airport operations coordinator

City of Lakeland

<div><div><div><h2 class="jobSectionHeader"><b>GENERAL DESCRIPTION OF CLASS</b></h2></div>
<p></p><div><div>This position assists in planning, coordinating, and driving various activities and operations related to airfield management, including inspections and airport safety and security activities. Under supervision, this position provides security, emergency, and other training required by FAR Part 139. This position is responsible for updating and revising policy and practice documents to ensure compliance with FAR Part 139 and providing solutions to operational challenges. A willingness to complete other operational and administrative duties as assigned is required. Work is performed under the general direction of a designated supervisor and checked for accuracy, quality, and the ability to complete work in a timely and cost-effective manner.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>ESSENTIAL FUNCTIONS</b></h2></div>
<p></p><div><ul><li>Assigns and directs the work activities of subordinates to include scheduling.</li><li>
Conducts FAR Part 139 airfield inspections; assesses airfield conditions for safe aircraft operations, records discrepancies, issues airport NOTAMs, and generates work orders as required.</li><li>
Conducts inspections of airport facilities ensuring satisfactory levels of service, repair, and maintenance, generating work orders as may be required.</li><li>
Conducts wildlife management following the airport&rsquo;s approved Wildlife Hazard Management Plan.</li><li>
Assumes responsibility for coordinating appropriate actions in response to emergencies and other airport incidents per the airport&rsquo;s approved Airport Emergency Plan.</li><li>
Conducts and ensures compliance with airfield drivers training, security training, emergency training, airport familiarization training, and other training as required by local, State, and Federal regulations, including but not limited to FAR Part 139.</li><li>
Conducts screening of applicants for security credentials following the airport&rsquo;s approved Airport Security Plan.</li><li>
Assists in developing distribution, control, accountability, and verification procedures of airport access systems.</li><li>
Assists with maintaining the airport&rsquo;s noise mitigation program(s), responding to and logging public comments/complaints, investigating aircraft noise events, and referring noise issues as appropriate to other airport personnel.</li><li>
Provides and coordinates escorts for contractors and vendors needing access to airport facilities.</li><li>
Acts as liaison between the airport and other private and governmental entities as necessary.</li><li>
Responds to questions and inquiries from the public, airport tenants and users, airlines, and governmental agencies.</li><li>
Resolves complaints or refers matters as appropriate to other airport personnel communicating with tenants and users regarding grievances, performance deficiencies, and other operational issues.</li><li>
Ensures compliance with all federal regulations on airport operations, safety, certification, and security, including monitoring and evaluating daily activities of airside and landside operations.</li><li>
Revises and updates airport primary guiding documents to ensure compliance with local, State, and Federal regulations, including but not limited to FAR Part 139.</li><li>
Required to work overtime, or alternate hours, as necessary for the efficient operation of the airport.</li><li>
Researches and compiles data as the basis for reports and recommendations, analyzing specific operational areas as assigned and providing recommendations and assistance with proposed solutions and/or alternate methods or procedures.</li><li>
Ability to work a rotating shift and rotating on-call schedule and be available for response to after-hour emergencies.</li>
Position is designated as Emergency and Essential and Mission Critical.<br>
<li>
</li></ul><div><b>
ADDITIONAL FUNCTIONS:</b></div><ul><li>
Performs related work as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE)</b></h2></div>
<p></p><div><ul><li>Bachelor's degree from an accredited four (4) year college or university in Aviation Management, Business Administration, or related field.</li><li>
One (1) year of training and experience in airport operations at an airport certified under FAR Part 139.</li></ul><div>
An equivalent combination of education, training, and experience that provides the knowledge, skills, abilities, and other competencies necessary for success in the target position may be considered.</div><div></div><div><b><br>
SPECIAL REQUIREMENTS:</b></div><ul><li>
Must possess a valid driver&rsquo;s license.</li><li>
Must maintain a valid telephone number.</li><li>
Must pass a ten-year fingerprint-based criminal history records check (CHRC) and security threat assessment (STA) ongoing.</li><li>
May be required to pass an elevated background check provided by the City of Lakeland Police Department upon hire.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>KNOWLEDGE, SKILLS, ABILITIES</b></h2></div>
<p></p><div><ul><li>Knowledge of federal rules and regulations for airport operations, design, and construction.</li><li>
Knowledge of aircraft types and performance characteristics.</li><li>
Knowledge of airfield communications procedures, navigational aids, and meteorological phenomena.</li><li>
Ability to obtain a Remote Pilot Certificate from the Federal Aviation Administration (FAA) under the FAA&rsquo;s Small UAS Rule, FAR Part 107.</li><li>
Ability to coordinate the work of contractors and consultants.</li><li>
Ability to communicate clearly and effectively both orally and written.</li><li>
Ability to write reports and provide documented recommendations.</li><li>
Ability to establish and maintain effective working relations with airport users, tenants, contractors, governmental agencies, and the public.</li>
Skilled in using computer-based applications including but not limited to the operation of Microsoft Office (Word, Excel, PowerPoint) and other typical software applications used in an office environment.<br>
<li>
</li></ul><div><b>
 WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:</b></div><ul><li>
Requires light manual work that involves walking or standing some of the time, sedentary work that involves routine keyboard operations, and the ability to exert up to ten (10) pounds of force regularly.</li><li>
The job requires exposure to hot/cold temperatures, adverse weather, and wet/humid conditions.</li><li>
The job requires normal visual acuity, field of vision, hearing, speaking, color perception, sense of smell, depth perception, and texture perception.</li></ul><div></div><div><b><br>
All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your email and telephone messages regularly, including &quot;junk&quot; folders. Test times and locations to be announced.</b></div><div><b><i><br>
The City of Lakeland is a drug free workplace. This position is considered a mandatory testing position, which is subject to pre-employment and random drug testing. All City of Lakeland positions are subject to reasonable suspicion drug testing. As a condition of employment you will be required to pass the pre-employment drug test in accordance with Florida Statute 440.102.</i></b></div>
<div><b>
THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE</b></div></div></div></div><p></p>

Airport Operations Coordinator

Jazeera Airways

<p></p><div><p>Jazeera Airways is looking for Turnaround Coordinator who would be responsible for managing the safe, efficient, and on-time turnaround of aircraft, while also performing load control duties as per operational allocation. The position acts as the central link between flight crew, ground handling teams, and operational control, ensuring adherence to safety, accuracy, and punctuality standards.</p>
<p><b>
Responsibilities and Duties:</b></p>
<ul>
<li>Coordinate all aircraft turnaround activities from arrival to departure, ensuring safety and on-time performance.</li>
<li>Serve as the single communication point between the flight deck, passenger services, ramp, cleaning, engineering, catering, and OCC.</li>
<li>Monitor and record turnaround milestones (fueling, loading, cleaning, boarding, etc.) for on-time execution.</li>
<li>Connect/disconnect Passenger Boarding Bridge (PBB) and coordinate passenger flow with cabin crew.</li>
<li>Ensure all GSE are safely positioned and removed post-use.</li>
<li>When allocated, perform full Load Control duties including preparation of Load Sheets, LIRs, and Load &amp; Trim Sheets as per regulations.</li>
<li>Ensure safe and accurate load distribution and manage LMCs and special loads in coordination with ramp and flight crew.</li>
<li>Report turnaround or load-related irregularities and contribute to process improvement.</li>
<li>Maintain compliance with Jazeera Airways SOPs, IATA AHM/IGOM, and Kuwait DGCA standards.</li></ul><br>
<p><br>
<b>Requirements and Qualifications:</b></p>
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Aviation, Airport Operations, or related field.</li>
<li>Minimum 5 years&rsquo; experience in ground operations, including at least 2 years in Load Control or Turnaround Coordination.</li>
<li>Must be an experienced Load Controller with proven aircraft weight &amp; balance experience.</li>
<li>Strong coordination and communication skills; able to manage multiple stakeholders under time pressure.</li>
<li>Certifications in Ramp Safety, Load Control, Human Factors, and DGR preferred.</li>
<li>Good knowledge of IATA AHM, IGOM, and SMS principles.</li></ul></div><p></p>

Turnaround Coordinator

Riyadh Air

<b>About the Company:</b><br>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub a digitally native airline that will connect the kingdom to more than 100 destinations.
<br><br>
<b>About the Role:</b><br>
Are you a strategic procurement professional with a passion for aviation and a proven track record in delivering operational excellence across global networks?
<br><br>
In this role, you will lead strategic procurement activities for airport operations, including airport services, ground handling, and cargo handling across Riyadh Air’s global network. You will work closely with senior operations stakeholders to develop sourcing strategies, negotiate high-value contracts, and ensure the seamless delivery of essential operational services.
<br><br>
Your key responsibilities will include managing supplier relationships, conduct performance evaluations, and driving continuous improvement initiatives that enhance quality, cost efficiency, and operational performance. You will oversee competitive sourcing processes (RFQs, RFIs, RFPs), manage budgets, and leverage data analytics to identify cost-optimization opportunities.
<br><br>
In addition, you will collaborate with cross-functional teams such as Legal, Finance, and Airport Operations to ensure procurement compliance, supplier accountability, and alignment with regulatory and safety standards. This role presents a unique opportunity to influence the efficiency and reliability of Riyadh Air’s global operations.
<br><br>
<b>About You:</b><br>
Degree qualified, you will have a minimum of 5 years of experience in procurement, preferably in airport operations, aviation, or consulting.
<br><br>
You bring hands-on experience in sourcing complex operational services, managing vendor performance, and leading negotiations that deliver commercial and operational value. Familiarity with aviation regulations, stakeholder engagement, and the use of procurement tools and systems are key to success in this role.
<br><br>
We are looking for a collaborative and detail-oriented professional who thrives in dynamic environments, demonstrates strong interpersonal and negotiation skills, and has the discipline to deliver results under pressure.
<br><br>
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.
<br><br>
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

Lead Airport Operations Procurement

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose<br>
</b></h5> <p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.<br>
</p><p>As <b>Head of Operational Performance </b>, you will drive global operational excellence across dnata Airport Operations through performance initiatives, service frameworks, and transformation programmes. The role supports strategic delivery by embedding continuous improvement, optimising operations, and enhancing safety, efficiency, and customer experience. It applies data-driven techniques to improve productivity and resource planning, while leading change and supporting integration and execution at station level. This is a full-time role based out of our Dubai office, which will require frequent (and sometimes extended) business travel.
</p><div><b>In this role, you will:
</b></div><ul><li>Lead and support operational transformation and strategic programmes across dnata Airport Operations using Management of Change frameworks and industrial engineering tools (e.g. Lean, Six Sigma, process mapping), delivering measurable improvements and supporting post-implementation adoption.
</li><li>Manage and maintain a global performance measurement framework covering operational, safety, financial, and productivity KPIs Ensure consistent reporting and enable data-driven decision-making across business units.
</li><li>Support operational input into new business opportunities and integrations by contributing to resource planning, budgeting, and implementation readiness. Collaborate with M&amp;A and Commercial teams to ensure alignment with dnata Airport Operations strategic priorities.
</li><li>Conduct benchmarking exercises with leading service providers and airlines to identify best practices and performance gaps, implement improvements, and facilitate global forums for knowledge-sharing, innovation, and alignment with industry standards.
</li><li>Establish structured communication with internal and external stakeholders to resolve service issues, identify synergies, and support consistent service delivery across locations.
</li><li>Collaborate with IT and business units to enhance automation, system integration, and resource modelling (e.g., RMS, INFORM) for improved planning, rostering, and capacity management.
</li><li>Lead and develop the Operational Performance and Transformation team, assigning responsibilities, building capabilities to support global operations and deliver impactful change.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><div><b>To be considered for the role, you must meet the below requirements:
</b></div><div><ul><li>Bachelor&rsquo;s degree in relevant discipline.
</li><li>Minimum of 10 years&rsquo; experience in Airport Operations Management.
</li><li>Industry experience in a management role with a major airline or ground handler.
</li><li>Robust knowledge of airport handling operations and operations management methodologies, systems, and improvement.
</li></ul></div><div><ul><li>Advanced analytical, data-driven problem-solving capabilities.
</li><li>Advanced relationship-building, cross-functional collaboration, negotiation, and stakeholder management skills.
</li><li>Proven leadership, team management, and change-management expertise.
</li><li>Experience managing large cross-functional strategic change projects in Airport Operations.
</li><li>Excellent written, verbal, presentation, and professional writing skills.
</li>Strong commercial and financial acumen.<br>
<li>
</li></ul></div><div></div><br>
<div><b>You will have an edge, if you have:
</b></div><div><ul><li>Master&rsquo;s degree (MBA or equivalent) in a relevant discipline.
</li>Large-scale operational transformation experience within the airport operations industry, airports, or with airlines.<br>
<li>
</li>
</ul> </div><p>At dnata part of Emirates Group were committed to providing our employees with opportunities to grow and develop in their careers So if youre looking for a challenging and rewarding opportunity apply today and join our team.<br>
<br>
 <br>
<b>Recruitment Process and Timeline</b><br>
<br>
 <br>
dnata part of Emirates Group is an international organisation with employees from over 170 nationalities we encourage applications from across the globe Your application journey begins by applying via our Careers website Please ensure your CV is up to date for our talent acquisition team to review your profile If you meet the criteria of the role you will then be invited to complete a HireVue video interview to share more about your experience and your career aspirations If you are shortlisted you will then be invited to interview with our hiring managers If you are successful your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.<br>
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits<br>
</b></h5> <div>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website -
<div>www.emirates.c
</div> om/careers</div></div>

Head of Operational Performance, dnata Airport Operations

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
</p><div>As Regional CEO dnata Airport Operations you will be accountable for the delivery of business and strategic objectives for dnata Airport Operations portfolio across the Americas Region. These accountabilities include regional operational, commercial, financial, and business development performance in alignment to Airport Operations (AO) divisional and onednata strategy.<br>
</div><div></div><br>
<div><b>In this role, you will:<br>
</b></div><div></div><ul><li>Be responsible for formulating and executing both long and short-term regional strategies, ensuring alignment with dnata AO global strategy as outlined by the CEO dnata Airport Operations.
</li><li>Maintain a minimum three-year planning horizon in accordance with the Medium-Term Plan (MTP), while effectively and efficiently deploying resources and manpower to optimise operational performance.
</li><li>Develop and maintain strong relationships by partnering and engaging with key internal and external stakeholders to drive customer satisfaction and achieve excellence.
</li><li>Act as a representative of One dnata, fostering collaboration with local and global customers, airports, and authorities.
</li><li>Monitor and evaluate business performance against agreed metrics, including financial, operational, people, safety, quality, and sustainability, whilst supporting Business Leaders in implementing effective corrective actions where necessary. Proactively identify opportunities for continuous improvement in the company's performance and product or service offerings.
</li><li>Ensure business activities are conducted in compliance with the dnata Way governance framework and all applicable local and international laws, regulations, standards, and rules. Act in the company's best interests at all times, ensuring decisions are made within authority limits and supported by appropriate due diligence and risk analysis.
</li><li>Maintain and drive profitable business growth within the region. Innovate and seek to introduce new products or service offerings that support business growth and customer needs, including engaging other dnata divisions with one dnata opportunities and initiatives.
</li><li>Proactively diagnose problems and oversee the resolution of these. Drive creative problem solving for unexpected or challenging problems.
</li><li>Keep abreast of industry trends and best practice, ensuring product and services offering is aligned. Attend major industry forums, exhibitions, and conferences.
</li><li>Prioritise safety in all decision-making, serving as a role model for safety behaviours and holding direct reports accountable for adhering to dnata&rsquo;s safety standards and best practices.
</li><li>Establish clear, measurable objectives for direct reports at the functional or departmental level, aligned with dnata&rsquo;s framework and processes. Drive accountability for performance while providing the necessary support and resources to enable success.
</li><li>Act as a member of the Board of Directors for the assigned region, as required.
</li><li>Use systems and data to develop insights that will support the decision-making process to proactively define actions that will drive business efficiency and success in areas such as: financial projections and scenario planning for the selection and execution of strategic initiatives and business development opportunities; driving profitability of contracts and services through pricing and commercial tools; identification of underlying root causes for operational performance and resource planning inefficiencies to establish targeted improvement programmes, etc.
</li></ul><h5 class="jobSectionHeader"><b>Qualification<br>
</b></h5><p></p><br>
<div><b>To be considered for the role, you must meet the below requirements:<br>
</b></div><div></div><br>
<ul><li>A degree or honours qualification is required; possession of an MBA is desirable.
</li><li>A minimum of 15 years of experience in Airport Operations within an international airline or ground handling organisation, of which at least 6 years in a senior leadership role is preferred.
</li><li>Demonstrated experience in greenfield projects or business start-ups would be an advantage.
</li><li>The role will be based in our Dubai headquarters, with frequent travel to the Americas required.
</li>Fluency in Spanish and Portuguese is advantageous.<br>
<li>
</li></ul><p></p><br>
<p><b>Recruitment </b><b>Process and Timeline<br>
</b><br>
</p><p>Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group .
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits<br>
</b></h5><p></p><br>
<p>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div>

Regional CEO dnata Airport Operations, Americas

TÜV SÜD

<p></p><div><div><div><div><div><div>Operations Coordinator - Dubai
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>Job Summary:
</b></p><p>The Operations Coordinator supports the day-to-day coordination and administration of inspection and training activities. This role ensures smooth communication between sales, clients, and inspection engineers while maintaining accurate documentation, records, and compliance with company procedures.<br>
</p><p></p><p><b>Your Tasks
</b></p><ul><li>Coordinates with the Sales team, clients and Inspection engineers to schedule a job on time.
</li><li>Assist engineers in the preparation of training materials &amp; exams.
</li><li>Request and follow-up the LPOs from clients.
</li><li>Monitors and checks time sheets received daily and keeping a file (soft copy) in the system.
</li><li>Submitting the time sheets with LPOs to the accounts for invoicing.
</li><li>Attends client&rsquo;s daily inquiries and requests for inspection.
</li><li>Maintains the time sheet registry and invoices received from Accounts Dept.
</li><li>Monitors &amp; controls time sheet books/stickers.
</li><li>Provide administrative support when necessary.
</li><li>Encode, Prints, and Ensure that the ID Corresponds to the Certificates. Final preparation for the training
</li><li>certificates such as lamination, compilation and creating acknowledgment papers.
</li><li>Ensures that return acknowledgments are Scanned and Filed for Quick Access.
</li><li>Arrange gate pass and necessary documents for inspection and ensure renewal of the same.
</li><li>Ensure Calibration and monitor movement of equipment used during inspections.
</li><li>Act as the point of contact and communicate project status to all the stakeholders.
</li><li>Weekly /monthly reporting in terms of jobs performed, certificates printed, rejections, etc
</li>Monitors use of training room and schedule of users for the training room.<br>
<li>
</li></ul><p></p><p><b>Your Qualifications and Skills
</b></p><ul><li>Bachelor's / Master's degree in business administration or equivalent field.
</li><li>2+ years of exprience in operations handling.
</li><li>Good interpersonal skills
</li>Good Computer Skills<br>
<li>
</li></ul><p></p><p><b>What We Offer
</b></p><p>Competitive compensation package.
</p><p>Paid vacation and leave benefits.
</p></div></div></div></div><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Others
</div></div></div></div><div><div><div><div>Country/Region: United Arab Emirates
</div></div></div></div><div><div><div><div>Job Location: Dubai
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: TUV SUD ME Abu Dhabi
</div></div></div></div><div><div><div><div>Org Unit Code: 0091
</div></div></div></div><div><div><div><div>Requisition ID: 2133
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Operations Coordinator - Dubai

<p></p><div><div><div><div><div><div>Operation Coordinator - Academy - Abu Dhabi
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>POSITION SUMMARY:
</b></p><p>The Operations Coordinator supports the Academy team in ensuring smooth and efficient delivery of training programs across the region. The role involves handling logistics, coordinating with trainers and clients, maintaining documentation, and ensuring high-quality execution of both public and in-house training. The ideal candidate should be organized, detail-oriented, and proactive, with strong coordination and communication skills.
</p><p><b>YOUR TASKS:
</b></p><div><ul><li><b>Training Operations &amp; Coordination
</b></li></ul></div><ul><li>Coordinate all logistics related to training sessions, including venue arrangements, materials preparation, trainer scheduling, and travel bookings.
</li><li>Maintain training calendars, ensuring alignment with the sales and delivery teams.
</li><li>Prepare and organize all training documentation (attendance sheets, feedback forms, certificates, evaluation reports).
</li><li>Support trainers with materials and pre-training arrangements, ensuring all resources are ready ahead of delivery.
</li><li>Maintain updated training outlines, trainer profiles, and related course documents accessible for the sales and operations team.
</li></ul><div><ul><li><b>Customer &amp; Trainer Support
</b></li></ul></div><ul><li>Act as the operational contact for clients and trainers before, during, and after training sessions.
</li><li>Coordinate communications regarding schedules, logistics, and requirements.
</li><li>Manage the issuance of certificates, trainer payments, and feedback reports on time.
</li><li>Provide excellent customer service, ensuring a professional and smooth training experience for all stakeholders.
</li></ul><div><ul><li><b>Documentation &amp; System Management
</b></li></ul></div><ul><li>Maintain accurate training records and ensure all activities are updated in CRM or Learning Management Systems (LMS).
</li><li>Track training completions, attendance, trainer utilization, and performance indicators.
</li><li>Prepare monthly reports summarizing training operations, attendance, and satisfaction results.
</li><li>Support the creation and maintenance of operational forms, templates, and checklists.
</li></ul><div><ul><li><b>Supplier &amp; Venue Management
</b></li></ul></div><ul><li>Liaise with vendors for venue booking, travel, catering, and other logistics.
</li><li>Ensure timely PR/PO processing and follow-up with finance for supplier payments.
</li><li>Build strong partnerships with hotels and service providers to secure quality and cost-effective arrangements.
</li></ul><div><ul><li><b>Quality &amp; Compliance
</b></li></ul></div><ul><li>Ensure all training operations follow T&Uuml;V S&Uuml;D quality standards and procedures.
</li><li>Support internal process audits and continuous improvement initiatives.
</li>Maintain control of documentation and ensure consistency in operational practices.<br>
<li>
</li></ul><p></p><p><b>YOUR QUALIFICATIONS
</b></p><ul><li>Bachelor&rsquo;s Degree in Business Administration, Event Management, Education, or related field.
</li><li>Minimum 2 years of experience in training management, travel coordination, event management, or a related field.
</li><li>Experience in coordinating logistics, trainers, and clients for corporate or professional training programs is preferred.
</li><li>Proficient in MS Office applications and learning management systems (LMS/CRM).
</li>Strong organizational and time management skills.<br>
<li>
</li></ul><p></p><p><b>SKILLS &amp; ATTRIBUTES:
</b></p><ul><li>Excellent communication and interpersonal skills.
</li><li>Strong attention to detail and accuracy.
</li><li>Ability to multitask and manage priorities effectively.
</li><li>Customer service&ndash;oriented and solution-focused mindset.
</li><li>Proactive, dependable, and able to work under limited supervision.
</li>Team player with a positive attitude and commitment to excellence.<br>
<li>
</li></ul><p></p><p><b>WHAT WE OFFER:
</b></p><ul><li>Competitive compensation package.
</li>Paid vacation and leave benefits.<br>
<li>
</li></ul><p></p><p><b>Additional Information
</b></p><ul><li>Don&rsquo;t meet every single requirement? No problem &ndash; if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.
</li></ul></div></div></div></div><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Sales, Customer Services &amp; Training Management
</div></div></div></div><div><div><div><div>Country/Region: United Arab Emirates
</div></div></div></div><div><div><div><div>Job Location: Abu Dhabi
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: TUV SUD ME Abu Dhabi
</div></div></div></div><div><div><div><div>Org Unit Code: ACAD
</div></div></div></div><div><div><div><div>Requisition ID: 2038
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Operation Coordinator - Academy - Abu Dhabi

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