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technician - maintenance

after sales technical coordinator

Ultiwise Consult

Job Description After Sales Technical Coordinator Designation: After Sales Technical Coordinator Department: After Sales (AMC Retrofit Service Trading & O&M) Reporting To: After Sales / O&M Manager Role Summary The After Sales Technical Coordinator is responsible for coordinating and managing all technical and operational activities across AMC Retrofit Service Trading and O&M. The role ensures that client inquiries complaints and service requests are addressed effectively site works are executed with proper planning and resource allocation and all supporting documentation is prepared for invoicing and reporting. The position serves as the technical backbone of the After Sales team bridging communication between clients site staff procurement warehouse accounts and management. Key Tasks & Responsibilities 1. Client Inquiry Evaluation <ul><li>Review and evaluate all incoming client inquiries (AMC retrofit service O&M). </li><li>Arrange and assign technicians/engineers for site visits. </li><li>Collect findings from site visits and prepare detailed reports & BOQs. </li><li>Coordinate with Admin Coordinator & O&M Manager to prepare professional proposals/quotations. </li><li>Submit proposals to clients and track approvals. </li><li>Maintain a tracker for pending and submitted offers ensuring timely follow-up and closure. </li></ul> 2. Customer Complaint Management <ul><li>Act as the first point of contact for all customer complaints. </li><li>Record and log complaints systematically. </li><li>Arrange the required materials resources and third-party vendors to resolve complaints. </li><li>Monitor complaint resolution until successful closure and client satisfaction. </li><li>Prepare and issue complaint closure reports with supporting documentation. </li><li>Escalate unresolved issues to management with corrective action proposals. </li></ul> 3. Planning & Scheduling <ul><li>Prepare and update annual monthly and weekly schedules for: </li><ul><li>AMC visits </li><li>Retrofit jobs </li><li>Service calls </li><li>O&M activities </li></ul><li>Allocate manpower vehicles tools and consumables for each job. </li><li>Re-schedule tasks promptly based on emergencies client availability or site conditions. </li><li>Respond to client service calls immediately and ensure timely dispatch of teams. </li><li>Monitor upcoming AMC contract expiry dates and notify the proposal team for renewal. </li></ul> 4. Client Coordination <ul><li>Serve as a single point of contact for after-sales clients. </li><li>Share schedules confirm approvals and follow up on site visit reports. </li><li>Ensure timely delivery of proposals service reports and technical documents. </li><li>Follow up with clients on pending offers approvals or complaints. </li><li>Maintain continuous professional correspondence to build client trust. </li></ul> 5. Transport & Material Mobilization <ul><li>Arrange materials consumables spares and tools in advance for planned works. </li><li>Coordinate with Procurement & Warehouse for material readiness. </li><li>Mobilize vehicles drivers and lifting equipment as per site requirements. </li><li>Ensure tools PPE and consumables are checked calibrated and available before dispatch. </li><li>Manage fleet allocation to optimize usage and reduce downtime. </li></ul> 6. Technical & Operational Support <ul><li>Review technical reports from engineers/technicians for accuracy and completeness. </li><li>Prepare detailed site visit reports from site team inputs. </li><li>Provide troubleshooting support and technical clarifications to site staff. </li><li>Maintain comprehensive documentation for retrofit jobs including: </li><ul><li>Method of Statement </li><li>Risk Assessment </li><li>Work Schedule </li><li>Work Completion Certificate </li><li>Warranty Certificate </li><li>O&M Manual </li><li>Packing List </li></ul><li>Maintain a technical database of AMC retrofit and O&M performance logs. </li></ul> 7. Team & Resource Management <ul><li>Assign and monitor daily tasks for engineers technicians and operators. </li><li>Track manpower utilization overtime and site deployment. </li><li>Verify and cross-check OT sheets; ensure approval from line managers. </li><li>Monitor workforce discipline PPE usage and compliance with safety protocols. </li><li>Ensure standby manpower is planned for emergency site calls. </li></ul> 8. Commercial Support <ul><li>Collect all service and site reports and submit them to Admin Coordinator for invoicing. </li><li>File AMC supporting documents and submit them to Accounts Department for monthly billing. </li><li>Track client acknowledgments and payment follow-up. </li><li>Assist in warranty claims and variation works. </li><li>Monitor renewal of AMC contracts and ensure proposals are sent on time. </li></ul> 9. Trading & Materials Support <ul><li>Support client requirements for consumables spares and chemicals. </li><li>Coordinate procurement stock management and logistics for timely delivery. </li><li>Maintain stock and usage records for consumables and spare parts. </li><li>Follow up with suppliers and ensure competitive pricing for trading items. </li></ul> 10. Compliance & Reporting <ul><li>Ensure all after-sales activities comply with safety regulations and company policies. </li><li>Prepare weekly and monthly progress reports on AMC retrofit service and O&M. </li><li>Maintain systematic filing of contracts reports and client communications. </li><li>Record client complaints corrective actions and preventive measures. </li><li>Support management audits and ISO compliance documentation. </li></ul> Skills & Competencies Required <ul><li>Strong technical knowledge of STP RO UF ETP and other water treatment systems. </li><li>Excellent coordination planning and client communication skills. </li><li>Strong report-writing documentation and record-keeping ability. </li><li>Ability to multitask across AMC Retrofit Service Trading & O&M simultaneously. </li><li>Proficiency in MS Office ERP and reporting tools. </li><li>Strong problem-solving analytical and time management skills. </li><li>Knowledge of HSE standards and compliance requirements. </li></ul>

After Sales Technical Coordinator

Pact Engineering FZC

Job Opening: Sales Coordinator &ndash; Wastewater Treatment (Female Candidates Preferred)Location: SAIFZONE, SharjahIndustry: Wastewater TreatmentExperience: Minimum 3 years in a similar sales coordination roleLanguage Preference: Tagalog-speaking candidates preferredKey Responsibilities:&middot; Coordinate with the sales and technical teams to manage customer inquiries, quotations, and project updates.&middot; Prepare and manage all sales-related documentation including proposals, contracts, reports, and correspondence using MS Office tools.&middot; Maintain and regularly update client databases and CRM systems.&middot; Assist in preparing tenders and project bids specific to wastewater treatment systems and services.&middot; Liaise with procurement, logistics, and service departments to ensure timely delivery and project fulfillment.&middot; Follow up with clients regarding quotations, payments, documentation, and feedback.&middot; Provide administrative and coordination support to the sales team.&middot; Organize and schedule client meetings, technical presentations, and sales follow-ups.Candidate Requirements:&middot; Bachelor&rsquo;s degree or diploma in Business Administration, Engineering, Environmental Science, or a related field.&middot; Minimum 3 years of experience in a similar sales coordination role.&middot; Prior experience in the wastewater treatment industry or industrial equipment sales is an advantage.&middot; Proficiency in MS Office (Excel, Word, Outlook, PowerPoint) is essential.&middot; Excellent organizational, communication, and multitasking skills.&middot; Ability to thrive in a fast-paced, team-oriented environment.Interested candidates are requested to send their updated CVs to:email: hr@pacteng.com / hr.admin@pacteng.comWhatsApp: +971 50 653 7407 / +971 52 604 1799Job Types: Full-time, Permanent

Sales Coordinator – Wastewater Treatment (Female Candidates Preferred)

Falcon Kitchens

Company Overview Falcon Kitchens LLC is a leading supplier of commercial kitchen equipment across the UAE. We specialize in providing innovative, high-quality solutions to restaurants, hotels, caf&eacute;s, bakeries, and catering businesses. To support our growing operations, we are looking for a detail-oriented and proactive Sales Coordinator to join our dynamic team.Position: Sales CoordinatorLocation: [Sharjah, UAE] Employment Type: Full-TimeKey Responsibilities<ul><li>Assist the sales team in preparing quotations, proposals, and contracts.</li><li>Coordinate with clients to follow up on inquiries, quotations, and orders.</li><li>Handle documentation related to sales orders, invoices, and delivery notes.</li><li>Maintain and update customer databases and sales records in CRM/ERP systems.</li><li>Communicate with internal departments (procurement, logistics, and accounts) to ensure timely processing of orders.</li><li>Support in preparing sales reports, forecasts, and presentations for management.</li><li>Respond to client queries via phone, email, or in-person with professionalism.</li><li>Provide administrative support to the sales team and ensure smooth workflow.</li><li>Assist in organizing sales campaigns, exhibitions, and promotional events.</li></ul>Qualifications &amp; Skills<ul><li>Proven experience as a Sales Coordinator, Sales Support, or Administrative role (preferably in kitchen equipment, hospitality, or related industries).</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and CRM/ERP software.</li><li>Ability to multitask, prioritize, and meet deadlines.</li><li>Detail-oriented with excellent organizational skills.</li><li>Team player with a proactive and customer-focused approach</li><li>Freshers can apply</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a leading company in the commercial kitchen equipment sector.</li><li>Supportive and professional work environment.</li><li>Training and development opportunities.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>

Sales Coordinator (Male Only)

Gdm interiors

Job descriptionKey responsibilities &amp; duties<ul><li>Managing overall operations for executing fit out projects within cost &amp; time norms; participating project review meetings for evaluating project progress.</li><li>Weekly meetings with production coordinator &amp; design dept to discuss the projects progress and hurdles.</li><li>Attending site meetings to establish the scope of works.</li><li>Verify, coordinate and participate (as needed) in site surveys before proceeding with production. To validate the project drawings.</li><li>Inspecting sites to observe and evaluate condition and operability of facilities and structures.</li><li>Preparing and monitoring project schedules.</li><li>Organize work efficiently to ensure timely completion of projects.</li><li>Monitor site progress and confirm adherence to designs and specifications.</li><li>Involve in planning &amp; procurement of materials.</li><li>Checking that the materials received are in accordance with quantity and quality and as per specifications and drawings.</li><li>Materials must be ordered in a timely manner based on the work planned. 4 days lead time is required to provide the materials requested.</li><li>Careful consideration must be taken while ordering the materials as it must be as per the drawing and site requirements.</li><li>Any discrepancies with all stakeholders, subcontractors and all parties must be reported as soon as possible.</li><li>Daily follow ups for all the scopes with all stakeholders, subcontractors and all parties without depending upon the project coordinator.</li><li>Ensure all the subcontractors are identified and locked at the initial stage of the project.</li><li>Ensure good workmanship are carried out for all site works.</li><li>Analyse project bottleneck and taking immediate action.</li><li>Preparing and reviewing method statements and risk assessment (MSRA).</li><li>Able to effectively manage and supervise a team of workers.</li><li>Manage manpower as per project requirements.</li><li>Ensure appropriate manpower is present internally and from subcontractors to accomplish daily work progress on site.</li><li>Daily manpower planning update to ensure what work is going to be accomplished during the day to be sent on the project WhatsApp group to be received 30 minutes before starting of the site.</li><li>Plan and communicate in advance on daily &amp; weekly manpower requirements.</li><li>Assess risk and control manpower as per UAE safety regulations.</li><li>Ensuring presence on site during site operational hours.</li><li>Daily progress report updates to be shared on the project WhatsApp group after the site closure for the respective day, ideally within 1 hour of site closure.</li><li>Update should contain the comparison of works planned for the respective day with priorities.</li><li>Preparing record drawings, technical reports, site diary.</li><li>Coordinate and plan authority inspections and approvals.</li><li>Read all the project drawings/ Bill of Quantities to familiarize with the project.</li><li>Study all the finishes to familiarize oneself with the project finishes.</li></ul>Academic &amp; trades qualifications<ul><li>&middot; Bachelor's degree in civil/architecture/engineering/ interior design or similar field.</li><li>&middot; Experience in turnkey interior fit-out, retail, commercial, residential projects.</li><li>&middot; Proficient in analyzing technical drawings.</li><li>&middot; At least 5 year(s) of working experience in the related field is required for this position.</li><li>&middot; Must have a valid UAE driving license.</li><li>&middot; Required skill (s): project management, interior design, planning, coordination and supervising.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you willing to work 6 days a week?</li><li>Do you have experience managing Fit Out projects in UAE?</li><li>Do you have a valid driver's license?</li></ul>

Project Engineer- Interior Fit Out

Key responsibilities &amp; duties<ul><li>Managing overall operations for executing fit out projects within cost &amp; time norms; participating project review meetings for evaluating project progress.</li><li>Weekly meetings with production coordinator &amp; design dept to discuss the projects progress and hurdles.</li><li>Attending site meetings to establish the scope of works.</li><li>Verify, coordinate and participate (as needed) in site surveys before proceeding with production. To validate the project drawings.</li><li>Inspecting sites to observe and evaluate condition and operability of facilities and structures.</li><li>Preparing and monitoring project schedules.</li><li>Organize work efficiently to ensure timely completion of projects.</li><li>Monitor site progress and confirm adherence to designs and specifications.</li><li>Involve in planning &amp; procurement of materials.</li><li>Checking that the materials received are in accordance with quantity and quality and as per specifications and drawings.</li><li>Materials must be ordered in a timely manner based on the work planned. 4 days lead time is required to provide the materials requested.</li><li>Careful consideration must be taken while ordering the materials as it must be as per the drawing and site requirements.</li><li>Any discrepancies with all stakeholders, subcontractors and all parties must be reported as soon as possible.</li><li>Daily follow ups for all the scopes with all stakeholders, subcontractors and all parties without depending upon the project coordinator.</li><li>Ensure all the subcontractors are identified and locked at the initial stage of the project.</li><li>Ensure good workmanship are carried out for all site works.</li><li>Analyse project bottleneck and taking immediate action.</li><li>Preparing and reviewing method statements and risk assessment (MSRA).</li><li>Able to effectively manage and supervise a team of workers.</li><li>Manage manpower as per project requirements.</li><li>Ensure appropriate manpower is present internally and from subcontractors to accomplish daily work progress on site.</li><li>Daily manpower planning update to ensure what work is going to be accomplished during the day to be sent on the project WhatsApp group to be received 30 minutes before starting of the site.</li><li>Plan and communicate in advance on daily &amp; weekly manpower requirements.</li><li>Assess risk and control manpower as per UAE safety regulations.</li><li>Ensuring presence on site during site operational hours.</li><li>Daily progress report updates to be shared on the project WhatsApp group after the site closure for the respective day, ideally within 1 hour of site closure.</li><li>Update should contain the comparison of works planned for the respective day with priorities.</li><li>Preparing record drawings, technical reports, site diary.</li><li>Coordinate and plan authority inspections and approvals.</li><li>Read all the project drawings/ Bill of Quantities to familiarize with the project.</li><li>Study all the finishes to familiarize oneself with the project finishes.</li></ul>Academic &amp; trades qualifications<ul><li>&middot; Bachelor's degree in civil/architecture/engineering/ interior design or similar field.</li><li>&middot; Experience in turnkey interior fit-out, retail, commercial, residential projects.</li><li>&middot; Proficient in analyzing technical drawings.</li><li>&middot; At least 5 year(s) of working experience in the related field is required for this position.</li><li>&middot; Must have a valid UAE driving license.</li><li>&middot; Required skill (s): project management, interior design, planning, coordination and supervising.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you willing to work 6 days a week?</li><li>Do you have experience handling Fit Out projects in UAE?</li></ul>License/Certification:<ul><li>Driving License (Required)</li></ul>

Civil Engineer- Fit Out

DELTA ELECTRIC FZE

Job Overview:The Sales Engineer will be responsible for promoting, specifying, and selling Busbar Trunking Systems (LV/MV) and associated electrical solutions. The role combines strong technical knowledge with proven sales expertise to identify new business opportunities, develop client relationships, and ensure successful project conversions from enquiry to order.Key Responsibilities:Sales &amp; Business Development<ul><li>Identify, qualify, and pursue new business opportunities in the GCC and Middle East markets.</li><li>Build and maintain strong relationships with consultants, contractors, developers, and end users.</li><li>Present and promote the company&rsquo;s Busbar Trunking Systems (IP55/IP68) and related electrical solutions.</li><li>Prepare and deliver technical and commercial offers as per client specifications.</li><li>Follow up on quotations, negotiate contracts, and close sales to achieve monthly and annual targets.</li></ul>Technical &amp; Project Support<ul><li>Review project specifications, single line diagrams, and load schedules.</li><li>Provide technical guidance to clients, consultants, and contractors regarding system design and selection.</li><li>Coordinate with the design and estimation team to ensure accurate and competitive proposals.</li><li>Conduct site visits when necessary to support installation teams and resolve technical queries.</li></ul>Market &amp; Competitor Analysis<ul><li>Gather market intelligence on competitors&rsquo; products, pricing, and project wins.</li><li>Report trends and market feedback to management to help shape product positioning and strategy.</li></ul>Customer Relationship Management<ul><li>Maintain a client database and ensure regular follow-ups and after-sales support.</li><li>Participate in exhibitions, seminars, and technical presentations to strengthen brand visibility.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s Degree in Electrical or Mechanical Engineering (mandatory).</li><li>Minimum 3&ndash;5 years of experience in sales of Busbar Trunking Systems or Low Voltage Electrical Products (such as switchgear, panels, cables, or distribution systems).</li><li>Strong technical understanding of LV/MV power distribution systems.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Proficiency in MS Office and CRM tools.</li><li>UAE/GCC driving license preferred.</li></ul>Job Type: Full-timePay: From AED5,000.00 per month

Sales Engineer

Al Qaraien Electrical Equipment Trading LLC

AQEET is a leading and innovative trading company that provides materials and services to the largest EPCC contractors in the oil and gas, power, telecommunications, manufacturing, construction, and maintenance industries. We take pride in delivering reliable products, technical expertise, and exceptional customer support to our valued clients across the region.Job Responsibilities<ul><li>Handle incoming sales inquiries and prepare quotations in coordination with suppliers and the procurement team.</li><li>Follow up with customers on submitted quotations and convert inquiries into confirmed orders.</li><li>Maintain and update customer records, supplier contacts, and product database.</li><li>Coordinate with logistics and accounts for order processing and delivery.</li><li>Support the outdoor sales team with documentation, quotations, and client communication.</li><li>Build and maintain strong relationships with clients and vendors.</li><li>Ensure timely response to customer inquiries and provide excellent after-sales support.</li></ul>Requirements<ul><li>Proven experience in Indoor sales - Minimum 2-3yrs</li><li>Excellent communication and negotiation skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Fluency in English (Arabic/Hindi/Urdu is an advantage).</li><li>UAE experience preferred.</li></ul>Drivng license - Not mandatoryJob Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per month

Indoor Sales Executive

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