airline station agent

Unifi

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
 
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
 
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
 
Job Summary: 
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
 
Benefits: 
<ul>
<li>Flight Privileges: Offered after 30 days for employees and eligible family members!</li>
<li>Weekly pay for hourly employees (could change it specific to the state e.g. CA)</li>
<li>Full time starts at 30 hours per week!</li>
<li>Paid time off (for full-time employees).</li>
<li>Comprehensive Medical, Dental and Vision Insurance (for full-time employees).</li>
<li>401k for all employees.</li>
<li>Exclusive discounts and additional wellness programs.</li>
</ul>
Job Duties: 
<ul>
<li>Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.</li>
<li>Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.</li>
<li>Direct passengers through Customs, Immigration, and Quarantine.</li>
<li>Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.</li>
<li>Push wheelchairs with passengers through all areas of the airport.</li>
<li>Adhere to all safety procedures and policies.</li>
<li>Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.</li>
<li>Complete work in a safe and secure manner, following company safety and operational standards</li>
<li>Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.</li>
</ul>
Qualifications: 
<ul>
<li>High School diploma or GED.</li>
<li>Must be at least 18 years of age.</li>
<li>Must be able to obtain credentials required as per airport or state or customs requirements.</li>
</ul>
Physical requirements: 
<ul>
<li>Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.</li>
</ul>
Working conditions: 
<ul>
<li>Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.</li>
<li>Must be able and open to work in outside weather conditions which may include severe seasonal elements.</li>
</ul>

Airport Customer Service Agent (United) - ALB

Envoy Air

<div>Overview:

Come and work for Envoy Air, an American Airlines Group Company, at DSM and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. 
We are hiring immediately, with no experience required! 
Pay rate: $16.29 / HR
Responsibilities:

What&rsquo;s in it for you?<ul><li>
Travel for free with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.</li><li>
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul>
What you will be doing!<ul><li>
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger&rsquo;s trip. Don&rsquo;t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.</li><li>
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.</li><li>
No time for the gym? No problem! You will get a good workout in while lifting the customers&rsquo; bags onto the belt and seeing them off to their destination.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul>
Qualifications:
<div>
Requirements:</div><ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos 
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</div>

Full Time Airport Agent - Customer Service

Fenix Aviation

Your Aviation Career Starts Here!Airport Baggage Handler (Ramp Agent)Cabin Cleaning AgentPart-time scheduleAM: 0400 - 0900 DAYS: MON, WED, FRIPM: 1700 - 2100 DAYS: SAT, SUNPay $21.00Days of Operation: Tuesday, Wednesday, Friday, Sat, Sun**Experience Preferred but not necessary****APPLY ONLINE AT https://www.fli-aviation.com/**Objective: Airline service provider seeking courteous, self-motivated and highly dependable individuals capable of providing a SAFE and SECURE work environment under stressful situations and rigid time constraints.Description: Airport Baggage Handlers also referred to as Ramp Agents are responsible for the SAFE and SECURE direction of all arriving and departing aircrafts to and away from the gate. Ramp Agents are also responsible for the loading, unloading and transport of customer baggage and freight, the servicing of aircrafts, the proper use and maintenance of ground service equipment and other duties as assigned.Location: Cincinnati/Northern Kentucky International Airport (CVG)Minimum Qualifications:High School Graduate or Equivalent Be at least 18 years of age Possess a valid driver's license Able to read, write and speak the English language effectively Successfully complete a ten (10) year background investigation including criminal history, FBI fingerprinting and pre-employment drug screening Authorized to work in the U.S. as defined in the Immigrations Act of 1986Job Requirements:Required to work flexible shifts, weekends and holidays Able to lift, push and pull 70 pounds(70lbs) comfortably Capable of climbing, bending, kneeling, crawling, and stooping often Able to work in various weather conditions Able to work independently and within a team environment Effective communication skills Friendly and courteous demeanor Able to operate within expected timelinesDuties and Responsibilities:Responsible for maintaining a SAFE and SECURE ramp environment at all times Compliance of all Safety procedures as designated by the Air Carrier, Station, and other entities Marshalling of all aircraft on the ramp including the directing, towing and parking of said aircraft Ensuring proper use and maintenance of all ground service equipment (GSE) Responsible for providing accurate and careful handling of passenger baggage and freight during aircraft upload, download and transport Service aircrafts as needed including lavatories, potable water and cabin grooming Continued communication with Operations, Flight Crew, Passenger Service and other ground personnel Other duties as assignedBenefits:Competitive Wages Uniforms provided Paid TrainingJob Type: Part-timePay: $21.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li></ul>Experience:<ul><li>Airline: 1 year (Required)</li></ul>Work Location: In person

Ramp Agent/Baggage Handler and Cabin Cleaner

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader">About WFS</h2>
</div><div>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</div></div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
The Passenger Services Manager oversees all aspects of passenger service operations to ensure safe, efficient, and customer-focused service delivery. This role manages front-line teams responsible for check-in, boarding, arrivals, and special assistance, ensuring compliance with airline standards, regulatory requirements, and company policies, the manager partners with station leadership and airline customer to drive performance, safety, and service excellence. 
Compensation Rate: $75,000.00 per year
Employment Status: Full-Time/Salary
Account Designation: Allegiant Air
Watch Our Team in Action: Day In The Life Ground Handling</div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2>
</div><div><ul><li>
Lead and support passenger service teams to deliver exceptional customer experiences.</li><li>
Ensure compliance with TSA, FAA, and airline policies, procedures, and service level agreements.</li><li>
Oversee staffing, scheduling, and training to meet operational demands.</li><li>
Monitor daily flight activities to ensure on-time performance and service quality.</li><li>
Conduct performance reviews, coach supervisors, and foster professional development.</li><li>
Manage incident reports, customer feedback, and corrective action plans.</li><li>
Liaise with airline customers, airport authorities and internal departments to resolve issues and maintain strong relationships.</li><li>
Maintain records, reports and documentation in accordance with company and regulatory requirements.</li><li>
Promote a strong culture of safety, teamwork, and accountability throughout the station.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Minimum Requirements</h2>
</div><div><ul><li>Bachelor's degree (B.A.) from four-year college or university;</li><li>
or one to two years related experience and/or training; or equivalent combination of education and experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Preferred Skills</h2>
</div><div><ul><li>Ability to speak/write and be understood by peers, internal and external customers.</li><li>
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.</li><li>
Ability to write reports, business correspondence, and procedure manuals.</li><li>
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Physical Requirements/Working Conditions</h2>
</div><div><ul><li>
Ability to stand, walk, and move throughout the terminal and ramp areas for extended periods.</li><li>
Must be able to list, push, pull and carry items up to 35 pounds.</li><li>
Comfortable working in various weather conditions including heat, cold, rain, and snow.</li><li>
Able to bend, kneel, and reach as required to assist passengers or access equipment.</li><li>
Must have sufficient visual accuity to read documents, screens, and operational materials.</li><li>
Able to hear and communicate clearly in a high-noise airport environment.</li><li>
Ability to work flexible hours, including nights, weekends, and holidays to support operational needs.</li><li>
Must be able to remain alert and responsive during irregular operations or extended shifts.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Perks &amp; Benefits</h2>
</div><div><ul><li>Want your pay in advance? Access your pay when you need it through DailyPay app!</li><li>
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!</li><li>
Need quality medical care? Multiple options for both full and part-time employees!</li><li>
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li>
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!</li><li>
Want to invest in your future? 401k program offered!</li><li>
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!</li></ul> 
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</div></div></div>

Passenger Service Manager

CHINA AIRLINES

Job SummaryBe the face of our airline at SeaTac International Airport! We're seeking a friendly, professional Customer Service Agent to assist travelers and coordinate with ground handling companies while ensuring a smooth and welcoming airport experience.Key Responsibilities:<ul><li>Supervise and coordinate check-in counter operations</li><li>Oversee boarding gate procedures</li><li>Coordinate baggage handling operations</li><li>Monitor ramp operations to ensure smooth flight operations</li><li>Perform pre- and post-flight preparation and data/record organization</li></ul>Qualifications:<ul><li>College education or above</li><li>Strong communication and coordination skills</li><li>Fluency in English is required; proficiency in Mandarin is preferred.</li><li>Additional language skills are a plus (e.g., Vietnamese, Filipino/Tagalog, Thai, etc.)</li><li>Previous experience with an airline or airport passenger ground handling agency is preferred</li><li>Ability to work in a fast-paced airport environment</li><li>Willing to work shifts; working hours may vary depending on flight schedules and operational needs, including evening shifts, weekends, and holidays</li><li>Must be authorized to work in the United States</li></ul>Work Schedule:Shift work according to flight operation schedulesBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Holiday Paid</li><li>Paid time off</li><li>Paid training</li><li>Monthly transportation allowance</li></ul>** If you are interested in this position, please kindly send your resume to seacirecruiter@china-airlines.com.Job Type: Full-timePay: $21.92 - $23.98 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>MS Office (Word,Exel,PowerPoint): 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>SeaTac, WA 98188 (Required)</li></ul>Work Location: In person

Customer Servie Agent - SeaTac Airport

Menzies Aviation

<div>Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Account Manager will be responsible for assisting the operational team to deliver excellent and safer performance in the cargo service functions at a high-volume international airport.to include managing the Company's relationship with assigned airline customer, acting as the liaison between the two. Lead problem avoidance and resolution initiatives

This Job is at Bradley International Airport (BDL)

Salary: $100,000 - $120,000

Reporting to: Regional VP

Primary Accountabilities and Duties
<ul>
<li>Implement Menzies Aviation Policies and Procedures as laid down in the Eight Pillars of Management</li>
<li>Ensures service delivery to customer airlines is according to the airline contracts, and within the agreed budget level</li>
<li>Ensures safety and security procedures are performed according to the Menzies Health &amp; Safety regulations, and according to international aviation standards</li>
<li>Monitors performance, taking action to correct any shortfalls</li>
<li>Liaise with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials, and other airport stakeholders</li>
<li>Provides reports as required, and service delivery measurements</li>
<li>Provides leadership to the management team, developing their skills</li>
<li>Responsibilities include interviewing; training employees; planning, assigning, and directing work; appraising performance; employee recognition, addressing issues and ensuring employees successfully complete company's training programs.</li>
<li>Work shifts as required by the business</li>
<li>To report any significant deficiency in our products, materials and documents</li>
<li>Has the duty to suggest any improvements to working practices, especially those relating to safety and security</li>
<li>Must follow all security procedures as required</li>
<li>Other duties as assigned</li>
</ul>
Supervisory Responsibilities
<ul>
<li>Manages employees in the Ground Handling department.</li>
<li>Is responsible for the overall direction, coordination, and evaluation of this unit.</li>
<li>Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.</li>
</ul>
Candidate requirements
<ul>
<li>HSD or GED.</li>
<li>Two to Five years related experience; or equivalent combination of education and experience.</li>
<li>Airport Ground Handling experience at a high-volume international airport.</li>
<li>Financial management skills awareness.</li>
<li>Able to communicate effectively with senior level personnel.</li>
<li>Able to work with a multinational work force, and to adjust to the local conditions of the station.</li>
<li>A working knowledge of the IATA Standard Ground Handling Agreement.</li>
<li>Aptitude to develop the supervisory team, provide succession planning, and re-engineer business processes as demanded by changes in the business.</li>
<li>Able to support other stations as required and ensure own station responsibilities are covered with on leave.</li>
<li>Excellent knowledge of ramp/cargo/ GSE.</li>
<li>Strong written, verbal and interpersonal skills.</li>
<li>Demonstrates customer relationship skills, including ability to effectively communicate with all levels of employees from field to corporate executives.</li>
<li>Strong Finance and Accounting Experience and Background</li>
<li>Should possess solid problem solving, multi-tasking abilities and experience in the handling of flight operations.</li>
<li>Computer and experience with Microsoft Office programs required.</li>
<li>Ability to write reports, business correspondence, and procedure manuals.</li>
<li>Ability to effectively present information to and respond to questions from groups of managers, clients, customers, and the general public.</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Possess/Maintain a valid state Driver's License and other FAA/Airport required identifications and seals.</li>
<li>Must pass pre-employment physical and a drug test.</li>
</ul>
Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!</div>

Account Manager- Airport Ground Handling

Piedmont Airlines

<div>We can&rsquo;t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager.
Essential Duties:<ul><li>
Responsible for below-the-wing servicing of the aircraft</li><li>
Load and unload baggage and cargo</li><li>
Operate motorized service vehicles and equipment</li><li>
Guide and park aircraft</li><li>
Perform cabin maintenance tasks</li><li>
De-ice aircraft</li><li>
Work as a team to provide excellent customer service and meet corporate objectives</li></ul>
Job Qualifications and Competencies:<ul><li>
Successful completion of training course</li><li>
Ability to meet company goals and customer expectations in a high energy environment</li><li>
Effective communication skills</li><li>
Ability to organize, prioritize, and multitask</li></ul>
Preferred Qualifications:<ul><li>
Previous airline experience</li><li>
Previous employment as a front-line customer service provider</li><li>
Basic knowledge of computer applications and programs</li></ul>
Work Environment:<ul><li>
Use of computers, telephones, and other office equipment</li><li>
Airport ramp environment, subject to varied weather conditions and elevated noise levels</li><li>
All shifts including weekends, nights, holidays and/or irregular shifts</li></ul>
Physical Requirements:<ul><li>
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs</li><li>
Handle objects up to 70 pounds</li><li>
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs</li></ul>
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver&rsquo;s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$15.25/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
July 12, 2026<h3 class="jobSectionHeader">
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.</h3></div>

Ramp Agent (Part-Time)

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