call center agent

account associate

account man

area manager

buying coordinator

agent-at your service-lead

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25096851
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunit&agrave;, ad accogliere tutti e a favorire l'accesso alle opportunit&agrave;. Promuoviamo attivamente un ambiente in cui le esperienze pregresse di ogni nostro dipendente vengono valorizzate e celebrate. La nostra pi&ugrave; grande forza risiede nel ricco mix di cultura, talento e competenze dei nostri dipendenti. Ci impegniamo a non discriminare su qualsiasi base protetta, tra cui la disabilit&agrave;, lo status di veterano o altre basi protette dalla legge.
 
 
 
 Marriott Hotels si impegna costantemente per ottimizzare l'arte dell'accoglienza, innovando in ogni occasione e mantenendo il comfort della familiarit&agrave; in tutto il mondo. In qualit&agrave; di responsabile dell'accoglienza in Marriott Hotels, contribuirai a mantenere la promessa di una "Meravigliosa ospitalit&agrave;, sempre", offrendo un servizio attento, sincero e innovativo che sostiene e si fonda su questa tradizione viva. Con un nome che &egrave; sinonimo di ospitalit&agrave; in tutto il mondo, siamo orgogliosi di darti il benvenuto per esplorare opportunit&agrave; di lavoro con Marriott Hotels. Entrando a far parte di Marriott Hotels ti unirai a un portfolio di brand con Marriott International.
 
 Scegli
 
 un ambiente dove puoi svolgere al meglio il tuo lavoro,
 
 iniziare
 
 il tuo percorso verso i tuoi obiettivi,
 
 entrare a far parte
 
 di un fantastico team globale e
 
 diventare
 
 la versione migliore di te.
 
 
 JW Marriott fa parte del portfolio di lusso di Marriott International ed &egrave; composto da oltre 100 bellissime propriet&agrave; in citt&agrave; d'accesso e in localit&agrave; turistiche uniche di tutto il mondo. JW ritiene che i dipendenti vengano prima di tutto: se i dipendenti sono felici, lo saranno anche i nostri ospiti. I dipendenti JW Marriott sono sicuri di s&eacute;, innovativi, autentici, intuitivi e continuano la tradizione del brand che porta il nome del fondatore dell'azienda, J. Willard Marriott. I nostri hotel offrono un'esperienza di lavoro completamente diversa dal resto, in cui farai parte di una comunit&agrave; e godrai di un vero spirito di squadra con un gruppo eterogeneo di collaboratori. JW crea opportunit&agrave; di formazione, sviluppo, riconoscimento e, soprattutto, un luogo dove perseguire le proprie passioni in un ambiente di lusso con un'attenzione particolare al benessere olistico. Il trattamento eccezionale degli ospiti inizia dal modo in cui ci prendiamo cura dei nostri dipendenti: &egrave; questo il nostro The JW Treatment&trade;. Entrando a far parte di JW Marriott ti unirai a un portfolio di brand con Marriott International.
 
 Scegli
 
 un ambiente dove puoi svolgere al meglio il tuo lavoro,
 
 iniziare
 
 il tuo percorso verso i tuoi obiettivi,
 
 entrare a far parte
 
 di un fantastico team globale e
 
 diventare
 
 la versione migliore di te.
</div>
 <div id='job-id'>Job Id: 21c1jY7acVmRr1F4TKdp2k71zsdwJEfFozFjpeZswv9k4y4yq3mXoK3IuePVSY0r51cUd+2taczZYVjI/UtOl8n13AMjxkbRhA1I3CDPUP3BIjyAcnSNbOa4ZCd5KXJ5IE7iWSRxmflC00a6aSL/5WuTPI2FG3B0LKal13VfbI2rVQxRGVDz80kc5HHJ/4l8ehkiXH/3jjnCH4z4BCDC3DwrrzaOJJEgccg4hAg9i3fUbj4=</div>

Agent-At Your Service-Lead

Millennium Central Kuwait Downtown

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div> <div id='job-id'>Job Id: d6yPhk8hnmRxS8JcRaOi0gifOs6ARar/NF9EWPkgvsVaP/EZrkf8Mzmq2jXkPGEPqi3ONFo8gCEbaYgasIrkVqoq36kLiJ31cWJPTkaIYbhvyQRvdVMJ0rB0sLUjidRVgS/XDLqdK1I2TmLZKl93W9M4lcXxxbVQzkX8ZYxA9RA=</div>

Front Desk Agent

Alghanim INDUSTRIES

Date: 28 Jul 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Call Center Agent is responsible for directing and coordinating enquires of the customers of the automotive division Industries.
 Job Responsibilities
 Plans, directs, coordinates and controls the total number of incoming calls from existing customers
 Attends to enquiries from new prospects and makes outgoing calls
 Opening new job cards related to the service center
 Solving customers problems related to delivery and showroom
 Conduct customer satisfaction surveys
 Forward customer complaints by email to call centre supervisor
 Execute telemarketing campaigns
 Ensure proper call execution in order to maintain highest quality customer service and increase sales
 
Candidate Requirements
 Bilingual - good command of both English and Arabic
 2 year experience in the same field
 Expert in using Microsoft Office applications (Word, Excel and PowerPoint)
 Good communication skills
 Clear voice and pronunciation
 Team player
 Friendly attitude with customers and team members
 Excellent customer service skills
 
Education High School / Diploma <div id='job-id'>Job Id: re0paHMHe8Yx04Pm1SRH8FHLOtq5fvwGDfEXYlbrD/1R2kiEa6A31uNOfDQ2kXcasjLUyl/zj9Krs1YqSAUoZ8pEF0pejoL8IfdzY7zl5587eAcWK//PMVbA</div>

Call Center Agent

<div><div><div>(25006UF)<div>
Kuwait-Al Asimah-Kuwait City | Full-time | Permanent | Mixed Shift</div><div></div><div><div> 
DHL Express Kuwait has an opening for a Terminal Handling Agent. The jobholder is responsible for processing and transferring all shipments Inbound / outbound material, in line with local, regional, global and ISO / THP standards in order to meet the GSC / SQI measures and the country objectives.</div><div></div><div> 
In this position:</div><ul><li> Process all material entering and departing the distribution centre in an efficient, accurate and timely manner, in order to achieve transfer and distribution throughout the network within THP requirement.</li><li> Load/unload vehicles in an efficient, accurate and timely manner to ensure compliance to priorities set by the Shift Supervisor.</li></ul><ul><li> 
 Ensure to maintain a log of both hard/soft copy customs related paperwork for all material entering and departing the distribution centre (As applicable) and submit a daily O/B, On-Hold, FOC and Split Booking paperwork report to the Shift Supervisor.</li></ul><ul><li> 
 Ensure that all shipments entering and departing the distribution centre are data captured and all check points recorded in compliance to THP/ISO standards so that 100% accurate and timely data is available to the network.</li></ul><ul><li> 
 Ensure on time submission of Airway bills to the manifestor for timely data transfer and submit a daily CIA imaging report. Carry out a proper physical hand over of shipments, which are left behind to the next shift Supervisor before end of duty to ensure smooth changeover.</li></ul><ul><li> 
 Ensure all the shipment&rsquo;s are weighed (volumetric or dead) and the right data is entered on the airway bill.</li></ul><ul><li> 
 Check the product type if not clear and consult with the shift supervisor and ensure to carry out CIA imaging and bagging before forwarding the shipment&rsquo;s to airside, to avoid revenue leakage and also double check multiple piece shipment&rsquo;s before processing in order to avoid switch shipments.</li></ul><ul><li> 
 Ensure proper sorting / scanning and physical loading are done as per the assigned HUID tag &amp; the movement to avoid service failures.</li></ul><ul><li> 
 Ensure De-bagging of empty bags are met at all times while on shift to avoid shipment being left inside the bags.</li></ul><ul><li> 
 Ensure proactively to re-pack any damaged shipment as and when applicable to avoid customer complaints &amp; service incidents.</li></ul><ul><li> 
 Ensure on time collection from CCTR for all outbound shipments and connection is met with aviation in compliance to THP and Network standard&rsquo;s.</li></ul></div><div> 
 KNOWLEDGE, SKILLS AND EXPERIENCE<ul><li> Secondary School education</li><li> Good Verbal and written English communication skills with knowledge of Arabic preferable.</li><li> Good understanding of basic service theory.</li><li> Ability to understand different task assigned.</li><li> Demonstrates high level of commitment, energy and resilience.</li><li> Passion for delighting customers.</li><li> Committed for delivering quality results and exceeding expectations.</li><li> Good problem solving skills.</li><li> Good at building relationships and interpersonal skills.</li><li> Have a valid and clean KWI driving licence.</li><li> Team player.</li></ul><div>
So what are you waiting for &ndash; apply for your new International Career now!</div><div></div><div> 
CONNECTING PEOPLE. IMPROVING LIVES.</div></div> 
Posting Legal Entity DHL International Transportation Co WLL</div></div></div> <div id='job-id'>Job Id: pb1bDuTvVeCWtn1FBB/9cvEavrzWmaM87F3klf2+2g7KOW26OBS3oKm2lusR5q+86u76EUGKC+p8CgmfSrjfyKhvvCT0aNbhYnlOOgKhwkX7FqEyGBFNoa+eV//pUfKJu8+Tr0VeyISqOtFNOdpf3GIsnw==</div>

Terminal Handling Agent

Inchcape Shipping Services

<div>
 
 
 Who We Are:
 
 
 
 
 
 
 At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.
 
 
 
 
 
 
 Role Summary:
 
 
 
 
 
 
 We have an exciting opportunity for a
 
 Service Engineer
 
 to join our team in Kuwait. The main responsibility of this position is to provide on-call support to customers for commissioning, servicing, overhauling, retrofitting, and after-sales support. The role focuses on delivering customer service excellence, strengthening the brand image of our principals, and contributing to increased market share.
 
 
 
 
 
 
 Contract: Permanent
 
 
 
 
 Location: Kuwait (On Site)
 
 
 
 
 
 
 
 In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future.
 
 
 
 
 
 
 
 Key Duties and Responsibilities:
 
 
 
 
 
 
 
 Customer Service Excellence:
 
 
 <ul>
 <li>
 Provide installation assistance and carry out commissioning of products represented by the company.
 </li>
 <li>
 Attend service calls at customer sites, aiming to meet and exceed customer satisfaction.
 </li>
 <li>
 Maintain strong customer relationships and ensure client retention.
 </li>
 <li>
 Deliver value-added services by identifying components that require replacement and suggesting product upgrades or replacements for obsolete items.
 </li>
 <li>
 Keep clients informed about new product offerings during service visits.
 </li>
 </ul>
 
 
 
 
 
 Site Surveys:
 
 
 <ul>
 <li>
 Conduct site surveys and feasibility studies for retrofit jobs.
 </li>
 <li>
 Recommend suitable spare parts and submit accurate technical reports.
 </li>
 </ul>
 
 
 
 
 
 Revenue Generation:
 
 
 <ul>
 <li>
 Identify retrofit and service opportunities.
 </li>
 <li>
 Support the department in generating revenue to meet and exceed service budget targets.
 </li>
 </ul>
 
 
 
 
 
 Reporting:
 
 
 <ul>
 <li>
 Submit clear and accurate reports upon completion of service jobs and site surveys.
 </li>
 <li>
 Ensure service reports and timesheets are approved to facilitate proper invoicing.
 </li>
 <li>
 Maintain regular updates on retrofit opportunities, forecasts, weekly reports, and future action plans as required by principals.
 </li>
 </ul>
 
 
 
 
 
 File Maintenance:
 
 
 <ul>
 <li>
 Keep all service-related documentation, agreements, and maintenance records organized for easy reference and compliance.
 </li>
 </ul>
 
 
 
 
 
 Data Logging:
 
 
 <ul>
 <li>
 Maintain orderly records of all relevant data related to commissioned products for future reference.
 </li>
 </ul>
 
 
 
 
 
 Product Demonstrations:
 
 
 <ul>
 <li>
 Identify and arrange product demonstrations by principals for engineering consultants, end-users, and contractors, in coordination with the sales team.
 </li>
 </ul>
 
 
 
 
 
 Team Coordination:
 
 
 <ul>
 <li>
 Collaborate effectively with other service engineers and share status updates regularly.
 </li>
 </ul>
 
 
 
 
 
 Independent Working:
 
 
 <ul>
 <li>
 Perform additional duties as assigned by the Line Manager.
 </li>
 <li>
 Ensure full and proper utilization of all ISS systems in accordance with standard operating procedures.
 </li>
 </ul>
 
 
 
 
 
 Who You Are:
 
 
 
 
 
 <ul>
 <li>
 An engineering background with 2&ndash;3 years of experience in a similar field.
 </li>
 <li>
 Strong knowledge of electrical, pneumatic, and hydraulic actuators.
 </li>
 <li>
 Basic working knowledge of field instruments such as level instruments (specifically displacer and guided wave radar), level and interface measurements, and pressure and flow measurement principles.
 </li>
 <li>
 Familiarity with online gas and water analyzers, oil-in-water measurement principles, control valve and safety valve test benches, and gas and fire detection systems.
 </li>
 <li>
 Good understanding of various types of valves, gearboxes, and control valves.
 </li>
 <li>
 Strong coordination skills, a willingness to learn quickly, and the ability to share knowledge.
 </li>
 <li>
 Application-oriented support to the sales team in identifying and offering the right solutions.
 </li>
 <li>
 Proactiveness in exploring new business opportunities by identifying retrofit needs, service expansion, and promoting technology-driven solutions to assist the sales team in driving growth.
 </li>
 <li>
 Must hold a valid Kuwait driving license.
 </li>
 </ul>
 
 
 
 
 
 You Will Receive:
 
 
 
 
 
 
 A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:
 
 
 
 
 <ul>
 <li>
 A place to grow your career - we&rsquo;ll help you set big goals and exceed them.
 </li>
 <li>
 Competitive salary package and performance-based bonus scheme.
 </li>
 <li>
 Premium medical health insurance coverage.
 </li>
 <li>
 Work with talented, committed, and supportive teammates.
 </li>
 <li>
 Value Award celebration events.
 </li>
 </ul>
 
 
 
 
 
 Why Inchcape Shipping Services?
 
 
 
 
 
 
 We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.
 
 
 
 
 
 Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
 
 
 
 
 
 
 
 Global Perspective
 
 
 
 
 - we connect the world and see the bigger picture.
 
 
 
 
 The Power of People
 
 
 
 
 - we rely on the strength of local agent knowledge and relationships.
 
 
 
 
 Progress
 
 
 - we adopt new thinking and push for positive change in our industry.
 
 
 
 
 
 Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.
 
 
 
 
 
 
 #WeAreInchcape
 
 
 
 
 
 
 
 Additional Information:
 
 
 
 
 
 
 Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.
 
 
 
 
 
 
 To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.
 
 
</div>
 <div id='job-id'>Job Id: KXg5BNIyB1xHwr9w7qSPu57nGJAwhy1BzB9tA3FKno/0Ry7Hxuen9bQ0CCENX2xO6YVc/jjlM+CmrRedH4Nb41hY5x+mlGIpo8mzjloAkRVVGbg=</div>

Service Engineer

SWATX

<div>
 
 Customer Support:
 
 Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.
 
 
 
 Issue Resolution:
 
 Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.
 
 
 
 Data Entry and Documentation:
 
 Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.
 
 
 
 Product Knowledge:
 
 Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.
 
 
 
 Collaboration:
 
 Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.
 
 
 
 Performance Metrics:
 
 Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent is required; a degree in a related field is a plus
 </li>
 <li>
 Prior experience in a customer service or call center role is preferred
 </li>
 <li>
 Strong communication skills, both verbal and written
 </li>
 <li>
 Ability to handle stressful situations and manage customer expectations effectively
 </li>
 <li>
 Proficient in using computer systems and CRM software
 </li>
 <li>
 Fluency in Arabic is preferred; knowledge of English is an advantage
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: tE3II4KqCmQQ9olEVul9zLPUYX+9vNvxu1BjewYtwzzCoE9f1uq3Dh4MsSEyqj7jhMMU0u4/WY5Jnje5V+TStVxz9Zn9axjCLA==</div>

Call center agent

KUWAIT JOBS HERE

<div>
 
 Sales
 
 
 
 
 Job Id :100170663
 
 
 
 &times;
 
 
 Please enter details to report job
 
 
 Name*
 
 
 Email*
 
 
 Reason to report
 
 
 
 Description
 
 
 
 A reputed Freight Forwarding company looking for Sales &amp; Operations Coordinator, holding for below responsibilities and tasks
 
 
 <ul>
 <li>
 Quote Agent &amp; Customers for all air / sea /overland export enquiries
 </li>
 <li>
 Negotiating rates for air, sea and overland freight operations.
 </li>
 <li>
 Send routing and follow up with origin and update customer with status at all stages till shipment arrives in Kuwait or any other destination countries.
 </li>
 <li>
 Update the tracking sheet with shipment status and send to the customer on daily basis.
 </li>
 <li>
 Complete Costing &amp; Billing for both Import and Export jobs.
 </li>
 <li>
 Any other related duties / projects assigned by the direct supervisor from time to time to meet the business exigencies.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 &gt;Minimum Education: Bachelor's Degree in any Discipline.
 
 
 &gt;Experience: 2-3 years in Freight Forwarding &amp; Logistics sector
 
 
 &gt; Visa: No. 18 Transferable for immediate joining.
 
 
 Interested Candidates are requested to send their CV in below email ID
 
 
 noveltyfreight@gmail.com
 
 
 Basic Details
 
 
 
 Location :
 
 Farwaniya , Kuwait
 
 
 
 Qualification
 
 
 
 
 Posted :
 
 1 day ago
 
 
 
 Job Type :
 
 Full-Time
 
 
 
 Company :
 
 Kuwait Jobs
 
 
 Contact Info
 
 
 
 Mobile :
 
 Not-Mentioned
 
 
 
 Alternate Mobile :
 
 Not-Mentioned
 
 
 
 Email :
 
 noveltyfreight@gmail.com
</div>
 <div id='job-id'>Job Id: Sjz1FswjxpNvLBdwTfZLZU1XG49xE9l7CYADNeteXO6i7KwnKN/4f1hHWZI9C2vUUaDsmxHa5kwgvWGCsp/x0NIejDGF0JyXdhXa3bczZcYSQER1SStHyZdmnYJ9M/q8qM65yj25h16tm69V6bRdUGSrVY6lzPYkKjtnLE5dCbX5aQ4GSBoEWdEDnO0+oOd4ehA+cYG2zcWFnA==</div>

Urgently required Sales & Operations Coordinator for Freight Forwarding & Logistics

Explore 551+ Agent-at your service-lead in Kuwait this August. Find roles across top companies and apply now to boost your career.