airport operations crew member

JetBlue

<p></p><div><p><b>Position Title: Airport Operations Crew (BUF)</b></p><p></p><p><b><br>
Position Summary:
</b></p><p>The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers&rsquo; personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates customer boarding and deplaning; assists customers with special needs; and complies with any ad-hoc requests as needed. Individuals must excel at serving customers and be comfortable speaking on a public address system, using computers and airport equipment.</p><p></p><p><b><br>
Essential Functions:</b></p><ul><li><p>
Verify customers&rsquo; personal identification
</p></li><li><p>Tag, lift, and handle customer luggage</p></li><li><p>
Announce flight arrivals, departures, and pre-boarding information via the public address system</p></li><li><p>
Communicate with our customers to keep them constantly informed</p></li><li><p>
Offer ancillary products to our customers such as &ldquo;even more speed&rdquo; and &ldquo;even more space&rdquo;</p></li><li><p>
Coordinate various duties with coworkers and other departments to ensure proper handling of customers
</p></li><li><p>Help prepare aircraft cabin for customer boarding and departure, which includes cleaning of seats, seat-pockets, gallies, lavatories and floor</p></li><li><p>
Operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc.</p></li><li><p>
Assist customers with special needs, e.g. customers who need assistance in boarding
</p></li><li><p>Crewmembers will be required to perform and/ or rotate through all Airport Operations related functions (gate, ticket counter, etc.)</p></li><li><p>
Other duties as assigned</p></li></ul><p><br>
</p><p><b>Minimum Experience and Qualifications:</b></p><ul><li><p>
High School Diploma or General Education Development (GED) Diploma</p></li><li><p>
At least eighteen (18) years old</p></li><li><p>
One (1) year of customer service or sales experience
</p></li><li><p>Strong interpersonal and listening skills
</p></li><li><p>Complete fluency in written and spoken English</p></li><li><p>
Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Customer Service, and Safety Orientation using AI- or statistically-based scoring</p></li><li><p>
Must be able to adhere to JetBlue Uniform Policy Manual Standards</p></li><li><p>
Able to travel and/or work variable hours, flexible shifts, including holidays and weekends</p></li><li><p>
Experience using a mouse, computer, keyboard and basic word processing, email and office applications</p></li><li><p>
Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements</p></li><li><p>
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge</p></li><li><p>
Experience performing under pressure and within fixed time constraints</p></li><li><p>
Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways&rsquo; insurance standards</p></li><li><p>
Depending on location, may need to acquire and maintain a United States Customs Clearance</p></li><li><p>
Available for occasional overnight travel (10%)</p></li><li><p>
Able to make occasional trips to other locations for training or temporary assignment</p></li><li><p>
Must pass a pre-employment drug test</p></li><li><p>
Must be legally eligible to work in the country in which the position is located</p></li><li><p>
Authorization to work in the US is required, this position is not eligible for visa sponsorship</p></li><li><p>
For internal candidates, good standing in attendance performance and safety</p></li></ul><p></p><p><b><br>
Preferred Experience and Qualifications:</b></p><ul><li><p>
Two (2) years of customer service, volunteer experience or sales experience
</p></li><li><p>Knowledge of customer service principles and practices strongly
</p></li><li><p>Experience working with various forms of payment (cash, credit cards, travelers checks, etc.)</p></li><li><p>
Previous airline experience
</p></li><li><p>Bilingual skills</p></li></ul><p></p><p><b><br>
Crewmember Expectations:</b></p><ul><li><p>
Regular attendance and punctuality</p></li><li><p>
Ability to work flexible hours including holidays/ weekends/ and overnight shifts</p></li><li><p>
Able to maintain a professional appearance</p></li><li><p>
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</p></li><li><p>
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun</p></li><li><p>
Promote JetBlue&rsquo;s #1 value of safety as a Safety Ambassador, supporting JetBlue&rsquo;s Safety Management System (SMS) components, Safety Policy and behavioral standards</p></li><li><p>
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue&rsquo;s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
</p></li><li><p>Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
</p></li><li><p>Uphold JetBlue&rsquo;s safety performance metric goals and understand how they relate to their duties and responsibilities
</p></li><li><p>The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</p></li></ul><p></p><p><b><br>
Equipment:</b></p><ul><li><p>
Computer and other office equipment</p></li><li><p>
Public Address System</p></li><li><p>
Jet bridge and/or air stairs (customer enplaning/deplaning equipment)</p></li><li><p>
Handheld radios</p></li><li><p>
Free-standing computer kiosks used to identify and process customer reservations</p></li><li><p>
Light Emitting Diode (LED) screens and signs</p></li></ul><p></p><p><b><br>
Work Environment:</b></p><ul><li><p>
Airport environment</p></li><li><p>
Subject to weather and elevated noise levels within airports</p></li><li><p>
Ability to stand for an extended period of time</p></li><li><p>
Mandatory over-time may be required to cover irregular operations which occasionally cause extended work days</p></li></ul><p></p><p><b><br>
Physical Effort:</b></p><ul><li><p>
Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools.</p></li></ul><p></p><p><b><br>
Compensation:</b></p><ul><li><p>
The base pay for this role starts at $18.15 per hour. Base pay is one component of JetBlue&rsquo;s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</p></li></ul></div>

Airport Operations Crew

St. Clair County, MI

<div><div><div><h2 class="jobSectionHeader"><b>POSITION SUMMARY</b></h2></div>
<p></p><div><p><b>Please note that this is a temporary position, with scheduled hours on Tuesdays, Thursdays and Saturdays from 9:00 am to 5:00 pm.</b></p><p><br>
Performs variety of duties related to general servicing of aircraft (e.g. fueling, parking, towing, moving aircraft) as well as providing stellar service to the crew, passengers and clients who use St. Clair County International Airport. General custodial and maintenance work in the cleaning, repair and maintenance of the Airport buildings, runway and grounds.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><ul><li>
Perform fueling/de-icing aircraft as needed.</li><li>
Responsible for greeting, parking, and marshaling aircraft arriving and/or departing the airfield</li><li>
Work with payment transactions utilizing point of sales system</li><li>
Accurately track aircraft fueling, payments and the cash drawer</li><li>
Answer incoming phone calls/transfer calls appropriately</li><li>
Follow and comply with all aviation safety rules and regulations</li><li>
Perform daily/monthly/quarterly/annual fuel/delivery system quality assurance checks</li><li>
Assist passengers and/or crew with baggage/cargo</li><li>
Provide customer with professional service and assistance with hotel, car and other travel reservations.</li><li>
Set-up and confirm catering orders with restaurants</li><li>
Assist with wing-walking duties during aircraft movements</li><li>
Dust, sweep, mop wax furniture and floors.</li><li>
Clean and maintain restrooms.</li><li>
Wash and/or paint windows, walls, woodwork.</li><li>
Gather and dispose of refuse.</li><li>
Operate maintenance and custodial equipment and tools.</li><li>
Maintain records and reports as required.</li><li>
Operate custodial and maintenance equipment.</li><li>
Inspect/maintain Airport/Airfield on a daily basis.</li><li>
Perform related custodial and maintenance work as required.</li><li>
Perform airfield operations and maintenance activities on the airfield and buildings.</li><li>
Respond to accidents/incidents involving aircraft.</li><li>
Ensure proper safe airfield conditions.</li><li>
Assists the director in daily administrative and operational control of the airport and its resources.</li><li>
Assist in analyzing of fuel sales, volumes and inventory.</li><li>
Other duties as assigned.</li></ul><p><b>
SUPERVISION RECEIVED:</b></p><p>
An employee in this classification is subject to the direct supervision of the Airport Director.</p><p><b>
SUPERVISORY RESPONSIBILITIES:</b></p><p>
N/A</p><p><b>
EXPERIENCE, SKILLS, EDUCATION:</b></p><ul><li>
Possession of a high school degree or equivalent required.</li><li>
General maintenance and operation of heavy equipment required.</li><li>
Experience in airport operations and/or aviation preferred but not required.</li><li>
CDL with airbrake endorsement preferred but not required.</li><li>
Automated External Defibrillator and CPR Certification required.</li><li>
Basic firefighting techniques required.</li><li>
Reasonable knowledge and experience in the use of materials and equipment used in performing a variety of airfield, building and grounds cleaning and maintenance work.</li><li>
Strong knowledge of electrical, with reasonable knowledge of plumbing, carpentry and heavy equipment repair.</li><li>
Understanding of Airfield safety standards.</li><li>
Knowledge of principles and procedures or airfield maintenance.</li><li>
Ability to remain calm under pressure.</li><li>
Writing, reading, mathematical principles; proficient computer skills-Microsoft Office Suite, Outlook; exercise sound judgment and decision making in accordance with policies and procedures; ability to research and problem solve independently; knowledge of County operations and functions; ability to prioritize and time manage; handle stressful situations, provide effective and friendly customer service; support the County's mission and values; ability to think critically where necessary.</li><li>
Knowledge or understanding of basic administrative tasks: operate standard office equipment; document management; prepare and maintain records, various correspondences and reports; answer general inquiries and refer as necessary; answer telephone calls, process mail, order supplies/equipment; prepare meeting agendas, attend meetings, record/transcribe/distribute minutes; entering, transcribing, recording, storing or maintaining information in written or electronic form with speed and accuracy; maintain calendars, arrange meetings, schedule rooms and equipment as necessary.</li><li>
Ability to communicate effectively and efficiently with management, co-workers and clients; obtain and communicate accurate information; apply common sense understanding to complex instructions and respond accordingly; communicate complex ideas through graphs, charts, presentations, reports or other professional correspondence.</li></ul><p><b>
ESSENTIAL ABILITIES FOR ALL ST. CLAIR COUNTY JOB CLASSIFICATIONS;</b></p><ul><li>
Ability to demonstrate predictable, reliable, and timely attendance.</li><li>
Ability to read, write &amp; communicate in English; follow written and verbal instruction and understand basic mathematics and figure checking.</li><li>
Ability to interpret and apply procedures, rules, technical information, instructions, manuals to complete tasks accurately and on schedule.</li><li>
Ability to learn from directions, observations, and mistakes; and apply procedures using good judgment.</li><li>
Ability to use discretion and maintain sensitive and confidential information.</li><li>
Ability to work independently or part of a team; ability to interact appropriately with others such as County officials, employees, vendors and the general public.</li><li>
Ability to work under supervision, receiving instructions/feedback, coaching/counseling and/or action/discipline.</li><li>
Adaptability to change in the work environment, managing competing demands and ability to deal with frequent changes, delays or unexpected events.</li><li>
Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction</li><li>
Proficient skills using Microsoft Office programs including, but not limited to: Word, Excel, Access, and Outlook required. Proficiency may be tested.</li></ul><p><b>
CONDITIONS OF EMPLOYMENT:</b></p><ul><li>
Prior to starting employment, the candidate must complete a satisfactory background check. The background check is understood to encompass all forms of pre-employment screening, including but not limited to: drug screen, physical, criminal background, driving record, sex offender registry, education, training and licensing verification, employment history, credit check, and professional and personal references.</li><li>
Must possess a valid State of Michigan operator license and maintain this license throughout employment in this position.</li><li>
Complete aviation competence education training within 30 days of employment</li><li>
Must have MDOT DEQ Industrial Storm Water Certification within 90 days of employment in the position.</li></ul><ul><li>
Possession of a valid CPR, first aid and AED certification, or successfully complete the training within ninety (90) days of employment in the position.</li></ul><p><b>
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.</p><p>
While performing the duties of this job, the employee is regularly required to:</p><ul><li>
This position requires daily rigorous physical activity.</li><li>
Hear and understand information presented through spoken words and sentences.</li><li>
Read, interpret and understand procedures, rules, technical information, instructions and manuals.</li><li>
Speak to others to convey information effectively.</li><li>
Sit, bend, stoop, crouch, crawl and kneel.</li><li>
Reach with hands and arms.</li><li>
Stand and walk for significant periods of time; travel over uneven terrain.</li><li>
Climb stairs.</li><li>
See details in color, at close range and at a distance.</li><li>
Lift, move, push, pull or carry objects and equipment weighing up to seventy-five (75) pounds.</li><li>
Use hands to operate a computer, handle materials and operate equipment.</li><li>
This position may require irregular hours and work schedules will include nights, weekends, holidays and overtime.</li><li>
Position frequently works in an outdoor environment with exposure to weather-related heat and cold, rain, wind and varying weather conditions.</li><li>
Operating equipment exposes personnel to moderate levels of noise, fumes, airborne particles and vibrations on a regular basis.</li><li>
The employee occasionally works in areas requiring the use of Personal Protective Equipment such as gloves, safety glasses or hearing protection.</li></ul><p></p><p><i><br>
Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all job requirements or duties performed. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.</i></p><p></p><p><b><br>
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: </b>It is the policy of St. Clair County not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, disability that does not prevent performing essential job functions or because he or she is a protected veteran.</p></div></div></div><p></p>

Airport FBO Maintenance Worker

County of St. Clair

JOB
<br>Please note that this is a temporary position, with scheduled hours on Tuesdays, Thursdays and Saturdays from 9:00 am to 5:00 pm.Performs variety of duties related to general servicing of aircraft (e.g. fueling, parking, towing, moving aircraft) as well as providing stellar service to the crew, passengers and clients who use St. Clair County International Airport. General custodial and maintenance work in the cleaning, repair and maintenance of the Airport buildings, runway and grounds. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform fueling/de-icing aircraft as needed.Responsible for greeting, parking, and marshaling aircraft arriving and/or departing the airfieldWork with payment transactions utilizing point of sales systemAccurately track aircraft fueling, payments and the cash drawerAnswer incoming phone calls/transfer calls appropriatelyFollow and comply with all aviation safety rules and regulationsPerform daily/monthly/quarterly/annual fuel/delivery system quality assurance checksAssist passengers and/or crew with baggage/cargoProvide customer with professional service and assistance with hotel, car and other travel reservations.Set-up and confirm catering orders with restaurantsAssist with wing-walking duties during aircraft movementsDust, sweep, mop wax furniture and floors.Clean and maintain restrooms.Wash and/or paint windows, walls, woodwork.Gather and dispose of refuse.Operate maintenance and custodial equipment and tools.Maintain records and reports as required.Operate custodial and maintenance equipment.Inspect/maintain Airport/Airfield on a daily basis.Perform related custodial and maintenance work as required.Perform airfield operations and maintenance activities on the airfield and buildings.Respond to accidents/incidents involving aircraft.Ensure proper safe airfield conditions.Assists the director in daily administrative and operational control of the airport and its resources.Assist in analyzing of fuel sales, volumes and inventory.Other duties as assigned.SUPERVISION RECEIVED: An employee in this classification is subject to the direct supervision of the Airport Director. SUPERVISORY RESPONSIBILITIES: N/AEXPERIENCE, SKILLS, EDUCATION: Possession of a high school degree or equivalent required.General maintenance and operation of heavy equipment required.Experience in airport operations and/or aviation preferred but not required.CDL with airbrake endorsement preferred but not required.Automated External Defibrillator and CPR Certification required.Basic firefighting techniques required.Reasonable knowledge and experience in the use of materials and equipment used in performing a variety of airfield, building and grounds cleaning and maintenance work.Strong knowledge of electrical, with reasonable knowledge of plumbing, carpentry and heavy equipment repair.Understanding of Airfield safety standards.Knowledge of principles and procedures or airfield maintenance.Ability to remain calm under pressure.Writing, reading, mathematical principles; proficient computer skills-Microsoft Office Suite, Outlook; exercise sound judgment and decision making in accordance with policies and procedures; ability to research and problem solve independently; knowledge of County operations and functions; ability to prioritize and time manage; handle stressful situations, provide effective and friendly customer service; support the County's mission and values; ability to think critically where necessary.Knowledge or understanding of basic administrative tasks: operate standard office equipment; document management; prepare and maintain records, various correspondences and reports; answer general inquiries and refer as necessary; answer telephone calls, process mail, order supplies/equipment; prepare meeting agendas, attend meetings, record/transcribe/distribute minutes; entering, transcribing, recording, storing or maintaining information in written or electronic form with speed and accuracy; maintain calendars, arrange meetings, schedule rooms and equipment as necessary. Ability to communicate effectively and efficiently with management, co-workers and clients; obtain and communicate accurate information; apply common sense understanding to complex instructions and respond accordingly; communicate complex ideas through graphs, charts, presentations, reports or other professional correspondence.ESSENTIAL ABILITIES FOR ALL ST. CLAIR COUNTY JOB CLASSIFICATIONS;Ability to demonstrate predictable, reliable, and timely attendance.Ability to read, write & communicate in English; follow written and verbal instruction and understand basic mathematics and figure checking.Ability to interpret and apply procedures, rules, technical information, instructions, manuals to complete tasks accurately and on schedule.Ability to learn from directions, observations, and mistakes; and apply procedures using good judgment.Ability to use discretion and maintain sensitive and confidential information.Ability to work independently or part of a team; ability to interact appropriately with others such as County officials, employees, vendors and the general public.Ability to work under supervision, receiving instructions/feedback, coaching/counseling and/or action/discipline.Adaptability to change in the work environment, managing competing demands and ability to deal with frequent changes, delays or unexpected events.Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionProficient skills using Microsoft Office programs including, but not limited to: Word, Excel, Access, and Outlook required. Proficiency may be tested.CONDITIONS OF EMPLOYMENT: Prior to starting employment, the candidate must complete a satisfactory background check. The background check is understood to encompass all forms of pre-employment screening, including but not limited to: drug screen, physical, criminal background, driving record, sex offender registry, education, training and licensing verification, employment history, credit check, and professional and personal references.Must possess a valid State of Michigan operator license and maintain this license throughout employment in this position.Complete aviation competence education training within 30 days of employmentMust have MDOT DEQ Industrial Storm Water Certification within 90 days of employment in the position.Possession of a valid CPR, first aid and AED certification, or successfully complete the training within ninety (90) days of employment in the position.PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to: This position requires daily rigorous physical activity. Hear and understand information presented through spoken words and sentences. Read, interpret and understand procedures, rules, technical information, instructions and manuals.Speak to others to convey information effectively.Sit, bend, stoop, crouch, crawl and kneel.Reach with hands and arms.Stand and walk for significant periods of time; travel over uneven terrain.Climb stairs.See details in color, at close range and at a distance.Lift, move, push, pull or carry objects and equipment weighing up to seventy-five (75) pounds.Use hands to operate a computer, handle materials and operate equipment.This position may require irregular hours and work schedules will include nights, weekends, holidays and overtime. Position frequently works in an outdoor environment with exposure to weather-related heat and cold, rain, wind and varying weather conditions.Operating equipment exposes personnel to moderate levels of noise, fumes, airborne particles and vibrations on a regular basis.The employee occasionally works in areas requiring the use of Personal Protective Equipment such as gloves, safety glasses or hearing protection.Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all job requirements or duties performed. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: It is the policy of St. Clair County not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, disability that does not prevent performing essential job functions or because he or she is a protected veteran.

Contour Covering Technology B.V.

<div><p>Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</p><p></p><p><b>
Full-Time Employee Benefits &amp; Compensation Overview</b></p><p>
As a full-time employee of Contour, you are eligible for the following benefits and programs:</p><p><b>
Insurance</b></p><ul><li>
Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)</li></ul><p><b>
401(k) Savings Plan</b></p><ul><li>
Eligibility begins the first day of the month following your hire date.</li><li>
The Company offers a matching contribution up to 6% of your eligible compensation.</li><li>
Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</li></ul><p><b>
Paid Sick Leave</b></p><ul><li>
Accrual of up to 56 hours of paid sick leave per year.</li><li>
Unused sick leave rolls over annually until your sick bank reaches 480 hours.</li></ul><p><b>
Vested Vacation Hours</b></p><ul><li>
Eligible to receive vacation hours on January 1st following your hire date.</li><li>
These hours will be vested and available for use in accordance with Company policies.</li></ul><p><b>
Non-Revenue/Space Available (NRSA) Travel Privileges</b></p><ul><li>
NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.</li></ul><p><b>
Leaves of Absence</b></p><ul><li>
Eligible for various types of leave, including:<ul><li>
Medical Leave</li><li>
Non-Medical Family Care Leave</li><li>
Maternity and Paternity Leave</li><li>
Personal Leave</li></ul></li><li>
Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.</li></ul><p></p><p><b>
Compensation Details</b></p><ul><li>
The starting hourly rate for this position is <b>$17.00</b>. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach <b>$22.00.</b> Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to <b>$2,000.00 </b>each year.</li><li>
When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour&rsquo;s observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.</li><li>
When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.</li></ul><p></p><p><b>
Equal Employment Opportunity</b></p><p>
Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</p><p></p><p><b>
Accommodations</b></p><p>
Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at <b>hr@flycontour.com</b>.</p><p></p><p><b>
Join Our Growing Team</b></p><p>
Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</p><p></p><p><b>
Summary of Essential Duties</b></p><p>
The Crew Chief is an entry level management position and plays a key role in delivering Contour Airlines&rsquo; commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations.</p><p>
Crew Chiefs will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments.</p><p>
Crew Chiefs are expected to display professionalism, flexibility, and teamwork, ensuring a safe, efficient, and customer-focused airport operation.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li>
Oversee daily station operations to ensure compliance and safety.</li><li>
Assist with staffing schedules, vacation coverage, and outage planning.</li><li>
Serve as liaison between station operations and management (emails, shift summaries, IROPS communication, etc.).</li><li>
Maintain training records (classroom, OJT, recurrent).</li><li>
Participate in airport operations meetings and planning sessions</li><li>
Greet and assist all customers in a prompt, friendly, and courteous manner, ensuring a positive travel experience.</li><li>
Provide check-in assistance, handle ticketing changes, re-book itineraries, and process special service requests.</li><li>
Check and accept passenger baggage, ensuring compliance with airline policies and safety regulations.</li><li>
Board and deplane flights, escort passengers to and from aircraft as needed, including assisting unaccompanied minors, pushing wheelchairs, and providing support to passengers with special needs.</li><li>
Provide accurate and timely gate information, including flight arrivals, departures, and general inquiries.</li><li>
Assist passengers with special needs, resolve customer concerns, and ensure the highest level of customer service.</li><li>
Maintain in-depth knowledge of policies and procedures related to unaccompanied minors, law enforcement officers, hazardous materials (HAZMAT), and other regulatory requirements.</li><li>
Communicate clearly and accurately with passengers, coworkers, flight crews, and vendors to ensure operational efficiency.</li><li>
Always maintain the safety and security of the ramp area, adhering to all applicable safety procedures and airline policies.</li><li>
Monitor passenger safety during boarding and deplaning, providing assistance in a friendly and professional manner.</li><li>
Marshal aircraft on the ramp, directing, assisting, and parking all arriving, departing, and towed aircraft.</li><li>
Observe safe ground-handling procedures, conduct routine ground service equipment (GSE) checks, and report any equipment issues.</li><li>
Perform duties of a Ground Security Coordinator (GSC) in compliance with the Company&rsquo;s security program.</li><li>
Handle customer baggage and Company materials with care; responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo.</li><li>
Service aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking.</li><li>
Assist in ramp set-up and ensure proper storage of equipment and baggage.</li><li>
Perform additional duties as assigned by station leadership or Company management.</li></ul><p></p><p><b>
Working Environment / Physical Requirements</b></p><ul><li>
Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.</li><li>
Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.</li><li>
Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).</li><li>
Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.</li><li>
Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.</li><li>
Must be able to ascend/descend stairs frequently</li></ul><ul><li>
Must be at least 18 years of age.</li><li>
A minimum of nine (9) months of prior airline or aviation industry experience is preferred.</li><li>
Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions.</li><li>
Possess a valid driver&rsquo;s license with a good driving record.</li><li>
Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.</li><li>
High school diploma or GED certification preferred.</li><li>
Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.</li><li>
Ability to type a minimum of 30 words per minute.</li><li>
Possess polished and professional interpersonal skills with a positive, customer-focused attitude.</li><li>
Strong leadership, organizational, and time management skills.</li><li>
Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism.</li><li>
Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.</li><li>
Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail.</li><li>
Self-motivated with the ability to motivate others.</li><li>
Ability to work independently and collaboratively as part of a team-oriented environment.</li><li>
Excellent written and verbal communication skills, delivered with professionalism and tact.</li><li>
Must pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing.</li><li>
Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA.</li><li>
Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.</li><li>
Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements.</li></ul><p><i>
Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</i></p></div><p></p>

Crew Chief - Mid-Ohio Valley Regional Airport

City of Atlanta

<div><p>Salary range: $47,474-$74,000
</p><p>Posting expires: April 21, 2026<br>
</p><p></p><p><b>*This is a temporary position with employment ending on September 23, 2026*<br>
</b></p><p></p><p><b>General Description and Classification Standards
</b></p><p>The Airport Operations Representative I ensures the safe and efficient operation of the airport by performing duties related to airside, landside, and/or regulatory compliance operations. This role monitors, tracks, and coordinates aircraft and passenger movement, enforces airport security regulations, and ensures compliance with Federal, State, and Local regulations. The position requires working shift work, including weekends and holidays.<br>
</p><p></p><p><b>Supervision Received
</b><br>
Works under general supervision. Receives direction focused on accomplishing objectives outlined in airport policy and regulatory procedures. May work independently or with other professionals to complete assigned tasks.</p></div>
<br><div><p><b>Essential Duties &amp; Responsibilities
</b><br>
<i>These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. Other duties may be assigned.<br>
</i></p><p></p><p><b>Airside Operations:
</b></p><ul><li><div>Monitor, track, and coordinate aircraft utilizing common-use parking areas and cargo bays.
</div></li><li><div>Conduct frequent inspections of airfield areas, including runways, taxiways, ramps, and aircraft operating areas, ensuring compliance with FAA regulations and safety protocols.
</div></li><li><div>Assist in aircraft emergency response, hazmat spills, bomb threats, hijackings, and disabled aircraft removal in accordance with the Airport Emergency Plan and FAR Part 139.
</div></li><li><div>Provide aircraft movement area escorts as needed.
</div></li><li><div>Maintain the HJAIA Safety Management System.
</div></li><li><div>Create and distribute weekly aircraft parking schedules.<br>
</div></li></ul><div></div><p><b>Landside Operations:
</b></p><ul><li><div>Monitor and coordinate passenger flow through Security Screening Checkpoints, collaborating with stakeholders to manage queue lines.
</div></li><li><div>Conduct daily checks of terminals, concourses, parking lots, curbsides, and airport access roadways for compliance and safety.
</div></li><li><div>Initiate work orders for maintenance requests.
</div></li><li><div>Assist in emergency response activities, coordinating with Emergency Management Staff.
</div></li><li><div>Enforce City codes, lease agreements, and federal regulations.<br>
</div></li></ul><div></div><p><b>Regulatory Compliance:
</b></p><ul><li><div>Conduct inspections and audits, reporting safety and security deficiencies.
</div></li><li><div>Ensure compliance with the Airport Security Program and TSR-1542.
</div></li><li><div>Operate and monitor access control and CCTV systems to enforce airport security protocols.
</div></li><li><div>Maintain permanent records of daily events, incidents, and regulatory compliance issues.
</div></li><li><div>Provide guidance on security procedures to tenants, federal agencies, and the public.<br>
</div></li></ul><div></div><p><b>Administrative &amp; Communication Duties:
</b></p><ul><li><div>Prepare and distribute reports, including incident logs, maintenance requests, and compliance documentation.
</div></li><li><div>Plan and facilitate tenant meetings.
</div></li><li><div>Communicate effectively with stakeholders, ensuring operations management is informed of significant events.
</div></li><li><div>Attend airport safety-related meetings and seminars.
</div></li><li><div>Assist in planning training programs and developing business plans, SOPs, and budget reports.<br>
</div></li></ul><div></div><p><b>Decision Making
</b><br>
Follows standardized procedures and written instructions to accomplish assigned tasks. Uses judgment to diagnose technical issues and initiate corrective actions in collaboration with supervisors or managers.<br>
</p><p></p><p><b>Knowledge, Skills &amp; Abilities
</b><br>
<i>This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully.
</i></p><ul><li><div>Knowledge of airport operations, FAA regulations, aviation security protocols, and emergency response procedures.
</div></li><li><div>Familiarity with access control systems, CCTV monitoring, and security enforcement.
</div></li><li><div>Ability to conduct inspections, identify safety hazards, and initiate corrective actions.
</div></li><li><div>Strong communication skills to interact effectively with tenants, federal agencies, and airport employees.
</div></li><li><div>Proficiency in Microsoft Office and database management for reporting and record-keeping.
</div></li><li><div>Ability to assess and resolve operational issues efficiently under high-pressure situations.</div></li></ul></div>

Airport Operations Representative I

Delta Air Lines

<div></div><div><div><div><div><div><div><b>UNITED STATES, NEW YORK, NEW YORK</b></div><b><br>
 </b><div></div><div><b>AIRPORT CUSTOMER SERVICE</b></div><b><br>
 </b><div></div><div><b>10-APR-2026</b></div><b><br>
 </b><div></div><div><b>REF #: 32086</b></div><b><br>
 </b><div></div><div><b>PAY RANGE: $22.56 - $22.56 PER HOUR
</b></div></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW &amp; KEY RESPONSIBILITIES)</b></h3>
</div></div><div><div><p>The Airport Customer Service (ACS) Above and Below Wing Ambassador intern is a position that aims to help Delta Air Lines achieve its divisional goals and contribute to its overall success. The intern assigned to this position will have individual duties to complete but will also be expected to work on a larger project that will be presented to Leadership at the end of the semester. This intern position will be located Delta Air Lines, JFK Airport Terminal 4, New York 11430, United States
</p><p></p><p>As part of the Customer Experience business unit, Airport Customer Service (ACS) and Cargo (CGO) directly impact Delta&rsquo;s customers from welcoming them at the ticketing counter to providing a clean and enjoyable airport experience to ensure on-time bag arrival when they land at their destination. ACS and Cargo support over 22,000 of the best airport operations professionals in the industry across 300 destinations, 52 countries, and six continents.</p><p>
Students joining the Internship Program with Airport Customer Service (ACS) will work with our Field Support Team, supporting functions that consist of Aviation Management, Strategy, and Operations.</p><p><b>
Program duration: June 1st, 2026, to August 21st, 2026</b></p><p></p><p>
All participants are trained in each area and may be assigned an area each day via a supervisor.
</p><p>Participants are moved to additional locations if necessary, depending on business need:
</p><ul><li>Terminal/Concourse Assist
</li><li>Direct customers toward appropriate lines and kiosks
</li><li>Answer customers&rsquo; questions</li><li>
General terminal upkeep/tidiness
</li><li>Be a Delta Air Lines Ambassador assisting with enhancing customer experience and retaining Deltas customers</li><li>
Introduction into corporate experiences and various aviation related departments/functions
</li><li>Partner with a member of the leadership team
</li>May be assigned projects by leadership team<br>
<li>
</li></ul><br>
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING</b></h3>
</div></div><div><div><p>Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience and Servant Leadership &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:</p><p></p><ul>
<li>Domestic and International space-available flight privileges for employees and eligible family members.</li>
<li>Career development programs to achieve your long-term career goals.</li>
<li>World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.</li>
<li>Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.</li>
<li>Recognition rewards and awards through the platform Unstoppable Together.</li>
<li>Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.</li>
</ul><p></p><p>The selected candidate will fulfill the following Internship rotation(s) based in New York City (JFK) while maintaining enrollment at your university:</p><p></p><ul><li><br>
 <b>Pay Range: $22.56</b></li></ul></div><br>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)</b></h3>
</div></div><div><div><ul><li><b>Must be currently enrolled in an accredited college, university, or institution during the duration of the internship program
</b></li><li>day of interview with you
</li><li>Must comply with a background check, fingerprint, and drug &amp; alcohol screen per state/local/airport municipalities
</li><li>Ability to handle simultaneous situations and adapt to a fast-paced, changing environment</li><li>
Solid interpersonal skills with a focus on teamwork and strong verbal communication skills
</li><li>Must follow Delta&rsquo;s public contact employee appearance standards
</li><li>Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position
</li>work any shift including early morning, nights, weekends and holidays<br>
<li>
</li></ul><br>
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)</b></h3>
</div></div><div><ul><li>Ability to tackle multiple projects at once, adhering to different timelines and working with many partners to ensure alignment and consistency within each project</li><li>
Desire to learn leadership techniques and best practices in problem-solving and conflict resolution to enable innovation and progress on difficult-to-solve challenges</li></ul><p><b>
PROGRAM OUTLINE</b></p><ul><li>
Transportation will need to be provided by students in order a have a timely arrival and departure of shift</li><li><b>
Program duration: June 1st to August 21st</b></li></ul></div></div></div></div><p></p>

Intern, Airport Customer Service (ACS) JFK - NYC Above and Below Wing Ambassador (Summer 2026)

Paradies Lagardère

<div><p>Your career deserves... <b>MORE </b>OPPORTUNITIES</p>
<p><b>
Paradies Lagard&egrave;re is an award-winning and innovative Airport Concessionaire.</b> We are looking for passionate individuals to fill roles in our dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.</p>
<p><b>
Jobs Description:</b></p>
<p>
Front of house crew members are responsible for preparing products according to operational and quality standards, operation of point of sale system, and serve them with enthusiasm in a clean and fast paced environment. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.</p>
<p><b>
Great Reasons to Work with Us</b></p>
<ul>
<li>Career advancement opportunities</li>
<li>Fun Work Environment</li>
<li>Medical Benefits</li>
<li>Company Paid Time Off</li>
<li>Premium pay for Worked Holidays</li>
<li>401K Program</li>
<li>On-line Learning system</li>
<li>Associate recognition Programs</li>
<li>Merchandise and dining discounts</li>
<li>Transportation and parking space assistance</li>
<li>Early morning and evening shifts</li>
<li>Equal Employment Opportunity</li>
<li>$16-17 per hour</li>
</ul>
<p><b>About Vessel Kitchen</b>: Between a mountain of fast food and a handful of great restaurants out of reach for daily dining, they saw an opportunity for something better. An upscale vibe and quality at fast casual affordability and convenience. This may be an uncommon concept, but it&rsquo;s every day at Vessel. For the flavor-obsessed and fuel-focused, Vessel Kitchen is defining a new normal.</p>
<ul>
<li>Healthy and healthy-ish</li>
<li>Clean. Local. Seasonal</li>
<li>Responsible</li>
<li>Flavors from around the world</li>
</ul>
<p><b>How you can Make a Difference</b></p>
<ul>
<li>Working for Paradies Lagard&egrave;re provides you with the opportunity to create a meaningful and positive impact on your community and the environment.</li>
<li>As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.</li>
<li>Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.</li>
<li>Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.</li>
<li>Handles money, processes credit and debit card, makes change, while complying with the company&rsquo;s Cash Handling and Loss Prevention Standard Operating Procedures.</li>
<li>Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.</li>
<li>Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.</li></ul></div>

Crew Member-Vessel Kitchen-Paradies Lagardere - SLC International Airport

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