air cargo specialist

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
Performs safe and efficient cargo duties through direction, coordination, observation, and hands-on assistance while handling the operation.</p><p>
This job is covered by a collective bargaining agreement.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Ensures all duties performed by assigned personnel are completed in the most efficient and professional manner.</li><li>
Performs export cargo build-up, import/export cargo tracing, forklift operation, monitors the utilization of dock offload/loading, and completes warehouse cargo inventory assessments.</li><li>
Prepares import/export flight documentation, accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation regulations, provides outstanding customer service to resolve customer issues.</li><li>
Ensures the compliance of all ramp safety regulations, performs loading/un-loading of aircraft, performs visual Foreign Object Debris (FOD) checks and checks of aircraft condition before and after loading, operates ramp equipment, and coordinates the transporting of cargo between terminals and aircraft.</li><li>
Comply with all WFS safety and security policies and procedures, and all air carrier TSA Security Programs. Never participate in fraudulent activities with regard to safety and security.</li><li>
Remain aware of WFS staff, contractors, and visitors&rsquo; activities. Report security breaches, suspicious occurrences, or non-compliances with security processes or procedures, including access controls, badging, and security screening to the Manager or through the WFS reporting system, Pulse, or through the Company &ldquo;See Something, Say Something&rdquo; Program.</li><li>
Serves as a technical operational expert coordinating the safe and efficient movement of cargo, addressing both warehouse and ramp needs simultaneously.</li><li>
Is responsible for providing insight on the staffing structure and tasks needed to ensure on-time, safe, and high-quality delivery.</li><li>
Assignments may vary by customer. Employees will be assigned a primary assignment and can expect to support other customers based on their training and experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent.</li><li>
Must be at least 18 years of age.</li><li>
Valid driver's license.</li><li>
Must be certified to operate multiple pieces of equipment and able to perform the following: WAREHOUSE : Builder, Dock Master (Import/ Export/ Oversize/ VUN) Cargo Screener and Forklift operator. RAMP : (min. Advanced GSE, tug/ belt loader/ GPU/ASU) Pushback, Loader Operator, Load Master, Marshaling, Forklift and Operator/ Tug Operator.</li><li>
5+ years of Air Cargo operations experience, performing advanced levels of warehouse and ramp responsibilities.</li><li>
Experience in training and coaching employees.</li><li>
Experience supporting safety improvement projects.</li><li>
Must meet customer station-specific requirements.</li></ul><p><b><br>
**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**
</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Skills</b></h2>
</div><div><ul><li>Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.</li><li>
Ability to read, write, fluently speak and understand the English language.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift up to 70 pounds.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo-Operations Specialist--MIA

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Cargo RO Strategy Delivery Specialist
</div></div><div><div>Ref #
</div><div>231698
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 01-Mar-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.<br>
<br>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Team in Doha as Cargo RO Strategy Delivery Specialist.</p><p><b>
About the role</b></p><p>
In this role, you will facilitate continuous improvement for Cargo Revenue Optimization department including process improvement, system enhancement and Digital transformation under Cargo Revenue Optimization Strategy Delivery Manager.</p><p>
As part of your role, your additional responsibilities will include, but not limited to, the following:</p><ul><li>Defining project scope, objectives, and deliverables in collaboration with stakeholders</li><li>Creating project plans, setting deadlines, monitoring milestones, and ensuring the team meet deliverables on time</li><li>Identify and prioritize opportunities for process and system improvement by conducting thorough assessments of existing processes, inefficiencies, bottlenecks and areas that require improvement in the department.</li><li>Map the existing processes and identify the non-value add activities.</li><li>Gather relevant data to measure the performance of current processes and use data-driven insights to propose improvements.</li><li>Collaborate closely with cross functional teams and stakeholders to understand the process and quantify the process parameters.</li><li>Execute change management to address the concerns and ensure smooth transition.</li><li>Establish Key Performance Indicators to monitor the impact of process improvements and track progress over time.</li><li>Regularly monitor the effectiveness of implemented changes and make adjustments as needed to optimize results.</li></ul><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
We are looking for a professional with the following skills and experience:</p><ul><li>High School Diploma or Equivalent with Minimum 5 years of job-related experience OR Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience</li><li>Proven experience in a similar role, including Process improvement/Reengineering, Digital Transformation and Project Management.</li><li>Experience leading/managing system enhancement projects by working as an individual contributor.</li><li>Good understanding of continuous improvement methodologies such as Lean, Six Sigma, Agile, etc.</li><li>Leadership and communication skills to manage and deliver projects independently.</li><li>Good knowledge of data analysis, visualization and interpreting it in relation to project</li><li>Previous experience working in Cargo industry is preferred.</li><li>Experience managing IT system / Application enhancement projects will be a plus.</li><li>Experience in process automation using various tools such as Workflows, RPA, Chatbots, Al will be an advantage.</li></ul><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=231698</div></div></div></div></div></div></div></div>

Cargo RO Strategy Delivery Specialist

Alpha Cargo Services - Saudi Arabia

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Alpha Cargo Services specializes in innovative logistics and freight forwarding solutions, focusing on continuous improvement to meet diverse client needs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With decades of experience, the company delivers value-added services across air, sea, road, and multimodal cargo, leveraging advanced technologies and strategic partnerships to redefine service delivery. As a General Authority of Civil Aviation (GACA) regulated air cargo agent for major carriers such as Saudia, Emirates, Qatar Airways, Lufthansa, British Airways amongst others and Malaysia Airlines GSA in Saudi Arabia, Alpha Cargo Services ensures compliance and high standards. The company is affiliated with FIATA, TIACA and IATA and takes pride in creating customized solutions for every shipment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  The Air Cargo Sales Executive - Consumer position is a full-time, on-site role based in Jeddah. The responsibilities include developing and managing Far East &amp; Africa retail customer relationships, identifying and pursuing sales opportunities, and achieving revenue targets. The role also involves preparing proposals, negotiating contracts, and ensuring excellent client service. Additionally, the Sales Executive will collaborate with internal departments to ensure seamless service delivery and maintain up-to-date knowledge of air cargo and logistics trends.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Sales and negotiation skills, including the ability to identify opportunities and close deals
  </li>
  <li>
   Strong interpersonal and customer relationship management capabilities
  </li>
  <li>
   Knowledge of air cargo, logistics, and freight forwarding operations
  </li>
  <li>
   Proficiency in market research and competitor analysis
  </li>
  <li>
   Effective communication skills, both written and verbal, with fluency in English (Arabic is a plus)
  </li>
  <li>
   Ability to work in a fast-paced environment and meet deadlines
  </li>
  <li>
   Proficiency in tools like Microsoft Office and CRM platforms
  </li>
  <li>
   Bachelor's degree in Business, Marketing, Logistics, or a related field
  </li>
  <li>
   Previous experience in air cargo or freight forwarding is an advantage
  </li>
 </ul>
</div>


Air Cargo Sales Executive - Far East & Africa

Rocky Mountain Laboratories

<div>
 <p>
  <strong>
   Daytime Logistics Supervisor
   <br/>
  </strong>
  Rocky Mountain Laboratories &ndash; Tempe, AZ
 </p>
 <p>
  <strong>
   About Us
   <br/>
  </strong>
  Rocky Mountain Laboratories is a clinical laboratory providing comprehensive laboratory services. We are dedicated to delivering accurate and timely diagnostic information and are committed to improving healthcare outcomes through cutting-edge technology and a customer-focused approach.
 </p>
 <p>
  <strong>
   Position
  </strong>
 </p>
 <p>
  The Logistics Supervisor &ndash; Transportation, Air &amp; Fleet Operations (Day Shift) oversees daytime transportation operations, including air cargo coordination, ground courier routes, and fleet management, ensuring accurate and timely transport of medical specimens across multiple laboratory and satellite locations.
 </p>
 <p>
  This role reports to the Logistics Manager and works in close partnership with the Evening Logistics Supervisor to ensure operational continuity across shifts. This position directly supervises Air Couriers, Day Ground Couriers, and Lead Couriers and is responsible for operational performance related to route coverage, shipment tracking, flight coordination, and vehicle readiness. The Supervisor partners closely with Dispatch and Logistics leadership to resolve time-sensitive transport issues and maintain service-level standards. This is a hands-on leadership role requiring strong operational judgment and the ability to step in to support field operations when needed.
 </p>
 <p>
  <strong>
   Schedule
   <br/>
  </strong>
  Tuesday through Saturday, daytime hours
  <br/>
  Flexibility is required to address operational needs outside standard hours as business demands change.
  <br/>
  This position includes both in-office and on-the-road responsibilities.
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage and assign weekly schedules for Air Couriers, Day Ground Couriers, and Lead Couriers to ensure complete route coverage across multiple sites
  </li>
  <li>
   Oversee air cargo coordination, including Airway Bills (AWBs), flight bookings, cargo logs, shipment tracking, drop-offs, pickups, and cutoff times
  </li>
  <li>
   Monitor and proactively manage flight delays, cancellations, reroutes, and specimen handoffs
  </li>
  <li>
   Ensure proper packaging, documentation, and compliance with transportation standards
  </li>
  <li>
   Oversee fleet operations, including vehicle scheduling, servicing coordination, maintenance tracking, and compliance monitoring
  </li>
  <li>
   Monitor vehicle tracking systems to ensure fleet safety and operational readiness
  </li>
  <li>
   Review and approve timecards, time-off requests, expenses, and corrective actions in Paycom
  </li>
  <li>
   Conduct team check-ins and one-on-one coaching sessions
  </li>
  <li>
   Participate in interviewing, onboarding, and training of new team members
  </li>
  <li>
   Partner with Dispatch on route optimization, shipment discrepancies, incident reports, and operational inefficiencies
  </li>
  <li>
   Collaborate with the Evening Logistics Supervisor on air operations, transport delays, fleet coordination, and quality assurance
  </li>
  <li>
   Address courier errors, missed or at-risk pickups, and service disruptions with cross-functional partners
  </li>
  <li>
   Serve as backup for courier and air courier coverage as needed
  </li>
  <li>
   Support STAT runs, airport runs, and other priority stops as required
  </li>
  <li>
   Audit logistics reporting, including Dispatch, Courier, Incident, Flagged, Error, and Delay reports, identifying trends and recommending process improvements
  </li>
  <li>
   Monitor handoff and cutoff times to ensure adherence to service-level standards
  </li>
  <li>
   Maintain safety, compliance, and professional service standards
  </li>
  <li>
   Perform additional duties as assigned by Logistics leadership
  </li>
 </ul>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Minimum 2+ years of experience as a Lead or Supervisor in transportation, logistics, courier operations, shipping and receiving, warehouse operations, freight coordination, or last-mile delivery
  </li>
  <li>
   Minimum 2+ years of courier or delivery driving experience
  </li>
  <li>
   Strong understanding of transportation management, route coordination, and time-sensitive delivery operations
  </li>
  <li>
   Valid driver&rsquo;s license with driving record that meets company insurability requirements
  </li>
  <li>
   Must meet minimum eligibility requirements for operating company vehicles under insurance guidelines
  </li>
  <li>
   Ability to use a smartphone for business-related communication and operational coordination
  </li>
  <li>
   High attention to detail with strong organizational skills
  </li>
  <li>
   Strong communication and problem-solving abilities
  </li>
  <li>
   Willingness to provide hands-on operational support in the field when needed
  </li>
  <li>
   Ability to lift and move up to 25 lbs with or without reasonable accommodation
  </li>
  <li>
   Ability to enter and exit vehicles frequently throughout the shift
  </li>
  <li>
   Comfortable working in office and outdoor environments and in varying weather conditions
  </li>
 </ul>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Experience coordinating air cargo operations, Airway Bills (AWBs), flight bookings, or shipment tracking highly preferred
  </li>
  <li>
   Experience with fleet management systems or vehicle compliance tracking
  </li>
  <li>
   Experience in dispatch, shipping/receiving, warehouse supervision, or freight operations
  </li>
  <li>
   Experience supporting multi-site transportation operations
  </li>
  <li>
   Experience auditing operational or logistics reporting
  </li>
  <li>
   Training, coaching, or team development experience
  </li>
  <li>
   Experience working in regulated or time-sensitive environments (healthcare, laboratory, freight, or similar)
  </li>
  <li>
   Experience with Paycom or similar HRIS/timekeeping systems
  </li>
 </ul>
 <p>
  <strong>
   Job Type
   <br/>
  </strong>
  Full-time, W2 (Salary, Exempt)
 </p>
 <p>
  <strong>
   Salary
   <br/>
  </strong>
  $52,000 annually
 </p>
 <p>
  <strong>
   Ability to Commute/Relocate
  </strong>
  : Tempe, AZ: Reliably commute or plan to relocate before starting work (Required)
 </p>
 <p>
  <strong>
   Ideal Start Date
   <br/>
  </strong>
  February 23, 2026
 </p>
 <p>
  <strong>
   Benefits for Full-Time W2 Team Members
   <br/>
  </strong>
  Benefits begin 60 days after the first full month of full-time employment.
 </p>
 <ul>
  <li>
   Health, Dental, and Vision Insurance
  </li>
  <li>
   Paid Time Off (21 days annually for full-time team members)
  </li>
  <li>
   7 Paid Holidays
  </li>
  <li>
   401(k) with 50% Company Match up to 6%
  </li>
  <li>
   Health Savings Account (HSA)
  </li>
  <li>
   Short-Term &amp; Long-Term Disability (RML covers 60% of STD premium)
  </li>
  <li>
   Voluntary Life and AD&amp;D Insurance
  </li>
  <li>
   100% Company-Funded Employee Assistance Program (EAP)
  </li>
 </ul>
 <p>
  If you meet the above qualifications and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you.
 </p>
 <p>
  At Rocky Mountain Laboratories, we prioritize the care and well-being of our team members.
 </p>
 <p>
  <strong>
   Equal Opportunity Employer Statement
   <br/>
  </strong>
  Rocky Mountain Laboratories is an Equal Opportunity Employer committed to diversity in its workforce. We comply with all applicable federal and state laws and prohibit discrimination based on race, ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, veteran status, disability, or genetic information. We also comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
 </p>
 <p>
  <strong>
   Pre-Employment Notice &amp; E-Verify
   <br/>
  </strong>
  Rocky Mountain Laboratories participates in E-Verify.
  <br/>
  Employment is contingent upon successful completion of a background check and other pre-employment screenings, as required.
  <br/>
  Employment with Rocky Mountain Laboratories is at-will. This means either the Team Member or the company may end the employment relationship at any time, with or without cause or notice, in accordance with applicable laws. Nothing in this posting or in future communications alters that relationship.
 </p>
 <p>
  <em>
   <strong>
    While we appreciate interest from staffing agencies, Rocky Mountain Laboratories does not currently partner with external agencies. Resumes submitted unsolicited will not be considered, and no fees will be paid.
   </strong>
  </em>
 </p>
 <p>
  Please only reference our LinkedIn and Indeed pages for current openings:
 </p>
 <ul>
  <li>
   www.linkedin.com/company/rocky-mountain-laboratories
  </li>
  <li>
   www.indeed.com/cmp/Rocky-Mountain-Laboratories
  </li>
  <li>
   www.rockylabs.com
  </li>
 </ul>
</div>


Air Cargo & Fleet Logistics Supervisor

Aramex

<div>
 Job description:
 <br/>
 <br/>
 <strong>
  Purpose of the Job
 </strong>
 <p>
  &nbsp;
 </p>
 <p>
  As an Air Freight Specialist at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. Your role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <strong>
  Job Description
 </strong>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   Coordinate with sales team, agents &amp; Aramex offices to ensure all RFQ&rsquo;s are answered &amp; ensure to achieve their target.
  </li>
  <li>
   Communicate to sales, agents &amp; Aramex offices for any new offers and/or promotions that customers can benefit from.
  </li>
  <li>
   Approach &amp; negotiate with overseas offices &amp; agents for reduced cost
  </li>
  <li>
   Up-load all quotations on system.
  </li>
  <li>
   Follow day to day shipments with overseas agents &amp; customer.
  </li>
  <li>
   Follow the payment flow to overseas agents n case any delays or discrepancies.
  </li>
  <li>
   Interfere with accounting team to facilitate any payment issues &nbsp;
  </li>
  <li>
   Follow the files closing closely with invoicing &amp; settle the cases showing losses or agents debates.
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <strong>
  Job Requirements - Experience and Education
 </strong>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in logistics field will be preferable.
  </li>
  <li>
   1&ndash;2 years&nbsp;relevant working experience freight forwarder preferably in Export Air freight Sector&nbsp;
  </li>
  <li>
   Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus.
  </li>
  <li>
   Excellent knowledge of MS Excel intermediates to advance formulas and macros.
  </li>
  <li>
   Excellent verbal and written communication skills in English.
  </li>
  <li>
   Strong coordination skills among various work groups and with different levels.
  </li>
  <li>
   Good organizational and problem-solving skills.
  </li>
  <li>
   Proactive team player and able to work in a fast-paced environment.
  </li>
 </ul>
</div>


Air Freight Specialist

<div><div><div><p>If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.</p>
</div></div><div><div><div><div><p>Job Req Number: 108528<br>
Time Type: Full Time</p><p></p><p><b><br>
Summary:</b></p>
<p>
The customs specialist is responsible for shipments to be cleared against original paperwork in compliance with the customs law of Dubai through effective planning, direction, and coordination of the activities within the department. The person should be responsible to update the reporting manager about daily activities and escalate issues if any.</p><br>
<p></p>
<p><b>
Detailed Responsibilities:</b></p><br>
<p></p>
<ul>
<li>Manage Brokerage Customers, owning the relationships.</li>
<li>Act as a one point of contact for assigned customers.</li>
<li>Ensure Brokerage files are fully and accurately completed.</li>
<li>Resolve complaints and respond to customer queries within agreed timelines and proactively escalate any matters needing immediate attention.
</li><li>Liaise directly with Air &amp; Sea &amp; Road departments on shipment, planning and coordination.</li>
<li>Receive and send pre-alerts/routing orders/bookings to customers/ network and sales.</li>
<li>Pre-alert at least 24 hrs. Prior to shipment arrival at destination.</li>
<li>Monitor ETD /ETA with airlines/handling agents/DNATA and or 3rd party forwarders to ensure on time clearance and delivery.</li>
<li>Coordinate with clients regarding freight clearance instruction, type of Bill of Entry and ensure correct documentation for customs clearance.</li>
<li>Coordinate with the Shipper /Destination station/Customer support for any discrepancy on shipping documents.</li>
<li>Inform customer of shipment status in a regular and timely manner.
</li><li>Verify and Acknowledge Intercompany invoices daily.</li>
<li>Credit notes approval process to be followed strictly.</li>
<li>Duty approval process to be followed strictly.</li>
<li>Customers without credit will be strictly under COD.</li>
<li>Shipments to be strictly moved once all the information is available based on sales &amp; Operations agreement.</li>
<li>Ensure accurate coordination within network and client.</li>
<li>Maintain Department SOPS and rates for all customers.</li>
<li>Comply and adhere to export or import administration regulations.</li>
<li>Monitor that exits (FZE) are followed up upon to customs with proof of export.
</li><li>Ensure you have a have good filing and safe keeping process of Customs Documents in line with local regulations.
</li><li>Customs rules and regulations and any changes to be shared with Air &amp; Sea operations and management who will ensure communication to the network.</li>
<li>Update tariff according to Customs rate and fee changes, if any.
</li><li>Achieving KPI&rsquo;s and monitor performance.</li>
<li>Develop knowledge on customs qualifications, ensure new regulations are understood and implemented where required.</li></ul><br>
<p></p>
<p>
</p><p><b>Invoicing</b></p><br>
<p></p>
<ul>
<li>Ensure accurate invoicing is done on a timely, daily basis within 72 hours of shipment completion and all supporting documents are attached with the invoices, as per the client requirements.</li>
<li>Ensure billing is 100% accurate.</li>
<li>Ensure timely resolution of any discrepancy in invoicing.</li>
<li>Credit notes to be strictly avoided, an approval should be obtained from the operations manager prior to issuing any credit note.</li>
<li>Ensure invoicing delay is communicated with Data Quality and ensure operations manager is aware of any discrepancy</li></ul><div></div><p><b><br>
DSV &ndash; Global Transport and Logistics</b></p>
<p>
Working at DSV means playing in a different league.</p>
<p>
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.</p>
<p>
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.</p><br>
<p></p>
<p>
At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.</p>
<p><b>
Start here. Go anywhere</b></p><br>
<p></p>
<p>
Visit dsv.com</p></div></div></div></div></div>

Customs Specialist, Air & Sea

DSV - Global Transport and Logistics

<div>
 Job Req Number: 108528
 <br/>
 <br/>
 Time Type: Full Time
 <br/>
 <br/>
 <strong>
  Summary:
  <br/>
  <br/>
 </strong>
 The customs specialist is responsible for shipments to be cleared against original paperwork in compliance with the customs law of Dubai through effective planning, direction, and coordination of the activities within the department. The person should be responsible to update the reporting manager about daily activities and escalate issues if any.
 <br/>
 <br/>
 <strong>
  Detailed Responsibilities:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage Brokerage Customers, owning the relationships.
  </li>
  <li>
   Act as a one point of contact for assigned customers.
  </li>
  <li>
   Ensure Brokerage files are fully and accurately completed.
  </li>
  <li>
   Resolve complaints and respond to customer queries within agreed timelines and proactively escalate any matters needing immediate attention.
  </li>
  <li>
   Liaise directly with Air &amp; Sea &amp; Road departments on shipment, planning and coordination.
  </li>
  <li>
   Receive and send pre-alerts/routing orders/bookings to customers/ network and sales.
  </li>
  <li>
   Pre-alert at least 24 hrs. Prior to shipment arrival at destination.
  </li>
  <li>
   Monitor ETD /ETA with airlines/handling agents/DNATA and or 3rd party forwarders to ensure on time clearance and delivery.
  </li>
  <li>
   Coordinate with clients regarding freight clearance instruction, type of Bill of Entry and ensure correct documentation for customs clearance.
  </li>
  <li>
   Coordinate with the Shipper /Destination station/Customer support for any discrepancy on shipping documents.
  </li>
  <li>
   Inform customer of shipment status in a regular and timely manner.
  </li>
  <li>
   Verify and Acknowledge Intercompany invoices daily.
  </li>
  <li>
   Credit notes approval process to be followed strictly.
  </li>
  <li>
   Duty approval process to be followed strictly.
  </li>
  <li>
   Customers without credit will be strictly under COD.
  </li>
  <li>
   Shipments to be strictly moved once all the information is available based on sales &amp; Operations agreement.
  </li>
  <li>
   Ensure accurate coordination within network and client.
  </li>
  <li>
   Maintain Department SOPS and rates for all customers.
  </li>
  <li>
   Comply and adhere to export or import administration regulations.
  </li>
  <li>
   Monitor that exits (FZE) are followed up upon to customs with proof of export.
  </li>
  <li>
   Ensure you have a have good filing and safe keeping process of Customs Documents in line with local regulations.
  </li>
  <li>
   Customs rules and regulations and any changes to be shared with Air &amp; Sea operations and management who will ensure communication to the network.
  </li>
  <li>
   Update tariff according to Customs rate and fee changes, if any.
  </li>
  <li>
   Achieving KPI&rsquo;s and monitor performance.
  </li>
  <li>
   Develop knowledge on customs qualifications, ensure new regulations are understood and implemented where required.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Invoicing
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure accurate invoicing is done on a timely, daily basis within 72 hours of shipment completion and all supporting documents are attached with the invoices, as per the client requirements.
  </li>
  <li>
   Ensure billing is 100% accurate.
  </li>
  <li>
   Ensure timely resolution of any discrepancy in invoicing.
  </li>
  <li>
   Credit notes to be strictly avoided, an approval should be obtained from the operations manager prior to issuing any credit note.
  </li>
  <li>
   Ensure invoicing delay is communicated with Data Quality and ensure operations manager is aware of any discrepancy
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  DSV &ndash; Global Transport and Logistics
  <br/>
  <br/>
 </strong>
 Working at DSV means playing in a different league.
 <br/>
 <br/>
 As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.
 <br/>
 <br/>
 With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
 <br/>
 <br/>
 At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.
 <br/>
 <br/>
 <strong>
  Start here. Go anywhere
  <br/>
  <br/>
 </strong>
 Visit dsv.com and follow us on LinkedIn and Facebook
</div>


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