airport operations supervisor

PrimeFlight Aviation

<div>SMOOTH RIDES START WITH STRONG GUIDES- WHEELCHAIR SUPERVISOR WANTED!

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?
<ul>
<li>Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)</li>
<li>We are committed to being a leading provider of commercial services within the aviation industry</li>
<li>Our teams focus on maintaining a positive working environment and treating all team members with respect</li>
<li>With more than 200 locations across the world, we offer opportunities for career progression</li></ul> 


SUMMARY OVERVIEW

The Wheelchair Supervisor oversees the wheelchair operation at the airport, ensuring quality services for passengers with mobility challenges by leading a team of Wheelchair Leads and Attendants. This role involves training staff, enforcing service standards, and coordinating with other airport departments to ensure seamless operations. You will address complex issues and ensure passenger satisfaction and compliance with airport and regulatory standards are key aspects of this position. 


RESPONSIBILITIES
<ul>
<li>Supervise the daily operations and activities of the wheelchair service team</li>
</ul><ul><li>Ensure efficient scheduling of wheelchair attendants across various airport terminals</li>
</ul><ul><li>Monitor safety protocols and guidelines in wheelchair handling and passenger assistance</li>
</ul><ul><li>Train and mentor wheelchair attendants on best practices and customer service excellence</li>
</ul><ul><li>Manage and resolve any operational challenges or passenger complaints related to wheelchair services</li>
</ul><ul><li>Conduct regular performance reviews and provide constructive feedback to team members</li>
</ul><ul><li>Collaborate with airport authorities and airline staff to coordinate seamless service delivery</li>
</ul><ul><li>Oversee the maintenance, availability, and proper functioning of wheelchairs and mobility aids</li>
</ul><ul><li>Managing and supervising compliance of ADA (Americans with Disabilities Act) regulations and airport/customer policies</li>
</ul><ul><li>Develop strategies to improve service efficiency, response time, and passenger experience</li>
</ul><ul><li>Prepare and analyze reports on wheelchair service operations, including usage statistics and attendant productivity</li>
</ul><ul><li>Foster a positive work environment, promoting teamwork and professional development</li>
</ul><ul><li>Coordinate emergency response procedures involving wheelchair passengers when necessary</li>
</ul><ul><li>Work closely with HR for recruitment, training, and management of wheelchair service personnel</li>
</ul><ul><li>Effectively supervise staffing and resources for the wheelchair service department</li>
</ul><ul><li>Exemplify PrimeFlight customer service and safety standards</li>
</ul><ul><li>Perform any additional duties as assigned by management</li></ul> 


QUALIFICATIONS
<ul>
<li>18 years of age or older</li>
</ul><ul><li>Must be legally authorized to work in the country of employment.</li>
</ul><ul><li>Communicate effectively in English (reading, writing, speaking)</li>
</ul><ul><li>Proven ability to supervise teams effectively and handle challenging situations</li>
</ul><ul><li>Minimum of 1 year of experience in a supervisory role within customer service or airport operations</li>
</ul><ul><li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li>
</ul><ul><li>Effectively communicate with colleagues and clients, both in-person and through electronic means</li>
</ul><ul><li>Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).</li>
</ul><ul><li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li></ul> 


To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 


PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
<ul>
<li>Ability to lift up to 70 pounds</li>
</ul><ul><li>Prolonged standing and walking in an indoor/outdoor environment as applicable</li>
</ul><ul><li>May need to reach with arms and grasp with hands</li>
</ul><ul><li>May need to push, pull</li>
</ul><ul><li>May need to crawl and crouch, at times, in confined tight spaces</li>
</ul><ul><li>May need to bend, stretch, squat, kneel</li>
</ul><ul><li>Exposure to moderate and at times high noise levels</li>
</ul><ul><li>Be able to hear and respond to the spoken voice and to audible alarms</li>
</ul><ul><li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers</li>
</ul><ul><li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li></ul> 


The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 


PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Wheelchair Supervisor - ALB Airport

<div>WHERE SPOTLESS STANDARDS TAKE FLIGHT &ndash; BECOME A JANITORIAL SUPERVISOR WITH US TODAY!

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! 


WHY WORK FOR PRIMEFLIGHT?
<ul>
<li>Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)</li>
<li>We are committed to being a leading provider of commercial services within the aviation industry</li>
<li>Our teams focus on maintaining a positive working environment and treating all team members with respect</li>
<li>With more than 200 locations across the world, we offer opportunities for career progression</li>
</ul>
SUMMARY OVERVIEW

The Janitorial Supervisor is responsible for overseeing the cleaning and maintenance operations within the airport. This role involves managing a team of janitorial staff, scheduling cleaning tasks, and ensuring that all areas of the airport, including terminals, lounges, restrooms, and public spaces, meet cleanliness and hygiene standards. You will ensure that the team adheres to safety protocols and efficiently uses cleaning equipment and products. Additionally, you are responsible for training staff, managing inventory of cleaning supplies, and coordinating with other departments for any special cleaning projects or requirements. 


RESPONSIBILITIES
<ul><li>Oversee and coordinate the daily activities of the janitorial staff</li>
<li>Develop and implement cleaning schedules and routines to maintain high standards of cleanliness</li>
<li>Inspect areas to ensure adherence to cleaning protocols and quality standards</li>
<li>Provide training and guidance to janitorial staff on cleaning techniques and safety procedures</li>
<li>Manage inventory of cleaning supplies, equipment, and tools, ensuring they are well-maintained</li>
<li>Allocate cleaning tasks and responsibilities to team members effectively</li>
<li>Monitor and evaluate the performance of janitorial staff, providing feedback and coaching</li>
<li>Ensure compliance with health and safety regulations in all cleaning operations</li>
<li>Respond to and resolve any issues or complaints regarding janitorial services</li>
<li>Coordinate with airport management and other departments for special cleaning projects and requirements</li>
<li>Prepare reports on cleaning activities, staff performance, and supply inventory</li>
<li>Assist in the recruitment and training of new janitorial team members</li>
<li>Implement and maintain green cleaning practices for environmental sustainability</li>
<li>Oversee waste management and recycling processes within the airport</li>
<li>Conduct regular team meetings to discuss progress, challenges, and improvements in janitorial services</li>
<li>Exemplify PrimeFlight customer service and safety standards</li>
<li>Perform any additional duties as assigned by management</li></ul> 


QUALIFICATIONS
<ul>
<li>18 years of age or older</li>
<li>Must be legally authorized to work in the country of employment.</li>
<li>Communicate effectively in English (reading, writing, speaking)</li>
<li>Must hold a valid driver's license.</li>
<li>3 years of experience in janitorial or cleaning services, with prior supervisory experience</li>
<li>Strong knowledge of cleaning methods, materials, and health and safety standards</li>
<li>Excellent leadership and organizational skills to manage and motivate a team</li>
<li>Ability to create and manage cleaning schedules and tasks effectively</li>
<li>Good communication skills for liaising with staff and other departments</li>
<li>Physical ability to perform cleaning tasks and supervise a team</li>
<li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li>
<li> Effectively communicate with colleagues and clients, both in-person and through electronic means</li>
<li>Pass a background check and drug screen</li>
<li> Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).</li>
<li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li></ul> 


To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 


PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
<ul>
<li>Ability to lift up to 70 pounds</li>
<li>Prolonged standing and walking in an indoor/outdoor environment as applicable</li>
<li>May need to reach with arms and grasp with hands</li>
<li> May need to push, pull</li>
<li> May need to bend, stretch, squat, kneel</li>
<li>Exposure to moderate and at times high noise levels</li>
<li>Exposure to Biohazards and/or Chemicals</li>
<li>Be able to hear and respond to the spoken voice and to audible alarms</li>
<li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers</li>
<li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li></ul> 


The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 


PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent. 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Part- time Overnight Janitorial Supervisor - TPA Airport

Ocean Reef Club

<div>Job Summary: The Airport Operations Specialist serves as the primary ground support resource for all airport operations. This role supports the safe, efficient airport activity through airfield operations, aircraft servicing, and overall airport readiness that reflects the high standards of the Ocean Reef Club. 
 
Responsibilities include performing ground services, operational services, and customer service all while maintaining the airports safety standards. This position also performs administrative &amp; club related duties as delegated by Airport Management. 

Essential Duties and responsibilities 
 
<ul><li>Greet arriving and departing members, guests, and flight crews with professionalism, discretion, and genuine hospitality.</li><li>
Performs Operational Service functions which include inspections and upkeep for airport assets, facilities, runway, ramp, equipment, fuel, etc.</li><li>
Performs Aircraft Servicing functions which include marshaling, fueling, towing, lavatory service, ground power service, facilitating ramp movements for arriving and departing aircraft, and other ground support functions.
</li><li>Maintains cleanliness and presentation standards for all airport areas.</li><li>
Provide accurate information regarding Club events, amenities, airport rules, and operating procedures.</li><li>
Coordinate aircraft and operational services with peers and the Concierge Team (fueling, GPU, lavatory, towing, hazardous waste, inspections, etc).
</li><li>Follows &amp; enforces compliance with club, airport, ORCA, state, and federal aviation rules and regulations.
</li><li>Monitor and communicate hazardous weather conditions.</li><li>
Maintain accurate daily records of daily inspections, aircraft activity, parking reports, incidents, rule violations, fuel sales, and feedback.
</li><li>Report violations of airport safety or procedures and follow the Airport Safety Management System (SMS) protocols.</li><li>
Uses proper PPE (Personal Protective Equipment) and operations equipment.
</li><li>Safely Operate ground service equipment, such as Lektro tugs, golf carts, GPUs, lavatory cart, transport vans, etc.</li><li>
Keeps Airport Management informed of events and activities of an unusual nature as well as routine matters related to their and others accountability</li><li>
Attends classes, training, conferences, workshops and meetings as directed to maintain job knowledge and skills.
</li><li>Performs all other assigned duties.</li></ul>
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<ul><li>
Previous experience in aviation industry or schooling preferred.</li><li>
Exceptional interpersonal, verbal, and written communication skills.</li><li>
Professional appearance and demeanor required.</li><li>
Strong multitasking and prioritization skills in a fast-paced environment.</li><li>
Ability to work independently, troubleshoot, and respond effectively in emergency situations.</li><li>
General knowledge of aviation procedures, weather reporting, aircraft types/performance, and phonetic alphabet.</li><li>
Valid drivers license required</li><li>
Proficiency in Microsoft Office.</li><li>
Flexible availability, including weekends and holidays.</li></ul> 
Education &amp; Experience<ul><li>
High school diploma preferred.</li><li>
12 years of experience in aviation or related field is preferred.</li></ul>
Language<ul><li>
Must be able to effectively communicate in English, both verbally and in writing.</li></ul>
Physical Demands
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.<ul><li>
Must be able to lift and carry up to 75 pounds</li><li>
Must be able to sit for long periods of time</li><li>
Must be able to stand for long periods of time</li></ul> 
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Must be able to work outside in all weather conditions and may be required to sit and/or stand for extended periods of time</li><li>
Noise level in the work environment can be moderate to loud</li><li>
Must be able to work weekends, nights, Holidays and be flexible to schedule changes according to workload demands between 7am 10pm and very rarely outside those hours</li><li>
Must be able to work with all types of paints and chemicals, including aviation fuels</li></ul> 
Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. 

 
Brand: Ocean Reef Club
 
Address: Airport Key Largo, FL - 33037
 
Property Description: Airport
 
Property Number: 65</div>

Airport Operations Specialist

Southwest Airlines

Department: Ground Operations
 
Our Company Promise
 
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
 
Job Description:*** For external applicants only: 
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of California.
 (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
 and not selected for the Supervisor Ramp position at SMF within the last 12 months.***
 
Pay & Benefits
 Pay of $36.00 to $37.50 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
 
Benefits you’ll love: 
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
 Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
 3% Short Term Incentive (STI) bonus to be paid on the base salary in alignment with company performance.
 Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
 Competitive health insurance for you and your eligible dependents
 Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
 Explore more benefits you’ll love: https://careers.southwestair.com/benefits
 
Want to lead a Team that keeps planes moving safely and on time? Ramp Supervisors at Southwest Airlines manage Ramp Agents and make sure aircraft arrive and depart on schedule. They guide the Team, check that safety rules are followed, and keep equipment ready for use. Supervisors also handle scheduling, training, and daily reports. They work with other Airport Operations Teams to solve problems and share updates. This role is great for someone who enjoys leading People and helping Southwest deliver safe, efficient, and on-time service every day.
 
Additional details
 The Supervisor Ramp works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
 U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
 
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
 Model the Southwest Way
 Guide and lead team members using SWA (Southwest Airlines) talent management practices to coach, develop, and engage employees
 Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
 Invest in leadership and self-growth through participating in continuous learning and development
 Responsibilities
 Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
 Monitor and guide ground support performance to ensure requirements are met
 Ensure all equipment including GSE is maintained and available for the operation
 Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance
 Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
 Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently
 Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding
 Work with staff planning to build bids that are in line with our Department’s hourly goals.
 Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
 Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
 May perform other job duties as directed by Employee’s Leaders
 Knowledge, Skills, and Abilities
 Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
 Knowledge of applicable Collective Bargaining Agreements and their applications
 Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
 Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
 Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
 Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
 Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
 Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
 Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others
 Ability to recognize and address performance and safety concerns in a timely manner
 Education
 
N/A
 
Experience
 
Fully functioning, broad knowledge of Airline Operations
 
Licensing/Certification
 
Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
 
Must possess a current valid driver’s license issued in the United States
 
Must be able to obtain GSC qualification and comply with the DOT (Department of Transportation) drug and alcohol testing program
 
May be required by Station Leadership to obtain a Customs' Seal and meet all requirements to work on international flights
 
Physical Abilities
 
Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
 
Ability to communicate and interact with others in the English language to meet the demands of the job
 
Ability to perform assigned duties with potential exposure to excessive noise, vibrations, and/or sensory conditions
 
Ability to perform assigned duties in outdoor and inclement weather conditions
 
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
 
Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
 
Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period
 
Other Qualifications
 
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
 
Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
 
Must be at least 18 years of age
 
Must be able to comply with Company attendance standards as described in established guidelines
 
<ul>
<li>Pay amount doesn’t guarantee employment for any particular period.</li>
</ul>
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
 *** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
 
Southwest Airlines is an Equal Opportunity Employer.
 Please print/save this job description because it won't be available after you apply.
 Job Posting End Date
 06/23/2026

Supervisor Ramp - SMF

Sodexo

<div>Airport Lounge F&amp;B Supervisor 
Location: DELTA SKY CLUB - EWR - 49862003
Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.
Employment Type: Full-time
Pay Range: $28.25 per hour - $28.25 per hour 
Working with SodexoMagic is more than a job; it&rsquo;s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.
What You&rsquo;ll Do: As a Airport Lounge F&amp;B Supervisor at SodexoMagic, you are a master multitasker and a quality-of-life improver. You will provides oversight at the direction of management on-site to coordinate routine work activities of service employees engaged in food operations, including but not limited to fast casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes. 
Responsibilities include:<ul><li>
Provide support to management in the daily oversight of key functions and employees during the normal course of business</li><li>
Assist in ensuring a safe working environment throughout the facility for all employees.</li><li>
Facilitate orientation and training of employees</li><li>
Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution.</li><li>
Attends work and shows for scheduled shift on time with satisfactory regularity</li><li>
Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.</li></ul> 
What You Bring:<ul><li>
Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.</li><li>
1 or more years of related work experience. Previous supervisory experience preferred.</li><li>
Additional Requirements: Not Applicable (N/A)</li></ul> 
Link to full Job description 
What We Offer:
<ul><li>Flexible and supportive work environment, so you can be home for life&rsquo;s important moments.</li><li>
Access to ongoing training/development and advancement opportunities to turn your job into a career</li><li>
Full array of benefits that support you and your family&rsquo;s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.</li><li>
In addition to SodexoMagic&rsquo;s standard, some locations may offer additional site-specific benefits, including free &ldquo;shift&rdquo; meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.</li></ul> 
Link to benefits summary 
Overall, SodexoMagic strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about SodexoMagic&rsquo;s benefit offerings during the interview process. 
Who we are:
SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin &ldquo;Magic&rdquo; Johnson, and SodexoMagic. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and SodexoMagic, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. 
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.</div>

Airport Lounge F&B Supervisor

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. 
 
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together. 
<h2 class="jobSectionHeader">
Description</h2><div>
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or area.<ul><li>
Lead and engage front-line teams to deliver exceptional customer service and on-time, high-quality products; conduct briefings, set clear expectations, and maintain strong team communications across shifts. Assign and delegate tasks appropriately; provide ongoing coaching, recognition, and skill development focused on service and operational excellence. Identify issues and apply structured problem solving; develop and execute action plans to address performance or behavior gaps (e.g., dependability, attendance, job quality). Monitor team performance and customer interactions to ensure compliance with company standards, safety protocols, and service goals. Administer corrective actions and document performance issues, investigations (e.g., safety, complaints), and high performance in the case management system.</li><li>
Review key metrics, conduct trend analyses, and lead performance dialogues to drive continuous improvement and accountability. Develop and implement standard work processes; ensure effective shift turnover and operational alignment.</li><li>
Participate in peer, safety, and accident review boards; address and resolve inappropriate behavior with clear, actionable feedback.</li><li>
Serve as a subject matter expert on service delivery, company procedures, and union guidelines; provide technical guidance as needed.</li><li>
Partner with Business Partners to support shared goals and ensure consistent service delivery.</li><li>
Complete required documentation, attend team and leadership meetings, support collateral projects, and manage communications (e.g., email, voicemail follow-up).</li></ul></div><h2 class="jobSectionHeader">
Qualifications</h2><div><h4 class="jobSectionHeader">
What&rsquo;s needed to succeed (Minimum Qualifications):</h4><ul><li>
High school diploma or equivalent</li><li>
2+ years&rsquo; experience in an operations or fast-paced business environment or successful completion of a company-sponsored training program</li><li>
Experience leading teams and delivering customer service</li><li>
Strong written, verbal, and interpersonal communication skills</li><li>
Proven ability in conflict resolution, decision-making, and team leadership</li><li>
Proficient in IT systems and job-relevant software</li><li>
Demonstrated strengths in business acumen, continuous improvement, and customer focus</li><li>
Strong sense of accountability, teamwork, motivation, and safety orientation</li><li>
Must be legally authorized to work in the United States for any employer without sponsorship</li><li>
Successful completion of interview required to meet job qualification</li><li>
Reliable, punctual attendance is an essential function of the position</li></ul><h4 class="jobSectionHeader"> 

What will help you propel from the pack (Preferred Qualifications):</h4><ul><li>
Bachelor's degree or related experience</li><li>
Union experience</li></ul></div> 
The base pay range for this role is $80,235.90 to $98,066.10. 
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. 
 
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident &amp; disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. 
 
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com</div>

Supervisor - Ramp Airport Operations

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader">About WFS</h2>
</div><div>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</div></div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
The classification of Supervisor Ramp &amp; Passenger Services includes managing, coordinating and controlling airport activities for both Ramp Services and Passenger Service functions (as described below); monitors the quantity and quality of work performance; directing personnel within assigned functional area; overseeing and advising on staffing requirements; participating in the discipline, coaching, counseling, hiring and termination of subordinates; training subordinates, ensures compliance with Company rules and regulations, Company standards and contractual agreements; ensures budgetary controls and manning requirements. This position may include responsibility for communication between Airport Board officials and individual customers with the Company. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation. Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times. Read, understand and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect. The scope of the job may vary with the size of the operation and its primary line of business.
Ramp Service Functions:
Includes the following: loading and unloading of cargo (mail, express, baggage, freight, and company material) on and off aircraft; the transporting of cargo between terminals and aircraft; the ramp transfers of cargo where required; the receiving, delivering, and physical handling of freight and company material, export at the designated express docks, mail and baggage in the outbound baggage room; the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described. The cleaning and servicing of cabin interiors, including cockpit and lavatories; draining lavatories; checking, handling, assembling, removing and installing passenger service cabin furnishings and supplies. Transporting such furnishings and supplies to and from aircraft. Assisting in loading, unloading and racking both filled and empty drums. In addition, de-ice aircraft clean aircraft windshields, pushout/tow aircraft and related guide man functions; connect/remove ground power and ground start units. May be required to clean the exterior of aircraft with specialized cleaning fluids. May be assigned to perform routine cleaning of work areas, ramps, and facilities with or without powered equipment. May be assigned to assist in monitoring security of facility. May be assigned to do routine automotive repair; servicing and cleaning of powered and unpowered equipment. 
$19.00/hr</div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2>
</div><div><ul><li>Perform all aspects of airport operations, including ticketing transactions, baggage check-in, issuing boarding passes, and dispatching flights in a safe and timely manner.</li><li>
May also be responsible for baggage service functions of filing loss, damage, and pilferage claims.</li><li>
Offers efficient and professional customer service and resolves passenger problems as required.</li><li>
Coordinates with all departments to ensure operational needs are met, including catering, fueling, and maintenance companies.</li><li>
Acts as company representative when assigned.</li><li>
Reports to work on a regular and timely basis.</li><li>
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li><li>
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li><li>
Ability to compute rate, percent and interpret bar graphs.</li><li>
Ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>
Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Minimum Requirements</h2>
</div><div><ul><li>Associate's degree (A. A.) or equivalent from two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to read, write, speak, and understand the English language.</li><li>
Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Preferred Skills</h2>
</div><div><ul><li>Ability to read, write, fluently speak and understand the English language.</li><li>
Cognitive skills to set priorities and use independent judgment.</li><li>
Ability to handle stress. Work with minimal supervision.</li><li>
Ability to write routine reports and correspondence.</li><li>
Ability to speak effectively before groups of customers or employees of organization.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Physical Requirements/Working Conditions</h2>
</div><div><ul><li>Ability to lift up to 70 lbs.</li><li>
Work in a high noise level environment.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Perks &amp; Benefits</h2>
</div><div><ul><li>Want your pay in advance? Access your pay when you need it through DailyPay app!</li><li>
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!</li><li>
Need quality medical care? Multiple options for both full and part-time employees!</li><li>
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li>
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!</li><li>
Want to invest in your future? 401k program offered!</li><li>
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!</li></ul> 
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</div></div></div>

Supv Ramp Services

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