airline ticket agent

Trego-Dugan Aviation Inc

<div>
 **Open availability is needed**
 
 
 Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
 
 
 Number of weekly hours may increase or decrease due to seasonal flight changes.
 
 
 <ul>
 <li>
 Must have a valid driver's license
 </li>
 <li>
 Must pass a 10-year background check and pre-employment drug test
 </li>
 <li>
 Available to work nights, weekends, and holidays
 </li>
 <li>
 Must be able to complete required training
 
 
 </li>
 </ul>
 
 Customer Service Agent
 
 
 
 
 General Purpose Of Job
 
 
 
 This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
 </li>
 <li>
 Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
 </li>
 <li>
 Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
 </li>
 <li>
 Ensures FAA, Airline, and airport regulations are followed
 </li>
 <li>
 Enforces safety/security measures and protects sensitive zones
 </li>
 <li>
 Assists Customers with special needs, i.e., Customers who need assistance in boarding
 </li>
 <li>
 Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Able to read and write English; bilingual skills a plus
 </li>
 <li>
 Ability to work efficiently under time constraints
 </li>
 <li>
 Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
 </li>
 <li>
 Must be well groomed and physically fit
 </li>
 <li>
 Completely clean and search an aircraft
 </li>
 <li>
 Other duties as assigned
 </li>
 <li>
 Must pass a ten (10) year background check and pre-employment drug test
 </li>
 <li>
 Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
 </li>
 <li>
 Able to attend required training
 </li>
 <li>
 Obtain and hold a customs seal
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
 
 
 
 MUST be able to work a flexible schedule including nights, weekends and holidays
 
</div>

Airline Customer Service Agent

Hallmark Aviation Services

<div>Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide exceptional service
to our WORLD CLASS International Airlines at HNL Airport.

WE ARE IN NEED OF MULTI-LINGUAL SPEAKERS FOR A PRESTIGIOUS INTERNATIONAL AIRLINE!!!

Job Duties
<ul>
<li>Perform a broad range of duties depending on location and service demands while delivering a high quality product</li>
<li>Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport</li>
<li>Constant passenger &amp; crew interaction</li>
<li>Operate jet bridge</li>
<li>Resolve issues with flight activity to ensure on-time departure</li>
<li>Some cash handling transactions, manifests, and labeling</li>
</ul>
Skills
<ul>
<li>Common sense and organized</li>
<li>Mental capacity to make quick and rational decisions</li>
<li>Effective communication skills and good listening skills</li>
<li>Able to multi-task and carry out duties in a fast-paced environment</li>
<li>Bilingual speakers needed.
</li></ul>Environmental Conditions:
<ul>
<li>Involves continuous people interaction and exposure to aircraft sounds</li></ul> 
 
 
Required Skills 
Basic Requirements
<ul>
<li>At least 18yrs old, with a High School Diploma or G.E.D.</li>
<li>English proficient, other languages may be required</li>
<li>Basic Math Skills: Adding, Subtracting, Division, and Multiplying</li>
<li>Computer Literate</li>
<li>Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs</li>
<li>Reading &amp; comprehension of reference materials, instructions, policies &amp; procedures</li></ul></div>

Airline Customer Service Representative (Korean/Japanese Language) $20/hr

CRJ Aviation

Spring into action, and start a new adventure with CRJ Aviation LLC ( A Service Provider for Allegiant Airlines)CRJ Aviation LLC is currently hiring safety concious, enthusiastic, motivated, and productive employees. If you have experience or would like to obtain experience in the aviation field, CRJ Aviation LLC has a great opportunity for you.The Cross Utilized Agent is expected to be able to, understand, perform, rotate between the duties of a Customer Service Agent and a Ground Operations Agent and ensure that safety procedures are followed in accordance with the airport, applicable laws, rules and regulations.The Cross Utilized Agent is responsible for providing customer service to all customers, including scheduled or charter services. Cross Utilized Agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and proceduresThe Cross Utilized Agent is also responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meeting arriving flights, providing service to departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other duties as assigned.Required Skills/Abilities:Effective communication skills, both verbal and written.Ability to work efficiently under time constraints.Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations. Have open availability to ensure that 75% of flights are being worked according to flight schedules.Must be well groomed and adhere to the dress code policy.Able to attend required training.Strong computer skills and ability to use general office equipment.Must be highly motivated with a positive attitude.Basic computer skills.CRJ Aviation is a drug free workplace. Pre-employment drug test required.Ability to pass airport background screening and receive an airport SIDA badgeAbility to work in extreme weather conditions.Must be at least 18 years of age and possess a valid driver's license.Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, as a requirement of the job.Must be able to pass a pre-employment background check and drug screen.Duties/Responsibilities:The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seat assignments.Handle denied boarding situations, solicit volunteers, re-accommodate customers, and provide hotel, meal, and taxi vouchers when appropriate.Ensure compliance with FAA, TSA, airline, and airport regulations.Enforce safety/security measures and monitor sensitive safety zones.Assist Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor.Complete required reports.Meet arriving flights at baggage carousel to ensure proper handling of bags.Monitor&rsquo;s baggage carousel for unclaimed baggage.Stores unclaimed bags in baggage service office until claimed or turned over to system baggage services.Handles delayed baggage issues, ensuring a written report is completed and follows up with customers until the bag is located, or the file is sent to systems baggage services.Inform customers of airline policies and procedures, re: lost, damaged, or replacement baggage and pilferage claims.Provides consequential expenses to applicable customers when there is a delayed bag.Ensure delivery of baggage to the affected customer for late arriving or miss-loaded bags.Follow-up with customers regarding lost baggage, replacement of damaged bags, car seats, strollers, etc.Track replaced, damaged, and miss-loaded baggage. Assists with lost and found articles.Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.Operate ground service equipment.Marshal aircraft to and from gates.Provide proper handling of baggage requiring special care.Service aircraft lavatories.Responsible for aircraft security searches and commissary security searches as required.Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.Able to communicate using a two-way radio.Effective communication skills, both verbal and written.Perform aircraft interior cleaning as required.Stock aircraft and carts with necessary supplies as required, i.e., in flight magazines and lavatory supplies.Inventory tracking as required.Other duties as assigned.Education and Experience:High School Diploma/GED required.Previous Customer Service preferred, however not required.Physical Requirements:Airport Agent &ndash;Team Member is regularly required to walk, stand, sit, talk, hear, see, reach, stoop, kneel, climb, and use hands and fingers to operate various types of tools and equipment (i.e., hand trucks, carts, ramps, tugs, etc.).May be required to lift, push, pull, or carry up to 100 lbs.May be required to work various shifts/days in a 24-hour situation (i.e., split shifts, delayed flights, etc.).Regular attendance is a requirement of the role.Exposure to heights, small spaces, extreme noise (i.e., airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations.Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time.Ability to wear personal protective gear.Some travel may be a requirement of the role.Work Remotely<ul><li>No</li></ul>Job Type: Part-timePay: From $15.00 per hourBenefits:<ul><li>Employee assistance program</li><li>On-the-job training</li></ul>Application Question(s):<ul><li>Able to push, pull, lift up to 100 pounds? </li><li>Do you have aviation experience? Above and or below the wing (GOA, &amp; CSA) experience? </li><li>Do you have the ability to work Monday and Friday mornings? </li><li>Do you have the ability to work Sunday, Monday, Thursday, and Fridays starting in May? </li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

PART TIME Airline Cross Utilized Agent LSE (Flight Benefits)

<div>
 Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
 
 
 Number of weekly hours may increase or decrease due to seasonal flight changes.
 
 
 Airline Customer/Ramp Service Agent
 
 
 Starting wage $14/hour
 
 
 <ul>
 <li>
 Paid Time Off
 </li>
 <li>
 Must have a valid driver's license
 </li>
 <li>
 Must pass a 10-year background check and pre-employment drug test
 </li>
 <li>
 Must be able to complete required training
 
 
 </li>
 </ul>
 
 General Purpose of Job:
 
 This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, and commissary duties as required.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 The ideal candidate must be people oriented, highly motivated, and have a positive and friendly attitude.
 </li>
 <li>
 Processing Customers' tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.
 </li>
 <li>
 Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
 </li>
 <li>
 Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate.
 </li>
 <li>
 Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures and protects sensitive zones.
 </li>
 <li>
 Assists Customers with special needs, i.e., Customers who need assistance in boarding.
 </li>
 <li>
 Loading and uploading baggage on and off the aircraft.
 </li>
 <li>
 Marshaling in the planes and pushing back the aircraft.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Work in extreme outdoor conditions.
 </li>
 <li>
 Ability to push/pull/lift 70 lbs. continuously.
 </li>
 <li>
 Able to read and write English; bilingual skills a plus.
 </li>
 <li>
 Ability to work efficiently under time constraints.
 </li>
 <li>
 Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
 </li>
 <li>
 Other duties as assigned by the Station Leader.
 </li>
 <li>
 Must be 18 years or older.
 </li>
 <li>
 Must pass a ten (10) year background check and pre-employment drug test.
 </li>
 <li>
 Must have authorization to work in the U.S. as defined in the Immigration Act of 1986.
 </li>
 <li>
 Able to attend required training.
 </li>
 <li>
 Valid Driver&rsquo;s license
 
 
 </li>
 </ul>
 
 Competency/Behavioral Requirements:
 
 Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail. Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high stress situations, be open to change (positive or negative), and to considerable variety in the workplace&mdash;willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be helpful on the job. Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done. Be persistent in the face of obstacles.
 
 
 
 Physical Demands
 
 
 
 Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.
 
 
 
 Work Environment:
 
 Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
 
 
 
 Other Requirements and Qualifications:
 
 Education: High School diploma or equivalent.
 
 
 
 Knowledge:
 
 Possess basic computer skills
</div>

Part-Time Airline Agent, Cross-Utilized

GAT Airline Ground Support

Job Summary
 As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
 
Responsibilities: 
<ul>
<li>Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.</li>
<li>Must be able to announce both incoming and outbound flights.</li>
<li>Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.</li>
<li>Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.</li>
<li>Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.</li>
<li>Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.</li>
<li>Able to stand and work in one location for up to four hours at a time.</li>
<li>You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.</li>
<li>Work independently without direct supervision.</li>
</ul>
Requirements: 
<ul>
<li>Must be at least 18 years of age</li>
<li>Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.</li>
<li>Ability to read, speak, and understand the English language.</li>
<li>Ability to stand for long periods of time</li>
<li>Must possess good communication skills and a friendly, outgoing personality in person and via telephone.</li>
<li>Possess entry-level computer skills</li>
<li>Occasionally lift bags or items weighing between 50 and 70 pounds</li>
<li>Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law</li>
<li>Must be able to work nights, weekends, and holidays</li>
</ul>

Airport Customer Service Agent

<div>&quot;ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE&quot; 


Hallmark Aviation is seeking an AIRLINE ACCOUNT MANAGER to provide Exceptional service

to our WORLD CLASS International Airlines at LAX airport. 

<div>
The Airline Account Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. 
 
 
Airline Business Manager Summary: 
 
<ul><li>Maximize airline account revenues and profitability; Control the budget for labor costs and allocation</li></ul> 
<ul><li>Ensure that airline account operates according to schedule and service level agreements</li></ul> 
<ul><li>Oversee the long-term analysis of manpower needs, groom potential leaders</li></ul> 
<ul><li>Manage, input, and update employee attendance records and ensure appropriate shift coverage using Attendance Enterprise timekeeping system</li></ul> 
<ul><li>Develop and cultivates strong customer relations/retention</li></ul> 
<ul><li>Support, hire, train their airline account team; coordinates between Human Resources, Training and Quality Assurance department to ensure a compliant and pleasant work environment</li></ul> 
<ul><li>Provide hands-on supervision of the staff and delegate workload</li></ul> 
<ul><li>Provide direct customer relations support</li></ul> 
<ul><li>Ensure cross training of staff members and monitor mandatory training</li></ul> 
<ul><li>Administer performance recognition and reward program(s)</li></ul> 
<ul><li>Carry out disciplinary action and motivational activities when needed</li></ul> 
<ul><li>Process promotion, demotion and termination paperwork</li></ul> 
<ul><li>Enforce company policies and procedures (including safety, security, and uniform &amp; grooming standards)</li></ul> 
 
 
 
 
Preferred Skills and Experience 
 
 o Proven LEADERSHIP abilities and ORGANIZATIONAL skills 
 
 o Familiarity with the Aviation industry (or B2B crack): Ticketing experience, passenger service experience 
 
 o PC basics (Outlook, Microsoft Word, Powerpoint, excel, Adobe PDF, etc.) 
 
 o Excellent interpersonal, coaching and counseling skills 
 
 o Self-driven focus on Customer and Client satisfaction 
 
 o Ability to excel under pressure of meeting extreme deadlines 
 
 o Able to communicate effectively, both verbally and in writing 
 
 o Experienced in planning a roster and monitoring work schedules 
 
 o Able to solve daily problems and make quick decisions within the operation 
 
 o Able to work varied hours, and flexible to travel if needed. 
 
 Apply online today! https://hallmark-aviationcareers.silkroad.com/ 
 
 
 
 
Essential Requirements: 
 
 PREVIOUS AIRLINE EXPERIENCE 
 At least 18yrs old, with a High School Diploma or G.E.D. 
 English proficient, other languages may be required 
 Basic Math Skills: Adding, Subtracting, Division, and Multiplying 
 Computer Literate 
 Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs 
 Reading &amp; comprehension of reference materials, instructions, policies &amp; procedures 
 
 
Basic Requirements: 
 
 Valid US work authorization 
 Professional demeanor and exceptional presentation 
 Flexible schedule &amp; availability
 
 Background Check, Fingerprinting required 
 Drug Screen required on day of hire</div> 
 
 
Required Skills 
. 
 
 
Required Experience 
.</div>

Airline Account Manager - Starting at $70K+

AL ASR TRAVEL & TOURS (KARACHI PAKISTAN)

Key responsibilities1. Ticketing and Reservations: Issue airline tickets, manage reservations, and handle booking modifications.2. Customer Service: Provide excellent service to customers, answering queries and resolving issues.3. Fare Calculation: Calculate fares, taxes, and fees accurately.4. Payment Processing: Process payments and manage transactions.5. Itinerary Management: Create and modify itineraries, ensuring accuracy.6. Documentation: Verify and manage travel documents (passports, visas).7. Communication: Keep customers informed about flight schedules, changes, and cancellations.8. Problem-Solving: Resolve ticketing and reservation issues efficiently.9. Record-Keeping: Maintain accurate records of bookings and transactions.10. Compliance: Ensure adherence to airline policies, regulations, and industry standards.The goal is to provide efficient and courteous service, ensuring a smooth travel experience for customers.Qualifications and Experience:  High school diploma / equivalent Minimum 4/5 Years&rsquo; Experience working with an any IATA agency Must have experience in handling directly with customers Excellent Communication Skills Negotiating Skills  Target and Goal OrientedPay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Airline Ticketing Officer

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