WS Management

<div>About the Role:
We are seeking an experienced and hands-on Assistant General Manager (AGM) to help lead our Sonesta ES Suites. The ideal candidate has a very strong hotel operations background with proven leadership in both back and front of house operations, team building and guest satisfaction. This position plays a vital role in driving Outrageous Hospitality - our company's commitment to creating memorable experiences for guests and meaningful growth for our teams. The AGM works closely with the General Manager to oversee day-to-day hotel operations, build engagement, and ensure smooth, efficient processes across departments. In the GM's absence, the AGM assumes full responsibility for the property's leadership and performance.
Key Responsibilities:
Housekeeping LeadershipCleanliness Standards
Oversee Housekeeping operations, including staffing, scheduling, inspections, and productivity. 
Ensure guest rooms and public areas meet or exceed brand cleanliness standards. 
Partner with Front Desk to manage room status accuracy and turnover flow. 
Lead training, coaching, and accountability for Housekeeping leadership and team members.
Maintenance, Asset ProtectionRisk Management
Oversee preventive maintenance programs and work order systems. 
Conduct regular property walks to identify safety hazards and repair needs. 
Ensure building systems (HVAC, plumbing, electrical) are functioning safely and efficiently. 
Maintain audit readiness for brand, safety, and internal compliance. 
Ensure compliance with OSHA, fire life safety, and WS safety standards.
Accounting, Financial ControlsAdministrative Oversight
Ensure compliance with cash handling, deposits, refunds, and adjustments. 
Support payroll accuracy, timecard review, and labor tracking. 
Maintain organized administrative, HR, and operational documentation. 
Assist GM with budgeting, forecasting, and month-end close preparation.
Front Office LeadershipGuest Experience
Oversee daily Front Desk operations, including GSAs and Night Audit. 
Ensure consistent, warm, and efficient check-in and check-out experiences. 
Support guest recovery, escalations, and service consistency. 
Lead Front Desk training, coaching, and performance management.
LeadershipGM Support
Serve as GM-in-Charge in the GM's absence. 
Support hiring, training, coaching, and performance documentation. 
Model professionalism, accountability, and calm leadership. 
Build a culture of accountability, pride, and teamwork.
Qualifications:
Minimum 3&ndash;5 years of successful hotel management experience (Department head level and higher) 
Proven leadership ability with experience managing and developing teams. 
Excellent communication, organization, and problem-solving skills. 
Demonstrated experience in Front Desk operations and guest service leadership. 
Working knowledge of Housekeeping and Maintenance operations. 
Strong financial acumen, organizational skills, and attention to detail. 
Ability to lead diverse teams in a fast-paced, multi-department environment. 
Strong communication, coaching, and problem-solving skills. 
Flexibility to work varied shifts, including weekends and holidays as needed.
Preferred Experience:
Background with Marriott, Hilton, IHG, or Sonesta select service brands. 
Experience with hotel accounting systems and Microsoft Office Suite. 
Experience in opening, transitioning, or rebranding hotels a plus.
The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.</div>

Assistant General Manager - Sonesta ES Suites Rancho Bernardo

The Home Depot

<div>Position Purpose:
The Market Delivery AGM has multi-unit responsibility for leading a group of Market Delivery Operation (MDO) Managers/Supervisors to meet all performance standards of the distribution center operation and all delivery service goals. Responsible for coordinating market efforts ensure transportation resources are optimized to drive out cost and maximize overall delivery network efficiency. The Market Delivery AGM will need to ensure that all MDOs within the market have a positive associate environment with high standards of performance in order to meet customer needs. 
Key Responsibilities:<ul><li>
35% Monitor market MDO building level scorecards, financials, and safety metrics and identify recommendations for improvement or address any potential issues.</li><li>
15% Responsible for direct customer contact and support. Oversee escalated exception handling for deliveries, which may include interfacing with customers or Home Depot department to resolve any identified issues</li><li>
15% Responsible to maintain and leverage vendor relationships within the given market - to include close partnership on inventory, inbound transportation, promotions &amp; forecast, and service level agreement deliverables.</li><li>
35% Market level management of all inbound and outbound loads (either directly with THD drivers or indirectly through 3PL on-site delivery or transportation delivery agent) to ensure performance meets expectations.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Reports to MDC General Manager or Senior Director.</li><li>
This role has 4-8 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 25% to 50% of the time.</li></ul> 
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul> 
Working Conditions:<ul><li>
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.</li></ul> 
Preferred Qualifications:<ul><li>
Bachelors Degree concentrating in Operations Management, Business or Supply Chain</li><li>
Proficiency in Microsoft Outlook, Word and Excel software applications</li><li>
Previous change management experience</li><li>
Multiple site responsibility within geographical region</li><li>
Experience in last-mile delivery</li><li>
Direct fulfillment experience</li><li>
Proven ability to deliver excellent customer service</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Accountable for the management of others through subordinate supervisors and for all associate activities - including selection, termination, performance appraisal and professional development of subordinates.</li><li>
Develops Talent</li><li>
Decision Quality</li><li>
Plans and Aligns</li><li>
Ensures Accountability</li><li>
Manages Conflict</li><li>
Drives Engagement</li><li>
Collaborates</li><li>
Customer Focus</li><li>
Drives Results</li><li>
Communicates Effectively</li></ul></div>

Distribution Center - Market Delivery Manager

LBA Hospitality

<div>Description:

The Assistant General Manager (AGM) oversees the day-to-day operations of the Front Office, Housekeeping and Maintenance to include and not limited to: personnel, budget performance and financial controls. The AGM is also responsible for acting in the place of the General Manager in his or her absence.
PREREQUISITES
The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.<ul><li>
Two years&rsquo; experience supervising at least eight associates.</li><li>
Three years&rsquo; experience in the hotel industry.</li><li>
High school diploma or equivalent.</li><li>
Prior experience working in Hilton or Marriott family of hotels preferred.</li></ul>
SUMMARY OF ESSENTIAL JOB FUNCTIONS<ul><li>
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.</li><li>
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted</li><li>
Must be able to stand for eight hours, bend, stretch, reach.</li><li>
Must be able to see and hear</li><li>
Must be able to communicate with other associates and/or guests.</li></ul>
Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:<ul><li>
Property Management Systems</li><li>
Accounting practices as delegated</li><li>
All functions, procedures and policies of departments supervised.</li><li>
Area shopping, dining, entertainment and travel directions to assist guest inquiries.</li><li>
Daily hotel operations: check daily events, bulletin boards and be up to date on changes, new procedures and events.</li><li>
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.</li></ul>
Skills:<ul><li>
Train and develop associates through meetings, logs, etc.</li><li>
Monitor and document associates for both positive and negative feedback.</li><li>
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.</li><li>
Analyze work for accuracy of self and others.</li><li>
Supervisory skills: interviewing, hiring, training, coaching, documenting, motivating.</li></ul>
Abilities:<ul><li>
Multi task, remain associate and guest service centric.</li><li>
Effectively communicate with guests, department heads, associates and home office support staff.</li><li>
Solve guest issues with professionalism maintain hospitable attitude.</li><li>
Market and promote to increase exposure and sales. Must be able to work effectively in a stressful atmosphere.</li><li>
Must be able to accept constructive criticism.</li><li>
Must be able to change activity frequently and cope with interruptions.</li></ul>
SPECIFIC RESPONSIBILITIES<ul><li>
Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals.</li><li>
Promote positive morale and friendly attitudes.</li><li>
Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.</li><li>
Work within budgeted guidelines for maximum revenues and within labor models.</li><li>
Maintain safety and security practices, have thorough knowledge of emergency procedures.</li><li>
Ensure guests are provided with the highest quality product and service.</li><li>
Communicate and document using internal means: logs, bibles, Innovations, email, etc.</li><li>
Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.</li><li>
Maintain certification from a brand approved responsible vendor training program.</li><li>
Other duties as assigned, that the associate is capable of performing</li></ul>
WORKING CONDITIONS/SPECIAL REQUIREMENTS<ul><li>
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.</li><li>
Standing or walking for long periods of time while maintain an aggressively friendly and professional image.</li><li>
May be required to work any day/shift, including nights and weekends.</li><li>
Periodic overnight travel required may be required.</li></ul>
POSITIONS FOR POSSIBLE ADVANCEMENT<ul><li>
General Manager</li><li>
Bench General Manager</li></ul>
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.</div>

Assistant General Manager

CAVA

<div><div><div><div><div>Company Profile:
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that&rsquo;s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:<ul><li>
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.</li><li>
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.</li><li>
Act with Agility: We welcome change; it&rsquo;s the only constant. We embrace, adjust, adapt.</li><li>
Passion for Positivity: We greet each day with warmth and possibility.</li><li>
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.</li></ul>
Assistant General Manager:
In the role of Assistant General Manager (&ldquo;AGM&rdquo;), you will be responsible for bringing our mission, values, and competencies to life for our guests and Team Members in our restaurants. You will partner with the General Manager and Area Leader in the establishment of store action plans, financial metric results, and the development of hourly Team Members in the restaurant. You will be responsible for supporting the General Manager in the overall restaurant operations at an exceptional level including but not limited to schedules, forecasting, labor management and inventory. As an AGM, you will be expected to learn and master competency-based leadership and operational skills.
What You&rsquo;ll Do:<ul>
<li>Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.</li>
<li>Ensure adherence to CAVA&rsquo;s standards for food quality, service, and cleanliness.</li>
<li>Oversee inventory management, supply ordering, and cost control to maintain profitability.</li>
<li>Supervise and support Team Members with training, coaching, and performance feedback.</li>
<li>Support the General Manager with scheduling and staffing.</li>
<li>Assist with addressing Team Member issues and conflicts to maintain a positive work environment.</li>
<li>Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.</li>
<li>Implement strategies to help with boosting customer satisfaction and loyalty.</li>
<li>Lead by example in customer service and encourage the team to follow suit.</li>
<li>Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.</li>
<li>Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.</li>
<li>Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.</li>
<li>Assist with overseeing food safety practices and ensure team training on proper procedures.</li>
<li>Assist with administrative tasks such as inventory management and maintaining operational records.</li>
<li>Support the General Manager in report preparation and action plan implementation.</li>
<li>Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.</li>
<li>Assist with any additional duties as assigned by the General Manager or higher management.</li></ul> 
The Qualifications:<ul><li>
1- 2 years of experience in a supervisory or management role within the restaurant or hospitality industry.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Proven track record of delivering exceptional customer service.</li><li>
Adapt to changing circumstances and develop solutions to enhance restaurant performance.</li><li>
Ability to manage financial aspects, including budgeting and cost control.</li><li>
Knowledge of legal, health, safety, and sanitation regulations.</li><li>
Ability to adapt to a fast-paced environment and solve problems effectively.</li><li>
Flexibility to work various shifts, including nights and weekends, as needed.</li><li>
Consistently exhibits a generous and friendly demeanor when engaging with guests.</li><li>
Completes tasks and projects within established timelines.</li><li>
Promotes and upholds a culture of inclusivity and respect within the team.</li><li>
Actively seeks and incorporates feedback from team members to improve performance and operations.</li><li>
Applies effective decision-making skills to guide the team towards achieving success.</li><li>
Remains open to and actively explores new ideas to drive business success.</li><li>
Demonstrates emotional stability and resilience in high-stress situations.</li></ul>
Physical Requirements:<ul><li>
The ability to regularly work overtime</li><li>
Must be able to bend and reach overhead often</li><li>
Must possess dexterity to handle tongs, pots/pans, and other equipment</li><li>
Must be comfortable working in temperatures ranging from hot to cold</li><li>
Must be comfortable working near open flames</li><li>
May be required to work in tight spaces</li><li>
Must maintain near constant communication with multiple people</li><li>
Close vision, distance vision, and peripheral vision are required</li><li>
Must be able to sit, squat and kneel occasionally</li><li>
Must be able to work in a constant state of alertness and safe manner</li><li>
May be required to occasionally work in outdoor weather conditions</li><li>
May stand for long periods of time and lift up to 50 pounds</li></ul><div>
What We Offer:</div><ul><li>
We&rsquo;ve got you covered. Here are just some of the benefits available to CAVA team members:</li><li>
Early Wage Access*</li><li>
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*</li><li>
401k enrollment with CAVA contribution*
</li><li>Paid sick leave, parental leave, and community service leave*</li><li>
FREE CAVA Meal for every shift worked</li><li>
The opportunity to be on the ground floor of a rapidly growing brand</li></ul><ul><li>indicates eligible qualifying positions</li></ul>
This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice.
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA &ndash; joining &ldquo;a culture, not a concept&rdquo;<div><div><div>
</div></div></div></div></div></div></div>INDMANAGE</div>

Jiffy Lube

<div>Job Title:
Assistant General Manager 
Location:
2605 Fish Hatchery Rd. Madison, WI 53713 

Compensation:
$16.77 - $19.27 
Worker Type:
Employee 
Time Type:
Full time 
Job Description: 
Embark on a rewarding career journey with us today as an Assistant General Manager!
FULL-SERVICE REWARDS:<ul><li>
401K plan w/ company match</li><li>
Biweekly Bonus Incentives</li><li>
Career advancement opportunities</li><li>
DailyPay</li><li>
Do not need to pay for tools</li><li>
Employee Discount</li><li>
Employee Referral Bonuses</li><li>
Fleet Referral Bonuses</li><li>
Medical/dental/vision insurance benefits</li><li>
PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.</li><li>
PTO after 180 days</li><li>
Spot bonuses through our internal rewards program</li><li>
Uniforms paid for and laundered</li></ul>
GEAR UP FOR YOUR ROLE: 
Step into the dynamic role of Assistant General Manager (AGM) and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day.
HOW YOU WILL DRIVE SUCCESS:<ul><li>
Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience.</li><li>
Set a positive example as a leader while building team engagement and efficiency. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction.</li><li>
Ensure our quality control measures and processes are followed consistently</li><li>
Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives</li><li>
Assist the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc.</li><li>
Provide clear and detailed direction to the team consistently</li><li>
Ensure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE)</li><li>
Provide guidance and mentoring to the automotive technicians and CSA's</li><li>
Perform opening and closing duties when the General Manager (GM) is off</li><li>
Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need</li><li>
Leads daily team huddles and store meetings. Setting the direction for achieving the business goals</li><li>
Manages inventory and product order that meets the business need</li><li>
Adheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests</li><li>
Assist guests with their questions and needs. In-person, electronically, or via the telephone</li></ul>
UNDER THE HOOD &ndash; WHAT YOU&rsquo;LL NEED:<ul><li>
One to three years of retail management experience; Professional automotive experience is not required.</li><li>
Must have exceptional oral and written communication skills</li><li>
Is a proven leader that possesses the ability to inspire and motivate diverse groups of people</li><li>
Has sound business sense and a comprehensive understanding of the retail industry</li><li>
Can analyze, comprehend, and recommend financial objectives that help increase sales and service results</li><li>
Demonstrate a positive, helpful attitude as well as professional conduct and appearance always</li><li>
Enjoys and is energized by a fast-paced, flexible, high-performance retail environment</li><li>
Has a &quot;Guest First&quot; mindset</li><li>
You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li><li>
Must be able to stand on your feet on hard surfaces like concrete or metal</li><li>
Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes</li><li>
Must be able to lift and move work-related items up to 50 pounds</li><li>
Perform all other duties as assigned or needed.</li><li>
Must be at least 18 years of age</li></ul>
Equal Employment Opportunity 
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.</div>

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45 agm jobs Near Me

Assistant General Manager - Sonesta ES Suites Rancho Bernardo

Distribution Center - Market Delivery Manager

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