airline manager

Trego/Dugan Aviation

<div></div><div>GENERAL PURPOSE OF JOB:
The work of the Ramp Manager includes directing supervisory personnel within assigned functional areas which is Ramp Services; overseeing and advising on staffing requirements; monitor discipline/corrective action by subordinates; ensuring customer satisfaction by daily feedback; acting as liaison between first level supervisor and upper management. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality, and employee relations meet or exceed standards. Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation. Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times. Read, understand and clarify the implementation of the site specific security plan and ensure that all staff are issued with a relevant company ID and that they are required to display this identity badge. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.
Required Skills: 
<ul><li>
Ability to read, analyze, and interpret Trego-Dugan Employee Handbook, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy and procedures manuals.</li><li>
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.</li><li>
Ability to write reports, business correspondence, and procedure manuals.</li><li>
Ability to effectively present information and respond to questions from groups or managers, clients, and customers.</li><li>
Ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li><li>
Ability to lift 70 lbs.</li><li>
Ability to operate equipment and hold necessary licensing (if applicable).</li><li>
Ability to perform specific responsibilities related to your shift.</li><li>
Reports to work on a regular and timely basis.</li></ul> 
REQUIRED EXPERIENCE
Two to five years previous management/specialist supervisory experience in ramp service duties. Independent judgment and decision making skills required. Excellent interpersonal skills, written and oral communication skills. Familiarity with personal
computer software helpful. Airline ramp services experience. College degree or equivalent experience. Ability to read, write, fluently speak and understand the English language.
ESSENTIAL DUTIES AND RESPONSIBILITES: 
<ul><li>
Plans, organizes, directs, and participates in the Ramp/Ground Service operations for both contracted commercial flights and charter aircraft. Ramp operations include, security screening; baggage transfers to and from aircraft, aircraft deicing, aircraft cleaning, lavatory services, and aircraft power unit hookups.</li><li>
Directs and trains assigned Ground Operations Agents. Training includes new employee training and on-going in- service training, including monthly compliance and yearly safety training. Maintains required training records.</li><li>
Implements departmental policy as directed for Ramp/Ground Service operations. Advises the Lead Agents on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed.</li><li>
Coordinates Ground Operation/Ramp Service activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift.</li><li>
Participates in the operation and training of various types of ground equipment, including, but not limited to, aircraft loading bridges, baggage tugs and carts, belt loaders, electric carts, lavatory carts, portable water carts, air starts, towbars and portable stairs in and around aircraft. Ensures ground equipment is maintained in good working order at all times.</li><li>
Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings.</li><li>
Maintains emergency checklists and supplies.</li><li>
Prepares and submits verbal and written reports related to ground service activities and Ground Operation Agents as required.</li><li>
Handles other business-related responsibilities involving billing, correcting/updating payment data, collecting payments, cash handling, ordering supplies and other similar duties.</li><li>
MUST BE AVAILABLE TO WORK VARIOUS SHIFTS INCLUDING SWING AND GRAVEYARD SHIFTS PLUS WEEKENDS AND HOLIDAYS</li></ul> 
COMPETENCY/BEHAVIORAL REQUIREMENTS: 
<ul><li>
Direct and participate in the work of daily Ground Operations/Ramp Service activities;</li><li>
Prepare timely written and verbal reports, training demonstrations, etc.;</li><li>
Follow oral and written instructions;</li><li>
Communicate effectively both verbally and in writing;</li><li>
Deal effectively and courteously with co-workers and customers;</li><li>
Exercise sound, independent judgment;</li><li>
Analyze situations and problems with a results-oriented focus;</li><li>
Resolve conflict effectively;</li><li>
Identify and evaluate solutions, and effectively implement determined action;</li><li>
Approach problem-solving creatively and with a team orientation;</li><li>
Present an overall professional image;</li><li>
Perform the essential functions of the job without posing a threat to the health and safety of others;</li><li>
Model and promote acceptance and respect for differences among employees;</li><li>
Perform effectively as a member of the team in carrying out both the TDA stated mission and philosophy and the TDA. client&rsquo;s goals and objectives.</li><li>
Be pleasant with others on the job and display a good-natured, cooperative attitude</li><li>
Be reliable, responsible, and dependable, and fulfill obligations.</li><li>
Attention to Detail</li><li>
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in very difficult situations</li><li>
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace</li><li>
Willingness to take on responsibilities and challenges</li><li>
Be sensitive to others' needs and feelings and be understanding and helpful on the job</li><li>
Develop one's own ways of doing things abiding by to TDA/Airline&rsquo;s policies and procedures, guide oneself with little or no supervision, and depend on oneself to get things done</li><li>
Be persistent in the face of obstacles</li></ul><h1 class="jobSectionHeader"> 
PHYSICAL DEMANDS:</h1>
Must be able to carry 70-pound suitcase from the floor carry 70-pound suitcase in front of you with both hands for a distance; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.<h1 class="jobSectionHeader">
WORK ENVIRONMENT:</h1>
Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.<h1 class="jobSectionHeader">
OTHER REQUIREMENTS AND QUALIFICATIONS:</h1>
Education, Experience and Training: Requires 2-5 years of experience in the aviation industry. At least 6 months of the experience must be equivalent to an Airline Service Agent to include Ramp Services support. Must receive initial/ advanced Ramp Services training required by the individual airlines within probationary period. Knowledge: Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives &amp; the procedures affecting Ramp Services.
Licensing/Certification: Must possess a valid Driver&rsquo;s License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period.
Miscellaneous Requirements: Must have a strong working knowledge of the Microsoft suite and proficient with computer. Must successfully pass a background investigation with a fingerprint-based criminal records check in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees. Must be able to work a variety of assigned shifts including evenings and weekends.
Subject to emergency call-in.</div>

Airline Ramp Manager, PIT

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. 
 
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together. 
<h2 class="jobSectionHeader">
Description</h2>
Our Network Operations team works around the clock running United&rsquo;s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United&rsquo;s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.
Job overview and responsibilities
The UAX Network Manager is the key point person in the NOC for the entire UAX operation while on duty. UAX operations represent roughly 40% of the entire UA daily departure count and the manager is the point operational point person for that activity. The UAX Manager is the key liaison to our 5 flying partners across the network and oversees flight activity, delays, cancellations, event planning and day-of execution of the planned activity.
<ul><li>Maintain oversight of a the UAX daily operation
</li><li>Monitor disruptions across the network for resolution and/or coordination with the station and flying partner
</li><li>Plans ahead for IRROPs of all kinds, identifying opportunities to ensure the best operational solutions are established</li><li>
Provide tactical guidance during IRROPs event
</li><li>Holds regular calls with the flying partners and other NOC/Field leaders to communicate and update operational plans, disruptions and recovery efforts
</li><li>Works both internally and with the partners on developing processes and communication protocols to improve communications and visibility with our partners</li></ul>
NOTE: This position is located at the AHNOC located in Arlington Heights, IL and considered as an onsite role working in office<h2 class="jobSectionHeader">
Qualifications</h2><div><h4 class="jobSectionHeader">
What&rsquo;s needed to succeed (Minimum Qualifications):</h4><ul><li>
Bachelors Degree or 4 years of equivalent work experience</li><li>
3 years airline operations experience</li><li>
Strong knowledge of airport operations, ATC, weather, hub and line station operations</li><li>
Strong understanding of Express flying agreements</li><li>
Critical thinking, ability to quickly evaluate operational situations and provide guidance</li><li>
Strong communication and negotiation skills</li><li>
Strong knowledge and experience with MS office products</li><li>
Must be willing and able to travel 5% domestic</li><li>
Must be willing and able to work 100% onsite at the AHNOC located in Arlington Heights</li><li>
Must be legally authorized to work in the United States for any employer without sponsorship</li><li>
Successful completion of interview required to meet job qualification</li><li>
Reliable, punctual attendance is an essential function of the position</li></ul><h4 class="jobSectionHeader"> 
What will help you propel from the pack (Preferred Qualifications):</h4><ul><li>
Master's Degree</li> 
<li>
5 year airline operations experience</li><li>
FAA dispatch license
Other airman certificate 
</li><li>Strong familiarity with NOC tools, Routing, RFP, IOM/Volare</li><li>
Familiarity with the UAX airline</li></ul></div> 

The base pay range for this role is $102,220.00 to $133,194.00. 
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. 
 
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident &amp; disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. 
 
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com</div>

United Express Network Manager

Visa

<div>Company Description 
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale &mdash; tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters &mdash; to you, to your community, and to the world.
Progress starts with you. 
Job Description 
<ul><li>
Our mission is to develop Merchant Partnerships across multiple industry verticals and grow existing portfolios. The team is engaged across multiple functions within the Visa organization to bring the very best of Visa&rsquo;s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners and clients.</li><li>
The role requires leadership, vision, and creativity to develop the overall strategy, drive the expansion of Visa products and solutions, and lead the overall commercialization of Visa&rsquo;s business development objectives in the airline vertical. In turn deliver the best of Visa solutions to our clients and help them meeting their business objectives.</li><li>
This role will collaborate with teams from functions across Visa such as solutions, consulting &amp; analytics, finance, merchant sales, issuer relationship, customer support, and marketing. Externally, this role will collaborate with key client executives</li></ul> 
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 
Qualifications<ul><li> 
Relevant Bachelor&acute;s degree, MBA preferred</li><li>Business expertise in airline vertical.</li><li>Extensive experience in payment products (i.e. credit cards, pre-paid, etc). Proven ability managing a pipeline, negotiating business agreements, and driving commercial results.</li><li>Fluent in program management best practices along with implications for issuers, networks and merchants. Co-brand issuing experience, Cards/Co-brand portfolio P&amp;L expertise, with analytics orientation, preferably across a variety of markets and relevant industries such as airline.</li><li>Proven track record of successful sales and relationship management with proven ability to interact at the &lsquo;C&rsquo; level executives within client organizations</li><li>Proven ability negotiating business agreements and ability to develop new business partnerships with merchants</li><li>Demonstrated experience building and leveraging strong relationships within internal organization and client organizations at multiple levels.</li><li>Ability to work independently and in collaboration with high level of success/achievement.</li><li>Excellent written and oral communication skills.</li><li>Proficient in Microsoft Word, Excel, and PowerPoint.</li></ul> 
Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Sr Manager Airlines

American Airlines

<div>
 
 Intro
 
 
 
 Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
 
 
 
 Why you'll love this job
 
 
 
 <ul>
 <li>
 This job is a member of the Hubs and Gateways Team, within the Customer Experience Division.
 </li>
 <li>
 Responsible for managing, developing, and coordinating all customer related activities ensuring the highest level of customer satisfaction and experience.
 </li>
 <li>
 The pay range for this role is $96,000 to $131,000, taking into account the qualifications and experience of the selected candidate.
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Oversees day to day customer service operations including oversight of the ticket counter and gate activity in multiple facilities
 </li>
 <li>
 Ensures efficient use of resources to achieve operational performance targets
 </li>
 <li>
 Enforces all company and departmental procedures including safety and security
 </li>
 <li>
 Reviews staffing requirements and bid schedules for all employees
 </li>
 <li>
 Communicates procedural changes to Customer Service Managers and frontline employees ensuring compliance
 </li>
 <li>
 Monitors and analyzes trends to achieve on time performance
 </li>
 <li>
 Mentors and develops employees
 </li>
 <li>
 Identifies areas which require improvement
 </li>
 <li>
 Develops and implements processes to achieve improved efficiency and productivity
 </li>
 <li>
 Enhances vendor relations and ensures contractual obligations are performed
 </li>
 <li>
 Ensures all internal audit requirements are in compliance
 </li>
 <li>
 Develops an annual expense plan and monitors the budget
 </li>
 <li>
 Assists with interviews and selection of CSMs/Customer Service Supervisors
 </li>
 <li>
 Ability to work rotating shifts including nights, weekends and holidays
 </li>
 <li>
 Complete other duties as required
 
 
 </li>
 </ul>
 
 All you'll need for success
 
 
 
 
 Minimum Qualifications- Education &amp; Prior Job Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Management or relevant field or equivalent experience/training
 </li>
 <li>
 3 years&rsquo; work experience in Airline Customer Service supervisory
 
 
 </li>
 </ul>
 
 Preferred Qualifications- Education &amp; Prior Job Experience
 
 
 
 <ul>
 <li>
 N/A
 
 
 </li>
 </ul>
 
 Skills, Licenses &amp; Certifications
 
 
 
 <ul>
 <li>
 Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
 </li>
 <li>
 Excellent analytical skills and proficient use of PC related software
 </li>
 <li>
 Strong leadership and organizational skills
 </li>
 <li>
 Ability to multi-task and handle shifting priorities within a fast-paced, dynamic work environment and can tolerate high stress situations
 </li>
 <li>
 Ability to effectively delegate work assignments and manage large groups of employees
 </li>
 <li>
 Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
 </li>
 <li>
 Applicable valid driver&rsquo;s license as required by local authorities, if applicable
 
 
 </li>
 </ul>
 
 What You'll Get
 
 
 
 Feel free to take advantage of all that American Airlines has to offer:
 
 
 <ul>
 <li>
 Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
 </li>
 <li>
 Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
 </li>
 <li>
 Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.
 </li>
 <li>
 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
 </li>
 <li>
 Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
 
 
 </li>
 </ul>
 
 Feel free to be yourself at American
 
 
 
 From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
 
 
 Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.
</div>

Manager, Airport Customer Care

Creative HR Solutions (Pvt.) Ltd.

Job Summary:We are seeking an experienced Air Freight Manager to manage and coordinate air cargo movements efficiently. The ideal candidate will have expertise in airline pricing, customer service, and liaising with international agents and airport authorities. A background in dangerous goods handling is preferred.Key Responsibilities:Pricing &amp; Negotiation:<ul><li>Negotiate competitive air freight rates with airlines.</li><li>Manage pricing strategies and offer cost-effective solutions to clients.</li><li>Monitor and analyze air freight market trends to optimize pricing.</li></ul>Client &amp; Agent Coordination:<ul><li>Work closely with customers to understand their air cargo needs and provide tailored solutions.</li><li>Coordinate with international freight agents for smooth cargo movements.</li><li>Ensure timely communication and updates to customers regarding shipment status.</li></ul>Cargo Handling &amp; Documentation:<ul><li>Prepare and verify all necessary shipping documentation, including airway bills (AWBs), invoices, and customs clearance paperwork.</li><li>Ensure compliance with air cargo regulations and airline requirements.</li><li>Handle dangerous goods shipments as per IATA regulations (preferred).</li></ul>Airport &amp; Regulatory Liaison:<ul><li>Collaborate with airport authorities and cargo terminals to ensure seamless cargo processing.</li><li>Ensure compliance with all aviation security and regulatory requirements.</li></ul>Operational Efficiency &amp; Problem Solving:<ul><li>Address any operational challenges related to air freight and find swift solutions.</li><li>Work proactively to minimize delays and ensure on-time deliveries.</li></ul>Requirements:<ul><li>Experience: 8-10 years in air freight forwarding, logistics, or airline cargo handling.</li><li>Industry Knowledge: Strong understanding of air freight pricing, airline contracts, and international cargo operations.</li><li>Dangerous Goods Handling: IATA DG certification is a plus.</li><li>Technical Skills: Proficiency in air cargo booking systems and documentation software.</li><li>Communication Skills: Strong ability to liaise with airlines, customers, and international agents.</li><li>Problem-Solving: Ability to handle cargo movement challenges effectively.</li><li>Teamwork: Experience working in a dynamic, fast-paced logistics environment.</li></ul>Preferred Qualifications:<ul><li>Certification in IATA Air Cargo Operations.</li><li>Previous experience with freight forwarding companies or airline cargo divisions.</li></ul>Pay: Rs150,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>What is your educational qualification?</li><li>How many years have you worked in Air Frieght Operations? In which company?</li><li>Have you done IATA approved Dangerous Goods (DG) Certification? </li><li>What is your current salary &amp; benefits?</li><li>What is your expected salary?</li><li>What is your notice period from your current job?</li><li>Do you have your own conveyance? </li></ul>Work Location: In person

Air Freight Manager

Integrated Deicing Services

<div>Operations Manager (IDS - Dulles Airport)
Now Hiring 2 Full-Time salary exempt Operations Managers to work for IDS at Washington Dulles International Airport.
At Inland Deicing Services, our focus is the safe, efficient, and professional delivery of deicing and anti-icing services to our Airline carrier customers. As well as to protect our countries environment by providing collection, storage draining, spent deicing fluid (SDF) recycling &ndash; services, paint and rubber removal to our Airport customers.
Our employees receive the following benefits, based on position and eligibility requirements:<ul><li>
Insurance - health, dental and life</li><li>
401(k) retirement plan with company matching</li><li>
Employee Assistance Program</li><li>
Employee discounts</li><li>
Competitive wages</li><li>
Flexible schedule</li><li>
Advancement opportunities</li><li>
On the job training</li><li>
$300 referral bonuses - unlimited</li><li>
DailyPay</li></ul> 
Position Overview:
As the Operations Manager, you will oversee both operational activities at the IAD assigned station. To include hiring and training employees and managing quality assurance programs, strategizing process improvements to ensure everyone completes their tasks on schedule. 
Essential Duties and Responsibilities (Including but not limited to):<ul><li>
Manage all aspects of the daily operations as well as provide leadership and coaching to increase overall safety, performance, maintenance, flight operations, facility requirements and customer service. This requires you to be fully cross-trained in both Operations. (Deicing Operations and Environmental Services)</li><li>
Assist the General Manager/Station Manager with station audits, provide information needed for airline reports, and handle all airline and FAA questions/concerns as required;</li><li>
Partner in auditing, measuring and reporting compliance with Quality, Training and Operations programs;</li><li>
Participate in customer and regulator interactions with focus on compliance, customer service and continuous improvement;</li><li>
Interface with internal customers and assist with meeting internal customer requirements on local and system-wide scope;</li><li>
Ensure that all flights that we deice operate on time, safely and efficiently;</li><li>
Communicate regularly on airline manual updates to provide information to employees and coordinate with the General Manager on investigations of any security issues, accident reviews and be a part of the review and recommendation process for safety measures taken to prevent further occurrences;</li><li>
Monitor maintenance on all material handling equipment and provide safety training for all base employees;</li></ul>
 Required Skills and Experience:<ul><li>
Bachelor&rsquo;s degree in Aviation Management, Business Management or related field;</li><li>
Minimum of 5 years of experience in managing a winter operations OR, environment services operation or, an equivalent combination of education and experience;</li><li>
Successful completion of required background and clearance requirements;</li><li>
A broad range of airline operational experience including but not limited to customer service, operations, maintenance, flight operations, facility requirements, airport management and safety/regulatory requirements;</li><li>
Thorough understanding of, or ability to quickly learn, the office equipment, recordkeeping systems, management information systems, and related protocols used in the organization;</li><li>
Excellent verbal and written communication skills;</li><li>
Professional and tactful interpersonal skills with the ability to interact with a variety of personalities;</li><li>
Strong leadership and supervisory skills;</li><li>
Excellent organizational skills and attention to detail;</li><li>
Excellent time management skills with proven ability to meet deadlines;</li><li>
Excellent time management;</li><li>
Basic understanding of accounting management principles;</li><li>
Maintain and treat all information as confidential;</li><li>
Possess the tact to deal with all levels of employees and client representatives;</li><li>
Must be able to read, write, understand and carry out instructions in English;</li><li>
Must be able to verbally direct in English;</li><li>
A valid driver&rsquo;s license is required for this position.
</li><li>Travel for training both local and non-local up to 10% max per year.</li></ul>
Work Environment:<ul><li>
Office environment with the potential of remaining seated for extended periods of time;
</li><li>Continuous use of a computer, keyboard, and mouse;</li><li>
Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment;</li><li>
Outdoor - prolonged periods of time standing with exposure to prevalent weather, dust, dirt, fuel, fumes and noise, in or around heavy equipment and moving vehicles;</li><li>
May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.</li></ul>
 Physical Demands:<ul><li>
Must be able to use hands to handle or feel objects, tools or controls; reach with hands and arms, speak and hear efficiently;</li><li>
Must be able to squat, stoop, kneel, bend, stretch, crawl, climb ladders and/or work at heights in excess of 15 ft. to perform role, repairs and/or inspections;</li><li>
Prolonged periods of sitting, standing, walking, bending, stooping, pushing and pulling;</li><li>
Must be able to lift up to 25 pounds;</li><li>
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.</li></ul></div>

Operations Manager (IDS Washington Dulles Airport)

Riyadh Air

<div>About the Company:

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub - a digitally native airline that will connect the kingdom to more than 100 destinations.
About the Role:

Are you a delivery-focused technical leader with a passion for building next generation airline retailing capabilities? 
We are seeking a driven product delivery manager to oversee the operational delivery, integration, and readiness of Riyadh Air&rsquo;s Offer Management platforms. 
In this role, you will guide the end to end execution of critical retailing capabilities, ensure alignment with digital and commercial strategies, and lead cross functional squads and vendors to deliver reliable, scalable, and future ready systems. 
You will manage the rollout of NDC compliant workflows and implement key offer Management functions such as continuous pricing, offer construction, optimization, order servicing, refunds, and disruption handling. 
You are expected to translate strategic roadmaps into clear delivery plans, establish operational readiness criteria, and ensure smooth technical integrations across multiple platforms. 
A core part of this role includes maintaining delivery discipline, managing risks and dependencies, coordinating Agile ceremonies, enforcing quality controls, and ensuring stable releases that meet Riyadh Air&rsquo;s performance and SLA expectations. 
This is a unique opportunity to influence Riyadh Air&rsquo;s commercial technology foundation and play a leading role in shaping a world class retailing ecosystem for one of the industry&rsquo;s most ambitious airline startups.
About You:

Degree qualified, you will bring at least 8 years&rsquo; experience in enterprise product delivery or technology delivery, ideally within the airline or travel domain. Experience working with PSS transformation (Amadeus, Sabre, or similar) and Passenger Revenue Management platforms (PROS, Amadeus NRMS, Sabre RO) is highly desirable. 
You are expected to airline merchandising engines, ancillaries, bundling, and competitor pricing capabilities. Strong experience coordinating cross functional teams, managing vendors, and delivering technically complex integrations is essential. 
You will excel at converting strategy into structured delivery plans, maintaining RAID governance, driving Agile execution, and ensuring operational readiness across multiple delivery streams. Experience in managing technical checkpoints, quality gates, and integration dependencies will be key. 
Your ability to collaborate effectively, communicate clearly, manage complexity, and consistently deliver high quality outcomes will set you up for success in this role. 
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. 
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</div>

Product Delivery - Offer Optimization

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