airline reservation agent

AL ASR TRAVEL & TOURS (KARACHI PAKISTAN)

Key responsibilities1. Ticketing and Reservations: Issue airline tickets, manage reservations, and handle booking modifications.2. Customer Service: Provide excellent service to customers, answering queries and resolving issues.3. Fare Calculation: Calculate fares, taxes, and fees accurately.4. Payment Processing: Process payments and manage transactions.5. Itinerary Management: Create and modify itineraries, ensuring accuracy.6. Documentation: Verify and manage travel documents (passports, visas).7. Communication: Keep customers informed about flight schedules, changes, and cancellations.8. Problem-Solving: Resolve ticketing and reservation issues efficiently.9. Record-Keeping: Maintain accurate records of bookings and transactions.10. Compliance: Ensure adherence to airline policies, regulations, and industry standards.The goal is to provide efficient and courteous service, ensuring a smooth travel experience for customers.Qualifications and Experience:  High school diploma / equivalent Minimum 4/5 Years&rsquo; Experience working with an any IATA agency Must have experience in handling directly with customers Excellent Communication Skills Negotiating Skills  Target and Goal OrientedPay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Airline Ticketing Officer

Trego-Dugan Aviation Inc

<div>
 Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
 
 
 Number of weekly hours may increase or decrease due to seasonal flight changes.
 
 
 Airline Customer/Ramp Service Agent
 
 
 Starting wage $14/hour
 
 
 <ul>
 <li>
 Paid Time Off
 </li>
 <li>
 Must have a valid driver's license
 </li>
 <li>
 Must pass a 10-year background check and pre-employment drug test
 </li>
 <li>
 Must be able to complete required training
 
 
 </li>
 </ul>
 
 General Purpose of Job:
 
 This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, and commissary duties as required.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 The ideal candidate must be people oriented, highly motivated, and have a positive and friendly attitude.
 </li>
 <li>
 Processing Customers' tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.
 </li>
 <li>
 Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
 </li>
 <li>
 Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate.
 </li>
 <li>
 Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures and protects sensitive zones.
 </li>
 <li>
 Assists Customers with special needs, i.e., Customers who need assistance in boarding.
 </li>
 <li>
 Loading and uploading baggage on and off the aircraft.
 </li>
 <li>
 Marshaling in the planes and pushing back the aircraft.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Work in extreme outdoor conditions.
 </li>
 <li>
 Ability to push/pull/lift 70 lbs. continuously.
 </li>
 <li>
 Able to read and write English; bilingual skills a plus.
 </li>
 <li>
 Ability to work efficiently under time constraints.
 </li>
 <li>
 Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
 </li>
 <li>
 Other duties as assigned by the Station Leader.
 </li>
 <li>
 Must be 18 years or older.
 </li>
 <li>
 Must pass a ten (10) year background check and pre-employment drug test.
 </li>
 <li>
 Must have authorization to work in the U.S. as defined in the Immigration Act of 1986.
 </li>
 <li>
 Able to attend required training.
 </li>
 <li>
 Valid Driver&rsquo;s license
 
 
 </li>
 </ul>
 
 Competency/Behavioral Requirements:
 
 Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail. Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high stress situations, be open to change (positive or negative), and to considerable variety in the workplace&mdash;willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be helpful on the job. Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done. Be persistent in the face of obstacles.
 
 
 
 Physical Demands
 
 
 
 Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.
 
 
 
 Work Environment:
 
 Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
 
 
 
 Other Requirements and Qualifications:
 
 Education: High School diploma or equivalent.
 
 
 
 Knowledge:
 
 Possess basic computer skills
</div>

Part-Time Airline Agent, Cross-Utilized

<div>
 **Open availability is needed**
 
 
 Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
 
 
 Number of weekly hours may increase or decrease due to seasonal flight changes.
 
 
 <ul>
 <li>
 Must have a valid driver's license
 </li>
 <li>
 Must pass a 10-year background check and pre-employment drug test
 </li>
 <li>
 Available to work nights, weekends, and holidays
 </li>
 <li>
 Must be able to complete required training
 
 
 </li>
 </ul>
 
 Customer Service Agent
 
 
 
 
 General Purpose Of Job
 
 
 
 This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
 </li>
 <li>
 Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
 </li>
 <li>
 Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
 </li>
 <li>
 Ensures FAA, Airline, and airport regulations are followed
 </li>
 <li>
 Enforces safety/security measures and protects sensitive zones
 </li>
 <li>
 Assists Customers with special needs, i.e., Customers who need assistance in boarding
 </li>
 <li>
 Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Able to read and write English; bilingual skills a plus
 </li>
 <li>
 Ability to work efficiently under time constraints
 </li>
 <li>
 Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
 </li>
 <li>
 Must be well groomed and physically fit
 </li>
 <li>
 Completely clean and search an aircraft
 </li>
 <li>
 Other duties as assigned
 </li>
 <li>
 Must pass a ten (10) year background check and pre-employment drug test
 </li>
 <li>
 Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
 </li>
 <li>
 Able to attend required training
 </li>
 <li>
 Obtain and hold a customs seal
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
 
 
 
 MUST be able to work a flexible schedule including nights, weekends and holidays
 
</div>

Airline Customer Service Agent

Accommodations Plus International

<div>The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. 
 
Position Type and Expected Hours of Work 
This is a full-time, evening position (3pm-1am). Flexible schedule necessary, including holidays and weekends may be required. 
 
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Total customer service to include but not limited to the following:<ul><li>
Serve as API&rsquo;s on-site liaison with the airline partner, providing support, guidance and training.</li><li>
Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.</li><li>
Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.</li><li>
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.</li><li>
Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.</li><li>
Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.</li><li>
Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.</li></ul><ul><li>
Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving &ldquo;On Call&rdquo; when needed outside of regular working hours.</li><li>
Learn and maintain knowledge of API&rsquo;s call center work methodology and reservation systems to best serve API&rsquo;s clients in the most efficient and professional manner.</li><li>
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.</li></ul>
Competencies<ul><li>
Knowledge of airline crew scheduling is a strong plus.</li><li>
Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.</li><li>
Excellent Interpersonal skills.</li><li>
Able to work in a fast paced environment.</li><li>
Great telephone etiquette.</li><li>
Excellent writing skills.</li><li>
Excellent computer skills.</li><li>
Ability to multi task and prioritize.</li><li>
Detail oriented with great organizational skills.</li><li>
Flexible work schedule including availability to work weekends and holidays.</li><li>
Able to work overtime if needed.</li><li>
Second language, preferrable Spanish is a plus.</li></ul> 

Good Faith Compensation 
The good faith compensation rate for this position is $22.00 per hour. 
 
Required Experience<ul><li>
Ability to positively present API in customer facing situations.</li><li>
Customer service background is a plus.</li><li>
Airline/Hotel/Travel experience is a plus.</li></ul>
Who We Are
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API&rsquo;s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
oyFCYj7dGq</div>

Customer Support Specialist (Evening)- Minneapolis, MN

Virikson Travel

Job description:We are a leading travel agency dedicated to providing exceptional travel experiences to our clients. We are currently seeking a highly skilled and experienced Umrah Travel Agent with expertise in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate will have a strong background in the travel industry, excellent English communication skills, and the ability to work flexible hours, including afternoon and night shifts. Key Responsibilities:<ul><li>Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.</li><li>Prepare detailed and customized itineraries based on client preferences and needs.</li><li>Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.</li><li>Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.</li><li>Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.</li><li>Manage budgets effectively to meet profit or sales targets.</li><li>Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.</li><li>Offer holiday packages and influence clients to choose suitable options.</li><li>Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.</li><li>Skillfully handle customer queries and complaints to ensure a positive customer experience.</li><li>Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.</li><li>Prepare and distribute tour itineraries to clients.</li><li>Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.</li><li>Continuously update knowledge about visa and passport requirements.</li></ul>Qualifications:<ul><li>Previous experience as a Travel Consultant / Travel Agent is essential.</li><li>Proficiency in Sabre, Galileo, and Worldspan reservation systems.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong customer service and problem-solving abilities.</li><li>Detail-oriented with exceptional organizational skills.</li><li>Ability to work both independently and in a team.</li><li>Flexibility to adapt to varying work schedules, including afternoon and night shifts.</li><li>Influencing and negotiation skills to meet sales targets.</li></ul>Benefits:<ul><li>Company-sponsored Umrah &amp; International tours</li></ul>100k Basic Salary plus commission in poundsINTERESTED CANDIDATES CAN APPLY ON 03360005200Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Umrah Travel Agent

Menzies Aviation

<div>Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family!

the Cabin Service Agent will be responsible for the safe and efficient cleaning of aircraft cabins. Some of the duties will include preparing cleaning solvents for use, vacuuming, sweeping, dusting, and disinfecting the aircraft cabin. Cleaning solvents need to be stored correctly after use and all soiled linens deposited into laundry bins. You will be driving and operating small specialized commercial vehicles at times and as such you will require a valid driver&rsquo;s license with a clean driving record. You and your team will be required to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures.

Key Responsibilities
<ul><li>Remove blankets and pillows and replace them with clean ones</li>
<li>Ensure all cleaning solvents are stored correctly after use</li>
<li>Ensure that all cleaning equipment is in working order and that all protective clothing is worn as instructed</li>
<li>Deposit all soiled linens into laundry bins</li>
<li>Adhere to Menzies uniform guidelines and code of conduct</li>
<li>Operate small specialized commercial vehicles</li>
<li>Maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures</li>
<li>Other duties as assigned</li>
</ul>
Qualifications
<ul>
<li>Must be 18 years of age or older</li>
<li>Possess and maintain a valid US driver's license</li>
<li>Must be able to pass all pre-employment testing to include drug testing and a physical</li>
<li>Ability to proficiently read, write and speak English</li>
<li>Must be comfortable lifting 70 lbs. repetitively</li>
<li>Must be able to obtain and maintain all required Airports and Custom badges/seals</li>
<li>Must be available and flexible to work variable shifts including weekends and holidays</li>
<li>The job is done both in and outdoors which will require you to work in all weather conditions</li>
<li>Previous cabin cleaning experience preferred</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Ability to learn quickly</li>
<li>Ability to understand and carry out oral and written instructions and request clarification when needed</li>
<li>Strong interpersonal skills</li>
<li>Ability to work as part of a team</li>
<li>Ability to build relationships</li>
</ul>
Competitive Benefits
<ul>
<li>Flight Benefits with Frontier Airlines</li>
<li>Advancement Opportunities to Lead, Supervisor and Manager</li>
<li>Three Health Plans through Meritain Health that offer a variety of coverage</li>
<li>Two Dental Plans through Delta Dental</li>
<li>Vision Insurance Plan through Met Life Vision</li>
<li>Paid Vacation</li>
<li>Accident Coverage Plan</li>
<li>Critical Illness Coverage Plan</li>
<li>Hospital Indemnity Coverage Plan</li>
<li>Company Paid Employee Basic Life and AD&amp;D Insurance $20,000.</li>
<li>Voluntary Life and AD&amp;D Insurance</li>
<li>Voluntary Short-Term and Long-Term Disability Insurance</li>
<li>401K Savings Plan</li>
<li>Employee Assistance Program</li>
<li>Prepaid Legal Coverage Plan</li>
<li>Identity Theft Protection Plan</li>
<li>Pet Discount Coverage and Pet Insurance Plan</li>
<li>Uniform Provided</li></ul></div>

OA Cabin Services Agent

Job description:We are a leading travel agency dedicated to providing exceptional travel experiences to our clients. We are currently seeking a highly skilled and experienced Umrah Travel Agent with expertise in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate will have a strong background in the travel industry, excellent English communication skills, and the ability to work flexible hours, including afternoon and night shifts. Key Responsibilities:<ul><li>Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.</li><li>Prepare detailed and customized itineraries based on client preferences and needs.</li><li>Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.</li><li>Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.</li><li>Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.</li><li>Manage budgets effectively to meet profit or sales targets.</li><li>Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.</li><li>Offer holiday packages and influence clients to choose suitable options.</li><li>Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.</li><li>Skillfully handle customer queries and complaints to ensure a positive customer experience.</li><li>Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.</li><li>Prepare and distribute tour itineraries to clients.</li><li>Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.</li><li>Continuously update knowledge about visa and passport requirements.</li></ul>Benefits:<ul><li>Company-sponsored Umrah &amp; International tours</li><li>100k Basic Salary plus commission in pounds</li></ul>INTERESTED CANDIDATES CAN APPLY ON 03360005200Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Umrah Sales Consultant

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