ai/ml product manager

Capital One

<div>Voyager (94001), India, Bangalore, Karnataka
Manager, Product Management 
We&rsquo;re looking for a Manager, Product Management - AI/ML Observability to join the Machine Learning Experience (MLX) team!
At Capital One India, we work in a fast paced and intellectually rigorous environment to solve fundamental business problems at scale. Using advanced analytics, data science and machine learning, we derive valuable insights about product and process design, consumer behavior, regulatory and credit risk, and more from large volumes of data, and use it to build cutting edge patentable products that drive the business forward. Product Management at Capital One is a critical, vibrant craft that requires a blend of entrepreneurial drive, keen business acumen, customer experience obsession, technical depth and strong people leadership.
The MLX team is at the forefront of how Capital One builds and deploys responsible GenAI and ML models; we onboard and educate associates on the GenAI and ML platforms and products that the whole company uses; we drive new innovation and research; and we&rsquo;re working to seamlessly infuse Generative AI and ML into the fabric of the company. The AI experience we're creating is the foundation upon which our lines of business will continue to deliver next-generation machine learning-driven products and services for our customers.
Specific responsibilities include, but are not limited to:<ul><li>
Develop and communicate the product vision and strategy for your area of responsibility.</li><li>
Deeply understand the needs of data scientists, machine learning engineers and model risk officers across Capital One.</li><li>
Partner with business and technology leadership to align on prioritization of key problems to be solved to maximize business and customer outcomes.</li><li>
Collaborate with teams in India and USA to drive alignment with different teams working on the platform.</li><li>
Incorporate design thinking and analytics to inform product design</li><li>
Maintain a healthy backlog of work and play a critical role in many agile ceremonies.</li><li>
Support the team with escalation and resolution of impediments</li><li>
Serve as the connection between Customers, Capital One&rsquo;s mission, and Tech Partners.</li></ul>
We want you if you are:<ul><li>
Interested in building lasting relationships with peers and having fun while building products that delight customers and drive value to the business.</li><li>
You enjoy putting yourself in the shoes of customers to identify their pain points and then collaborating with cross-functional teams to solve these customer challenges. Even better if you have experience doing this for data scientists and machine learning engineers.</li><li>
You are a learner who is able to quickly get up to speed in a highly technical environment.</li><li>
Passionate about building a well-rounded product management skill set that is human centered, business focused, and technology driven with an emphasis on integrated problem solving and people leadership.</li><li>
You are experienced working in an Agile environment.</li><li>
You are a do-er who can also zoom out and think strategically.</li><li>
You have excellent oral and written communication skills.</li><li>
You are highly collaborative and have the ability to influence and lead.</li></ul>
Basic Qualifications:<ul><li>
Bachelor&rsquo;s in Engineering or Technology.</li><li>
At least 8 years of overall experience.</li><li>
At least 5 years of experience in product management.</li><li>
At least 3 years of experience in building AI powered products or AI platform products for enterprises.</li></ul>
Preferred Qualifications:<ul><li>
MBA or Master&rsquo;s degree.</li><li>
3+ years of expertise in building enterprise platform products with focus on AIOps and MLOps, AI/ML observability.</li><li>
2+ years of experience with Generative AI and Machine Learning technologies.</li><li>
Experience in Data Science or Business Analytics.</li><li>
5+ years of experience in people leadership experience.</li></ul>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Manager, Product Management

Ordr

<div><div>Smart, targeted segmentation. Less work. Faster results.<div></div> 
ORDR enables organizations to operationalize segmentation initiatives with measurable impact across risk, compliance, and operational efficiency. Static zones, manual policies, and endless configuration projects have failed to keep up with dynamic AI-driven threats, leaving too many blind spots, too much risk, and too many deployments never delivered. ORDR reimagines segmentation with AI at the core &mdash; seeing every device, learning behavior, and adjusting access in real-time to contain risk before it spreads &ndash; without rippling and replacing a single thing.<div></div> 
We&rsquo;re looking for innovators, creative thinkers and doers to join a driven team, where you&rsquo;ll work hard but have fun along the way. More importantly, we&rsquo;re looking for the best people who will thrive in a unique ORDRculture where we&rsquo;re customer-obsessed, push the boundaries of innovation, value collaboration and focus on results! Everything you&rsquo;ll do as part of our mission to secure assets in our customer&rsquo;s network &ndash; in healthcare, manufacturing to financial services and smart cities &ndash; makes a difference in protecting lives, business operations, and our way of life.<div></div> 
We are headquartered in Santa Clara, California.<div></div> 
ORDR is seeking a talented mid-level AI Product Manager to drive the development and evolution of our AI-powered security products. In this role, you'll bridge the gap between cutting-edge AI/ML technologies and real-world security challenges, working cross-functionally to deliver solutions that protect our customers from emerging threats.<div></div> 
Job Responsibilities:<div></div> 
Product Strategy &amp; Vision<ul><li>Define and execute the product roadmap for AI-driven security features, balancing innovation with customer needs and business objectives</li><li>Identify opportunities to leverage generative AI, machine learning, and large language models to enhance threat detection, incident response, and security automation</li><li>Conduct market research and competitive analysis to inform product positioning and differentiation in the security AI landscape</li></ul>
Product Development &amp; Execution<ul><li>Write detailed product requirements and user stories that account for both AI model performance and security efficacy</li><li>Manage the product backlog, prioritizing features based on security impact, user value, and technical feasibility</li><li>Define AI-powered security features, including model accuracy, false positive rates, and time-to-detection</li></ul>
AI Governance &amp; Ethics<ul><li>Ensure responsible AI practices in security product development, including fairness, transparency, and explainability</li><li>Address potential AI security risks such as adversarial attacks, model poisoning, and data privacy concerns</li><li>Stay informed on AI regulations and compliance requirements relevant to security applications</li></ul>
Required Qualifications<ul><li>3-5 years of product management experience, with at least 1-2 years working on AI/ML products or security products</li><li>Strong understanding of machine learning concepts, including supervised/unsupervised learning, model training, and evaluation metrics</li><li>Familiarity with cybersecurity fundamentals, including threat detection, vulnerability management</li><li>Familiarity with networking and TCP/IP fundamentals</li><li>Ability to write external facing content for product consumption</li><li>Excellent communication skills with ability to explain complex technical concepts to diverse audiences</li><li>Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)</li></ul></div></div>

AI Product Manager

Confidential

<div>
 
 We are seeking an experienced
 
 AI Product Manager
 
 to lead the definition, development, and delivery of AI-powered products and capabilities. This role is responsible for translating complex business challenges into structured AI product requirements, ensuring solutions are commercially viable, technically feasible, and aligned with broader digital transformation objectives.
 
 
 The AI Product Manager will work closely with AI Engineers, Data teams, business stakeholders, and leadership to deliver scalable, high-impact AI solutions across the organization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own the
 
 end-to-end product lifecycle
 
 for AI-driven products and features, from discovery through delivery and continuous improvement.
 </li>
 <li>
 Translate business needs into clear, structured
 
 AI product requirements
 
 , user stories, and acceptance criteria.
 </li>
 <li>
 Lead product discovery by conducting structured interviews with stakeholders to extract requirements from unstructured conversations.
 </li>
 <li>
 Collaborate closely with AI Engineers and technical teams to balance business priorities with technical constraints.
 </li>
 <li>
 Define product roadmaps, milestones, and success metrics aligned with strategic objectives.
 </li>
 <li>
 Conduct
 
 process mapping
 
 , identifying automation and optimization opportunities through AI.
 </li>
 <li>
 Lead
 
 UAT (User Acceptance Testing)
 
 activities, ensuring solutions meet business and user expectations.
 </li>
 <li>
 Develop
 
 ROI projections
 
 , business cases, and performance tracking for AI initiatives.
 </li>
 <li>
 Act as the primary bridge between technical teams and non-technical stakeholders, ensuring clear communication and alignment.
 </li>
 <li>
 Ensure responsible AI practices, including governance, data privacy, and ethical considerations, are embedded into product design.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Computer Science, Information Systems, Computer Engineering
 
 , or a related technical discipline.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 
 3&ndash;5 years of total professional experience
 
 , with at least
 
 2 years specifically in AI/ML product management
 
 , digital transformation, or advanced analytics roles.
 </li>
 <li>
 Demonstrated experience delivering data-driven or AI-enabled products in complex environments.
 </li>
 <li>
 
 E-commerce experience
 
 is strongly preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Knowledge
 
 
 
 
 Product Management Tools
 
 
 <ul>
 <li>
 Proficiency in
 
 Jira
 
 ,
 
 Miro
 
 , and documentation platforms such as
 
 Confluence
 
 or
 
 Notion
 
 .
 </li>
 <li>
 Strong capability in managing backlogs, roadmaps, and cross-functional dependencies.
 </li>
 </ul>
 
 
 Technical Literacy
 
 
 <ul>
 <li>
 Solid understanding of
 
 API integrations
 
 , data flows, and system dependencies.
 </li>
 <li>
 Ability to clearly explain technical constraints, trade-offs, and implementation considerations to non-technical stakeholders.
 </li>
 </ul>
 
 
 Analysis &amp; Delivery
 
 
 <ul>
 <li>
 Strong
 
 process mapping
 
 and workflow analysis skills.
 </li>
 <li>
 Experience conducting
 
 ROI analysis
 
 , value tracking, and benefit realization for digital and AI initiatives.
 </li>
 <li>
 Hands-on experience leading
 
 User Acceptance Testing (UAT)
 
 and validation activities.
 </li>
 </ul>
 
 
 Discovery &amp; Stakeholder Engagement
 
 
 <ul>
 <li>
 Expert-level capability in
 
 stakeholder interviewing
 
 , extracting structured requirements from unstructured discussions.
 </li>
 <li>
 Strong facilitation skills to align diverse stakeholders around shared product goals.
 </li>
 </ul>
 
 
 Languages
 
 
 <ul>
 <li>
 Fluent in
 
 English
 
 ;
 
 Arabic
 
 language skills are considered an advantage.
 </li>
 </ul>
 
 
 
 
 
 Personal Attributes
 
 
 <ul>
 <li>
 Structured, analytical thinker with strong commercial awareness.
 </li>
 <li>
 Confident communicator who can operate comfortably across executive, technical, and operational audiences.
 </li>
 <li>
 Comfortable working in fast-paced, transformation-led environments with evolving priorities.
 </li>
 <li>
 Strong sense of ownership, accountability, and outcome-driven mindset.
 </li>
 </ul>
 
 
</div>

Mastercard

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview The AI Network Services team is building next-generation AI/ML products focused on fraud detection and decisioning. These products are grounded in strong engineering principles, aligned with enterprise architecture, and powered by the latest AI/ML technologies. A key focus area is developing global risk insights at both the account and merchant levels, and scaling these insights across the payments ecosystem to enhance customer experiences. Role We are looking for a Manager, Product Management to lead the development and scaling of fraud and risk solutions. This role will drive product strategy, development, execution, and adoption in collaboration with cross-functional teams. Key Responsibilities • Lead the roadmap and delivery of account and merchant-level fraud and risk solutions. • Collaborate cross-functionally with data science, engineering, and regional teams to define product requirements and prioritize initiatives. • Manage end-to-end product lifecycle-from scoping and execution to delivery and documentation. • Drive product adoption and usage, evangelizing the product benefits at a regional, customer, and geographic level • Drive regional accountability throughout the development and management process • Analyze product performance and identify opportunities for improvement and expansion • Define and track success metrics and KPIs to ensure product quality and impact. • Serve as a subject matter expert to drive internal and external adoption. All About You • Previous product management experience, including fraud and risk domains. • Strong understanding of payment fraud scenarios (e.g., account takeover, merchant risk, etc.). • Analytical mindset • Familiarity with the Studio development process • Excellent problem-solving and communication skills. • Proven ability to collaborate across teams and influence stakeholders. • Comfortable working in fast-paced, ambiguous environments. • Comfortable with knowing and applying basic AI and Data Science solutioning to problem statements • MBA a plus Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard's security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.</li></ul> In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.Pay RangesPurchase, New York: $137,000 - $218,000 USD

HCA Healthcare

<div><h5 class="jobSectionHeader">Introduction</h5>
Do you have the career opportunities as a Manager Human Resources Products you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.<h5 class="jobSectionHeader">
Benefits</h5>
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Our teams are a committed, caring group of colleagues. Do you want to work as a Manager Human Resources Products where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
The Product Manager: Digital HR Transformation will lead the design, development, and adoption of digital products that modernize enterprise workflows, enhance employee experience, and unlock data-driven decision-making across the organization.
This role bridges strategy, technology, and user experience, owning the end-to-end lifecycle of digital products that drive measurable business impact. The Product Manager will define vision, build roadmaps, and lead cross-functional pods of engineers, data scientists, and business SMEs to deliver transformation at scale.
Major Responsibility:
Strategy &amp; Vision<ul><li>
Define and communicate a clear digital product vision and roadmap aligned with enterprise transformation goals.</li><li>
Translate organizational goals into North Star metrics (e.g., automation %, cycle time reduction, adoption rates).</li><li>
Partner with business and technology leaders to identify opportunities for automation, analytics, and experience improvement.</li><li>
Develop business cases and ROI models quantifying efficiency, cost savings, or workforce impact from digital initiatives.</li></ul>
Product Discovery &amp; Design<ul><li>
Lead discovery workshops to understand pain points and map end-to-end workflows.</li><li>
Gather insights from stakeholders and users to shape digital product requirements.</li><li>
Apply design thinking and journey mapping to reimagine processes and experiences.</li><li>
Benchmark solutions against best-in-class digital transformation frameworks and industry innovations.</li></ul>
Product Delivery<ul><li>
Create and maintain the digital transformation roadmap with clear milestones, dependencies, and priorities.</li><li>
Write epics, features, and user stories with measurable acceptance criteria.</li><li>
Partner with technology and data teams to ensure alignment with enterprise architecture, data governance, and security standards.</li><li>
Lead Agile ceremonies (backlog grooming, sprint planning, demos, retrospectives) to ensure continuous delivery.</li></ul>
Change Enablement &amp; Adoption<ul><li>
Partner with communications, operations, and training teams to drive user adoption and cultural change.</li><li>
Define success metrics for adoption, engagement, and performance; monitor progress through dashboards.</li><li>
Act as the voice of the customer, ensuring the product continuously evolves to meet user needs.</li><li>
Celebrate and communicate success stories to reinforce the value of digital transformation.</li></ul>
Measurement &amp; Continuous Improvement<ul><li>
Define and track KPIs such as digital adoption, efficiency gains, and automation rate.</li><li>
Leverage analytics to measure business impact and inform product enhancements.</li><li>
Establish post-launch feedback loops to iterate and scale successful solutions across the enterprise.</li></ul>
Education &amp; Experience:<ul><li>
5+ years of experience in AI/ML development.</li><li>
7+ years of experience in product management or engineering leadership.</li><li>
Experience in the HR technology space is a plus.</li><li>
Bachelor's degree in Computer Science, Engineering, Data Science, or a related field.</li><li>
Master's degree preferred.</li></ul>
Licenses, Certifications &amp; Training:<ul><li>
AI/ML related certifications are a plus.</li></ul>
Knowledge, Skills, Abilities, Behaviors:<ul><li>
Strong understanding of AI/ML concepts and techniques.</li><li>
Experience with HR processes and data.</li><li>
Excellent leadership and communication skills.</li><li>
Proven ability to manage and motivate a team.</li><li>
Strong problem-solving and analytical skills.</li><li>
Experience with cloud computing platforms (e.g., AWS, Azure, GCP).</li><li>
Proficiency in programming languages such as Python or R.</li><li>
Knowledge of data visualization tools (e.g., Tableau, Power BI).</li><li>
Familiarity with Agile development methodologies.</li><li>
Understanding of data privacy and security principles.</li></ul>
HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager Human Resources Products opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Manager Human Resources Products

Circles

<div>
 
 
 About Us:
 
 
 
 &nbsp;
 
 
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 &nbsp;
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 &nbsp;
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
 &nbsp;
 
 <ul>
 <li>
 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 </li>
 </ul>
 
 &nbsp;
 
 
 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 &nbsp;
 
 
 
 About the role:
 
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 We are seeking a highly analytical and insight-led Product Manager to support the end-to-end delivery, performance tracking, and continuous improvement of our digital products and services for our new digital brand in MENA. This role will work closely with the Head of Product to translate business goals and customer needs into actionable product strategies and roadmaps and data-driven enhancements or feature improvements.
 
 
 The ideal candidate brings strong product fundamentals, a sharp understanding of user behavior, and an ability to connect metrics with meaningful customer and business outcomes. Experience in digital-first consumer industries is key.
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 What you&rsquo;ll be responsible for:
 
 
 
 &nbsp;
 
 <ul>
 <li>
 
 
 Support product strategy development &amp; execution:
 
 
 Collaborate with the Head of Product to shape and execute the product roadmap, ensuring alignment with commercial goals, customer experience targets, and regional priorities
 </li>
 <li>
 
 
 Define &amp; monitor success metrics:
 
 
 Work with cross-functional teams to define KPIs and success metrics for product features; ensure robust instrumentation and data pipelines are in place before launch
 </li>
 <li>
 
 
 Own product performance tracking:
 
 
 Track performance of digital products launched and features across the funnel (e.g., acquisition, engagement, retention), synthesize learnings, and provide actionable recommendations for iteration
 </li>
 <li>
 
 
 Conduct market &amp; customer research:
 
 
 Lead benchmarking, customer feedback loops, and market analyses to inform prioritization, identify unmet needs, and uncover opportunities for innovation, especially in the field of AI
 </li>
 <li>
 
 
 Drive feature enhancement &amp; CX optimization:
 
 
 Recommend enhancements across digital journeys, self-care tools, and core features&mdash;anchored in business value, customer feedback, and usage insights
 </li>
 <li>
 
 
 Enable data-led decision-making:
 
 
 Leverage tools like SQL, Excel, and dashboards to analyze behavioral and performance data; clearly communicate insights to influence product and commercial decisions
 </li>
 <li>
 
 
 Support cross-functional delivery:
 
 
 Partner with design, engineering, marketing, and commercial teams to ensure timely delivery of features with strong go-to-market readiness and customer value alignment
 </li>
 </ul>
 
 &nbsp;
 
 
 
 What we&rsquo;re looking for:
 
 
 
 &nbsp;
 
 <ul>
 <li>
 6-8 years of experience in product management, growth analytics, or AI/ML product roles within digital-first, consumer-facing (B2C) businesses, e.g., telco, fintech, e-commerce.
 </li>
 <li>
 Deep familiarity with product and / or consumer telco metrics, e.g., ARPU, churn, MAU/DAU, feature adoption
 </li>
 <li>
 Proficiency in SQL and Excel; bonus points for Python / R experience, or familiarity with analytics platforms
 </li>
 <li>
 Demonstrated ability to translate complex data into clear product recommendations and business cases for prioritization
 </li>
 <li>
 Strong communication and stakeholder management skills, with proven ability to influence across data, engineering, and commercial teams
 </li>
 <li>
 Experience in agile, test-and-learn environments; comfort with ambiguity and rapid iteration
 </li>
 <li>
 Prior exposure to the MENA region and/or subscription-based, telecom, or digital services is highly desirable
 </li>
 <li>
 Hands-on experience integrating machine learning or AI-powered features into products, such as personalization engines, predictive analytics, or conversational interfaces, strongly preferred
 </li>
 </ul>
 
 &nbsp;
 
 
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 &nbsp;
 
 
 
 
 Data Protection and Privacy Statement&nbsp;
 
 
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles&rsquo; Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 &nbsp;
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 &nbsp;
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
 
 
 &nbsp;
 
 
 &nbsp;
 
</div>

Product Manager (Dubai)

Heidi

Who are Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The role We're looking for a Product Manager who has built and shipped agent-based AI systems. Someone who understands the profound difference between single LLM calls and orchestrated multi-turn reasoning with tool use. You will own the evolution of our AI capabilities from reactive assistance to proactive automation, defining how intelligent systems can safely and effectively operate in clinical environments. You will report into Product leadership and partner closely with our engineering teams to architect clinical AI used by real clinicians. We don't care about logos; the traditional insignia of competence. We'll evaluate senior well-credentialed candidates and young, hungry hopefuls alike. What you'll do <ul> <li>Architect agent systems that can reason through multi-step problems, understanding context and making intelligent decisions about tool use</li> <li>Design orchestration frameworks and tool interfaces that enable AI to interact with complex systems safely and effectively</li> <li>Obsess over clinician workflows - understand not just what they say they want, but what would actually transform their day</li> <li>Build evaluation methodologies for agent performance, measuring accuracy, reliability, and real-world utility in production</li> <li>Establish safety and constraint systems that ensure AI agents operate within appropriate boundaries</li> <li>Create feedback loops between agent behavior and product iteration, using real-world performance to drive improvements</li> <li>Partner with clinical teams to understand workflows and identify opportunities for intelligent automation</li> </ul> If we'd worked together the last 6 weeks, you'd have: <ul> <li>Completed a listening tour across Heidi's products, understanding our current AI architecture and identifying opportunities</li> <li>Spent a full day shadowing clinicians at one of our partner health systems</li> <li>Shipped an experiment that challenged a core assumption about clinician behaviour</li> <li>Written a product brief that engineering actually got excited about (rare, but it happens)</li> <li>Jumped into customer support tickets to understand current limitations</li> </ul> What we look for <ul> <li>4+ years PM experience with at least 2 years building AI/ML products, specifically agent systems, autonomous workflows, or multi-turn AI applications - but we care more about what you've built than years on the clock</li> </ul> <ul> <li>Deep technical expertise in agent architectures - you've worked with frameworks like LangChain, implemented reasoning patterns like ReAct or Chain-of-Thought, and understand tool use in production</li> <li>A romantic streak about software - you believe products should be beautiful, not just functional, and that great design can transform someone's day</li> <li>Strong understanding of LLM capabilities and limitations - you know what models can and can't do, and how to architect around constraints</li> <li>Ability to design evaluation methodologies for agent systems, including performance monitoring and failure analysis</li> <li>Systems thinking - you see products as interconnected capabilities that combine and compose, not isolated features</li> <li>Technical depth to engage meaningfully with engineers</li> <li>Experience with production AI challenges like latency optimization, cost management, and error handling at scale</li> <li>The disagreeableness to say the thing that shifts the entire room's perspective (and the tact to say it well)</li> <li>Work ON the business, not IN it - you set vision for your domain and connect it to company strategy, not just groom backlogs</li> <li>Data fluency - you run your own queries, generate your own insights, and make decisions based on evidence</li> <li>Communication skills that work equally well with engineers, executives, and clinicians</li> <li>Track record of shipping products with measurable impact on real humans</li> <li>Comfort with ambiguity and ability to navigate regulatory and compliance requirements in sensitive domains</li> </ul> If you answer 'NO' to these questions, this may not be the job for you: <ul> <li>Are you an execution powerhouse?</li> <li>Can you debug why an agent made a specific decision by analyzing its reasoning trace?</li> <li>Is design thinking baked into how you build products?</li> <li>Are you able to execute without a legion of data analysts, product marketers, and research coordinators at your beck and call?</li> <li>Does the prospect of re-energising our health systems make you feel fuzzy inside?</li> </ul> What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. <ul> <li>Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.</li> <li>Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.</li> <li>Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.</li> <li>Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.</li> </ul> Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you will flourish with us ? <ul> <li>A generous personal development budget of $500 per annum</li> <li>Learn from some of the best engineers and creatives, joining a diverse team</li> <li>Become an owner, with shares (equity) in the company, if Heidi wins, we all win</li> <li>The rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startups</li> <li>If you have an impact quickly, the opportunity to fast track your startup career!</li> </ul> Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

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