airport sales agent

PrimeFlight Aviation

<div><p><b>WHERE FRIENDLY TAKES FLIGHT &ndash; BECOME A CUSTOMER SERVICE AGENT TODAY!</b></p><br>
<p></p>
<p>
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!</p><br>
<p></p>
<p><b>
WHY WORK FOR PRIMEFLIGHT?</b></p>
<ul>
<li>Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)</li>
<li>We are committed to being a leading provider of commercial services within the aviation industry</li>
<li>Our teams focus on maintaining a positive working environment and treating all team members with respect</li>
<li>With more than 200 locations across the world, we offer opportunities for career progression</li></ul><br>
<p></p>
<p><b>
SUMMARY OVERVIEW</b></p>
<p>
The Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence.</p><br>
<p></p>
<p><b>
RESPONSIBILITIES</b></p>
<ul>
<li>Greet and assist passengers at the airport with check-in, boarding, and general inquiries</li>
<li>Provide accurate information on flight schedules, gate assignments, and airport services</li>
<li>Handle passenger check-in and baggage processing efficiently and courteously</li>
<li>Assist passengers with self-service kiosks and online check-in procedures</li>
<li>Effectively resolve customer issues and complaints in a professional and timely manner</li>
<li>Make announcements and keep passengers informed about flight changes and boarding times</li>
<li>Ensure compliance with all airline and airport regulations and procedures</li>
<li>Handle the boarding process, including verifying travel documents and issuing boarding passes</li>
<li>Coordinate with ground staff and crew to ensure a smooth passenger experience</li>
<li>Process ticket sales, upgrades, and re-bookings as needed</li>
<li>Maintain a thorough knowledge of frequent flyer programs and other customer loyalty services</li>
<li>Collaborate with security personnel to ensure passenger safety and security</li>
<li>Keep the work area clean, organized, and stocked with necessary materials</li>
<li>Participate in ongoing training and development to enhance customer service skills</li>
<li>Exemplify PrimeFlight customer service and safety standards</li>
<li>Perform any additional duties as assigned by management</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS</b></p>
<ul>
<li>18 years of age or older</li>
<li>Eligible to work in the United States</li>
<li>Communicate effectively in English (reading, writing, speaking)</li>
<li>One year of customer service experience</li>
<li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li>
<li>Effectively communicate with colleagues and clients, both in-person and through electronic means</li>
<li>Pass a background check and drug screen</li>
<li>Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)</li>
<li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li></ul><br>
<p></p>
<p>
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.</p><br>
<p></p>
<p><b>
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:</b></p>
<ul>
<li>Ability to lift up to 70 pounds</li>
<li>Prolonged standing and walking in an indoor/outdoor environment as applicable</li>
<li>Must be able to reach with arms and grasp with hands</li>
<li>Must be able to push, pull</li>
<li>Must be able to crawl and crouch, at times, in confined tight spaces</li>
<li>Must be able to bend, stretch, squat, kneel</li>
<li>Exposure to moderate and at times high noise levels</li>
<li>Be able to hear and respond to the spoken voice and to audible alarms</li>
<li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers</li>
<li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li></ul><br>
<p></p>
<p>
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.</p><br>
<p></p>
<p>
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.</p><br>
<p></p>
<p><b>
SMS/Text Communications</b></p>
<p>
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.</p></div>

Customer Service Agent - MSP Airport

Air General

<div><p>Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time <b>Office &quot;Acceptance&quot; Agent</b> at our Orlando International Airport (MCO) location.</p>
<p>
The <b>Office &ldquo;Acceptance&rdquo; Agent</b> will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. Core responsibilities encompass documentation, precise data entry, and fostering effective communication with external customer service, as well as responsible for retrieving import and delivering export documents to and from aircraft, ensuring compliance with DOT, TSA, FAA, government, and air carrier regulations during the acceptance of cargo. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.</p>
<p>
If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!<br>
<br>
<b>Job responsibilities:</b></p>
<ul>
<li>Comply with all FAA, Airport, TSA, CBP, USDA, and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager.</li>
<li>Must handle phone calls professionally and courteously, and accept dangerous goods in accordance with FAA regulations and IATA DGR guidelines. Review and understand all documentation supporting a flight arrival/departure.</li>
<li>Releasing import international freight after reviewing CBP clearances and authorizations, collecting air freight charges, and preparing freight transfer manifests.</li>
<li>Monitor multiple email accounts and respond to customer inquiries.</li>
<li>Provide customers with information concerning the status of their shipments.</li>
<li>Reconcile Master and House air waybills, as applicable against ACE Customs systems.</li>
<li>Handle, prepare, and manifest export flights for multiple carriers/cities.</li>
<li>Data capture Export consignments.</li>
<li>Verify booking details and request corrections where applicable.</li>
<li>Prepare transfer manifests and notify accordingly for multiple carriers/cities.</li>
<li>Transmit Customs for numerous airlines.</li>
<li>Send arrival notices for international inbound shipments to multiple carriers/cities.</li>
<li>Work independently and with a team to solve problems.</li>
<li>Any additional requests by the station and department management teams.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>High school diploma or GED required.</li>
<li>Must be able to obtain a valid airport SIDA badge.</li>
<li>Must be at least 18 years of age.</li>
<li><b>Must have a valid and unexpired US Driver&rsquo;s license</b>.</li>
<li>Must be able to lift up to 70 lbs.</li>
<li>Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions.</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays.</li>
<li>Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines.</li>
<li>Some travel may be required for airline specific training.</li>
</ul>
<p><b>Schedule: </b><b>1130 am - 8:00 pm (Monday-Friday)</b></p><br>
<p><b>
Benefits Offered:</b></p>
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
<p><b>Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!</b></p>
<p>
https://www.airgeneral.com/ourstory</p></div>

Office "Acceptance" Agent - Air Cargo (MCO)

Menzies Aviation LATAM

<div>
 Job Details
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Ready to take off into an exciting career?
 </strong>
 <strong>
  Join Menzies Aviation as Ramp Agent!
 </strong>
 Experience the thrill of working behind the scenes at Denver International Airport, where every day brings new challenges and opportunities. If you&rsquo;re passionate about teamwork, love a fast-paced environment, and are eager to contribute to a smooth travel experience for passengers, this is the perfect launchpad for your career. Buckle up for an adventure&mdash;apply today!"
 <br/>
 <br/>
 <strong>
  We will be holding a Hiring Event for Airport Ramp Agents on Thursday, April 9th. Apply today for more information. Walk-ins welcome!
  <br/>
  <br/>
 </strong>
 <strong>
  Date:
 </strong>
 Thursday, April 9th
 <br/>
 <br/>
 <strong>
  Time:
 </strong>
 9am-2pm
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 7001 Yampa Street, Denver, 80249, CO (Embassy Suites DIA)
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 People. Passion. Pride. This is what has driven our teams since 1833.
 <br/>
 <br/>
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 <br/>
 <br/>
 But at the heart of our business is our people.
 <br/>
 <br/>
 <strong>
  Role Purpose
  <br/>
  <br/>
 </strong>
 As a Menzies Aviation Ramp Agent, you will be responsible for unloading and loading of luggage, freight and cargo on and off commercial aircraft, in the outbound bag room and the baggage claim area. Driving and operating small specialized commercial vehicles. Position requires: heavy lifting, pushing, pulling, bending, stretching, and frequent kneeling.
 <br/>
 <br/>
 <ul>
  <li>
   $21.00/hr.
  </li>
  <li>
   Full-Time
  </li>
  <li>
   $40.00 Monthly Bus/Train Voucher or Free Airport Parking
  </li>
  <li>
   Frontier Airlines Flight benefits for you and a companion
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Comfortably and continuously lift/move 70lbs of cargo and baggage on and off aircraft
  </li>
  <li>
   Transport (Drive) cargo and baggage between aircraft, airport terminals, and air cargo facilities
  </li>
  <li>
   Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
  </li>
  <li>
   Ensure safe and secure operations, in accordance with the highest possible standards of health, safety, security, and all government statutory requirements
  </li>
  <li>
   Perform other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be 18 years of age or older
  </li>
  <li>
   Possess and maintain valid US driver's license
  </li>
  <li>
   Pass all pre-employment testing including a drug screen, FBI background, and employment history.
  </li>
  <li>
   Ability to proficiently read, write and speak English
  </li>
  <li>
   Must be available and flexible to work variable shifts including weekends and holidays
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advancement Opportunities
  </li>
  <li>
   Frontier Airlines Flight Benefits
  </li>
  <li>
   Medical, Dental, and Vision insurance
  </li>
  <li>
   Paid Vacation
  </li>
  <li>
   401K Savings Plan
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Pet Discount Coverage and Pet Insurance Plan
  </li>
  <li>
   Uniform Provided
  </li>
  <li>
   $40.00 Monthly Bus/Train Voucher or Free Airport Parking
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety, Security, Wellbeing and Compliance
  <br/>
  <br/>
 </strong>
 You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 <br/>
 <br/>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste. The employee occasionally works in high, precarious places.
 <br/>
 <br/>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.
 <br/>
 <br/>
 Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.
</div>


Airport Ramp Agent - HIRING EVENT

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.</div><div></div><div><br>
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.</div><div></div><div><br>
This pay for this position starts at $14.00 / hour</div><div></div><div><br>
This position is located at The Jackson Airport - 100 International Drive Jackson, MS 93208.</div><div></div><div><b><br>
The seasonal window starts May 1, 2026 and ends October 1, 2026 and cannot exceed 180 days.</b></div><div></div><div><br>
Schedules:</div><ul><li>
 Sunday- Thursday 6am-4pm
</li><li>Monday-Friday 6am-4pm</li></ul><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><div>
We are hiring now for immediate openings. Responsibilities include:</div><ul><li>
Greet all customers using prescribed, appropriate dialogue as they arrive on the lot</li><li>
Remind customer to check for personal belongings</li><li>
Identify any items found in the vehicle with a unit number, date, time and turn into lost and found</li><li>
Advise and review rental charges; and provide an accurate receipt to the customer</li><li>
Provide information in a professional and courteous manner regarding transportation to the airport terminal</li><li>
Thank customers using the prescribed dialogue</li><li>
Inquire about service, satisfaction and document dissatisfaction</li><li>
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report</li><li>
Use of proper statement to determine if vehicle is being returned with full tank of gas</li><li>
Complete a service alert for any mechanical and or body damage communicated by the customers.</li><li>
Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location</li><li>
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location</li><li>
Keep lot organized for ease of access and traffic flow</li><li>
Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li>
Maintain a regular and reliable level of attendance and punctuality</li><li>
Perform miscellaneous job-related duties as assigned</li></ul><div></div><div><i><br>
Equal Opportunity Employer/Disability/Veterans</i></div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><div>
Must have a minimum of 2 years of continuous customer service or sales experience in retail, guest services, or administrative support</div></li><li>
This a seasonal position and you may work up to a 180 days during the defined season</li><li><div>
Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years<ul><li>
Candidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration.</li></ul></div></li><li><div>
No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)</div></li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>
Must be at least 18 years old</li><li><div>
High School Diploma or G.E.D. required</div></li></ul></div>

Seasonal Return Agent - Jackson Airport

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.</div><div></div><div><br>
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position</div><div></div><div><br>
This full time opportunity is located at <b>7240 NE Airport Way Portland, OR 97218</b> (Portland International Airport-PDX) and starts at $<b>19 / hour plus bonus opportunities.</b></div><div></div><div><br>
We offer:</div><ul><li>
Paid time off</li><li>
Employee rental car discounts</li><li>
Retirement savings plan including 401k with matching profit sharing</li><li>
Health Insurance</li><li>
Life Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Training and development</li></ul><div></div><div><b><br>
Schedule:</b></div><div><b>
7am-3:30pm Thursday - Monday</b></div><div><br>
</div><h3 class="jobSectionHeader"><b>Responsibilities</b></h3><div>
We are hiring now for immediate openings. Responsibilities include:</div><ul><li>
Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.</li><li>
Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.</li><li>
Advise and review rental charges; and provide an accurate receipt to the customer.</li><li>
Provide information in a professional and courteous manner regarding transportation to the airport terminal.</li><li>
Thank customers using the prescribed dialogue.</li><li>
Inquire about service, satisfaction and document dissatisfaction.</li><li>
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.</li><li>
Use of proper statement to determine if vehicle is being returned with full tank of gas.</li><li>
Complete a service alert for any mechanical and or body damage communicated by the customers.</li><li>
Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.</li><li>
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.</li><li>
Keep lot organized for ease of access and traffic flow.</li><li>
Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li>
Maintain a regular and reliable level of attendance and punctuality</li><li>
Perform miscellaneous job-related duties as assigned</li></ul><div><i>
Equal Opportunity Employer/Disability/Veterans</i></div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><div>
High School Diploma or G.E.D. required</div></li><li><div>
Must have a minimum of 6 months of prior customer service retail or administrative support experience</div></li><li><div>
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</div></li><li><div>
No drug or alcohol related event on driving record in the past 3 years (DUI, DWI)</div></li><li><div>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</div></li><li>
Apart from religious observation, must be able to work the following schedule:<b>7am-3:30pm Thursday - Monday
</b></li><li>Must be at least 18 years old</li></ul></div><div></div>

Return Agent-Portland Airport (PDX)

<div><p>Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time <b>Office &quot;Acceptance&quot; Agent</b> at our airport station located at George Bush Intercontinental Airport (IAH) in Houston, TX.</p>
<p>
The <b>Office &ldquo;Acceptance&rdquo; Agent</b> will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. Core responsibilities encompass documentation, precise data entry, and fostering effective communication with external customer service, as well as responsible for retrieving import and delivering export documents to and from aircraft, ensuring compliance with DOT, TSA, FAA, government, and air carrier regulations during the acceptance of cargo. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.</p>
<p>
If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!<br>
<br>
<b>Job responsibilities:</b></p>
<ul>
<li>Comply with all FAA, Airport, TSA, CBP, USDA, and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager.</li>
<li>Must handle phone calls professionally and courteously, and accept dangerous goods in accordance with FAA regulations and IATA DGR guidelines. Review and understand all documentation supporting a flight arrival/departure.</li>
<li>Releasing import international freight after reviewing CBP clearances and authorizations, collecting air freight charges, and preparing freight transfer manifests.</li>
<li>Monitor multiple email accounts and respond to customer inquiries.</li>
<li>Provide customers with information concerning the status of their shipments.</li>
<li>Reconcile Master and House air waybills, as applicable against ACE Customs systems.</li>
<li>Handle, prepare, and manifest export flights for multiple carriers/cities.</li>
<li>Data capture Export consignments.</li>
<li>Verify booking details and request corrections where applicable.</li>
<li>Prepare transfer manifests and notify accordingly for multiple carriers/cities.</li>
<li>Transmit Customs for numerous airlines.</li>
<li>Send arrival notices for international inbound shipments to multiple carriers/cities.</li>
<li>Work independently and with a team to solve problems.</li>
<li>Any additional requests by the station and department management teams.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>High school diploma or GED required.</li>
<li>Must be able to obtain a valid airport SIDA badge.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have a valid and unexpired US Driver&rsquo;s license.</li>
<li>Must be able to lift up to 70 lbs.</li>
<li>Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions.</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays.</li>
<li>Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines.</li>
<li>Some travel may be required for airline specific training.</li>
</ul>
<p><b>Benefits Offered:</b></p>
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
<p><b>Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!</b></p>
<p>
https://www.airgeneral.com/ourstory</p></div>

Office "Acceptance" Agent - Air Cargo (IAH)

<div><p>Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time <b>Office &quot;Acceptance&quot; Agent</b> at our Austin-Bergstrom International Airport (AUB) location in Austin, TX.</p>
<p>
The <b>Office &ldquo;Acceptance&rdquo; Agent</b> will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. Core responsibilities encompass documentation, precise data entry, and fostering effective communication with external customer service, as well as responsible for retrieving import and delivering export documents to and from aircraft, ensuring compliance with DOT, TSA, FAA, government, and air carrier regulations during the acceptance of cargo. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.</p>
<p>
If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!<br>
<br>
<b>Job responsibilities:</b></p>
<ul>
<li>Comply with all FAA, Airport, TSA, CBP, USDA, and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager.</li>
<li>Must handle phone calls professionally and courteously, and accept dangerous goods in accordance with FAA regulations and IATA DGR guidelines. Review and understand all documentation supporting a flight arrival/departure.</li>
<li>Releasing import international freight after reviewing CBP clearances and authorizations, collecting air freight charges, and preparing freight transfer manifests.</li>
<li>Monitor multiple email accounts and respond to customer inquiries.</li>
<li>Provide customers with information concerning the status of their shipments.</li>
<li>Reconcile Master and House air waybills, as applicable against ACE Customs systems.</li>
<li>Handle, prepare, and manifest export flights for multiple carriers/cities.</li>
<li>Data capture Export consignments.</li>
<li>Verify booking details and request corrections where applicable.</li>
<li>Prepare transfer manifests and notify accordingly for multiple carriers/cities.</li>
<li>Transmit Customs for numerous airlines.</li>
<li>Send arrival notices for international inbound shipments to multiple carriers/cities.</li>
<li>Work independently and with a team to solve problems.</li>
<li>Any additional requests by the station and department management teams.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>High school diploma or GED required.</li>
<li>Must be able to obtain a valid airport SIDA badge.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have a valid and unexpired US Driver&rsquo;s license.</li>
<li>Must be able to lift up to 70 lbs.</li>
<li>Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions.</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays.</li>
<li>Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines.</li>
<li>Some travel may be required for airline specific training.</li>
</ul>
<p><b>Benefits Offered:</b></p>
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
<p><b>Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!</b></p>
<p>
https://www.airgeneral.com/ourstory</p></div>

Office "Acceptance" Agent - Air Cargo (AUB)

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