ai product manager b2b saas martech remote

Insider One

<div>
 Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Insider One is the
 <strong>
  #1 platform
 </strong>
 that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and
 <strong>
  become unstoppable.
  <br/>
  <br/>
 </strong>
 Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered
 <strong>
  by 1,500+ team members representing 50+ nationalities across 30+ offices
 </strong>
 . With AI at its core and an integrated Customer Data Platform (CDP),
 <strong>
  Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels
 </strong>
 , including WhatsApp, SMS, Email, Web, App, and Site Search.
 <br/>
 <br/>
 We recently raised one of the largest funding rounds in the industry,
 <strong>
  a $500M Series E led by General Atlantic
 </strong>
 . We are backed by top-notch investors, including
 <strong>
  Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst
 </strong>
 , and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L&rsquo;Oreal, Singapore Airlines, Nestl&eacute;, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
 <br/>
 <br/>
 Insider One was congratulated for becoming one of the only
 <strong>
  woman-founded, women-led B2B SaaS unicorns
 </strong>
 in the world. Loved by customers, recognized by analysts,
 <strong>
  we are the only vendor recognized as the #1 leader
 </strong>
 in all the capabilities marketing and customer engagement teams need. Don&rsquo;t just take our word for it &mdash; see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
 <br/>
 <br/>
 From day one, Insider One&rsquo;s mission has not only been to build a world-class product company, but also to create one of the
 <strong>
  most socially progressive technology communities
 </strong>
 in the world. Through our social responsibility initiatives like
 <em>
  100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables
 </em>
 , our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women&rsquo;s representation in STEM.
 <br/>
 <br/>
 Behind all these achievements is
 <strong>
  an exceptionally talented, visionary team of overachievers
 </strong>
 that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
 <br/>
 <br/>
 <strong>
  We are looking for a Product Manager who wants to make the dream a reality.
  <br/>
  <br/>
 </strong>
 <strong>
  What is our mission?
  <br/>
  <br/>
 </strong>
 We are visionaries who guide new product ideas. We are setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide development and design teams toward a common goal since we believe that only our products can alter Insider One's destiny. We are Insider One&rsquo;s innovators, our impact starts on day one, and our mission is to prove that break-through products can be created outside Silicon Valley.
 <br/>
 <br/>
 <strong>
  What are we offering?
  <br/>
  <br/>
 </strong>
 <strong>
  Impact
 </strong>
 ; be a part of a world-class product team where we constantly get challenged with new things and the results of our actions create an impact for hundreds of millions of users every day.
 <br/>
 <br/>
 <strong>
  Personal Growth
 </strong>
 ; work closely with experienced PMs, get mentored by some of the best people in their fields, join tons of different training like sales, design, customer communication. Develop the skills that you need to become a successful product manager.
 <br/>
 <br/>
 <strong>
  Experience
 </strong>
 ; get important responsibilities, learn from your mistakes without getting blamed, watch experienced people work on complex matters, gain one of the most important things to become a great product manager, experience.
 <br/>
 <br/>
 <strong>
  Delight
 </strong>
 ; make tough decisions, release new features, create innovating products which bring ease and joy to the life of many individuals who use them.
 <br/>
 <br/>
 <strong>
  Community
 </strong>
 ; surround yourself with great people who constantly help each other and push each other to be better, join many different events, and become a part of the Insider One Community.
 <br/>
 <br/>
 <strong>
  What are we searching for?
  <br/>
  <br/>
 </strong>
 <strong>
  Leadership
 </strong>
 , you can make decisions and set direction while motivating and inspiring people around you to follow you in that direction.
 <br/>
 <br/>
 <strong>
  Communication
 </strong>
 , you serve as the diplomat of the team, you can transmit complex information to different audiences clearly and you are talented in reaching the information you need on the people you are talking to.
 <br/>
 <br/>
 <strong>
  Problem Solving
 </strong>
 , you are a natural-born problem solver, finding solutions to complex problems motivates and excites you, and at that moment when you solve the problem, feeling that sense of accomplishment is worth all the effort.
 <br/>
 <br/>
 <strong>
  Teamwork
 </strong>
 , you are easily able to work with people around you, help them when they need, give or take constructive feedback, despite any personal conflict between you and them.
 <br/>
 <br/>
 <strong>
  Listening
 </strong>
 , despite the fact that communicating effectively is extremely important, you should also be able to gather information from many sources around you to help you make better-informed decisions on guiding and improving your products and services.
 <br/>
 <br/>
 <strong>
  Entrepreneurial Spirit
 </strong>
 , rather than waiting to adapt to change, you are actively seeking out change. You have a mindset that embraces critical questioning, innovation, and improvement. You can see the big picture, you are willing to take risks, you constantly seek new opportunities for innovation and you take ownership and pride in what you do. What are you going to do?
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You are going to be the person who is responsible for defining the why, when, and what of the products that the engineering team is building. This means you will be leading cross-functional teams with your communication starting from a product's ideation all the way through to its launch
  </li>
  <li>
   You will be responsible for building a product and strategy which reflects Insider One's vision. Your job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release
  </li>
  <li>
   You will be defining the release process and coordinating all of the activities required to bring the product to market
  </li>
  <li>
   You will be managing and prioritizing product items. You will be owning the creative process of generating, developing, and curating new ideas. You will be continuously benchmarking, monitoring, and understanding market needs and requirements, competition, customer/user requirements, and emerging technologies
  </li>
  <li>
   You will be defining and analyzing the metrics to calculate how features or products are performing, what the level of customer satisfaction is, and provide suggestions for improvements
  </li>
  <li>
   You will always remember that building great products is invigorating. Successful products are built and adopted by customers when a group of committed, focused, and passionate team members play their positions to the best of their abilities. This starts with a strong product manager who feels a deep sense of responsibility for their role and a deep commitment to their team
  </li>
  <li>
   So, you are going to do your best to create great products that everybody loves
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience using and applying Large Language Models. You should know how to prompt-engineer them, how to evaluate them, and understand how they are tuned
  </li>
  <li>
   Hands-on experience building or using LLM-powered agentic solutions
  </li>
  <li>
   Establish and refine processes to ensure quality and accuracy in the conversational AI channels (nice to have)
  </li>
  <li>
   You have 3+ years of Product Management experience, preferably in a B2B SaaS product
  </li>
  <li>
   You have a Bachelor's Degree from a top-tier university, preferably in Engineering, Business Management, or a related field
  </li>
  <li>
   You have hands-on experience in Agile Product Development
  </li>
  <li>
   You have hands-on experience in leading cross-functional teams and delivering projects on a time-bounded schedule
  </li>
  <li>
   You have a strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine-tuning, hallucinations, bias, accuracy, etc.)
  </li>
  <li>
   You have worked with model APIs like OpenAI, Claude, or Mistral
  </li>
  <li>
   You have built or iterated on customer journeys using low-code/no-code tools and drag-and-drop automation platforms
  </li>
  <li>
   You have the ability to assimilate customer requirements, design appropriate solutions, and translate requirements into detailed product specifications
  </li>
  <li>
   You have the ability to manage complex initiatives with limited supervision
  </li>
  <li>
   You are fluent in English and Turkish
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enjoy a monthly meal allowance designed to enhance your daily routine
  </li>
  <li>
   Access comprehensive private health insurance
  </li>
  <li>
   Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and Neoskola
  </li>
  <li>
   Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills
  </li>
  <li>
   Be part of a diverse team that&rsquo;s as global as it gets, where every voice is heard, and 50+ nationalities build together
  </li>
  <li>
   Become a Shareowner through our eligibility-based &ldquo;ESOP&rdquo; and own a piece of what you build
  </li>
  <li>
   Help build the team you want to work with and enjoy rewarding referral bonuses
  </li>
  <li>
   Opportunities to give back to your community through volunteering and purpose-driven social impact projects
  </li>
  <li>
   From global retreats to team-building activities, expect year-round events that turn into lifelong memories
  </li>
  <li>
   Get inspired by the greatest minds in the tech industry through events like our Tech &amp; Dev Talks
  </li>
  <li>
   Work from anywhere in Turkey through our fully remote setup
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We aren't just hiring for a position; we are hiring for a mission &mdash; a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
 <br/>
 <br/>
 To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
 <br/>
 <br/>
 If this sounds like who you are and where you aspire to be, we are excited to meet you.
 <br/>
 <br/>
 We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
 <br/>
 <br/>
 Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


AI Product Manager - B2B SaaS (Martech) - Remote

JumpCloud

<div><div><b>All roles at JumpCloud&reg; are Remote unless otherwise specified in the Job Description.</b></div>
<h3 class="jobSectionHeader"><b>About JumpCloud&reg;</b></h3>
<div>JumpCloud&reg; is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.</div>
<div></div>
<h3 class="jobSectionHeader"><b>JumpCloud is Intelligent, Secure IT.</b></h3><div></div><h3 class="jobSectionHeader"><b><br>
About the Role</b></h3><br>
<p></p>
<p>
As we grow the JumpCloud Engineering team, we are hiring an Engineering Manager/Sr. Engineering Manager to lead our SaaS &amp; Asset platform with a blend of AI and Device Management for our development team based out of Turkey.</p>
<p>
You will be responsible to build out features, help drive architecture, define best practices and enable product quality. You are required to guide the engineering teams reporting to you to make things happen and excel. In this process, you will have influence over engineering practices in addition to product strategy and execution. You will be using AI tools to maximise the potential of the team as well as yourself.</p>
<p>
You will have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are seeking a technically enabled leader who is passionate about building great products and high performing teams.</p><p></p><h3 class="jobSectionHeader"><b><br>
What you'll be doing:</b></h3><ul>
<li>As part of the engineering team as a whole here at JumpCloud, you will be responsible for managing and guiding the engineering teams reporting to you.</li>
<li>You will build out features, help drive architecture, define best practices and enable product quality.</li>
<li>You will have influence over our engineering practices in addition to product strategy and execution.</li>
<li>As an active member of the engineering leadership team, you will partner with your peers, product management team, UX team and other teams to build, lead, and inspire a world class engineering organization.</li>
<li>Collaborate with teams based out of multiple geo locations</li>
<li>You will provide technical leadership and oversight of team activities associated with SaaS, Asset, Device Management by leveraging AI to accelerate the development and embedding AI into the product portfolio.</li>
<li>You will be responsible for hiring, on-boarding and mentoring a growing and diverse team of high potential team members.</li>
</ul><h3 class="jobSectionHeader"><b>You have:
</b></h3><ul><li><p>5+ years of experience leading and building software engineering teams developing on top of public clouds, like AWS, GCP, or Azure and over all 12+ years of industry experience</p>
</li>
<li><p>Experience in managing a team of 8 or more members, performance management and building a successful team.</p>
</li>
<li><p>Track record of leading and driving team and/or organizational projects/initiatives to successful, on-time completion and/or delivery</p>
</li>
</ul><ul><li><p>Strong understanding of software engineering principles and techniques</p>
</li>
<li><p>Track record of Software-as-a-Service Ownership, and strong proponent of Reliability Principles</p>
</li>
<li><p>Hands-on experience working with agile teams</p>
</li>
<li><p>Ability to work and communicate effectively with other engineering managers, and both technical and non-technical business stakeholders</p>
</li>
<li><p>Ability to quickly integrate new technologies and industry best practices into your skill sets</p>
</li>
<li><p>Experience managing cross-functional teams including Software and Quality Engineers</p>
</li>
<li><p>Strong track record in finding, hiring, growing, and retaining High Performing Engineers</p>
</li>
<li><p>Proven ability to thrive in a fast-moving, team-oriented, collaborative environment</p>
</li>
<li><p>Track record of continuous improvement through innovation, delivery, process development, quality, etc.</p>
</li>
<li><p>Experience leading geographically diverse engineering teams in today&rsquo;s remote first work environment</p>
</li>
<li><p>Exposure to AI Coding agents like Cursor, Claude or Copilot and AI tools like Gemini, Notebook LLM and effective usage of these for day to day work optimization.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Bonus points if you have experience with:</b></h3><ul>
<li>
<p>Commercial software development in a variety of languages and operating systems technologies (Golang, C++, Python, Java, Kernels, OS libraries, vue.js/react.js/angularetc.)</p>
</li>
<li><p>MacOS and/or Windows development, including working with native libraries and frameworks</p>
</li>
<li><p>Strong technical foundation in software engineering design principles</p>
</li>
</ul><h6 class="jobSectionHeader"><b>#LI-PD1</b></h6><div></div><div><b><br>
Where you&rsquo;ll be working/Location:</b></div>
<div>JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.</div>
<div></div>
<div><b>This role is remote in the country of Turkey / T&uuml;rkiye. You must be located in and authorized to work in Turkey / T&uuml;rkiye to be considered for this role.
</b></div>
<div></div><div><b>Language:
</b></div><div>JumpCloud&reg; has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud&reg;, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.</div>
<div></div>
<div><b>Why JumpCloud?</b></div>
<div>If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud&reg; is an incredible place to share and grow your expertise! You&rsquo;ll work with amazing talent across each department who are passionate about our mission. We&rsquo;re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You&rsquo;ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
</div>
<div></div><div>One of JumpCloud&reg;'s three core values is to &ldquo;Build Connections.&rdquo; To us that means creating &quot; human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.&quot; - Rajat Bhargava, CEO</div>
<div></div>
<div>Please submit your r&eacute;sum&eacute; and brief explanation about yourself and why you would be a good fit for JumpCloud&reg;. Please note JumpCloud&reg; is not accepting third party resumes at this time.
</div>
<div></div><div>JumpCloud&reg; is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>
<div></div>
<div><b>Scam Notice:</b></div>
<div>Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.</div>
<div></div>
<div>All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line &quot;Scam Notice&quot;</div>
<div></div>
<div>#LI-Remote #BI-Remote</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.</p></div>

Software Engineering Manager, Türkiye

<div><div><div><b>All roles at JumpCloud&reg; are Remote unless otherwise specified in the Job Description.</b></div>
<h3 class="jobSectionHeader"><b>About JumpCloud&reg;</b></h3>
<div>JumpCloud&reg; is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.</div>
<div></div>
<h3 class="jobSectionHeader"><b>JumpCloud is Intelligent, Secure IT.</b></h3><div></div><h3 class="jobSectionHeader"><b><br>
Overview</b></h3>
<div><br>
As a Sr. Product Manager for Android MDM at JumpCloud, you will lead the evolution of the Android management platform within a unified &quot;open directory&quot;. Unlike standalone MDM tools, this role focuses on treating the device as a critical extension of a user's identity, ensuring that Android endpoints are seamlessly integrated into JumpCloud&rsquo;s broader identity, access, and security stack.</div>
<div></div>
<h3 class="jobSectionHeader"><b>Job Summary</b></h3>
<div><br>
The Product Manager, Android MDM owns the roadmap for JumpCloud&rsquo;s Android Enterprise Mobility Management (EMM). You will be responsible for bridging the gap between native Android capabilities and JumpCloud&rsquo;s core pillars: Identity, Access, and Device Management. Your goal is to provide IT admins with a single console to manage Android devices alongside Windows, Mac, and Linux systems, all while leveraging JumpCloud&rsquo;s unique conditional access and SSO capabilities.</div>
<div></div>
<div><h3 class="jobSectionHeader"><b>Why This Role is Different at JumpCloud</b></h3>
<p>
At JumpCloud, you aren't just managing a device; you are securing a &quot;gateway to resources&quot;. You will contribute to a platform that displaces legacy systems by offering a single, cloud-native source of truth for an organization's entire IT infrastructure.</p>
</div></div>
<div><div><h3 class="jobSectionHeader"><b>Key Responsibilities &amp; Integration into the JumpCloud Stack</b></h3><div><div><ul>
<li><b>Unified Device Strategy</b>: Define the roadmap for Android management that aligns with JumpCloud&rsquo;s cross-OS vision, ensuring parity and ease of use across all managed endpoints.</li>
<li><b>Identity-Centric Management</b>: Integrate Android device posture into JumpCloud&rsquo;s Conditional Access policies, allowing admins to grant or deny access to resources based on whether an Android device is encrypted or compliant.</li>
<li><b>Zero-Touch &amp; Lifecycle Automation</b>: Own the end-to-end lifecycle for Android devices, from Zero-Touch enrollment to automated offboarding, triggered directly by JumpCloud&rsquo;s Directory Insights and user lifecycle events.</li>
<li><b>Managed Google Play Integration</b>: Lead the development of software management features that allow admins to curate and deploy private and public apps through the Managed Google Play Store.</li>
<li><b>Security &amp; Compliance Enforcement</b>: Design policies for Work Profiles (BYOD) and Fully Managed (COPE) scenarios that enforce JumpCloud&rsquo;s security standards, such as mandatory MFA and full-disk encryption.</li>
<li><b>Cross-Functional Platform Collaboration</b>: Work with the Identity and Directory teams to ensure Android devices are automatically grouped and managed based on user attributes (Attribute-Based Access Control)</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Required Skills &amp; Qualifications</b></h3><div><div><ul>
<li><b>Experience</b>: 5+ years in Product Management, with at least 3 years focused on <b>Unified Endpoint Management (UEM)</b> or MDM.</li>
<li><b>Deep Android Expertise</b>: Technical mastery of the <b>Android Enterprise (EMM)</b> ecosystem, including enrollment methods (QR, Zero-Touch), DPC (Device Policy Controller), and Work Profiles.</li>
<li><b>Platform Thinking</b>: Experience building products that must integrate into a larger platform ecosystem (SaaS, Identity, or Directory Services).</li>
<li><b>Security Mindset</b>: Familiarity with Zero Trust security models and how device health informs access decisions.</li>
<li><b>Analytical &amp; Customer-Driven</b>: Proven ability to use Directory Insights and customer feedback to prioritize features in a fast-paced agile environment.</li>
<li><b>Communication</b>: Strong ability to articulate complex technical concepts to non-technical stakeholders and leadership</li>
</ul></div></div></div></div><div><div>#LI-PD1</div><div></div><div><b><br>
Where you&rsquo;ll be working/Location:</b></div>
<div>JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.</div>
<div></div>
<div><b>This role is remote in the country of Turkey / T&uuml;rkiye. You must be located in and authorized to work in Turkey / T&uuml;rkiye to be considered for this role.
</b></div>
<div></div><div><b>Language:
</b></div><div>JumpCloud&reg; has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud&reg;, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.</div>
<div></div>
<div><b>Why JumpCloud?</b></div>
<div>If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud&reg; is an incredible place to share and grow your expertise! You&rsquo;ll work with amazing talent across each department who are passionate about our mission. We&rsquo;re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You&rsquo;ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
</div>
<div></div><div>One of JumpCloud&reg;'s three core values is to &ldquo;Build Connections.&rdquo; To us that means creating &quot; human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.&quot; - Rajat Bhargava, CEO</div>
<div></div>
<div>Please submit your r&eacute;sum&eacute; and brief explanation about yourself and why you would be a good fit for JumpCloud&reg;. Please note JumpCloud&reg; is not accepting third party resumes at this time.
</div>
<div></div><div>JumpCloud&reg; is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>
<div></div>
<div><b>Scam Notice:</b></div>
<div>Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.</div>
<div></div>
<div>All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line &quot;Scam Notice&quot;</div>
<div></div>
<div>#LI-Remote #BI-Remote</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.</div></div></div>

Senior Product Manager, Android - Türkiye

<div><div><b>All roles at JumpCloud&reg; are Remote unless otherwise specified in the Job Description.</b></div>
<h3 class="jobSectionHeader"><b>About JumpCloud&reg;</b></h3>
<div>JumpCloud&reg; is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.</div>
<div></div>
<h3 class="jobSectionHeader"><b>JumpCloud is Intelligent, Secure IT.</b></h3><div></div><h3 class="jobSectionHeader"><b><br>
About the Role</b></h3>
<p>
 JumpCloud is seeking a Senior Software Engineer to join our newly formed AI Platform team. As a founding member, you&rsquo;ll have a huge say in our technical direction and a chance to mentor others as we grow.</p>
<p>
You will bridge the gap between cutting-edge LLM research and production-grade engineering. Your mission is to design and build the end-to-end architecture for JumpCloud&rsquo;s AI platform&mdash;spanning model orchestration, tool integration, and real-time decision systems..This is a unique opportunity for an experienced and ambitious engineer to move beyond simple integration and build a scalable platform that empowers our entire engineering organization to ship agentic AI solutions solving real-world security and IT problems.</p><p></p><h3 class="jobSectionHeader"><b><br>
In this role, you will:
</b></h3><ul><li><p><b>Lead the Vision:</b> Drive the strategy, planning, and roadmap for our AI platform, identifying key opportunities to integrate AI into every stage of the product development lifecycle.</p>
</li>
<li><p><b>Architect and Build</b>: Design, develop, and maintain a robust and scalable AI platform. This includes creating and managing intelligent agents to automate tasks in areas such as requirements gathering, story creation, development, testing, CI/CD, and observability.</p>
</li>
<li><p><b>End-to-End Ownership</b>: Take full ownership of AI initiatives, from initial ideation and proof-of-concept to deployment, monitoring, and ongoing support.</p>
</li>
<li><p><b>Mentor and Collaborate</b>: Serve as a technical leader and mentor to other engineers, evangelizing AI best practices and collaborating with product managers, designers, and other engineering teams.</p>
</li>
<li><p><b>Drive Operational Excellence</b>: Ensure the AI platform is reliable, observable, and secure. Develop and maintain robust CI/CD pipelines, monitoring systems, and incident response protocols.</p>
</li>
<li><p><b>Customer-Centric Mindset</b>: Work closely with customer support and product teams to address customer escalations and use feedback to improve AI-driven solutions.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>You have:
</b></h3><div><ul><li><p><b>6-8+ years of experience</b> in software engineering, with a significant focus on building and scaling platforms.</p>
</li>
<li><p><b>Deep Expertise in AI</b>: Proven experience in designing, building, and deploying machine learning models and AI-driven systems in a production environment.</p>
</li>
<li><p><b>Platform Engineering</b>: Strong background in platform engineering, including building reusable services, APIs, and infrastructure to support multiple teams.</p>
</li>
<li><p><b>Full-Stack Proficiency</b>: Experience across the entire software development lifecycle, from requirements gathering and design to development, testing, and deployment.</p>
</li>
<li><p><b>Agent-Based Systems</b>: Hands-on experience creating and managing intelligent agents or similar automated systems to perform specific tasks.</p>
</li>
<li><p><b>Cloud and DevOps</b>: Extensive experience with cloud platforms (e.g., AWS, GCP, Azure) and modern DevOps practices, including CI/CD, Infrastructure as Code (IaC), and observability tools.</p>
</li>
<li><p><b>Strong Communication</b>: Excellent communication and collaboration skills, with the ability to influence technical and business strategy.</p>
</li>
<li><p><b>Problem-Solving</b>: A pragmatic and innovative problem-solver who can navigate ambiguity and deliver high-quality solutions.</p>
</li>
</ul></div><h6 class="jobSectionHeader"><b>#LI-MS1</b></h6><div></div><div><b><br>
Where you&rsquo;ll be working/Location:</b></div>
<div>JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.</div>
<div></div>
<div><b>This role is remote in the country of Turkey / T&uuml;rkiye. You must be located in and authorized to work in Turkey / T&uuml;rkiye to be considered for this role.
</b></div>
<div></div><div><b>Language:
</b></div><div>JumpCloud&reg; has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud&reg;, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.</div>
<div></div>
<div><b>Why JumpCloud?</b></div>
<div>If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud&reg; is an incredible place to share and grow your expertise! You&rsquo;ll work with amazing talent across each department who are passionate about our mission. We&rsquo;re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You&rsquo;ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
</div>
<div></div><div>One of JumpCloud&reg;'s three core values is to &ldquo;Build Connections.&rdquo; To us that means creating &quot; human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.&quot; - Rajat Bhargava, CEO</div>
<div></div>
<div>Please submit your r&eacute;sum&eacute; and brief explanation about yourself and why you would be a good fit for JumpCloud&reg;. Please note JumpCloud&reg; is not accepting third party resumes at this time.
</div>
<div></div><div>JumpCloud&reg; is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>
<div></div>
<div><b>Scam Notice:</b></div>
<div>Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.</div>
<div></div>
<div>All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line &quot;Scam Notice&quot;</div>
<div></div>
<div>#LI-Remote #BI-Remote</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.</p></div>

Senior Software Engineer, AI Platform - Türkiye

<div><div><b>All roles at JumpCloud&reg; are Remote unless otherwise specified in the Job Description.</b></div>
<h3 class="jobSectionHeader"><b>About JumpCloud&reg;</b></h3>
<div>JumpCloud&reg; is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.</div>
<div></div>
<h3 class="jobSectionHeader"><b>JumpCloud is Intelligent, Secure IT.</b></h3><div></div><h3 class="jobSectionHeader"><b><br>
About the Role</b></h3>
<p>
As a Software Engineer, AI Platform, you will be a founding member of our new AI Platform team, playing a pivotal role in shaping the future of AI at JumpCloud. This isn&rsquo;t about just plugging in an API and calling it a day&mdash;we&rsquo;re building a core platform that will allow every other team at JumpCloud to build smart, automated tools for our customers.</p>
<p>
You&rsquo;re someone who &quot;gets&quot; how AI works in the real world. You know that LLMs can be unpredictable, and you enjoy the challenge of building the systems (like memory, orchestration, and evaluation loops along with RAG and MCP servers) that make them reliable and scalable. As a member of this team, you&rsquo;ll have a huge say in our technical direction as we grow. If you love the idea of building something from scratch that actually helps IT admins solve messy, real-world problems, you&rsquo;ll fit right in.</p><p></p><h3 class="jobSectionHeader"><b><br>
In this role, you will:
</b></h3><div><ul><li><p>Design, develop, and implement highly scalable and reliable full-stack applications using Go, Python, Node.js, and relevant front-end frameworks.</p>
</li>
<li><p>Work extensively with AWS Cloud Services, including but not limited to EC2, S3, Lambda, DynamoDB, RDS, SQS, and SNS.</p>
</li>
<li><p>Manage and deploy containerized applications using Kubernetes, ensuring high availability and performance.</p>
</li>
<li><p>Collaborate with product managers, UX/UI designers, and other engineers to translate business requirements into technical solutions.</p>
</li>
<li><p>Write clean, maintainable, and well-documented code, adhering to best practices and coding standards.</p>
</li>
<li><p>Participate in code reviews, providing constructive feedback and ensuring code quality.</p>
</li>
<li><p>Troubleshoot and debug production issues, providing timely resolutions.</p>
</li>
<li><p>Contribute to the continuous improvement of our development processes and tools.</p>
</li>
<li><p>Stay up-to-date with emerging technologies and industry trends, evaluating their potential impact on our products.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>You have:
</b></h3><div><ul><li><p><b>4-6 years of experience</b> in software engineering, with a significant focus on building and scaling platforms.</p>
</li>
<li><p><b>Deep Expertise in AI</b>: Proven experience in designing, building, and deploying machine learning models and AI-driven systems in a production environment.</p>
</li>
<li><p><b>Platform Engineering</b>: Strong background in platform engineering, including building reusable services, APIs, and infrastructure to support multiple teams.</p>
</li>
<li><p><b>Full-Stack Proficiency</b>: Experience across the entire software development lifecycle, from requirements gathering and design to development, testing, and deployment.</p>
</li>
<li><p><b>Agent-Based Systems</b>: Hands-on experience creating and managing intelligent agents or similar automated systems to perform specific tasks.</p>
</li>
<li><p><b>Cloud and DevOps</b>: Extensive experience with cloud platforms (e.g., AWS, GCP, Azure) and modern DevOps practices, including CI/CD, Infrastructure as Code (IaC), and observability tools.</p>
</li>
<li><p><b>Strong Communication</b>: Excellent communication and collaboration skills, with the ability to influence technical and business strategy.</p>
</li>
<li><p><b>Problem-Solving</b>: A pragmatic and innovative problem-solver who can navigate ambiguity and deliver high-quality solutions.</p>
</li>
</ul></div><h6 class="jobSectionHeader"><b>#LI-PD1</b></h6><div></div><div><b><br>
Where you&rsquo;ll be working/Location:</b></div>
<div>JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.</div>
<div></div>
<div><b>This role is remote in the country of Turkey / T&uuml;rkiye. You must be located in and authorized to work in Turkey / T&uuml;rkiye to be considered for this role.
</b></div>
<div></div><div><b>Language:
</b></div><div>JumpCloud&reg; has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud&reg;, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.</div>
<div></div>
<div><b>Why JumpCloud?</b></div>
<div>If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud&reg; is an incredible place to share and grow your expertise! You&rsquo;ll work with amazing talent across each department who are passionate about our mission. We&rsquo;re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You&rsquo;ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
</div>
<div></div><div>One of JumpCloud&reg;'s three core values is to &ldquo;Build Connections.&rdquo; To us that means creating &quot; human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.&quot; - Rajat Bhargava, CEO</div>
<div></div>
<div>Please submit your r&eacute;sum&eacute; and brief explanation about yourself and why you would be a good fit for JumpCloud&reg;. Please note JumpCloud&reg; is not accepting third party resumes at this time.
</div>
<div></div><div>JumpCloud&reg; is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>
<div></div>
<div><b>Scam Notice:</b></div>
<div>Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.</div>
<div></div>
<div>All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line &quot;Scam Notice&quot;</div>
<div></div>
<div>#LI-Remote #BI-Remote</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.</p></div>

Software Engineer, AI Platform - Türkiye

Foxelli Group

<p></p><div><p>At Foxelli, we&rsquo;re building more than e-commerce brands - we&rsquo;re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.</p><p>
If you love to learn, experiment, think boldly, make decisions, and build things that matter - you&rsquo;ll feel at home with us.</p><p><b>
THE ROLE</b></p><p>
We&rsquo;re on the hunt for an <b>Inventory Specialist</b> who thinks in numbers, moves fast, keeps operations tight, and has a tech-savvy mindset.</p><p>
This is not a &ldquo;track stock and react&rdquo; role.</p><p>
This is where inventory, cash flow, and operations come together. From forecasting demand to managing suppliers and coordinating shipments, everything sits under your control.</p><p>
You&rsquo;ll turn data into decisions, keep stock aligned with demand, and make sure nothing slows down fulfillment.</p><p>
You&rsquo;ll work across purchasing, logistics, and eCommerce operations - connecting the dots, fixing gaps early, and keeping product flow smooth.</p><p><b>
Strong logic and analytical thinking are a must here. </b>This role runs on data, patterns, and clear decisions. You&rsquo;ll help us implement AI tools, improve workflows, and build systems that keep operations efficient and predictable.<br>
<br>
If you love:</p><ul><li><p>
working with numbers and making them actionable</p></li><li><p>
spotting issues before they turn into problems</p></li><li><p>
keeping systems clean, organized, and predictable</p></li><li><p>
improving workflows instead of working around them</p></li><li><p>
using AI tools beyond drafting emails</p></li></ul><p>
&hellip;and you like having full ownership over how things run behind the scenes, you might be our person
</p><p></p><p><b>WHAT YOU&rsquo;LL BE DOING</b></p><p><b>
Inventory Management</b></p><ul><li><p>
Monitor and maintain inventory levels across multiple sales channels</p></li><li><p>
Keep stock aligned with demand and fulfillment needs</p></li></ul><p><b>
AI Operations</b></p><ul><li><p>
Use AI tools to support forecasting, reporting, and data analysis</p></li><li><p>
Identify areas where AI improves speed, accuracy, or decision-making</p></li><li><p>
Work beyond basic tools like ChatGPT, exploring ways to integrate AI into daily operations</p></li></ul><p><b>
Forecasting &amp; Purchasing</b></p><ul><li><p>
Forecast demand based on sales trends and upcoming promotions</p></li><li><p>
Generate and manage purchase orders to keep inventory flowing</p></li></ul><p><b>
Logistics &amp; Coordination</b></p><ul><li><p>
Track inbound shipments and ensure deliveries arrive on time</p></li><li><p>
Stay in constant communication with suppliers and fulfillment partners</p></li></ul><p><b>
Cost &amp; Supplier Management</b></p><ul><li><p>
Analyze product costs, inventory turnover, and purchasing trends</p></li><li><p>
Negotiate pricing and terms with suppliers to improve margins</p></li></ul><p><b>
Data &amp; Optimization</b></p><ul><li><p>
Turn inventory and purchasing data into clear insights</p></li><li><p>
Spot inefficiencies and fix them before they become problems</p></li></ul><p><b>
Cross-Team Collaboration</b></p><ul><li><p>
Coordinate sourcing, sampling, and quality checks with internal teams</p></li><li><p>
Support influencer and creator shipments through strong coordination</p></li></ul><p><b>
Reporting</b></p><ul><li><p>
Prepare inventory and procurement reports that support decisions</p></li><li><p>
Keep data structured, clean, and easy to use</p></li></ul><p><b><br>
WHAT YOU BRING</b></p><p>
You&rsquo;re probably someone who:</p><ul><li><p>
Has at least 1 year of experience in inventory, logistics, or a similar role</p></li><li><p>
Thinks logically and uses data to guide decisions</p></li><li><p>
Is comfortable working with spreadsheets, data files, and operational tools</p></li><li><p>
Understands fulfillment, shipment tracking, and documentation</p></li><li><p>
Has experience forecasting demand and managing purchase orders</p></li><li><p>
Communicates clearly with suppliers, warehouses, and internal teams</p></li><li><p>
Stays organized while handling multiple moving parts</p></li><li><p>
Spots problems early and fixes them fast</p></li><li><p>
Has a strong interest in AI and uses tools beyond basic prompts</p></li><li><p>
Looks for ways to automate, improve, and speed up workflows</p></li></ul><p>
Analytical thinking matters a lot here. You should be able to break things down, spot trends, and improve how the system runs step by step.
</p><p></p><p><b>THE RECRUITMENT PROCESS</b></p><ul><li><p>
Apply - A simple form that helps us know who&rsquo;s stepping into our world.</p></li><li><p>
Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space</p></li><li><p>
Test Task - to give you a feel of the real challenges we face and to help us see your magic in action</p></li><li><p>
Interview - A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together</p></li></ul><p></p><p><b>
FIXED SERVICE FEE</b></p><p>
&euro;1000- &euro;1600 after taxes (depending on your<b> </b>skills, competencies, and experience).</p><p></p><p><b>
PERKS &amp; BENEFITS</b></p><ul><li><p>
Complimentary gym memberships and company-sponsored outdoor adventures for <b>your strength</b> and to keep your physical well-being in check.</p></li><li><p>
A personal development budget is at your disposal for <b>your</b> <b>personal and professional growth</b> to ensure you keep growing continuously.</p></li><li><p>
Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure <b>you&rsquo;re well-rested</b>.</p></li><li><p>
A budget for your home office setup so <b>you&rsquo;re comfortable</b> working how you like and where you like.</p></li><li><p>
Strong company <b>culture</b> <b>and</b> a <b>network </b>of unique individuals<b> that celebrate you</b>.</p></li><li><p>
Full flexibility with your schedule in a fully remote setting for <b>your control</b> of a working day, powered by Hubstaff for transparency and fairness.</p></li></ul><p></p><p><b>
ELIGIBILITY &amp; LOCATION REQUIREMENTS</b></p><p></p><p>
This role is 100% remote
</p><p></p><p>At Foxelli Group, we primarily operate in the Eastern European Time Zone (EET), which is <b>UTC+2</b> and <b>UTC+3</b>. We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.</p><ul><li><p><b>
For full-time roles</b>, we expect hires to be available during <b>at least 5 hours of typical working hours in the EET time zone</b> to ensure effective collaboration and communication.</p></li></ul><p><b>
Ready to lead Foxelli&rsquo;s growth journey? Apply now!</b></p></div><p></p>

Inventory Specialist | DTC E-commerce | 100% Remote EU

<p></p><div><p><b>Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us.</b></p><p>
At Foxelli, we&rsquo;re building more than e-commerce brands &mdash; we&rsquo;re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.</p><p>
If you love to learn, experiment, think boldly, make decisions, and build things that matter &mdash; you&rsquo;ll feel at home with us.</p><p></p><p><b>
WHY JOIN FOXELLI?</b></p><p>
Foxelli is a place for people who think deeply, learn quickly, automate repetitive work, enjoy spending time together, and build things that matter. We work hard, joke often, and don&rsquo;t take ourselves too seriously.</p><p>
If you&rsquo;re excited about AI, eager to learn, and want to create work that genuinely means something with people who care, you&rsquo;ll feel right at home with us &mdash; no matter where you are in your career.</p><p></p><p><b>
THE ROLE</b></p><p>
This is not your standard support role. At Foxelli, we expect our support team to connect, listen, solve, and sell with empathy.</p><p>
As a Customer Support &amp; Sales Agent, you&rsquo;ll be the first human contact for our customers, delivering friendly, helpful service via phone, chat, social media communication, and email. You&rsquo;ll also conduct phone interviews, offer product recommendations, and drive upsells that genuinely benefit the customer.</p><p><br>
This is a <b>full-time role</b> with possible schedules:</p><p><br>
<b>6:00 PM &ndash; 2:00 AM</b>; <b>4:00 PM - 12:00 AM (UTC+3)</b> including a 1-hour break (9-hour total availability per day); <b>May include weekends.</b></p><p></p><p><b>
RESPONSIBILITIES</b></p><ul><li><p>
Deliver friendly and solution-oriented support via phone, chat, and email</p></li><li><p>
Conduct structured phone interviews with potential customers to assess needs and recommend products</p></li><li><p>
Drive upsells by identifying value-aligned opportunities &ndash; no pushy tactics here</p></li><li><p>
Resolve customer issues with calmness, care, and follow-through</p></li><li><p>
Record feedback and flag trends to help the team improve our services</p></li><li><p>
Maintain a professional tone that reflects our brand values across all communication channels</p></li><li><p>
Collaborate cross-functionally to ensure a smooth customer journey from start to finish</p></li></ul><p></p><p><b>
SKILLS &amp; EXPERIENCE</b></p><ul><li><p>
Fluent or near-native spoken English &ndash; clear and professional communication is a must</p></li><li><p>
Proven experience in phone-based customer support and upselling</p></li><li><p>
Strong emotional intelligence, active listening skills, and the ability to build trust over the phone</p></li><li><p>
Comfortable working independently and managing a consistent daily workload</p></li><li><p>
Reliable computer and high-speed internet connection</p></li><li><p>
Previous remote work experience is a plus</p></li></ul><p></p><p><b>
THE RECRUITMENT PROCESS</b></p><ul><li><p>
Apply &mdash; A simple form that helps us know who&rsquo;s stepping into our world.</p></li><li><p>
DiSC Assessment + Ribbon AI Interview &mdash; DiSC shows how you work with people. Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space</p></li><li><p>
Text Task &mdash; A small real-work challenge so we can see how you approach problems in action.</p></li><li><p>
Interview &mdash; A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together</p></li></ul><p></p><p><b>
FIXED SERVICE FEE</b></p><p><b>
Up to &euro;800</b> after taxes, depending on your<b> </b>skills, competencies, and experience.</p><p>
Please note that this role is based on a freelance agreement.</p><p></p><p><b>
PERKS &amp; BENEFITS</b></p><ul><li><p>
Full flexibility with your schedule in a fully remote setting, while Hubstaff ensures transparency and fairness.</p></li><li><p>
Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.</p></li><li><p>
A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.</p></li><li><p>
Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you&rsquo;re well-rested.</p></li><li><p>
A budget for your home office setup so you&rsquo;re comfortable working how you like and where you like.</p></li><li><p>
Strong company culture and a network of unique individuals that celebrate you.</p></li></ul><p></p><p><b>
ELIGIBILITY &amp; LOCATION REQUIREMENTS</b></p><p>
This role is 100% remote.</p><ul><li><p>
Our tribe works primarily in the Eastern European Time Zone (EET &mdash; UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.</p></li><li><p>
For full-time roles, we ask that you&rsquo;re available for at least 5 hours during typical EET working hours &mdash; it keeps collaboration smooth and communication easy.<br>
(This doesn&rsquo;t apply to part-time roles.)</p></li></ul><p></p><p>
Currently, <b>we are hiring in</b> Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.</p></div><p></p>

Customer Support & Sales Agent (extreme client care)| E-commerce | Remote

Explore 54+ Ai product manager b2b saas martech remote in Ankara this May. Find roles across top companies and apply now to boost your career.