alarm monitoring specialist

Becklar

<div><p><b>Department:</b></p>
<p>Becklar Monitoring Center Hagerstown</p>
<p><b>Office:</b></p>
<p>HAGERSTOWN</p>
<p><b>Part-Time Customer Service Alarm Operator</b></p>
<p>Hagerstown, MD</p>
<p><b>Who We Are:</b><br>
Becklar Monitoring is one of the fastest-growing alarm monitoring companies in the nation. Our mission is to save lives, protect property, and inspire peace of mind everyday by monitoring burglar, fire, medical, and IOT alarms with the fastest response time in the industry. At Becklar, We Care F.I.R.S.T., which means we're Fun, Innovative, value Relationships, work to Serve each other and the community, and operate as a Team to extend Trust to those around us. Join us, and you'll have the opportunity to be a hero!</p>
<p><b>This is a part-time (16-29 hours/week) position hiring for Swings or Graves:</b></p>
<ul><li><b>Graves: 11:00pm</b> to 7:30am</li>
<li><b>Graves:</b> 10:00 pm to 6:30 am</li>
<li><b>Swings: </b>3:00pm to 8:00pm</li>
<li><b>Swings:</b> 6:00pm to 11:00pm</li>
</ul>
<p><b>Reasons You'll Love Working at Becklar:</b></p>
<ul><li><b>Flexible scheduling</b>- We offer days, swings, and graves shifts, offering great flexibility to college students and the ability to work around almost any schedule.</li>
<li><b>Growth opportunities</b> - We're growing at over 200,000 subscribers a year and always look internally first for promotions.</li>
<li><b>Starting pay $16.50/hour (plus differentials during certain hours/days)</b></li>
<li>Tuition reimbursement up to $1,000+/year.</li>
<li><b>Free mental health assistance &amp; 401k match for all team members!</b></li>
<li>NO SALES or Surveys, you will just be helping people stay safe.</li>
<li>A FUN team, company parties, weekly pay days, professional development, and more!</li>
</ul>
<p></p><p><b>What You'll Do:</b></p>
<ul><li>Process alarm signals quickly, accurately and professionally while managing stressful situations.</li>
<li>Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties.</li>
<li>Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly.</li>
<li>Accurately document all responses for the alarm on the computer.</li>
<li>Learn and use new software to complete multiple tasks.</li>
<li>Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.</li>
</ul>
<p><b>Skills Needed:</b></p>
<ul><li>Must be 18 years of age or older with a high school diploma or GED.</li>
<li>Prior customer service experience preferred.</li>
<li>Ability to type a minimum of 40 wpm.</li>
<li>We are a 24/7 business to protect our subscribers. To ensure each team member gets schedule flexibility you must be willing to work every other weekend (Saturday and Sunday). You also must be willing to work holidays.</li>
<li>Must be able to work the shift you are assigned to when hired for at least 6 months.</li>
<li>Ability to make a 6 month commitment to work here.</li>
<li>Must be able to pass a 2 week fully-paid training class.</li>
<li>Must be able to pass a pre-employment drug test and background check.</li></ul></div>

Customer Service Representative

Metro One LPSG

<div><div><div><div><div>M1 Global is seeking an SOC Analyst who views security as a core component of operational excellence. This role serves as a centralized hub for physical security operations, responsible for real-time alarm monitoring, incident triage, and coordinated response. The SOC Analyst leads communication during routine and crisis events, supports business continuity efforts, and ensures compliance with established security procedures.</div><br>
<div></div>
<div><b>
Key Responsibilities</b></div>
<ul><li>
Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives</li><li>
Audit and review security systems to identify vulnerabilities and recommend improvements</li><li>
Coordinate and dispatch resources during security incidents, serving as the primary communication hub</li><li>
Lead communication during crisis events, including preparedness alerts and business continuity actions</li><li>
Support commissioning, testing, and configuration of new or upgraded security systems</li><li>
Compile documentation and evidence for reports, audits, and investigations</li><li>
Refine security procedures based on evolving threats and operational needs</li></ul><br>
<div></div>
<div><b>
Communication &amp; Compliance</b></div>
<ul><li>
Provide clear, calm communication during rapidly evolving situations</li><li>
Escalate incidents according to established procedures</li><li>
Collaborate with internal teams and client representatives</li><li>
Follow all SOC SOPs, post orders, and regulatory requirements</li><li>
Participate in drills, tabletop exercises, and ongoing training</li></ul><br>
<div></div>
<div><b>
Required Qualifications</b></div>
<ul><li>
High school diploma or equivalent (college coursework in security or criminal justice preferred)</li><li>
Prior experience in a SOC, command center, alarm monitoring, or physical security environment</li><li>
Familiarity with video surveillance, access control, and alarm systems</li><li>
Strong situational awareness, decision-making, and stress management skills</li><li>
Ability to work rotating shifts, including nights, weekends, and holidays</li></ul><br>
<div></div>
<div><b>
Pay &amp; Benefits</b></div>
<ul><li>
Competitive pay</li><li>
Medical, dental, and vision insurance</li><li>
Paid time off</li><li>
401(k)</li><li>
Ongoing training and professional development opportunities</li></ul><div><br>
We are Equal Opportunity Employer</div></div></div></div></div>

Security Operations Center (SOC) Analyst - M1 Global

<div><div><div><div><div><div>M1 Global is seeking an SOC Analyst who views security as a core component of operational excellence. This role serves as a centralized hub for physical security operations, responsible for real-time alarm monitoring, incident triage, and coordinated response. The SOC Analyst leads communication during routine and crisis events, supports business continuity efforts, and ensures compliance with established security procedures.</div><br>
<div></div>
<div><b>
Key Responsibilities</b></div>
<ul><li>
Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives</li><li>
Audit and review security systems to identify vulnerabilities and recommend improvements</li><li>
Coordinate and dispatch resources during security incidents, serving as the primary communication hub</li><li>
Lead communication during crisis events, including preparedness alerts and business continuity actions</li><li>
Support commissioning, testing, and configuration of new or upgraded security systems</li><li>
Compile documentation and evidence for reports, audits, and investigations</li><li>
Refine security procedures based on evolving threats and operational needs</li></ul><br>
<div></div>
<div><b>
Communication &amp; Compliance</b></div>
<ul><li>
Provide clear, calm communication during rapidly evolving situations</li><li>
Escalate incidents according to established procedures</li><li>
Collaborate with internal teams and client representatives</li><li>
Follow all SOC SOPs, post orders, and regulatory requirements</li><li>
Participate in drills, tabletop exercises, and ongoing training</li></ul><br>
<div></div>
<div><b>
Required Qualifications</b></div>
<ul><li>
High school diploma or equivalent (college coursework in security or criminal justice preferred)</li><li>
Prior experience in a SOC, command center, alarm monitoring, or physical security environment</li><li>
Familiarity with video surveillance, access control, and alarm systems</li><li>
Strong situational awareness, decision-making, and stress management skills</li><li>
Ability to work rotating shifts, including nights, weekends, and holidays</li></ul><br>
<div></div>
<div><b>
Pay &amp; Benefits</b></div>
<ul><li>
Competitive pay</li><li>
Medical, dental, and vision insurance</li><li>
Paid time off</li><li>
401(k)</li><li>
Ongoing training and professional development opportunities</li></ul><div><br>
We are Equal Opportunity Employer</div>
</div>
</div></div></div><p>Ability to obtain a TN state security license</p></div>

<div><div><div><div><ul><li><div><div><div><div><div><div><div><div>M1 Global is seeking an SOC Analyst who views security as a core component of operational excellence. This role serves as a centralized hub for physical security operations, responsible for real-time alarm monitoring, incident triage, and coordinated response. The SOC Analyst leads communication during routine and crisis events, supports business continuity efforts, and ensures compliance with established security procedures.</div><br>
<div></div>
<div><b>
Key Responsibilities</b></div>
<ul><li>
Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives</li><li>
Audit and review security systems to identify vulnerabilities and recommend improvements</li><li>
Coordinate and dispatch resources during security incidents, serving as the primary communication hub</li><li>
Lead communication during crisis events, including preparedness alerts and business continuity actions</li><li>
Support commissioning, testing, and configuration of new or upgraded security systems</li><li>
Compile documentation and evidence for reports, audits, and investigations</li><li>
Refine security procedures based on evolving threats and operational needs</li></ul><br>
<div></div>
<div><b>
Communication &amp; Compliance</b></div>
<ul><li>
Provide clear, calm communication during rapidly evolving situations</li><li>
Escalate incidents according to established procedures</li><li>
Collaborate with internal teams and client representatives</li><li>
Follow all SOC SOPs, post orders, and regulatory requirements</li><li>
Participate in drills, tabletop exercises, and ongoing training</li></ul><br>
<div></div>
<div><b>
Required Qualifications</b></div>
<ul><li>
High school diploma or equivalent (college coursework in security or criminal justice preferred)</li><li>
Prior experience in a SOC, command center, alarm monitoring, or physical security environment</li><li>
Familiarity with video surveillance, access control, and alarm systems</li><li>
Strong situational awareness, decision-making, and stress management skills</li><li>
Ability to work rotating shifts, including nights, weekends, and holidays</li></ul><br>
<div></div>
<div><b>
Pay &amp; Benefits</b></div>
<ul><li>
Competitive pay</li><li>
Medical, dental, and vision insurance</li><li>
Paid time off</li><li>
401(k)</li><li>
Ongoing training and professional development opportunities</li></ul><div><br>
We are Equal Opportunity Employer</div></div></div></div></div></div></div></div></li></ul></div></div></div></div><div></div>

Security Operations Center (SOC) Analyst

<div><div><div><b>SOC ANALYST</b></div><br>
<div></div>
<div>
M1 Global is seeking an SOC Analyst who views security as a core component of operational excellence. This role serves as a centralized hub for physical security operations, responsible for real-time alarm monitoring, incident triage, and coordinated response. The SOC Analyst leads communication during routine and crisis events, supports business continuity efforts, and ensures compliance with established security procedures.</div><br>
<div></div>
<div><b>
SCHEDULE: On-Call (Part Time)</b></div><br>
<div></div>
<div><b>
Key Responsibilities</b></div>
<ul><li>
Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives</li><li>
Audit and review security systems to identify vulnerabilities and recommend improvements</li><li>
Coordinate and dispatch resources during security incidents, serving as the primary communication hub</li><li>
Lead communication during crisis events, including preparedness alerts and business continuity actions</li><li>
Support commissioning, testing, and configuration of new or upgraded security systems</li><li>
Compile documentation and evidence for reports, audits, and investigations</li><li>
Refine security procedures based on evolving threats and operational needs</li></ul><br>
<div></div>
<div><b>
Communication &amp; Compliance</b></div>
<ul><li>
Provide clear, calm communication during rapidly evolving situations</li><li>
Escalate incidents according to established procedures</li><li>
Collaborate with internal teams and client representatives</li><li>
Follow all SOC SOPs, post orders, and regulatory requirements</li><li>
Participate in drills, tabletop exercises, and ongoing training</li></ul><br>
<div></div>
<div><b>
Required Qualifications</b></div>
<ul><li>
High school diploma or equivalent (college coursework in security or criminal justice preferred)</li><li>
Prior experience in a SOC, command center, alarm monitoring, or physical security environment</li><li>
Familiarity with video surveillance, access control, and alarm systems</li><li>
Strong situational awareness, decision-making, and stress management skills</li><li>
Ability to work rotating shifts, including nights, weekends, and holidays</li></ul><br>
<div></div>
<div><b>
Pay &amp; Benefits</b></div>
<ul><li>
Competitive pay</li><li>
Medical, dental, and vision insurance</li><li>
Paid time off</li><li>
401(k)</li><li>
Ongoing training and professional development opportunities</li></ul><div><br>
We are Equal Opportunity Employer</div></div></div>

Guardian Security Systems, Inc.

<p></p><div><div><div><div><div><div><div><div><div><b><i>*We appreciate your interest in joining our team! If your qualifications match our needs, we&rsquo;ll reach out directly to discuss next steps. </i></b><b><i>Please do not call our offices for application updates. Thank you!</i></b><b><i>*</i></b></div><p></p><p><b><br>
About Us:</b></p><p>
Guardian Security was founded in 1976, and we have been serving Washington State with their life and property protection needs since then - for nearly 50 years! We are locally owned and operated, with four offices located in Yakima, Tacoma, Bellingham, and in the SODO district of Seattle.</p><p><i>
To learn more about us, visit https://www.guardiansecurity.com/</i></p><p><b>
Kindness &ndash; Growth Mindset &ndash; Technical Excellence &ndash; Safety &ndash; Predictable Success &ndash; Customer Heroes</b></p><p><b>
Position Summary:</b></p><p>
Guardian's Central Station is seeking a part-time Alarm Dispatcher for the graveyard shift. The role involves processing over-the-phone requests, dispatching for various alarm events, and accurately evaluating alarm signals.</p><p><b>
Pay:</b></p><ul><li>
$21-$24 per hour</li></ul><p><b>
The followin</b><b>g schedule is available</b>:</p><ul><li>
Part-time</li><li>
Graveyard (8 PM-4 AM)</li><li><div>
Workdays are flexible; availability for one weekend day is required.</div></li></ul><p><b>
W</b><b>ork Location:</b></p><ul><li>
In person at our Yakima location (408 S. 2nd Street Yakima, WA 98901)</li></ul><div>
OR</div><ul><li>
In person at our SODO Seattle location (1743 1st Ave S Seattle, WA 98144)</li><li>
The station is a 24/7, 365 day operation with on-site attendance required.</li></ul><p><b>
Core Duties:</b></p><ul><li>
Processing over-the-phone requests</li><li>
Dispatching on Fire, Security, Medical, and Life/Safety alarm events</li><li>
Comprehend and evaluate alarm signal events quickly and accurately</li><li>
Review account signal traffic history accurately and quickly</li><li>
Relay account/signal information in a complete and informationally dense manner</li></ul><p><i>
This list is not exhaustive. Other duties, responsibilities, and activities may change or be assigned as needed.</i></p><p><b>
Key Competencies:</b></p><ul><li>Embodiment of our Core Values: Kindness, Safety, Customer Hero, Technical Excellence, Predictable Success, Growth Mindset.</li><li>Very detail-oriented, meticulous work ethic with desire to produce quality work output.</li><li>Ability to work independently and problem solve.</li><li>Must be comfortable communicating with any individuals, using any method of communication.</li></ul><p></p><p><b><br>
Benefits:</b></p><ul><li>Sick Time</li><li>401(k) with company match after 1 year</li><li>Employee assistance program (EAP)</li><li>Tuition reimbursement/PAID Professional Development PTO (24 hours that renews every year!)</li></ul><p><b>
Computer Skills:</b></p><ul><li>Intermediate or higher technical skills when using computers is required.</li></ul><p></p><p><br>
 <b>Work Environment:</b></p><p>
This job is 99% sedentary and it uses fingers, hands, arms when working with mouse, keyboard, and monitors. Close vision and distance vision are necessary. While performing the duties of this job, the employee may regularly lift and/or move up to 10 pounds and occasionally will lift and/or move up to 25 pounds.</p><p><b>
Equal Employment Opportunity:</b> We are committed to creating a diverse and inclusive workplace and encourage all qualified candidates to apply. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by applicable law.</p></div></div></div></div></div></div></div></div><div></div>

Part-Time Graveyard Dispatcher

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