airline ticket agent

Alwarda Travels

Key Responsibilities1. Ticketing &amp; Reservations<ul><li>Book domestic &amp; international air tickets</li><li>Issue, reissue, and cancel tickets as required</li><li>Handle fare calculations and pricing</li><li>Use GDS systems like Amadeus, Galileo, or Sabre</li></ul>2. Customer Handling<ul><li>Assist customers with flight options and best fares</li><li>Provide travel advice (routes, timings, airline policies)</li><li>Handle inquiries via phone, WhatsApp, and email</li><li>Maintain professional customer service at all times</li></ul>3. Documentation<ul><li>Verify passenger details (passport, visa requirements)</li><li>Ensure correct data entry in ticket bookings</li><li>Maintain records of bookings and transactions</li></ul>4. Problem Solving<ul><li>Handle flight changes, delays, cancellations</li><li>Manage refunds and rebooking requests</li><li>Resolve customer issues quickly and professionally</li></ul>5. Coordination<ul><li>Communicate with airlines for special requests or issues</li><li>Coordinate group bookings when required</li><li>Stay updated with airline policies and fare changes</li></ul>6. Financial Handling<ul><li>Prepare quotations and invoices</li><li>Manage ticket pricing and commissions</li><li>Track payments and outstanding balances</li></ul>Required Skills<ul><li>Experience with GDS systems (Amadeus / Galileo / Sabre)</li><li>Strong communication and customer dealing skills</li><li>Good knowledge of airline fares and ticketing rules</li><li>Attention to detail and accuracy</li><li>Ability to work under pressure</li></ul>Preferred Qualifications<ul><li>1&ndash;2 years experience in a travel agency or airline ticketing</li><li>Proficiency in MS Office</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Travel Agency: 1 year (Required)</li></ul>Work Location: In person

Air Ticketing Officer

Aeropoint Aviation Services LLC

Job Title: Airline Booking Agent / Travel Consultant / Ticketing AgentAbout the RoleWe are looking for a detail-oriented and customer-focused Airline Booking Agent to join our growing travel and aviation services team in Muscat. This role is ideal for someone who enjoys helping customers plan and book flights, providing excellent service, and working in a fast-paced travel environment.You will handle flight reservations, ticketing, and travel inquiries while ensuring a smooth and professional booking experience for customers.Why This Job is Attractive<ul><li>High-demand travel and aviation industry role</li><li>Opportunity to work with international airline systems</li><li>Customer-facing role with communication-based career growth</li><li>Dynamic, fast-paced environment with real skill development</li><li>Stable and structured office-based position in Muscat</li></ul>Key Responsibilities<ul><li>Assist customers with flight bookings, reservations, and ticketing</li><li>Use airline reservation systems (GDS or booking platforms)</li><li>Provide accurate fare information, schedules, and travel options</li><li>Handle changes, cancellations, and rebooking requests</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Ensure all bookings comply with airline policies and procedures</li><li>Maintain accurate records of reservations and transactions</li><li>Deliver excellent customer service at all times</li></ul>Requirements<ul><li>Previous experience in travel, tourism, or customer service preferred</li><li>Knowledge of airline booking systems is an advantage (training may be provided)</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Good attention to detail and accuracy in data entry</li><li>Ability to work in a fast-paced environment</li><li>Basic computer skills and willingness to learn systems</li></ul>Why Work With Us<ul><li>Career growth in the aviation and travel industry</li><li>Training provided on booking systems and processes</li><li>Supportive and professional team environment</li><li>Exposure to international travel operations</li><li>Stable long-term employment opportunity in Muscat</li></ul>How to ApplyIf you are passionate about travel, customer service, and aviation operations, apply now and start your career in the airline booking industry.Pay: RO650.000 - RO1,000.000 per monthWork Location: In person

Airline Booking Agent

Trego-Dugan Aviation Inc

<div>
 **Open availability is needed**
 
 
 Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
 
 
 Number of weekly hours may increase or decrease due to seasonal flight changes.
 
 
 <ul>
 <li>
 Must have a valid driver's license
 </li>
 <li>
 Must pass a 10-year background check and pre-employment drug test
 </li>
 <li>
 Available to work nights, weekends, and holidays
 </li>
 <li>
 Must be able to complete required training
 
 
 </li>
 </ul>
 
 Customer Service Agent
 
 
 
 
 General Purpose Of Job
 
 
 
 This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
 </li>
 <li>
 Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
 </li>
 <li>
 Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
 </li>
 <li>
 Ensures FAA, Airline, and airport regulations are followed
 </li>
 <li>
 Enforces safety/security measures and protects sensitive zones
 </li>
 <li>
 Assists Customers with special needs, i.e., Customers who need assistance in boarding
 </li>
 <li>
 Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Able to read and write English; bilingual skills a plus
 </li>
 <li>
 Ability to work efficiently under time constraints
 </li>
 <li>
 Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
 </li>
 <li>
 Must be well groomed and physically fit
 </li>
 <li>
 Completely clean and search an aircraft
 </li>
 <li>
 Other duties as assigned
 </li>
 <li>
 Must pass a ten (10) year background check and pre-employment drug test
 </li>
 <li>
 Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
 </li>
 <li>
 Able to attend required training
 </li>
 <li>
 Obtain and hold a customs seal
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
 
 
 
 MUST be able to work a flexible schedule including nights, weekends and holidays
 
</div>

Airline Customer Service Agent

Areej Hospitality Company

Job Summary:We are seeking a dedicated and knowledgeable Travel Reservation Agent to join our team. The ideal candidate will have experience in handling domestic and international ticketing inquiries, providing excellent customer service, and possessing proficiency in various Computer Reservation Systems (CRS). As a Travel Reservation Agent, you will play a pivotal role in assisting customers with their travel needs, ensuring their bookings are accurate, and providing valuable information regarding airline tickets and travel insurances.Roles and Responsibilities:&middot; Handle domestic and international ticketing inquiries and reservations.&middot; Provide assistance to customers via phone/email/walk-ins/corporates/in-house inquiries regarding airline tickets and travel insurances.&middot; Suggest seat assignments and answer inquiries about flight schedules and fares for one-way, return, and connecting flight journeys.&middot; Manage the front desk to attend to walk-in customers.&middot; Issue group tickets efficiently and accurately.&middot; Perform cancellations, refunds, and changes in reservations as required by the customer, adhering to company policies.&middot; Verify reservations by phone and ensure accuracy of fares.&middot; Inform customers about any flight reschedules, delays, reporting times, or other relevant updates.&middot; Promote and sell travel insurance products to customers.&middot; Educate customers about the refund policy of tickets, including no-show, canceled bookings, or fare differences.CRS Knowledge:ABACUS:Proficient in Abacus automated ticketing.Skilled in using masks for fare editing.Deep knowledge of re-issuing tickets.Competence in hotel booking within the Abacus system.GALILEO:Familiarity with Galileo's basic functionality and documentation.Ability to re-issue Galileo global fares and tickets.Knowledge of Galileo's features for efficient ticketing.AMADEUS:Proficiency in Amadeus reservation and automated ticketing.Deep knowledge of re-issuing tickets within the Amadeus system.Competence in utilizing Amadeus for various travel-related tasks.SABRE:Proficiency in Sabre reservation and automated ticketing.Knowledge of re-issuing tickets using the Sabre system.Competence in utilizing Sabre for reservations and ticketing processes.Qualifications:&middot; Previous experience as a Travel Reservation Agent or in a similar role is preferred.&middot; Excellent customer service skills and a strong commitment to customer satisfaction.&middot; Knowledge of domestic and international travel regulations and policies.&middot; Strong communication and interpersonal skills.&middot; Attention to detail and accuracy in ticketing and reservation processes.&middot; Ability to adapt to different CRS platforms and software.&middot; Problem-solving abilities to handle customer inquiries and issues effectively.&middot; High school diploma or equivalent; additional travel-related certifications are a plus.Job Type: PermanentPay: RO200.000 - RO350.000 per monthWork Location: In person

PrimeFlight Aviation

<div>WHERE FRIENDLY TAKES FLIGHT &ndash; BECOME A CUSTOMER SERVICE AGENT TODAY! 


Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! 


WHY WORK FOR PRIMEFLIGHT?
<ul>
<li>Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)</li>
<li>We are committed to being a leading provider of commercial services within the aviation industry</li>
<li>Our teams focus on maintaining a positive working environment and treating all team members with respect</li>
<li>With more than 200 locations across the world, we offer opportunities for career progression</li></ul> 


SUMMARY OVERVIEW

The Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence. 


RESPONSIBILITIES
<ul>
<li>Greet and assist passengers at the airport with check-in, boarding, and general inquiries</li>
</ul><ul><li>Provide accurate information on flight schedules, gate assignments, and airport services</li>
</ul><ul><li>Handle passenger check-in and baggage processing efficiently and courteously</li>
</ul><ul><li>Assist passengers with self-service kiosks and online check-in procedures</li>
</ul><ul><li>Effectively resolve customer issues and complaints in a professional and timely manner</li>
</ul><ul><li>Make announcements and keep passengers informed about flight changes and boarding times</li>
</ul><ul><li>Ensure compliance with all airline and airport regulations and procedures</li>
</ul><ul><li>Handle the boarding process, including verifying travel documents and issuing boarding passes</li>
</ul><ul><li>Coordinate with ground staff and crew to ensure a smooth passenger experience</li>
</ul><ul><li>Process ticket sales, upgrades, and re-bookings as needed</li>
</ul><ul><li>Maintain a thorough knowledge of frequent flyer programs and other customer loyalty services</li>
</ul><ul><li>Collaborate with security personnel to ensure passenger safety and security</li>
</ul><ul><li>Keep the work area clean, organized, and stocked with necessary materials</li>
</ul><ul><li>Participate in ongoing training and development to enhance customer service skills</li>
</ul><ul><li>Exemplify PrimeFlight customer service and safety standards</li>
</ul><ul><li>Perform any additional duties as assigned by management</li></ul> 


QUALIFICATIONS
<ul>
<li>18 years of age or older</li>
</ul><ul><li>Must be legally authorized to work in the country of employment.</li>
</ul><ul><li>Communicate effectively in English (reading, writing, speaking)</li>
</ul><ul><li>One year of customer service experience</li>
</ul><ul><li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li>
</ul><ul><li>Effectively communicate with colleagues and clients, both in-person and through electronic means</li>
</ul><ul><li>Pass a background check and drug screen</li>
</ul><ul><li>Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).</li>
</ul><ul><li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li></ul> 


To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 


PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
<ul>
<li>Ability to lift up to 70 pounds</li>
</ul><ul><li>Prolonged standing and walking in an indoor/outdoor environment as applicable</li>
</ul><ul><li>Must be able to reach with arms and grasp with hands</li>
</ul><ul><li>Must be able to push, pull</li>
</ul><ul><li>Must be able to crawl and crouch, at times, in confined tight spaces</li>
</ul><ul><li>Must be able to bend, stretch, squat, kneel</li>
</ul><ul><li>Exposure to moderate and at times high noise levels</li>
</ul><ul><li>Be able to hear and respond to the spoken voice and to audible alarms</li>
</ul><ul><li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers</li>
</ul><ul><li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li></ul> 


The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 


PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. 


SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.</div>

Customer Service Agent - CLE Airport

Hallmark Aviation Services

<div>Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide exceptional service
to our WORLD CLASS International Airlines at HNL Airport.

WE ARE IN NEED OF MULTI-LINGUAL SPEAKERS FOR A PRESTIGIOUS INTERNATIONAL AIRLINE!!!

Job Duties
<ul>
<li>Perform a broad range of duties depending on location and service demands while delivering a high quality product</li>
<li>Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport</li>
<li>Constant passenger &amp; crew interaction</li>
<li>Operate jet bridge</li>
<li>Resolve issues with flight activity to ensure on-time departure</li>
<li>Some cash handling transactions, manifests, and labeling</li>
</ul>
Skills
<ul>
<li>Common sense and organized</li>
<li>Mental capacity to make quick and rational decisions</li>
<li>Effective communication skills and good listening skills</li>
<li>Able to multi-task and carry out duties in a fast-paced environment</li>
<li>Bilingual speakers needed.
</li></ul>Environmental Conditions:
<ul>
<li>Involves continuous people interaction and exposure to aircraft sounds</li></ul> 
 
 
Required Skills 
Basic Requirements
<ul>
<li>At least 18yrs old, with a High School Diploma or G.E.D.</li>
<li>English proficient, other languages may be required</li>
<li>Basic Math Skills: Adding, Subtracting, Division, and Multiplying</li>
<li>Computer Literate</li>
<li>Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs</li>
<li>Reading &amp; comprehension of reference materials, instructions, policies &amp; procedures</li></ul></div>

Airline Customer Service Representative (Korean/Japanese Language) $20/hr

CRJ Aviation

Spring into action, and start a new adventure with CRJ Aviation LLC ( A Service Provider for Allegiant Airlines)CRJ Aviation LLC is currently hiring safety concious, enthusiastic, motivated, and productive employees. If you have experience or would like to obtain experience in the aviation field, CRJ Aviation LLC has a great opportunity for you.The Cross Utilized Agent is expected to be able to, understand, perform, rotate between the duties of a Customer Service Agent and a Ground Operations Agent and ensure that safety procedures are followed in accordance with the airport, applicable laws, rules and regulations.The Cross Utilized Agent is responsible for providing customer service to all customers, including scheduled or charter services. Cross Utilized Agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and proceduresThe Cross Utilized Agent is also responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meeting arriving flights, providing service to departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other duties as assigned.Required Skills/Abilities:Effective communication skills, both verbal and written.Ability to work efficiently under time constraints.Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations. Have open availability to ensure that 75% of flights are being worked according to flight schedules.Must be well groomed and adhere to the dress code policy.Able to attend required training.Strong computer skills and ability to use general office equipment.Must be highly motivated with a positive attitude.Basic computer skills.CRJ Aviation is a drug free workplace. Pre-employment drug test required.Ability to pass airport background screening and receive an airport SIDA badgeAbility to work in extreme weather conditions.Must be at least 18 years of age and possess a valid driver's license.Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, as a requirement of the job.Must be able to pass a pre-employment background check and drug screen.Duties/Responsibilities:The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seat assignments.Handle denied boarding situations, solicit volunteers, re-accommodate customers, and provide hotel, meal, and taxi vouchers when appropriate.Ensure compliance with FAA, TSA, airline, and airport regulations.Enforce safety/security measures and monitor sensitive safety zones.Assist Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor.Complete required reports.Meet arriving flights at baggage carousel to ensure proper handling of bags.Monitor&rsquo;s baggage carousel for unclaimed baggage.Stores unclaimed bags in baggage service office until claimed or turned over to system baggage services.Handles delayed baggage issues, ensuring a written report is completed and follows up with customers until the bag is located, or the file is sent to systems baggage services.Inform customers of airline policies and procedures, re: lost, damaged, or replacement baggage and pilferage claims.Provides consequential expenses to applicable customers when there is a delayed bag.Ensure delivery of baggage to the affected customer for late arriving or miss-loaded bags.Follow-up with customers regarding lost baggage, replacement of damaged bags, car seats, strollers, etc.Track replaced, damaged, and miss-loaded baggage. Assists with lost and found articles.Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.Operate ground service equipment.Marshal aircraft to and from gates.Provide proper handling of baggage requiring special care.Service aircraft lavatories.Responsible for aircraft security searches and commissary security searches as required.Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.Able to communicate using a two-way radio.Effective communication skills, both verbal and written.Perform aircraft interior cleaning as required.Stock aircraft and carts with necessary supplies as required, i.e., in flight magazines and lavatory supplies.Inventory tracking as required.Other duties as assigned.Education and Experience:High School Diploma/GED required.Previous Customer Service preferred, however not required.Physical Requirements:Airport Agent &ndash;Team Member is regularly required to walk, stand, sit, talk, hear, see, reach, stoop, kneel, climb, and use hands and fingers to operate various types of tools and equipment (i.e., hand trucks, carts, ramps, tugs, etc.).May be required to lift, push, pull, or carry up to 100 lbs.May be required to work various shifts/days in a 24-hour situation (i.e., split shifts, delayed flights, etc.).Regular attendance is a requirement of the role.Exposure to heights, small spaces, extreme noise (i.e., airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations.Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time.Ability to wear personal protective gear.Some travel may be a requirement of the role.Work Remotely<ul><li>No</li></ul>Job Type: Part-timePay: From $15.00 per hourBenefits:<ul><li>Employee assistance program</li><li>On-the-job training</li></ul>Application Question(s):<ul><li>Able to push, pull, lift up to 100 pounds? </li><li>Do you have aviation experience? Above and or below the wing (GOA, &amp; CSA) experience? </li><li>Do you have the ability to work Monday and Friday mornings? </li><li>Do you have the ability to work Sunday, Monday, Thursday, and Fridays starting in May? </li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

PART TIME Airline Cross Utilized Agent LSE (Flight Benefits)

Search 2318+ Airline ticket agent jobs near you this May. New roles added regularly across leading industries. Apply today.

2318 airline ticket agent jobs Near Me

Air Ticketing Officer

Airline Booking Agent

Airline Customer Service Agent

Air Ticketing Officer

Customer Service Agent - CLE Airport

Airline Customer Service Representative (Korean/Japanese Language) $20/hr

PART TIME Airline Cross Utilized Agent LSE (Flight Benefits)