airport representative - based in kusadasi or izmir Jobs in Kusadasi Or Izmir Jobs In Izmir

airport representative - based in kusadasi or izmir

guest services agent Jobs in Kusadasi Or Izmir Jobs In Izmir

guest services agent

airport representative based

Jet2.com and Jet2holidays

<div></div><div><div><div><div>Agency Employee
</div></div><div><div>45 Hours
</div></div><div>Salary
<div>28,934 TL</div>
</div><div>Country
<div>Turkey</div>
</div><div>What you will be doing...
<div><div>As a valued member of our Jet2holidays Airport team, you&rsquo;ll play a key role in supporting our customers on their transfers to/from their accommodation &amp; create a memorable and welcoming process as our customers arrive and depart the airport. You will work as one team with our internal &amp; external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems.<div> 

What do we offer you? 
 
We&rsquo;re proud to provide our valued colleagues with a comprehensive range of benefits, including:</div><ul><li>
28,934 Turkish Lira Net per calendar month</li><li>
141.00 Turkish Lira Multinet per worked day</li><li>
Fixed Term contract (March - October 2026) via our Local Agent</li><li>
Fully paid training and IT equipment provided</li><li>
Monthly 1-to-1 meetings with your Team Leader</li><li>
Career growth across Jet2.com &amp; Jet2holidays</li></ul><div> 

What will I do? 
 
As an Airport Representative, you&rsquo;ll report directly to the Airport Team Leader and work closely with internal and external partners to deliver VIP industry leading customer service. You&rsquo;ll be at the heart of creating memories for our customers. 
</div><ul><li>
Create Memories</li></ul><div>
Greet every customer with a warm welcome with our famous Jet2holidays smile. You will make our customers journey memorable from the very start.</div><ul><li>
Take Responsibility</li></ul><div>
Be a point of contact during flight disruptions, emergencies and customer escalations ensuring every situation is handled with care and working together as one team to ensure we achieve our on-time performance service and customer satisfaction requirements.</div><ul><li>
Be Present</li></ul><div>
Represent Jet2holidays onboard transfers to/from the airport, in the arrivals hall and departures terminal guiding and assisting customers throughout their airport experience. Provide our customers with essential transfer &amp; holiday information by creating and distributing welcome packs &amp; delivering information onboard the transfer coaches.</div><ul><li>
Work as One Team</li></ul><div>
Work closely with our transfers providers &amp; support the operation outside in the coach park to ensure a VIP customer experience. 
 
What do I need?</div><ul><li>
Right to Work Documents</li></ul><div>
As we employ on local contracts via our local agent, you will already hold full right to work documents for Turkiye.</div><ul><li>
Accommodation</li></ul><div>
You will already be living in Kusadasi or Izmir with your own accommodation.</div><ul><li>
Flexibility</li></ul><div>
Your roster will include early starts, late finishes, split shifts &amp; weekend working. As an Airport Representative, please be aware that the role involves extended periods of standing and working outdoors, particularly during the summer months. Flexibility is essential, as you may also be required to support during flight disruptions, serious emergencies, and customer escalations.</div><ul><li>
Skills &amp; Experience</li></ul><div>
Customer service experience is a plus, but not essential. You must be solution orientated, friendly &amp; positive, confident and comfortable to use digital systems (on a tablet device). Please note that this role is physically demanding, as you will be required to support our fast-paced operation and will always be on the go. 
 
What can I expect after I have applied? 
 
Once your application has been reviewed by our Talent Acquisition Team, you'll be invited to a short telephone interview. If successful, you will progress to the final stage, an in-person interview with our Jet2holidays Destination Management team.</div><div> 
Want to know more about the role? Click the link below! 
 
Jet2holidays Airport Representative (also known as Airport Customer Helper) - Video</div><div> 
</div><div>
To meet some of our amazing team and for a peek into life at Jet2holidays, follow our Facebook Page: Jet2Careers Overseas 
</div><div>
Ready for Take off? Join the UK&rsquo;s Number One Tour Operator!</div></div></div>
</div><div>Careers With Us
<div>Holidays Operations
</div></div><div>Careers Dept
<div>Overseas roles in Destination
</div></div><div>Careers Team
<div>At the Airport &amp; Transfers</div></div></div></div><div></div>

Airport Representative - based in Kusadasi or Izmir

Vitrin Clinic

English-Speaking Sales Representative &ndash; Think Technology (&#304;zmir Bayrakl&#305; FOLKART TOWERS Office)Join one of T&uuml;rkiye&rsquo;s fastest-growing fintech teams &mdash; now expanding in &#304;zmir!Think Technology is a UK-founded fintech company providing next-generation online trading solutions to clients worldwide. We are looking for ambitious, English-speaking professionals eager to grow in an international environment.This role focuses on connecting with international prospects, understanding their needs, and introducing them to our cutting-edge fintech platforms. If you enjoy communication, thrive in a goal-oriented environment, and want to develop a global career from &#304;zmir, this is the opportunity for you.Key Responsibilities<ul><li>Engage with international leads and present Think Technology&rsquo;s trading solutions.</li><li>Build trust-based relationships while identifying client needs.</li><li>Guide prospects through our services, converting interest into long-term clients.</li><li>Track performance and consistently exceed targets.</li><li>Learn about the fintech industry &mdash; no prior experience required (full training provided).</li></ul>Who You Are<ul><li>Fluent in English (speaking and writing &ndash; mandatory).</li><li>Motivated, confident, and comfortable interacting with global clients.</li><li>Target-driven with a positive attitude toward sales and communication.</li><li>Quick learner who adapts easily and thrives in a dynamic environment.</li><li>Currently residing in &#304;zmir (applications from &#304;zmir residents only).</li></ul>What We Offer<ul><li>USD-based salary with uncapped commission, bonuses, and performance incentives.</li><li>Modern office in Bayrakl&#305;, surrounded by caf&eacute;s, transport links, and city life.</li><li>Clear growth path &mdash; your performance drives career progression.</li><li>Supportive international leadership and ongoing professional training.</li><li>Work&ndash;life balance: Monday&ndash;Friday, weekends and public holidays off.</li><li>Full-time, on-site role with no after-hours work expectations.</li></ul>Why Join Think Technology?This is a unique opportunity to join Think Technology during an exciting growth phase and play a key role in launching our &#304;zmir sales operation. You&rsquo;ll work with warm leads, advanced tools, and a team that rewards measurable results. Your success drives your career progression.Apply today and become a founding member of the &#304;zmir Bayrakl&#305; Sales Team!Kick-start your global career from &#304;zmir &mdash; let&rsquo;s talk.Job Type: Full-time

Enlish Speaker Sales Person

Nobel Biocare

<div>
 
 Job Description
 
 
 
 
 Role Overview:
 
 
 
 As a Sales Representative at Nobel Biocare Turkey, you will play a pivotal role in expanding our market presence by developing strong relationships with dental professionals and driving sales growth. You will be responsible for promoting our premium range of dental implant solutions and digital dentistry products, ensuring customer satisfaction and business success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain relationships with dental professionals, clinics, and key decision-makers.
 </li>
 <li>
 Conduct engaging product presentations and hands-on demonstrations to showcase Nobel Biocare solutions.
 </li>
 <li>
 Identify new business opportunities and expand customer base within the assigned territory.
 </li>
 <li>
 Achieve and exceed sales targets by executing strategic sales plans.
 </li>
 <li>
 Provide technical support and training to dental professionals to maximize product utilization.
 </li>
 <li>
 Stay updated on industry trends, competitor activities, and new product developments.
 </li>
 <li>
 Collaborate with marketing and clinical teams to implement sales initiatives.
 </li>
 <li>
 Represent Nobel Biocare at trade shows, workshops, and industry events.
 </li>
 <li>
 Maintain accurate records of sales activities and customer interactions in the CRM system.
 </li>
 <li>
 Address customer inquiries and resolve issues efficiently.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Life Sciences, or a related field.
 </li>
 <li>
 Proven sales experience in the dental, medical devices, or healthcare industry.
 </li>
 <li>
 Strong understanding of dental implantology and digital dentistry is preferred.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to build and sustain long-term professional relationships.
 </li>
 <li>
 Self-motivated with a results-driven mindset.
 </li>
 <li>
 Proficiency in CRM software and sales tracking tools.
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to travel within the assigned territory.
 </li>
 <li>
 This role is based out of Izmir, Turkey.
 
 
 </li>
 </ul>
 
 Operating Company
 
 
 
 Nobel Biocare
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Sales Representative Izmir

Miniclip

<div>
 
 
 Job Description
 
 
 
 Delivering business focused customer service in English and Turkish to improve a game experience to our players is very important for the Miniclip Player Support team.
 
 
 We&rsquo;re looking for a
 
 
 Jr. Player Support Representative
 
 
 to join our team in Izmir, who would help to handle feedback and complaints, find trends, try to identify the root cause behind the contact and take adequate actions in order to keep our players happy and engaged.
 
 
 
 
 
 
 
 This position requires working on-site in Izmir.
 
 
 
 
 
 
 
 Miniclip is looking for a
 
 &ldquo;Jr. Player Support Representative&rdquo;
 
 to hire in our
 
 Masomo (Turkey) Gaming Studio in &Idot;zmir.
 
 
 
 
 
 
 
 Responsibilities;
 
 
 
 You would mostly work with our biggest titles like Head Ball 2, Basketball Arena and upcoming games. As the first point of contact for inquiries from our customers, your primary responsibilities will include;
 
 
 
 
 <ul>
 <li>
 Review and manage incoming questions and feedback regarding accounts,
 </li>
 <li>
 purchases, gameplay, and technical issues by organising, tagging, and responding to
 </li>
 <li>
 tickets in line with protocol within the support tool.
 </li>
 <li>
 Identify trends in incoming enquiries and analyse the root causes of complaints
 </li>
 <li>
 across sources to drive business improvements and enhance the players&rsquo; experience.
 </li>
 <li>
 Ensuring that the information shared with players is up-to date and correct;
 </li>
 <li>
 Reporting technical issues, bugs and feedback to relevant teams (Production,
 </li>
 <li>
 Advertising, Marketing etc.);
 </li>
 <li>
 Suggesting ideas for improving player&rsquo;s experience in the game and our processes
 </li>
 </ul>
 
 
 
 
 
 What are we looking for?
 
 
 
 We&rsquo;re looking for a hard-working, team-oriented candidate who is passionate about providing support to our users. The ideal candidate has;
 
 
 
 
 <ul>
 <li>
 A proven track record of providing value-driven customer service in Technology industry (1+ years of experience)
 </li>
 <li>
 The ability to work under pressure in a fast-paced, agile environment
 </li>
 <li>
 Excellent attention to detail and ability to follow strict procedures even with repetitive tasks
 </li>
 <li>
 Approach tasks and decisions with a business-oriented mindset, considering the impact on company goals, player satisfaction, and overall e&ffilig;ciency
 </li>
 <li>
 Ability to adapt communication to effectively engage with players and stakeholders from diverse cultural backgrounds
 </li>
 <li>
 Knowledge of customer service-related software, ticketing systems
 </li>
 <li>
 Ability to prioritize and manage time effectively
 </li>
 <li>
 Excellent communication skills, including fluent written and spoken English
 </li>
 </ul>
 
 The following skills are desirable but not essential;
 
 <ul>
 <li>
 Experience in the gaming industry
 </li>
 <li>
 Knowledge of mobile gaming trends and of the mobile market in general
 </li>
 <li>
 Knowledge in GDPR and global movements on privacy and security
 </li>
 <li>
 Experience in Statistics, Project Management and/or Marketing
 </li>
 <li>
 Knowledge in Customer Experience concept
 </li>
 </ul>
 
 
 
 
 Please ensure that you upload your CV and a cover letter in English. CV in other languages will be automatically disqualified.
 
 
 
 
 
 
 
 
 What Do We Offer?
 
 
 
 
 
 💰 Get paid in USD($) Currency / Competitive Salary and Bonus Package
 
 
 🏠 Relocation Package
 
 
 💵 Employee Referral Bonuses
 
 
 🍽️ Meal Card
 
 
 📚 Internal/External Training Opportunities
 
 
 &phone;️ Employee Support Program (Call Center Service)
 
 
 🎂 Birthday Leave
 
 
 🍳 Free Daily Breakfast
 
 
 🥂 Free Snacks and Beverages
 
 
 🩺 Private Medical Insurance
 
 
 🎉 Happy Hours &amp; Motivational Events
 
 
 
 
 
 
 About Miniclip
 
 
 
 Miniclip is a global leader in games and one of the world's biggest developers and publishers of mobile games, with a mission of unleashing the gamer in everyone. It distributes highly engaging games to a global audience of over 450 million monthly and 70 million daily active users across mobile, PC, console, social, and online platforms. Operating in 15 countries, Miniclip develops and launches games in multiple categories across its 22 studios.
 
 
 Founded in 2001 with an internationally recognised brand name, Miniclip has successfully grown a global audience across 195 countries and six continents. It has a unique understanding of the games space, developing and distributing a strong portfolio of over 60 high-quality mobile games globally.
 
 
 To date, Miniclip&rsquo;s studios and companies have generated more than 10.5 billion downloads, including the following games 8 Ball Pool, Subway Surfers, Golf Battle, Football Strike, Carrom Pool, OSM - Online Soccer Manager&trade;, Football Rivals , Pure Sniper , Puzzle Page&trade;, Head Ball 2, Motorsport Manager, Darts of Fury, Ultimate Golf, Mini Football, Triple Match 3D&trade;, Agar.io, PowerWash Simulator, Sudoku.com&trade;, and We Are Warriors&trade;.
 
 
 https//miniclip.com/
 
</div>

Junior Player Support Representative

PHINIA

<div>
 
 About Us
 
 
 
 
 PHINIA:
 
 Advancing sustainability today, powering a cleaner tomorrow.
 
 
 PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI&reg;, DELCO REMY&reg; and HARTRIDGE&trade;. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.
 
 
 At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality &mdash; developed and manufactured responsibly &mdash; that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.
 
 
 
 Our Culture
 
 
 
 PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.
 
 
 
 Career Opportunities
 
 
 
 We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.
 
 
 
 Job Purpose
 
 
 
 About us
 
 
 PHINIA: Advancing sustainability today, powering a cleaner tomorrow.
 
 
 PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes
 
 
 DELPHI&reg;, DELCO REMY&reg; and HARTRIDGE&trade;. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.
 
 
 At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality &mdash; developed and manufactured responsibly &mdash; that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.
 
 
 Our Culture
 
 
 PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.
 
 
 Career Opportunities
 
 
 We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.
 
 
 
 Job Purpose
 
 
 
 The Category Manager is responsible for managing the product performance within the region of responsibility in-line with EMEA product strategy. Role will focus on having a clear &amp; detailed understanding of market knowledge to support the product development process with regional needs, leading market launches and phase-outs, owning the regional price management, and delivering appropriate product-focused sales enablement tools and knowledge to the commercial teams.
 
 
 
 Key Responsibilities
 
 
 
 Key responsibilities
 
 
 Product marketing management
 
 
 <ul>
 <li>
 Conduct market, channel, competitive &amp; share of wallet (SoW) analysis to identify &amp; execute growth opportunities in the region
 </li>
 <li>
 Key contributor to definition of segmentation, targeting &amp; positioning plans
 </li>
 <li>
 Manage the introduction, growth and phase-out of products within the region of responsibility
 </li>
 <li>
 Own New-To-Range (NTR) forecasts for the region, and execute plans to achieve NTR forecast accuracy
 </li>
 <li>
 Lead regional market launches of new products, ensuring customer shelf-space wins
 </li>
 <li>
 Identify &amp; manage regional opportunities for excess and obsolete stock reductions
 </li>
 <li>
 Lead cross-reference (x-ref) activities and needs for the region to support customer growth and
 
 
 </li>
 </ul>
 tenders; collaborate with cataloguing to fill identified gaps
 
 
 <ul>
 <li>
 Collaborate with technical teams to address regional technical- and product-related issues
 </li>
 <li>
 Plan and implement appropriate product marketing tactics through the product lifecycle
 
 
 </li>
 </ul>
 Price &amp; profit management
 
 
 <ul>
 <li>
 Be a key contributor to EMEA pricing strategy creation and evolution with intelligence gathering on
 
 
 </li>
 </ul>
 market positioning and competitor benchmarking
 
 
 <ul>
 <li>
 Lead pricing execution in region based on EMEA price strategy &amp; with supportive pricing information
 
 
 </li>
 </ul>
 gathered from local markets / trade marketing
 
 
 <ul>
 <li>
 Analyze product profitability and drive margin improvements with appropriate price adjustments
 </li>
 <li>
 Own loading of pricing into relevant systems
 
 
 </li>
 </ul>
 Sales enablement
 
 
 <ul>
 <li>
 Deliver effective and timely communication of product updates, technical changes, and positioning
 
 
 </li>
 </ul>
 strategies within the region
 
 
 <ul>
 <li>
 Manage regional tools to support trade marketing and commercial teams - stock recommendations, NTR tracking, NTR pricing, etc
 </li>
 <li>
 Lead product training for commercial teams in region
 </li>
 <li>
 Collaborate with Trade Marketing to develop promotional activities aligned with product strategy &amp;
 
 
 </li>
 </ul>
 targets
 
 
 <ul>
 <li>
 Support digital marketing initiatives by providing product-related content for online platforms
 
 
 </li>
 </ul>
 Demand Planning
 
 
 <ul>
 <li>
 Key contributor to the region demand forecasting process through collection &amp; analysis of local market data, and ensure regional needs are communicated, understood and actioned
 
 
 </li>
 </ul>
 Continuous improvement (CI)
 
 
 <ul>
 <li>
 Identify and lead CI opportunities activities within the region
 
 
 </li>
 </ul>
 What we&rsquo;re looking for
 
 
 
 Education/Experience - Required Qualifications And Skills
 
 
 
 <ul>
 <li>
 5+ years in trade marketing, channel marketing or sales support within the automotive
 
 
 </li>
 </ul>
 aftermarket or industrial sectors.
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Business or a related field.
 </li>
 <li>
 Strong project management and analytical skills.
 </li>
 <li>
 Experience in retail, B2B marketing and sales channel support.
 </li>
 <li>
 Ability to manage multiple stakeholders, including sales teams, dealers and marketing agencies.
 </li>
 <li>
 Proficiency in Microsoft Office, CRM tools and data analysis software.
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Proficient in building customer relations and loyalty
 </li>
 <li>
 Strong analytical abilities and will have a data-oriented approach
 </li>
 <li>
 Confident ability to present and communicate effectively with customers
 </li>
 <li>
 Experience of social media marketing and content creation
 </li>
 <li>
 Open minded with high level of enthusiasm and energy
 </li>
 <li>
 Commercial mindset
 </li>
 <li>
 Self-starter and highly motivated
 </li>
 <li>
 Must own a valid driving license
 </li>
 <li>
 Have a flexible approach to travel
 
 
 </li>
 </ul>
 
 Education/Experience &ndash; Preferred Skills
 
 
 
 <ul>
 <li>
 Bi-lingual
 </li>
 <li>
 Technical understand of automotive industry and aftermarket
 </li>
 <li>
 Experience of working in a global and cross matrix organization would be an advantage
 
 
 </li>
 </ul>
 What we believe
 
 
 <ul>
 <li>
 Product Leadership - Innovation that brings value to our customers
 </li>
 <li>
 Humility - Seeking out diverse perspectives and working collaboratively
 </li>
 <li>
 Inclusivity - Recognizing our differences make us stronger; we are bold and intentional
 </li>
 <li>
 Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse
 </li>
 <li>
 Integrity - Taking responsibility for our decisions and doing what is right
 </li>
 <li>
 Accountability - Taking ownership of our actions and for driving results
 
 
 </li>
 </ul>
 Safety You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!
 
 
 We also believe employee health and safety is everyone&rsquo;s responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.
 
 
 Equal Employment Opportunity
 
 
 PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
 
 
 Visa Sponsorship PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the
 
 
 position is currently based.
 
 
 No Unauthorized Referrals from Recruiters &amp; Vendors
 
 
 Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or
 
 
 charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.
 
 
 
 What We Offer
 
 
 
 We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.
 
 
 We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.
 
 
 
 What We Believe
 
 
 
 <ul>
 <li>
 Product Leadership - Innovation that brings value to our customers
 </li>
 <li>
 Humility - Seeking out diverse perspectives and working collaboratively
 </li>
 <li>
 Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional
 </li>
 <li>
 Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse
 </li>
 <li>
 Integrity - Taking responsibility for our decisions and doing what is right
 </li>
 <li>
 Accountability - Taking ownership of our actions and driving results
 
 
 </li>
 </ul>
 
 SAFETY
 
 
 
 You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!
 
 
 We also believe employee health and safety is everyone&rsquo;s responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.
 
 
 
 EQUAL EMPLOYMENT OPPORTUNITY
 
 
 
 PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
 
 
 
 VISA SPONSORSHIP
 
 
 
 PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.
 
 
 
 NO UNAUTHORIZED REFERRALS FROM RECRUITERS &amp; VENDORS
 
 
 
 Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.
 
 
 
 GLOBAL TERMS OF USE AND PRIVACY STATEMENT
 
 
 
 Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.
 
 
 Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review.
 
 
 Before submitting your application you will be asked to confirm your agreement with the terms.
 
 
 
 
 Career Scam Disclaimer:
 
 
 
 
 
 PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA&rsquo;s website to verify the authenticity of any employment opportunities.
 
 
 
 Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com.
</div>

Category Manager

<div>ABOUT US
PHINIA: Advancing sustainability today, powering a cleaner tomorrow. 
PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI&reg;, DELCO REMY&reg; and HARTRIDGE&trade;. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. 
At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality &mdash; developed and manufactured responsibly &mdash; that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. 
Our Culture
PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. 
Career Opportunities
We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.
JOB PURPOSE
About us 
 
 
 
PHINIA: Advancing sustainability today, powering a cleaner tomorrow.
 
 
PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI&reg;, DELCO REMY&reg; and HARTRIDGE&trade;. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.
 
 
At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality &mdash; developed and manufactured responsibly &mdash; that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.
 
 
Our Culture
 
PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.
 
 
Career Opportunities
 
We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.
 
 
Job Purpose
 
The Technical Service Specialist plays a key frontline role in delivering outstanding technical support across Delphi&rsquo;s product portfolio, ensuring customer satisfaction and reinforcing the value of Delphi solutions in the aftermarket.
 
Operating as part of the wider Technical Services team, this role supports workshops, distributors, and internal teams by resolving technical queries, providing practical product insight, and capturing data that feeds into continual product and service improvement.
 
The Specialist will adopt a circular approach&mdash;where technical support not only solves problems but also builds trust, reinforces product value, and drives organic sales growth through consultative support and product application guidance.
KEY RESPONSIBILITIES
Key Responsibilities
Customer-Focused Technical Support
<ul><li>Provide prompt, expert-level technical support by phone, email, or remote sessions for customers using Delphi&rsquo;s diagnostic tools, fuel systems, emissions products, and vehicle components.
</li><li>Translate complex technical issues into clear, solution-driven advice that resolves queries efficiently while building customer trust.
</li><li>Tailor technical support to each customer's capability and context, ensuring professional service regardless of skill level or business size.
</li><li>Maintain high-quality records of all support interactions, ensuring traceability, trend analysis, and knowledge base growth.
</li></ul>Revenue-Enabling Product Support
<ul><li>Deliver technical guidance in a consultative manner that highlights the value and correct use of Delphi products, encouraging future purchases through positive experiences.
</li><li>Identify natural product or service upsell opportunities based on customer need&mdash;not push sales, but support them as a natural outcome of technical excellence.
</li><li>Liaise with sales teams to ensure seamless handover when technical support transitions into commercial opportunity.
</li><li>Support product demonstrations and trials where needed, collaborating with sales to reinforce solution benefits.
</li></ul>Technical Data &amp; Knowledge Contribution
<ul><li>Capture and analyse real-world technical feedback from the field to inform product teams and contribute to service documentation improvements.
</li><li>Create or contribute to technical bulletins, FAQs, training content, and troubleshooting guides.
</li><li>Proactively identify recurring issues or product trends and escalate as appropriate to drive resolution and customer protection.
</li></ul>Collaboration &amp; Continuous Improvement
<ul><li>Work closely with Technical Trainers to share knowledge, support training events, and align customer messaging across touchpoints.
</li><li>Support new product launches with technical readiness, documentation, and customer communication.
</li><li>Maintain a proactive, learning mindset&mdash;keeping up to date with new vehicle technologies, diagnostic techniques, and Delphi innovations.
</li></ul>What we&rsquo;re looking for
<ul><li>Strong technical background in the automotive aftermarket or diagnostics sector
</li><li>Proficient with vehicle systems including diagnostics, engine management, emissions, and electrical systems
</li><li>Excellent verbal and written communication skills, with the ability to simplify complex concepts
</li><li>Customer-focused mindset with the ability to build rapport and trust under pressure
</li><li>Logical problem-solver with a methodical approach to diagnostics and product issues
</li><li>Comfortable using CRM/ticketing tools, diagnostic software, and standard office IT systems
</li><li>Commercial awareness&mdash;understands how technical service underpins business growth and brand loyalty
</li></ul>What we offer
<ul><li>We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.
</li><li>We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.
</li></ul>What we believe
<ul><li>Product Leadership - Innovation that brings value to our customers
</li><li>Humility - Seeking out diverse perspectives and working collaboratively
</li><li>Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional
</li><li>Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse
</li><li>Integrity - Taking responsibility for our decisions and doing what is right
</li><li>Accountability - Taking ownership of our actions and driving results
</li></ul>Safety
You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!
We also believe employee health and safety is everyone&rsquo;s responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.
Equal Employment Opportunity
PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Visa Sponsorship
PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.
No Unauthorized Referrals from Recruiters &amp; Vendors
Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.
Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com .
#LI-Hybrid
WHAT WE OFFER
We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.
We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.
WHAT WE BELIEVE
<ul><li>Product Leadership - Innovation that brings value to our customers
</li></ul><ul><li>Humility - Seeking out diverse perspectives and working collaboratively
</li></ul><ul><li>Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional
</li></ul><ul><li>Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse
</li></ul><ul><li>Integrity - Taking responsibility for our decisions and doing what is right
</li></ul><ul><li>Accountability - Taking ownership of our actions and driving results
</li></ul>SAFETY
You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!
We also believe employee health and safety is everyone&rsquo;s responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.
EQUAL EMPLOYMENT OPPORTUNITY
PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
VISA SPONSORSHIP
PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.
NO UNAUTHORIZED REFERRALS FROM RECRUITERS &amp; VENDORS
Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.
GLOBAL TERMS OF USE AND PRIVACY STATEMENT 
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Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.</h2> 
Before submitting your application you will be asked to confirm your agreement with the terms.
Career Scam Disclaimer:
PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA&rsquo;s website to verify the authenticity of any employment opportunities.
Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com .</div>

Technical Services Specialist

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