airport passenger assistant

Worldwide Flight Services (WFS)

<div>
 Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.
 <br/>
 <br/>
 <strong>
  About WFS
  <br/>
  <br/>
 </strong>
 Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Passenger Service Assist Agent provides dedicated mobility assistance to passengers who require wheelchairs, ensuring safe and comfortable movement throughout the airport. This includes escorting passengers to and from check-in, security, gates, baggage claim, and other airport facilities, as well as assisting with boarding and deplaning the aircraft. Agents offer support with baggage handling, provide clear directions, and answer general inquiries while maintaining a high level of courtesy and care. Responsibilities also include adhering to safety and security protocols, responding promptly to passenger needs, and ensuring every traveler experiences a smooth journey.
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 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Escort passengers in wheelchairs to and from check-in counters, security checkpoints, boarding gates, baggage claim, and airport exits.
  </li>
  <li>
   Assist passengers with boarding and deplaning the aircraft, coordinating with flight crews when necessary.
  </li>
  <li>
   Provide baggage support, including carrying, checking, and retrieving luggage as needed.
  </li>
  <li>
   Offer guidance and directions to airport facilities such as restrooms, dining areas, and ground transportation.
  </li>
  <li>
   Respond to passenger inquiries with professionalism, courtesy, and empathy.
  </li>
  <li>
   Ensure compliance with TSA, airline, and airport safety and security protocols.
  </li>
  <li>
   Remain attentive to passenger needs, prioritizing dignity, comfort, and safety at all times.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent.
  </li>
  <li>
   Must be 18.
  </li>
  <li>
   Ability to push, pull, and maneuver passengers in wheelchairs safely and effectively.
  </li>
  <li>
   Ability to lift and carry baggage or personal items up to 50 pounds.
  </li>
  <li>
   Strong customer service and interpersonal skills with the ability to communicate clearly and respectfully.
  </li>
  <li>
   Ability to stand and walk for extended periods throughout the work shift.
  </li>
  <li>
   Flexibility to work irregular hours, including nights, weekends, and holidays.
  </li>
  <li>
   Must pass required background check(s), security clearance, and drug screening.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in customer service, hospitality, healthcare, or airport operations.
  </li>
  <li>
   Multilingual skills to assist diverse passenger populations.
  </li>
  <li>
   Familiarity with TSA, FAA, or airline regulations.
  </li>
  <li>
   Experience assisting individuals with reduced mobility or special needs.
  </li>
  <li>
   Demonstrated ability to remain calm and professional in fast-paced or stressful environments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements/Working Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to push and maneuver passengers in wheelchairs for extended periods and over various distances.
  </li>
  <li>
   Ability to lift, carry, and move baggage or personal items weighing up to 50 pounds.
  </li>
  <li>
   Frequent standing, walking, bending, and reaching throughout the work shift.
  </li>
  <li>
   Ability to work indoors and outdoors in a variety of weather conditions.
  </li>
  <li>
   Stamina to remain on feet for long durations and handle repetitive physical tasks.
  </li>
  <li>
   Adequate vision, hearing, and communication ability to safely assist passengers and follow security protocols.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks &amp; Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Want your pay in advance? Access your pay when you need it through DailyPay app!
  </li>
  <li>
   Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  </li>
  <li>
   Need quality medical care? Multiple options for both full and part-time employees!
  </li>
  <li>
   Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More!
  </li>
  <li>
   Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  </li>
  <li>
   Want to invest in your future? 401k program offered!
  </li>
  <li>
   Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
   <br/>
   <br/>
  </li>
 </ul>
 WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
</div>


Agent Passenger Service Assistant

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>Airport Integration Lead </b>to join our dynamic team. In this role you will be responsible for managing and coordinating all interfaces between the railway system and airport infrastructure, ensuring seamless integration of rail operations with terminal functions, passenger processing, and baggage systems. The role will oversee airport integration activities from concept through design, procurement support, testing, and commissioning, ensuring alignment with operational requirements, stakeholder expectations, and industry best practices.</p><p></p><p><b>
What You'll Be Doing:
</b></p><ul><li><p>Lead and manage all airport integration activities across the project lifecycle, from feasibility and concept design through detailed design, D&amp;C tender support, and delivery</p></li><li><p>
Define and implement the airport integration strategy, ensuring alignment between rail systems, airport operations, and terminal infrastructure</p></li><li><p>
Coordinate interfaces between rail stations and airport terminals, including passenger access, circulation, and operational connectivity</p></li><li><p>
Ensure seamless integration with airport systems including passenger processing systems, terminal operations, and Baggage Handling Systems (BHS)</p></li><li><p>
Develop and manage interface requirements and Interface Control Documents (ICDs) between rail and airport systems</p></li><li><p>
Coordinate closely with airport authorities, operators, and stakeholders to ensure alignment with operational, regulatory, and security requirements</p></li><li><p>
Support passenger and baggage planning strategies, including segregation of checked and non-checked passengers and efficient transfer processes</p></li><li><p>
Support preparation of Design and Construct tender documentation, including integration requirements, technical specifications, and performance criteria</p></li><li><p>
Identify and manage risks related to airport interfaces, operational constraints, and system integration, and implement mitigation measures</p></li><li><p>
Coordinate integration activities during testing and commissioning phases, ensuring readiness for operations and smooth handover</p></li><li><p>
Ensure compliance with project specifications, aviation standards, safety requirements, and international best practices</p></li><li><p>
Provide technical leadership and support to the Project Manager and multidisciplinary teams, ensuring coordinated delivery of airport-integrated systems</p></li></ul><p></p><p><b>
What Required Skills You'll Bring:
</b></p><ul><li><p>Engineering Degree (Civil, Systems, Transportation, or equivalent) from a recognized University. Certification or membership of a recognized and relevant professional institute or association is an advantage</p></li><li><p>
Minimum 10 years of experience in rail, airport, or integrated transport projects in Dubai, the GCC, and/or internationally</p></li><li><p>
Extensive experience in airport integration and coordination of complex interfaces between rail systems and airport infrastructure</p></li><li><p>
Proven experience in managing both technical and management scope of large-scale, multi-disciplinary infrastructure or airport projects</p></li><li><p>
Familiarity with international standards and best practices in airport systems, rail integration coupled with a strong understanding of passenger flow, terminal operations, and multimodal connectivity in high-capacity environments</p></li><li><p>
Experience working with airport authorities, operators, and stakeholders, ensuring alignment with operational and regulatory requirements</p></li></ul><p></p><p><b>
What Desired Skills You'll Bring:
</b></p><ul><li><p>Relevant expertise in rail systems, airport integration, passenger and baggage planning, and coordination with Baggage Handling Systems (BHS)</p></li><li><p>
Demonstrable communication and leadership skills, with the ability to coordinate multidisciplinary teams and manage complex stakeholder environments</p></li><li><p>
Strong analytical and problem-solving capabilities with the ability to identify risks and develop practical solutions</p></li><li><p>
Ability to operate effectively in complex, fast-paced, multi-stakeholder environments and support delivery across all project stages</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Airport Integration Lead

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>Senior Baggage Handling System Engineer</b> to join our team! In this role you will be responsible for the planning, design, and integration of baggage handling systems within an express railway environment, ensuring seamless coordination between passenger movement and baggage processing. The role will cover BHS from concept through design, procurement support, testing, and commissioning, ensuring alignment with operational requirements, rail systems, and airport interfaces where applicable.</p><p></p><p><b>
What You'll Be Doing:
</b></p><ul><li><p>Lead the planning, design, and integration of Baggage Handling Systems (BHS) across all project stages, from feasibility and concept design through detailed design, D&amp;C tender support, and delivery</p></li></ul><ul><li><p>
Define technical requirements and system specifications for BHS, including capacity, throughput, reliability, security, and operational performance</p></li></ul><ul><li><p>
Ensure seamless integration of BHS with rail systems, station layouts, passenger flows, and relevant airport systems and processes</p></li></ul><ul><li><p>
Develop solutions for passenger and baggage planning, including segregation of checked and non-checked passengers and efficient baggage transfer processes</p></li></ul><ul><li><p>
Support preparation of Design and Construct tender documentation, including BHS technical specifications, performance requirements, and interface definitions</p></li></ul><ul><li><p>
Coordinate interface management between BHS and other systems including stations, rail operations, passenger information systems, and airport-related systems</p></li></ul><ul><li><p>
Support Systems Engineering activities including requirements definition, verification, validation, and traceability for BHS</p></li></ul><ul><li><p>
Develop and support testing and commissioning strategies for BHS, including system testing, integration testing, and operational readiness</p></li></ul><ul><li><p>
Identify and manage technical risks related to BHS performance, integration, and operational constraints, and implement mitigation measures</p></li></ul><ul><li><p>
Coordinate with multidisciplinary teams, stakeholders, airport authorities, operators, and contractors to ensure alignment with operational and regulatory requirements</p></li></ul><ul><li><p>
Ensure compliance with project specifications, safety requirements, and international standards related to baggage handling and airport systems</p></li></ul><ul><li><p>
 Provide technical leadership and support to the Project Manager and multidisciplinary teams, contributing to the delivery of complex rail and airport-integrated systems</p></li></ul><p></p><p><b><br>
What Required Skills You'll Bring:</b></p><ul><li><p>
Relevant Engineering Degree (Mechanical, Electrical, Industrial, or equivalent) from a recognized University</p></li><li><p>
Minimum 10 years of experience in BHS, airport systems, and/or rail projects in Dubai, the GCC, and/or internationally</p></li><li><p>
Extensive knowledge and demonstrable experience in Baggage Handling Systems design, planning, and integration for large-scale infrastructure or airport-related projects</p></li><li><p>
Certification or membership of a recognized and relevant professional institute or association is an advantage</p></li></ul><p></p><p><b>
What Desired Skills You'll Bring:</b></p><ul><li><p>
Relevant expertise in airport integration, passenger and baggage planning, and coordination with rail or transportation systems</p></li><li><p>
Strong understanding of integration between BHS and other systems including station layouts, passenger flow systems, and operational processes</p></li><li><p>
Experience in high-capacity passenger environments and complex logistics systems, including coordination with airport terminal operations, is highly desirable</p></li><li><p>
Familiarity with international standards and best practices for BHS design, safety, and operations</p></li><li><p>
Demonstrable communication and leadership skills, with the ability to coordinate multidisciplinary teams and engage effectively with stakeholders</p></li><li><p>
Strong analytical and problem-solving capabilities with the ability to identify risks and develop practical solutions</p></li><li><p>
Ability to operate effectively in complex, fast-paced, multi-stakeholder environments and support delivery across all project stages</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Senior Baggage Handling System Engineer

Milwaukee County

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.
<br><br>
Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.
<br><br>
Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please email fmla@milwaukeecountywi.gov. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.
<br><br>
We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
<br><br>
<b>Closing Date:</b> June 24, 2026, or upon the receipt of the first 50 application submissions.
<br><br>
Accounting Supervisor – Capital
<br>Milwaukee County Mitchell International Airport
<br><b>Annual Salary:</b> $66,580.80 – $99,860.80
<br><br>
<b>Job Summary:</b> Supervises one Airport Senior Accountant, and one PFC Program Coordinator. Oversees the FAA Airport Improvement Program (AIP) grant applications; coordinates with FAA and State Bureau of Aeronautics in use of grant funds in constructing an efficient and safe airport. Works with the Airport Engineer and Airport senior management in the determination and entry of the Annual Capital Budget, coordinates bi-annual changes in the Capital Improvement Plan (CIP), and Cash Flow updates. Takes the lead on all Passenger Facility Charge (PFC) amendments and new applications based on planned PFC project usage within the CIP. Airport procurement card administration, capital project grant invoices for reimbursement requests, keeper of capital financial records, and Federal and state grant receivables recording, tracking and follow-up. Responsible for the complex reconciliation of Capital project revenues and expenses. Annual Audit Lead for PFC and Capital audit requests.
<br><br>
<b>Essential Duties and Responsibilities:</b><br>
<ul>
<li>Supervise two Accountants - Direct and manage two (2) full-time employee (FTE) positions. Complete and conduct HR, benefits, professional development planning, annual reviews, and administrative duties for the two (2) FTEs assigned to capital. Ownership to teach all tasks for the two (2) FTEs assigned to capital; perform all functions for the two (2) FTEs assigned to capital as needed during vacancy/turnover, leaves of absence, or vacations.</li>
<li>Grants Manager and Federal Funding Subject Matter Expert - Administer, monitor, request reimbursements, and manage Airport Improvement Program (AIP) grants ($2-20 million annually). Reconcile and maintain grant payables and grant receivables accounts.</li>
<li>Capital Improvement Plan (CIP) Budget - Research, compile and prepare annual Airport Capital Budget ($20-50 million annually). Research, compile, and complete capital carryovers ($2-5 million annually). Prepare capital program exhibits for airport stakeholder meetings. Monitor balances, review activity, reconcile budget versus actual, update expenditures, revenues, and assumptions for the Airport Cashflow. Track projected funding, manage funding sources, work with Project Management Office on project changes, and programming projects in the 1–5-year, 6-10 year, and 11+ year horizon. Point of contact for audit questions related to the capital program.</li>
<li>Airport Passenger Facility Charges (PFC) and FAA reporting - Administer, apply for new agreements, amend current agreements, and manage Passenger Facility Charge (PFC) Collection and Use agreements ($10-50 million per application).</li>
<li>Monitors funding for capital projects and monitors reserves - Accounts for and tracks capital project funding within the CIP. Funding sources for capital projects can include bonds, PFCs, state and FAA grants, TSA contributions, or contributions from Airport reserves. Invoices the funding source or transfers funds as needed. Monitors reserve funds for usage and balance and prepare year end reserve balance reconciliation.</li>
<li>Year End Duties, Audits (PFC, Operating, and Single Audits) - Point of contact for audit questions related to the capital program. Point of Contact on audit for Passenger Facility Charge (PFC) Program (Annual). Complete grant single audit annually. Respond to and comply with internal audit request. Research, recommend and enter complex year end entries for accounting manager to review and approve. Research and complete yearend reconciliations as assigned</li>
<li>Fixed Assets and Deprecation - Review, manage, and approve operating and capital fixed asset entries. Oversee and conduct bi-annual physical fixed asset inventory. Calculate annual deprecation for operations and capital; review actual versus budget figures every month</li>
<li>Reporting - Generate ad hoc reports for airport leadership and stakeholders and execute data analysis and special projects as assigned by airport leadership.</li>
<li>Other Duties - Perform other duties as assigned by airport leadership. Accounting resource for business units and stakeholders. Support county architecture and engineering with capital projects. Serve and support duties of the accounting manager and director of finance and administration.</li>
</ul>
<b>Minimum Requirements:</b><br>
<ul>
<li>Current resident of Wisconsin</li>
<li>Bachelor’s Degree in Accounting, Finance or closely related field</li>
<li>Three (3) or more years of practical work experience in accounting and finance or related field.</li>
<li>At least One (1) year or more supervisory/management experience</li>
</ul>
<b>Additional Comments:</b><br>
<ul>
<li>Desired knowledge of INFOR general ledger system and GCR Airport Financial Management System, or expected to acquire.</li>
<li>Desired knowledge of FAA reporting systems for PFCs and SOAR, or expected to acquire.</li>
<li>Creates and maintains strong relationships with Federal and State aviation administrators, Airport employees, and other departments.</li>
<li>Requires knowledge of government accounting standards, Certified Public Accountant (CPA) or CPA candidate preferred.</li>
<li>Reviews and approves journal entries made by the Accountants.</li>
</ul>
<b>NOTE:</b> This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.
<br><br>
APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION
<br><br>
Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Accounting Supervisor – Capital (Airport)

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.</p><p>
17.50/hr</p><p></p><p><br>
Check out what a day in the life as an Passenger Service Agent looks like by clicking the link below:</p><p>
https://youtu.be/8Jx5K9ombx8</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Make reservations, issue tickets and itineraries, and compute fares for passengers.</li><li>
Handle baggage check-in, collect excess baggage charges, and provide general travel information.</li><li>
Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.</li><li>
Manage arrangements for passengers holding reservations, standby travelers, and their luggage.</li><li>
Determine flight close-out times and complete necessary flight documentation for accuracy.</li><li>
Handle post-departure procedures, including invalidating tickets and finalizing reports.</li><li>
Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.</li><li>
Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.</li><li>
Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.</li><li>
Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.</li><li>
Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High school diploma or GED equivalent</li><li>
At least 1 year of experience in customer service or related field</li><li>
Ability to work varied shifts, including weekends, holidays, and nights</li><li>
Strong verbal and written communication skills</li><li>
Ability to lift and handle baggage weighing up to 50 lbs</li><li>
Basic computer proficiency, including the ability to input data and use relevant software</li><li>
Stay up to date on recurrent training as assigned</li><li>
Ability to obtain and maintain airport security badge</li><li>
Ability to read, write, and speak the English language</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Previous experience in an airport, airline, or logistics environment</li><li>
Knowledge of ticketing, reservations, and fare calculation systems</li><li>
Experience handling lost and found procedures or baggage claims</li><li>
Strong organizational skills and attention to detail</li><li>
Familiarity with airport regulations and procedures</li><li>
Knowledge of international shipping and airfreight documentation</li><li>
Proficiency in a second language for assisting international travelers</li><li>
Strong conflict resolution and problem-solving abilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs</li><li>
Frequent standing, walking, and moving throughout the airport terminal or warehouse</li><li>
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage</li><li>
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow</li><li>
Manual dexterity required for handling documents, operating computers, and using two-way radios</li><li>
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)</li><li>
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance</li><li>
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins</li><li>
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Passenger Service Agent

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
As a part-time Passenger Service Agent, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.</p><p></p><p><br>
Compensation: $17.50 Per Hour</p><p>
Employment Status: Part-Time</p><p>
Want to learn more clink the link</p><p>
Day in the life of a Passenger Service Agent</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Make reservations, issue tickets and itineraries, and compute fares for passengers.</li><li>
Handle baggage check-in, collect excess baggage charges, and provide general travel information.</li><li>
Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.</li><li>
Manage arrangements for passengers holding reservations, standby travelers, and their luggage.</li><li>
Determine flight close-out times and complete necessary flight documentation for accuracy.</li><li>
Handle post-departure procedures, including invalidating tickets and finalizing reports.</li><li>
Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.</li><li>
Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.</li><li>
Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.</li><li>
Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.</li><li>
Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>High school diploma or GED equivalent</li><li>
At least 1 year of experience in customer service or related field</li><li>
Ability to work varied shifts, including weekends, holidays, and nights</li><li>
Strong verbal and written communication skills</li><li>
Ability to lift and handle baggage weighing up to 50 lbs</li><li>
Basic computer proficiency, including the ability to input data and use relevant software</li><li>
Stay up to date on recurrent training as assigned</li><li>
Ability to obtain and maintain airport security badge</li><li>
Ability to read, write, and speak the English language</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Previous experience in an airport, airline, or logistics environment</li><li>
Knowledge of ticketing, reservations, and fare calculation systems</li><li>
Experience handling lost and found procedures or baggage claims</li><li>
Strong organizational skills and attention to detail</li><li>
Familiarity with airport regulations and procedures</li><li>
Knowledge of international shipping and airfreight documentation</li><li>
Proficiency in a second language for assisting international travelers</li><li>
Strong conflict resolution and problem-solving abilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs</li><li>
Frequent standing, walking, and moving throughout the airport terminal or warehouse</li><li>
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage</li><li>
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow</li><li>
Manual dexterity required for handling documents, operating computers, and using two-way radios</li><li>
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)</li><li>
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance</li><li>
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins</li><li>
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Flight benefits!!</i></b><i> Paid training.</i></li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>Design Manager &ndash; Architecture </b>to join our dynamic team. In this role you will lead and oversee the architectural design development for a major railway project, ensuring all station architecture, public realm, and associated facilities are fully integrated and aligned with project objectives. The role is responsible for managing architectural design teams, coordinating multidisciplinary interfaces, and ensuring all design outputs meet technical standards, regulatory requirements, operational needs, and programme targets. The position requires close coordination across disciplines to deliver efficient, passenger-focused, and buildable architectural solutions that support overall system performance and passenger experience.</p><p></p><p><b>
What You'll Be Doing:</b></p><ul><li><p>
Lead and manage the architectural design process for stations, ancillary buildings, and associated transportation facilities</p></li><li><p>
Oversee preparation and review of architectural deliverables across concept, preliminary, and tender stages</p></li><li><p>
Coordinate with multidisciplinary teams, including infrastructure, rail systems, urban planning, MEP, structural, and environmental disciplines</p></li><li><p>
Ensure all architectural outputs meet project requirements, design standards, authority regulations, and client expectations</p></li><li><p>
Coordinate with airport stakeholders to ensure seamless integration with terminals, landside interfaces, passenger movement, and operational requirements</p></li><li><p>
Ensure station architecture supports passenger flow, accessibility, wayfinding, safety, maintainability, and operational efficiency</p></li><li><p>
Monitor design progress and ensure alignment with programme, budget, and project milestones</p></li><li><p>
Lead design reviews, coordination workshops, risk assessments, and value engineering exercises to optimize project outcomes</p></li><li><p>
Ensure architectural design supports overall system integration, including stations, public interfaces, and operational environments</p></li><li><p>
Coordinate with stakeholders, authorities, and relevant entities to support approvals and design alignment</p></li><li><p>
Identify and manage design risks and develop mitigation strategies</p></li><li><p>
Support preparation of technical reports, presentations, and tender deliverables</p></li><li><p>
Ensure BIM integration and multidisciplinary coordination requirements are implemented across all architectural packages</p></li><li><p>
Provide technical leadership and guidance to the architectural design team deliverables</p></li><li><p>
Provide technical leadership and guidance to the design team</p></li></ul><p></p><p><b>
What Required Skills You'll Bring:
</b></p><ul><li><p>Bachelor&rsquo;s or Master&rsquo;s degree in Architecture from a recognized university</p></li><li><p>
Professional certification or membership of a relevant institute is an advantage</p></li><li><p>
15+ years of experience in architectural design, with proven expertise in rail, metro, airport, or transportation infrastructure projects, including stations and large-scale public buildings</p></li><li><p>
Strong experience managing multidisciplinary design teams and complex design interfaces</p></li><li><p>
Good understanding of station planning, passenger flow, accessibility, and integrated transport environments</p></li><li><p>
Familiarity with international design standards and local regulatory requirements</p></li><li><p>
Experience in design development, coordination, and preparation of tender documentation</p></li><li><p>
Proficiency in BIM platforms and architectural coordination tools is an advantage Familiarity with international design standards and local regulatory requirements</p></li><li><p>
Experience in design development, coordination, and preparation of tender documentation</p></li><li><p>
Strong leadership, communication, and stakeholder management skills</p></li></ul><p></p><p><b>
What Desired Skills You'll Bring:</b></p><ul><li><p>
Experience working in complex multi-stakeholder environments, preferably in the GCC</p></li><li><p>
Experience in projects involving airport integration or intermodal transport hubs is preferred</p></li><li><p>
Understanding of airport operations, passenger movement, and interface with aviation stakeholders is an advantage</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Design Manager – Architecture

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