agency manager

Confidential

Job Title: General Manager (Marketing Agency) Location: Riyadh, Saudi Arabia Employment Type: Full-Time Job Overview We are representing a dynamic and forward-thinking marketing agency based in the heart of Riyadh. On behalf of our client, we are seeking an experienced and visionary General Manager to lead their organisation to new heights. The ideal candidate will be a strategic leader with a strong background in the marketing or advertising industry, possessing exceptional business acumen and a proven track record of driving growth and operational excellence. As General Manager, you will be responsible for the entire scope of the agency's operations, from strategic planning and financial management to team leadership and client satisfaction. This is a pivotal role that requires a blend of creative industry knowledge and sharp commercial skills to ensure the agency's sustained success and profitability. Responsibilities * Develop and implement the agency's long-term strategic vision, business plans, and operational goals to drive sustainable growth. * Assume full P&amp;L responsibility, overseeing budgeting, financial forecasting, and resource allocation to maximise profitability and ensure financial health. * Lead and mentor a multidisciplinary team, fostering a collaborative, innovative, and high-performance work culture. * Direct all day-to-day operations, ensuring seamless project delivery, exceptional quality of work, and optimal resource utilisation. * Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and leading high-level pitches. * Serve as the senior point of contact for major clients, ensuring their needs are met and their expectations are exceeded to build lasting partnerships. * Analyse market trends, competitor activities, and industry developments to keep the agency at the forefront of innovation and maintain a competitive edge. * Establish and monitor key performance indicators (KPIs) across all departments to measure success and drive continuous improvement. Qualifications * Proven experience in a senior leadership position, such as General Manager, Managing Director, or Head of Operations, within a marketing, creative, or advertising agency. * A Bachelor's degree in Business Administration, Marketing, or a related discipline. An MBA is highly advantageous. * Demonstrable success in driving business growth, acquiring new clients, and managing a profitable P&amp;L. * Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team. * Strong strategic thinking and problem-solving capabilities, with a deep understanding of the marketing and advertising landscape. * Excellent financial literacy and commercial acumen. * Experience working within the Saudi Arabian or wider GCC market is highly desirable. Benefits * A competitive salary and comprehensive benefits package will be offered to the successful candidate, commensurate with their skills and experience.

General Manager (Marketing Agency)

Apex Group Ltd

<div>
 The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
 
 
 Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
 
 
 That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
 
 
 Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
 
 
 For our business, for clients, and for you
 
 
 
 Transfer Agency - AVP
 
 
 
 Role Location: Bahrain/Manama
 
 
 Department: Operations, Transfer Agency
 
 
 Employment Type: Full Time
 
 
 
 About Apex
 
 
 
 The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
 
 
 Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
 
 
 That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
 
 
 Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
 
 
 For our business, for clients, and for you
 
 
 
 Our Services: Investor Due Diligence
 
 
 
 <ul>
 <li>
 AML screening to ensure investor compliance with money laundering
 </li>
 <li>
 All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|)
 </li>
 <li>
 Collection and Identification of Beneficial Owners and Shareholders
 </li>
 <li>
 Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)
 </li>
 <li>
 PEP identification and Reporting Registration and Static Data:
 </li>
 <li>
 Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program.
 </li>
 <li>
 Distribute Investor Communications/ mailings via manual email, portal or system generated Dealing &amp; Cash:
 </li>
 <li>
 Receive and Process Subscriptions, Redemptions, Transfers, and Switches
 </li>
 <li>
 Approve bank information for wires
 </li>
 <li>
 Match money received to money in the bank
 
 
 </li>
 </ul>
 
 Reconciliations:
 
 
 
 <ul>
 <li>
 Reconcile money movements related to subscriptions, redemptions, switches and distribution
 </li>
 <li>
 Investigate reconciliation breaks
 </li>
 <li>
 Chase for missing monies related to partial or unsettled payments
 </li>
 <li>
 Ensure custodians/ distributors are all reconciled by the end of each month
 
 
 </li>
 </ul>
 
 Reporting:
 
 
 
 <ul>
 <li>
 Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Caf&eacute;)
 </li>
 <li>
 Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows
 </li>
 <li>
 Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/ Investment Managers
 </li>
 <li>
 Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more
 </li>
 <li>
 Family Office reporting: Updating FO investor accounts Tax, FATCA/CRS:
 </li>
 <li>
 Collection of relevant FATCA/CRS forms
 </li>
 <li>
 TIN and GIIN verification
 </li>
 <li>
 Job Description- Transfer Agency AVP
 </li>
 <li>
 Tax declaration collection
 </li>
 <li>
 Defining tax status of every investor in system apexgroup.com 3
 
 
 </li>
 </ul>
 
 Role Responsibilities
 
 
 
 <ul>
 <li>
 Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.
 </li>
 <li>
 Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it&rsquo;s an internal hire) and adhere to these established policies, procedure and controls
 </li>
 <li>
 Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage
 </li>
 <li>
 Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.
 </li>
 <li>
 Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed
 </li>
 <li>
 Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.
 </li>
 <li>
 Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met
 </li>
 <li>
 Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV
 </li>
 <li>
 Responsible for Fund audits in relation to any TA related PBC requirements
 </li>
 <li>
 Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.
 </li>
 <li>
 Possess good email etiquettes as the candidate will be communicating with the investors and clients
 </li>
 <li>
 Confident in communicating with investors and handle any situations that arise in line with Apex&rsquo;s policies
 </li>
 <li>
 Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.
 </li>
 <li>
 Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.
 </li>
 <li>
 Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.
 </li>
 <li>
 Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 Overall, 5-7 years of experience with a minimum of 3 years&rsquo; experience in Transfer Agency role
 
 
 Minimum of 2 years of experience at team leader/managerial role (for AVP role)
 
 
 
 What you will get in return:
 
 
 
 A high level of visibility within a large organisation on an upwards trajectory
 
 
 The ability to define a function of the Apex Business in State of Qatar
 
 
 Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.
 
 
 Opportunity to work with a diverse, agile and global product line.
 
 
 The opportunity to innovate, improve process and really make a difference.
 
 
 Additional information:
 
 
 We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made based on skills, qualifications and experiences.
 
 
 We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.
 
 
 For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/
 
 
 
 Disclaimer:
 
 Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
 
 
 Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
</div>

Account Manager - Transfer Agency - AVP

Win Win Marketing & Developers SMC Pvt. Ltd

Position Details Position Title: Finance ManagerDepartment: Finance &amp; AccountsReporting To: Founder &amp; CEOLocation: Bahria Town phase 1-5 RWP Head Office with oversight of all branchesPosition Purpose The Finance Manager is responsible for the overall financial management, planning, reporting, compliance, cash flow control, profitability monitoring, vendor settlements, receivable management, budgeting, financial controls and management reporting of Cultural Voyagers.Key Responsibilities1. Financial Management &amp; Reporting 2. Cash Flow Management 3. Receivables Management 4. Payables Management 5. Tour &amp; Package Profitability Analysis 6. Budgeting &amp; Forecasting 7. Banking &amp; Financial Relationships 8. Taxation &amp; Regulatory Compliance 9. Internal Controls &amp; Risk Management 10. Management Reporting &amp; Business AnalyticsFinancial ReportingMaintain accurate records, prepare monthly P&amp;L;cash flow reports, balance sheet reviews, monthly closing, branch performance reports and management dashboards.Cash Flow ManagementMonitor daily cash position, forecast cash requirements, manage liquidity, ensure operational continuity, and recommend cash optimization measures.Receivables &amp; PayablesTrack client payments, maintain aging reports, coordinate collections, manage supplier payments, reconcile balances and prevent payment disputes.Profitability Management Reviewprofitability by destination, package, branch, sales manager, B2B channel and corporate client. Identify margin leakages and improvement opportunities.Budgeting &amp; PlanningPrepare annual budgets, monthly forecasts, variance analysis and recommendations for management. Compliance &amp; Taxation Manage FBR compliance, tax returns, withholding tax matters, SECP compliance support, audits and statutory reporting.Management Dashboard RequirementsMonthly dashboard must include revenue, gross profit, net profit, cash flow, receivables, payables, destination profitability, sales performance, corporate revenue and B2B revenue.Authority MatrixAccess all financial records, request supporting documents from departments, review payments, recommend releases and escalate financial risks directly to management.Qualifications &amp; ExperienceBachelor's degree in Finance, Accounting, Commerce or Business Administration. Preferred: ACCA, CA Inter, CMA or MBA Finance. Minimum 5 years relevant experience. Travel industry experience preferred.Performance Scorecard Financial Reporting 15% | Cash Flow 15% | Receivables 15% | Payables 10% | Profitability Analysis 15% | Compliance 10% | Budgeting 10% | Internal Controls 5% | Management Reporting 5%.Success IndicatorsHealthy cash flow, strong controls, improved collections, profitability protection, regulatory compliance, accurate reporting and strategic financial support to business growth.Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

FINANCE MANAGER (Travel & Tours)

<div>BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow&trade; by Building a Smokeless World. 
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can&rsquo;t wait, let&rsquo;s shape it together! 
The role of the AIT Analyst is one of creating commercial opportunities for our business by levelling the competitive playing field through the removal or disruption of illegal operators to restrict the growth of illicit trade where possible. This is done by managing public information gathering capability seeking to identify the entities involved in the production, movement and sale of illicit tobacco products; working with government authorities to curb illicit trade through enforcement; and seizing and destroying illicit products. 
PRINCIPAL ACCOUNTABILITIES<ul><li> 
Provide timely and comprehensive publicly available information to support the business and influence end-market/area AIT operational activity. This will require an ability to accurately interpret information from a variety of sources, willingness to question and corroborate public information received, the diligence to identify gaps and the confidence to formulate recommendations to initiate and drive operational activity. 
</li></ul><ul><li>Maintain a thorough understanding of the drivers and extent of illicit trade relevant to the end-market/area thus contributing to the upkeep of the publicly available information within the AIT landscape. Continual monitoring and analysing of this landscape is required in order to develop plans and to identify and accurately predict emerging threats.</li></ul><ul><li> 
Support the AIT Manager by providing analytical overviews (including strategic public information reports and target specific profiles), to support AIT strategy decisions and business development.</li></ul><ul><li> 
Work closely with the AIT Manager to provide business focused responses to requests for support received from both internal and external stakeholders e.g. CORA, SP&amp;I or Law Enforcement.</li></ul><ul><li> 
Support the AIT Manager in the management and direction of end-market/area public information collection programmes. This will require an understanding of the use of Service Providers.</li></ul> 
<ul><li>Undertake open source research on trends in illicit trade and the dynamics in which it takes place, ensuring that AIT targets are thoroughly profiled.</li></ul><ul><li> 
Support and participate in end-market/area internal and external training modules and capacity building workshops.</li></ul><ul><li> 
Participate in stakeholder mapping. This will require an understanding of the key internal and external stakeholders that AIT teams need to engage with in order to deliver results.</li></ul><ul><li> 
Adhere to and remain up-to-date with the end-market/area AIT strategy, ensuring that all analytical work is aligned with this.</li></ul> 
<ul><li>
If required, provide analytical support to multiple markets as directed by the AIT Manager. This will require flexibility and ability to deal with multiple and competing taskings.</li></ul><ul><li> 
Integrate publicly available information with in-house commercial market research in order to flag potential opportunities of contestable market space being created within the end-market/area that can be exploited. This will require close co-operation with the local market research and SP&amp;I teams. 
</li></ul>KNOWLEDGE, SKILLS &amp; EXPERIENCE 
<ul><li>
Proficiency in information analysis and the production of reports and briefings, often to tight deadlines and without supervision.</li></ul> 
<ul><li>
The ability to proactively seek out relevant sources of information.</li></ul> 
<ul><li>
Excellent communication skills (both verbal and written).</li></ul> 
<ul><li>
People skills: a confident ability to liaise on a cross-functional basis with BAT Managers, Law Enforcement Officials, lawyers and Service Providers.</li></ul> 
<ul><li>
Efficient time management and the ability to prioritise, ensuring that varied and sometimes competing demands on workload are met without compromising on quality.</li></ul> 
<ul><li>
Responsible handling of sensitive information whilst sharing appropriately within BAT Group when business needs demand visibility.</li></ul> 
<ul><li>
Creativity and innovation: the ability and confidence to view problems from different perspectives and propose new solutions.</li></ul> 
<ul><li>
A sound understanding of illicit trade and the broad awareness of related legal issues and evidential requirements.</li></ul> 
KEY SUCCESS FACTORS 
<ul><li>
In support of the end-market/area AIT priorities, the AIT Analyst should strive to provide analytical product to the AIT Manager which assists in the reduction of illicit trade thereby providing opportunities for growth.</li></ul> 
<ul><li>Achieving this requires:</li></ul><ul><li><div> 
<ul><li>
Efficient management of a variety of internal and external requests for support; standardised reporting within agreed deadlines.</li></ul></div></li></ul><ul><li><div> 
<ul><li>
Complete proficiency in analysis and reporting, in order to support enforcement actions within the end-market/area.</li></ul></div></li></ul><ul><li><div> 
<ul><li>
Maintaining processes and systems for analysis, which assist the end-market/area in addressing AIT priorities.</li></ul></div></li></ul> 
WORKING RELATIONSHIPS 
Liaise with: 
<ul><li>
End-market AIT Manager</li><li>
SPI counter parts in market</li><li>
AIT Manager</li><li>
Service Providers</li><li>
Internal and external legal advisors</li><li>
BAT subject matter experts (for technical input to cases)</li><li>
National Enforcement bodies</li></ul>
What we offer you?<ul><li>
We offer a market leading annual performance bonus (subject to eligibility)</li><li>
Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives</li><li>
Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement &ndash; it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.</li><li>
You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills</li><li>
We prioritise continuous improvement within a transformative environment, preparing for ongoing changes</li></ul>
WHY JOIN BAT? 
We&rsquo;re one of the few companies named as a Global Top Employer by the Top Employers Institute &ndash; certified in offering excellent employee conditions. 
 
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals. 
 
We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture). 
 
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here. 
 
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.</div>

AIT Manager

DOC Medical Center

<div>
 DOC Medical Center is seeking an experienced Insurance Manager responsible for leading the insurance function, streamlining patient insurance claims and recovery processes, and ensuring effective coordination with insurance companies. The role is accountable for optimizing reimbursements, enhancing patient satisfaction, overseeing insurance operations, and developing, implementing, and monitoring insurance policies, protocols, and best practices across the organization.
 
 
 
 Requirements
 
 
 
 Educational qualification: MBBS/BDS/B. Sc. Nursing/B. Pharm
 
 
 15+ years of healthcare insurance experience within Qatar and/or GCC countries.
 
 
 Minimum 5 years in a managerial/supervisory role
 
 
 CPC (Certified Professional Coder) certification preferred but not mandatory
 
 
 Strong knowledge about medical insurance system within state of Qatar
 
 
 Proven leadership, analytical, and negotiation skills
 
 
 Familiarity with insurance software
 
 
 Good understanding of insurance management, requirement and dynamics.
 
 
 
 Key Responsibilities
 
 
 
 Lead end-to-end insurance operations, claims administration, and payer management.
 
 
 Manage provider agreements, contract negotiations, and insurance network relationships.
 
 
 Oversee claims submission, adjudication follow-up, reconciliations, and reimbursement optimization.
 
 
 Monitor claim denials, disallowances, resubmissions, and revenue recovery performance.
 
 
 Ensure compliance with payer policies, regulatory requirements, and insurance protocols.
 
 
 Lead and develop the insurance team to achieve claims and revenue cycle targets.
 
 
 Analyze insurance KPIs, rejection trends, and payer performance metrics.
 
 
 Collaborate with Finance and Revenue Cycle teams to improve collections and reduce write-offs.
 
 
 Drive process improvements, operational efficiency, and payer relationship management.
 
 
 Work Location:
 
 
 Qatar
 
 
 
 Industry
 
 
 
 Healthcare / Hospital
 
 
 
 Employment Type
 
 
 
 Full-Time
</div>

Insurance Manager

State of South Carolina

<div><div><div><h2 class="jobSectionHeader">Job Responsibilities</h2></div> 
<div> 
Are you an experienced professional looking for new opportunities to further your career? The South Carolina Office of Resilience is seeking a hardworking and dependable candidate just like you to apply! This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service. 
Under limited supervision, employee shall carry out required job functions using independent judgment based on existing knowledge and that gained through research and analysis. The incumbent will resolve technical issues relating to computer hardware or software devices. Speaks with customers to diagnose technical issues, pulls reports with listed or escalated issues, or completes computer generated or assigned tasks. Specific job functions include but are not limited to:<ul><li>
Prepares user documentation, including user manuals. Assists programmers, end users, IT personnel, and stakeholders to ensure that programs meet user's needs and are understood by users.</li><li>
Assists IT Manager in troubleshooting and re-mediating IT equipment and software related issues for end users. Assists IT Manager in keeping all agency computers, phones, programs, systems of record, and network devices running to minimize IT-related downtime for employees.</li><li>
Assists IT Manager with the management of all agency computer, phones, network devices and additional IT-related items. Assists in tracking equipment inventory of all computers, phones, network equipment and IT-related items. Assists IT Manager in developing minimum specifications for computers with specific job requirements. Assists in managing agency email and software accounts to ensure program funds are not being allocated to unused software or accounts.</li><li>
Maintains and expands personal IT knowledge and skills. Constantly seeks training and professional development opportunities in the areas of information and computing technology and programs, cybersecurity technologies, data security and information privacy. As required, attend meetings and training sessions in place of the agency IT Manager.</li><li>
Reviews monthly reports provided by the Division of Technology Operations for device consistency and mobile device management to ensure agency compliance for all assigned devices. Re-mediates any identified issues with employee devices.</li><li>
Performs additional duties as assigned but not limited to; assisting in the management and maintenance of the agency headquarters, event planning, setup and execution, disaster case management training, disaster recovery operations, driving, and emergency response.</li></ul></div>
<div><h2 class="jobSectionHeader">Minimum and Additional Requirements</h2></div>
<div>A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment or related systems. An associate degree or a bachelor's degree in a related field may be substituted for the required work experience.
ADDITIONAL REQUIREMENTS:<ul><li>
Moderately complex knowledge of capabilities and intricacies of systems and applications.</li><li>
Ability to understand and carry out moderately complex to complex technical and non-technical instructions and requests. Ability to analyze and convert moderately complex to complex technical instructions to materials that can be understood by non-technical Personnel.</li><li>
Ability to use problem management database and help desk systems.</li></ul> 
Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Agency may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.</div> 

<div><h2 class="jobSectionHeader">Preferred Qualifications</h2></div>
<div>Experience with OnBase preferred.</div> 
<div><h2 class="jobSectionHeader">Additional Comments</h2></div>
<div>The Office of Resilience is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.</div></div></div>

Information Technology Specialist - 61155576

Comprehensive Health Network

Home Health AideWe are looking for a Full or Part time Home Health AideProvides personal care and related non-professional services necessary to meet the needs and comfort of patients. Works under the direct supervision of the Case Manager. Reports to: Designated RN Nurse ManagerQualifications: High school diploma or GED preferred. Successful completion of a formal training program such as STNA and/or a written skills test and competency evaluation. A training program to meet hours is available when required criteria is met. Be at least eighteen (18) years of age. Prefer one (1) year experience in a hospital, nursing home, or home health agency. Demonstrates communication skills, including the ability to read, write, and verbally report clinical information to patients, representatives, and caregivers, as well as to other agency staff. Good interpersonal skills.Essential Functions/Areas of Accountability:1. Renders services in strict accordance with the written Plan of Care. Reports to the Case Manager when unable to do so.2. Performs simple range of motion exercises and/or assistance in ambulation as an extension of therapy services under the direction and supervision of the therapist.3. Applies safety principles and proper body mechanics in the performance of specific techniques of personal and supportive care.4. Performs personal care activities, including but not limited to bathing, shampooing, skin care/nail care, oral hygiene, shaving, and dressing, assisting with toileting/elimination., transferring and ambulation. Performs homemaking and other environmental services that facilitate receiving sanitary and safe care at home such as meal preparation/feeding, laundry, and light housekeeping and cleaning up the work area.5. Protects patient&rsquo;s right to privacy and maintains their dignity while providing personal care.6. Prepares and provides adequate nutrition and fluid intake; provides medically prescribed diets under supervision.7. Understands basic elements of body functioning. Observes and reports changes in patient status promptly to the Case Manager.8. Observation, reporting, and documentation of patient status and the care or services furnished.9. Reading and recording temperature, pulse and respiration.10. Coordinates with other professional staff when there is a need to revise the aide care plan.11. Participates in interdisciplinary case conferences.12. Basic infection prevention and control procedures.13. Recognizing and reports changes in skin condition.14. Documents observations and care provided. Submits required paperwork per agency guidelines.15. Assists in the administration of medications that are ordinarily self-administered under the direction and supervision of the Case Manager.16. Encourages the patient to become as independent as possible according to the Care Plan.17. Recognizes emergency situations and implements appropriate emergency procedures when indicated.18. Maintenance of a clean, safe, and healthy environment. Performs housecleaning and other household services such as cleaning bathrooms/kitchens, vacuuming, dusting, cleaning floors, changing bed linens, doing laundry.19. The physical, emotional, and developmental needs of and ways to work with the populations served including the need for respect for the patient, his or her privacy, and his or her property.20. Performs support services per patient request and agency guidelines such as handling money, picking up prescriptions, grocery shopping, running errands and accompanying client to appointments.21. Uses equipment/supplies responsibly. Takes care to prevent breakage in the home.22. May perform any other task permitted under state law that is not covered in the checklist if successful training completed.23. Must have 12 hours of in-service education annually.General Agency Compliance:Job Performance<ul><li>Maintains confidentiality in all aspects of the job.</li><li>Is self-directed. Completes assigned tasks with accuracy and within agency time frames.</li><li>Demonstrates the initiative to assist co-workers when work load permits.</li><li>Is able to adapt to and accept change.</li><li>Demonstrates knowledge of safety/infection control practices.</li><li>Accepts responsibility for personal/professional development. Maintains professional licensure/certification where applicable. Identifies the needs for additional training.</li></ul>Communication<ul><li>Ensures effective oral and written communication skills for reporting and recording clinical findings to other interdisciplinary team members, patients, caregivers and/or representatives.</li><li>Positive working relationships with supervisors and co-workers from all areas of the agency to maintain coordination of interrelated activities.</li><li>Documents legibly, timely, and according to agency documentation guidelines and standards.</li></ul>Quality Improvement<ul><li>Participates in the agency&rsquo;s Quality Assurance Program and identifies practices to improve outcomes and control costs. Reports questionable activities.</li></ul>Other<ul><li>Meets attendance and punctuality expectations.</li><li>Consistently adheres to agency dress code and grooming guidelines.</li><li>Maintains agency property, supplies, and equipment in a manner that demonstrates ownership and accountability.</li><li>Maintains current driver&rsquo;s license, reliable transportation and required automobile insurance.</li><li>Performs additional duties and responsibilities as deemed necessary.</li></ul>Physical/Environmental Demands: See CHN&rsquo;s Health and Fitness AttestationJob Types: Full-time, Part-timePay: $13.71 - $16.94 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid orientation</li><li>Paid time off</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Do you live within 30 miles of the office?</li></ul>Work Location: Hybrid remote in Greenville, OH 45331

Home Health Aide

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