airport operations supervisor

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader">POSITION OVERVIEW</h2></div>
<div>Applications will be accepted from: ALL PERSONS INTERESTED 
Division/ Section: Houston Airport System &ndash; Hobby Airport Terminal Maintenance 
Workdays &amp; Hours: *Subject to change (Rotating shifts including some weekends and holidays) 
 
PURPOSE OF DIVISION 
The purpose of the Houston Airports (HAS) Terminal Maintenance Division is to effectively deliver self-performed, and contracted, maintenance services and effectively manage the airports general maintenance services by establishing and maintaining asset management standards and effectively executing capital renewal and rehabilitation projects. 
 
PURPOSE OF THE POSITION 
The Airport Operations Supervisor &ndash; Maintenance, provides leadership, training and direction to personnel engaged in maintenance functions of the Airport Operations Areas to include airfields, grounds physical plants and terminals. The Airport Supervisor is an advocate for the organization and employees, ensuring maintenance meets quality standards and is delivered at the defines level of service. 
 
 &quot;Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required&quot;. 
 
The Airport Operations Supervisor - Maintenance responsibilities of this position include, but are not limited to:<ul><li>
Plans, organizes and directs the daily operational activities of the preventive, corrective or scheduled maintenance sections of the Houston Airport System to include, mowing, painting, plumbing, repair (gates, signs, fences.), herbicide, and maintenance of terminal buildings, pavement roadways, runways, and taxiways.</li><li>
Organizes and issues work assignments and materials to meet workload demands.</li><li>
Inspects and monitors progress of various work crews to ensure compliance with schedules and work order specifications.</li><li>
Tracks work orders, materials, and hours expended in the INFOR system.</li><li>
Immediately responds to and corrects reported maintenance request that not compliant with 49 CFR part 139 or 14 CFR1542.</li><li>
Assist with responses to various airport emergencies and incidents.</li><li>
Trains employees and operate various types of equipment assigned to the section.</li><li>
Assist with various personnel actions to include interviews and recommendations of potential employees., promotions, counseling, disciplinary actions and performance evaluations.</li><li>
Assist in preparing and monitoring the budget expenditures to ensure appropriate resources are procured, stored and accounted for in compliance within approved budget.</li></ul>
WORKING CONDITIONS 
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 50 pounds or an equivalent weight) may be required. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.</div>
<div><h2 class="jobSectionHeader">MINIMUM REQUIREMENTS</h2></div>
<div>EDUCATIONAL REQUIREMENTS 
Requires specialized training in principles, procedures, practices, routines OR techniques in a specific area OR trade applicable to the position, which might normally be acquired through at least 18 months of Education OR Training beyond the High School level. 
Vocational competence in the Operation of Mechanical or Electronic equipment may be required. 
 
EXPERIENCE REQUIREMENTS 
Two years of experience in Operations and/or Maintenance of a large facility are required, with some Supervisory experience preferred. 
 
LICENSE REQUIREMENTS 
Must have a valid Texas driver&rsquo;s license and comply with the City of Houston&rsquo;s policy on driving.</div>
<div><h2 class="jobSectionHeader">PREFERENCES</h2></div>
<div>PREFERENCES<ul><li> 
Previous supervisory experience in a maintenance environment.</li><li>
Experience in developing and implementing planning solutions, including special events, and managing an annual operating budget for a larger hub airport is preferred.</li><li>
Strong knowledge of current FAA FAR Part 139 requirements and familiarity with the Microsoft Office Suite, Kronos, INFOR, ABS, and OASIS software is a plus.</li><li>
Ability to communicate effectively orally and in writing and collaborate well with others to creatively solve problems and possess sound decision-making is preferred.</li></ul>
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**</div>
<div><h2 class="jobSectionHeader">GENERAL INFORMATION</h2></div>
<div>SELECTION/SKILLS TESTS REQUIRED 
The selection process will involve application review and/or interview. Department may administer skills assessment test. 
 
SAFETY IMPACT POSITION - YES 
If Yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. 
 
Pay Grade 22 
 
SALARY INFORMATION 
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. 
 
APPLICATION PROCEDURES 
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. 
 
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1043). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1043). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. 
 
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. 
 
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM. 
 
EOE Equal Opportunity Employer 
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</div></div></div>
 <div><div><div><div>Employer</div>
<div>City of Houston</div>
</div></div><div><div><div>Address</div>
<div>901 Bagby St 
 
Houston, Texas, 77002
</div></div></div><div><div><div>Website</div>
<div>https://www.houstontx.gov/</div></div></div></div>

AIRPORT OPERATIONS SUPERVISOR -MAINTENANCE - HOU

Guardian Professional Services

<div>
 
 Location:
 
 Raleigh&ndash;Durham International Airport (Morrisville, NC)
 
 
 
 Pay:
 
 $18.00/hour + overtime opportunities
 
 
 
 Schedule:
 
 
 
 <ul>
 <li>
 Nights during the week (4:00 PM &ndash; 12:30 AM)
 </li>
 <li>
 Sunday mornings (4:00 AM &ndash; 12:30 PM)
 </li>
 <li>
 Full-time, 40 hours per week
 
 
 </li>
 </ul>
 
 About The Role
 
 
 
 Join Guardian Professional Services as an
 
 Operations Manager (Shift Supervisor)
 
 at RDU Airport.
 
 
 In this hands-on leadership role, you&rsquo;ll oversee daily
 
 Passenger Assistance (Wheelchair)
 
 and
 
 Baggage Handling
 
 operations &mdash; ensuring safety, service quality, and a positive team culture.
 
 
 This position is ideal for a motivated leader who enjoys working in a fast-paced airport environment, supporting both frontline employees and passengers with care and professionalism.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Operational Leadership
 
 
 
 <ul>
 <li>
 Supervise daily airport operations for Passenger Assistance and Baggage teams
 </li>
 <li>
 Ensure adherence to airport safety regulations, service standards, and company policies
 </li>
 <li>
 Manage staffing schedules and respond to operational needs to maintain on-time, efficient service
 
 
 </li>
 </ul>
 
 Team Management
 
 
 
 <ul>
 <li>
 Lead, motivate, and support employees through coaching and accountability
 </li>
 <li>
 Address employee concerns professionally while maintaining positive morale
 </li>
 <li>
 Monitor attendance, performance, and compliance
 
 
 </li>
 </ul>
 
 Training &amp; Onboarding
 
 
 
 <ul>
 <li>
 Support recruiting and onboarding efforts for new hires in coordination with HR and management
 </li>
 <li>
 Ensure team members are trained properly and understand operational and safety expectations
 
 
 </li>
 </ul>
 
 Customer Service &amp; Communication
 
 
 
 <ul>
 <li>
 Serve as a point of contact for passenger service escalations or issues
 </li>
 <li>
 Model Guardian&rsquo;s commitment to compassionate, customer-centered service
 </li>
 <li>
 Collaborate with other shift leaders to identify improvements in service delivery
 
 
 </li>
 </ul>
 
 Administrative Tasks
 
 
 
 <ul>
 <li>
 Maintain shift records, including attendance, incident reports, and training logs
 </li>
 <li>
 Prepare brief operational updates or reports as needed for senior management
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Experience: Minimum of 4 years in customer service, transportation, or supervisory work
 
 
 </li>
 </ul>
 
 Airport, Hospitality, Or Logistics Experience Preferred.
 
 
 
 <ul>
 <li>
 Skills: Strong communication, leadership, and multitasking ability
 </li>
 <li>
 Attributes: Reliable, proactive, and able to perform in a fast-paced, physically active role
 </li>
 <li>
 Education: High school diploma or equivalent (college or technical coursework a plus)
 
 
 </li>
 </ul>
 
 Work Conditions
 
 
 
 <ul>
 <li>
 Must be able to stand, walk, and move for extended periods
 </li>
 <li>
 Work may involve assisting passengers with mobility challenges and exposure to outdoor conditions
 </li>
 <li>
 Flexible availability required, including weekends and holidays
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Love Working with Guardian
 
 
 
 <ul>
 <li>
 Paid training and uniform provided
 </li>
 <li>
 Overtime opportunities
 </li>
 <li>
 Health, dental, and vision insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 401(k) plan
 </li>
 <li>
 Airport Background Fee &amp; SIDA Badge reimbursed after 90 days of employment
 </li>
 <li>
 Career growth opportunities into Senior Supervisor and Operations leadership roles
 
 
 </li>
 </ul>
 
 Make a daily impact by leading a team that helps passengers travel safely and comfortably through RDU Airport. Join Guardian Professional Services and grow your airport operations career today.
 
 
 
 
 Job Type:
 
 Full-time
 
 
 
 Pay:
 
 $18.00 per hour
 
 
 
 Work Location:
 
 In person &ndash; Raleigh&ndash;Durham International Airport (Morrisville, NC)
 
 
 Please submit your application through
 
 THIS LINK
 
 
 
 Powered by JazzHR
 
 
 37eV69IAIW
</div>

Operations Manager (Shift Supervisor – Airport Services) – RDU Airport

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata Airport Operations&rsquo; vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually.
As an Airside Service Delivery Supervisor , you will provide expertise on shift to enhance service quality, address challenges, and ensure safety, efficiency, and customer focus. Oversee baggage handling, liaise with teams, and coordinate below-wing activities for timely departures, adhering to all standards. Proactively identify and address any operational issues to maintain seamless service delivery.
In this role, you will:
<ul><li>Enhance Service Quality: Provide subject matter expertise to improve service quality and address operational challenges, ensuring a customer-focused environment.
</li><li>Safety and Efficiency: Ensure a safe and efficient operation by adhering to all regulatory, legal, and safety standards during shifts.
</li><li>Baggage Handling Oversight: Manage and oversee baggage handling processes, coordinating with teams to ensure timely departures in line with service level agreements.
</li><li>Below-Wing Coordination: Lead the coordination of below-wing activities during aircraft arrivals and departures, guiding teams on specific handling requirements.
</li><li>Progression Plan: Includes an 18-month development plan for the Airside Service Delivery Supervisor - Emiratisation program, supporting career growth and role mastery.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>Qualifications &amp; Experience:
<ul><li>High school with certificate
</li>2-4 years experience in aviation field with knowledge of ground handling activities 
<li>
</li></ul> 
Knowledge and Skills:
<ul><li>Advanced understanding of airline customer service products (specific airport related requirements), aviation terminology and Industry regulations for the assigned work area.
</li><li>UAE driving license (for airside-based roles).
</li><li>Preferably First Aid trained.
</li><li>Advanced Supervisory, communication, writing Skills.
</li><li>English Language Skills Level 5.
</li><li>Proficient Customer Management, planning, organizing and data collection and analysis Skills.
</li><li>Proficient Safety Awareness Skills, IT and Computer Literacy skills.
</li><li>Advanced Understanding of the usage of Departure Control System, usage of AACS, BELT, DMIS, Airline Requirement and Customer SLAs &amp; KPIs.
</li><li>Proficient understanding of the Turnaround Process.
</li><li>Fundamentals of Load Control.
</li></ul>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop their careers. If you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide
Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers</div>

Airside Service Delivery Supervisor Program – dnata

ITExpertUS Inc.

Job Title: Director of Airport Operations Work Location: Rhode Island T.F. Green International Airport (2000 Post Rd, Warwick, RI 02886)Department: OperationsReports To: Executive Vice President of Operations and Public Safety or designeeEssential Duties and Responsibilities: Included but not limited to the following. Other related duties may be assigned.<ul><li>Maintain the Rhode Island T.F. Green International Airport Certification Manual (ACM) in accordance with FAR Part 139 and applicable FAA Advisory Circulars;</li><li>Establish Motor Vehicle Rule and Regulations to comply with FAR 139 requirements and local airport safety and security concerns;</li><li>Ensure compliance with applicable state and federal wildlife permits;</li><li>Oversee and assist in the development of annual departmental budgets;</li><li>Approve department spending in accordance with Rhode Island State procurements rules and regulations;</li><li>Assist in the establishment of and ensure compliance with departmental policies and procedures;</li><li>Coordinate operations activity with the stakeholders (TSA, FAA, Airline and tenant Station Managers, and local agencies associated with airport operations);</li><li>Ability and willingness to respond to emergency situations and events during non-business hours, as necessary;</li><li>Ensure success in inspections by regulatory agencies;</li><li>Ensures regulatory compliance through regular review, update, and adherence to various documents and manuals, including but not limited to: Airport Certification Manual (ACM), Airport Emergency Plan (AEP), Storm Water Management Plan (SWMP), Spill Prevention and Counter Control Procedures (SPCC), Wildlife Hazard Management Plan (WHMP), FAA-Form 5010, and Snow and Ice Control Plan (SICP).</li><li>Must possess strong oral and written communication skills.</li><li>Perform other related duties as assigned.</li></ul>Supervisory Responsibilities:<ul><li>Approve personal, vacation, and sick time for all departmental employees.</li><li>Supervise Airport Operations personnel in the performance of their duties.</li><li>Assist in the hiring, training, and disciplinary action, up to and including termination, of all departmental employees.</li></ul>Qualifications:To perform this job successfully, an individual must be able to perform each essential duties well. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.A thorough working knowledge and experience in The following areas:<ul><li>Commercial airport operations, and/or Airport Authority organizations, operations, policies, and procedures.</li><li>Principles and practices of public administration.</li><li>Federal regulations, guidelines and directives and grant assurances pertaining to the operations, maintenance, development, and expansion of a commercial service airport emphasizing FAR part 139, and TITLE 49 CFR 1542.</li><li>Winter operations snow and ice control programs under FAR part 139/TSR 1542.</li><li>Part 77 Obstruction to Navigation.</li><li>FAA form 7460, 7460-1 Notice of Proposed Construction or Alteration.</li><li>Storm Water Management; Spill Prevention Control and Countermeasure Plan.</li><li>Best practices related to airport operations, safety, and emergency management.</li><li>TSA and FAA regulations; airport security compliance.</li><li>Airside and landside snow removal processes and procedures.</li><li>Wildlife mitigation compliance.</li><li>Safety Management System (SMS) policies, procedures, and practices.</li><li>National Incident Management System (NIMS).</li><li>Must possess a valid driver&rsquo;s license and maintain as a condition of employment.</li><li>Must be able to obtain and maintain required TSA security clearances as a condition of employment.</li></ul>Education/Experience:<ul><li>A four (4) year degree in Aviation or Business Management; and</li><li>Minimum of five (5) years supervisory experience in airport operations at a small/medium/large hub FAR Part 139 certified airport.</li><li>Experience supervising Union employees preferred.</li></ul>Physical Demands:The physical requirements described herein are representative of the requirements that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of this position.<ul><li>Must be capable of driving and walking on various terrains related to airport operations.</li></ul>Work Environment:<ul><li>Outdoor exposure in various climate and weather conditions while performing essential functions of this job.</li></ul>Job Type: ContractPay: Up to $55.00 per hourWork Location: On the road

Director of Airport Operations

Enterprise Rent-a-Car

Summary:We are seeking a highly motivated Customer Service Supervisor to help oversee our customer service team at Brisbane Airport. The successful candidate will be responsible for ensuring that our customers receive exceptional service and support. The Customer Service Supervisor will be responsible for supporting the day-to-day operations of the branch, including supervising staff, monitoring performance, and ensuring that customer inquiries are handled in a timely and professional manner.Responsibilities:<ul><li>Oversee and supervise the rental sales team, ensuring that all staff are trained and equipped to provide exceptional service to our customers.</li><li>Ensure compliance with customer service policies and procedures to ensure that all customer inquiries are handled in a timely and professional manner.</li><li>Respond to customer inquiries and complaints (including Hot Alerts), resolving issues and escalating as needed to ensure that customer satisfaction is maintained.</li><li>Support the Branch Manager with fleet and facility maintainance, compliance and control</li></ul>Qualifications:<ul><li>Minimum of 2 years of experience in customer service, with at least 1 year in a supervisory role (preferred)</li><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.</li><li>Strong leadership and management skills, with the ability to motivate and inspire a team.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop strategies to address issues.</li><li>Ability to work in a fast-paced environment and manage multiple priorities.</li></ul> )

Customer Service Supervisor - Brisbane Airport

Hamad International Airport

<div>
 
 
 
 About the role:
 
 
 
 
 
 
 
 
 
 
 As a Airport Operations Control Center Officer, you will be responsible for helping us achieve this ambition
 
 <ul>
 <li>
 Allocation of the parking stands of HIA through the Gate Management System in order to accommodate the traffic according to the safety restrictions
 </li>
 <li>
 Day to day flight data processing and validation on the operational day and the next day in the Airport Operational Data base
 </li>
 <li>
 Update the Airport Operational Data base of all operational data changes within a range from the day of operations plus 6 days
 </li>
 <li>
 Monitoring of data flow on all AOCC systems in order to ensure accuracy and quality of data to all stakeholders and airport users
 </li>
 <li>
 Monitor the AOCC systems and its relative interfaces performance in order to secure the operation of the shift and to active contingency measures if required
 </li>
 <li>
 Monitor Electronics Visual Information Display System and staff information system performance and ensuring data accuracy for all passenger traffic
 </li>
 <li>
 Monitoring of the approach radar, Advanced - Surface Movement Guidance &amp; Control System Radar, VHF Aeronautical frequencies and HIA updates in order to deliver the Ten Miles Out and Acting Landing times to all Stakeholders
 </li>
 </ul>
 
 
 
 
 
 
 .
 
 
 
 
 
 
 About you
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or equivalent
 </li>
 <li>
 Attended Airport/Airline operations courses i.e., passenger, ramp and cargo
 </li>
 <li>
 Experienced &ndash; minimum 4 years of job-related experience required
 </li>
 <li>
 Experience in a comparative function capacity within the aviation industry (aerodrome operations, ground handling or airline environment
 </li>
 </ul>
 
 
</div>

Airport Operations Control Center Officer

Fronix Services

<div>
 
 
 Airport Staff is a leading aviation company based in Chennai Airport.
 
 
 
 
 We provide a wide range of services including airport management ground handling and cargo operations. Our team is dedicated to providing high-quality services and creating a safe and efficient environment for all airport operations.
 
 
 
 
 Job Description:
 
 
 
 
 We are currently seeking motivated individuals to join our team as
 
 Airport Staff in Chennai.
 
 As an Airport Staff you will be responsible for ensuring the smooth operation of the airport and providing excellent customer service to passengers.
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assisting passengers with check-in baggage drop and boarding procedures
 
 </li>
 <li>
 Responding to passenger inquiries and providing information about flight schedules, delays and other airport services
 
 </li>
 <li>
 Ensuring the safety and security of passengers by following all airport regulations and procedures
 
 </li>
 <li>
 Handling and resolving customer complaints and issues professionally
 
 </li>
 <li>
 Collaborating with other airport staff and departments to ensure efficient and timely operations
 
 </li>
 <li>
 Performing various administrative tasks such as data entry filing and maintaining records
 
 </li>
 <li>
 Ensuring the cleanliness and maintenance of the airport terminal and facilities
 
 </li>
 <li>
 Assisting with the loading and unloading of baggage and cargo from aircraft
 
 </li>
 <li>
 Following all safety protocols and procedures to maintain a safe working environment Requirements:
 
 </li>
 <li>
 Minimum 10th or 12th pass ITI certification is a plus
 
 </li>
 <li>
 Excellent communication and customer service skills
 
 </li>
 <li>
 Ability to work in a fast-paced and dynamic environment
 
 </li>
 <li>
 Strong problem-solving and decision-making skills
 
 </li>
 <li>
 Attention to detail and ability to multitask
 
 </li>
 <li>
 Willingness to work in shifts and on weekends
 
 </li>
 <li>
 Physically fit and able to lift heavy objects
 
 </li>
 <li>
 Basic computer skills and knowledge of airport operations is a plus Contract Details: This is a full-time permanent position with a competitive salary and benefits package. The selected candidates will be required to work 6 days a week with one day off. The working hours will be based on shift schedules which may include early mornings.
 
 </li>
 </ul>
 
 
 Required Skills:
 
 
 
 
 Airlines Ground Staff
 
 
 
 
 
</div>

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