airport representative

City of Atlanta

<div><p>Salary range: $47,474-$74,000
</p><p>Posting expires: April 21, 2026<br>
</p><p></p><p><b>*This is a temporary position with employment ending on September 23, 2026*<br>
</b></p><p></p><p><b>General Description and Classification Standards
</b></p><p>The Airport Operations Representative I ensures the safe and efficient operation of the airport by performing duties related to airside, landside, and/or regulatory compliance operations. This role monitors, tracks, and coordinates aircraft and passenger movement, enforces airport security regulations, and ensures compliance with Federal, State, and Local regulations. The position requires working shift work, including weekends and holidays.<br>
</p><p></p><p><b>Supervision Received
</b><br>
Works under general supervision. Receives direction focused on accomplishing objectives outlined in airport policy and regulatory procedures. May work independently or with other professionals to complete assigned tasks.</p></div>
<br><div><p><b>Essential Duties &amp; Responsibilities
</b><br>
<i>These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. Other duties may be assigned.<br>
</i></p><p></p><p><b>Airside Operations:
</b></p><ul><li><div>Monitor, track, and coordinate aircraft utilizing common-use parking areas and cargo bays.
</div></li><li><div>Conduct frequent inspections of airfield areas, including runways, taxiways, ramps, and aircraft operating areas, ensuring compliance with FAA regulations and safety protocols.
</div></li><li><div>Assist in aircraft emergency response, hazmat spills, bomb threats, hijackings, and disabled aircraft removal in accordance with the Airport Emergency Plan and FAR Part 139.
</div></li><li><div>Provide aircraft movement area escorts as needed.
</div></li><li><div>Maintain the HJAIA Safety Management System.
</div></li><li><div>Create and distribute weekly aircraft parking schedules.<br>
</div></li></ul><div></div><p><b>Landside Operations:
</b></p><ul><li><div>Monitor and coordinate passenger flow through Security Screening Checkpoints, collaborating with stakeholders to manage queue lines.
</div></li><li><div>Conduct daily checks of terminals, concourses, parking lots, curbsides, and airport access roadways for compliance and safety.
</div></li><li><div>Initiate work orders for maintenance requests.
</div></li><li><div>Assist in emergency response activities, coordinating with Emergency Management Staff.
</div></li><li><div>Enforce City codes, lease agreements, and federal regulations.<br>
</div></li></ul><div></div><p><b>Regulatory Compliance:
</b></p><ul><li><div>Conduct inspections and audits, reporting safety and security deficiencies.
</div></li><li><div>Ensure compliance with the Airport Security Program and TSR-1542.
</div></li><li><div>Operate and monitor access control and CCTV systems to enforce airport security protocols.
</div></li><li><div>Maintain permanent records of daily events, incidents, and regulatory compliance issues.
</div></li><li><div>Provide guidance on security procedures to tenants, federal agencies, and the public.<br>
</div></li></ul><div></div><p><b>Administrative &amp; Communication Duties:
</b></p><ul><li><div>Prepare and distribute reports, including incident logs, maintenance requests, and compliance documentation.
</div></li><li><div>Plan and facilitate tenant meetings.
</div></li><li><div>Communicate effectively with stakeholders, ensuring operations management is informed of significant events.
</div></li><li><div>Attend airport safety-related meetings and seminars.
</div></li><li><div>Assist in planning training programs and developing business plans, SOPs, and budget reports.<br>
</div></li></ul><div></div><p><b>Decision Making
</b><br>
Follows standardized procedures and written instructions to accomplish assigned tasks. Uses judgment to diagnose technical issues and initiate corrective actions in collaboration with supervisors or managers.<br>
</p><p></p><p><b>Knowledge, Skills &amp; Abilities
</b><br>
<i>This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully.
</i></p><ul><li><div>Knowledge of airport operations, FAA regulations, aviation security protocols, and emergency response procedures.
</div></li><li><div>Familiarity with access control systems, CCTV monitoring, and security enforcement.
</div></li><li><div>Ability to conduct inspections, identify safety hazards, and initiate corrective actions.
</div></li><li><div>Strong communication skills to interact effectively with tenants, federal agencies, and airport employees.
</div></li><li><div>Proficiency in Microsoft Office and database management for reporting and record-keeping.
</div></li><li><div>Ability to assess and resolve operational issues efficiently under high-pressure situations.</div></li></ul></div>

Airport Operations Representative I

City of Sugar Land, TX

<div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$46,259.20 - $53,206.40 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>12888-B Highway 6 South Sugar Land, TX</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full-Time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2400296</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Airport</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>05/05/2026</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>5/19/2026 5:00 PM Central</div></div></div></div></div>
<br><p></p><div><div><div><div><div><p>The City of Sugar Land is seeking a full-time <b>Airport Services Representative I </b><b>at the Sugar Land Regional Airport</b><b>. </b><b>This position is scheduled to work Friday through Tuesday from 2:00 PM to 11:00 PM.</b></p><p><b><i><br>
Why Should You Join Our Team?</i></b><br>
Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. <b>We pay our ASR's </b><b>a starting salary of $22.24 per hour depending on your qualifications and experience.</b><b> </b>We also offer great benefits and perks available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion.</p><p><b>
Benefits At-A-Glance:</b></p><ul><li>
City-subsidized Medical and Dental Insurance with a variety of plan options;</li><li>
City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;</li><li>
Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield;</li><li>
9 paid holidays and up to 3 floating holidays to use at your discretion;</li><li>
A generous vacation package with accruals starting on day 1;</li><li>
Paid sick leave;</li><li>
Paid Parental Leave;</li><li>
A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City;</li><li>
You won&rsquo;t contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan;</li><li>
Longevity pay for each month of service after your first 13 months of employment;</li><li>
On-site Wellness facilities and programming (mind, body spirit &amp; financial preparedness); and</li><li>
Access to multiple mental health benefits and resources, including a robust EAP&hellip;</li></ul><p><br>
 If we have your attention&hellip; Please. Continue. Reading!</p><p><b>
Our City Mission</b><b>: </b><i>WE ARE TRAILBLAZERS! </i>Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.</p><p><b>
Our Employee Values</b><b>: </b>Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!</p><div><b><br>
We follow the BLAZE Values:</b></div><p><b>
Bold</b>: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.</p><p><b>
Loyal</b>: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.</p><p><b>
Adaptable</b>: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.</p><p><b>
Zealous</b>: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.</p><p><b>
Empowered</b>: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences.</p><p><b>
We are TrailBLAZErs!</b></p><p><b><i><br>
About the City of Sugar Land</i></b><br>
The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree&mdash;the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine.</p><p><b><br>
We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.</b></p></div><p></p><div><b><i><br>
Are we the right fit for YOU?</i></b><br>
<br>
Ask yourself: Do you enjoy working with people? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you embrace change? Do you enjoy working in a professional AND casual environment? Do you have a passion for aviation? If so, please consider applying for the<b> Airport Services Representative </b>position today!</div></div></div><p></p>
<div></div><div><div>As an <b>Airport Services Representative </b>you will:<br>
<br>
<ul><li><b>This position is scheduled to work Friday through Tuesday from 2:00 PM to 11:00 PM.</b></li></ul></div><ul><li><p>
Provide the best possible levels of service to our customers in a welcoming, friendly and respectful manner.</p></li><li><p>
Handle an average of 75 incoming calls daily. Effectively respond to calls via phone or email in a timely manner</p></li><li><p>
Manage requests for ancillary services, including but not limited to reservation for hotel, limo, and/or car rentals; setting up services, such as pull out service, aircraft detailing, catering, and shuttles; and other special requests made by customers needing assistance.</p></li><li><p>
Prepare and maintain records of all scheduled incoming aircraft and complete all necessary paperwork, have rental cars and limos staged on the ramp to meet aircrafts.</p></li><li><p>
Distribute crew cars in accordance with Airport policy and process all related paperwork as well as maintain fuel and cleanliness.</p></li><li><p>
Distribute and manage correct paperwork of rental cars for customers when outside of rental car hours.</p></li><li><p>
Process sales from the Gift Shop and the Caf&eacute; when requested by the customer</p></li><li><p>
Process sales, reference prior transactions, quote fuel prices as established through the fuel volume discount program within the TotalFBO software.</p></li><li><p>
Responsible for the cleaning of dishes and dry cleaning to be delivered/ picked up from dry cleaners when coming off an aircraft.</p></li><li><p>
Communicate effectively over the Unicom and two-way radio using aviation terminology.</p></li><li><p>
Complete the daily cash report, settle the previous day&rsquo;s transactions, and perform required data entry.</p></li><li><p>
Prepare and process payments for Airport services by cash, check or credit card.</p></li></ul></div><br>
<p></p>
<p></p><div><p><b>Formal Education:</b></p><ul><li>
High school graduate, GED or equivalent.</li></ul><p><b>
Relatable Work Experience:</b></p><ul><li>
One year of experience in customer service,</li><li>
Fixed Based Operator (FBO) experience is preferred.</li></ul><p><b>
Training (License and/or Certification):</b></p><ul><li>
Valid Class &quot;C&quot; Texas Driver License</li></ul></div><p></p>
<p></p><div><p>The citizens of Sugar Land depend on City employees before, during and after an emergency or disaster to provide or restore essential public services for the health, safety and quality of life for our community. In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.</p><div><b><br>
Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.</b></div><div><b>
The City of Sugar Land is an equal Opportunity employer.</b></div></div></div></div><p></p>
<br><p></p><div><div><div><p><b>CITY OF SUGAR LAND's OVERVIEW OF EMPLOYEE BENEFITS</b><br>
 </p><ul><li><b>Texas Municipal Retirement System</b> <b>(TMRS) </b></li></ul><div>Employee contribution: 7%</div><div> City matches 2:1 with 5-year vesting</div><div>Retirement Eligibility:</div><div>1) Age 60 + vested; or</div><div>2) 20 years of service, any age</div><ul> <li><b>HOLIDAYS</b> </li></ul><div>The City recognizes 10 Holidays per calendar year, which includes one floating Holiday. In lieu of a floating holiday,<br>
firefighters will receive September 11th, Patriot Day, as a fixed holiday.</div><ul> <li><b>VACATION</b> &ndash; <i>Other than Public Safety</i> </li></ul><div>0 &ndash;2nd Year 10 days per year <br>
3 -10 Years 15 days per year</div><div> 11+ Years 20 days per year</div><ul> <li><b>VACATION</b> &ndash; <i>Public Safety</i> </li></ul><div>First Year 10 days per year</div><div> 2-10 Years 15 days per year</div><div> 11+ Years 20 days per year</div><ul> <li><b>SICK LEAVE</b> &ndash; <i>Other than Firefighters </i></li></ul><div>8 hours per month, to a maximum of 1,040 hours</div><ul> <li><b>SICK LEAVE</b> &ndash; <i>Shift Firefighters</i> </li></ul><div>12 hours per month, to a maximum of 1,456 hours</div><ul> <li><b>SICK LEAVE INCENTIVE PROGRAM</b> </li></ul><div>Annual conversion of sick leave to vacation</div><div><b>Sick Days Used from 01/01 to 12/</b><b>31</b><b> </b><b>Eligible</b><b> Sick Days for Conversion</b></div><div>1 day or less taken 3 days</div><div>Up to 2 &frac12; days 2 days</div><div>More than 2 &frac12; days and up to 4 days 1 day</div><div>More than 4 days 0 day</div><ul> <li><b>LONGEVITY PAY</b> </li></ul><div>After one year of employment, employees will receive an annual payment of $4.00 per month of employment with the City for the first 25 years of continuous employment (maximum of $1,200 annually). Qualified employees receive longevity payments each December.</div><ul> <li><b>125 CAFETERIA PLAN</b> </li></ul><div>Premium contributions for the medical and dental plans as well as Flexible Spending Accounts and Dependent Care Flexible Spending Accounts are available to all full-time employees through this arrangement.</div><ul> <li><b>GROUP HEALTH &amp; DENTAL</b> </li></ul><div>The City contributes to employee and dependent coverage in the HMO, HDHP and dental plans offered.<br>
 </div><div><div><div><div><div><b>Medical</b></div> <div>HSA</div> <div>KelseyCare Gold</div> <div>KelseyCare Blue</div></div><br>
<div> <div>Employee Only</div> <div>$101.44</div> <div>$19.56</div> <div>$0.00</div></div><br>
<div><div> EE + Spouse</div> <div>$346.60</div> <div>$144.55</div> <div>$96.48</div></div><br>
<div><div> EE + Child(ren)</div> <div>$257.51</div> <div>$106.09</div> <div>$66.79</div></div><br>
<div><div> EE + Family</div> <div>$454.39</div> <div>$202.24</div> <div>$141.00</div></div><br>
<br>
<div></div><div> <div><b>Dental</b></div> <div>DPPO</div> <div>DHMO</div></div><br>
<div></div><div> <div>Employee Only</div> <div>$7.35</div> <div>$3.14</div></div><br>
<div></div><div><div> EE + Spouse</div> <div>$18.49</div> <div>$5.89</div></div><br>
<div></div><div><div> EE + Child(ren)</div> <div>$17.90</div> <div>$8.45</div></div><br>
<div></div><div><div> EE + Family</div> <div>$31.41</div> <div>$10.33</div></div><br>
<br>
<div></div><div> <div><b>Vision Plan</b></div></div><br>
<div></div><div> <div>Employee Only</div> <div>$7.35</div></div><br>
<div></div><div><div> EE + Spouse</div> <div>$18.49</div></div><br>
<div></div><div><div> EE + Child(ren)</div> <div>$17.90</div></div><br>
<div></div><div><div> EE + Family</div> <div>$31.41</div></div><br>
</div></div></div><div></div><ul> <li><b>VISION CARE PLAN</b> </li></ul><div>Employees can voluntarily elect to purchase vision care insurance for themselves and their eligible dependents.</div><ul> <li><b>AFLAC PLANS</b> </li></ul><div>Employees can voluntarily elect to purchase through payroll deduction: Accident, Cancer, Critical Illness, and Hospital policies for themselves and their eligible dependents. (Rates are age-banded. Employee must contact representative directly for rates and enrollment.)</div><ul> <li><b>BASIC LIFE and AD&amp;D</b> </li></ul><div>The City provides all employees annual salary of life insurance and accidental death &amp; dismemberment (AD&amp;D) coverage of one-time annual salary with a minimum of $50,000.</div><ul> <li><b>LONG TERM DISABILITY</b> </li></ul><div>The City provides employees with Long Term Disability in the amount of 60% of your salary (depending on position category) to a maximum of $7,500 per month. Benefits begin after 90 days of disability and may continue to Social Security Normal Retirement Age (SSNRA) if you qualify. LTD is designed to replace a reasonable portion of your income in case of<br>
serious injury or sickness whether on or off the job. Benefits will be offset by any payments from SS, Workers Comp and other income offsets.</div><ul> <li><b>SUPPLEMENTAL LIFE and AD&amp;D</b> </li></ul><div>Employees can elect supplemental life insurance and AD&amp;D coverage up to $750,000 for themselves and up to $250,000 for their spouse; as well as $15,000 of life insurance for child(ren).</div><ul> <li><b>SHORT TERM DISABILITY</b> </li></ul><div>This optional benefit allows employees to receive 70% of their weekly salary, to a maximum of $1,500 per week (tax free), following either <i>Option A:</i> a 30-calendar day elimination period; or <i>Option B</i>: a 7-calendar (injury) or 14-calendar (illness) elimination period, for a maximum of 90-calendar days from on-set per qualifying incident.</div><ul> <li><b>PRE-PAID LEGAL PLAN</b> </li></ul><div>Employees can voluntarily elect to participate in a legal access/assistance plan at a base cost of $7.87 per pay period. Optional plans are also available. <b>(</b>Employee must contact representative directly for rates and enrollment.)</div><ul> <li><b>DEFERRED COMPENSATION</b> </li></ul><div>Employees are allowed to contribute to this optional program at a minimum set by the plan administrator and a maximum set annually by the IRS. Currently the City contracts with 2 administrators for this program: Dearborn &amp; Creggs ($50 per month minimum contribution); and ICMA-RC ($1.00 per month min. contribution). The maximum contribution for 2023 is $19,500<br>
and $6,500 for age 50 + catch-up.</div><ul> <li><b>CREDIT UNIONS</b> </li></ul><div>Houston Federal Credit Union: (866) OUR-HFCU</div><div> Brazos Valley Schools Credit Union: (855) 391-2149</div><ul> <li><b>EMPLOYEE ASSISTANCE </b></li></ul><div>The EAP is designed to provide employees and their dependents with professional, cost-effective assistance in resolving difficult personal problems. Individual, voluntary involvement in the EAP is confidential. The City's EAP administrator is Alliance Work Partners (AWP) at 1-800-343-3822. Registration code: AWP-COSL-3822</div></div></div></div><p></p>

Airport Services Representative I

EDS Service Solutions

<div><p>EDS Service Solutions partners with car rental companies around the United States. We run the back-end operations to ensure that all customers have an exceptional car rental experience.<br>
<b>Job </b><b>Duties/Responsibilities:</b></p>
<ul>
<li>Provide world-class customer service by managing the rental (and occasionally return) process, in compliance with policies and procedures.</li>
<li>Welcome each customer with a smile.</li>
<li>Professional appearance, language, and behavior.</li>
<li>Focus on providing a clean and safe vehicle, to every customer, every time.</li>
<li>Own each customer&rsquo;s service experience by immediately owning and resolving issues.</li>
<li>Be proud of our brand and the role you play in our success.</li>
<li>Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.</li>
<li>Utilize company-approved sales and service techniques when determining customer wants and needs.</li>
<li>Offer optional products to meet customer wants and needs.</li>
<li>Prepare all rental and return documents accurately and completely.</li>
<li>Qualify each customer using our company rental requirement guidelines.</li>
<li>Provide customers assistance with directions, maps, local area information, appropriate service information, etc.</li>
<li>Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.</li>
<li>Ensure that the return date and time on the rental agreement is accurate.</li>
<li>Review all charges at the time of vehicle return.</li>
<li>Prepare the Rental Agreement Folder with all required information.</li>
<li>Answer the phones to assist customers in a friendly, helpful and prompt manner.</li>
<li>Assist customers by effectively resolving all customer service issues.</li>
<li>Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Must be 21 years of age or older</li>
<li>Excellent Customer Service skills with prior experience</li>
<li>Have a driver's license</li>
<li>Clean Driving Record in the past three years</li>
</ul>
<p><b>Rate: $20/hr - weekly pay</b><br>
<b>Shift: TBD</b></p><br>
<p></p>
<p>
If you meet the requirements, please submit your application for immediate consideration.</p>
<p>
Apply Today to our link below!</p>
<p><b>
https://www.edsservicesolutions.com/apply</b> or contact our recruiting department to schedule an interview at (860) 785-4885 to get more information. Office hours for the recruiting department are Monday through Friday from 9:00 am to 5:30 pm Eastern Time</p>
<p>
EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law</p></div>

BDL Airport- Counter Representative

Prosegur

<div>Airport Ambassador<p><br>
Work for a company where your contributions are recognized and rewarded. Apply for your next position at Prosegur. We are always hiring professionals eager to exceed customer expectations.</p><p>
Prosegur offers a whole suite of benefit options. We believe in career advancement and encourage current employees to apply. We offer competitive wages and exciting company resources. This is a full-time position.</p><p></p><p><br>
It is strongly recommended that candidates already have an active SIDA badge to be able to work at the airport. All those who have <b>Responsibilities:</b></p><ul><li>
Ambassador and Terminal Support monitors must assist and answer questions from all customers at the airport.</li><li>
Provide operational assistance to departments in the airport.</li><li>
Detect and report any issues with building conditions, broken equipment, etc.</li><li>
Bilingual candidates are encouraged to apply. <b>Qualifications:</b></li><li>
Extremely outgoing individuals with great customer service and leadership skills.</li><li>
Must be able to read, write and communicate to all customers well</li><li>
Bilingual applicants are highly encouraged to apply.</li><li>
SIDA Badge</li><li>
Must have reliable transportation</li><li>
Ability to stand or walk for long periods</li><li>
Must be reliable, have a positive attitude, and uphold ethical behavior</li><li>
High school diploma or GED equivalent</li></ul><p><b>
Physical Requirements:</b> This position requires significant physical activity throughout the shift. Officers must be able to:</p><ul><li>
Walk and stand for extended periods (including completing multiple rounds and patrols of up to 1&ndash;2 miles per shift)</li><li>
Frequently climb stairs, ramps, or ladders as required by site patrol routes</li><li>
Work indoors and outdoors in varying weather conditions</li><li>
Maintain alertness and situational awareness during all patrols</li><li>
Occasionally lift and/or move up to 25 pounds</li></ul><p><i>
These physical requirements are essential to performing the job successfully. Applicants should ensure they are capable of meeting these requirements prior to applying. Reasonable accommodations may be considered in accordance with applicable law.</i></p><p>
 If you already have an active SIDA badge to be able to work at the airport, you will be strongly considered.</p><p></p><p><br>
MD# 25PLU-SG62916</p><p><br>
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful &lsquo;Hybrid Security' solutions for Prospects.</p></div>

Airport Ambassador

Metropolitan Knoxville Airport Authority

<div><p><b>We're Hiring! Customer Service Representative (Part-Time)</b></p><p></p><p><br>
Metropolitan Knoxville Airport Authority<br>
McGhee Tyson Airport | Alcoa, TN &bull; Fully On‑Site</p><br>
<p><b>
✈️ </b>Looking for a fun, people‑focused job at the airport? Come join our team! We&rsquo;re hiring a <b>Customer Service Rep</b> to help passengers, answer questions, support events, and help keep things running smoothly in the terminal! If you love helping people and enjoy working in a fast‑paced environment, this may be the perfect role for you!</p><p></p><p><b><br>
What You&rsquo;ll Do</b></p>
<p>
Assist passengers with wheelchair and cart transportation<br>
Keep wheelchairs/carts clean &amp; sanitized<br>
Answer passenger questions on airport services, security, baggage &amp; more<br>
Respond to calls on the customer service/LEP line<br>
Support PR with events and logistics<br>
ℹ️ Staff the information booth &amp; maintain tourism materials<br>
️ Perform additional duties as assigned</p><p></p><p><b><br>
Schedule (Hiring for THIS Shift):</b></p>
<p>
<b>Weekend Schedule:</b></p>
<ul>
<li><b>Fri:</b> 1pm&ndash;8pm</li>
<li><b>Sat:</b> 1pm&ndash;8pm</li>
<li><b>Sun:</b> 1pm&ndash;8pm</li>
<li><b>Mon:</b> 11am&ndash;6pm</li><br>
</ul>
<p><b>On‑site</b><i> &bull; averages 24&ndash;28 hrs/week</i></p><p></p><p><b><br>
Pay</b></p>
<p><b>
$15/hour</b></p>
<ul><li>️ <i>Part‑time (no benefits)</i></li></ul><p></p><ul><li><br>
<b>Ideal Candidate</b></li></ul>
<p>
We&rsquo;re looking for a friendly, energetic customer service representative to help passengers, support events, and keep our airport welcome to all. You'd be great if you enjoy helping people, can walk/stand frequently, and don't mind some physical activity (pushing up to 100lbs/lifting up to 50lbs). Customer service experience is a plus!</p><p></p><p><br>
<b>Ready to jump‑start your journey with us?</b>
</p><p>To qualify, you&rsquo;ll need a <b>high school diploma or equivalent</b>, be <b>18 or older</b>, and bring along <b>up to one year of customer service experience</b>&mdash;plus a great attitude and eagerness to grow!</p><p></p><p><b><br>
️ How to Apply</b></p><br>
<p>
<b>Best Consideration Deadline:</b> Sunday, March 22, 2026<br>
<i>Position open until filled.</i></p>
<p>
<b>Apply online</b> (preferred)<br>
Or mail your resume to:<br>
P.O. Box 15600<br>
Knoxville, TN 37901<br>
ATTN: HR</p>
<p>
<i>For applicants submitting a resume, a signed MKAA application will be required prior to interviewing.</i><br>
<i>No phone calls or emails, please.</i></p><br>
<p></p><ul>
<li>
Applicants <b>must be currently authorized to work in the United States on a long‑term basis</b>.</li>
<li>MKAA <b>conducts random employee drug screenings</b>.</li>
<li>MKAA is an <b>Equal Employment Opportunity Employer</b>.<b>✈️</b></li></ul></div>

Part-Time Customer Service Representative

SkyWest Airlines

<div>About SkyWest:
<p>
SkyWest Airlines is the career destination for more than 12,000 professionals who are literally &quot;going places&quot; with their careers.</p><p>
SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of &quot;America&rsquo;s Best Employers&quot; by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.</p><p>
While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!</p>
Primary Job Duties:
<div>
Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including but not limited to ticketing and rebooking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.</div><div><br>
</div><div>As a SkyWest employee, you&rsquo;ll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift-trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the potential to advance within the company.</div><div></div><div><b><br>
Responsibilities</b></div><br>
<div></div><ul><li>
Load/unload customer luggage, airfreight, and company mail on/off aircraft</li><li>
Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and rebook passengers all in a prompt and friendly manner</li><li>
Escort passengers and special-needs customers safely and courteously</li><li>
Marshal aircraft in and out of the ramp area</li><li>
This position requires you to work outside in all weather conditions</li><li>
Service aircraft as needed</li><li>
Other duties as assigned</li></ul>
Minimum Requirements:
<ul><li>18 years of age or older</li><li>
Possess a valid, unrestricted state-issued driver&rsquo;s license</li><li>
Have a high school diploma or GED</li><li>
Pass a background check and drug screening</li><li>
Legally authorized to work in the United States without sponsorship</li><li>
Basic knowledge of fundamental computer programs for record-keeping and baggage routing</li><li>
Lift 50 lbs. with or without reasonable accommodation
</li><li>Adaptability to changing priorities and time management skills
</li><li>Strong teamwork and collaboration skills</li><li>
This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays</li><li>
This is a part-time position, starting at $14.50 per hour</li></ul>
Physical and Other Requirements:
<ul><li>This is not a Department of Transportation safety-sensitive position</li></ul><div>
Please complete the online application. Qualified applicants will be contacted.</div></div>

Airport Agent - MCW

<div>
 <strong>
  About SkyWest
  <br/>
  <br/>
 </strong>
 SkyWest Airlines is the career destination for more than 12,000 professionals who are literally "going places" with their careers.
 <br/>
 <br/>
 SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America&rsquo;s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.
 <br/>
 <br/>
 While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!
 <br/>
 <br/>
 <strong>
  Primary Job Duties
  <br/>
  <br/>
 </strong>
 Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including but not limited to ticketing and rebooking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.
 <br/>
 <br/>
 As a SkyWest employee, you&rsquo;ll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift-trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the potential to advance within the company.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Load/unload customer luggage, airfreight, and company mail on/off aircraft
  </li>
  <li>
   Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and rebook passengers all in a prompt and friendly manner
  </li>
  <li>
   Escort passengers and special-needs customers safely and courteously
  </li>
  <li>
   Marshal aircraft in and out of the ramp area
  </li>
  <li>
   This position requires you to work outside in all weather conditions
  </li>
  <li>
   Service aircraft as needed
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   18 years of age or older
  </li>
  <li>
   Possess a valid, unrestricted state-issued driver&rsquo;s license
  </li>
  <li>
   Have a high school diploma or GED
  </li>
  <li>
   Pass a background check and drug screening
  </li>
  <li>
   Legally authorized to work in the United States without sponsorship
  </li>
  <li>
   Basic knowledge of fundamental computer programs for record-keeping and baggage routing
  </li>
  <li>
   Lift 50 lbs. with or without reasonable accommodation
  </li>
  <li>
   Adaptability to changing priorities and time management skills
  </li>
  <li>
   Strong teamwork and collaboration skills
  </li>
  <li>
   This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays
  </li>
  <li>
   This is a part-time position, starting at $16 per hour
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical And Other Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This is not a Department of Transportation safety-sensitive position
  </li>
  <li>
   #zr
  </li>
  <li>
   #SWA123
   <br/>
   <br/>
  </li>
 </ul>
 Please complete the online application. Qualified applicants will be contacted.
</div>


Airport Agent - EAR

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