airport operations supervisor

BULLOCH COUNTY BOARD OF COMMISSIONERS

&lt;Job Summary&gt; We are seeking a detail-oriented Airport Operations Supervisor to oversee and perform key airfield maintenance tasks, including radio communication checks, fuel sample testing, and recording. In this role, you will supervise a dedicated team of airport staff, ensuring that all maintenance and safety operations are conducted efficiently and in compliance with industry standards. You&rsquo;ll also provide leadership, guidance, and training to your team to enhance their performance and ensure smooth, safe airport operations. This position offers the chance to contribute to the daily functions of a fast-paced aviation environment while prioritizing operational excellence and safety.&lt;Responsibilities&gt;<ul><li>Supervise and coordinate staff and inmate activities, ensuring effective work schedules and coverage.</li><li>Oversee fuel quality testing, airfield maintenance, and general ground operations.</li><li>Provide customer service, including aircraft refueling, ramp coordination, and assisting with traveler needs.</li><li>Train staff on safety procedures, equipment operation, and airfield management.</li><li>Maintain radio communications and provide advisories.</li><li>Assist with budgeting, monitor expenditures, and ensure safety compliance.</li><li>Prepare reports and address operational issues as they arise.</li></ul>&lt;Skills&gt;<ul><li>Leadership &amp; Supervision: Strong management and staff training abilities.</li><li>Technical Expertise: Knowledge of aviation maintenance and equipment.</li><li>Regulatory Compliance: Familiarity with FAR and aviation safety standards.</li><li>Problem-Solving: Critical thinking and decision-making in dynamic situations.</li><li>Mathematical Skills: Ability to perform basic calculations and measurements.</li><li>Physical Capability: Able to lift heavy loads and perform demanding tasks.</li><li>Safety Awareness: Ensure adherence to safety protocols in various environments.</li></ul>This position is perfect for individuals who excel in leadership and enjoy overseeing complex operations in the aviation industry. We&rsquo;re looking for candidates with experience in airport operations, aviation maintenance, or logistics who are passionate about ensuring smooth, safe, and efficient airport functions. If you thrive in fast-paced environments and are dedicated to maintaining high safety and operational standards, this is the opportunity for you to make an impact while delivering exceptional service.Pay: From $24.23 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Airport Operations Supervisor

City of Manchester, NH

<div>AIRPORT OPERATIONS DISPATCHER - 3035
GRADE - 106
PAY RANGE - $22.41 - $31.95/hr - plus a comprehensive benefits package
GENERAL STATEMENT OF DUTIES:
Serves as centralized communications agent involving Airport and tenant operations, public safety, emergency response, and public information; performs directly related work as required.
DISTINGUISHING FEATURES OF THE CLASS:
The principal function of an employee in this class is to maintain a contact point for airport public safety, emergency response and airport personnel and to receive information and dispatch accordingly; to provide accurate information to appropriate administration, operations, law enforcement, and emergency response personnel; and to provide information and assistance to the public. The work is performed under the supervision and direction of the Airport Operations Superintendent or an assigned supervisor. Considerable leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with members of the public, airport and airline personnel, public safety personnel, mutual aid departments (fire and law enforcement), vendors, contractors, and others. The principal duties of this class are performed in a central communications/operations center requiring constant attention to several communications sources, CCTV, security, and alarm systems, at any given time, while addressing inquiries from the general public.
EXAMPLES OF ESSENTIAL WORK:
<ul><li>Processes requests for emergency assistance from 911, air traffic emergency phone, conventional telephone lines, radio frequencies, and emergency call boxes:</li>
<li>Monitors CCTV and reports suspicious activity;</li>
<li>Monitors panic alarms from garage/airport administration/security checkpoints and dispatches appropriate personnel;</li>
<li>Monitor Airport Emergency Crash Phone System Status. Quickly interpret and record information given by the Air Traffic Control Tower or MHT Airport Fire Department about impending aircraft emergencies and make radio and phone notifications to all responding units or agencies;</li>
<li>Initiates alert tones for emergency operations;</li>
<li>Alerts airport management of emergency activities;</li>
<li>Alerts airport management and tenants of emergency activities and weather, related situations:</li>
<li>Evaluate, prioritize, and route emergency and non-emergency calls to appropriate personnel to provide pertinent information at all times;</li>
<li>Requests and transmits information from other City departments or outside agencies as needed by Law Enforcement, Fire and Airport personnel;</li>
<li>Receives and directs trouble reports from tenants and employees to the appropriate department. Provides receipt and final resolution;</li>
<li>Receives and directs tenant and public comments;</li>
<li>Receives and logs emergency information using computer aided dispatch (CAD) in multiple locations and maintains information for units who responded to incidents for their report writing purposes;</li>
<li>Provides information gathered from investigating data and media from several Departmental and intra-Departments sources for follow-up by airport management;</li>
<li>Receives call out information from airport employees and notifies the appropriate supervisor;</li>
<li>Monitors weather and alerts proper personnel of any incoming emergency situation, including tornadoes, snow conditions, electrical storms, floods and related;</li>
<li>Receives tenant requests for snow removal;</li>
<li>Monitors security alarms and dispatches airport law enforcement;</li>
<li>Monitors fire alarm system and dispatches airport fire;</li>
<li>Maintains a current map of airport layout and surrounding areas and is responsible for memorizing changes;</li>
<li>Dispatches appropriate personnel to security gates for vehicle inspections;</li>
<li>Receives complaints, questions, comments and inquiries from the public, and provides information or refers callers to the appropriate party;</li>
<li>Responds to citizens questions and comments in a courteous and timely manner;</li>
<li>Provides direction and assistance to the public, including communications with local agencies, and handles emergency situations dealing with emotional, injured, victimized and irate persons;</li>
<li>Provides information to tenants and visitors;</li>
<li>Directs customer and news media questions about specific airport or airline operations to the appropriate airline or airport representative;</li>
<li>Runs license/registration checks;</li>
<li>Runs name checks against security files;</li>
<li>Supports security functions including performing background checks, finger printing, issuing temporary badges, badge renewals, receiving and removing access from terminated/expired badges and issuance of AOA driver permits;
</li><li>Conducts weekly pager tests and maintains Airport Personnel Telecommunication Paging System for emergency notifications;</li>
<li>Use security system to check validity of security badges, and provide other data and pertinent information to requesting personnel;</li>
<li>Answers courtesy phone during non-business hours;</li>
<li>Acts as a repository for lost and found items;</li>
<li>Performs airport paging;</li>
<li>Performs parking validation;</li>
<li>Maintains a vehicle tow log;</li>
<li>Reviews and maintains C*Cure Security System configurations, assets and monitors security alarms;
</li><li>Monitors access control systems;</li>
<li>Communicates with and makes notifications to outside agencies as necessary, including, Federal, State, local, and other city departments;
</li><li>Prepares correspondence, reports, lists and other documents on computer; Maintains copies of Notice to Airmen (NOTAM) and Airfield Advisory reports received from Airport Operations to distribute, if necessary, to airline flight crews, airline operations and airport tenants;
</li><li>Operates radio consoles, telephones, facsimile machines, switchboards, computer and other related systems and equipment;</li>
<li>Completes and maintains reports and records;</li>
<li>Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;</li>
<li>Communicates and coordinates regularly with appropriate others to ensure and maximize the effectiveness and efficiency of interdepartmental operations and activities;</li>
<li>Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;</li>
<li>Provides guidance and demonstrations to new employees in similar positions;</li>
<li>Keeps supervisors informed of work progress, issues, and potential solutions;</li>
<li>Attends meetings and training to stay current on relevant practices and developments;</li>
<li>Responds to citizen inquiries courteously and promptly;</li>
<li>Coordinates regularly with others to enhance interdepartmental efficiency; and</li>
<li>Performs additional duties as required by the classification.</li>
</ul>
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
<ul><li>Substantial knowledge of current practices and procedures involved in customer service delivery;</li>
<li>Substantial knowledge of modern office procedures, practices and equipment;</li>
<li>Substantial knowledge of modern office filing systems and procedures;</li>
<li>Ability to deal with airport tenants and the public in a courteous and efficient manner;</li>
<li>Ability to deal with a wide range of persons including situations in which individuals may be upset over issues involved with airline, travel, and security activities and policies;</li>
<li>Ability to communicate effectively with others both orally and in writing, using both technical and non-technical language;</li>
<li>Ability to understand and follow oral and/or written policies, procedures and instructions;</li>
<li>Ability to prepare and present accurate and reliable reports;</li>
<li>Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;</li>
<li>Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;</li>
<li>Ability to perform a wide variety of duties with accuracy and speed under the pressure of time sensitive deadlines and during emergency situations;</li>
<li>Ability and willingness to learn quickly and put to use new skills and knowledge brought about by rapidly changing information and/or technology;</li>
<li>Integrity, ingenuity and inventiveness in the performance of assigned tasks.
</li></ul>ACCEPTABLE EXPERIENCE AND TRAINING:
<ul><li>Graduation from High School or possession of a GED; and</li>
<li>Zero to two years of experience in a related field, e.g., Law Enforcement/Emergency Services Dispatcher, Communications, Airport/Airline operations; or</li>
<li>Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.</li>
</ul>
REQUIRED SPECIAL QUALIFICATIONS:
<ul><li>On call status;</li>
<li>Pass a criminal background check and receive an airport I.D. badge</li>
<li>Certification as a Public Safety Dispatcher, and/or equivalent certifications as may be required, must be obtained within one year of hire.</li>
<li>Maintain Department of Homeland Security (DHS)/Transportation Security Administration (TSA) Trusted Agent Status for Airport Security Vital Information Records.</li>
<li>Successfully complete and maintain training to effectively serve as temporary Airport Security Specialist when needed.</li>
</ul>
ESSENTIAL PHYSICAL ABILITIES:
<ul><li>Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively in emergency situations with an attention to time constraints;</li>
<li>Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to operate and monitor a computerized communications system;</li>
<li>Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a keyboard, several phone lines and other communications equipment;</li>
<li>Sufficient strength and endurance, with or without reasonable accommodation to lift and carry, through a full range of motion, up to 20 pounds occasionally, 10 pounds frequently and 5 pounds consistently;</li>
<li>Sufficient personal mobility and physical reflexes, which permits the employee to operate in a general office and communications center environment.</li></ul></div>

AIRPORT OPERATIONS DISPATCHER - AVIATION

<div>AIRPORT OPERATIONS DISPATCHER - 3035
GRADE - 106
PAY RANGE - $22.41 - $31.95/hr (Part-Time)
GENERAL STATEMENT OF DUTIES:
Serves as centralized communications agent involving Airport and tenant operations, public safety, emergency response, and public information; performs directly related work as required.
DISTINGUISHING FEATURES OF THE CLASS:
The principal function of an employee in this class is to maintain a contact point for airport public safety, emergency response and airport personnel and to receive information and dispatch accordingly; to provide accurate information to appropriate administration, operations, law enforcement, and emergency response personnel; and to provide information and assistance to the public. The work is performed under the supervision and direction of the Airport Operations Superintendent or an assigned supervisor. Considerable leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with members of the public, airport and airline personnel, public safety personnel, mutual aid departments (fire and law enforcement), vendors, contractors, and others. The principal duties of this class are performed in a central communications/operations center requiring constant attention to several communications sources, CCTV, security, and alarm systems, at any given time, while addressing inquiries from the general public.
EXAMPLES OF ESSENTIAL WORK:
<ul><li>Processes requests for emergency assistance from 911, air traffic emergency phone, conventional telephone lines, radio frequencies, and emergency call boxes:</li>
<li>Monitors CCTV and reports suspicious activity;</li>
<li>Monitors panic alarms from garage/airport administration/security checkpoints and dispatches appropriate personnel;</li>
<li>Monitor Airport Emergency Crash Phone System Status. Quickly interpret and record information given by the Air Traffic Control Tower or MHT Airport Fire Department about impending aircraft emergencies and make radio and phone notifications to all responding units or agencies;</li>
<li>Initiates alert tones for emergency operations;</li>
<li>Alerts airport management of emergency activities;</li>
<li>Alerts airport management and tenants of emergency activities and weather, related situations:</li>
<li>Evaluate, prioritize, and route emergency and non-emergency calls to appropriate personnel to provide pertinent information at all times;</li>
<li>Requests and transmits information from other City departments or outside agencies as needed by Law Enforcement, Fire and Airport personnel;</li>
<li>Receives and directs trouble reports from tenants and employees to the appropriate department. Provides receipt and final resolution;</li>
<li>Receives and directs tenant and public comments;</li>
<li>Receives and logs emergency information using computer aided dispatch (CAD) in multiple locations and maintains information for units who responded to incidents for their report writing purposes;</li>
<li>Provides information gathered from investigating data and media from several Departmental and intra-Departments sources for follow-up by airport management;</li>
<li>Receives call out information from airport employees and notifies the appropriate supervisor;</li>
<li>Monitors weather and alerts proper personnel of any incoming emergency situation, including tornadoes, snow conditions, electrical storms, floods and related;</li>
<li>Receives tenant requests for snow removal;</li>
<li>Monitors security alarms and dispatches airport law enforcement;</li>
<li>Monitors fire alarm system and dispatches airport fire;</li>
<li>Maintains a current map of airport layout and surrounding areas and is responsible for memorizing changes;</li>
<li>Dispatches appropriate personnel to security gates for vehicle inspections;</li>
<li>Receives complaints, questions, comments and inquiries from the public, and provides information or refers callers to the appropriate party;</li>
<li>Responds to citizens questions and comments in a courteous and timely manner;</li>
<li>Provides direction and assistance to the public, including communications with local agencies, and handles emergency situations dealing with emotional, injured, victimized and irate persons;</li>
<li>Provides information to tenants and visitors;</li>
<li>Directs customer and news media questions about specific airport or airline operations to the appropriate airline or airport representative;</li>
<li>Runs license/registration checks;</li>
<li>Runs name checks against security files;</li>
<li>Supports security functions including performing background checks, finger printing, issuing temporary badges, badge renewals, receiving and removing access from terminated/expired badges and issuance of AOA driver permits;
</li><li>Conducts weekly pager tests and maintains Airport Personnel Telecommunication Paging System for emergency notifications;</li>
<li>Use security system to check validity of security badges, and provide other data and pertinent information to requesting personnel;</li>
<li>Answers courtesy phone during non-business hours;</li>
<li>Acts as a repository for lost and found items;</li>
<li>Performs airport paging;</li>
<li>Performs parking validation;</li>
<li>Maintains a vehicle tow log;</li>
<li>Reviews and maintains C*Cure Security System configurations, assets and monitors security alarms;
</li><li>Monitors access control systems;</li>
<li>Communicates with and makes notifications to outside agencies as necessary, including, Federal, State, local, and other city departments;
</li><li>Prepares correspondence, reports, lists and other documents on computer; Maintains copies of Notice to Airmen (NOTAM) and Airfield Advisory reports received from Airport Operations to distribute, if necessary, to airline flight crews, airline operations and airport tenants;
</li><li>Operates radio consoles, telephones, facsimile machines, switchboards, computer and other related systems and equipment;</li>
<li>Completes and maintains reports and records;</li>
<li>Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;</li>
<li>Communicates and coordinates regularly with appropriate others to ensure and maximize the effectiveness and efficiency of interdepartmental operations and activities;</li>
<li>Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;</li>
<li>Provides guidance and demonstrations to new employees in similar positions;</li>
<li>Keeps supervisors informed of work progress, issues, and potential solutions;</li>
<li>Attends meetings and training to stay current on relevant practices and developments;</li>
<li>Responds to citizen inquiries courteously and promptly;</li>
<li>Coordinates regularly with others to enhance interdepartmental efficiency; and</li>
<li>Performs additional duties as required by the classification.</li>
</ul>
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
<ul><li>Substantial knowledge of current practices and procedures involved in customer service delivery;</li>
<li>Substantial knowledge of modern office procedures, practices and equipment;</li>
<li>Substantial knowledge of modern office filing systems and procedures;</li>
<li>Ability to deal with airport tenants and the public in a courteous and efficient manner;</li>
<li>Ability to deal with a wide range of persons including situations in which individuals may be upset over issues involved with airline, travel, and security activities and policies;</li>
<li>Ability to communicate effectively with others both orally and in writing, using both technical and non-technical language;</li>
<li>Ability to understand and follow oral and/or written policies, procedures and instructions;</li>
<li>Ability to prepare and present accurate and reliable reports;</li>
<li>Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;</li>
<li>Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;</li>
<li>Ability to perform a wide variety of duties with accuracy and speed under the pressure of time sensitive deadlines and during emergency situations;</li>
<li>Ability and willingness to learn quickly and put to use new skills and knowledge brought about by rapidly changing information and/or technology;</li>
<li>Integrity, ingenuity and inventiveness in the performance of assigned tasks.
</li></ul>ACCEPTABLE EXPERIENCE AND TRAINING:
<ul><li>Graduation from High School or possession of a GED; and</li>
<li>Zero to two years of experience in a related field, e.g., Law Enforcement/Emergency Services Dispatcher, Communications, Airport/Airline operations; or</li>
<li>Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.</li>
</ul>
REQUIRED SPECIAL QUALIFICATIONS:
<ul><li>On call status;</li>
<li>Pass a criminal background check and receive an airport I.D. badge</li>
<li>Certification as a Public Safety Dispatcher, and/or equivalent certifications as may be required, must be obtained within one year of hire.</li>
<li>Maintain Department of Homeland Security (DHS)/Transportation Security Administration (TSA) Trusted Agent Status for Airport Security Vital Information Records.</li>
<li>Successfully complete and maintain training to effectively serve as temporary Airport Security Specialist when needed.</li>
</ul>
ESSENTIAL PHYSICAL ABILITIES:
<ul><li>Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively in emergency situations with an attention to time constraints;</li>
<li>Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to operate and monitor a computerized communications system;</li>
<li>Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a keyboard, several phone lines and other communications equipment;</li>
<li>Sufficient strength and endurance, with or without reasonable accommodation to lift and carry, through a full range of motion, up to 20 pounds occasionally, 10 pounds frequently and 5 pounds consistently;</li>
<li>Sufficient personal mobility and physical reflexes, which permits the employee to operate in a general office and communications center environment.</li></ul></div>

AIRPORT OPERATIONS DISPATCHER (PART-TIME) AVIATION

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader">POSITION OVERVIEW</h2></div>
<div>Applications will be accepted from: ALL PERSONS INTERESTED 
Division/ Section: William P. Hobby Airport/Security 
Workdays &amp; Hours: Shift work, could include a rotating schedule ***weekends and holidays*** (Subject to change) 
 
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS: 
The purpose of HOU Airport Security is to maintain a safe and secure environment for the traveling public and employees at HOU. This group ensures the airport maintains compliance with the TSA-approved Airport Security Plan, as well as TSA-mandated rules and regulations. We act as Subject Matter Experts during security emergencies and assist with the planning, training, and carrying out of mitigation efforts to reduce the threat level to HOU and enhance the overall airport security posture. 
 
The purpose of this position is to ensure all TSA regulatory requirements are met on each assigned shift. The Airport Operations Coordinator responds to TSA inquiries and interacts with TSA investigators, airline supervisors, and Houston Police Department (HPD) Officers and Supervisors. The position will be part of the unified command group during airport emergencies and reports to the Airport Operations Supervisor - Security.
&ldquo;Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date.&quot;
The Airport Operations Coordinator duties, but are not limited to: 
<ul><li>
Monitoring the operational and security activities in operational areas to ensure a safe environment and ensures compliance with Federal, state, local and department regulations, policies, and procedures activities.</li><li>
Coordinating with airport staff and other airport agencies on corrective actions to maintain compliance.</li><li>
Coordinates emergency response with other agencies to ensure the safety of life and property.</li><li>
Conducting communications with airline, tenant and airport personnel and resolves problems between airport customers and tenants.</li><li>
Acting as field security liaison during emergencies. Commanding operational activities and maintaining order during aeronautical-related emergencies, following the Airport Security Plan and Emergency Plan and other airport rules and regulations.</li><li>
Participating in tabletop or field exercises and tests of response resources.</li><li>
Resolving security related issues from airport customers and tenants. Meeting with airport tenants to explain airport security policies and procedures.</li><li>
Observing and reports tenant and airline security activities to ensure compliance with regulations, contracts, standards, and policies/procedures. Identifying violations and ensures penalties are carried out.</li><li>
Leading, assigns tasks and trains lower-level security, communications, and operational personnel. Coordinating work with the identification badging unit.</li><li>
Keeping abreast of existing and new legislation and ensures compliance to federal, state, and local requirements. Advises airport management on needed action.</li><li>
Contributing to the team effort by performing related duties as needed.</li></ul> 

WORKING CONDITIONS 
The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated eye/hand movements within fairly fine tolerance and/or calibration demands; or the ability to make closely coordinated eye/hand movements on a patterned response space within moderate tolerance demands.</div>
<div><h2 class="jobSectionHeader">MINIMUM REQUIREMENTS</h2></div>
<div>EDUCATIONAL REQUIREMENTS 
Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. 
 
EXPERIENCE REQUIREMENTS 
Two years of progressively responsible experience in airport operations, airport security or airport safety are required. 
 
Directly related professional experience may substitute for the above education requirement on a year-for-year basis. 
 
LICENSE REQUIREMENTS 
Requires a VALID Driver's License and compliance with city's policy on driving (AP 2-2).</div>
<div><h2 class="jobSectionHeader">PREFERENCES</h2></div>
<div>Preference will be given to candidates with considerable knowledge of airport security and operations, ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers, experience with computers and MS Office suite, and experience with airport emergency situations. 
 
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **</div>
<div><h2 class="jobSectionHeader">GENERAL INFORMATION</h2></div>
<div>SELECTION/SKILLS TESTS REQUIRED 
The selection process will involve application review and/or interview. Department may administer skills assessment test. 
 
SAFETY IMPACT POSITION - YES 
YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. 
 
Pay Grade - 20 
 
SALARY INFORMATION 
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. 
 
APPLICATION PROCEDURES 
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: http://www.houstontx.gov/ 
 
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858. 
 
If you need special services or accommodations, call 281-233-1858; (TTY 7-1-1) 
 
If you need login assistance or technical support call 855-524-5627. 
 
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. 
 
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. 
 
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM 
 
EOE Equal Opportunity Employer 
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</div></div></div>
 <div><div><div><div>Employer</div>
<div>City of Houston</div>
</div></div><div><div><div>Address</div>
<div>901 Bagby St 
 
Houston, Texas, 77002
</div></div></div><div><div><div>Website</div>
<div>https://www.houstontx.gov/</div></div></div></div>

AIRPORT OPERATIONS COORDINATOR – Security

Research & Marketing Strategies

REPORTS TO: Research Intercept Supervisor STATUS: Gig Work COMPANY: Research &amp; Marketing Strategies (RMS) LOCATION: Queens, NY SALARY RANGE: $25 - $30/hour PROJECT DATES: June 3rd to June 9th of 2026 JOIN THE TEAM! RMS is looking for an Airport Field Interviewer to join our team for a short-term intercept project at John F. Kennedy International (JFK) Airport. You&rsquo;ll be charged with collecting data from airport travelers to gauge their satisfaction with airport food, beverage, and amenities at the airport. To work on this project, you must have a valid state or federally issued form of identification and obtain security clearance to work at the airport. If you're looking for a company that is collaborative, purpose-driven, and takes pride in creating an excellent work culture, we&rsquo;d love to speak with you. We focus on delivering the highest- quality research and data to our clients, while also investing in our company&rsquo;s culture to provide an authentic, healthy, and enriching work environment. You&rsquo;ll be the &ldquo;public face&rdquo; of RMS while collecting data in the field and playing an essential part in maintaining our reputation for superior data collection and research. To excel in this position, you must have a positive and optimistic attitude and know how to &ldquo;go with the flow&rdquo; to meet project goals. You must also be extremely comfortable approaching individuals in a public setting. Previous experience conducting intercept work is preferred but not required. DUTIES AND RESPONSIBILITIES The primary job responsibilities include: <ul><li>On-site presence to collect data and participate in fieldwork activities at the JFK airport.</li></ul>You will work closely with the Intercept Project Supervisor to achieve timely data collection for this project. <ul><li>Work up to 40 hours in a six-day period in June 2026.</li></ul>Airport Field Interviewer <ul><li>Two shifts are being offered daily, 4:30 AM to 10:30 AM and 2:30 PM to 8:30 PM</li></ul><ul><li>Adherence to all RMS data quality standards, confidentiality, and operations protocol.</li></ul><ul><li>Maintain a professional demeanor and comply with RMS standards and policies related</li></ul>to intercept work. <ul><li>Complete necessary requirements to conduct data collection activities in public settings,</li></ul>which may require adhering to badging requirements at airports and/or obtaining security clearances. <ul><li>Participate in project-specific fieldwork training.</li></ul><ul><li>Work collaboratively with the designated fieldwork team to meet and exceed</li></ul>expectations. MINIMUM POSITION REQUIREMENTS <ul><li>Demonstrated experience conducting intercept work and/or participation in multi-site</li></ul>market research projects is desired but not required. <ul><li>Maintains a professional, collaborative, and cooperative team approach throughout all</li></ul>aspects of work, focusing on the combined contributions and achieving timely production goals. <ul><li>Be comfortable using electronic tablets to collect data.</li></ul><ul><li>Excellent interpersonal and customer service skills and the ability to work with diverse</li></ul>groups of people are required. PHYSICAL REQUIREMENTS Ambulatory 75% Sedentary 25% Computer/tablet Work 75% Travel 15% To apply, please submit a resume and salary requirements to the following: Doug Sweet, RMS Office Coordinator Research &amp; Marketing Strategies, Inc. 15 East Genesee Street, Suite 210 Baldwinsville, New York 13027 Or via e-mail to: Info@RMSresults.com Work Location: In person

Airport Field Interviewer — New York, New York

United Ground Express

<div>What to expect:

As the Supervisor, you will assist the General Manager with day-to-day operations, service, financial and team performance. Most importantly, you will create a great place to work for the team, a welcoming environment for our customers, and ensure delivery of United's flyer friendly service.

How you will make an impact:
<ul>
<li>Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results.</li>
<li>Ensures compliance with safety requirements, including security checkpoint and GSC responsibilities.</li>
<li>Sets a positive example for station team to ensure excellent customer service.</li>
<li>Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships.</li>
<li>Solicits customer feedback to understand customer needs and opportunities to improve their travel experience.</li>
<li>Demonstrates a calm demeanor during periods of high volume or irregular operations.</li>
<li>Provides coaching and direction to the station team to achieve operational goals.</li>
<li>Manages the station budget, staffing forecasts and resource requirements.</li>
<li>Responsible for maintaining station facilities, equipment, and professional appearance standards for all UGE employees.</li>
<li>Responsible for compliance with Station controls and Internal Audit standards.</li>
<li>Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities (FAA/TSA/CBP)/internal divisions.</li>
<li>Manage vendor service contracts as required.</li>
<li>Provide remote support for other UGE functions as needed.</li>
<li>Willingness and ability to work beyond scheduled times due to irregular operations and/or business need.</li>
</ul>
What you will bring:

Required Experience, Qualifications &amp; Skills:
<ul>
<li>Ability to manage airport operations independently</li>
<li>Ability to work in a dynamic, fast paced operational environment</li>
<li>Analytical thinking, goal-directed leadership and service-oriented performance</li>
<li>Strong communication and interpersonal skills</li>
<li>Strong problem-solving skills and drive for excellence</li>
<li>Organization and planning skills</li>
<li>Strong leadership skills, with the ability to motivate and coach others</li>
<li>Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations</li>
<li>Previous service or operational experience required</li>
<li>Cross utilized experience (Above the Wing/Below the Wing) required</li>
<li>Previous supervisory experience required</li>
</ul>
<div>Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2025
</div><div></div>Total Rewards:

Salary will be competitive and commensurate with experience.

As a UGE employee you'll receive the following:
<ul>
<li>Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines' amazing global network.
</li><li>Discount Program: 20% off for flight tickets with United Airlines
</li><li>Vacation, Sick Time, and Floating Holidays</li>
<li>Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
</li><li>Flexible Spending Accounts, Long Term Disability,
</li><li>401(k)
</li><li>Paid Training</li>
<li>Paid parking or transportation assistance</li>
<li>Participation in the UGE annual incentive plan</li>
</ul>
ADA Specifications
<ul>
<li>Ability to operate a computer to enter and retrieve data</li>
<li>Ability to utilize radio equipment for communications</li>
<li>Ability to lift 70lbs on a consistent basis</li>
<li>Requires ability to sit, stand and walk for extended periods of
</li><li>Ability to pass all pre-screening clearances applicable to position qualifications.
</li></ul><div></div><div>UGE is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBTQ
</div><div>United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
</div>Nashville International Airport Tennessee</div>

(BNA) Airport Supervisor

REPORTS TO: Research Intercept Supervisor STATUS: Gig Work COMPANY: Research &amp; Marketing Strategies (RMS) LOCATION: Newark, New Jersey SALARY RANGE: $25 - $30/hour PROJECT DATES: June 2nd to June 8th of 2026 JOIN THE TEAM! RMS is looking for an Airport Field Interviewer to join our team for a short-term intercept project at Newark Liberty International (ERW) Airport. You&rsquo;ll be charged with collecting data from airport travelers to gauge their satisfaction with airport food, beverage, and amenities at the airport. To work on this project, you must have a &ldquo;Real ID&rdquo; or federally issued form of identification and obtain security clearance to work at the airport. If you desire to work for a company that is collaborative, purpose-driven, and takes pride in creating and maintaining an excellent work culture, we&rsquo;d love to speak with you. We focus on delivering the highest-quality research and data to our clients, while also investing in our company&rsquo;s culture to provide an authentic, healthy, and enriching work environment. You&rsquo;ll be the &ldquo;public face&rdquo; of RMS while collecting data in the field and play an essential part in maintaining our reputation for superior data collection and research. To excel in this position, you must have a positive and optimistic attitude and know how to &ldquo;go with the flow&rdquo; to meet project goals. You must also be extremely comfortable approaching individuals in a public setting. Previous experience conducting intercept work is preferred but not required. DUTIES AND RESPONSIBILITIES The primary job responsibilities include: <ul><li>On-site presence to collect data and participate in fieldwork activities at the EWR airport.</li></ul>You will work closely with the Intercept Project Supervisor to timely achieve data collection results for this project. <ul><li>Work 36 hours per week for the project duration, tentatively scheduled for one week in</li></ul>June 2026. Airport Field Interviewer <ul><li>The scheduled shift time is 3:30 PM to 9:30 PM daily.</li></ul><ul><li>Adherence to all RMS data quality standards, confidentiality, and operations protocol.</li></ul><ul><li>Maintain a professional demeanor and comply with RMS standards and policies related</li></ul>to intercept work. <ul><li>Complete necessary requirements to conduct data collection activities in public settings,</li></ul>which may require adhering to badging requirements at airports and/or obtaining security clearances. <ul><li>Participate in project-specific fieldwork training.</li></ul><ul><li>Work collaboratively with the designated fieldwork team to meet and exceed</li></ul>expectations. MINIMUM POSITION REQUIREMENTS <ul><li>Demonstrated experience conducting intercept work and/or participation in multi-site</li></ul>market research projects is desired, but not required. <ul><li>Maintains a professional, collaborative, and cooperative team approach throughout all</li></ul>aspects of work, focusing on the combined contributions and achieving timely production goals. <ul><li>Comfortable using electronic tablets to collect data.</li></ul><ul><li>Excellent interpersonal and customer service skills and the ability to work with diverse</li></ul>groups of people are required. PHYSICAL REQUIREMENTS Ambulatory 75% Sedentary 25% Computer/tablet Work 75% Travel 15% To apply, please submit a resume and salary requirements to the following: Doug Sweet, RMS Office Coordinator Research &amp; Marketing Strategies, Inc. 15 East Genesee Street, Suite 210 Baldwinsville, New York 13027 Or via e-mail to: Info@RMSresults.com Work Location: In person

Airport Field Interviewer — Newark, New Jersey

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