airport control operator

County of Volusia

<div>
 The Airport Control Center Agent is an integral part of the Airport&rsquo;s operations/security team and essential to the efficient day-to-day support of the Airport&rsquo;s operation/security activity. The Airport Control Center Agent is a multi-functional position that encompasses functional areas (Airport Operations and Airport Security)
 
 
 (NOTE:
 
 These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)
 
 
 
 <ul>
 <li>
 Monitors and inspects the airport&rsquo;s perimeter fence and gates for any damage, gaps in the gates and/or fence, gaps from bottom to ground and ensures the gates are locked and secured.
 </li>
 <li>
 As needed will perform inspections of airside, landside, and terminal buildings to ensure compliance with the Airport Security Program (ASP) and federal regulations.
 </li>
 <li>
 Maintains a positive friendly working relationship with airport operations team, tenants, and guests while implementing the Airport's Security Program (ASP).
 </li>
 <li>
 Monitors airport security video surveillance, fire protection, radio communications systems, and alarm systems to ensure security system is operational; monitors security system activities for discrepancies, dispatching appropriate staff as required.
 </li>
 <li>
 Reports fires, acts of vandalism, theft, illegal entry, or any other unauthorized, irregular or suspicious activity immediately.
 </li>
 <li>
 Receives and directs emergency and non-emergency calls efficiently.
 </li>
 <li>
 Dispatches emergency and non-emergency calls to appropriate personnel and maintains the status of incidents and record of dispatched service.
 </li>
 <li>
 Assists with or responds to and coordinates emergency response agencies, personnel, and equipment to respond to airport and aircraft emergencies, accidents, alerts and/or airport security incidents.
 </li>
 <li>
 Communicates and coordinates information or instructions clearly and effectively with law enforcement, emergency responders, and airport tenants via two-way radios, telephone, and in-person briefings.
 </li>
 <li>
 May be required to work overtime shifts based on operational needs.
 </li>
 <li>
 Monitors for activities that violate airport safety and security regulations, could result in injury, or cause damage to airport property.
 </li>
 <li>
 Provides airport tenants and users with operational conditions, information, directions, and assistance through multi-modes of communication and computer systems to ensure safe, secure, and expeditious movement of the traveling public.
 </li>
 <li>
 Monitors airport operational conditions and status of automated systems; performs routine tests to ensure appropriate notifications and follow-up actions.
 </li>
 <li>
 Notifies airport staff of important operational matters by way of telephone, radio, email, paging systems, in person or other digital notification systems.
 </li>
 <li>
 Coordinates and dispatches appropriate staff regarding operational, maintenance, safety and security related issues; logs and reports complaints (i.e., noise, shuttle, etc.) to staff for appropriate follow-up.
 </li>
 <li>
 Initiates and coordinates airport response and notification of essential local, state, and federal agencies to respond to emergencies in support of the &ldquo;Unified Incident Command&rdquo; structure; assists with operation of the Airport Operations Center (AOC) as required.
 </li>
 <li>
 Monitors Communication Center equipment, and reports equipment problems; records all significant events disseminated to and/or from the Communications Center in computerized daily logs.
 </li>
 <li>
 May be trained as an Airport Operations Agent to have the awareness and proficiency required to perform job duties.
 </li>
 <li>
 Perform Customer Services tasks including, but not limited to answering telephones, paging passengers over the airport paging system, providing directions to the public, assisting with lost and found when required.
 </li>
 <li>
 Provides for the collection and dissemination of airport condition information to air carriers, tenants, and interested parties via the Notices to Airmen (NOTAM) system, telephone and digital products. Must maintain any necessary training and qualifications to legally issue NOTAMs.
 </li>
 <li>
 When needed, will assist in providing escorts for tours, events, and equipment within the Security Identification Area (SIDA), Sterile Areas and Air Operating Areas (AOA).
 </li>
 <li>
 Operates County vehicles and equipment.
 </li>
 <li>
 Performs duties as a trusted agent as needed.
 </li>
 <li>
 May be assigned to other county locations based upon operational needs.
 </li>
 <li>
 Attends work on a regular and consistent basis.
 </li>
 <li>
 Must adhere to Federal, State, County and Local ordinances.
 </li>
 <li>
 Responds to emergency situations.
 </li>
 <li>
 Performs other duties as assigned.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Graduation from high school or possession of a GED.
 </li>
 <li>
 One (1) year of experience working in airport security or operations or a communications center.
 
 
 </li>
 </ul>
 
 Licenses and Certifications:
 
 
 
 <ul>
 <li>
 Must obtain or possess a valid Florida driver&rsquo;s license at the time of hire and maintain thereafter.
 </li>
 <li>
 Must obtain Airport Perimeter Service Road/Non-Movement Area driver certification/endorsement within ten (10) days of initial performance of duties and maintain thereafter.
 </li>
 <li>
 Must obtain Airport Airfield Ground Vehicle Operator driver certification/endorsement within six (6) months of initial performance of duties and maintain thereafter. (May be extended by Airport Management as needed.)
 </li>
 <li>
 Must obtain a Security Identification Display Area (SIDA) Badge and maintain thereafter.
 </li>
 <li>
 Must obtain the American Association of Airport Executives (AAAE) Airport Certified Employee (ACE) Communications Center Operations within 24 months of initial hire.
 
 
 </li>
 </ul>
 
 NOTE: Candidates selected for interviews will be required to undergo and pass the following:
 
 
 
 <ul>
 <li>
 Criminal History Records Check (CHRC) with no disqualifying offenses.
 </li>
 <li>
 Computer Skills test (type 15-20 words per minute).
 </li>
 <li>
 Knowledge of and the ability to enforce airport security regulations and operating procedures in an impartial manner as outlined in 14 Code of Federal Regulations (CFR) part 139 and 49 CFR 1542.
 </li>
 <li>
 Operational working knowledge of Airport Control/Communication Center.
 </li>
 <li>
 Operational working knowledge of Closed-Circuit Television Systems (CCTV) and audio communication equipment.
 </li>
 <li>
 Skilled in using computers, faxes, office equipment, and related software (MS Office).
 </li>
 <li>
 Skilled in the operation of a multi-line or computerized telephone, and in the operation of digital, audio, or radio communications equipment.
 </li>
 <li>
 Ability to communicate effectively, both orally and in writing.
 </li>
 <li>
 Ability to monitor CCTV cameras for long periods.
 </li>
 <li>
 Ability to accurately assess emergency and non-emergency information, make correct decisions, and take appropriate action.
 </li>
 <li>
 Ability to establish and maintain effective working relationships with internal and external agencies and with the public.
 </li>
 <li>
 Ability to work without close supervision and to make independent judgments based on established policies and safety standards.
 </li>
 <li>
 Ability to work and multi-task in a high stress environment during emergencies and non-emergency situations.
 </li>
 <li>
 Ability to tactfully deal with customers and provide customer service.
 </li>
 <li>
 Ability to work with frequent interruptions and changes in priorities.
 </li>
 <li>
 Ability to operate multiple types of radio and other communication devices.
 </li>
 <li>
 Ability to facilitate training, conduct briefings and provide feedback.
 </li>
 <li>
 Ability to work longer and rotating shifts to provide 24/7 coverage.
 </li>
 <li>
 Ability to key data accurately.
 </li>
 <li>
 Ability to prepare reports.
 </li>
 <li>
 Ability to recognize public safety hazards.
 </li>
 <li>
 Ability to maintain confidential information.
 </li>
 <li>
 Ability to safely operate vehicles and ground equipment.
 </li>
 <li>
 Ability to be trained as an Airport Operations Agent to have the awareness and proficiency required to perform job duties.
 </li>
 <li>
 Ability to express ideas clearly and concisely, orally and in writing to groups and individuals.
 </li>
 <li>
 Ability to respond to emergency situations.
 </li>
 <li>
 Ability to communicate effectively both orally and in writing.
 </li>
 <li>
 Ability to establish and maintain effective working relationships.
 </li>
 <li>
 Ability to work under stressful conditions.
 </li>
 <li>
 Ability to interact effectively with others.
 </li>
 <li>
 Must be able to relocate to other county locations based upon operational needs.
 
 
 </li>
 </ul>
 
 Ada Requirements
 
 
 
 
 Mental Demands:
 
 Ability to read and comprehend technical and professional journals, manuals, procedures and instructions: maps, layouts, memos, summaries, reports and evaluations. Ability to speak clearly and concisely, read, write, and comprehend English to relay information to other workers and laymen. Ability to perform basic math and arithmetic. Ability to identify and resolve problems. Ability to analyze data and develop conclusions. Ability to comprehend and use radio procedures and designations.
 
 
 
 Physical Demands:
 
 Ability to perform essential duties and responsibilities, and meet the minimum requirements. Visual acuity (peripheral vision, depth perception, color acuity) of 20/30 vision standard in each eye; if corrective lenses must be used to satisfy 20/30 vision standard, uncorrected vision should be no worse than 20/100 in each eye to operate motorized and special use vehicles, airfield marking lights, computers, CCTV, and special use identification media. Ability to talk and pass a hearing test with less than or equal to 40 decibels in each ear under the frequencies: 2,000 Hz, 3,000 Hz and 4,000 Hz. Ability to stand, sit, walk and view computer screens/CCTV for prolong periods of time. Ability to work rotating day/night shifts and work up twelve (12) hours shifts. Ability to lift and carry, push, pull, up to 50 pounds unassisted; stand, walk, climb, reach, handle, finger dexterity.
 
 
 
 Environmental Demands
 
 : Extended periods of inside and outside work. Ability to tolerate periods of inclement weather including high heat and humidity, wind, rain, and cold. May be exposed to chemicals, insects, odors, dust, fumes, noise, and vibration.
 
 
 
 
 
 Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.
 
 
 
</div>

Airport Control Center Agent

City of Manchester, NH

<div>AIRPORT OPERATIONS DISPATCHER - 3035
GRADE - 106
PAY RANGE - $22.41 - $31.95/hr - plus a comprehensive benefits package
GENERAL STATEMENT OF DUTIES:
Serves as centralized communications agent involving Airport and tenant operations, public safety, emergency response, and public information; performs directly related work as required.
DISTINGUISHING FEATURES OF THE CLASS:
The principal function of an employee in this class is to maintain a contact point for airport public safety, emergency response and airport personnel and to receive information and dispatch accordingly; to provide accurate information to appropriate administration, operations, law enforcement, and emergency response personnel; and to provide information and assistance to the public. The work is performed under the supervision and direction of the Airport Operations Superintendent or an assigned supervisor. Considerable leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with members of the public, airport and airline personnel, public safety personnel, mutual aid departments (fire and law enforcement), vendors, contractors, and others. The principal duties of this class are performed in a central communications/operations center requiring constant attention to several communications sources, CCTV, security, and alarm systems, at any given time, while addressing inquiries from the general public.
EXAMPLES OF ESSENTIAL WORK:
<ul><li>Processes requests for emergency assistance from 911, air traffic emergency phone, conventional telephone lines, radio frequencies, and emergency call boxes:</li>
<li>Monitors CCTV and reports suspicious activity;</li>
<li>Monitors panic alarms from garage/airport administration/security checkpoints and dispatches appropriate personnel;</li>
<li>Monitor Airport Emergency Crash Phone System Status. Quickly interpret and record information given by the Air Traffic Control Tower or MHT Airport Fire Department about impending aircraft emergencies and make radio and phone notifications to all responding units or agencies;</li>
<li>Initiates alert tones for emergency operations;</li>
<li>Alerts airport management of emergency activities;</li>
<li>Alerts airport management and tenants of emergency activities and weather, related situations:</li>
<li>Evaluate, prioritize, and route emergency and non-emergency calls to appropriate personnel to provide pertinent information at all times;</li>
<li>Requests and transmits information from other City departments or outside agencies as needed by Law Enforcement, Fire and Airport personnel;</li>
<li>Receives and directs trouble reports from tenants and employees to the appropriate department. Provides receipt and final resolution;</li>
<li>Receives and directs tenant and public comments;</li>
<li>Receives and logs emergency information using computer aided dispatch (CAD) in multiple locations and maintains information for units who responded to incidents for their report writing purposes;</li>
<li>Provides information gathered from investigating data and media from several Departmental and intra-Departments sources for follow-up by airport management;</li>
<li>Receives call out information from airport employees and notifies the appropriate supervisor;</li>
<li>Monitors weather and alerts proper personnel of any incoming emergency situation, including tornadoes, snow conditions, electrical storms, floods and related;</li>
<li>Receives tenant requests for snow removal;</li>
<li>Monitors security alarms and dispatches airport law enforcement;</li>
<li>Monitors fire alarm system and dispatches airport fire;</li>
<li>Maintains a current map of airport layout and surrounding areas and is responsible for memorizing changes;</li>
<li>Dispatches appropriate personnel to security gates for vehicle inspections;</li>
<li>Receives complaints, questions, comments and inquiries from the public, and provides information or refers callers to the appropriate party;</li>
<li>Responds to citizens questions and comments in a courteous and timely manner;</li>
<li>Provides direction and assistance to the public, including communications with local agencies, and handles emergency situations dealing with emotional, injured, victimized and irate persons;</li>
<li>Provides information to tenants and visitors;</li>
<li>Directs customer and news media questions about specific airport or airline operations to the appropriate airline or airport representative;</li>
<li>Runs license/registration checks;</li>
<li>Runs name checks against security files;</li>
<li>Supports security functions including performing background checks, finger printing, issuing temporary badges, badge renewals, receiving and removing access from terminated/expired badges and issuance of AOA driver permits;
</li><li>Conducts weekly pager tests and maintains Airport Personnel Telecommunication Paging System for emergency notifications;</li>
<li>Use security system to check validity of security badges, and provide other data and pertinent information to requesting personnel;</li>
<li>Answers courtesy phone during non-business hours;</li>
<li>Acts as a repository for lost and found items;</li>
<li>Performs airport paging;</li>
<li>Performs parking validation;</li>
<li>Maintains a vehicle tow log;</li>
<li>Reviews and maintains C*Cure Security System configurations, assets and monitors security alarms;
</li><li>Monitors access control systems;</li>
<li>Communicates with and makes notifications to outside agencies as necessary, including, Federal, State, local, and other city departments;
</li><li>Prepares correspondence, reports, lists and other documents on computer; Maintains copies of Notice to Airmen (NOTAM) and Airfield Advisory reports received from Airport Operations to distribute, if necessary, to airline flight crews, airline operations and airport tenants;
</li><li>Operates radio consoles, telephones, facsimile machines, switchboards, computer and other related systems and equipment;</li>
<li>Completes and maintains reports and records;</li>
<li>Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;</li>
<li>Communicates and coordinates regularly with appropriate others to ensure and maximize the effectiveness and efficiency of interdepartmental operations and activities;</li>
<li>Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;</li>
<li>Provides guidance and demonstrations to new employees in similar positions;</li>
<li>Keeps supervisors informed of work progress, issues, and potential solutions;</li>
<li>Attends meetings and training to stay current on relevant practices and developments;</li>
<li>Responds to citizen inquiries courteously and promptly;</li>
<li>Coordinates regularly with others to enhance interdepartmental efficiency; and</li>
<li>Performs additional duties as required by the classification.</li>
</ul>
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
<ul><li>Substantial knowledge of current practices and procedures involved in customer service delivery;</li>
<li>Substantial knowledge of modern office procedures, practices and equipment;</li>
<li>Substantial knowledge of modern office filing systems and procedures;</li>
<li>Ability to deal with airport tenants and the public in a courteous and efficient manner;</li>
<li>Ability to deal with a wide range of persons including situations in which individuals may be upset over issues involved with airline, travel, and security activities and policies;</li>
<li>Ability to communicate effectively with others both orally and in writing, using both technical and non-technical language;</li>
<li>Ability to understand and follow oral and/or written policies, procedures and instructions;</li>
<li>Ability to prepare and present accurate and reliable reports;</li>
<li>Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;</li>
<li>Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;</li>
<li>Ability to perform a wide variety of duties with accuracy and speed under the pressure of time sensitive deadlines and during emergency situations;</li>
<li>Ability and willingness to learn quickly and put to use new skills and knowledge brought about by rapidly changing information and/or technology;</li>
<li>Integrity, ingenuity and inventiveness in the performance of assigned tasks.
</li></ul>ACCEPTABLE EXPERIENCE AND TRAINING:
<ul><li>Graduation from High School or possession of a GED; and</li>
<li>Zero to two years of experience in a related field, e.g., Law Enforcement/Emergency Services Dispatcher, Communications, Airport/Airline operations; or</li>
<li>Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.</li>
</ul>
REQUIRED SPECIAL QUALIFICATIONS:
<ul><li>On call status;</li>
<li>Pass a criminal background check and receive an airport I.D. badge</li>
<li>Certification as a Public Safety Dispatcher, and/or equivalent certifications as may be required, must be obtained within one year of hire.</li>
<li>Maintain Department of Homeland Security (DHS)/Transportation Security Administration (TSA) Trusted Agent Status for Airport Security Vital Information Records.</li>
<li>Successfully complete and maintain training to effectively serve as temporary Airport Security Specialist when needed.</li>
</ul>
ESSENTIAL PHYSICAL ABILITIES:
<ul><li>Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively in emergency situations with an attention to time constraints;</li>
<li>Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to operate and monitor a computerized communications system;</li>
<li>Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a keyboard, several phone lines and other communications equipment;</li>
<li>Sufficient strength and endurance, with or without reasonable accommodation to lift and carry, through a full range of motion, up to 20 pounds occasionally, 10 pounds frequently and 5 pounds consistently;</li>
<li>Sufficient personal mobility and physical reflexes, which permits the employee to operate in a general office and communications center environment.</li></ul></div>

AIRPORT OPERATIONS DISPATCHER - AVIATION

<div>AIRPORT OPERATIONS DISPATCHER - 3035
GRADE - 106
PAY RANGE - $22.41 - $31.95/hr (Part-Time)
GENERAL STATEMENT OF DUTIES:
Serves as centralized communications agent involving Airport and tenant operations, public safety, emergency response, and public information; performs directly related work as required.
DISTINGUISHING FEATURES OF THE CLASS:
The principal function of an employee in this class is to maintain a contact point for airport public safety, emergency response and airport personnel and to receive information and dispatch accordingly; to provide accurate information to appropriate administration, operations, law enforcement, and emergency response personnel; and to provide information and assistance to the public. The work is performed under the supervision and direction of the Airport Operations Superintendent or an assigned supervisor. Considerable leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with members of the public, airport and airline personnel, public safety personnel, mutual aid departments (fire and law enforcement), vendors, contractors, and others. The principal duties of this class are performed in a central communications/operations center requiring constant attention to several communications sources, CCTV, security, and alarm systems, at any given time, while addressing inquiries from the general public.
EXAMPLES OF ESSENTIAL WORK:
<ul><li>Processes requests for emergency assistance from 911, air traffic emergency phone, conventional telephone lines, radio frequencies, and emergency call boxes:</li>
<li>Monitors CCTV and reports suspicious activity;</li>
<li>Monitors panic alarms from garage/airport administration/security checkpoints and dispatches appropriate personnel;</li>
<li>Monitor Airport Emergency Crash Phone System Status. Quickly interpret and record information given by the Air Traffic Control Tower or MHT Airport Fire Department about impending aircraft emergencies and make radio and phone notifications to all responding units or agencies;</li>
<li>Initiates alert tones for emergency operations;</li>
<li>Alerts airport management of emergency activities;</li>
<li>Alerts airport management and tenants of emergency activities and weather, related situations:</li>
<li>Evaluate, prioritize, and route emergency and non-emergency calls to appropriate personnel to provide pertinent information at all times;</li>
<li>Requests and transmits information from other City departments or outside agencies as needed by Law Enforcement, Fire and Airport personnel;</li>
<li>Receives and directs trouble reports from tenants and employees to the appropriate department. Provides receipt and final resolution;</li>
<li>Receives and directs tenant and public comments;</li>
<li>Receives and logs emergency information using computer aided dispatch (CAD) in multiple locations and maintains information for units who responded to incidents for their report writing purposes;</li>
<li>Provides information gathered from investigating data and media from several Departmental and intra-Departments sources for follow-up by airport management;</li>
<li>Receives call out information from airport employees and notifies the appropriate supervisor;</li>
<li>Monitors weather and alerts proper personnel of any incoming emergency situation, including tornadoes, snow conditions, electrical storms, floods and related;</li>
<li>Receives tenant requests for snow removal;</li>
<li>Monitors security alarms and dispatches airport law enforcement;</li>
<li>Monitors fire alarm system and dispatches airport fire;</li>
<li>Maintains a current map of airport layout and surrounding areas and is responsible for memorizing changes;</li>
<li>Dispatches appropriate personnel to security gates for vehicle inspections;</li>
<li>Receives complaints, questions, comments and inquiries from the public, and provides information or refers callers to the appropriate party;</li>
<li>Responds to citizens questions and comments in a courteous and timely manner;</li>
<li>Provides direction and assistance to the public, including communications with local agencies, and handles emergency situations dealing with emotional, injured, victimized and irate persons;</li>
<li>Provides information to tenants and visitors;</li>
<li>Directs customer and news media questions about specific airport or airline operations to the appropriate airline or airport representative;</li>
<li>Runs license/registration checks;</li>
<li>Runs name checks against security files;</li>
<li>Supports security functions including performing background checks, finger printing, issuing temporary badges, badge renewals, receiving and removing access from terminated/expired badges and issuance of AOA driver permits;
</li><li>Conducts weekly pager tests and maintains Airport Personnel Telecommunication Paging System for emergency notifications;</li>
<li>Use security system to check validity of security badges, and provide other data and pertinent information to requesting personnel;</li>
<li>Answers courtesy phone during non-business hours;</li>
<li>Acts as a repository for lost and found items;</li>
<li>Performs airport paging;</li>
<li>Performs parking validation;</li>
<li>Maintains a vehicle tow log;</li>
<li>Reviews and maintains C*Cure Security System configurations, assets and monitors security alarms;
</li><li>Monitors access control systems;</li>
<li>Communicates with and makes notifications to outside agencies as necessary, including, Federal, State, local, and other city departments;
</li><li>Prepares correspondence, reports, lists and other documents on computer; Maintains copies of Notice to Airmen (NOTAM) and Airfield Advisory reports received from Airport Operations to distribute, if necessary, to airline flight crews, airline operations and airport tenants;
</li><li>Operates radio consoles, telephones, facsimile machines, switchboards, computer and other related systems and equipment;</li>
<li>Completes and maintains reports and records;</li>
<li>Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;</li>
<li>Communicates and coordinates regularly with appropriate others to ensure and maximize the effectiveness and efficiency of interdepartmental operations and activities;</li>
<li>Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;</li>
<li>Provides guidance and demonstrations to new employees in similar positions;</li>
<li>Keeps supervisors informed of work progress, issues, and potential solutions;</li>
<li>Attends meetings and training to stay current on relevant practices and developments;</li>
<li>Responds to citizen inquiries courteously and promptly;</li>
<li>Coordinates regularly with others to enhance interdepartmental efficiency; and</li>
<li>Performs additional duties as required by the classification.</li>
</ul>
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
<ul><li>Substantial knowledge of current practices and procedures involved in customer service delivery;</li>
<li>Substantial knowledge of modern office procedures, practices and equipment;</li>
<li>Substantial knowledge of modern office filing systems and procedures;</li>
<li>Ability to deal with airport tenants and the public in a courteous and efficient manner;</li>
<li>Ability to deal with a wide range of persons including situations in which individuals may be upset over issues involved with airline, travel, and security activities and policies;</li>
<li>Ability to communicate effectively with others both orally and in writing, using both technical and non-technical language;</li>
<li>Ability to understand and follow oral and/or written policies, procedures and instructions;</li>
<li>Ability to prepare and present accurate and reliable reports;</li>
<li>Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;</li>
<li>Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;</li>
<li>Ability to perform a wide variety of duties with accuracy and speed under the pressure of time sensitive deadlines and during emergency situations;</li>
<li>Ability and willingness to learn quickly and put to use new skills and knowledge brought about by rapidly changing information and/or technology;</li>
<li>Integrity, ingenuity and inventiveness in the performance of assigned tasks.
</li></ul>ACCEPTABLE EXPERIENCE AND TRAINING:
<ul><li>Graduation from High School or possession of a GED; and</li>
<li>Zero to two years of experience in a related field, e.g., Law Enforcement/Emergency Services Dispatcher, Communications, Airport/Airline operations; or</li>
<li>Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.</li>
</ul>
REQUIRED SPECIAL QUALIFICATIONS:
<ul><li>On call status;</li>
<li>Pass a criminal background check and receive an airport I.D. badge</li>
<li>Certification as a Public Safety Dispatcher, and/or equivalent certifications as may be required, must be obtained within one year of hire.</li>
<li>Maintain Department of Homeland Security (DHS)/Transportation Security Administration (TSA) Trusted Agent Status for Airport Security Vital Information Records.</li>
<li>Successfully complete and maintain training to effectively serve as temporary Airport Security Specialist when needed.</li>
</ul>
ESSENTIAL PHYSICAL ABILITIES:
<ul><li>Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively in emergency situations with an attention to time constraints;</li>
<li>Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to operate and monitor a computerized communications system;</li>
<li>Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a keyboard, several phone lines and other communications equipment;</li>
<li>Sufficient strength and endurance, with or without reasonable accommodation to lift and carry, through a full range of motion, up to 20 pounds occasionally, 10 pounds frequently and 5 pounds consistently;</li>
<li>Sufficient personal mobility and physical reflexes, which permits the employee to operate in a general office and communications center environment.</li></ul></div>

AIRPORT OPERATIONS DISPATCHER (PART-TIME) AVIATION

State of Hawaii

<div><div><div><h2 class="jobSectionHeader">Recruitment Information</h2></div>
<div>Recruitment Number DOT-AIR-2026-21 
 
THIS JOB POSTING WILL REMAIN OPEN UNTIL 40 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME. 
 
Salary: $4,499 to $5,193 per month (SR-14, Steps C to I) - Salary includes Shortage Category Differential 
 
Note: Hiring rates will be based on availability of funds, the applicant's qualifications and other relevant factors. 
 
Shift Work: All applicants must be available to work rotating shifts, including evenings, weekends and holidays. 
 
This job posting is for the State of Hawaii, Department of Transportation (DOT). If you have any questions regarding this civil service recruitment, contact the DOT Personnel Office at (808) 587-2145, Monday - Friday, 7:45 am - 4:30 pm (HST). 
 
The Department of Human Resources Development- State Recruiting Office will refer all inquiries regarding this recruitment to the DOT Personnel Office.</div> 

<div><h2 class="jobSectionHeader">Duties Summary</h2></div>
<div><div>The Airport Operations Controller II controls aircraft parking and movement, enforces regulations and operates radio communications to maintain safety and operational efficiency in airport ground operations areas; and maintains logs and records, prepares reports and tabulates aircraft revenue landings. Work is subject to periodic review for adherence to instructions and the correctness of decisions in situations requiring tact and forcefulness; and performs other related duties as assigned .<div><div>
To view the Class Specification in its entirety, .</div></div></div></div>
<div><h2 class="jobSectionHeader">Minimum Qualification Requirements</h2></div>
<div><div>To qualify, applicants must meet ALL of the following requirements: 
 
General Experience: Two (2) years of work experience which demonstrates the following abilities: (1) meet and deal effectively with people; (2) understand and apply various rules and regulations; (3) prepare reports; AND (4) act effectively in emergencies. 
 
Specialized Experience: One (1) year work experience in airport ground operation control work which includes: (1) assignment and control of aircraft parking positions; (2) direction and control of the movement of aircraft and vehicles on the ramp; (3) inspection of runways, airfields and aircraft parking ramps; AND (4) enforcement of aircraft and vehicular operational rules and regulations.</div><div></div><div> 
Driver's License: Applicants must possess a valid driver's license at the time of appointment. 
 
Security Identification Area (SIDA) clearance - Federal Criminal History Records Check: In accordance with Federal regulations, person who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the SIDA clearance, prospective employees must not have been convicted, or found &quot;not guilty by reason of insanity,&quot; of a disqualifying criminal offense within ten years from the date of application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years.</div><div></div> 
Legal Authorization to Work: The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States. 
<div>
The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in its entirety, .</div></div> 

<div><h2 class="jobSectionHeader">Other Information</h2></div>
<div>The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call DOT Personnel Office at (808) 587-2145 for assistance. 
 
ELECTRONIC NOTIFICATION TO APPLICANTS 
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. 
 
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings. 
 
TESTING INFORMATION 
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held. 
 
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process. 
 
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application. 
 
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM 
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellation 
 
, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the DOT Personnel Office's Levels of Review.</div></div></div>

AIRPORT OPERATIONS CONTROLLER II - OAHU (DELEGATED)

Flughafen München GmbH

<div>Munich Airport NJ LLC is an US-based subsidiary of the German Airport Operator Munich Airport. Munich Airport NJ LLC is responsible for the operations, maintenance and concession management at Terminal A, Newark Liberty International Airport (EWR).
We are looking for an:
OCC Duty Manager to join our team as soon as possible. You will be part of a dynamic team, contributing to both maintaining an attractive Five Star rated passenger terminal and the growth of our Terminal Operator company
Your Future Responsibilities<ul><li>
Manage the Integrated Terminal Operations Control Center, consisting of the Terminal Operations Center and the Virtual Apron Control Room</li><li>
TOC Stakeholder functional coordination (Security Control Center, IT Help Desk, FM Control Center and external stakeholders e.g. Airlines)</li><li>
Sharing information with Terminal A Stakeholders through verbal communication and electronic channels</li><li>
Liaison with airlines for the management of daily flight data and resource allocation</li><li>
Request, approve and distribute regular follow-up reports</li><li>
Participate and report in shift meetings</li><li>
Foresee, analyze, plan and coordinate required Terminal A activities</li><li>
Propose new measures on identified trends (in coordination with the Flight Data Manager)</li><li>
Prepare and deliver performance assessment reports for management review</li><li>
IROPS/Event management support</li><li>
During unexpected events, assume the main command role</li><li>
Inform MANJ Management about any relevant information related to the operation</li></ul>
Your Education &amp; Training<ul><li>
Bachelor&rsquo;s Degree in Aviation, Transportation Management, Engineering or extensive coursework or relevant designation in ICAO, IATA, ACI, IAAE programs OR equivalent in terms of years of experience</li><li>
3 or more years of experience within a control center and/or 5 years in the aviation sector</li></ul>
Your Skills &amp; Experience<ul><li>
Strong ability to analyze and evaluate workflow processes for efficiency and effectiveness</li><li>
Skilled in gathering data, generating reports, and identifying or anticipating potential issues</li><li>
Excellent coordination and communication abilities</li><li>
Proven focus on stakeholder engagement and relationship-building</li><li>
Capable of performing well under pressure</li><li>
Demonstrates tact and diplomacy in challenging interpersonal situations</li><li>
Extensive experience in airport operations</li></ul>
Good reasons why you should become part of the airport family<ul><li>
Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate</li><li>
Help Munich Airport to maintain our reputation as a Five Star Terminal Operator in the US</li><li>
International working environment</li><li>
Attractive benefit package; Health, Vision, Dental, 401(k) Matching, LTD/STD, PTO</li></ul>
Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers.
GUEYxswFZY</div>

Operations Control Center Duty Manager

JOB
 Recruitment Number DOT-AIR-2026-21THIS JOB POSTING WILL REMAIN OPEN UNTIL 40 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.Salary: $4,499 to $5,193 per month (SR-14, Steps C to I) - Salary includes Shortage Category DifferentialNote: Hiring rates will be based on availability of funds, the applicant's qualifications and other relevant factors.Shift Work: All applicants must be available to work rotating shifts, including evenings, weekends and holidays.This job posting is for the State of Hawaii, Department of Transportation (DOT). If you have any questions regarding this civil service recruitment, contact the DOT Personnel Office at (808) 587-2145, Monday - Friday, 7:45 am - 4:30 pm (HST).The Department of Human Resources Development- State Recruiting Office will refer all inquiries regarding this recruitment to the DOT Personnel Office.
 
EXAMPLE OF DUTIES
 The Airport Operations Controller II controls aircraft parking and movement, enforces regulations and operates radio communications to maintain safety and operational efficiency in airport ground operations areas; and maintains logs and records, prepares reports and tabulates aircraft revenue landings. Work is subject to periodic review for adherence to instructions and the correctness of decisions in situations requiring tact and forcefulness; and performs other related duties as assigned .To view the Class Specification in its entirety, please CLICK HERE.
 
SUPPLEMENTAL INFORMATION
 The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call DOT Personnel Office at (808) 587-2145 for assistance.ELECTRONIC NOTIFICATION TO APPLICANTSThe Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.TESTING INFORMATIONThe examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAMThe PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellationCLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the DOT Personnel Office's Levels of Review.

Salt Lake City Corporation

<div>Position Title:
Airport Civil Inspector III (May underfill as a Level II or I)
Job Description:
This position serves as a technical expert in civil inspection providing leadership, mentorship, and guidance to lower-level inspectors while representing the Division on complex construction projects. The incumbent ensures compliance with approved plans, specifications, codes, standards, and applicable federal, state, and local regulations. Work includes inspections of water, sewer, stormwater, drainage, underground electrical, grading, and paving based on department needs. Employees maintain detailed records, monitor contractor activities, and ensure safety, quality, regulatory conformity, and contract compliance. Incumbent issues &ldquo;Nonconformance Report (NCR)&rdquo; and acts as the Airports field representative.
About the Position:
Join our team as an Airport Civil Inspector and play a vital role in supporting the construction and maintenance of critical airport infrastructure! In this position, you&rsquo;ll serve as a technical expert and trusted field representative on complex construction projects. You&rsquo;ll oversee inspections across airfield and landside systems, including paving, utilities, drainage, and stormwater, ensuring compliance with plans, safety standards, and regulatory requirements. You&rsquo;ll also mentor and guide junior inspectors, collaborate with contractors and stakeholders, and help drive high-quality project delivery that supports safe and efficient airport operations. This role offers a strong growth pathway for developing professionals while providing seasoned inspectors the opportunity to lead and make a lasting impact.
Position Hourly Range:
Airport Civil Inspector III: $32.49 - $40.23/hr
Airport Civil Inspector II: $29.47 - $36.47/hr
Airport Civil Inspector I: $26.72 - $33.09/hr<ul><li>based on qualifications and experience.</li></ul>
This position is eligible for full city benefits, including:<ul><li>
Health Insurance (95% of premium paid by city)</li><li>
Dental, Vision and Life Insurance</li><li>
Paid vacation and personal leave</li><li>
6-12 weeks of paid parental leave available</li><li>
Retirement contributions toward a pension plan and/or 401(k)</li><li>
A robust Employee Assistance Plan (EAP)</li><li>
Up to $4,000 tuition reimbursement annually</li><li>
Discounted supplemental benefits like pet insurance and legal services</li></ul>
Typical Duties:<ul><li>
Monitors construction activities to ensure adherence to approved plans, specifications, codes and safety standards, escalating issues, and support timely resolution.</li><li>
Conducts field inspections to confirm project quality, regulatory conformity, and contract compliance.</li><li>
Acts as a liaison between project teams, contractors, and Division stakeholders to communicate requirements, schedule impacts, and relevant project information.</li><li>
Participates in pre-construction and weekly construction coordination meetings to establish expectations, clarify milestones, and support collaborative problem-solving.</li><li>
Maintains clear and accurate project records, including daily reports, testing results, as-built documentation, and construction logs.</li><li>
Supports verification of completed work quantities to facilitate accurate contractor payments.</li><li>
Utilizes engineering software, GIS tools, and measurement techniques to assist with design reviews, project analysis, and documentation.</li><li>
Reviews safety practices&mdash;including traffic control, trenching, confined space procedures, and public protection&mdash;to promote safe work environments.</li></ul><ul><li>
Oversees compliance with applicable regulatory standards, including Federal Aviation Administration (FAA) requirements, and ensures alignment with Salt Lake City Department of Airports (SLCDA) policies and procedures.</li><li>
Responsible for the inspection of airfield and landside electrical, water, sewer, storm drain, grading, paving, and striping on runways, taxiways, aprons, roadways, parking lots, and utility corridors.</li><li>
Performs routine inspection tasks while providing guidance to level I and level II Inspectors.</li><li>
Performs other duties as assigned.</li></ul>
Minimum Qualifications:
Airport Civil Inspector III:<ul><li>
High school diploma or equivalent plus four (4) years of construction or utility experience; one year of which must have been performing public infrastructure or utility inspection.</li><li>
Two (2) years of post-high-school education in a construction related field (construction management, engineering, etc.) may be substituted for two (2) years of the experiential requirement.</li><li>
 Incumbents must obtain re: American Public Works Association (APWA) Certified Public Infrastructure Inspection (CPII) certification or department approved equivalent within 6 months of hire date.</li><li>
Knowledge of utility, building, and zoning codes and applicable local, state, and federal code.</li><li>
Knowledge of construction standards, civil inspection methods and testing procedures pertaining to paving, grading, utilities, drainage, stormwater management, and erosion control.</li><li>
Ability to read plans, use computer applications, and perform basic construction related math.</li><li>
Strong communication skills with the ability to work with diverse stakeholders.</li><li>
Ability to use electronic devices for fieldwork and recordkeeping.</li><li>
Physical ability to navigate construction sites, use hand tools, and respond to emergencies as needed.</li><li>
Valid driver&rsquo;s license or Utah driving privilege card.</li></ul>
Airport Civil Inspector II:<ul><li>
High school diploma or equivalent plus two (2) years of construction or utility experience; one year of which must have been performing public infrastructure or utility inspection.</li><li>
Two (2) years of post-high-school education in a construction related field (construction management, engineering, etc.) may be substituted for two (2) years of the experiential requirement.</li><li>
Obtain three (3) required certifications within six (6) months of hire: American Public Works Association, American Water Works Association, Utah State or SLC wastewater operator, water operator, Registered Stormwater Inspector I, Ductile Iron 101, Occupational Safety and Health Administration (OSHA), American Concrete Institute (ACI) Field Testing Technician , OSHA 30, , Utah Storm Water Pollution Prevention Plan (SWPPP) Inspector or other related certifications.</li><li>
Knowledge of utility, building, and zoning codes and applicable local, state, and federal code.</li><li>
Knowledge of construction standards, civil inspection methods and testing procedures pertaining to paving, grading, utilities, drainage, stormwater management, and erosion control.</li><li>
Ability to read plans, use computer applications, and perform basic construction related math.</li><li>
Strong communication skills with the ability to work with diverse stakeholders.</li><li>
Ability to use electronic devices for fieldwork and recordkeeping.</li><li>
Physical ability to navigate construction sites, use hand tools, and respond to emergencies as needed.</li><li>
Valid driver&rsquo;s license or Utah driving privilege card.</li></ul>
Airport Civil Inspector I:<ul><li>
High school diploma or equivalent and one (1) year of construction or utility experience.</li><li>
Obtain two (2) required certifications within six (6) months of hire: American Public Works Association, American Water Works Association, Utah State or SLC wastewater operator, water operator, Registered Stormwater Inspector I, Ductile Iron 101, Occupational Safety and Health Administration (OSHA), American Concrete Institute (ACI) Field Testing Technician , OSHA 30, , Utah Storm Water Pollution Prevention Plan (SWPPP) Inspector or other related certifications.</li><li>
Knowledge of utility, building, and zoning codes and applicable local, state, and federal code.</li><li>
Knowledge of construction standards, civil inspection methods and testing procedures pertaining to paving, grading, utilities, drainage, stormwater management, and erosion control.</li><li>
Ability to read plans, use computer applications, and perform basic construction‑related math.</li><li>
Strong communication skills with the ability to work with diverse stakeholders.</li><li>
Ability to use electronic devices for fieldwork and recordkeeping.</li><li>
Physical ability to navigate construction sites, use hand tools, and respond to emergencies as needed.</li><li>
Valid driver&rsquo;s license or Utah driving privilege card.</li><li>
For all levels, must obtain and maintain FAA certification allowing unescorted clearance and access to secure Aviation facilities and Aircraft movement areas and attain Salt Lake City Department of Airports (SLCDA) Red Badge within (6) months of hire.</li></ul>
Desired Qualifications:<ul><li>
Airfield civil construction experience desired but not a must.</li></ul>
Career Ladder:
Airport Civil Inspector I-II:
All position changes are contingent upon the availability of funding and alignment with organizational needs. To be considered for promotion to the Civil Inspector II, employees must meet the following criteria:<ul><li>
Consistently perform at a satisfactory or higher level in their current role</li><li>
Meet all established minimum qualifications for the higher classification.</li><li>
Receive a recommendation from their supervisor or manager.</li><li>
Obtain approval from the Manger and Human Resources.</li></ul>
Airport Civil Inspector II-III:
All position changes are contingent upon the availability of funding and alignment with organizational needs. To be considered for promotion to Civil Inspector III, employees must meet the following criteria:<ul><li>
Consistently perform at a satisfactory or higher level in their current role</li><li>
Meet all established minimum qualifications for the higher classification.</li><li>
Receive a recommendation from their supervisor or manager.</li><li>
Obtain approval from the Manger and Human Resources.</li></ul>
Working Conditions:<ul><li>
Considerable exposure to hazards on construction sites when inspecting structures. Exposure to multi-story elevations, cramped quarters, temporary stairs and planks, temperature extremes, dust, noise, power equipment and vehicular traffic.</li><li>
Intermittent exposure to stressful situations as a result of human behavior and the demands of the position.</li><li>
May be required to facilitate emergency response after hours.</li><li>
Extended hours may be required to facilitate project goals and completion.</li></ul><h3 class="jobSectionHeader">
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.</h3>
POSITION TYPE
Full-Time 
DEPARTMENT
Airport
Full Time/Part Time:
Full time
Scheduled Hours:
40</div>

Airport Civil Inspector III (May underfill as a Level II or I)

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AIRPORT OPERATIONS CONTROLLER II - OAHU (DELEGATED)

Operations Control Center Duty Manager

AIRPORT OPERATIONS CONTROLLER II - OAHU (DELEGATED)

Airport Civil Inspector III (May underfill as a Level II or I)