airport sales agent

CHINA AIRLINES

Job SummaryBe the face of our airline at SeaTac International Airport! We're seeking a friendly, professional Customer Service Agent to assist travelers and coordinate with ground handling companies while ensuring a smooth and welcoming airport experience.Key Responsibilities:<ul><li>Supervise and coordinate check-in counter operations</li><li>Oversee boarding gate procedures</li><li>Coordinate baggage handling operations</li><li>Monitor ramp operations to ensure smooth flight operations</li><li>Perform pre- and post-flight preparation and data/record organization</li></ul>Qualifications:<ul><li>College education or above</li><li>Strong communication and coordination skills</li><li>Fluency in English is required; proficiency in Mandarin is preferred.</li><li>Additional language skills are a plus (e.g., Vietnamese, Filipino/Tagalog, Thai, etc.)</li><li>Previous experience with an airline or airport passenger ground handling agency is preferred</li><li>Ability to work in a fast-paced airport environment</li><li>Willing to work shifts; working hours may vary depending on flight schedules and operational needs, including evening shifts, weekends, and holidays</li><li>Must be authorized to work in the United States</li></ul>Work Schedule:Shift work according to flight operation schedulesBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Holiday Paid</li><li>Paid time off</li><li>Paid training</li><li>Monthly transportation allowance</li></ul>** If you are interested in this position, please kindly send your resume to seacirecruiter@china-airlines.com.Job Type: Full-timePay: $21.92 - $23.98 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>MS Office (Word,Exel,PowerPoint): 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>SeaTac, WA 98188 (Required)</li></ul>Work Location: In person

Customer Servie Agent - SeaTac Airport

EDS Service Solutions

<div>EDS Service Solutions is hiring motivated, customer-focused team members at SLC Airport! If you enjoy working around the newest vehicle models, thrive in a fast-paced environment, and want to be part of a professional and energetic team, this is the opportunity for you.
Position Overview
As a Rental Return Agent, you will help create a smooth and welcoming experience for customers returning rental vehicles. You&rsquo;ll work with some of the nation&rsquo;s top-rated rental car companies while building valuable customer service and operational experience.
Key Responsibilities<ul><li>
Deliver exceptional customer service during the vehicle return process</li><li>
Greet every customer with professionalism and a positive attitude</li><li>
Direct and identify returning vehicles to the correct lot locations</li><li>
Verify return times, mileage, and rental agreement details</li><li>
Assist customers with directions, local information, and transportation guidance</li><li>
Direct customers to airport shuttle transportation</li><li>
Accurately complete rental return documentation</li><li>
Review rental charges and answer customer questions</li><li>
Resolve customer service concerns in a timely and professional manner</li><li>
Help maintain efficient customer flow and minimize wait times</li><li>
Support a team-oriented and collaborative work environment</li></ul>
Qualifications<ul><li>
Must be 21 years of age or older</li><li>
Valid driver&rsquo;s license required</li><li>
Clean driving record within the past 3 years</li><li>
Previous customer service experience preferred</li><li>
Strong communication and interpersonal skills</li><li>
Professional appearance and positive attitude</li></ul>
Position Details<ul><li>
Job Type: Full-time</li><li>
Pay: $18.75/hour</li><li>
Work Location: San Diego International Airport</li><li>
Shitf: AM and PM /Weekends included</li></ul>
Apply Today!
If you meet the qualifications, submit your application today for immediate consideration.
Visit https://www.edsservicesolutions.com/apply
Recruiting Department: (801)8212599 
Office Hours: Monday&ndash;Friday, 9:00 AM&ndash;5:30 PM Eastern Time
EDS Service Solutions is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees regardless of race, national origin, religion, gender, age, sexual orientation, veteran status, disability, or any other protected status under applicable law.</div>

Rental Car Return Agents SAN Airport

EAGLE COUNTY GOVERNMENT

<div>JOB

Hiring Range: $32.08-$38.50. The maximum pay for this position is $44.92.
Performs Aircraft Rescue and Firefighting (ARFF), airport operations, and maintenance duties. Responds as part of a team to airport emergencies to provide fire and rescue services. Performs snow removal, inspections, and maintenance, and operates equipment necessary to maintain airport property and facilities. Works rotational shifts that will include some holidays and weekends. Ensures safe airfield conditions and performs a variety of administrative, professional, and technical tasks in support of the airport.
Schedule: Staff will work two consecutive 17-hour shifts (typically 0530-2230) followed by four shifts off duty. This will be explained further during the interview.
Applicants are encouraged to apply by, July 1st, however, the job will be posted until filled.
Qualifications
Education, Experience, Licensure, Certification, or Registration:
Work Experience and Certifications:<ul><li>
IFSAC, ProBoard, or State of Colorado Firefighter I</li><li>
IFSAC, ProBoard, or State of Colorado Hazardous Materials Awareness/Operations</li><li>
40-hour First Responder 1st aid course or the ability to obtain certification within 45 days of employment.</li></ul>
Licensure, Certification, or Registration:<ul><li>
Completion of Basic ASOS Certification within 1 year of employment</li><li>
Completion of Advanced ASOS within 2 years of employment</li><li>
Completion of ACE OPS within 3 years of completion</li><li>
Must successfully pass a 10-year background criminal history records check in accordance with TSR, Part 1542, and maintain eligibility for FAA and TSA-mandated security clearance requirements.</li><li>
Possess a valid State of Colorado Driver&rsquo;s License, or the ability to obtain one within 60 days, with a satisfactory motor vehicle record without restrictions</li><li>
Must complete a 40-hour First Responder 1st aid course within 45 days of employment.</li><li>
Completion of FAA ARFF training within 30 days of employment</li><li>
Completion of FAA, Part 139 Certification Live Fire burn within 45 days of employment</li><li>
Completion of NIMS Training (must be completed within six months of employment): 
<ul><li>
ICS-100</li><li>
ICS-200</li><li>
ICS-700</li><li>
ICS-800</li></ul></li><li>
Completion of Colorado Firefighter II within two years of employment 
Completion of Colorado - IFSAC - Airport Firefighter within three years of employment</li></ul>
Preferred Licensure, Certification, or Registration<ul><li>
Complete NREMT coursework and obtain a State of Colorado EMT license within 1 year of employment.</li><li>
Obtain a Colorado Class B CDL with airbrake and tanker endorsement within twelve months of employment</li><li>
Completion of NIMS ICS-300 within two years of employment</li><li>
Completion of NIMS ICS-400 within four years of employment</li></ul>
View the Full Job Description here</div>

Airport Operations Agent / ARFF

SIXT

<div>Job Description 
Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction while advising on and up-selling our fleet of vehicles to meet the customer's needs and driving the rental experience at the airport branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from flexible working hours and great development opportunities.Earn an hourly rate of $16.50 with the opportunity to earn uncapped bonuses, resulting in an average salary range from $2900 up to $15,000 with unlimited earning potential.
YOUR ROLE AT SIXT<ul><li>
You are the first point of contact for our customers &ndash; friendly, professional and passionate about sales and service</li><li>
You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment</li><li>
You prepare rental agreements and confidently upsell vehicle upgrades, protection packages, fuel options, and additional services to maximize every interaction</li><li>
You meet and exceed sales goals through successful upselling and cross-selling, motivated by performance-based earnings</li><li>
You handle customer inquiries with urgency and professionalism, always organized, service-oriented and with a smile</li></ul>
YOUR SKILLS MATTER<ul><li>
You are a proven sales talent with upselling and closing experience, motivated by targets and direct customer contact</li><li>
You bring valuable experience from sectors such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a track record of building customer relationships</li><li>
You possess excellent verbal communication skills and enjoy direct customer interaction</li><li>
You are comfortable working in a commission-driven environment and thrive under pressure</li><li>
You are willing to work various shifts, including nights, weekends and public holidays, with a flexible approach to working hours</li><li>
You have a valid US driver's license with a clean driving record and are authorized to work in the US without requiring sponsorship</li></ul>
WHAT WE OFFER<ul><li>
Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future</li><li>
Paid Time Off &amp; Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays</li><li>
Bonus Plan Take advantage of an uncapped commission and bonus plan &ndash; top performers are rewarded</li><li>
Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees</li><li>
Uniform &amp; Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance</li><li>
Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed</li></ul> 

Additional Information<div></div> 
About us:
We are a globally leading mobility service provider with a revenue of &euro;4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!</div>

Rental Sales Agent (Dallas/Fort Worth Int Airport)

<div>EDS Service Solutions staffs car rental companies around the United States. You will be working with the newest cars and in top-rated rental car companies! We are now hiring at our location near CHS Airport!
Shift: Open availability (available to work weekends) 
Pay Rate: $17/hour (weekly pay)
Job Duties/Responsibilities:<ul><li>
Provide world-class customer service by managing the rental return process in compliance with policies and procedures.</li><li>
Responsible for directing and identifying vehicles that are being returned, checking time or mileage, and verifying their movement to the proper lot location.</li><li>
Welcome each customer with a smile.</li><li>
Professional appearance, language, and behavior.</li><li>
Direct customers to shuttle bus back to the airport</li><li>
Play an active role in our environment of teamwork and collaboration;</li><li>
Prepare all rental and return documents accurately and completely.</li><li>
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.</li><li>
Ensure that the return date and time on the rental agreement is accurate.</li><li>
Review all charges at the time of vehicle return.</li><li>
Assist customers by effectively resolving all customer service issues.</li><li>
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.</li></ul>
Requirements:<ul><li>
Must be 21 years of age or older</li><li>
Have a driver's license</li><li>
Clean Driving Record in the past 3 years</li><li>
At least 1 year of customer service experience</li></ul>
If you meet the requirements please submit your application for immediate consideration.
Apply Today to our link below!
https://www.edsservicesolutions.com/apply or contact our recruiting department to set up an interview at (854) 444-7139. Office hours for the recruiting department are Monday through Friday from 9:00 am to 5:30 pm eastern Time
EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.</div>

Car Rental Customer Service Agent CHS Airport

Unifi

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
 
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
 
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
 
Job Summary: 
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
 
Benefits: 
<ul>
<li>Flight Privileges: Offered after 30 days for employees and eligible family members!</li>
<li>Weekly pay for hourly employees (could change it specific to the state e.g. CA)</li>
<li>Full time starts at 30 hours per week!</li>
<li>Paid time off (for full-time employees).</li>
<li>Comprehensive Medical, Dental and Vision Insurance (for full-time employees).</li>
<li>401k for all employees.</li>
<li>Exclusive discounts and additional wellness programs.</li>
</ul>
Job Duties: 
<ul>
<li>Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.</li>
<li>Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.</li>
<li>Direct passengers through Customs, Immigration, and Quarantine.</li>
<li>Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.</li>
<li>Push wheelchairs with passengers through all areas of the airport.</li>
<li>Adhere to all safety procedures and policies.</li>
<li>Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.</li>
<li>Complete work in a safe and secure manner, following company safety and operational standards</li>
<li>Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.</li>
</ul>
Qualifications: 
<ul>
<li>High School diploma or GED.</li>
<li>Must be at least 18 years of age.</li>
<li>Must be able to obtain credentials required as per airport or state or customs requirements.</li>
</ul>
Physical requirements: 
<ul>
<li>Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.</li>
</ul>
Working conditions: 
<ul>
<li>Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.</li>
<li>Must be able and open to work in outside weather conditions which may include severe seasonal elements.</li>
</ul>

Airport Customer Service Agent (United) - ALB

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader">POSITION OVERVIEW</h2></div>
<div><div>Applications Accepted From: ALL PERSONS INTERESTED</div><div>
Division/Section: Operations I Landside Operations, Hobby Airport (HOU)</div><div>
Workdays &amp; Hours: Shift work, rotating schedule, weekend/holidays - subject to change</div> 

Purpose of Division 
The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport Badging Offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration(TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security for our customers.. 
 
Description of Duties/Essential Functions of the Position 
The Traffic Operations Agent assists in the daily operational activities to ensure a safe and seamless movement of customers using roadways, terminal(s), and ground transportation. The Traffic Operations Agent maintains efficient operations of roadways and ground transportation activities by identifying impediments, collaborating with peers to delegate tasks based on operational peaks and needs, keeping the Landside Operations Supervisor informed, and staying abreast of changes to Code of Federal Regulations Title 49, Parts 1542, 1540, and other state, local regulations related to the operations of the airport. The Traffic Operations Agent provides a safe airport environment by conducting vehicle and road inspections, monitors weather, coordinating the elimination of safety hazards, controlling emergency responses until relieved, and participating in emergency preparedness events and activities. This position ensures a secure airport environment through compliance enforcement from persons using airport facilities and services. The Traffic Operations Agent achieves compliance through enforcement of airport operation procedures, government regulations, and challenging airport badge holders attempting to bypass security procedures. Further, the Traffic Operations Agent builds working relationships with ground transportation providers based on commitment and trust and proactively anticipate incidents by identifying resolutions to the benefit of all parties involved. 
 
Essential job duties and responsibilities for the Traffic Operations Agent include but not limited to: 
<ul><li>Monitors curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations and issues citations.</li><li>Monitors passenger and guest access to airport terminals. Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed.</li><li>Provides customer service while performing duties. Assists airport customers by answering questions and resolving issues.</li><li>Responds to calls for assistance by customers and the Airport Operations Center (AOC) in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise.</li><li>In accordance with CFR 1542, which covers airport security and safety, notifies supervisor of any unsafe conditions, violations and/or discrepancies at airport facilities and terminals. May monitor security access points, challenge airport badges, conduct periodic and random checks, in partnership with all stakeholders, tenants, contractors and other governmental agency representatives.</li><li>Completes daily reports/logs of all activities (/vehicle activity, etc.) conducted during a shift.</li><li>May facilitate commercial vehicle processing (i.e. limousines, shuttles, taxis and Transportation Network Company &ldquo;TNC&rdquo; vehicles), including permit sales and compliance by conducting inspections in accordance with applicable regulations and policies.</li><li>Supports passengers, guests, and operational activities during emergencies, outages, construction-related closures and other irregular operations. During emergencies, acts as a field liaison and maintains order following the Airport Emergency Plan and other airport rules and regulations.</li><li>May suggest improvements to the customer experience, such as passenger processing and facility aesthetics, based on observations and/or input of passengers, business partners and team members.</li><li>Contributes to the team by performing other duties as assigned</li></ul> 

WORKING CONDITIONS 
Must be able to stand on hard surfaces, walk for extended periods of time, and multi-task. This position must also be able to work any shift to include: rotating shift, nights, weekends, holidays, and is expected to participate in emergency preparedness events and activities. The position requires intermittent stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are routine discomforts from exposure to heat, cold, moisture/wetness, and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated gross motor movements within low tolerance demands with no real speed requirements.</div>
<div><h2 class="jobSectionHeader">MINIMUM REQUIREMENTS</h2></div>
<div>EDUCATIONAL REQUIREMENTS: 
Requires an Associate&rsquo;s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. 
 
EXPERIENCE: 
Six (6) months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required. 
 
Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis. 
 
LICENSES/CLEARANCES: 
Requires a valid Class C Texas Driver&rsquo;s license and compliance with COH policies on driving. 
&ldquo;Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date.&quot;</div>
<div><h2 class="jobSectionHeader">PREFERENCES</h2></div>
<div><div>Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred.</div><div></div><div> 
*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*</div></div>
<div><h2 class="jobSectionHeader">GENERAL INFORMATION</h2></div>
<div>SELECTION/SKILLS TESTS REQUIRED 
The selection process will involve application review and/or interview. Department may administer skills assessment test. 
 
SAFETY IMPACT POSITION/YES 
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. 
 
Pay Grade - 13 
 
SALARY INFORMATION 
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. 
 
APPLICATION PROCEDURES 
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. 
 
To view your detailed application status, please log-in to your online profile by 
visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858. 
 
If you need special services or accommodations, call 281-233-1858 TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. 
 
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. 
 
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. 
 
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: 
 
EOE Equal Opportunity Employer 
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</div></div></div>
 <div><div><div><div>Employer</div>
<div>City of Houston</div>
</div></div><div><div><div>Address</div>
<div>901 Bagby St 
 
Houston, Texas, 77002
</div></div></div><div><div><div>Website</div>
<div>https://www.houstontx.gov/</div></div></div></div>

Traffic Operations Agent - Hobby Airport

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