airport ground staff

Unifi

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
 
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
 
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
 
Job Summary: 
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
 
Benefits: 
<ul>
<li>Flight Privileges: Offered after 30 days for employees and eligible family members!</li>
<li>Weekly pay for hourly employees (could change it specific to the state e.g. CA)</li>
<li>Full time starts at 30 hours per week!</li>
<li>Paid time off (for full-time employees).</li>
<li>Comprehensive Medical, Dental and Vision Insurance (for full-time employees).</li>
<li>401k for all employees.</li>
<li>Exclusive discounts and additional wellness programs.</li>
</ul>
Job Duties: 
<ul>
<li>Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.</li>
<li>Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.</li>
<li>Direct passengers through Customs, Immigration, and Quarantine.</li>
<li>Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.</li>
<li>Push wheelchairs with passengers through all areas of the airport.</li>
<li>Adhere to all safety procedures and policies.</li>
<li>Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.</li>
<li>Complete work in a safe and secure manner, following company safety and operational standards</li>
<li>Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.</li>
</ul>
Qualifications: 
<ul>
<li>High School diploma or GED.</li>
<li>Must be at least 18 years of age.</li>
<li>Must be able to obtain credentials required as per airport or state or customs requirements.</li>
</ul>
Physical requirements: 
<ul>
<li>Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.</li>
</ul>
Working conditions: 
<ul>
<li>Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.</li>
<li>Must be able and open to work in outside weather conditions which may include severe seasonal elements.</li>
</ul>

Airport Customer Service Supervisor - MYR Frontier

JetBlue

<div>Position Title: Airport Operations Crew (BUF) 
Position Summary:
The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers&rsquo; personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates customer boarding and deplaning; assists customers with special needs; and complies with any ad-hoc requests as needed. Individuals must excel at serving customers and be comfortable speaking on a public address system, using computers and airport equipment. 
Essential Functions:<ul><li>
Verify customers&rsquo; personal identification
</li><li>Tag, lift, and handle customer luggage</li><li>
Announce flight arrivals, departures, and pre-boarding information via the public address system</li><li>
Communicate with our customers to keep them constantly informed</li><li>
Offer ancillary products to our customers such as &ldquo;even more speed&rdquo; and &ldquo;even more space&rdquo;</li><li>
Coordinate various duties with coworkers and other departments to ensure proper handling of customers
</li><li>Help prepare aircraft cabin for customer boarding and departure, which includes cleaning of seats, seat-pockets, gallies, lavatories and floor</li><li>
Operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc.</li><li>
Assist customers with special needs, e.g. customers who need assistance in boarding
</li><li>Crewmembers will be required to perform and/ or rotate through all Airport Operations related functions (gate, ticket counter, etc.)</li><li>
Other duties as assigned</li></ul> 
Minimum Experience and Qualifications:<ul><li>
High School Diploma or General Education Development (GED) Diploma</li><li>
At least eighteen (18) years old</li><li>
One (1) year of customer service or sales experience
</li><li>Strong interpersonal and listening skills
</li><li>Complete fluency in written and spoken English</li><li>
Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Customer Service, and Safety Orientation using AI- or statistically-based scoring</li><li>
Must be able to adhere to JetBlue Uniform Policy Manual Standards</li><li>
Able to travel and/or work variable hours, flexible shifts, including holidays and weekends</li><li>
Experience using a mouse, computer, keyboard and basic word processing, email and office applications</li><li>
Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements</li><li>
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge</li><li>
Experience performing under pressure and within fixed time constraints</li><li>
Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways&rsquo; insurance standards</li><li>
Depending on location, may need to acquire and maintain a United States Customs Clearance</li><li>
Available for occasional overnight travel (10%)</li><li>
Able to make occasional trips to other locations for training or temporary assignment</li><li>
Must pass a pre-employment drug test</li><li>
Must be legally eligible to work in the country in which the position is located</li><li>
Authorization to work in the US is required, this position is not eligible for visa sponsorship</li><li>
For internal candidates, good standing in attendance performance and safety</li></ul> 
Preferred Experience and Qualifications:<ul><li>
Two (2) years of customer service, volunteer experience or sales experience
</li><li>Knowledge of customer service principles and practices strongly
</li><li>Experience working with various forms of payment (cash, credit cards, travelers checks, etc.)</li><li>
Previous airline experience
</li><li>Bilingual skills</li></ul> 
Crewmember Expectations:<ul><li>
Regular attendance and punctuality</li><li>
Ability to work flexible hours including holidays/ weekends/ and overnight shifts</li><li>
Able to maintain a professional appearance</li><li>
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</li><li>
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun</li><li>
Promote JetBlue&rsquo;s #1 value of safety as a Safety Ambassador, supporting JetBlue&rsquo;s Safety Management System (SMS) components, Safety Policy and behavioral standards</li><li>
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue&rsquo;s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
</li><li>Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
</li><li>Uphold JetBlue&rsquo;s safety performance metric goals and understand how they relate to their duties and responsibilities
</li><li>The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</li></ul> 
Equipment:<ul><li>
Computer and other office equipment</li><li>
Public Address System</li><li>
Jet bridge and/or air stairs (customer enplaning/deplaning equipment)</li><li>
Handheld radios</li><li>
Free-standing computer kiosks used to identify and process customer reservations</li><li>
Light Emitting Diode (LED) screens and signs</li></ul> 
Work Environment:<ul><li>
Airport environment</li><li>
Subject to weather and elevated noise levels within airports</li><li>
Ability to stand for an extended period of time</li><li>
Mandatory over-time may be required to cover irregular operations which occasionally cause extended work days</li></ul> 
Physical Effort:<ul><li>
Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools.</li></ul> 
Compensation:<ul><li>
The base pay for this role starts at $18.15 per hour. Base pay is one component of JetBlue&rsquo;s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</li></ul></div>

Airport Operations Crew

Aloula Aviation | الأولى للطيران

<div>
 
 Aerodrome Operations Manager is responsible for overseeing all operations, management and coordinating the facilities maintenance of Fixed Based Operation (FBO) with aerodrome maintenance division. Manage and supervise team of aerodrome and FBO staff, including passenger handling staff, ground handling crew, ensuring the highest level of customer service, operational efficiency, safety and regulatory compliance. Responsible to attend meeting with airport authorities and stakeholders, manage day to day operations, coordinate with internal and external teams, and drive performance improvement to support the growth and success of FBO service at the airport. Ensure that all operational activities comply with GACAR 151 requirements. Work closely with aerodrome maintenance team to ensure the readiness and safety of GSE and aerodrome facilities. Conduct safety briefings and training session for staff to reinforce the importance of safety. Prepare and submit reports on operations, employee performance and financial performance. Ensure that all necessary documentation is maintained and updated as required by Airport regulatory authorities. Conduct regular performance evaluation and foster a positive, collaborative and safe work environment. Handle any special requests or needs from passengers or crew, ensuring high levels of customer satisfaction. Performs other operational, safety or management duties as directed by the Ground Services Operations Manager or higher management.
 
 
 
 
 
 Areas of Accountabilities:
 
 
 
 
 <ol>
 <li>
 Performs all managerial functions common to the organization level such as flight operational reports, personnel actions, training and development of staff members.
 </li>
 <li>
 Coordinates turnaround movement of fixed &amp; rotor wing aircraft to ensure efficient movement of passengers/cargo/mail. Ensure qualified Ground Support Equipment (GSE) &amp; personnel are available to load/unload aircraft at Airport, while assuring minimal passenger inconvenience.
 </li>
 <li>
 Directs and monitors preparation of necessary documentation: Aircraft flight release forms, weight &amp; balance forms, passenger/cargo/mail manifests, morning activity &amp; status reports, computer inputs, fuel reports etc. Directs to submit requests for buses and taxis for company&rsquo;s personnel/passengers.
 </li>
 <li>
 Responsible to maintain and coordinates all facilities maintenance activities in the airport in addition to action safety inspection deficiencies, terminal security, maintenance work orders &amp; office services requests by coordinating with internal and external entities at Airport.
 </li>
 <li>
 Reviews time sheets and contract service entry sheets for ground operations contractor staff. Manages janitorial, administrative, transportation and operational needs with external entities.
 </li>
 <li>
 Inspects condition of aerodrome facilities and vehicles to ensure all areas and equipment are maintained and company standards are met. Monitors radio operations in order to ensure compliance with GACA, IATA, ICAO radio communications regulations.
 </li>
 <li>
 Responsible to maintain stock inventories related to ground operations, passenger handling, terminal requirements, facilities and safety items in the airport.
 </li>
 <li>
 Provides information &amp; cooperation with Safety Review Board as requested. Coordinates with implementation of directives from Safety &amp; Security Division.
 </li>
 <li>
 Responsible to perform public relations activities requiring meet and assist VIP passengers, distinguished visitors or while coordinating efforts with Saudi Government officials and others.
 </li>
 <li>
 Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operations to ensure safety, security, legislative compliance and delivery of high-quality service with a responsible environmental attitude.
 </li>
 <li>
 Communicate timely with Ground Services Operations Manager on matters affecting operations and requiring attention or intervention.
 </li>
 <li>
 Performs other operational, safety or management duties as directed by the Ground Services Operations Manager or higher management.
 </li>
 </ol>
 
 
 
 
 
 
 
 Education:
 
 
 
 
 
 Bachelor&rsquo;s degree in aviation industry / hospitality or equivalent in relevant field.
 
 
 
 
 
 
 
 
 Professional Qualifications:
 
 
 
 
 <ul>
 <li>
 IATA or Airline certifications on airport handling experience.
 </li>
 <li>
 Management and Leadership Certifications
 </li>
 </ul>
 
 
 
 
 
 
 
 Experience:
 
 
 
 
 
 Minimum of 10 years of experience in airport ground operations and FBO management, with at least 5 years in a manager or supervisory role.
 
</div>

Aerodrome Operations Manager

Boyd Gaming

<div>
 
 Company Description
 
 
 
 Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
 
 
 Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
 
 
 
 Job Description
 
 
 
 Provides ground assistance to passengers departing and arriving on Vacations-Hawaii chartered flights. Assists in the efficient transfer of passengers arriving and departing on inter-island airline chartered flights. Meets, greets, and provides general direction and instruction on tour packages.
 
 
 Job Functions
 
 
 <ul>
 <li>
 Meet arriving flights, assist with passenger and baggage check-in.
 </li>
 <li>
 Assist at security check points and facilitate handling of passengers needing special assistance.
 </li>
 <li>
 Facilitate the boarding of all passengers.
 </li>
 <li>
 Assist arriving passengers with baggage problems, including damaged or lost items.
 </li>
 <li>
 Assist transit passengers who connect form charter to inter-island flights.
 </li>
 <li>
 Other related duties as assigned by management
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Prior related experience strongly preferred.
 </li>
 <li>
 Must have excellent customer service and communication skills.
 </li>
 <li>
 Must be able to stand and walk for extended periods of time.
 </li>
 <li>
 Must be able to occasionally lift up to 50 pounds.
 </li>
 <li>
 Must be able to obtain/maintain any necessary licenses and/or certifications.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
</div>

Agent Airport Ground

OUTAGAMIE COUNTY

JOB
 Under general direction of the Operations Supervisor, the Airport Operations Specialist II is a customer service position that is primarily responsible for supporting all ground operations for inbound and outbound aircraft, flight crews, and passenger operations at the FBO and commercial passenger terminal. This position will also provide general support for airport operations and maintenance as requested.Core Hours: The FBO is staffed from 4:00am to 11:00pm, the scheduled shift is for Wednesday through Saturday 1:00pm to 11:00pm, however, there may be availability from 4:00am-2:00pm. Overtime may be required for operational needs, snow removal and potential for on-callLocation: Appleton International AirportBenefits: Full benefits package including being a part of the Wisconsin Retirement System Pension!Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.gov/Our-County/Human-Resources/Employee-Benefits-Information
 
EXAMPLE OF DUTIES
 The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Perform aircraft ground services to commercial and general aviation aircraft with all supplies and materials as may be required. Act as a Ground Security Coordinator, Cross Utilized Agent (CUA), ground handling lead, trainer and/or take an active role in improving the performance of ground handling and FBO operations. Provide fuel and deice quality assurance and quality checks, perform airline fuel audits, oversee equipment repair and needs, and perform inventory of product to ensure safe and efficient service to our customers. Engage with customers and key stakeholders, assist them with their needs, and provide exceptional customer experience to achieve customer service objectives. Assist with the development of staff work schedules, staff efficiency models, and staffing plans.Meet and greet customers, assist them with their needs, and strive to provide exceptional customer experience. Assist passengers and pilots in boarding and disembarking the aircraft along with any baggage and cargo. Tow and marshal aircraft, ensure aircraft are chocked, locked, and secure. Operate ground support equipment including fuel trucks, deice trucks, tugs, carts, belt loaders, portable stairs, air starts, GPUs, automobiles, etc. including providing appropriate reports, checklists, and paperwork. Maintain, clean, and organize facilities, equipment and grounds, to ensure airport facilities and grounds remain, safe, organized, and ready for operation. Provide security in and around airport facilities and grounds for customers and visitors. Communicate via two-way radio, direct customers, drivers, and flight crews where needed. Provide snow removal support during and outside of normally scheduled hours. Support commercial ground, facility, and passenger services, such as commercial terminal aircraft ground support, baggage handling, facility and grounds maintenance, valet services, and other duties as assigned.Other duties as requested or assigned.
 
SUPPLEMENTAL INFORMATION
 Strong interpersonal and communication skills, direct interface, over telephone and in writing. Ability to professionally engage and service passengers, pilots, flight crews and other airport visitors. Ability to make decisions with multiple objectives and implement in a safe, efficient manner. Follow oral and written directions; plan and complete assigned duties on a regular schedule; and maintain good working relationships with others. Must be available to work flexible hours, including weekends, holidays, days, nights, and extended hours as needed. Ability to perform a variety of manual tasks including but not limited to: aircraft fueling, loading baggage and cargo, facility cleaning, valet vehicle relocation, vehicle washing, aircraft cleaning and vacuuming, and snow removal. Ability to work without direct management supervision. Must be comfortable working outdoors, day, night and in all weather conditions. Physical RequirementsStepping up/down on ladders, tugs, and fuel trucksLift baggage from ground level to waist and overhead while loading aircraft, up to 75lbsBending and stooping to pick up tow bars and other equipment, up to 75lbsStooping below wings to chock aircraftStanding and walking for extended periods of time, running when requiredGood hand-eye coordination with good peripheral visionOUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

Airport Operations Specialist II (Full Time)

BULLOCH COUNTY BOARD OF COMMISSIONERS

&lt;Job Summary&gt; We are seeking a detail-oriented Airport Operations Supervisor to oversee and perform key airfield maintenance tasks, including radio communication checks, fuel sample testing, and recording. In this role, you will supervise a dedicated team of airport staff, ensuring that all maintenance and safety operations are conducted efficiently and in compliance with industry standards. You&rsquo;ll also provide leadership, guidance, and training to your team to enhance their performance and ensure smooth, safe airport operations. This position offers the chance to contribute to the daily functions of a fast-paced aviation environment while prioritizing operational excellence and safety.&lt;Responsibilities&gt;<ul><li>Supervise and coordinate staff and inmate activities, ensuring effective work schedules and coverage.</li><li>Oversee fuel quality testing, airfield maintenance, and general ground operations.</li><li>Provide customer service, including aircraft refueling, ramp coordination, and assisting with traveler needs.</li><li>Train staff on safety procedures, equipment operation, and airfield management.</li><li>Maintain radio communications and provide advisories.</li><li>Assist with budgeting, monitor expenditures, and ensure safety compliance.</li><li>Prepare reports and address operational issues as they arise.</li></ul>&lt;Skills&gt;<ul><li>Leadership &amp; Supervision: Strong management and staff training abilities.</li><li>Technical Expertise: Knowledge of aviation maintenance and equipment.</li><li>Regulatory Compliance: Familiarity with FAR and aviation safety standards.</li><li>Problem-Solving: Critical thinking and decision-making in dynamic situations.</li><li>Mathematical Skills: Ability to perform basic calculations and measurements.</li><li>Physical Capability: Able to lift heavy loads and perform demanding tasks.</li><li>Safety Awareness: Ensure adherence to safety protocols in various environments.</li></ul>This position is perfect for individuals who excel in leadership and enjoy overseeing complex operations in the aviation industry. We&rsquo;re looking for candidates with experience in airport operations, aviation maintenance, or logistics who are passionate about ensuring smooth, safe, and efficient airport functions. If you thrive in fast-paced environments and are dedicated to maintaining high safety and operational standards, this is the opportunity for you to make an impact while delivering exceptional service.Pay: From $24.23 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Airport Operations Supervisor

County of Volusia

<div>
 The Airport Control Center Agent is an integral part of the Airport&rsquo;s operations/security team and essential to the efficient day-to-day support of the Airport&rsquo;s operation/security activity. The Airport Control Center Agent is a multi-functional position that encompasses functional areas (Airport Operations and Airport Security)
 
 
 (NOTE:
 
 These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)
 
 
 
 <ul>
 <li>
 Monitors and inspects the airport&rsquo;s perimeter fence and gates for any damage, gaps in the gates and/or fence, gaps from bottom to ground and ensures the gates are locked and secured.
 </li>
 <li>
 As needed will perform inspections of airside, landside, and terminal buildings to ensure compliance with the Airport Security Program (ASP) and federal regulations.
 </li>
 <li>
 Maintains a positive friendly working relationship with airport operations team, tenants, and guests while implementing the Airport's Security Program (ASP).
 </li>
 <li>
 Monitors airport security video surveillance, fire protection, radio communications systems, and alarm systems to ensure security system is operational; monitors security system activities for discrepancies, dispatching appropriate staff as required.
 </li>
 <li>
 Reports fires, acts of vandalism, theft, illegal entry, or any other unauthorized, irregular or suspicious activity immediately.
 </li>
 <li>
 Receives and directs emergency and non-emergency calls efficiently.
 </li>
 <li>
 Dispatches emergency and non-emergency calls to appropriate personnel and maintains the status of incidents and record of dispatched service.
 </li>
 <li>
 Assists with or responds to and coordinates emergency response agencies, personnel, and equipment to respond to airport and aircraft emergencies, accidents, alerts and/or airport security incidents.
 </li>
 <li>
 Communicates and coordinates information or instructions clearly and effectively with law enforcement, emergency responders, and airport tenants via two-way radios, telephone, and in-person briefings.
 </li>
 <li>
 May be required to work overtime shifts based on operational needs.
 </li>
 <li>
 Monitors for activities that violate airport safety and security regulations, could result in injury, or cause damage to airport property.
 </li>
 <li>
 Provides airport tenants and users with operational conditions, information, directions, and assistance through multi-modes of communication and computer systems to ensure safe, secure, and expeditious movement of the traveling public.
 </li>
 <li>
 Monitors airport operational conditions and status of automated systems; performs routine tests to ensure appropriate notifications and follow-up actions.
 </li>
 <li>
 Notifies airport staff of important operational matters by way of telephone, radio, email, paging systems, in person or other digital notification systems.
 </li>
 <li>
 Coordinates and dispatches appropriate staff regarding operational, maintenance, safety and security related issues; logs and reports complaints (i.e., noise, shuttle, etc.) to staff for appropriate follow-up.
 </li>
 <li>
 Initiates and coordinates airport response and notification of essential local, state, and federal agencies to respond to emergencies in support of the &ldquo;Unified Incident Command&rdquo; structure; assists with operation of the Airport Operations Center (AOC) as required.
 </li>
 <li>
 Monitors Communication Center equipment, and reports equipment problems; records all significant events disseminated to and/or from the Communications Center in computerized daily logs.
 </li>
 <li>
 May be trained as an Airport Operations Agent to have the awareness and proficiency required to perform job duties.
 </li>
 <li>
 Perform Customer Services tasks including, but not limited to answering telephones, paging passengers over the airport paging system, providing directions to the public, assisting with lost and found when required.
 </li>
 <li>
 Provides for the collection and dissemination of airport condition information to air carriers, tenants, and interested parties via the Notices to Airmen (NOTAM) system, telephone and digital products. Must maintain any necessary training and qualifications to legally issue NOTAMs.
 </li>
 <li>
 When needed, will assist in providing escorts for tours, events, and equipment within the Security Identification Area (SIDA), Sterile Areas and Air Operating Areas (AOA).
 </li>
 <li>
 Operates County vehicles and equipment.
 </li>
 <li>
 Performs duties as a trusted agent as needed.
 </li>
 <li>
 May be assigned to other county locations based upon operational needs.
 </li>
 <li>
 Attends work on a regular and consistent basis.
 </li>
 <li>
 Must adhere to Federal, State, County and Local ordinances.
 </li>
 <li>
 Responds to emergency situations.
 </li>
 <li>
 Performs other duties as assigned.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Graduation from high school or possession of a GED.
 </li>
 <li>
 One (1) year of experience working in airport security or operations or a communications center.
 
 
 </li>
 </ul>
 
 Licenses and Certifications:
 
 
 
 <ul>
 <li>
 Must obtain or possess a valid Florida driver&rsquo;s license at the time of hire and maintain thereafter.
 </li>
 <li>
 Must obtain Airport Perimeter Service Road/Non-Movement Area driver certification/endorsement within ten (10) days of initial performance of duties and maintain thereafter.
 </li>
 <li>
 Must obtain Airport Airfield Ground Vehicle Operator driver certification/endorsement within six (6) months of initial performance of duties and maintain thereafter. (May be extended by Airport Management as needed.)
 </li>
 <li>
 Must obtain a Security Identification Display Area (SIDA) Badge and maintain thereafter.
 </li>
 <li>
 Must obtain the American Association of Airport Executives (AAAE) Airport Certified Employee (ACE) Communications Center Operations within 24 months of initial hire.
 
 
 </li>
 </ul>
 
 NOTE: Candidates selected for interviews will be required to undergo and pass the following:
 
 
 
 <ul>
 <li>
 Criminal History Records Check (CHRC) with no disqualifying offenses.
 </li>
 <li>
 Computer Skills test (type 15-20 words per minute).
 </li>
 <li>
 Knowledge of and the ability to enforce airport security regulations and operating procedures in an impartial manner as outlined in 14 Code of Federal Regulations (CFR) part 139 and 49 CFR 1542.
 </li>
 <li>
 Operational working knowledge of Airport Control/Communication Center.
 </li>
 <li>
 Operational working knowledge of Closed-Circuit Television Systems (CCTV) and audio communication equipment.
 </li>
 <li>
 Skilled in using computers, faxes, office equipment, and related software (MS Office).
 </li>
 <li>
 Skilled in the operation of a multi-line or computerized telephone, and in the operation of digital, audio, or radio communications equipment.
 </li>
 <li>
 Ability to communicate effectively, both orally and in writing.
 </li>
 <li>
 Ability to monitor CCTV cameras for long periods.
 </li>
 <li>
 Ability to accurately assess emergency and non-emergency information, make correct decisions, and take appropriate action.
 </li>
 <li>
 Ability to establish and maintain effective working relationships with internal and external agencies and with the public.
 </li>
 <li>
 Ability to work without close supervision and to make independent judgments based on established policies and safety standards.
 </li>
 <li>
 Ability to work and multi-task in a high stress environment during emergencies and non-emergency situations.
 </li>
 <li>
 Ability to tactfully deal with customers and provide customer service.
 </li>
 <li>
 Ability to work with frequent interruptions and changes in priorities.
 </li>
 <li>
 Ability to operate multiple types of radio and other communication devices.
 </li>
 <li>
 Ability to facilitate training, conduct briefings and provide feedback.
 </li>
 <li>
 Ability to work longer and rotating shifts to provide 24/7 coverage.
 </li>
 <li>
 Ability to key data accurately.
 </li>
 <li>
 Ability to prepare reports.
 </li>
 <li>
 Ability to recognize public safety hazards.
 </li>
 <li>
 Ability to maintain confidential information.
 </li>
 <li>
 Ability to safely operate vehicles and ground equipment.
 </li>
 <li>
 Ability to be trained as an Airport Operations Agent to have the awareness and proficiency required to perform job duties.
 </li>
 <li>
 Ability to express ideas clearly and concisely, orally and in writing to groups and individuals.
 </li>
 <li>
 Ability to respond to emergency situations.
 </li>
 <li>
 Ability to communicate effectively both orally and in writing.
 </li>
 <li>
 Ability to establish and maintain effective working relationships.
 </li>
 <li>
 Ability to work under stressful conditions.
 </li>
 <li>
 Ability to interact effectively with others.
 </li>
 <li>
 Must be able to relocate to other county locations based upon operational needs.
 
 
 </li>
 </ul>
 
 Ada Requirements
 
 
 
 
 Mental Demands:
 
 Ability to read and comprehend technical and professional journals, manuals, procedures and instructions: maps, layouts, memos, summaries, reports and evaluations. Ability to speak clearly and concisely, read, write, and comprehend English to relay information to other workers and laymen. Ability to perform basic math and arithmetic. Ability to identify and resolve problems. Ability to analyze data and develop conclusions. Ability to comprehend and use radio procedures and designations.
 
 
 
 Physical Demands:
 
 Ability to perform essential duties and responsibilities, and meet the minimum requirements. Visual acuity (peripheral vision, depth perception, color acuity) of 20/30 vision standard in each eye; if corrective lenses must be used to satisfy 20/30 vision standard, uncorrected vision should be no worse than 20/100 in each eye to operate motorized and special use vehicles, airfield marking lights, computers, CCTV, and special use identification media. Ability to talk and pass a hearing test with less than or equal to 40 decibels in each ear under the frequencies: 2,000 Hz, 3,000 Hz and 4,000 Hz. Ability to stand, sit, walk and view computer screens/CCTV for prolong periods of time. Ability to work rotating day/night shifts and work up twelve (12) hours shifts. Ability to lift and carry, push, pull, up to 50 pounds unassisted; stand, walk, climb, reach, handle, finger dexterity.
 
 
 
 Environmental Demands
 
 : Extended periods of inside and outside work. Ability to tolerate periods of inclement weather including high heat and humidity, wind, rain, and cold. May be exposed to chemicals, insects, odors, dust, fumes, noise, and vibration.
 
 
 
 
 
 Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.
 
 
 
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