air cargo ground operations supervisor

Alliance Ground International

<p><i>Must have prior cargo aviation or airline ground handling experience</i><br/></p><p>Lead air cargo operations at a busy airport location, overseeing flight handling, load planning, and warehouse coordination. This role is ideal for someone with hands-on aviation cargo experience who thrives in a fast-paced, safety-critical environment.<br/></p><p>Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br/></p><p><b>Job Responsibilities:</b><br/></p><ul><li>Establish, implement and maintain all departmental policies and procedures, to ensure all Company cargo or ground operations are safe, efficient, and in compliance with all applicable Company and governmental regulations.</li><li>Responsible for the work accomplished in the carriage of cargo process, flight/load manifest/weight &amp; balance control process and has the authority to direct persons to accomplish that work. Provide for the oversight and provisioning of ground handling services related to cargo operations.</li><li>Coordinate with Company personnel, customers, third party service providers and applicable government agencies to ensure contract/regulatory compliance and customer satisfaction in all aspects of the Company's cargo operations.</li><li>Conduct periodic audits on all Company cargo operations.</li><li>Produce, revise, and distribute all departmental training aids, directives, reports, forms, memos, etc. and is responsible for all departmental manuals.</li><li>Ensure that all personnel involved in Company cargo operations and/or ground handling of Company aircraft are properly trained.</li><li>Evaluate training and performance records of employees to determine and formulate training designed to increase employee efficiency, safety, plus ensure compliance with all Company and governmental regulations.</li><li>Maintain the Hazardous Materials Training Program for all applicable employees.</li><li>Develop and implement policies and procedures for the safe and efficient handling of ULDs.</li><li>Lead by example to deliver consistently great service to our customers</li><li>Ensure compliance with all Company safety and security procedures to meet/exceed regulatory standards</li><li>Maintain, monitor and report on agreed key performance indicators (KPI's)</li><li>Conduct full investigations on irregularities, accidents or complaints as per our standard reporting requirements</li><li>Drive consistency and standards by ensuring clear communications at all levels on operational policies and procedures.</li><li>Ensure all agreed training is completed and documented</li><li>Build and maintain relationships with stakeholders, internal and external</li><li>Resolve issues/conflicts in a timely manner</li><li>Ensure efficient operation of inbound and outbound flights</li><li>Conducts oneself in such a way as to promote and drive integrity, fairness, personal attitude and respect for others.</li><li>Able to meet the Station's attendance policy.</li></ul><p><b>Supervisory Responsibilities:</b><br/></p><p>Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints and resolving issues.<br/></p><p><b>Safety, Security and Compliance</b>:<br/></p><p>All AGI Team members have a responsibility and duty while at work to:<br/></p><ul><li>Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>Fully understand AGI Health &amp; Safety and Security policies.</li><li>Attend training courses as may be required by AGI.</li></ul><p><b>Qualifications:</b><br/></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effective people management and planning /organizational skills, customer focused and analytical with good judgment, able to work under pressure and a team player<br/></p><p><b>Knowledge, Skill and Abilities:</b><br/></p><ul><li>Warehouse management experience preferred</li><li>Ability to deal with conflict and resolve issues</li><li>Intermediate computer skills with working knowledge of Microsoft Office programs.</li><li>Excellent English verbal and written communication skills.</li><li>Must be able to handle stress in a fast-paced environment and ensure deadlines are met.</li><li>Ability to concentrate on detail.</li><li>Ability to lift 50-70 lbs.</li><li>Adhere to safety practices and programs.</li><li>Ability to multitask.</li><li>Good communication skills</li></ul><p><b>Education and Experience:</b><br/></p><ul><li>Associates degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.</li><li>Valid US driver&rsquo;s license.</li><li>Successful completion of the required airport badging process and pre-employment drug screen is required.</li><li>If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li></ul><p><b>Schedule of Hours:</b><br/></p><p>As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, etc., Strict adherence to company attendance policies are expected and enforced.<br/></p><p>AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.<br/></p><p>The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!<br/></p><p>$75,000 annual salary<br/></p><p>Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.<br/></p><p>Job Type: Full-time<br/></p><p>Benefits:<br/></p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person<br/></p>

Air Cargo Operations Manager (Ground Handling)

Swissport

<div>Overview:<div></div><div><br>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;</div><div></div><div><br>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.</div><div><br>
</div><div><div><b>Job Summary</b></div><div>
Cargo Office Supervisor is responsible for warehouse and storage facilities, loading and unloading air cargo, ensuring cargo related documentation is prepared timely and accurately, and regulatory requirements are adhered to and executed against appropriately.</div><div>
The Supervisor is responsible for leading a team during a turnaround / in a specific area / on a specific task while ensuring compliance of safety, security and operational performance in line with policies and brand values.</div><div></div><div><br>
The expected pay rate is $26/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.</div><div></div><div><b><br>
Your activities
</b></div><ul><li>Supervise/control staff assignment, reporting and absences</li><li>
Control of staff overtime and compensation management</li><li>
Maintain applicable safety and quality standards</li><li>
Maintain, up-date company&rsquo;s and customer manuals and documentation</li><li>
Keep up to-date with local emergency plan</li><li>
Maintain good relations with customers and airport authorities</li><li>
Report any irregularity and take appropriate action</li><li>
Attend and contribute to internal meetings</li><li>
Comply with company&rsquo;s Standard Operating Procedures (SOP) and policies</li><li>
All other duties as assigned</li><li>
Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage</li></ul></div><div><div><b>
Your profile</b></div><ul><li>
High school diploma or GED equivalent</li><li>
Good command of the English language both verbal and written</li><li>
Minimum of 2 years leadership experience</li><li>
Ability to deal with conflicts</li><li>
Strong oral and written communication skills</li><li>
Ability to work under pressure</li><li>
Customer focus and quality awareness</li><li>
High standards in quality and service level agreements</li><li>
Must be able to work flexible working hours</li></ul><div><b>
What we offer</b></div><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><div><div>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div></div><div><div>
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.</div></div><div><div>
Join Swissport today and be part of a team that connects the world of aviation!</div></div></div></div>

BOS Cargo Office Supervisor

Air General

<div><p>Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time <b>Office Supervisor</b> at our airport station located at George Bush Intercontinental Airport (IAH) in Houston, TX.</p>
<p>
Required skills include: proven leadership skills, customer service, and Air Cargo experience, preferably both international and domestic. Must be able to work in the cargo operation on behalf of the airlines that we are contracted with; and work with the station manager to oversee the day to day operational needs to lead the employees to achieve successful performance.</p>
<p>
If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!</p>
<div><b>
Responsibilities:</b></div>
<div></div>
<ul><li>Prepare statistics and reports, as required by customer and managers, and distribute to all relevant parties. Maintain logs, files, and statistics as required.</li>
<li>Provide details about shipments or handling incidents, which may result in future claims.</li>
<li>Keep track of ULD stock, inventory reports, and send appropriate messages as required.</li>
<li>Liaise closely with Top Airline Account Coordinators.</li>
<li>Conduct spot checks on all office related performance.</li>
<li>Ensure DRP entries are correct.</li>
<li>Review staff performance and provide OJT as necessary.</li>
<li>Ensure all customers are provided with information concerning the status of their shipments.</li>
<li>Review and handle all messages requiring immediate responses or special handling. Liaise with manager as required.</li>
<li>Ensure customer funds are deposited regularly, in accordance with customer requirements.</li>
<li>Survey all work and office areas for neat, clean, and orderly conditions, including all back offices. Areas must be free of debris and any other work safety hazards.</li>
<li>Ensure all safety standards are adhered to and all security procedures are complied with.</li>
<li>Check daily briefings and ensure all staff are briefed.</li>
<li>Perform any other duties as directed by the managers.</li>
</ul>
<div><p><b>Requirements</b>:</p>
<ul>
<li>High school diploma or GED required - college degree preferred or equivalent industry experience</li>
<li>2 years of continuous office experience</li>
<li>2 years of Supervisor experience</li>
<li>Must be able to obtain a valid airport SIDA badge</li>
<li>Must be at least 18 years of age</li>
<li>Must have a valid and unexpired US Driver&rsquo;s license</li>
<li>Must be able to lift up to 70 lbs.</li>
<li>PC proficiency (MS Office applications).</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays</li>
<li>Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines</li>
<li>Some travel may be required for airline specific training</li>
</ul>
<p><b>Benefits Offered:</b></p>
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
<p><b>Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!</b></p>
<p>
Our Story - Air General | Cargo Handling</p></div></div>

Office Supervisor - Air Cargo (IAH)

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The Account Manager oversees a business unit to ensure assets&mdash;including customers, staff, aircraft, equipment, and facilities&mdash;are maintained to the highest standards. This role involves fostering strong relationships with airport authorities, managing daily operations, and ensuring compliance with contracts, service agreements, and security regulations.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Build and maintain strong relationships with airport authorities and participate actively in the airport community.</li><li>
Ensure the account operates per contract terms and service level agreements.</li><li>
Supervise staff, delegate tasks, and create succession plans for leadership development.</li><li>
Oversee ground support equipment (GSE) maintenance, repairs, and long-term needs analysis.</li><li>
Manage attendance records, ensure staffing coverage, and control labor budgets.</li><li>
Maintain compliance with TSA legislation and the corporate security program.</li><li>
Conduct audits to ensure operational continuity and adherence to regulations.</li><li>
Clarify and implement the site-specific security plan, ensuring all staff have proper identification.</li><li>
Other duties as requested by WFS or customer leadership team.</li><li>
Uphold fairness, equity, and respect in interactions with employees, customers, vendors, and third parties.</li><li>
Represent the company's image with integrity and professionalism.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree in Business, Aviation Management, or a related field (or equivalent work experience).</li><li>
Minimum of 3-5 years of management experience, preferably in aviation or a related industry.</li><li>
Strong understanding of TSA regulations and airport security protocols.</li><li>
Experience managing budgets, scheduling, and labor cost allocation.</li><li>
Ability to effectively supervise, motivate, and train staff.</li><li>
Independent judgment and decision-making skills required</li><li>
Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Excellent communication and relationship-building skills, particularly with stakeholders like airport authorities.</li><li>
Knowledge of ground support equipment and preventative maintenance planning.</li><li>
Proficiency in MS Office and operations management software.</li><li>
Problem-solving and decision-making skills in a fast-paced environment.</li><li>
Leadership and mentorship capabilities, with experience in creating development plans for team members.</li><li>
Ability to read, write, fluently speak and understand the English language.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift up to 70 lbs.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo-Accounts Manager-MIA

<p>Job Description:<br/></p><p>Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment?<br/></p><p>As a General Manager, you will be responsible for overseeing the operations of all departments within your station. You will be responsible for managing the budget for your station, and will provide leadership for all management staff.<br/></p><p>Ideal candidates will have at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body aircraft.<br/></p><p>Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br/></p><p>Job Responsibilities:<br/></p><p>Oversee all station operations, including ramp, cabin cleaning services, GSE maintenance, and customer service.<br/></p><p>Be responsible for the station&rsquo;s budgetary and financial responsibilities and ensure accurate billing is submitted in a timely manner.<br/></p><p>Direct managers and support staff and oversee schedules to ensure adequate staffing for all operations.<br/></p><p>Maintain working relationships with customers and provide prompt responses to service requests.<br/></p><p>Assist recruiting team with hiring and oversee on-the-job training and ongoing team member professional development opportunities.<br/></p><p>Observe and enforce all AGI and Airline safety regulations as well as company policies.<br/></p><p>Actively search for future business opportunities<br/></p><p>Safety, Security and Compliance:<br/></p><p>All AGI Team members have a responsibility and duty while at work to:<br/></p><p>Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.<br/></p><p>Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.<br/></p><p>Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.<br/></p><p>Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.<br/></p><p>Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.<br/></p><p>Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.<br/></p><p>Fully understand AGI Health &amp; Safety and Security policies.<br/></p><p>Attend training courses as may be required by AGI.<br/></p><p>Physical Requirements:<br/></p><p>General Managers must be able to occasionally lift / carry / push / pull and move items 70 pounds (32 kg) or more and repetitively lift items weighing 40 to 50 pounds on raised surfaces.<br/></p><p>Must be able to carry heavy items up and down narrow jetway stairs.<br/></p><p>Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.<br/></p><p>Must be able to work in cramped or high places.<br/></p><p>Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.<br/></p><p>Must be able to work outside in all types of weather, around jet and machinery noises.<br/></p><p>Knowledge, Skills &amp; Abilities:<br/></p><p>Good Communication Skills &ndash; General Managers must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.<br/></p><p>Customer Service Skills &ndash; General managers are the primary point of contact for airline customers and must have professional, courteous communication while resolving customer concerns.<br/></p><p>Airline Regulation Knowledge &ndash; Display knowledge of applicable FAA regulations, including standard security program and OSHA regulations. Be familiar with GSE maintenance procedures.<br/></p><p>Computer skills: General Managers may be required to use computer systems to track process completion, manage budgets, and produce reports.<br/></p><p>Problem-solving skills: General Managers may be called upon to troubleshoot issues during irregular flight operations.<br/></p><p>Time management skills: General Managers must be able to manage their time effectively and lead their teams to effectively manage time in order to complete tasks efficiently in a fast-paced environment.<br/></p><p>Qualifications:<br/></p><p>Must possess five years&rsquo; progressive management experience, possess a bachelor&rsquo;s degree in Business or a related field, or a relevant combination of business experience and education Possess a valid driver&rsquo;s license with a clean driving record.<br/></p><p>If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.<br/></p><p>Must complete ramp and SIDA training to obtain airport authority identification security.<br/></p><p>If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.<br/></p><p>Preferred Qualifications - One+ year of relevant experience.<br/></p><p>AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.<br/></p><p>The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!<br/></p><p>Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.<br/></p><p>Job Type: Full-time<br/></p><p>Work Location: In person<br/></p>

General Manager - Cargo Operation

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The Lead Ramp Service Clerk is responsible for aspects of the Ramp Service Clerk position (as described below) as well as the following: The maintenance of a satisfactory quantity and quality of work by assigned personnel, explaining and demonstrating work procedures and methods including safety, apportioning and scheduling assigned work, observing and analyzing the methods used and the results achieved, bring problems to the attention of management and assist management in the utilization of tools, equipment, and materials. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors&rsquo; activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program. Perform work according to Company rules and regulations. This job is covered by a collective bargaining agreement.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Load and unload aircraft of cargo weighing up to 70 lbs. in and out of aircraft within confined cargo areas, push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers with/to aircraft.</li><li>
Driving vehicles with gross weights of 3,000 to 80,000 lbs. in areas congested with aircraft, moving and stationary vehicles and equipment as well as positioning vehicle up to aircraft requiring depth perception and the ability to distinguish colors, red, green, and yellow.</li><li>
Engage in push-out of aircraft driving 80,000 lb. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure.</li><li>
Transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area. Read &quot;off-load&quot; sheets to determine destination of cargo.</li><li>
While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit communication via hand signals and voice commands, with and without, the assistance of sight or visual aids</li><li>
Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.</li><li>
Pull, push, and lift bags weighing up to 70 lbs. onto or from a conveyor belt.</li><li>
Pull water hose from stationary cabinet and connect to aircraft.</li><li>
Lift, connect overhead and remove overhead, 40 lb. KVA electric cable to/from aircraft.</li><li>
De-ice aircraft at heights of up to 20 - 80 ft. lifting and holding nose, spray exterior of wings and fuselage with glycol.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent.</li><li>
Must be at least 18 years of age.</li><li>
Valid driver's license.</li><li>
Ability to read, write, fluently speak and understand the English language.</li><li>
Ability to successfully communicate with others.</li><li>
Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.</li></ul><p></p><p><b><br>
**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Ability to judge distances.</li><li>
Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.</li><li>
1+ year customer service experience</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to judge distances.</li><li>
Ability to work in a high-noise level environment.</li><li>
Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo- Lead Ramp Clerk-MIA

<div><div><div><h2 class="jobSectionHeader"><b>ABOUT WFS:</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
JOB SUMMARY:</b></h2>
</div><div><p>
This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications which may be required of employees assigned to this job classification.</p><p></p><p><br>
The work of Office Supervisor includes directing Leads and Agents within assigned functional area; overseeing and advising on staffing requirements; monitor/administer discipline/corrective action by or for subordinates; ensuring customer satisfaction by daily feedback; acting as liaison between Leads/Agents and upper management. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
RESPONSIBILITIES:</b></h2>
</div><div><ul><li>Ability to handle the stress of a fast-paced eight-hour shift</li><li>
Ability to speak effectively before groups of customers or employees of the organization</li><li>
Ability to learn PC skills and apply knowledge</li><li>
Ability to read and interpret documents such as rules, operation instructions and procedure manuals</li><li>
Minimum typing speed of 30 WPM</li><li>
Reports to work on a regular and timely basis</li><li>
Ability to write routine reports and correspondence</li><li>
Retrieve import/deliver export documents to and from aircraft</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
MINIMUM QUALIFICATIONS:</b></h2>
</div><div><ul><li>At least 18 years of age</li><li>
Possess a valid driver's license</li><li>
Associate degree (A.A.) or equivalent; six months to one-year related experience and/or a combination of both of education or experience</li><li>
Computer skills</li><li>
Ability to work weekends (i.e., Friday, Saturday, Sunday), holidays, and days off.</li><li>
Able to read, write, speak, communicate, and understand the English language.</li><li>
Able to maintain site access and be able to work scheduled shifts</li><li>
Able to follow directions and work safely</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS:</b></h2>
</div><div><ul><li>Excellent interpersonal skills and prior supervisory experience</li><li>
Analytical skills and high comfort with data, computation and analytical methods to solve business problems</li><li>
Strong experience in a related role with another logistics company or airline</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
PHYSICAL REQUIREMENTS | WORKING CONDITIONS:</b></h2>
</div><div><ul><li>Must be able to lift 70 pounds unassisted</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
PERKS &amp; BENEFITS:</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo Office Supervisor

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