airline ticket agent

Chalo Pakistan Tours Pvt Ltd.

<p><b>CHALO PAKISTAN TOURS (PVT.) LTD</b></p><p><b>We&rsquo;re Hiring: Ticketing Officer - International &amp; Domestic </b></p><p><b>Job Description:</b><br/>Chalo Pakistan Tours (Pvt.) Ltd is seeking a skilled and customer-focused <b>Ticketing Officer</b> to join our team. The ideal candidate will be responsible for handling airline reservations, issuing tickets, managing fare quotations, and providing accurate travel-related information to customers. This role requires efficiency, attention to detail, and a strong commitment to customer satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle airline reservations, ticket issuance, re-issuance, and cancellations</li><li>Provide accurate fare quotations and travel options</li><li>Manage refunds, date changes, and ticket modifications</li><li>Coordinate with airlines and travel partners</li><li>Maintain accurate records and documentation</li><li>Deliver excellent customer service</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>3 to 5 years</b> of professional work experience in the role of <b>&ldquo;Ticketing Officer/ Consultant.</b></li><li>Minimum Bachelor&rsquo;s degree</li><li>Knowledge of GDS systems (Amadeus/Sabre/Galileo preferred)</li><li>Strong communication and customer service skills</li><li>Ability to work efficiently under pressure</li><li>Proficiency in MS Office including Microsoft Outlook, Word and Excel</li></ul><p><b>Location:</b> DHA Phase 6 - Karachi<br/><b>Job Type:</b> Full-time</p><p>Job Type: Full-time</p><p>Pay: Rs65,000.00 - Rs85,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Ticketing : 3 years (Required)</li></ul><p>Language:</p><ul><li>English &amp; Urdu (Required)</li></ul><p>Work Location: In person</p>

Ticketing Officer - International & Domestic Airline

GAT Airline Ground Support

Job Summary
<br>As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
<br><br>
<b>Responsibilities:</b><br>
<ul>
<li>Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.</li>
<li>Must be able to announce both incoming and outbound flights.</li>
<li>Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.</li>
<li>Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.</li>
<li>Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.</li>
<li>Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.</li>
<li>Able to stand and work in one location for up to four hours at a time.</li>
<li>You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.</li>
<li>Work independently without direct supervision.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Must be at least 18 years of age</li>
<li>Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.</li>
<li>Ability to read, speak, and understand the English language.</li>
<li>Ability to stand for long periods of time</li>
<li>Must possess good communication skills and a friendly, outgoing personality in person and via telephone.</li>
<li>Possess entry-level computer skills</li>
<li>Occasionally lift bags or items weighing between 50 and 70 pounds</li>
<li>Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law</li>
<li>Must be able to work nights, weekends, and holidays</li>
</ul>


Airport Customer Service Agent

Seven Zones Travel

<p>Seven Zones Travel is a UK and US-based travel agency with branches in Pakistan. We specialize in <b>Umrah packages, flight bookings, holiday tours, and visa services.</b> We are now expanding our operations in <b>Multan</b> and looking for energetic and target-driven <b>Sales Agents</b> to join our growing team.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle <b>flight and Umrah package inquiries</b> via calls, WhatsApp, and walk-in clients.</li><li>Provide <b>accurate ticket pricing, availability, and package details</b> to customers.</li><li>Book and issue tickets using <b>GDS systems (Amadeus / Sabre / Galileo)</b>.</li><li>Maintain excellent customer service and ensure high client satisfaction.</li><li>Follow up with leads to <b>convert inquiries into confirmed sales</b>.</li><li>Coordinate with the operations team for visa, hotel, and transport arrangements.</li><li>Achieve <b>monthly sales targets</b> and report to the branch manager.</li></ul><p><b>Requirements:</b></p><ul><li><b>Minimum 1 year experience</b> in travel or Umrah sales (preferred).</li><li>Hands-on knowledge of <b>GDS / ticketing systems</b> is a plus.</li><li>Excellent <b>communication and negotiation skills</b>.</li><li>Strong <b>customer handling</b> and problem-solving abilities.</li><li>Must be <b>punctual, disciplined, and target-oriented</b>.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs40,000.00 per month</p><p>Work Location: In person</p>

Flight and umrah Sale Agent Multan Branch

Travynex LLC

<p>Job Title</p><p>Travel Consultant (Remote &ndash; Egypt)</p><p>Travynex LLC /</p><p>Full-time / Remote</p><p>⸻</p><p>Job Description</p><p>We are a UAE-based travel company looking for a Travel Consultant to join our remote team in Egypt. The ideal candidate has experience in airline ticketing, customer handling, and travel systems, with the ability to work independently in a fully remote environment.<br/>Key Responsibilities</p><ul><li>Handle airline ticket bookings, modifications, reissues, and cancellations</li></ul><ul><li>Work on GDS systems (Amadeus preferred)</li></ul><ul><li>Assist customers with travel inquiries via WhatsApp, email, and calls</li></ul><ul><li>Provide accurate fare information and travel solutions</li></ul><ul><li>Follow company policies and procedures</li></ul><ul><li>Coordinate with the internal team when needed</li></ul><p>⸻</p><p>Requirements</p><ul><li>Proven experience as a Travel Consultant or Ticketing Agent</li></ul><ul><li>Experience using Amadeus GDS</li></ul><ul><li>Good command of English (Arabic is a plus)</li></ul><ul><li>Ability to work remotely with minimal supervision</li></ul><ul><li>Stable internet connection and personal laptop</li></ul><p>⸻</p><p>Preferred Qualifications (Plus)</p><ul><li>Experience in UAE or GCC travel market</li></ul><ul><li>Corporate or B2B ticketing experience</li></ul><ul><li>Knowledge of fare rules and airline policies</li></ul><p>⸻</p><p>What We Offer</p><ul><li>Fully remote position</li></ul><ul><li>Monthly salary (based on experience)</li></ul><ul><li>Stable workload</li></ul><ul><li>Opportunity to grow with a UAE-based company</li></ul><p>Job Type: Full-time</p><p>Pay: From E&pound;14,000.00 per month</p>

Travel Consultant

Emirates Nuclear Energy

<p></p><div><div><div><div><div><b>Posting Date: </b>25 Dec 2025
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>3429
</div></div></div></div><div><div><div><div><b>Company: </b>ENEC
</div></div></div></div><div><div><div><div><b>Location: </b>HQ - Abu Dhabi
</div></div></div></div><div><div><div><div><b>Posting Status: </b>Active Recruitment
</div></div></div></div><div><div><div><div><div><div><div><div>Job Purpose</div>
</div><div><div>
To assist in all travel activities for Emirates Nuclear Energy Corporation (ENEC) employees and related business associates. This includes ongoing business-training-related travel for employees, consultants, and contractor staff as well as consistently ensuring optimal pricing and customer service for all travel-related expenses and activities.</div></div></div><div><div><div>
Key Activities, Responsibility &amp; Accountability</div>
</div><div><div>
Travel bookings coordination<br>
Responsibilities and Accountabilities:<br>
<ul><li>Arrange airline tickets for new employees relocated to UAE, or for resigned/terminated employees or for existing employees travelling on business/training missions</li><li>Provide research about destinations, plan trips for the employees and their families if required in accordance to HR policy manual</li><li>Arrange accommodation for employees going on business/training missions inside or outside UAE</li><li>Arrange local transportation and meals if required for the employees going on business/training mission outside UAE</li><li>Process internal ENEC approval for travel arrangements, make three quotations and recommend the best agent for HR &amp; Administration Director to approve</li><li>Liaise with hotels, airlines and agents to confirm bookings in order to avoid any delay</li><li>Answering employees&rsquo; queries regarding their travel arrangement and the status of the bookings</li><li>Provide employees with confirmed booking details and advice on employees in case of any change to the trip plan and bookings</li><li>Advice Finance, HR, Training in case of cancelation of trip or a change occur to the trip plan</li><li>Implement appropriate filing and data retrieval systems to ensure proper data management for any travel arrangements</li><li>Review invoices for agent/airline/hotel/transportation and other services required for payment processing in order to ensure accuracy of cost</li></ul>
External Relationships<br>
Responsibilities and Accountabilities:<br>
<ul><li>Develop and maintain good working relationships with agencies, hotels, caterers, restaurants, etc. to ensure prompt resolution of issues</li><li>Provide high level of service on such activities as following up on ticket exchanges, reservation amendments and cancellation to provide an effective and prompt service</li></ul></div></div></div><div><div><div>
Responsibilities &amp; Accountabilities (contd.)</div>
</div><div><div>
Stakeholder Engagement<br>
Responsibilities and Accountabilities:<br>
<ul><li>Facilitate communication both internally and externally in order to build and nurture mutually beneficial working</li></ul>
relationships.</div></div></div><div><div><div>
Professional Certifications</div>
</div></div><div></div><div><div><div>Qualifications</div>
</div><div><div>
Diploma (Based on experience below) / Bachelor</div></div></div><div><div><div>
Experience</div>
</div><div><div>
 0 to 4 years of experience minimum in relevant field.</div></div></div></div></div></div></div></div></div><p></p>

Travel Coordinator

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>Provide comprehensive best in class sales support across all channels and segments to Emirates trade partners in order to maximize revenue and achieve commercial targets Support the sales teams and external customers ensuring that all requests are actioned promptly.
</p><ul><li><p>Create, update, and maintain customer and agency records accurately.
</p></li><li><p>Handle general trade partner and customer enquiries, ensuring prompt resolution or escalation when required.
</p></li><li><p>Receive, investigate, and resolve client complaints to ensure high levels of customer satisfaction.
</p></li><li><p>Liaise with internal departments to obtain required information for timely and accurate sales support.
</p></li><li><p>Ensure all transactional sales activities are processed efficiently to minimise delays and enhance service delivery.
</p></li><li><p>Coordinate and support Sales Teams in selling and marketing Emirates products through efficient handling of direct mail, telesales, and correspondence.
</p></li><li><p>Compile regular and ad-hoc sales and commercial reports accurately and within stipulated deadlines.
</p></li><li><p>Maintain a structured and retrievable filing system for all sales documentation to avoid delays or data loss.
</p></li><li><p>Regularly update and maintain records on Salesforce.com and other Emirates Group systems.
</p></li><li><p>Support the Sales Support Team Leader / Sales Support Manager with ad-hoc tasks and projects as required.
</p></li><li><p>Troubleshoot trade partner issues and resolve contractual and operational queries to maximise sales opportunities.
</p></li><li><p>Ensure timely and accurate distribution of fare rules, contracts, and commercial communications across all sales channels.
</p></li><li><p>Maintain a strong understanding of all Emirates commercial products and initiatives in the market.
</p></li><li><p>Prepare, circulate, and track commercial and sales advisory notices with appropriate approvals and documentation.
</p></li></ul><ul><li><p>Obtain approvals, maintain records, and provide statistics for ad-hoc commercial activities, including:
</p><ul><li><p>Fare amendments and waivers
</p></li><li><p>Conditions of carriage amendments
</p></li><li><p>Excess baggage approvals
</p></li><li><p>Ticket validity changes and class switches
</p></li><li><p>Skywards status matches
</p></li><li><p>Agent AD tickets and special agent fares
</p></li><li><p>Chauffeur Drive, STPC bookings, Marhaba lounge passes, etc.
</p></li></ul></li><li><p>Create reservations, arrange ticketing, and ensure fare collection as instructed.
</p></li><li><p>Resolve booking discrepancies and operational issues efficiently.<br>
</p></li></ul><p></p><br>
<ul><li><p>Handle nationwide group business enquiries and provide quotations and reservations within agreed timelines.
</p></li><li><p>Work closely with Sales Teams to actively solicit and support group business, including ad-hoc and series groups.
</p></li><li><p>Build and manage group requests using the GYM Application, including:
</p><ul><li><p>Creating group contracts
</p></li><li><p>Monitoring group blocks throughout the full lifecycle
</p></li><li><p>Managing deposits, cancellations, and capacity adjustments
</p></li></ul></li><li><p>Ensure compliance with all group procedures, policies, and guidelines.
</p></li><li><p>Book and coordinate special group services such as STPC, seat allocations, meals, SSRs, and group check-in.
</p></li><li><p>Maintain accurate group records before, during, and after travel, and follow up on post-departure activities.
</p></li><li><p>Produce monthly and periodic group sales performance reports for Commercial Management.
</p></li><li><p>Administer and coordinate client and agency familiarisation events.
</p></li><li><p>Liaise with internal and external stakeholders to ensure all logistical arrangements, reservations, and documentation are in place.
</p></li><li><p>Ensure events are executed smoothly and contribute to incremental revenue generation.
</p></li><li><p>Coordinate with internal departments including Airports, Reservations Services, EGTIF, Accounting, and Revenue Optimisation.
</p></li><li><p>Build strong working relationships with local Sales Teams and the Revenue Optimisation department in Dubai.
</p></li><li><p>Remain updated on airline policies, procedures, industry regulations, and market developments.
</p></li><li><p>Communicate accurate and timely information to clients and stakeholders.
</p></li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p>Qualification:
<br>
- 10 years schooling or equivalent
<br>
<br>
Experience
<br>
- Customer Service/Customer Relations 3+ years
<br>
- Preferable work experience in an Airline or Travel Agency
<br>
<br>
Skills:
<br>
- Basic fares and ticketing qualification from a recognised institute or airline.
<br>
- Knowledge of fare construction and ticketing with an understanding of Computerised Reservation Systems (CRS)/MARS/Galileo/Sabre.
<br>
- Knowledge of MS Office packages.
<br>
- Knowledge of world geography.
</p><p>Must have the right to live &amp; work in KSA.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Competitive Salary</p></div>

Senior Sales Support Assistant

Ansar Gallery

<p>A logistics Assistant is responsible for the coordination of enterprise-wide logistics management. An individual accomplishes this by strategic contract preparations, shipment order handling, transportation network modeling, cargo and freight planning, transportation analysis, execution and monitoring. Logistics Assistant also is called logistics executives of supply chain management. A logistical assistant helps handle a company's shipping and receiving processes, or &quot;logistics.&quot;</p><p>VISA APPLICATION:</p><p> Completing the visa application process for purchasers and the management within the given time frame.</p><p>1. Filling the visa application either online or in the printed format as per the consulates requirement.</p><p>2. Arranging the required documents and fees to be submitted in the consulate based on the type of visa to be applied.</p><p>3. Manually applying with the aforesaid documents directly to the concerned consulates either accompanying the requisite personal or on his/her behalf within the set time as per the instruction of the Superior Manager.</p><p>4. Collecting the applied visa on the date and time mentioned by the consulate.</p><p>5. Informing the purchase department and the concerned personal regarding the status of his/her visa obtained through the Superior Managers.</p><p>6. Maintaining a statement of the status and validity of the visa obtained and doing regular follow up of the trip based on that.</p><p>TICKETING:</p><p> Arranging tickets for Purchasers, Staffs and the Management.</p><p>1. Confirmation of proper approval by the top management for the ticket requested by the HR Department or the Purchase department.</p><p>2. Obtaining fare quotations from 3 different travel agents for the ticket to be purchased and making booking in the cheapest available seat and airline for the required travel date and sector. Fares are cross checked through the airline website.</p><p>3. Issuing the ticket after the quotations are approved by the Superior manager once the date and time is cross checked with travelling person and with the purchase department in case of purchasers trip.</p><p>4. Forwarding the hardcopy and softcopy of the issued ticket to the HR Department and informing the concerned branches in case of inter-branch travel of purchasers through the Superior managers.</p><p>5. Preparing the LPO for the ticket issued in favor of the concerned travel agent and filing the same with all the related documents and forwarded to the accounts department.</p><p>6. Maintaining the LPO files serially date wise and keeping a statement for the same.</p><p>EXPORT</p><p> Arranging Documents Needed for Export of Goods to Doha &amp; Bahrain DESIGNATION</p><p>Logistics Assistant</p><p>SALARY</p><p>Up to Qr.2250</p><p>REQUIREMENT</p><p>02 EXPERIENCE</p><p>03 Years Minimum LOCATION</p><p>Qatar PREFERENCE</p><p>Experience in Related section</p><p>REQUIREMENT ANNOUNCEMENT FOR ANSAR GROUP</p><p>1. Preparing the original invoice and packing list as per the details provided by the Doha &amp; Bahrain purchase department with the approval from the Superior Managers.</p><p>2. Arranging the certificate of origin from the Sharjah Chamber of Commerce &amp; Industry by manually applying for the same in case of Export to Qatar.</p><p>3. Arranging insurance for all the consignment to both the destinations either by sea, air or by land.</p><p>4. Maintaining a separate file for Exporting Laptops &amp; Mobile Phones through DHL and keeping a track of the shipments by regular checking through the DHL website until delivered safely to the concerned destinations.</p><p>5. Maintaining the files of Export to both the destinations serially date wise.</p><p>EXPENSE PREPARATION</p><p> Preparing expense details for cost calculation</p><p>1. Expense details of the import of goods from various destinations is prepared by accounting all the charges incurred on the consignment and is forwarded to the warehouse once approved by the Superior managers.</p><p>2. Expense incurred on the export consignments in UAE are forwarded to the Respective branches.</p><p>3. Maintaining the files with details of the expense incurred for each consignment serially date wise.</p><p>ARRANGING PAYMENTS</p><p> Arranging payment to the Agents</p><p>1. Preparing the details of the expense bills supplied by the freight forwarders and clearing agents with proper supporting documents to be forwarded to the account department for payment once approved by the Superior Managers.</p><p>2. Bills from the travel agents are cross checked with the LPOs prepared and credit notes for refunded tickets.</p><p>3. Preparing details of payments to be made to the Insurance Company once the certificate issued is received. Cross checking is made to avoid duplication of certificates.</p><p>4. Forwarding the details of Container unloading charges to the accounts department for payment once the bill is received.</p><p>5. Maintaining files of all the payment made serially date wise.</p><p>REPORTING</p><p> Preparation of weekly and fortnight reports</p><p>1. Report of tickets issued &ndash; Weekly</p><p>2. Branch visit and local purchase trip &ndash; 15 days.</p><p>FILING</p><p> Maintaining of Files</p><p>1. Separate files are maintained for Import, Export, LPOs, DP, L.C, Bank, T.T, Insurance, Visa, Letterhead, etc</p><p>2. Hardcopy of all the documents forwarded within or outside the company are maintained and kept filed.</p><p>Skills</p><p> Proven analytical and written presentation skills</p><p> Ability to communicate to a number of internal and external groups.</p><p> Ability to identify potential problems before they occur. Proactive in preparation and uses initiative in response.</p><p> Ability to manage day to day interactions with contracted external service providers and analyses their performance.</p><p> Demonstrated capacity for self-organization.</p><p> Computer skills, including internet navigation, and various office applications.</p><p> Demonstrated ability to work in a multi-cultural environment, and establish harmonious and effective working relationships both within and outside the organization.</p><p>Job Type: Full-time</p><p>Pay: RO225.000 - RO250.000 per month</p>

Logistics Assistant

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