airport operations crew member

JetBlue

<div>Position Title: Airport Operations Crew (BUF) 
Position Summary:
The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers&rsquo; personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates customer boarding and deplaning; assists customers with special needs; and complies with any ad-hoc requests as needed. Individuals must excel at serving customers and be comfortable speaking on a public address system, using computers and airport equipment. 
Essential Functions:<ul><li>
Verify customers&rsquo; personal identification
</li><li>Tag, lift, and handle customer luggage</li><li>
Announce flight arrivals, departures, and pre-boarding information via the public address system</li><li>
Communicate with our customers to keep them constantly informed</li><li>
Offer ancillary products to our customers such as &ldquo;even more speed&rdquo; and &ldquo;even more space&rdquo;</li><li>
Coordinate various duties with coworkers and other departments to ensure proper handling of customers
</li><li>Help prepare aircraft cabin for customer boarding and departure, which includes cleaning of seats, seat-pockets, gallies, lavatories and floor</li><li>
Operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc.</li><li>
Assist customers with special needs, e.g. customers who need assistance in boarding
</li><li>Crewmembers will be required to perform and/ or rotate through all Airport Operations related functions (gate, ticket counter, etc.)</li><li>
Other duties as assigned</li></ul> 
Minimum Experience and Qualifications:<ul><li>
High School Diploma or General Education Development (GED) Diploma</li><li>
At least eighteen (18) years old</li><li>
One (1) year of customer service or sales experience
</li><li>Strong interpersonal and listening skills
</li><li>Complete fluency in written and spoken English</li><li>
Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Customer Service, and Safety Orientation using AI- or statistically-based scoring</li><li>
Must be able to adhere to JetBlue Uniform Policy Manual Standards</li><li>
Able to travel and/or work variable hours, flexible shifts, including holidays and weekends</li><li>
Experience using a mouse, computer, keyboard and basic word processing, email and office applications</li><li>
Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements</li><li>
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge</li><li>
Experience performing under pressure and within fixed time constraints</li><li>
Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways&rsquo; insurance standards</li><li>
Depending on location, may need to acquire and maintain a United States Customs Clearance</li><li>
Available for occasional overnight travel (10%)</li><li>
Able to make occasional trips to other locations for training or temporary assignment</li><li>
Must pass a pre-employment drug test</li><li>
Must be legally eligible to work in the country in which the position is located</li><li>
Authorization to work in the US is required, this position is not eligible for visa sponsorship</li><li>
For internal candidates, good standing in attendance performance and safety</li></ul> 
Preferred Experience and Qualifications:<ul><li>
Two (2) years of customer service, volunteer experience or sales experience
</li><li>Knowledge of customer service principles and practices strongly
</li><li>Experience working with various forms of payment (cash, credit cards, travelers checks, etc.)</li><li>
Previous airline experience
</li><li>Bilingual skills</li></ul> 
Crewmember Expectations:<ul><li>
Regular attendance and punctuality</li><li>
Ability to work flexible hours including holidays/ weekends/ and overnight shifts</li><li>
Able to maintain a professional appearance</li><li>
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</li><li>
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun</li><li>
Promote JetBlue&rsquo;s #1 value of safety as a Safety Ambassador, supporting JetBlue&rsquo;s Safety Management System (SMS) components, Safety Policy and behavioral standards</li><li>
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue&rsquo;s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
</li><li>Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
</li><li>Uphold JetBlue&rsquo;s safety performance metric goals and understand how they relate to their duties and responsibilities
</li><li>The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</li></ul> 
Equipment:<ul><li>
Computer and other office equipment</li><li>
Public Address System</li><li>
Jet bridge and/or air stairs (customer enplaning/deplaning equipment)</li><li>
Handheld radios</li><li>
Free-standing computer kiosks used to identify and process customer reservations</li><li>
Light Emitting Diode (LED) screens and signs</li></ul> 
Work Environment:<ul><li>
Airport environment</li><li>
Subject to weather and elevated noise levels within airports</li><li>
Ability to stand for an extended period of time</li><li>
Mandatory over-time may be required to cover irregular operations which occasionally cause extended work days</li></ul> 
Physical Effort:<ul><li>
Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools.</li></ul> 
Compensation:<ul><li>
The base pay for this role starts at $18.15 per hour. Base pay is one component of JetBlue&rsquo;s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</li></ul></div>

Airport Operations Crew

St. Clair County, MI

<div><div><div><h2 class="jobSectionHeader">POSITION SUMMARY</h2></div>
<div>Please note that this is a temporary position, with scheduled hours on Tuesdays, Thursdays and Saturdays from 9:00 am to 5:00 pm. 
Performs variety of duties related to general servicing of aircraft (e.g. fueling, parking, towing, moving aircraft) as well as providing stellar service to the crew, passengers and clients who use St. Clair County International Airport. General custodial and maintenance work in the cleaning, repair and maintenance of the Airport buildings, runway and grounds.
ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>
Perform fueling/de-icing aircraft as needed.</li><li>
Responsible for greeting, parking, and marshaling aircraft arriving and/or departing the airfield</li><li>
Work with payment transactions utilizing point of sales system</li><li>
Accurately track aircraft fueling, payments and the cash drawer</li><li>
Answer incoming phone calls/transfer calls appropriately</li><li>
Follow and comply with all aviation safety rules and regulations</li><li>
Perform daily/monthly/quarterly/annual fuel/delivery system quality assurance checks</li><li>
Assist passengers and/or crew with baggage/cargo</li><li>
Provide customer with professional service and assistance with hotel, car and other travel reservations.</li><li>
Set-up and confirm catering orders with restaurants</li><li>
Assist with wing-walking duties during aircraft movements</li><li>
Dust, sweep, mop wax furniture and floors.</li><li>
Clean and maintain restrooms.</li><li>
Wash and/or paint windows, walls, woodwork.</li><li>
Gather and dispose of refuse.</li><li>
Operate maintenance and custodial equipment and tools.</li><li>
Maintain records and reports as required.</li><li>
Operate custodial and maintenance equipment.</li><li>
Inspect/maintain Airport/Airfield on a daily basis.</li><li>
Perform related custodial and maintenance work as required.</li><li>
Perform airfield operations and maintenance activities on the airfield and buildings.</li><li>
Respond to accidents/incidents involving aircraft.</li><li>
Ensure proper safe airfield conditions.</li><li>
Assists the director in daily administrative and operational control of the airport and its resources.</li><li>
Assist in analyzing of fuel sales, volumes and inventory.</li><li>
Other duties as assigned.</li></ul>
SUPERVISION RECEIVED:
An employee in this classification is subject to the direct supervision of the Airport Director.
SUPERVISORY RESPONSIBILITIES:
N/A
EXPERIENCE, SKILLS, EDUCATION:<ul><li>
Possession of a high school degree or equivalent required.</li><li>
General maintenance and operation of heavy equipment required.</li><li>
Experience in airport operations and/or aviation preferred but not required.</li><li>
CDL with airbrake endorsement preferred but not required.</li><li>
Automated External Defibrillator and CPR Certification required.</li><li>
Basic firefighting techniques required.</li><li>
Reasonable knowledge and experience in the use of materials and equipment used in performing a variety of airfield, building and grounds cleaning and maintenance work.</li><li>
Strong knowledge of electrical, with reasonable knowledge of plumbing, carpentry and heavy equipment repair.</li><li>
Understanding of Airfield safety standards.</li><li>
Knowledge of principles and procedures or airfield maintenance.</li><li>
Ability to remain calm under pressure.</li><li>
Writing, reading, mathematical principles; proficient computer skills-Microsoft Office Suite, Outlook; exercise sound judgment and decision making in accordance with policies and procedures; ability to research and problem solve independently; knowledge of County operations and functions; ability to prioritize and time manage; handle stressful situations, provide effective and friendly customer service; support the County's mission and values; ability to think critically where necessary.</li><li>
Knowledge or understanding of basic administrative tasks: operate standard office equipment; document management; prepare and maintain records, various correspondences and reports; answer general inquiries and refer as necessary; answer telephone calls, process mail, order supplies/equipment; prepare meeting agendas, attend meetings, record/transcribe/distribute minutes; entering, transcribing, recording, storing or maintaining information in written or electronic form with speed and accuracy; maintain calendars, arrange meetings, schedule rooms and equipment as necessary.</li><li>
Ability to communicate effectively and efficiently with management, co-workers and clients; obtain and communicate accurate information; apply common sense understanding to complex instructions and respond accordingly; communicate complex ideas through graphs, charts, presentations, reports or other professional correspondence.</li></ul>
ESSENTIAL ABILITIES FOR ALL ST. CLAIR COUNTY JOB CLASSIFICATIONS;<ul><li>
Ability to demonstrate predictable, reliable, and timely attendance.</li><li>
Ability to read, write &amp; communicate in English; follow written and verbal instruction and understand basic mathematics and figure checking.</li><li>
Ability to interpret and apply procedures, rules, technical information, instructions, manuals to complete tasks accurately and on schedule.</li><li>
Ability to learn from directions, observations, and mistakes; and apply procedures using good judgment.</li><li>
Ability to use discretion and maintain sensitive and confidential information.</li><li>
Ability to work independently or part of a team; ability to interact appropriately with others such as County officials, employees, vendors and the general public.</li><li>
Ability to work under supervision, receiving instructions/feedback, coaching/counseling and/or action/discipline.</li><li>
Adaptability to change in the work environment, managing competing demands and ability to deal with frequent changes, delays or unexpected events.</li><li>
Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction</li><li>
Proficient skills using Microsoft Office programs including, but not limited to: Word, Excel, Access, and Outlook required. Proficiency may be tested.</li></ul>
CONDITIONS OF EMPLOYMENT:<ul><li>
Prior to starting employment, the candidate must complete a satisfactory background check. The background check is understood to encompass all forms of pre-employment screening, including but not limited to: drug screen, physical, criminal background, driving record, sex offender registry, education, training and licensing verification, employment history, credit check, and professional and personal references.</li><li>
Must possess a valid State of Michigan operator license and maintain this license throughout employment in this position.</li><li>
Complete aviation competence education training within 30 days of employment</li><li>
Must have MDOT DEQ Industrial Storm Water Certification within 90 days of employment in the position.</li></ul><ul><li>
Possession of a valid CPR, first aid and AED certification, or successfully complete the training within ninety (90) days of employment in the position.</li></ul>
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:<ul><li>
This position requires daily rigorous physical activity.</li><li>
Hear and understand information presented through spoken words and sentences.</li><li>
Read, interpret and understand procedures, rules, technical information, instructions and manuals.</li><li>
Speak to others to convey information effectively.</li><li>
Sit, bend, stoop, crouch, crawl and kneel.</li><li>
Reach with hands and arms.</li><li>
Stand and walk for significant periods of time; travel over uneven terrain.</li><li>
Climb stairs.</li><li>
See details in color, at close range and at a distance.</li><li>
Lift, move, push, pull or carry objects and equipment weighing up to seventy-five (75) pounds.</li><li>
Use hands to operate a computer, handle materials and operate equipment.</li><li>
This position may require irregular hours and work schedules will include nights, weekends, holidays and overtime.</li><li>
Position frequently works in an outdoor environment with exposure to weather-related heat and cold, rain, wind and varying weather conditions.</li><li>
Operating equipment exposes personnel to moderate levels of noise, fumes, airborne particles and vibrations on a regular basis.</li><li>
The employee occasionally works in areas requiring the use of Personal Protective Equipment such as gloves, safety glasses or hearing protection.</li></ul> 
Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all job requirements or duties performed. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. 
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: It is the policy of St. Clair County not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, disability that does not prevent performing essential job functions or because he or she is a protected veteran.</div></div></div>

Airport FBO Maintenance Worker

County of St. Clair

JOB
 Please note that this is a temporary position, with scheduled hours on Tuesdays, Thursdays and Saturdays from 9:00 am to 5:00 pm.Performs variety of duties related to general servicing of aircraft (e.g. fueling, parking, towing, moving aircraft) as well as providing stellar service to the crew, passengers and clients who use St. Clair County International Airport. General custodial and maintenance work in the cleaning, repair and maintenance of the Airport buildings, runway and grounds. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform fueling/de-icing aircraft as needed.Responsible for greeting, parking, and marshaling aircraft arriving and/or departing the airfieldWork with payment transactions utilizing point of sales systemAccurately track aircraft fueling, payments and the cash drawerAnswer incoming phone calls/transfer calls appropriatelyFollow and comply with all aviation safety rules and regulationsPerform daily/monthly/quarterly/annual fuel/delivery system quality assurance checksAssist passengers and/or crew with baggage/cargoProvide customer with professional service and assistance with hotel, car and other travel reservations.Set-up and confirm catering orders with restaurantsAssist with wing-walking duties during aircraft movementsDust, sweep, mop wax furniture and floors.Clean and maintain restrooms.Wash and/or paint windows, walls, woodwork.Gather and dispose of refuse.Operate maintenance and custodial equipment and tools.Maintain records and reports as required.Operate custodial and maintenance equipment.Inspect/maintain Airport/Airfield on a daily basis.Perform related custodial and maintenance work as required.Perform airfield operations and maintenance activities on the airfield and buildings.Respond to accidents/incidents involving aircraft.Ensure proper safe airfield conditions.Assists the director in daily administrative and operational control of the airport and its resources.Assist in analyzing of fuel sales, volumes and inventory.Other duties as assigned.SUPERVISION RECEIVED: An employee in this classification is subject to the direct supervision of the Airport Director. SUPERVISORY RESPONSIBILITIES: N/AEXPERIENCE, SKILLS, EDUCATION: Possession of a high school degree or equivalent required.General maintenance and operation of heavy equipment required.Experience in airport operations and/or aviation preferred but not required.CDL with airbrake endorsement preferred but not required.Automated External Defibrillator and CPR Certification required.Basic firefighting techniques required.Reasonable knowledge and experience in the use of materials and equipment used in performing a variety of airfield, building and grounds cleaning and maintenance work.Strong knowledge of electrical, with reasonable knowledge of plumbing, carpentry and heavy equipment repair.Understanding of Airfield safety standards.Knowledge of principles and procedures or airfield maintenance.Ability to remain calm under pressure.Writing, reading, mathematical principles; proficient computer skills-Microsoft Office Suite, Outlook; exercise sound judgment and decision making in accordance with policies and procedures; ability to research and problem solve independently; knowledge of County operations and functions; ability to prioritize and time manage; handle stressful situations, provide effective and friendly customer service; support the County's mission and values; ability to think critically where necessary.Knowledge or understanding of basic administrative tasks: operate standard office equipment; document management; prepare and maintain records, various correspondences and reports; answer general inquiries and refer as necessary; answer telephone calls, process mail, order supplies/equipment; prepare meeting agendas, attend meetings, record/transcribe/distribute minutes; entering, transcribing, recording, storing or maintaining information in written or electronic form with speed and accuracy; maintain calendars, arrange meetings, schedule rooms and equipment as necessary. Ability to communicate effectively and efficiently with management, co-workers and clients; obtain and communicate accurate information; apply common sense understanding to complex instructions and respond accordingly; communicate complex ideas through graphs, charts, presentations, reports or other professional correspondence.ESSENTIAL ABILITIES FOR ALL ST. CLAIR COUNTY JOB CLASSIFICATIONS;Ability to demonstrate predictable, reliable, and timely attendance.Ability to read, write & communicate in English; follow written and verbal instruction and understand basic mathematics and figure checking.Ability to interpret and apply procedures, rules, technical information, instructions, manuals to complete tasks accurately and on schedule.Ability to learn from directions, observations, and mistakes; and apply procedures using good judgment.Ability to use discretion and maintain sensitive and confidential information.Ability to work independently or part of a team; ability to interact appropriately with others such as County officials, employees, vendors and the general public.Ability to work under supervision, receiving instructions/feedback, coaching/counseling and/or action/discipline.Adaptability to change in the work environment, managing competing demands and ability to deal with frequent changes, delays or unexpected events.Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionProficient skills using Microsoft Office programs including, but not limited to: Word, Excel, Access, and Outlook required. Proficiency may be tested.CONDITIONS OF EMPLOYMENT: Prior to starting employment, the candidate must complete a satisfactory background check. The background check is understood to encompass all forms of pre-employment screening, including but not limited to: drug screen, physical, criminal background, driving record, sex offender registry, education, training and licensing verification, employment history, credit check, and professional and personal references.Must possess a valid State of Michigan operator license and maintain this license throughout employment in this position.Complete aviation competence education training within 30 days of employmentMust have MDOT DEQ Industrial Storm Water Certification within 90 days of employment in the position.Possession of a valid CPR, first aid and AED certification, or successfully complete the training within ninety (90) days of employment in the position.PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to: This position requires daily rigorous physical activity. Hear and understand information presented through spoken words and sentences. Read, interpret and understand procedures, rules, technical information, instructions and manuals.Speak to others to convey information effectively.Sit, bend, stoop, crouch, crawl and kneel.Reach with hands and arms.Stand and walk for significant periods of time; travel over uneven terrain.Climb stairs.See details in color, at close range and at a distance.Lift, move, push, pull or carry objects and equipment weighing up to seventy-five (75) pounds.Use hands to operate a computer, handle materials and operate equipment.This position may require irregular hours and work schedules will include nights, weekends, holidays and overtime. Position frequently works in an outdoor environment with exposure to weather-related heat and cold, rain, wind and varying weather conditions.Operating equipment exposes personnel to moderate levels of noise, fumes, airborne particles and vibrations on a regular basis.The employee occasionally works in areas requiring the use of Personal Protective Equipment such as gloves, safety glasses or hearing protection.Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all job requirements or duties performed. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: It is the policy of St. Clair County not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, disability that does not prevent performing essential job functions or because he or she is a protected veteran.

City of Atlanta

<div>Salary range: $47,474-$74,000
Posting expires: April 21, 2026 
*This is a temporary position with employment ending on September 23, 2026* 
General Description and Classification Standards
The Airport Operations Representative I ensures the safe and efficient operation of the airport by performing duties related to airside, landside, and/or regulatory compliance operations. This role monitors, tracks, and coordinates aircraft and passenger movement, enforces airport security regulations, and ensures compliance with Federal, State, and Local regulations. The position requires working shift work, including weekends and holidays. 
Supervision Received
 
Works under general supervision. Receives direction focused on accomplishing objectives outlined in airport policy and regulatory procedures. May work independently or with other professionals to complete assigned tasks.</div>
 <div>Essential Duties &amp; Responsibilities
 
These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. Other duties may be assigned. 
Airside Operations:
<ul><li><div>Monitor, track, and coordinate aircraft utilizing common-use parking areas and cargo bays.
</div></li><li><div>Conduct frequent inspections of airfield areas, including runways, taxiways, ramps, and aircraft operating areas, ensuring compliance with FAA regulations and safety protocols.
</div></li><li><div>Assist in aircraft emergency response, hazmat spills, bomb threats, hijackings, and disabled aircraft removal in accordance with the Airport Emergency Plan and FAR Part 139.
</div></li><li><div>Provide aircraft movement area escorts as needed.
</div></li><li><div>Maintain the HJAIA Safety Management System.
</div></li><li><div>Create and distribute weekly aircraft parking schedules. 
</div></li></ul><div></div>Landside Operations:
<ul><li><div>Monitor and coordinate passenger flow through Security Screening Checkpoints, collaborating with stakeholders to manage queue lines.
</div></li><li><div>Conduct daily checks of terminals, concourses, parking lots, curbsides, and airport access roadways for compliance and safety.
</div></li><li><div>Initiate work orders for maintenance requests.
</div></li><li><div>Assist in emergency response activities, coordinating with Emergency Management Staff.
</div></li><li><div>Enforce City codes, lease agreements, and federal regulations. 
</div></li></ul><div></div>Regulatory Compliance:
<ul><li><div>Conduct inspections and audits, reporting safety and security deficiencies.
</div></li><li><div>Ensure compliance with the Airport Security Program and TSR-1542.
</div></li><li><div>Operate and monitor access control and CCTV systems to enforce airport security protocols.
</div></li><li><div>Maintain permanent records of daily events, incidents, and regulatory compliance issues.
</div></li><li><div>Provide guidance on security procedures to tenants, federal agencies, and the public. 
</div></li></ul><div></div>Administrative &amp; Communication Duties:
<ul><li><div>Prepare and distribute reports, including incident logs, maintenance requests, and compliance documentation.
</div></li><li><div>Plan and facilitate tenant meetings.
</div></li><li><div>Communicate effectively with stakeholders, ensuring operations management is informed of significant events.
</div></li><li><div>Attend airport safety-related meetings and seminars.
</div></li><li><div>Assist in planning training programs and developing business plans, SOPs, and budget reports. 
</div></li></ul><div></div>Decision Making
 
Follows standardized procedures and written instructions to accomplish assigned tasks. Uses judgment to diagnose technical issues and initiate corrective actions in collaboration with supervisors or managers. 
Knowledge, Skills &amp; Abilities
 
This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully.
<ul><li><div>Knowledge of airport operations, FAA regulations, aviation security protocols, and emergency response procedures.
</div></li><li><div>Familiarity with access control systems, CCTV monitoring, and security enforcement.
</div></li><li><div>Ability to conduct inspections, identify safety hazards, and initiate corrective actions.
</div></li><li><div>Strong communication skills to interact effectively with tenants, federal agencies, and airport employees.
</div></li><li><div>Proficiency in Microsoft Office and database management for reporting and record-keeping.
</div></li><li><div>Ability to assess and resolve operational issues efficiently under high-pressure situations.</div></li></ul></div>

Airport Operations Representative I

City of Palo Alto

<div><div><div><h2 class="jobSectionHeader">Description</h2></div> 
<div> 
Have you ever been interested in working at an airport? This may be your opportunity. We are looking for Airport Operations Specialist to join our team!
The City of Palo Alto's Public Works Department has an exciting opportunity for individuals interested in becoming an Airport Operations Specialist (Hourly) at the Palo Alto Airport. Under general supervision, this position performs a wide range of operations, maintenance, and security activities at the Palo Alto Airport. This position provides assistance and support to the FAA Control Tower for distressed aircraft or during emergency operations. The Operations Specialist renders assistance and service to airport users and performs related work as required. 
Work schedule may include weekends and/or evenings between the hours of 7:00 AM - 9:00 PM. 
 
For hours of operation and for more information on the Palo Alto Airport, please see here. 
This is an SEIU Hourly (limited-benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.<div>
More than one position may be filled from this posting.</div></div>
<div><h2 class="jobSectionHeader">Essential Duties</h2></div>
<div><div>Essential and other important responsibilities and duties may include, but are not limited to, the following:</div><ul><li>
Make regular inspections and reports on facilities, runways, hangars, fences, and lighting equipment conditions and perform maintenance as needed.</li><li>
Maintain overall appearance of airport grounds and facilities, including the removal of obstacles from runways and approaches, controlling weeds and trash pick-up.</li><li>
Operate a variety of motor vehicles such as airport maintenance &amp; first response trucks, pickup trucks, sweeping machines, light equipment, and other related equipment.</li><li>
Gather and provide information to airport users regarding local traffic procedures, arrival and departure routes, noise abatement procedures, weather conditions, airport facilities and other local services.</li><li>
Monitor airport activities, aircraft and fueling operations to ensure safety and compliance and FAA and local regulations.</li><li>
Provide group support and assistance to the FAA control tower.</li><li>
Provide assistance and support for distressed or disables aircraft and assist in emergency operations by providing first aid, operating rescue equipment, operating radio, providing information, and notifying fire and other emergency services.</li><li>
Explain and enforce City's Airport's Rules &amp; Regulations.</li><li>
Assign hangar and tie-down spaces and collect rental fees.</li><li>
Maintain records on airport supplies, facilities, services, and equipment utilization including traffic, hangar rental, fees, and airport supplies.</li><li>
May be on-call in the event of an airport emergency.</li><li>
May act as Airport Manager in his/her absence.</li><li>
Perform related duties as assigned.</li></ul> 

Preferred Qualifications: 
<ul><li>
A combination of previous training or/education equivalent to a high school senior or high school graduate.</li><li>
Previous experience in aviation related field.</li><li>
Experience performing minor mechanically maintenance.</li><li>
Ability to obtain First Aid &amp; CPR Certification within 6 months of hire. 
</li><li>
Previous experience with a public agency preferred but not required.</li><li>
A valid California Driver's License is required to drive a City vehicle.</li></ul> 
.</div>
<div><h2 class="jobSectionHeader">Minimum Qualifications</h2></div>
<div>Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through:<ul><li>
Requires a high school diploma or its equivalent with 1 year of related experience.</li></ul></div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>Tentative Recruitment Timeline (all dates subject to change):<ul><li>
Posting Closes: April 22, 2026</li><li>
1st Round Interviews: Week of May 4, 2026</li>
2nd Round Interviews: Week of May 11, 2026 
<li>
</li></ul><div>
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.</div><div> 
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.</div></div></div></div>

Airport Operations Specialist (Hourly)

Research & Marketing Strategies

REPORTS TO: Research Intercept Supervisor STATUS: Gig Work COMPANY: Research &amp; Marketing Strategies (RMS) LOCATION: Queens, NY SALARY RANGE: $25 - $30/hour PROJECT DATES: June 3rd to June 9th of 2026 JOIN THE TEAM! RMS is looking for an Airport Field Interviewer to join our team for a short-term intercept project at John F. Kennedy International (JFK) Airport. You&rsquo;ll be charged with collecting data from airport travelers to gauge their satisfaction with airport food, beverage, and amenities at the airport. To work on this project, you must have a valid state or federally issued form of identification and obtain security clearance to work at the airport. If you're looking for a company that is collaborative, purpose-driven, and takes pride in creating an excellent work culture, we&rsquo;d love to speak with you. We focus on delivering the highest- quality research and data to our clients, while also investing in our company&rsquo;s culture to provide an authentic, healthy, and enriching work environment. You&rsquo;ll be the &ldquo;public face&rdquo; of RMS while collecting data in the field and playing an essential part in maintaining our reputation for superior data collection and research. To excel in this position, you must have a positive and optimistic attitude and know how to &ldquo;go with the flow&rdquo; to meet project goals. You must also be extremely comfortable approaching individuals in a public setting. Previous experience conducting intercept work is preferred but not required. DUTIES AND RESPONSIBILITIES The primary job responsibilities include: <ul><li>On-site presence to collect data and participate in fieldwork activities at the JFK airport.</li></ul>You will work closely with the Intercept Project Supervisor to achieve timely data collection for this project. <ul><li>Work up to 40 hours in a six-day period in June 2026.</li></ul>Airport Field Interviewer <ul><li>Two shifts are being offered daily, 4:30 AM to 10:30 AM and 2:30 PM to 8:30 PM</li></ul><ul><li>Adherence to all RMS data quality standards, confidentiality, and operations protocol.</li></ul><ul><li>Maintain a professional demeanor and comply with RMS standards and policies related</li></ul>to intercept work. <ul><li>Complete necessary requirements to conduct data collection activities in public settings,</li></ul>which may require adhering to badging requirements at airports and/or obtaining security clearances. <ul><li>Participate in project-specific fieldwork training.</li></ul><ul><li>Work collaboratively with the designated fieldwork team to meet and exceed</li></ul>expectations. MINIMUM POSITION REQUIREMENTS <ul><li>Demonstrated experience conducting intercept work and/or participation in multi-site</li></ul>market research projects is desired but not required. <ul><li>Maintains a professional, collaborative, and cooperative team approach throughout all</li></ul>aspects of work, focusing on the combined contributions and achieving timely production goals. <ul><li>Be comfortable using electronic tablets to collect data.</li></ul><ul><li>Excellent interpersonal and customer service skills and the ability to work with diverse</li></ul>groups of people are required. PHYSICAL REQUIREMENTS Ambulatory 75% Sedentary 25% Computer/tablet Work 75% Travel 15% To apply, please submit a resume and salary requirements to the following: Doug Sweet, RMS Office Coordinator Research &amp; Marketing Strategies, Inc. 15 East Genesee Street, Suite 210 Baldwinsville, New York 13027 Or via e-mail to: Info@RMSresults.com Work Location: In person

Airport Field Interviewer — New York, New York

REPORTS TO: Research Intercept Supervisor STATUS: Gig Work COMPANY: Research &amp; Marketing Strategies (RMS) LOCATION: Newark, New Jersey SALARY RANGE: $25 - $30/hour PROJECT DATES: June 2nd to June 8th of 2026 JOIN THE TEAM! RMS is looking for an Airport Field Interviewer to join our team for a short-term intercept project at Newark Liberty International (ERW) Airport. You&rsquo;ll be charged with collecting data from airport travelers to gauge their satisfaction with airport food, beverage, and amenities at the airport. To work on this project, you must have a &ldquo;Real ID&rdquo; or federally issued form of identification and obtain security clearance to work at the airport. If you desire to work for a company that is collaborative, purpose-driven, and takes pride in creating and maintaining an excellent work culture, we&rsquo;d love to speak with you. We focus on delivering the highest-quality research and data to our clients, while also investing in our company&rsquo;s culture to provide an authentic, healthy, and enriching work environment. You&rsquo;ll be the &ldquo;public face&rdquo; of RMS while collecting data in the field and play an essential part in maintaining our reputation for superior data collection and research. To excel in this position, you must have a positive and optimistic attitude and know how to &ldquo;go with the flow&rdquo; to meet project goals. You must also be extremely comfortable approaching individuals in a public setting. Previous experience conducting intercept work is preferred but not required. DUTIES AND RESPONSIBILITIES The primary job responsibilities include: <ul><li>On-site presence to collect data and participate in fieldwork activities at the EWR airport.</li></ul>You will work closely with the Intercept Project Supervisor to timely achieve data collection results for this project. <ul><li>Work 36 hours per week for the project duration, tentatively scheduled for one week in</li></ul>June 2026. Airport Field Interviewer <ul><li>The scheduled shift time is 3:30 PM to 9:30 PM daily.</li></ul><ul><li>Adherence to all RMS data quality standards, confidentiality, and operations protocol.</li></ul><ul><li>Maintain a professional demeanor and comply with RMS standards and policies related</li></ul>to intercept work. <ul><li>Complete necessary requirements to conduct data collection activities in public settings,</li></ul>which may require adhering to badging requirements at airports and/or obtaining security clearances. <ul><li>Participate in project-specific fieldwork training.</li></ul><ul><li>Work collaboratively with the designated fieldwork team to meet and exceed</li></ul>expectations. MINIMUM POSITION REQUIREMENTS <ul><li>Demonstrated experience conducting intercept work and/or participation in multi-site</li></ul>market research projects is desired, but not required. <ul><li>Maintains a professional, collaborative, and cooperative team approach throughout all</li></ul>aspects of work, focusing on the combined contributions and achieving timely production goals. <ul><li>Comfortable using electronic tablets to collect data.</li></ul><ul><li>Excellent interpersonal and customer service skills and the ability to work with diverse</li></ul>groups of people are required. PHYSICAL REQUIREMENTS Ambulatory 75% Sedentary 25% Computer/tablet Work 75% Travel 15% To apply, please submit a resume and salary requirements to the following: Doug Sweet, RMS Office Coordinator Research &amp; Marketing Strategies, Inc. 15 East Genesee Street, Suite 210 Baldwinsville, New York 13027 Or via e-mail to: Info@RMSresults.com Work Location: In person

Airport Field Interviewer — Newark, New Jersey

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