air operations manager

Thales

<div>Location: Abu Dhabi, United Arab Emirates<p></p>
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.<p></p>
Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi&rsquo;s airport.<p></p><p><b>
OUR OPPORTUNITY</b></p><p></p><div><p>
Every day, hundreds of thousands of airplanes take off and land around the world, and millions of passengers hope to arrive at their destination quickly, safely, and without delay.</p><p></p><p>
As a global leader in Air Traffic Management, Thales AMS's software and hardware systems are deployed in 170 countries.</p><p></p><p>
TopSky - Flow Manager relies on Thales&rsquo; ATC, Safety and Security unique expertise in Air Traffic Management to help Air Navigation Service Providers monitor and regulate air traffic flows by managing the allocation of departure slots, arrival times, and en-route delays to prevent congestion and maintain safe and efficient operations within the airspace system.</p><p></p><p>
Thales and our partner are joining efforts to establish a new development center in the UAE. This collaboration aims to accelerate the development of advanced ATFM features within the TopSky - Flow Manager suite and to deploy this new generation of ATFM services in this rapidly growing air traffic region</p><p></p><div><p><b>
JOB OBJECTIVE</b></p><p></p><div><p>
You will directly report to the onshore Engineering Manager for the assigned project within the UAE.</p><p></p><p>
You will contribute to the solution definition, in close collaboration with TopSky Flow Manager&rsquo;s Solution Owner, the Solution Architect, as well as the POs of the other squads (France and Portugal) and the stakeholders</p><ul><li>Contribute to define the features roadmap</li><li>Gather users and stakeholders&rsquo; needs and feedbacks</li></ul><p></p><p>
You have practical understanding, be force of proposal, be open to change, continuously improving the solution and the performance of the team and like to work in an agile environment.</p><p></p><p>
As a key actor of the solution, the PO works with the Safety, Cyber, architecture and engineering managers in the organization.</p><p></p><p>
You will contribute to shaping the future of safer, more efficient air travel through cutting-edge technological innovations.</p><p></p><div><p><b>
ROLES &amp; RESPONSIBILITIES</b></p><p></p><div><p>
The PO/Operation Manager works with a squad, a development team that builds and runs the product/components using SCRUM methodology.</p><ul><li>
As Product Owner, you main missions will be<ul><li><b>
Ensure the </b>understand of business and solution needs, collaborate with Dev team</li><li>
Conduct product demos in front of stakeholders</li><li><b>
Make the right decisions </b>in a time constrained environment</li><li>
Arbitrate between different options at the pace of the agile@scale framework</li><li>
Ensure the strong <b>commitment on outcomes </b>to maximise the value for business and solutions</li></ul></li></ul><p></p><ul><li>
As operation manager, your main missions will be to<ul><li>
Ensure performance of the day-to-day operations of the Lab, for the smooth and efficient operation of the ATFM Project. You will be responsible for the day-to-day management, administration and operation of the ATM Innovation Lab and for implementing decisions of the Steering Committee.</li><li>
Ensure the monitoring indicators and reporting, for consolidation at Project level.</li><li>
Manage the <b>day-to-day operational</b> functions of the organization to ensure efficiency, quality, service, and cost-effective management of resources</li></ul></li></ul><p></p><div><p><b>
WORK EXPERIENCE REQUIREMENTS</b></p><div><ul><li>
Master&rsquo;s degree from an Engineering school with<ul><li>
6+ years of Team responsible including Project Engineering</li><li>
5+ years of Experience on Software Product Ownership</li><li>
Proven experience of Cloud solution development</li><li>
Proven experience as an Operations Manager or similar leadership role</li><li>
Strong organizational and multitasking abilities</li><li>
Strong understanding of operational procedures, budgeting, and performance management</li></ul></li></ul><p></p><ul><li>
Strong <b>ATM (Air Traffic Management) background </b>with experience in<ul><li>
Air Traffic Management systems</li><li>
Flight data management and processing</li></ul></li></ul><p></p><ul><li>
Strong experience of <b>managing a SW development items</b><ul><li>
Understanding of <b>SAAS model</b></li><li>
Understanding of <b>cloud native architecture </b>and <b>DevOps </b>implications (deployment without breaking changes. run, cyber security, costs etc&hellip;)</li><li>
You can demonstrate knowledge in Full Stack or pure back/pure front programming languages and frameworks (<b>Java/Spring Boot and React/Typescript</b>)</li></ul></li></ul><p></p><div><p><b>
QUALIFICATION, CERTIFICATION &amp; EDUCATIONAL REQUIREMENTS</b></p><div><ul><li>
Engineering/Master degree or equivalent in Computer Science, Electronics, or related fields.</li><li>
Must have high fluency in spoken and written English (Candidates also fluent in French or/and Arabic will be preferred).</li><li>
Certifications in PO, Scrum, DevOps toolset and Agile are preferred</li></ul><p></p><div><p><b>
PREFERRED SKILLS / EXPERIENCE</b></p><div><p>
A working experience in Agile team, Cloud and AI solutions and great level of communication would be beneficial.</p><p></p><p><b>
HSE RESPONSIBILITIES</b></p><div><p>
Take care of your own safety and the safety of others as far as it is practicable</p><p>
To use safety equipment (including PPE) as required and intended</p></div></div></div></div></div></div></div></div></div></div></div></div><p></p>
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!</div>

ATFM Product Owner & OPS Manager

Kuehne+Nagel

<div><div><div><div><p>It's more than a job</p></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>The Air Logistics Operations Optimization Manager is responsible for optimizing and harmonizing national Air Logistics operations by implementing practical, hands-on improvements across processes, systems, and tools. The role focuses on leading initiatives and projects that enhance service delivery, operational efficiency, and cost optimization in alignment with global standards.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><ul><li>Drive continuous improvement of Air Logistics operations by reviewing operational workflows and implementing hands-on, practical solutions across other department and operational units</li><li>
Optimize and standardize ways of working in line with global Air Logistics standards, processes, and internal systems</li><li>
Lead and manage national operations optimization projects and initiatives with a clear focus on service delivery improvement and cost efficiency</li><li>
Collaborate closely with Operations Managers of other departments, Global Operations Optimization teams, and other Global Air Logistics stakeholders</li><li>
Own the end-to-end lifecycle of optimization initiatives, including concept definition, operational validation, implementation, and success tracking</li><li>
Act as the national interface for other teams, supporting system implementation, testing, and process alignment</li><li>
Drive process improvements in collaboration with the internal system and other enabling functions</li><li>
Lead and coordinate the National Operations Optimization Team, where applicable</li></ul></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><ul><li>Bachelor&rsquo;s or master&rsquo;s degree in supply chain management, Product Management, or a related field</li><li>
5+ years of experience in Air Logistics operations, optimization, or supply chain management</li><li>
Strong project management expertise with proven experience leading cross-functional initiatives</li><li>
Extensive knowledge of Air Logistics services, operational processes, and carrier/supplier relationships</li><li>
High proficiency in Air Logistics systems</li><li>
Strong analytical, problem-solving, and change management capabilities</li><li>
Excellent communication and stakeholder management skills across operational and global teams</li><li>
Fluent in English and Arabic with the ability to work effectively in a regional or global environment</li></ul></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><p>At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.</p></div></div></div><div><div><b>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p></div>
<div><p>Contact
 </p><p>Naim Yildiz
 </p><p>+49304036371409</p></div></div>

Air Logistics Operations Optimization Manager

Copper River Family of Companies

<div><p><b>TACG</b> is seeking a <b>Link 16- Air Battle Manager</b> to support the US Government Foreign Military Sales (FMS) contract for Royal Saudi Air Force (RSAF) Link-16 Technical Support. This full-time position is located at HQ RSAF in Riyadh, Saudi Arabia and includes lodging, transportation, cell phones and other amenities as part of employment.</p>
<p><b>
 Responsibilities (include but are not limited to):</b></p>
<ul>
<li>Provide expert ABM and WC support to RSAF Sector Operations Centers (SOC) and Air Operation Center (AOC) with the utilization of Link 16.</li>
<li>Provide key operational solutions to issues that arise during daily operations.</li>
<li>Provide Link 16 support to ABM's and WCs in training.</li>
<li>Support the development of curriculum for the ABM and WC employment of Link 16</li>
<li>Execute tasks assigned by HoD related to Link 16 including attending meetings and conferences, preparing briefings, etc</li>
<li>Keep up to date of emerging Link 16 technologies, operational and technological research, and user trends in terms of the operational and technology choices.<b>
</b></li></ul><p><b>Essential Job Qualifications:</b></p>
<ul>
<li><b>Clearance:</b>
<ul><li>Secret security clearance</li>
</ul></li><li><b>Experience:</b>
<ul><li>15 years' military experience.</li>
<li>Bachelor's degree.</li>
<li>Minimum 10 years' ABM/Weapons Controller (WC) experience.</li>
<li>5 years' experience utilizing Link 16 for ABM and WC operations.</li>
<li>5 years' ABM/Weapons Controller OJT trainer.</li>
<li>Weapons Controller Instructor experience preferred.</li>
<li>Candidate shall have ABM experience.</li>
<li>Candidate shall have a strong understanding of Link 16 and the employment of Link 16 on Command and Control and fighter aircraft.</li>
<li>Candidate shall have a solid understanding of digital control of fighter aircraft via Link 16</li>
<li>Candidate shall have experience working with coalition partners.</li>
<li>Candidate shall have experience providing support during exercises. Candidate shall have experience providing On the Job Training (OJT) to ABM's and WCs in training.</li></ul></li><br>
</ul>
<p></p><div><p><b>About Copper River &amp; The Native Village of Eyak:</b></p>
<p>
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.</p>
<p>
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.</p>
<p><b>
Copper River's Culture</b></p>
<p>
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.</p>
<p><b>
Benefits</b></p>
<ul>
<li>Comprehensive medical, dental, and vision coverage</li>
<li>Flexible Spending Account - healthcare and dependent care</li>
<li>Health Savings Account - high deductible medical plan</li>
<li>Retirement 401(k) with employer match</li>
<li>Open leave policy and paid holidays</li>
<li>Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!</li>
</ul>
<p><b>Note</b>: These benefits are only applicable to full time, regular associates at Copper River.</p><br>
<p></p>
<p><b><i>
Disclaimer:</i></b></p>
<p><i>
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i></p></div></div>

Air Battle Manager

Flexport

<div><div><h2 class="jobSectionHeader"><b>About Flexport:</b></h2>
<p>
At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes&mdash;from emerging brands to Fortune 500s&mdash;use Flexport technology to move more than $19B of merchandise across 112 countries a year.</p>
<p>
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h3 class="jobSectionHeader"><b>
Help our customers improve their global supply chains</b></h3>
<h2 class="jobSectionHeader"><br>
<b>The Opportunity:</b></h2>
<p>
As an Air Operations Associate, you'll play a key role in ensuring smooth and timely air freight movements for our customers. You'll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track.</p>
<p>
This role combines hands-on operations, customer service, and documentation work - helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability.</p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
What You'll Do:</b></h2>
<ul><li>Execute end-to-end air shipments :
<ul><li>Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP's provided.</li>
<li>Input data into system to create file, completing Mawb and Hawbs, ensure correct &amp; on time handling of files, file AMS or submit EDI (FHL/FWB) as required</li>
<li>Timely invoicing to clients/ agents as well as checking and confirming incoming invoices of sub-contractors on time &amp; correctly.</li>
<li>Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement</li>
<li>Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcontractors's standards and services.</li>
<li>Ensure all operational activities comply with international shipping regulations, company policies, and customer SOPs.</li>
<li>Handle customers statistics and reports or any special request for improving the system.</li>
</ul></li><li>Support data and system accuracy: Keep Flexport systems updated to meet KPIs and maintain high-quality data.</li>
<li>Collaborate across teams: Work closely with account managers and customs teams to ensure smooth operations and a great customer experience.</li>
<li>Drive improvement: Identify and suggest process enhancements to increase efficiency and quality.</li>
<li>Take ownership: Support teammates and take on additional tasks when needed/ required.</li>
</ul><h2 class="jobSectionHeader"><b>What We're Looking For:</b></h2>
<ul><li>Bachelor's degree in logistics, supply chain, business, or related fields.</li>
<li>1&ndash;2 years of experience in air operation or related roles in freight forwarding/logistics.</li>
<li>IATA Certification</li>
<li>Good communication of written and spoken English.</li>
<li>Detail-oriented, structured, and eager to learn global supply chain operations.</li>
<li>Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times.</li>
</ul><h2 class="jobSectionHeader"><b>What You'll Gain:</b></h2>
<ul><li>Deep expertise in air freight operations (imports, exports, intermodal).</li>
<li>Hands-on exposure to international logistics systems (carriers, customs, warehouses).</li>
<li>Opportunity to grow into Senior Associate, Team Leader, or Account Management roles.</li>
<li>Be part of a fast-growing international company with training and development from global experts.</li></ul><p></p><div><div><br>
<div>
<div><div><div><div><div><div><div><div><div><h4 class="jobSectionHeader"><b>Commitment to Equal Opportunity</b></h4>
<p>
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4 class="jobSectionHeader"><b>
Global Data Privacy Notice for Job Candidates and Applicants</b></h4>
<p>
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.</p></div></div></div></div></div></div></div></div></div></div></div></div></div>

Air Operations Associate, Gurgaon

Adani Airport Holdings Ltd

<div>
 <strong>
  About Business
  <br/>
  <br/>
 </strong>
 <strong>
  JOB DESCRIPTION
  <br/>
  <br/>
 </strong>
 <strong>
  Adani Group
 </strong>
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 <br/>
 <br/>
 <strong>
  Adani Airports Holding Limited
 </strong>
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 <br/>
 <br/>
 <strong>
  Job Purpose:
 </strong>
 Executive - Airside Operations is responsible for coordinating and supporting airside activities, ensuring safe and efficient operations. This role is crucial for managing aircraft movements, liaising with pilots and ground crew, and ensuring compliance with safety regulations. Key responsibilities include overseeing ground support equipment, monitoring airside operations, facilitating timely aircraft arrivals and departures, and responding to emergencies.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Aircraft Movement Coordination:
 <br/>
 <br/>
 Direct aircraft to and from gates, taxiways, and runways, ensuring compliance with air traffic control instructions in case of requirements.
 <br/>
 <br/>
 Monitor aircraft positions, communicate effectively with pilots and ground crew, and resolve any issues promptly to enhance operational efficiency.
 <br/>
 <br/>
 <strong>
  Ground Support Equipment Management
  <br/>
  <br/>
 </strong>
 Ensure all ground support equipment (GSE) is in good working condition, coordinating regular maintenance schedules.
 <br/>
 <br/>
 Ensure roadworthiness of GSE, such as tugs, baggage carts, and refuelling trucks, to support aircraft operations and prevent delays.
 <br/>
 <br/>
 <strong>
  Compliance With Safety Regulations
  <br/>
  <br/>
 </strong>
 Conduct regular safety audits, implement safety protocols, and provide training to staff on safety procedures.
 <br/>
 <br/>
 Monitor airside activities to identify potential hazards, taking corrective actions promptly to maintain a safe operating environment.
 <br/>
 <br/>
 <strong>
  Emergency Response Coordination
  <br/>
  <br/>
 </strong>
 Develop and implement emergency response plans, conduct drills, and ensure effective communication with emergency services.
 <br/>
 <br/>
 Oversee evacuation procedures and provide support to affected individuals to minimize the impact of emergencies.
 <br/>
 <br/>
 <strong>
  Runway And Taxiway Maintenance
  <br/>
  <br/>
 </strong>
 Coordinate routine inspections, schedule repairs, and manage the removal of debris or hazards from runways and taxiways.
 <br/>
 <br/>
 Work closely with maintenance teams to ensure all surfaces are well-maintained and meet safety standards for smooth aircraft operations.
 <br/>
 <br/>
 <strong>
  Traffic Management
  <br/>
  <br/>
 </strong>
 Monitor and manage the movement of vehicles and personnel on the airside to ensure safe and efficient operations, minimizing the risk of collisions and ensuring smooth traffic flow.
 <br/>
 <br/>
 <strong>
  Key Stakeholders - Internal
  <br/>
  <br/>
 </strong>
 Duty Manager - Airside Operations
 <br/>
 <br/>
 Air Traffic Control (ATC)
 <br/>
 <br/>
 Ground Handling Teams
 <br/>
 <br/>
 Terminal Operations Team
 <br/>
 <br/>
 Facilities Team
 <br/>
 <br/>
 Airport Security
 <br/>
 <br/>
 Maintenance and Engineering Department
 <br/>
 <br/>
 Customer Service Teams
 <br/>
 <br/>
 IT Department
 <br/>
 <br/>
 Safety and Compliance Department
 <br/>
 <br/>
 Marketing and Communications Department
 <br/>
 <br/>
 <strong>
  Key Stakeholders - External
  <br/>
  <br/>
 </strong>
 Airlines
 <br/>
 <br/>
 Regulatory Authorities (e.g., FAA, ICAO)
 <br/>
 <br/>
 Ground Handling Service Providers
 <br/>
 <br/>
 ATC
 <br/>
 <br/>
 Local Emergency Services
 <br/>
 <br/>
 Passengers
 <br/>
 <br/>
 Cargo Operators
 <br/>
 <br/>
 Fuel Suppliers
 <br/>
 <br/>
 Vendors and Contractors
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Educational Qualification:
 <br/>
 <br/>
 Bachelor's degree in aviation management, airport operations, or a related field.
 <br/>
 <br/>
 <strong>
  Certification
  <br/>
  <br/>
 </strong>
 Airport Operations Management Certification
 <br/>
 <br/>
 Ground Handling Certification
 <br/>
 <br/>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 3-4 years of experience in airport operations or ground handling.
</div>


Airside Operations Officer

AIT Worldwide Logistics

<div>Introduction:
<div>
Join us at AIT, where we believe every day presents an opportunity to make a global impact!</div><div></div><div><br>
We&rsquo;re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.</div><div></div><div><br>
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what <b>our people deliver.&reg;</b> means when you come move the world with us!</div><div></div><div><br>
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.</div>
Overview:
<p>
The <b><i>Air Operations Agent III</i></b> is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests.</p>
Responsibilities:
<ul><li>Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer&rsquo;s request is satisfied.</li>
<li>Prepare profitable quotations accurately.</li>
<li>Complete shipment process in Cargowise, including data entry, pickup/delivery scheduling, AES entry, airline bookings, routing, and operational milestone updates.</li>
<li>Coordinate the day-to-day air import and export of products, including reviewing orders and documents.</li>
<li>Track and communicate all delays, damages, problems, and work to resolve customer issues.</li>
<li>Responsible for all aspects of air import and export international operations such as customer service, data entry of shipments, operations and billing.</li>
<li>Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.</li>
<li>Coordinate recovery/delivery schedules with various cartage agents and international partners.</li>
<li>Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.</li>
<li>Ensure all customers&rsquo; SOP instructions are adhered to and AIT KPIs and guidelines are followed and met.</li>
<li>Ensure all shipments are properly billed within company guidelines and timelines.</li>
<li>Other duties and responsibilities will be assigned as business demands deem necessary.</li>
</ul>Qualifications:
<ul><li>A team player who works well with others &ndash; being respectful to our teammates is a Core Value</li>
<li>A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role</li>
<li>Growth mindset &ndash; being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently</li>
<li>Customer service focus &ndash; we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture</li>
</ul>
<div><b>Other Skills We Hope to See:</b></div>
<ul>
<li>Associates Degree or equivalent</li>
<li>4-6 Years Freight Forwarding experience preferred</li>
<li>Dangerous Goods Certification preferred</li>
<li>Certified CargoWise Specialist CCO required</li>
<li>Certified CargoWise Specialist, CCS preferred</li>
<li>Proficiency Knowledge of CargoWise</li>
<li>Advanced math &amp; geography skills.</li>
<li>Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions</li>
<li>Ability to recommend solutions to common problems.</li>
<li>Strong organizational and time management skills.</li>
<li>Advanced knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.</li>
<li>Intermediate knowledge of country regulations and AIT policies &amp; procedures that minimize risks to the customer and company.</li>
<li>Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.</li>
<li>Proficiency with using MS Office</li>
<li>Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.</li>
<li>Read, analyze, and interpret complex procedures/regulations and write correspondence and procedural documents.</li>
<li>Ability to communicate and interact effectively with a variety of people; can effectively present information in large group settings.</li>
<li>Responds promptly &amp; professionally to customer needs and solicits feedback to improve performance.</li>
</ul>What AIT Can Offer You:
<div>
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&amp;D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.</div>
About AIT Worldwide:
<div>
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT&rsquo;s flexible business model customizes door-to-door deliveries via sea, air, ground and rail&mdash;on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT&rsquo;s full-service options also include customs clearance, warehouse management and white glove services.</div><div></div><div><i><br>
AIT Worldwide Logistics is an Equal Opportunity Employer &ndash; M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.</i></div></div>

Air Operations Agent III

<div><div><div><div><b>It's more than a job</b></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>The Air Logistics Operational Care Center (OCC) Manager is responsible for driving the OCC strategy through the delivery of customer-centric, high-quality operational execution, while optimizing cost and profitability. The role requires a solution-oriented and technology-driven approach to ensure sustainable, efficient, and optimized management of all OCC activities. The OCC Manager will lead, coach, and develop the OCC team, fostering a high-performance culture, and actively support business development initiatives by contributing operational solutions and procurement alignment in close collaboration with internal stakeholders.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><ul><li>Lead the Operational Care Center (OCC) by example, acting as a role model and setting clear standards for performance, professionalism, and customer focus.</li><li>
Provide strong leadership and strategic direction to the OCC organization, ensuring alignment with business objectives.</li><li>
Drive operational excellence through consistent, high-quality service delivery in line with customer promises across all OCC activities.</li><li>
Collaborate closely with internal stakeholders to support pricing strategies, procurement initiatives, and business growth.</li><li>
Maximize profitability through effective cost optimization, efficiency initiatives, and sustainable operational solutions.</li><li>
Lead teams and continuous improvement initiatives to enhance cost efficiency while maintaining high service quality.</li><li>
Drive procurement and supplier management in line with governance models between gateways and the OCC.</li><li>
Partner with Customer Service teams to build customer insight, share feedback, and continuously improve service execution.</li><li>
Work cross-functionally with KNGS, gateway, warehouse, customs, optimization teams, and other relevant stakeholders to ensure seamless operations.</li><li>
Ensure full utilization of technology and systems, supported by effective team structures and knowledge-sharing practices to deliver consistent service.</li><li>
Monitor, analyze, and review OCC performance metrics regularly to identify gaps and drive continuous improvement.</li><li>
Ensure full compliance with regulatory requirements, industry and product standards, and KN policies and guidelines.</li></ul></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><div><ul><li>Strong leadership capability with proven experience managing high‑performance operational teams.</li><li>
Deep knowledge of freight forwarding, operational processes, and import/export regulations.</li><li>
Ability to drive operational excellence, service quality, and continuous improvement initiatives.</li><li>
Strong financial acumen with experience in cost optimization, process efficiency, and supplier governance.</li><li>
Excellent stakeholder management, analytical thinking, and communication skills with strong system proficiency.</li></ul></div></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><p>As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.</p></div></div></div><div><div><b>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p></div>
<div><p>Contact
 </p><p>Kuehne+Nagel Recruitment Team
 </p><p>-</p></div></div>

Area Air Logistics Operational Care Manager (Chennai)

Search 10000+ Air operations manager jobs near you this March. New roles added regularly across leading industries. Apply today.