air cargo specialist supervisor

Air General

<div>Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Office Supervisor at our airport station located at George Bush Intercontinental Airport (IAH) in Houston, TX.

Required skills include: proven leadership skills, customer service, and Air Cargo experience, preferably both international and domestic. Must be able to work in the cargo operation on behalf of the airlines that we are contracted with; and work with the station manager to oversee the day to day operational needs to lead the employees to achieve successful performance.

If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!
<div>
Responsibilities:</div>
<div></div>
<ul><li>Prepare statistics and reports, as required by customer and managers, and distribute to all relevant parties. Maintain logs, files, and statistics as required.</li>
<li>Provide details about shipments or handling incidents, which may result in future claims.</li>
<li>Keep track of ULD stock, inventory reports, and send appropriate messages as required.</li>
<li>Liaise closely with Top Airline Account Coordinators.</li>
<li>Conduct spot checks on all office related performance.</li>
<li>Ensure DRP entries are correct.</li>
<li>Review staff performance and provide OJT as necessary.</li>
<li>Ensure all customers are provided with information concerning the status of their shipments.</li>
<li>Review and handle all messages requiring immediate responses or special handling. Liaise with manager as required.</li>
<li>Ensure customer funds are deposited regularly, in accordance with customer requirements.</li>
<li>Survey all work and office areas for neat, clean, and orderly conditions, including all back offices. Areas must be free of debris and any other work safety hazards.</li>
<li>Ensure all safety standards are adhered to and all security procedures are complied with.</li>
<li>Check daily briefings and ensure all staff are briefed.</li>
<li>Perform any other duties as directed by the managers.</li>
</ul>
<div>Requirements:
<ul>
<li>High school diploma or GED required - college degree preferred or equivalent industry experience</li>
<li>2 years of continuous office experience</li>
<li>2 years of Supervisor experience</li>
<li>Must be able to obtain a valid airport SIDA badge</li>
<li>Must be at least 18 years of age</li>
<li>Must have a valid and unexpired US Driver&rsquo;s license</li>
<li>Must be able to lift up to 70 lbs.</li>
<li>PC proficiency (MS Office applications).</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays</li>
<li>Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines</li>
<li>Some travel may be required for airline specific training</li>
</ul>
Benefits Offered:
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!

Our Story - Air General | Cargo Handling</div></div>

Office Supervisor - Air Cargo (IAH)

Southwest Airlines

Department: Cargo Provo & GSE
 
Our Company Promise
 
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
 
Job Description:*** For external applicants only: 
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Tennessee.
 (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
 and not selected for the Supervisor Cargo Customer Service position at BNA within the last 12 months.***
 
Pay & Benefits
 Pay of $34.95 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
 
Benefits you’ll love: 
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
 Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
 Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
 Competitive health insurance for you and your eligible dependents
 Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
 Explore more benefits you’ll love: https://careers.southwestair.com/benefits
 
Want to lead a Team that keeps Cargo moving and flights on time? As a Supervisor Cargo Customer Service at Southwest Airlines, you’ll guide Freight Agents and make sure shipments are handled safely, quickly, and meet requirements. You’ll train and support your Team, solve problems, and work with other departments to keep operations running smoothly. Your Leadership helps Southwest deliver great service and stay on schedule—every day. If you’re ready to make a big impact and grow your career, this is the role for you.
 
Additional details
 
The Supervisor Cargo Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
 
U.S. Citizenship required under Federal regulations.
 
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
 
Responsibilities
 
Provides special care, attention, and assistance to internal and external SWA Customer’s as needed
 
Assists in training and mentoring Freight Agents to ensure awareness of appropriate regulations, procedures, and Company policies
 
Evaluates the work performance of Freight Agents to ensure that their work performance, attendance, and appearance meet Company and federal requirements
 
Sets clear expectations on daily assignments and procedures or process changes to Employees
 
Recognizes Team member achievements and ensure appropriate and effective coaching and/or accountability is delivered to address performance shortcomings
 
Actively coordinates with all departments to maintain the station's on-time performance
 
Partners closely with fellow Supervisors and Leadership to achieve Station objectives
 
Ensures all Freight Agents are properly assigned and utilized
 
Requests overtime as needed and maintains maximum use and efficiency of all Employees on duty
 
Proactively reallocates Employees as needed and assigns rest and meal breaks as required
 
Checks on supplies and equipment to determine that freight facility needs are met
 
Works in air freight facilities and may be exposed to a wide variety of weather conditions and jet and machinery noise and fumes
 
Checks cargo information for each flight Handles cash, checks, credit cards, and coupons as forms of payment for shipments
 
Computes charges, makes change and balances daily transactions
 
Monitors, receives, and sends station AMS traffic pertaining to the stations operations and disseminates the information as needed
 
Ensures Federally Mandated screening of all cargo shipments is handled according to the Southwest Airlines and TSA approved security program
 
May perform SIDA signatory responsibilities as assigned
 
Must be able to meet any physical ability requirements listed on this description
 
May perform other job duties as directed by Employee's Leaders
 
Knowledge, Skills and Abilities
 
Ability to successfully complete Freight Agent training and perform all essential job functions of a Freight Agent
 
Ability to assume a high level of responsibility
 
Ability to effectively communicate information and instructions verbally and/or via radio equipment, telephone, face to face, and public address systems
 
Ability to read documents, follow instructions, learn, understand, and teach freight procedures, rules, and regulations
 
Ability to read and write English
 
Ability to type and/or use a computer keyboard with sufficient speed to meet the demands of job
 
Ability to sufficiently use and navigate current computer software, including Microsoft Office products
 
Ability to work in environment with exposure to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods of time
 
Ability to demonstrate awareness of hazardous situations and maintain safe working environment in addition to handling emergencies as needed
 
Ability to maintain alertness to moving vehicles and aircraft
 
Ability to work safely and with urgency under tight time constraints to accomplish quick turns of aircraft
 
Ability to demonstrate strong organizational skills and attention to detail
 
Ability to solve complex operational problems
 
Ability to manage highly sensitive and confidential information
 
Knowledge of Ramp, Operations, Provisioning and Freight Agent collective bargaining agreements and Company policies and procedures preferred
 Education
 
Required: High School Diploma or GED
 
Preferred: College coursework or degree
 
Experience
 
Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions
 
Licensing/Certification
 
Must be able to obtain a SIDA badge and meet all local airport requirements
 
Must possess a valid U.S. driver’s license
 
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
 
Ability to obtain GSC qualification and comply with DOT drug and alcohol testing program
 
Physical Abilities
 
Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
 
Must be able to work in cramped or high places. Must be able to carry heavy items up and down jetway stairs
 
Must be able to distinguish each color displayed on every type of screening equipment
 
Must be able to hear and respond to the spoken voice an to audible alarms generated by screening equipment
 
Must maintain the ability to wear prescribed uniforms
 
Other Qualifications
 
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
 
Must be a U.S. citizen
 
Must be able to comply with Company attendance standards as described in established guidelines
 
Must be at least 20 years of age
 
Must be able to work various shifts including nights, weekends, holidays, and overtime and some travel may be required for training
 
<ul>
<li>Pay amount doesn’t guarantee employment for any particular period.</li>
</ul>
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
 *** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
 
Southwest Airlines is an Equal Opportunity Employer.
 Please print/save this job description because it won't be available after you apply.
 Job Posting End Date
 03/23/2026

Supervisor Cargo Customer Service - BNA

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader">ABOUT WFS:</h2>
</div><div>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</div></div><div><div><h2 class="jobSectionHeader">
JOB SUMMARY:</h2>
</div><div>
This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications which may be required of employees assigned to this job classification. 
The work of Office Supervisor includes directing Leads and Agents within assigned functional area; overseeing and advising on staffing requirements; monitor/administer discipline/corrective action by or for subordinates; ensuring customer satisfaction by daily feedback; acting as liaison between Leads/Agents and upper management. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.</div></div><div><div><h2 class="jobSectionHeader">
RESPONSIBILITIES:</h2>
</div><div><ul><li>Ability to handle the stress of a fast-paced eight-hour shift</li><li>
Ability to speak effectively before groups of customers or employees of the organization</li><li>
Ability to learn PC skills and apply knowledge</li><li>
Ability to read and interpret documents such as rules, operation instructions and procedure manuals</li><li>
Minimum typing speed of 30 WPM</li><li>
Reports to work on a regular and timely basis</li><li>
Ability to write routine reports and correspondence</li><li>
Retrieve import/deliver export documents to and from aircraft</li></ul></div></div><div><div><h2 class="jobSectionHeader">
MINIMUM QUALIFICATIONS:</h2>
</div><div><ul><li>At least 18 years of age</li><li>
Possess a valid driver's license</li><li>
Associate degree (A.A.) or equivalent; six months to one-year related experience and/or a combination of both of education or experience</li><li>
Computer skills</li><li>
Ability to work weekends (i.e., Friday, Saturday, Sunday), holidays, and days off.</li><li>
Able to read, write, speak, communicate, and understand the English language.</li><li>
Able to maintain site access and be able to work scheduled shifts</li><li>
Able to follow directions and work safely</li></ul></div></div><div><div><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS:</h2>
</div><div><ul><li>Excellent interpersonal skills and prior supervisory experience</li><li>
Analytical skills and high comfort with data, computation and analytical methods to solve business problems</li><li>
Strong experience in a related role with another logistics company or airline</li></ul></div></div><div><div><h2 class="jobSectionHeader">
PHYSICAL REQUIREMENTS | WORKING CONDITIONS:</h2>
</div><div><ul><li>Must be able to lift 70 pounds unassisted</li></ul></div></div><div><div><h2 class="jobSectionHeader">
PERKS &amp; BENEFITS:</h2>
</div><div><ul><li>Want your pay in advance? Access your pay when you need it through DailyPay app!</li><li>
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!</li><li>
Need quality medical care? Multiple options for both full and part-time employees!</li><li>
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li>
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!</li><li>
Want to invest in your future? 401k program offered!</li><li>
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!</li></ul> 
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</div></div></div>

Air Cargo Office Supervisor

Forward Air

<div>Supervisor, Customs Surety &amp; In‑Transit Warehouse
Overview
The Supervisor, Customs Surety &amp; In‑Transit Warehouse oversees daily operational compliance for all Container Freight Station (CFS) activities and in‑bond cargo movements. This role ensures accurate execution of in‑bond creation, maintenance, and closure; monitors CFS regulatory requirements; and supports the integrity of cargo control documentation.
The supervisor coordinates with internal teams, carriers, and brokers to resolve exceptions and maintain full adherence to CBP regulations. This position does not involve physical cargo handling or warehouse labor.
Key Responsibilities
CFS Compliance Support &amp; Oversight<ul><li>
Ensure daily CFS processes align with CBP regulations, including 19 CFR Part 19.</li><li>
Maintain CFS logs, records, and documentation with accuracy and timeliness.</li><li>
Monitor cargo arrivals, holds, releases, and transfers to ensure regulatory compliance.</li><li>
Support accurate reporting in CBP systems (ACE, AMS, ABI).</li></ul>
In‑Bond (QPs/QXs) Processing &amp; Monitoring<ul><li>
Create, update, and assist in closing in‑bond movements (IT, T&amp;E, IE).</li><li>
Track aging and overdue in‑bond shipments to ensure timely resolution.</li><li>
Reconcile in‑bond records against carriers, terminals, and internal system data.</li><li>
Communicate with drayage providers, carriers, and brokers on cargo control requirements.</li></ul>
Audit, Controls &amp; Issue Resolution<ul><li>
Assist with internal audits of CFS documentation and in‑bond activity.</li><li>
Identify discrepancies and escalate issues requiring corrective action.</li><li>
Maintain accurate audit trails and ensure document completeness.</li><li>
Support preparation for CBP reviews and compliance assessments.</li></ul>
Cross‑Functional Coordination<ul><li>
Serve as a daily operational point of contact for CFS and in‑bond procedures.</li><li>
Coordinate with brokerage, transportation, and customer service teams to ensure compliant cargo flow.</li><li>
Communicate regulatory updates and support alignment of operational procedures.</li></ul>
Reporting &amp; Documentation<ul><li>
Maintain supervisor‑level reports, logs, and dashboards related to CFS and in‑bond activity.</li><li>
Provide updates to management regarding compliance issues, trends, and exceptions.</li><li>
Ensure compliance with CBP recordkeeping and documentation retention requirements.</li></ul>
Qualifications<ul><li>
2&ndash;4 years of experience in customs compliance, CFS operations, or in‑bond processing.</li><li>
Working knowledge of CBP regulations, especially 19 CFR Parts 18 &amp; 19.</li><li>
Experience with ACE, AMS, ABI, or other in‑bond/cargo control platforms.</li><li>
Strong attention to detail and ability to manage time‑sensitive cargo control tasks.</li><li>
Strong communication and documentation skills.</li><li>
Licensed Customs Broker (LCB) a plus but not required.</li></ul> 
#LI-Onsite #LI-KB1
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated &ldquo;time-definite&rdquo; basis, delivering cargo at a specific time, but under less time-sensitive situations &ndash; supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete&reg; Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 &quot;Americas Most Trustworthy Companies&quot; publication</div>

Supervisor, Customs Surety & In-transit Warehouse

<div>Position: Cargo Handler Supervisor
Job Description:
Forward Air is seeking a capable and career-oriented Cargo Handler Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.
Core Responsibilities &amp; Duties:<ul><li>
Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations</li><li>
Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers</li><li>
Assign job tasks to workers according to unloading and loading schedules</li><li>
Provide guidance to subordinates on goals and objectives on a weekly basis</li><li>
Field customer calls on service issues, special service request, rates and new accounts</li><li>
Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies</li><li>
Execute appropriate load plans and proper load balance to ensure safe vehicle operation</li><li>
Coordinate work assignments, monitor performance, and provide training on relevant job duties</li><li>
Maintain facility appearance, condition and security</li><li>
Maintain record of those responsible for trailer seal verifications</li><li>
Perform security checks when facility is dark or during Holiday breaks</li><li>
Perform facility inspections</li><li>
Assist in the loading and unloading of trailers</li><li>
Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation</li><li>
Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road</li><li>
Must be able to frequently lift and/or move up to fifty (50) pounds</li><li>
Must be able to occasionally lift and/or move up to ninety (90) pounds</li><li>
Other duties as assigned</li></ul>
Qualifications:<ul><li>
Strong team player that thrives in a fast-paced environment</li><li>
Ability to drive performance of direct reports and lead a team in a lean manufacturing environment</li><li>
Prior air freight experience is required</li><li>
International/Import experience is a plus</li><li>
Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment</li><li>
Must possess demonstrated leadership ability</li><li>
Knowledge of proper freight handling techniques</li><li>
Knowledge of Hazardous Materials handling</li><li>
Ability to communicate effectively with all levels of operations</li><li>
Must be flexible to work weekends and nights</li><li>
Forklift and general freight handling experience</li></ul>
Skills:<ul><li>
Ideal candidate will possess a &ldquo;can do&rdquo; attitude with a &ldquo;will do&rdquo; work ethic</li><li>
Must have the ability to work in a fast paced environment</li><li>
General computer skills - Microsoft Office, Outlook, AS400</li><li>
Excellent communication and problem solving skills</li></ul>
Forward Air is an Equal Opportunity employer.
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated &ldquo;time-definite&rdquo; basis, delivering cargo at a specific time, but under less time-sensitive situations &ndash; supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete&reg; Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 &quot;Americas Most Trustworthy Companies&quot; publication</div>

Cargo Handler Supervisor

About WFS Join our Worldwide Flight Services family and contribute to timely delivery business, customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be exceptional leaders in our industry with our teams of warehouse and ramp handling and technical service experts in 164 airport locations, 18 countries, and 5 continents. Are you ready to take off on your next career with us? Job Summary Responsible for supervising, coordinating, and controlling all aspects of Ground service operations. Responsibilities Supervises all shift and ongoing activities related to Cargo operations. Monitors the quantity and quality of work performance of assigned personnel. Directs personnel within assigned functional area. Oversees and advises on staffing needs for appropriate coverage. Participates in the discipline, coaching, counseling, hiring and termination of subordinates; training subordinates. Ensures budgetary controls and manning requirements. Maybe required to communicate with Airport Board officials and individual customers. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Maintains and controls all required aspects of the operation in accordance with the corporate security program and TSA requirements. Ensures compliance with Company rules and regulations and contractual agreements. Reads, understands and clarifies the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Administers practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect. Minimum Requirements Must be at least 18 years of age. Associate's degree or equivalent experience. 6 months to 1 year of related experience and/or training. Valid driver's license. Preferred Skills Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off. Ability to read, write, fluently speak and understand the English language. Physical Requirements/Working Conditions Ability to lift up to 70 pounds. Perks &amp; Benefits Want your pay in advance? Access your pay when you need it through DailyPay app! Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care? Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More! Looking to stay healthy and improve your life? Wellness Programs offered to all employees! Want to invest in your future? 401k program offered! Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals. Job Type: Temporary Pay: $19.50 per hour Expected hours: 40 per week Work Location: In person

Air Logistics Supervisor - Seasonal

<div>Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Office &quot;Acceptance&quot; Agent at our Orlando International Airport (MCO) location.

The Office &ldquo;Acceptance&rdquo; Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. Core responsibilities encompass documentation, precise data entry, and fostering effective communication with external customer service, as well as responsible for retrieving import and delivering export documents to and from aircraft, ensuring compliance with DOT, TSA, FAA, government, and air carrier regulations during the acceptance of cargo. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.

If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us! 
 
Job responsibilities:
<ul>
<li>Comply with all FAA, Airport, TSA, CBP, USDA, and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager.</li>
<li>Must handle phone calls professionally and courteously, and accept dangerous goods in accordance with FAA regulations and IATA DGR guidelines. Review and understand all documentation supporting a flight arrival/departure.</li>
<li>Releasing import international freight after reviewing CBP clearances and authorizations, collecting air freight charges, and preparing freight transfer manifests.</li>
<li>Monitor multiple email accounts and respond to customer inquiries.</li>
<li>Provide customers with information concerning the status of their shipments.</li>
<li>Reconcile Master and House air waybills, as applicable against ACE Customs systems.</li>
<li>Handle, prepare, and manifest export flights for multiple carriers/cities.</li>
<li>Data capture Export consignments.</li>
<li>Verify booking details and request corrections where applicable.</li>
<li>Prepare transfer manifests and notify accordingly for multiple carriers/cities.</li>
<li>Transmit Customs for numerous airlines.</li>
<li>Send arrival notices for international inbound shipments to multiple carriers/cities.</li>
<li>Work independently and with a team to solve problems.</li>
<li>Any additional requests by the station and department management teams.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or GED required.</li>
<li>Must be able to obtain a valid airport SIDA badge.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have a valid and unexpired US Driver&rsquo;s license.</li>
<li>Must be able to lift up to 70 lbs.</li>
<li>Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions.</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays.</li>
<li>Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines.</li>
<li>Some travel may be required for airline specific training.</li>
</ul>
Schedule: 1130 am - 8:00 pm (Monday-Friday) 

Benefits Offered:
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!

https://www.airgeneral.com/ourstory</div>

Office "Acceptance" Agent - Air Cargo (MCO)

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