ai product manager

EchoStar

<div>Company Summary:
<div>
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.<br>
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Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.</div>
Department Summary:
<div>
Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.</div>
Job Duties and Responsibilities:
<div><b>
Candidates must be willing to participate in at least one in-person interview.</b></div><div></div><div><br>
The role addresses the challenge of optimizing automated voice interactions to improve customer experience and operational efficiency. Driving the evolution of Conversational AI technologies for IVR/IVA platforms requires balancing technical complexity with user-centric design. Success involves transforming traditional voice systems into intelligent, context-aware agents that deliver measurable business value and high containment rates.</div><h3 class="jobSectionHeader"><b>
What Success Looks Like (Objectives)</b></h3><ul><li>
Own the end-to-end product vision and roadmap for voice-automated platforms to achieve high-impact business objectives and departmental OKRs</li><li>
Design and configure generative AI voice agents utilizing advanced prompt engineering and natural language generation for seamless, context-aware dialogue flows</li><li>
Collaborate with cross-functional partners to translate complex business policies into precise rules governing IVA behavior and responses.</li><li>
Develop and implement robust quality management processes for voice AI agents</li><li>
Define and track key performance indicators (KPIs) such as word error rate (WER), containment, customer satisfaction (CSAT), and resolution efficiency</li></ul>
Skills, Experience and Requirements:
<h3 class="jobSectionHeader"><b>Core Skills and Competencies (What you&rsquo;ll bring)</b></h3><ul><li><div>
AI Literacy and Innovation, specifically regarding the application of Generative AI, NLP, and NLU in voice-first environments</div></li><li><div>
Deep professional expertise in VUI design and persona management to create sophisticated, conversational customer journeys</div></li><li><div>
Critical experience in architecting CCaaS-integrated solutions that drive improvements in First Contact Resolution and omnichannel continuity</div></li><li><div>
Advanced analytical capabilities in querying and interpreting complex datasets to inform strategic product decisions</div></li><li><div>
Strong collaborative leadership and communication skills to bridge technical voice concepts with non-technical business requirements</div></li></ul><h3 class="jobSectionHeader"><b>
Additional Qualifications</b></h3><ul><li><div>
Experience with A/B testing and specialized QA methodologies for AI and voice systems</div></li><li><div>
Deep understanding of speech recognition (ASR), speech-to-speech (S2ST), and text-to-speech (TTS) technologies</div></li><li><div>
Mastery of user experience (UX) principles specifically for voice-only or voice-first conversational interfaces</div></li></ul><h3 class="jobSectionHeader"><b>
Minimum Requirements</b></h3><ul><li><b>
Minimum Education/Experience:</b> Bachelor&rsquo;s Degree in Business, Computer Science, or a related field; OR proven track record of driving ROI-focused product initiatives and a minimum of two years&rsquo; experience within the EchoStar ecosystem.</li><li><b>
Required Technical Skills:</b></li><li><ul><li>
Prompt engineering and persona management for virtual assistants.</li><li>
Natural Language Processing (NLP) and Natural Language Understanding (NLU) configuration</li><li>
Data retrieval and interpretation using Snowflake, SQL, or Athena</li></ul></li></ul><div></div><div><br>
Visa sponsorship not available for this role</div>
Benefits:
<div>
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.</div><div></div><div><br>
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.</div><div></div><div><br>
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.</div><div></div><div><br>
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.</div><div></div><div><br>
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.<br>
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EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.<br>
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Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)</div>
Salary Range: USD $72350.00 - $103400.00 / Year</div>

Product Manager II - Intelligent Virtual Assistant

T-Mobile

<div><p>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!</p><p></p>
** This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in the greater Seattle, Washington area.**<br>
<br>
Job Overview<br>
TThis role leads technical products for T-Mobile's Physical &amp; Edge AI business, being responsible for the product lifecycle from vision and strategy through technical delivery and stakeholder collaboration. Within a vertically integrated team that commercializes Physical &amp; Edge AI offerings, it defines use cases and reference solutions for physical-world AI (including intelligent IoT, sensors, and computer vision for physical spaces) and turns them into prioritized platform features. The role balances customer insight, technical feasibility, and business goals, and partners closely with architecture, hardware/sensor OEMs, ISVs, and go-to-market. Success is measured by product performance, adoption, and revenue contribution, and by the ability to drive growth through innovative, deployable solutions from T-Mobile's network edge.<p></p><p><b>
Job Responsibilities:</b></p><ul><li>
Lead the end-to-end product lifecycle by defining vision, strategy, and roadmap for Physical &amp; Edge AI use cases and reference solutions, aligned with business and technical goals</li><li>
Conduct market and customer research and run technical discovery with hardware/OEM and ISV partners to identify opportunities and inform product decisions</li><li>
Translate product strategy into detailed features and user stories, handling the product backlog to support Agile development teams</li><li>
Partner with Solutions Architects to validate the architecture, performance, and security of edge deployments end-to-end</li><li>
Collaborate with cross-functional teams and stakeholders to coordinate release schedules and ensure timely product delivery</li><li>
Monitor product performance and quality in production (e.g., deployment time, edge latency/accuracy, adoption, revenue), addressing defects and driving continuous improvement</li><li>
Also responsible for other duties/projects as assigned by business management as needed</li></ul><p></p><p><b>
Education and Work Experience:</b></p><ul><li>
Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)</li><li>
Acceptable areas of study include Computer Science, Engineering, IT, or equivalent experience (Required)</li><li>
3+ years experience in a hands-on technical role writing production code, solution engineering, or technical architecture in a large-scale company/application/product environment (Required)</li><li>
5+ years of relevant product management experience in an Agile software product development environment (Required)</li></ul><p></p><p><b>
Knowledge, Skills and Abilities (Required):</b></p><ul><li>
Agile SDLC</li><li>
Analytical Thinking</li><li>
Backlog Management</li><li>
Customer-Focused</li><li>
Product Management</li><li>
Product Requirements</li><li>
Product Specifications</li><li>
Solution Architecture Design</li><li>
Stakeholder Management</li><li>
Technical Design Documentation</li></ul><p></p><p><b>
Preferred / Differentiating (Physical &amp; Edge AI context):</b></p><ul><li>
Edge, IoT, or computer-vision products</li><li>
Edge inference and sensor/camera protocols (e.g., MQTT, ONVIF, RTSP)</li><li>
Physical-space verticals: retail, manufacturing, logistics, public sector, or healthcare</li></ul><p></p><p><b>
Licenses and Certifications:</b></p><ul><li>
Certified Scrum Master (CSM) or Scrum Product Owner (CSPO) (Preferred)</li><li>
Agile Certified Practitioner (PMI-ACP) (Preferred)</li></ul><p></p><p>
#LI-Corporate</p><p></p><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul><br>
<b>
Travel</b>:<br>
Travel Required (Yes/No): No<br>
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<b>DOT Regulated</b>:<br>
DOT Regulated Position (Yes/No): No<br>
Safety Sensitive Position (Yes/No): No<br>
<p></p>
Base Pay Range: $103,400 - $186,400<p></p>
Corporate Bonus Target: 15%<p></p><p>
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.</p><p></p>
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.<p></p><p>
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out <i>www.t-mobilebenefits.com</i><i>.</i></p><p></p><p>
Never stop growing!<br>
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable!<br>
<br>
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.<br>
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Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</p></div>

Product Manager, Technical

Allstate Insurance

<div><p>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.</p><p></p><p><b>
Job Description</b></p>
The Digital Product Manager is responsible for contributing to the definition, delivery, and ongoing evolution of innovative, AI‑enabled products within Allstate&rsquo;s growing product portfolio. This role supports early‑stage product exploration and experimentation, helping translate emerging technologies&mdash;such as generative/agentic AI and advanced analytics&mdash;into meaningful customer and enterprise value.<br>
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The Digital product Manager assists with establishing product vision, driving product discovery, shaping learning‑oriented roadmaps, and managing backlogs in areas where problem statements and solutions may be rapidly evolving. Successful Product Managers in this role are adept at identifying assumptions, designing experiments, and validating ideas through iterative discovery techniques.<br>
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This role works closely with cross‑functional stakeholders and partners to ensure strong alignment, clear communication, and effective execution, while contributing to go‑to‑market and enablement strategies as AI‑driven concepts mature into scalable products.<p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>Authors, tests, and accepts stories, including those supporting early‑stage AI prototypes, experiments, and iterative proofs of concept.</li><li>Define and manage success metrics to evaluate product outcomes and learning objectives, using insights from experiments and pilots to inform broader product strategy</li><li>Contribute towards creation and evolution of product strategy for one or more products and experimental initiatives in our growing digital product portfolio, with a focus on emerging AI capabilities</li><li>Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product direction, investment decisions, and prioritization.</li><li>Decompose complex, ambiguous problem spaces into manageable hypotheses and work items by creating, refining, and prioritizing a product backlog for the Product Team</li><li>Ensure timely stakeholder feedback across iterative development and experimentation cycles.</li><li>Represent the voice of the customer by engaging with current and potential users to understand needs, behaviors, and opportunities&mdash;particularly as new AI‑driven experiences are explored.</li><li>Lead and participate in discovery and test‑and‑learn activities, rapidly validating assumptions, evaluating AI‑enabled solutions, and adjusting product direction based on findings.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li>3 or more years of experience (Preferred)</li><li>1 or more years of experience leading an AI-driven product (Preferred)</li></ul><h3 class="jobSectionHeader"><b><br>
Supervisory Responsibilities</b></h3><ul><li>This job does not have supervisory duties.</li></ul><p></p><p><b>
Skills</b></p>
Artificial Intelligence (AI), Business Case Analyses, Business Strategies, Digital Products, Product Management, Product Roadmapping, Product Strategies, Product Vision, Systems Thinking, Waterfall Model<p></p><p><b>
Compensation</b></p>
Compensation offered for this role is 110,000.00 - 181,025.00 annually and is based on experience and qualifications.<p></p><p>
The candidate(s) offered this position will be required to submit to a background investigation.</p><p></p><p><b><br>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Allstate generally does not sponsor individuals for employment-based visas for this position.</p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p><p></p><p><br>
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.</p><p></p><p><br>
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.</p></div>

Digital Product Manager

NGXP Technologies Qatar W.L.L.

<p><b>Job Summary:</b><br/>NGXP Technologies Qatar W.L.L. is seeking a Senior AI Solutions Manager to lead the design, development, and deployment of artificial intelligence and machine learning solutions across enterprise and client-facing platforms. This role is responsible for driving AI strategy, overseeing model development, managing AI product delivery, and ensuring scalable, ethical, and production-ready AI systems. If you are an experienced AI and data science leader, this is a key opportunity in Qatar&rsquo;s advanced technology and AI innovation sector.</p><p><b>What you'll do:</b></p><ul><li>Lead end-to-end AI solution development from concept to production deployment</li><li>Design and implement machine learning, deep learning, and predictive analytics models</li><li>Oversee AI product lifecycle including data collection, training, evaluation, and optimization</li><li>Collaborate with software engineers, data scientists, and product teams</li><li>Define AI architecture, frameworks, and deployment strategies</li><li>Ensure scalability, performance, and reliability of AI-driven systems</li><li>Manage AI project timelines, budgets, and delivery milestones</li><li>Integrate AI solutions into enterprise platforms, APIs, and cloud systems</li><li>Evaluate emerging AI technologies and recommend innovation strategies</li><li>Ensure ethical AI practices, data governance, and compliance standards</li></ul><p><b>Requirements:</b></p><ul><li>Experience in AI, machine learning, or data science leadership roles</li><li>Strong knowledge of Python, TensorFlow, PyTorch, or similar AI frameworks</li><li>Experience deploying AI models in production environments</li><li>Strong understanding of data engineering, cloud platforms, and APIs</li><li>Experience with NLP, computer vision, or predictive analytics is an advantage</li><li>Strong analytical, problem-solving, and mathematical skills</li><li>Ability to lead technical teams and manage complex AI projects</li><li>Excellent communication and stakeholder management skills</li></ul><p><b>Why work with us:</b></p><ul><li>Join a leading AI and technology innovation company in Doha</li><li>Opportunity to build next-generation AI-powered solutions and platforms</li><li>Exposure to cutting-edge machine learning and enterprise AI systems</li><li>Strong focus on innovation, scalability, and advanced technology development</li><li>Career growth into Head of AI, Chief Data Officer, or CTO-track roles</li></ul><p>Pay: QAR22,000.00 - QAR40,000.00 per month</p><p>Work Location: In person</p>

Senior AI Solutions Manager

Plaid

<div><div><h2 class="jobSectionHeader"><b>Location</b></h2>
<p>San Francisco HQ</p>
</div><div><h2 class="jobSectionHeader"><b>Address</b></h2>
<p>1098 Harrison Street, San Francisco, California, 94103</p>
</div><div><h2 class="jobSectionHeader"><b>Employment Type</b></h2>
<p>Full time</p>
</div><div><h2 class="jobSectionHeader"><b>Location Type</b></h2>
<p>Hybrid</p>
</div><div><h2 class="jobSectionHeader"><b>Department</b></h2>
<p>All DepartmentsEPD in S&amp;M</p>
</div><div><h2 class="jobSectionHeader"><b>Compensation</b></h2>
<ul><li>Zone 1The target base salary for this position ranges from $216,000/year to $367,200/year in Zone 1. The target base salary will vary based on the job's location. Our geographic zones are as follows: Zone 1 - San Francisco / New York City / Seattle. The base salary range listed for this full-time position excludes commission (if applicable), equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training. $216K &ndash; $367.2K</li>
</ul><div><p>Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.</p></div></div></div>
<br><div><div><p>We believe that the way people interact with their finances will drastically improve in the next few years. We&rsquo;re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid&rsquo;s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.</p>
<p>AI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices.</p>
<p></p><p>We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape.</p><br>
<p></p><br>
<p><b>Plaid in the FinTech AI Ecosystem</b></p>
<p>Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem.</p>
<p></p><p>We believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.</p>
<p></p><p>The most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build.</p><br>
<p></p><br>
<p><b>Plaid&rsquo;s AI-powered Experiences for Customers</b></p>
<p>The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience.</p>
<p></p><p>Our early experiments in building AI agents for customer experience are paying off with huge business value. For example, our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds, which would otherwise have required humans hours to work on.</p>
<p></p><p>This is just the beginning and there is so much more we could do.</p><br>
<p></p><br>
<p><b>The AI Applications Team</b></p>
<p>You will have the opportunity to lead this newly formed team that is dedicated to rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid&rsquo;s transformation into an AI-first company.</p>
<p></p><p><b>Responsibilities</b></p>
<ul><li><p>You will lead a team of 4 engineers, ranging from junior to staff, developing them through clear goal setting, coaching, and feedback</p>
</li><li><p>You will define and drive the long-term strategy and manage execution on the team, in close partnership with technical and product leaders across Plaid</p>
</li><li><p>Have a front row seat to all the latest industry developments. Over time, with the skills and experience you develop and hone on this team, you can become an influential voice in defining where AI &lt;&gt; Fintech will be heading longer term.</p>
</li></ul><p></p><p>You will work with your team to:</p>
<ul><li><p>Lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include:</p>
<ul><li><p>Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond</p>
</li><li><p>Redefine how Plaid&rsquo;s consumer link experience embed into conversational interfaces in the most seamless way</p>
</li><li><p>Architect the trust layer for the future of agentic commerce that will become the industry standard</p>
</li></ul></li><li><p>Scale and extend our existing successful bets on AI-powered customer experience; examples include:</p>
<ul><li><p>Make the next step-function improvement in our homegrown customer support agent - land our multi-turn and multi-agent system that powers a truly delightful experience for our customers; define how to scalably run offline evaluation for complex multi-turn open-ended tasks; research and prototype how Human-In-The-Loop Reinforcement Learning (RLHF) can power an insights flywheel; pioneer the architecture for customer-specific long-term memory, etc.</p>
</li><li><p>Extend our agentic system to support other critical parts of the customer journey, starting with areas with the highest ROI - top-of-funnel product recommendation, customer onboarding and risk diligence, customer activation and assistance for faster productionization, as well as upselling and cross-selling of Plaid products.</p>
</li></ul></li></ul><p></p><p><b>Qualifications</b></p>
<p><b>Must-haves:</b></p>
<ul><li><p>8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.</p>
</li><li><p>1+ years of engineering management experience</p>
</li><li><p>Hands-on experience working with LLMs to build products and shipping them to product with iterating with real user feedback - including but not limited to:</p>
<ul><li><p>Prompt engineering</p>
</li><li><p>Fine-tuning</p>
</li><li><p>Retrieval augmented generation (RAG)</p>
</li><li><p>Semantic search - vector database and embedding models</p>
</li><li><p>Agent orchestration framework</p>
</li><li><p>Evaluation and monitoring framework of open-ended tasks</p>
</li><li><p>Streaming and SSE</p>
</li><li><p>Common UX and design patterns for GenAI-powered products</p>
</li></ul></li><li><p>Ability to deeply understand customer and user needs through user research and rapid experimentation - be your own technical PM</p>
</li><li><p>Track record of building and growing high performing engineering teams (either as an engineer or a manager).</p>
</li><li><p>Ability to balance divergent thinking (exploring possibilities) with convergent thinking (evaluating feasibility), which is critical for driving 0 -&gt;1 projects</p>
</li><li><p>Extremely curious and passionate about working in GenAI applications space</p>
</li></ul><p><b>Nice to have</b>:</p>
<ul><li><p>Experience training and/or serving ML models in production, or fine-tuning LLMs for domain-specific use cases</p>
</li><li><p>Comfortable operating in privacy/PII-sensitive environments and applying compliance mitigations</p>
</li></ul><p>Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!</p>
<p>Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.</p><br>
<p></p>
<p>Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.</p></div></div><p></p>

Engineering Manager, AI Applications

Humana

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community</b><br>
</h1>
The Lead Product Manager drives enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and Pharmacy. This role partners across teams to uncover workflow inefficiencies and design human-centered, AI-enabled solutions that improve experience, efficiency, and clinical/operational outcomes. Through data analysis and process mapping, you will define leading indicators to measure success and guide continuous improvement. You will promote scalable, reusable automation capabilities and responsible automation adoption within a regulated healthcare environment. You will report to the Director, Product Management.<p></p><p>
You will focus on working directly with CenterWell segments to uncover, shape, and advance automation opportunities that deliver measurable value. You will apply data analysis, journey mapping, and process mapping to identify friction points, measure opportunity size, and define clear leading indicators of success. You will guide development of automation use cases from concept through validation, partnering with product, engineering, clinical, compliance, and operational teams. You will ensure solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities using performance insights and priorities.</p><h1 class="jobSectionHeader"><b><br>
Use your skills to make an impact
</b><br>
</h1><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3><ul><li><b>
Experience:</b> 5+ years in experience strategy, service design, process improvement, or automation-focused roles, with experience developing opportunities.</li><li><b>
Process &amp; Analytical Expertise:</b> Experience in process mapping (e.g., journey maps, swimlanes, value stream mapping) and using data to identify inefficiencies, measure opportunities, and define leading indicators.</li><li><b>
Automation &amp; AI Exposure:</b> Working knowledge of automation technologies (e.g., RPA, workflow orchestration, agentic automation) and familiarity with AI/ML or generative AI applications in enterprise settings.</li><li><b>
Healthcare Knowledge:</b> Understanding of healthcare workflows and ecosystems, including clinical and operational processes across Home Health, Primary Care, or Pharmacy.</li><li><b>
Cross-Functional Collaboration:</b> Ability to partner with product, engineering, clinical, compliance, and operations teams to shape and advance solutions.</li><li><b>
Human-Centered Design Mindset:</b> Ability to translate user needs and challenges into scalable, experience-driven solutions.</li><li><b>
Communication &amp; Influence: </b>Experience communicating product updates, milestones, and progress to internal and external partners, with the ability to align diverse teams around opportunities and outcomes.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Additional Information:</b></h3><ul><li>
Preference given to candidates in these locations, with expected <b>in-office work</b> as needed:<ul><li>
Boston, MA</li><li>
Dallas/Fort Worth, TX</li><li>
Fort Lauderdale/Miami/Orlando/Tampa, FL</li><li>
Louisville, KY</li><li>
Nashville, TN</li><li>
New York, NY</li><li>
Washington, DC</li></ul></li><li>
Approximately 15% travel.</li></ul><p>
#LI-CM1</p><p></p>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
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$126,300 - $173,700 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p>
Application Deadline: 08-11-2026<h1 class="jobSectionHeader"><br>
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About us</b><br>
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.<p></p><p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Lead Product Manager, Automation

AIO App Inc

<div><p><b>About the Role:</b></p>
<p>As a Senior Product Specialist, you will be responsible for driving the product lifecycle from ideation to execution and scaling. You will work cross-functionally with engineering, design, sales, and marketing teams to build and deliver products that cater to B2B customers, including staff, business owners, and employees.</p><br>
<p><br>
<b>What will be your responsibilities?</b></p>
<ul><li><p>Own the full product lifecycle from 0 to 1 and scaling from 1 to 100.</p>
</li><li><p>Collaborate cross-functionally with design, engineering, sales, and marketing teams.</p>
</li><li><p>Build intuitive B2B software and hardware products for staff, employees, and business owners.</p>
</li><li><p>Define product strategy using user feedback, research, and data-driven insights.</p>
</li><li><p>Drive the development of AI-powered features by working closely with AI and ML engineers.</p>
</li><li><p>Translate AI capabilities (like LLMs or predictive models) into seamless user experiences and real business value.</p><br>
</li></ul><p><b>What are we looking for, and what does it require to be the right fit for this role?</b></p>
<ul><li><p>3&ndash;4 years in product management, ideally in fast-growth startups.</p>
</li><li><p>Proven track record of leading successful B2B product initiatives.</p>
</li><li><p>Strategic thinker with strong mentorship and leadership skills.</p>
</li><li><p>Deep experience with market research, roadmap planning &amp; analytics.</p>
</li><li><p>Strong understanding of AI/ML concepts and ability to work with technical AI teams.</p>
</li><li><p>Bonus: Familiarity with LLMs, prompt engineering, or building AI-assisted user flows.</p><br>
</li></ul><p><b><i>Preferred Qualifications:</i></b></p>
<ul><li><p>Proficient in agile methodologies and iterative product development.</p>
</li><li><p>Educational background in technology, engineering, or business-related fields.</p>
</li><li><p>Prior experience in leading cross-functional teams in a high-growth or scaling startup environment.</p><br>
</li></ul><p></p><p><b>Why Join AIO?</b></p>
<p>Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their business. Our platform combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.</p>
<p>We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all their needs, from front-of-the-house operations like ordering, payment, marketing, and rewards, to back-of-the-house management like inventory, staff, and financials.</p>
<p>We are laser focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world class, up-and-coming Silicon Valley funded startup.</p></div><p></p>

Senior Product Specialist - AI

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