airport duty manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Airport Services Duty Supervisor - Dammam
</div></div><div><div>Ref #
</div><div>229224
</div></div><div><div>Location
</div><div>Kingdom Of Saudi Arabia - Dammam
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 28-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p><p>
We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services to be based in Dammam, Kingdom of Saudi Arabia as Airport Services Duty Supervisor.</p><p>
Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges.</p><p>
Key accountabilities include:</p><ul><li>
Act as station coordinator in liaison with the ground handling agent and QR.</li><li>
Ensure the progress towards on-time flight closure and passenger boarding by supervising the airport team in achieving on-time performance.</li><li>
Supervising the airport team to ensure on-time flight closure and working towards overall on-time performance.</li><li>
Plan efficient duty allocations of manpower during duty periods for Customer Service Agents.</li><li>
Provide support to the Airport Services Duty Officer in case of flight disruptions, misconnections and other passenger related disruptions.</li><li>
Perform the aircraft turnaround check (ATC) duty as assigned by the Airport Services Manager to ensure safe operation of QR ground ramp product.</li><li>
Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager.</li><li>
Primary contact for all agents who may need assistance with questions, problems or discrepancies.</li><li>
Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operations to ensure safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.</li></ul><p>
Be part of an extraordinary story</p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p>The successful candidate will have the following qualifications and skills:</p><ul><li>
Relevant College or University qualification.</li><li>
Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.</li><li>
Excellent communication skills with fluency in English language.</li><li>
Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations.</li><li>
Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.</li><li>
Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures.</li><li>
Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling.</li><li>
High level of computer literacy.</li><li>
Excellent customer focus and service delivery.</li></ul><p>
About Qatar Airways Group:</p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=229224</div></div></div></div></div></div></div></div>

Airport Services Duty Supervisor - Dammam

<div><div><div><div><div><div><div><div>Job title
</div><div>Airport Services Manager - Kuwait
</div></div><div><div>Ref #
</div><div>226455
</div></div><div><div>Location
</div><div>Kuwait - Kuwait
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 12-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About The Role</b><br>
We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Kuwait as Airport Services Manager.</p><p>
Job Purpose:</p><ul><li>
Ensures safe, secure and cost effective QR airport operations at the station to achieve regulatory compliance, operational efficiency and 5-star customer service.</li><li>
 Liaises with local Airport Handling Management to ensure QR ground handling and customer service standards are met at all times.</li><li>
Liaises with Airport Authorities and all Government agencies at the station. Represents QR at the Airport AOC.</li><li>
Manage and motivate airport team. Work collaboratively with the Ground Services Management team and other departments.</li></ul><p>
Accountabilities:</p><ul><li>
Evaluate alliance, airport passenger handling strategies in conjunction with RMAS affecting station&rsquo;s flight summer/winter schedules.</li><li>
Assess and foresee manpower planning in conjunction with peaks, holidays, seasonal or additional flights.</li><li>
Manages the daily operation and acts as liaison between airport service providers, government agencies and authorities, and senior management.</li><li>
Provides inputs and recommendations to management regarding short and long-term service improvements/changes.</li><li>
Primary contact and liaison person for all areas of the QR airport operation at the station.</li><li>
Assists in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.</li><li>
Provide inputs and suggestions on processes improvements to enhance service delivery standards.</li><li>
Strike effective balance between &lsquo;customer first&rsquo; and &lsquo;company interest.</li><li>
Coordinate with One World Carrier for support during disruption / Crisis.</li><li>
Ensure the Aircraft Turnaround Check (ATC) duty as assigned to ensure safe operation of QR ground ramp product.</li><li>
Ensure that aircraft cabin service doors are operated from the outside where applicable to facilitate and reduce the associated safety risk of inadvertent slide deployment.</li><li>
Perform other department duties related to his/her position as directed by the Head of the Department.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p>To be successful in this role you will need:</p><ul><li>
Relevant College or University qualification to min Bachelor's level.</li><li>
Minimum 5 years relevant experience.</li><li>
Experience at a Managerial role.</li><li>
Proven experience in Crisis Management.</li><li>
Wide and varied training courses attended and skills gained in an airline environment.</li><li>
Extensive overall knowledge of all areas and the airline / airport operation.</li><li>
Excellent Command of English language.</li><li>
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs. Good report writing skills.</li><li>
Customer focus - empathy towards Customers.</li><li>
Principles and practices of program development, budget preparation and administration.</li><li>
Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate is skills. Ability to foster teamwork among team members.</li><li>
Able to work under pressure.</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=226455</div></div></div></div></div></div></div></div>

Airport Services Manager - Kuwait

Air Arabia

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 To assist the Airport Manager in managing, monitoring and reviewing daily activities in the respective station ensuring safety, security, On Time Performance, efficiency, and smooth workflow in line with Company&rsquo;s policies and regulatory requirements.
 <br/>
 <br/>
 Also, to employ effective relations with civil aviation, GHAs and GSAs to facilitate daily operations and achieve best results with least costs.
 <br/>
 <br/>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assists the &ldquo;Airport Manager and Customer Services Manager&rdquo; in monitoring the Operational and Security functions; ensures timely facilitation and smooth operation of daily activities as per Fly Jinnah policies and procedures laid down in the Ground Operaitons Manual.
  </li>
  <li>
   Supervises briefings/debriefings, ramp, check-in, safety, security, and other matters ensuring they are handled in accordance with operational procedures; reports deviations and delays to Airport Manager and Customer Services Manager to resolve accordingly
  </li>
  <li>
   Liaises with Airport Manager, Customer Services Manager, Flight Operations, and MCC to handle AOG, emergencies, technical delays, disruptions and service recovery.
  </li>
  <li>
   Reports to the &ldquo;Airport Manager/Customer Services Manager&rdquo; and Head Office all incidents/accidents using the appropriate agreed formats and proper communication channel.
  </li>
  <li>
   Ensures all &ldquo;Dangerous Goods&rdquo; related incidents are reported to respective local authorities and the headquarters immediately.
  </li>
  <li>
   Issues instructive plan to all handling agent staff, supports them provide efficient passenger service, and guides them in critical complex situations.
  </li>
  <li>
   Ensures appropriate information is provided to the local authority if required and that all advisories or circulars received from Ground Operations are communicated to all relevant personnel.
   <br/>
   <br/>
  </li>
 </ul>
 Key Result Responsibilities - Continued
 <br/>
 <br/>
 <ul>
  <li>
   Ensures adherence of handling agents to Company&rsquo;s policies and procedures and respective legislations and regulatory requirements. Reports non-compliance to Airport Manager/Customer Services Manager for corrective measure.
  </li>
  <li>
   Monitors the GHAs, GSAs, service level agreements to ensure best benefit, this includes: performance, payments, meetings, and communication; recommends enhancements and changes as necessary to protect the financial interest and corporate image of Fly Jinnah at all times.
  </li>
  <li>
   Utilizes delay and performance reports and data analysis to monitor customer service and payments, highlight trends, and identify gaps aiming for improvement and solving recurring problems.
  </li>
  <li>
   Monitors the baggage handling system and traces lost luggage on daily basis. Conducts necessary investigations to resolve customers&rsquo; complaints; compiles necessary reports and forwards to Airport Manager, Customer Services Manager accordingly.
  </li>
  <li>
   Supports Quality Assurance/ Safety/Security Departments in the audit checks ensuring adherence of respective staff to corresponding standards and set measures and timely closure of findings.
  </li>
  <li>
   Monitors the collections from Excess Baggage, Go Show, Wheelchair, and Seat Sales and other airport revenue generating services; supports the airport team in meeting targets and providing excellent services.
  </li>
  <li>
   Provides Airport Manager/Head Office with necessary reports such as Flight Handling Reports, Disruption Reports; Incidents/Accidents Reports, and Customer Complaints Reports, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor degree in Management/Administration or equivalent from a recognized university, alternately a diploma in a related field combined with necessary work experience.
  </li>
  <li>
   Basic Airport safety and security procedures and regulations trainings are a must.
  </li>
  <li>
   &ldquo;IATA Dangerous Goods Regulations&rdquo;, &ldquo;Passenger Handling&rdquo;, and &ldquo;Ground Operations Procedures&rdquo; trainings or certificates are a must for this role.
  </li>
  <li>
   Cost Control, Compliance, and Quality Assurance certificates and trainings are an added value.
  </li>
  <li>
   Proficient in &ldquo;Passenger Handling System&rdquo; and &ldquo;Departure Control System&rdquo; (DCS).
  </li>
  <li>
   Proficient in Microsoft Office suite, Internet, Web Search.
  </li>
  <li>
   Good written and verbal communication skills, reports writing, etc.
  </li>
  <li>
   Very good in English Language, Arabic Language may be conditional for certain regions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5-6 years of relevant working experience in Airlines/Aviation/GHA industry in passenger/ground handling.
  </li>
  <li>
   Must have a minimum of 2 years of experience in a supervisory role leading a team of a station with departure/arrival flights; experience with low cost airline is a plus.
  </li>
  <li>
   Good knowledge in IATA/ Civil Aviation Authorities and Regulatory Bodies&rsquo; rules and regulations pertaining to Ground Handling working procedures and operating standards, GHAs, GSAs, etc.
  </li>
  <li>
   Experienced in one or more of the following: Passenger Handling, Cargo, Ramp, Dispatch, DGR, Load Control.
  </li>
  <li>
   Capable of building ties and relationships in Aviation Industry and Markets; to build credibility quickly.
  </li>
  <li>
   Familiar with monitoring service level agreements (SLAs).
  </li>
  <li>
   Capable for implementing policies, procedures, and manuals in line with standards and regulations.
  </li>
  <li>
   Familiar with QA/Safety/Security/Audit procedures and practices affecting Ground Operations.
  </li>
  <li>
   Composed, self-confident and focused, capable of handling emergencies with control.
  </li>
  <li>
   Possesses effective time management, problem solving and decision making skills.
  </li>
  <li>
   Dynamic with high accuracy and attention to details.
  </li>
 </ul>
</div>


Supervisor Airport Services - Islamabad

Kimpton

<div><p><b>About Kimpton Riyadh</b></p>
<p>
Located in King Abdullah Financial District which is set in the heart of the Saudi capital, 22-kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East bringing the brand&rsquo;s playful energy, infectious personality, and unique design style to this LEED certified landmark development home to 1.6 million square meters of state-of-the-art office space, world-class venues and iconic luxury residences. The hotel welcome guests to experience its 212 guest rooms and suites and to enjoy its unique dining options.</p>
<p>
</p><p></p><p>A Duty Manager is responsible for ensuring smooth operations and exceptional guest experiences, especially when the General Manager is unavailable. Here are the typical day-to-day activities for this position:</p>
<p><b>
Day-to-Day Activities of a Duty Manager</b></p>
<div>
<ul><li><b>Overseeing Daily Operations</b>:
<ul><li>Acting as the Manager on Duty and ensuring all hotel operations run smoothly.</li>
<li>Monitoring all hotel activities to ensure compliance with hotel policies and standards</li>
</ul></li></ul><ul><li><b>Guest Relations</b>:
<ul><li>Handling guest inquiries, requests, and complaints promptly and professionally.</li>
<li>Ensuring that all guests receive exceptional service and addressing any issues that arise</li>
</ul></li></ul><ul><li><b>Staff Supervision</b>:
<ul><li>Supervising and supporting front desk, housekeeping, and other operational staff.</li>
<li>Ensuring that all employees are in proper uniform and adhere to grooming standards</li>
</ul></li></ul><ul><li><b>Safety and Security</b>:
<ul><li>Conducting regular patrols of the hotel premises to ensure the safety and security of guests and staff.</li>
<li>Responding to emergencies and coordinating with security personnel as needed</li>
</ul></li></ul><ul><li><b>Financial Management</b>:
<ul><li>Overseeing cash handling procedures and ensuring accuracy in financial transactions.</li>
<li>Reviewing financial statements and activity reports to monitor productivity and goal achievement</li>
</ul></li></ul><ul><li><b>Administrative Tasks</b>:
<ul><li>Preparing and submitting daily reports on hotel operations and guest activities.</li>
<li>Ensuring that all necessary documentation is completed accurately and on time</li>
</ul></li></ul><ul><li><b>Problem-Solving and Issue Resolution</b>:
<ul><li>Addressing any operational issues that arise during the shift.</li>
<li>Finding effective solutions to ensure guest satisfaction and smooth operations</li>
</ul></li></ul><ul><li><b>Communication and Coordination</b>:
<ul><li>Maintaining constant communication with other departments to ensure seamless service.</li>
<li>Providing handover notes and updates to the next shift to ensure continuity</li>
</ul></li></ul></div><p><b>Skills and Qualities Needed</b></p>
<div>
<ul><li><b>Strong Communication Skills</b>:
<ul><li>Ability to communicate clearly and effectively with guests, staff, and management.</li>
</ul></li></ul><ul><li><b>Leadership and Team Management</b>:
<ul><li>Leading and motivating staff to provide excellent service.</li>
</ul></li></ul><ul><li><b>Problem-Solving Skills</b>:
<ul><li>Addressing and resolving issues promptly and effectively.</li>
</ul></li></ul><ul><li><b>Attention to Detail</b>:
<ul><li>Ensuring accuracy in financial transactions and documentation.</li>
</ul></li></ul><ul><li><b>Organizational Skills</b>:
<ul><li>Managing multiple tasks and maintaining detailed records efficiently.</li>
</ul></li></ul></div><p></p><p><b>What we need from you</b></p>
<p>
</p><p>Ideally, you'll have some or all of the following competencies and experience we're looking for:</p>
<p>
</p><ul><li>Bachelor&rsquo;s degree, higher education qualification or equivalent in Hotel Administration / Business Administration
</li></ul><ul><li>Two to Three years&rsquo; prior tenure in a similar role</li></ul>
<ul><li>International luxury hotel chain background</li></ul>
<p>
</p><ul><li>GCC exposure</li></ul>
<ul><li>English Fluency is required
</li></ul><ul><li>Arabic Fluency is preferred</li></ul>
<p>
</p><p></p><p><b>Teamwork and Flexibility</b></p>
<p>
</p><p>In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.</p>
<p>
</p><p><b>What we offer</b></p>
<p>
We&rsquo;ll reward all your hard work with a competitive salary and benefits.</p>
<p>
Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p>
<p>
</p><p>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p>
<p>
</p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Duty Manager

Riyadh Air

<div>About the Company:
<p>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub &ndash; a digitally native airline that will connect the kingdom to more than 100 destinations.
</p>About the Role:
<p>
Are you passionate about aviation and thrive in a dynamic and robust setting? We're looking for a dynamic professional to be the heartbeat of our airport operations.</p><p></p><p><br>
This dynamic role will be responsible for overseeing and coordinating all aspects of ground handling activities during their shift to ensure safe, on-time, and efficient turnaround of flights.</p><p></p><p><br>
Acting as the senior operational representative on duty, the role ensures compliance with regulatory requirements, airline standards, and customer service expectations.</p><p></p><p><br>
You will lead the operational team, liaise with internal and external stakeholders, and provides real-time solutions to operational challenges, disruptions, and service recovery situations.</p><p></p><p><br>
As the primary liaison between airport service providers and airport users, your mandate will be to ensure all passenger and aircraft handling activities comply with established safety and security standards, whilst also providing insights and recommendations for enhancing the efficiency and effectiveness of daily operations.</p><p></p><p><i><br>
If you love a fast-paced environment, thrive on making real-time decisions, and enjoy leading teams with purpose and positivity, this role is your runway.</i></p>
About You:
<p>
Degree qualified, you will demonstrate at least 5 years of experience in Aviation Ground Operations.</p><p></p><p><br>
Naturally, you will demonstrate knowledge and an understanding of DCS, weight and balance, ramp handling, dangerous goods regulations, industry regulations, safety standards, and ground operations best practices.</p><p></p><p><br>
We&rsquo;d love to hear from you even more if you are a Saudi national and have professional certification in Aviation, Airport Operations, or Management (IATA, ICAO, or ACI).</p><p></p><p><br>
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.</p><p></p><p><br>
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</p></div>

Duty Manager Riyadh Hub

AirAsia

<div>
 <p>
  <strong>
   OVERVIEW:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Location: Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport
  </li>
  <li>
   Department: Station Manager
  </li>
  <li>
   Entity: AirAsia X Berhad
  </li>
  <li>
   Status (Full time/part time/contract): Full Time
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   YOUR ROLE AS A :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  AirAsia X is seeking a dynamic and competent Station Manager to be part of the best airline team in the sky!
 </p>
 <p>
  The overall purpose of the role is to ensure the effective and efficient management of AirAsia X station at the airport. The position is accountable for on-time departures, baggage handling, excess baggage collection and travel document compliance. The Station Manager is also responsible for maintaining the highest level of safety, security and service standards for ground operations at the station.
 </p>
 <p>
  If you&rsquo;re ready to lead from the frontlines and keep the spirit of AirAsia X flying high
 </p>
 <p>
  &mdash; we want to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT YOU&rsquo;LL CHAMPION :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ensure optimum payload, safe, efficient, and on-time departures
  </li>
  <li>
   Oversee passenger, baggage, and cargo handling in line with company procedures
  </li>
  <li>
   Monitor Ground Handler performance to meet AirAsia X service standards
  </li>
  <li>
   Ensure full compliance with company accounting procedures at the station
  </li>
  <li>
   Maintain strong working relationships with local government and regulatory bodies
  </li>
  <li>
   Provide leadership and support to station personnel, ensuring operational manuals are updated and accessible
  </li>
  <li>
   Manage and be accountable for any monetary transactions at the station
  </li>
  <li>
   Coordinate with agencies to enhance performance and profitability
  </li>
  <li>
   Recommend and implement process improvements to boost efficiency and reduce costs
  </li>
  <li>
   Submit daily and monthly reports to Headquarters on time
  </li>
  <li>
   Make operational decisions within authorized scope, escalating when necessary
  </li>
  <li>
   Strive for zero defects in ground handling services
  </li>
  <li>
   Ensure on-time performance through effective coordination with Ground Handlers and CIQ authorities
  </li>
  <li>
   Represent AirAsia X in airport-related meetings and official functions
  </li>
  <li>
   Liaise with CIQ, police, civil aviation, and other security authorities as required
  </li>
  <li>
   Verify and approve invoices related to station operations before submission to Finance
  </li>
  <li>
   Respond to guest complaints with prompt and appropriate remedial action
  </li>
  <li>
   Ensure station expenditures remain within budget
  </li>
  <li>
   Ensure station operations comply with regulatory safety, security, crisis, and emergency standards
  </li>
  <li>
   Compile and maintain all required reports, statistics, and budgets for the station
  </li>
  <li>
   Oversee revisions and updates of station manuals and compliance with audit requirements
  </li>
  <li>
   Maintain authority to make decisions related to low-risk safety/security events and escalate higher-risk issues as needed
  </li>
  <li>
   Ensure ground operations are conducted in accordance with applicable regulations and AAX standards
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHO YOU ARE:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Diploma/Degree in any discipline or equivalent extensive experience in airport operations
  </li>
  <li>
   Minimum 5 years of experience in team leadership within airline ground operations, preferably as a Station Manager
  </li>
  <li>
   Excellent interpersonal, communication, and stakeholder management skills
  </li>
  <li>
   Proven ability to build and manage relationships with airport authorities and regulators
  </li>
  <li>
   Skilled in managing a diverse, shift-based workforce
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Proficient in:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Government regulations (customs, immigration, CIQ matters)
  </li>
  <li>
   Company policies and SOPs
  </li>
  <li>
   Dangerous goods handling
  </li>
  <li>
   Aircraft loading procedures
  </li>
  <li>
   Flight security and incident reporting
  </li>
  <li>
   Safety and ground ops protocols
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHERE YOU&rsquo;LL GO:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT YOU&rsquo;LL ENJOY :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
 </p>
 <p>
  Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
 </p>
 <p>
  Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
 </p>
 <p>
  Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.A unique Allstar culture like no other
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   OUR HIRING PROCESS :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Application received
 </p>
 <p>
  Candidate screeningInterview(s) and assessment(s)
 </p>
 <p>
  Background check and/or other assessments
 </p>
 <p>
  Offer and negotiation
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   GET TO KNOW US :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You&rsquo;ll know us as the &lsquo;Now Everyone Can Fly&rsquo; airline (if you don&rsquo;t, we&rsquo;re definitely older than you).
 </p>
 <p>
  Today, we&rsquo;re more than just an airline. We&rsquo;re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
 </p>
 <p>
  Above all, we&rsquo;re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we&rsquo;re excited to have you onboard.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Search Firm RepresentativesWe do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.
  </strong>
 </p>
</div>


Station Manager (Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport)

Snohomish County

<div><div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$104,982.96 - $148,346.40 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Everett, WA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full-Time</div>
</div></div><div><div><div><b>Remote Employment</b></div>
</div><div><div>Flexible/Hybrid</div>
</div></div></div><div><div><div><div><b>Job Number</b></div>
</div><div><div>2025-02720</div>
</div></div><div><div><div><b>Department</b></div>
</div><div><div>Airport</div>
</div></div></div><div><div><div><div><b>Division</b></div>
</div><div><div>Airport Administration</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>12/05/2025</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>1/6/2026 11:59 PM Pacific</div></div></div></div></div></div><div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p>BASIC FUNCTION<br>
<br>
 To provide administrative and financial management and support services and program coordination for the county airport.</p><p>
Job offers are contingent on successful completion of employment verification and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.<br>
For any questions, reach out to SHR-Talent@snoco.org</p><ul><li><br>
Effective January 1, 2026, the new salary range for this position will be $121,758.96 - $155,398.80.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Duties</b></h2></div>
<div><p>STATEMENT OF ESSENTIAL JOB DUTIES</p><div>
<ul><li>Coordinates and negotiates the rental and leasing of airport facilities to aeronautical, commercial or industrial tenants; participates in policy development and implementation of airport fees and insurance coverage.
</li><li>Acts as liaison between the Airport and other county departments such as Finance, Prosecuting Attorney, Property Management, Public Works, Personnel and Information Services; coordinates the installation of data processing, mapping and CAD systems, communications (both phone and LAN) and financial systems as required.
</li><li>Acts as liaison between the Airport and the Federal Aviation Administration in areas such as planning, engineering, grants and airport improvement projects; researches funding sources, prepares grant applications and administers grants received.
</li><li>Develops the Airport's annual budget; compiles draft budget schedules and develops department performance objectives; coordinates and maintains records of all budget transfers and transactions as required.
</li><li>Monitors department revenues and expenditures on an on going basis and implements improvements and/or changes in financial systems in coordination with the Finance Department and Treasurer; project manager for county, state, FAA, and Boeing audits and inspections.
</li><li>Plans, organizes, coordinates and supervises the work of office and/or accounting subordinates; participates in and makes recommendations concerning the hiring, discipline, transfer and termination of subordinate employees; advises, assists, trains, and evaluates subordinates as necessary.
</li><li>Develops, recommends and implements Airport rules, regulations and procedures in the budget, capital improvement, accounting, communications, office automation, and computer security areas.
</li><li>Acts as the Airport Personnel Division head in the administration of county personnel policies and procedures within the department, including the development and implementation of in house procedures as required.
</li><li>Develops quality management process improvement, customer service training, and customer satisfaction surveys for administrative office.
</li><li>Maintains necessary records and prepares required reports.<br>
<br>
STATEMENT OF OTHER JOB DUTIES<br>
</li><li>May represent the Airport Manager with other government agencies and districts.
</li><li>May perform all the duties of subordinate level employees as required.
</li><li>Performs related duties as required.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p>A bachelor's degree in accounting, business or public administration, or other field directly related to public administration or financial management; PLUS, three (3) years of professional experience in finance, budget or administration; OR, any equivalent combination of training and /or experience that provides the required knowledge and abilities. Previous airport business experience is preferred. Must pass job related tests.</p></div>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<div><p>KNOWLEDGE AND ABILITIES<br>
Knowledge of:</p><ul><li>
the principles, practices, methods and procedures of government accounting, budgeting and financial management;</li><li>
the practices and procedures of grant writing and administration;</li><li>
the operation of personal computer systems;</li><li>
computerized information&rsquo;s systems, including GIS, LAN and data networks;</li><li>
the principles and practices of public personnel administration;</li><li>
aviation tenant/user requirements and regulations.</li></ul>
Ability to:<ul><li>
analyze and resolve work related problems;</li><li>
work independently;</li><li>
exercise initiative and judgment, and to make decisions within the scope of assigned authority;</li><li>
communicate effectively both orally and in writing;</li><li>
read, interpret and apply work related laws, rules and regulations including county personnel rules and labor agreements;</li><li>
plan, schedule, supervise and evaluate the work of subordinate employees as necessary;</li><li>
establish and maintain effective work relationships with public and private officials, other county employees and the general public;</li><li>
operate standard and computerized office equipment.</li></ul>
SUPERVISION<br>
The employee reports to the Airport Manager. The work is performed with considerable independence and is reviewed through meetings, status reports and results obtained. The employee supervises clerical and office support staff, as assigned.<br>
<br>
WORKING CONDITIONS<br>
The work is performed in the usual office environment with occasional field trips to work sites throughout the county.<br>
<div>
Snohomish County is an Equal Employment Opportunity (EEO) employer.</div><div>
 Accommodations for individuals with disabilities are provided upon request.</div></div></div></div><p></p>

AIRPORT BUSINESS MANAGER

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