airline station agent

GAT Airline Ground Support

Job Summary
<br>As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
<br><br>
<b>Responsibilities:</b><br>
<ul>
<li>Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.</li>
<li>Must be able to announce both incoming and outbound flights.</li>
<li>Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.</li>
<li>Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.</li>
<li>Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.</li>
<li>Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.</li>
<li>Able to stand and work in one location for up to four hours at a time.</li>
<li>You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.</li>
<li>Work independently without direct supervision.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Must be at least 18 years of age</li>
<li>Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.</li>
<li>Ability to read, speak, and understand the English language.</li>
<li>Ability to stand for long periods of time</li>
<li>Must possess good communication skills and a friendly, outgoing personality in person and via telephone.</li>
<li>Possess entry-level computer skills</li>
<li>Occasionally lift bags or items weighing between 50 and 70 pounds</li>
<li>Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law</li>
<li>Must be able to work nights, weekends, and holidays</li>
</ul>


Airport Customer Service Agent

CRJ Aviation

<p><b>Are you ready to take the lead in helping us launch a brand-new operation? CRJ Aviation LLC (A service provider for Allegiant Air) is seeking a motivated and hands-on Part-Time Station Manager to help establish and oversee daily operations for our newest station in Columbia Mo! If you have experience aviation, and a proactive leader who thrives on building something new and making a safe and positive impact, we welcome your resume submission! </b></p><p><b>Job Summary:</b></p><p>The Station Manager will plan and oversee the daily operations of the airport terminal to ensure safety, goals and objectives are achieved.</p><p><b>Supervisory Responsibilities:</b></p><ul><li>Hires and trains new employees.</li><li>Organizes and oversees the schedules and work of assigned staff.</li><li>Conducts performance evaluations that are timely and constructive.</li><li>Handles discipline and termination of employees as needed and in accordance with company policy.</li><li>Ensure compliance with FAA, TSA, airline, and airport regulations.</li></ul><p><b>Required Skills/Abilities:</b></p><ul><li>Excellent managerial and supervisory skills.</li><li>Extensive knowledge of operations and production management.</li><li>Excellent organizational skills and attention to detail.</li><li>CRJ Aviation is a drug free workplace. Pre-employment drug test required</li><li>Ability to pass airport background screening and receive an airport SIDA badge.</li><li>Excellent written and verbal communication skills.</li><li>Proficient in Microsoft Office Suite or similar software.</li><li>Be trained as a Ground Security Coordinator.</li><li>Ability to complete and maintain reoccurring computer based and on the job trainings</li><li>Be a qualified trainer.</li></ul><p><b>Duties/Responsibilities:</b></p><ul><li>Management of employees at assigned airport with respect to staffing needs, corrective action.</li><li>Management of performance with respect to CRJ Aviation&rsquo;s customers&rsquo; requirements and expectations.</li><li>Instructs staff, leads, and supervisors to ensure proper workflow</li><li>Performs audits of operations for safety risks and training needs.</li><li>Responsible for the completion of administrative reports required by the customer and CRJ Aviation.</li><li>Maintains supplies for all functions within the station.</li><li>Oversees maintenance of station equipment and ensures quarterly PMs are conducted in a timely manner.</li><li>Promotes a positive, inclusive, and team driven environment.</li><li>Develop and implement fiscally responsible strategies within the operation.</li><li>Maintains positive and constructive working relationships with airport administration and CRJ Aviation&rsquo;s customer.</li></ul><p><b>Education and Experience:</b></p><ul><li>Bachelor&rsquo;s degree in Business Management, Business Administration, or related field preferred.</li><li>Five years of related experience preferred.</li></ul><p><b>Physical Requirements:</b></p><ul><li>Prolonged periods sitting at a desk and working on a computer.</li><li>Must be able to access and navigate the assigned facility.</li><li>Team Member is regularly required to walk, stand, sit, talk, hear, see, reach, stoop, kneel, climb, and use hands and fingers to operate various types of tools and equipment (i.e., hand trucks, carts, ramps, tugs, etc.).</li><li>May be required to lift, push, pull, or carry up to 100 lbs.</li><li>May be required to work various shifts/days in a 24-hour situation (i.e., split shifts, delayed flights.</li><li>Regular attendance is a requirement of the role.</li><li>Exposure to heights, small spaces, extreme noise (i.e., airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations.</li><li>Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time.</li><li>Ability to wear personal protective gear.</li><li>Ability to dress, comply and enforce dress code policy.</li><li>Some travel will be a requirement for this role.</li><li>Other duties as assigned.</li></ul><p>Job Type: Part-time</p><p>Pay: From $25.00 per hour</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Employee discount</li><li>Paid training</li></ul><p>Application Question(s):</p><ul><li>Do you have open availability? Ability to work days, nights, weekends, holiday, split shifts, delayed flights?  </li><li>Can you lift, push, and pull up too 100 pounds?  </li></ul><p>Experience:</p><ul><li>Aviation: 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li><li>Overnight Shift (Required)</li></ul><p>Ability to Commute:</p><ul><li>Columbia, MO 65201 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Columbia, MO 65201: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Airline Station Manager Part Time COU (Flight Benefits)

Trego/Dugan Aviation

<div><p><i>Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.</i></p><p><i>
Number of weekly hours may increase or decrease due to seasonal flight changes.</i></p><div><div><div><div><div><p><b><br>
General Purpose of Job:</b></p><p>
The Ramp Service Agent is responsible for handling customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operating ground service equipment (GSE), meeting arriving flights and servicing departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other assigned duties.</p><p><b>
Essential Duties and Responsibilities:</b></p><ul><li>
Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary, and aircraft cleaning activities.</li><li>
Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area.</li><li>
Load and unload baggage, luggage, and comail.</li><li>
Operate ground equipment, including tugs and belt loaders.</li><li>
Marshal aircraft to and from gates.</li><li>
Provide proper handling of baggage requiring special care.</li><li>
Service aircraft lavatories.</li><li>
Perform aircraft interior cleaning.</li><li>
Responsible for aircraft security searches and commissary security searches.</li><li>
Ensure ramp areas are safe and free of FOD and that all ground equipment is maintained correctly.</li><li>
Follow safety regulations, including properly using ground equipment and wearing proper safety items.</li><li>
Able to communicate using a two-way radio.</li></ul><p></p><p><b><br>
Competency/Behavioral Requirements</b>:</p><ul><li>
Be pleasant with others on the job and display a good-natured, cooperative attitude</li><li>
Be reliable, responsible, and dependable, and fulfill obligations.</li><li>
Attention to Detail</li><li>
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations</li><li>
Accept criticism and deal calmly and effectively with high stress situations, be open to change (positive or negative), and to considerable variety in the workplace</li><li>
Willingness to take on responsibilities and challenges</li><li>
Be sensitive to others' needs and feelings, and be understanding and helpful on the job</li><li>
Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done</li></ul><p><b>
Physical Demands</b>:</p><p>
Must be able to work in a high-pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the position's essential functions.</p><p><b>
Work Environment:</b></p><p>
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.</p><p><b>
Other Requirements and Qualifications:</b></p><p>
Education: High School diploma or equivalent</p><p>
Experience: No experience necessary, will train</p><p>
Knowledge: Basic computer skills</p><p>
 Must be at least 18 years old.</p><p>
Must have a valid driver&rsquo;s license</p><p>
Must pass a ten (10) year background check and pre-employment drug test</p><p>
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986</p><p>
Attend and successfully complete the required training</p><p>
Read and write English.</p><p><b>
MUST be able to work a flexible schedule including nights, weekends, and holidays.</b></p></div></div></div></div></div></div>

Part-Time Airline Ramp Service Agent Flight Benefits $19.35 hr

SkyWest Airlines

<div>About SkyWest:
<p>
SkyWest Airlines is the career destination for more than 12,000 professionals who are literally &quot;going places&quot; with their careers.</p><p>
SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of &quot;America&rsquo;s Best Employers&quot; by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.</p><p>
While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!</p>
Primary Job Duties:
<div>
Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including but not limited to ticketing and rebooking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.</div><div><br>
</div><div>As a SkyWest employee, you&rsquo;ll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift-trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the potential to advance within the company.</div><div></div><div><b><br>
Responsibilities</b></div><br>
<div></div><ul><li>
Load/unload customer luggage, airfreight, and company mail on/off aircraft</li><li>
Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and rebook passengers all in a prompt and friendly manner</li><li>
Escort passengers and special-needs customers safely and courteously</li><li>
Marshal aircraft in and out of the ramp area</li><li>
This position requires you to work outside in all weather conditions</li><li>
Service aircraft as needed</li><li>
Other duties as assigned</li></ul>
Minimum Requirements:
<ul><li>18 years of age or older</li><li>
Possess a valid, unrestricted state-issued driver&rsquo;s license</li><li>
Have a high school diploma or GED</li><li>
Pass a background check and drug screening</li><li>
Legally authorized to work in the United States without sponsorship</li><li>
Basic knowledge of fundamental computer programs for record-keeping and baggage routing</li><li>
Lift 50 lbs. with or without reasonable accommodation
</li><li>Adaptability to changing priorities and time management skills
</li><li>Strong teamwork and collaboration skills</li><li>
This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays</li><li>
This is a part-time position, starting at $16 per hour</li></ul>
Physical and Other Requirements:
<ul><li>This is not a Department of Transportation safety-sensitive position</li></ul><div>
Please complete the online application. Qualified applicants will be contacted.</div></div>

Airport Agent - ROW

<div>About SkyWest:
<p>
SkyWest Airlines is the career destination for more than 12,000 professionals who are literally &quot;going places&quot; with their careers.</p><p>
SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of &quot;America&rsquo;s Best Employers&quot; by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.</p><p>
While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!</p>
Primary Job Duties:
<div>
Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including but not limited to ticketing and rebooking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.</div><div><br>
</div><div>As a SkyWest employee, you&rsquo;ll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift-trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the potential to advance within the company.</div><div></div><div><b><br>
Responsibilities</b></div><br>
<div></div><ul><li>
Load/unload customer luggage, airfreight, and company mail on/off aircraft</li><li>
Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and rebook passengers all in a prompt and friendly manner</li><li>
Escort passengers and special-needs customers safely and courteously</li><li>
Marshal aircraft in and out of the ramp area</li><li>
This position requires you to work outside in all weather conditions</li><li>
Service aircraft as needed</li><li>
Other duties as assigned</li></ul>
Minimum Requirements:
<ul><li>18 years of age or older</li><li>
Possess a valid, unrestricted state-issued driver&rsquo;s license</li><li>
Have a high school diploma or GED</li><li>
Pass a background check and drug screening</li><li>
Legally authorized to work in the United States without sponsorship</li><li>
Basic knowledge of fundamental computer programs for record-keeping and baggage routing</li><li>
Lift 50 lbs. with or without reasonable accommodation
</li><li>Adaptability to changing priorities and time management skills
</li><li>Strong teamwork and collaboration skills</li><li>
This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays</li><li>
This is a part-time position, starting at $14.50 per hour</li></ul>
Physical and Other Requirements:
<ul><li>This is not a Department of Transportation safety-sensitive position</li></ul><div>
Please complete the online application. Qualified applicants will be contacted.</div></div>

Airport Agent - BTM

Airport Agent - LWB

<div>About SkyWest:
<div><b>
SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. Come join our Watertown, SD team as a Cross Utilized Supervisor! This Station serves Watertown and the surrounding areas, as it provides daily flights connecting it directly to many locations across the country and the world. As a Cross Utilized Supervisor you will be supervising a team of airline professionals as you provide an excellent customer experience and maintain an efficient, safe, and on-time airline.</b></div><div></div><div><b><br>
As a SkyWest employee, you will be part of an exciting team spread across the nation that loves working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first-time flier, we want to make it a great experience. Aside from being a part of this incredible network of individuals, all SkyWest employees enjoy unparalleled travel benefits for you and your family with one or more of our four mainline partners. Come join our Watertown team!</b></div>
Primary Job Duties:
<div><b>
As a SkyWest Supervisor, you will be given the opportunity to lead by example, set a positive work atmosphere for your department, and promote our guiding principles.</b></div><br>
<div></div><ul><li>
Work closely with other supervisors to maintain a consistent standard and quality environment for our employees</li><li>
Develop, supervise, and oversee all cross-utilized agents</li><li>
Provide direction, guidance, and positive motivation for all station personnel</li><li>
Ensure compliance with all SkyWest operating standards and procedures</li><li>
Constantly promote teamwork to achieve station goals</li><li>
Attend company training classes as needed</li><li>
Conduct briefings and meetings with station personnel</li><li>
Cross Utilized Agent duties as required</li></ul>
Minimum Requirements:
<ul><li>18 years of age or older</li><li>
Possess a valid, unrestricted state-issued driver&rsquo;s license</li><li>
High school diploma or GED equivalent</li><li>
Pass a background check and drug screening</li><li>
Legally authorized to work in the United States without sponsorship</li><li>
Possess excellent communication and organizational skills</li><li>
Demonstrate strong people and employee-relation skills</li><li>
Self-motivated and goal-oriented</li><li>
Work under pressure</li><li>
Understanding of ticketing, gate, and ramp procedures</li><li>
Lift 50+ pounds consistently, with or without reasonable accommodation<br>
</li><li>
Required knowledge and understanding of SkyWest Airlines&rsquo; policies and procedures</li><li>
Familiar with partner dedicated computer systems</li><li>
Promote a safety culture in the station</li><li>
This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays</li><li>
Part-time and full-time positions may be available</li><li>
$16 per hour, plus override</li></ul>
Physical and Other Requirements:
<ul><li>This is not a Department of Transportation safety-sensitive position</li></ul><div>
Please complete the online application. Top applicants will be contacted for an interview. This job posting may have a video interview requirement. Please monitor your email and junk folder for additional instructions.</div></div>

Airport Agent Supervisor - ATY

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