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alghanim academy electrical service engineer engineering full time opportunity

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 The Electrical Service Engineer will be responsible for attending to the maintenance requests and ensuring that they are being
 
 
 handled on a timely and efficient manner.
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Represent and attend KFF Inspections.
 </li>
 <li>
 Follow/monitor/reporting On-Call Team.
 </li>
 <li>
 Manage &amp; follow minor electrical works/Fire alarm works&nbsp;&nbsp;
 </li>
 <li>
 Overseeing the processes of organizing the maintenance requests.
 </li>
 <li>
 Costs cutting and improve department profit.
 </li>
 <li>
 Being innovative in trying to get opportunities through references collected from the industry and communicating with sales team accordingly.
 </li>
 <li>
 Swiftly responding to system failures.
 </li>
 <li>
 Attending major technical problems at site and providing solution.
 </li>
 <li>
 Ensuring required spare parts and inventories are timely available.
 </li>
 <li>
 Planning for the annual maintenance schedule.
 </li>
 <li>
 Supporting Service Managers in planning shifts and working hours.
 </li>
 <li>
 Preparing Billing for the completion of works or advance as per the terms and conditions of the contract/ work done.
 </li>
 <li>
 Being always aware of contractual terms for the projects at hand.
 </li>
 <li>
 Constantly following the governmental rules and regulations, reflecting a professional image of AI- Engineering Group.
 </li>
 </ul>
 
 
 Candidate Requirements
 
 
 <ul>
 <li>
 Bachelor of Electrical Engineering&nbsp;
 </li>
 <li>
 KSE Membership.
 </li>
 <li>
 Must be capable and willing to study for KFF Engineering Electrical&nbsp;Exam and Qualify in the exam, after joining.
 </li>
 </ul>
</div>

Alghanim Academy - Electrical Service Engineer, Engineering (Full-time opportunity)

Alghanim INDUSTRIES

Date: 19 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.
 Job Responsibilities
 Answers customers’ queries
 Understands and fulfil customer needs and requirements.
 Maintains positive attitude during customers’ interactions.
 Ensures sales activities are handled in line with Alghanim policy.
 Supports in solving customer concerns/complaints.
 Works in coordination with Section Heads to provide excellent customer service.
 Keeps all company information including sales figures strictly confidential
 Follows Alghanim policies and guidelines
 Demonstrates high problem solving skills
 Practices high knowledge of Alghanim major functions and responsibilities
 Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
 Being aware of business KPIs and objectives
 Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
 Contributes to cost control and minimizing theft measures
 
Candidate Requirements
 2-3 years of experience,
 Strong English and Arabic language capabilities
 Strong communication, presentation and interpersonal skills
 Solving problem skills
 
Education Bachelor’s Degree

Customer Service Representative

Date: 27 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Position Overview
 
Supervise maintenance activities & develop the skill base of technical team. Prioritize daily tasks & workflow that ensures efficient process implementation, to meet service & business goals. Liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard to avoid re-repairs/replacements and meet customer’s expectations.
 
Job Description
 
Work planning, organizing and coordinating daily activities.
 Supervise quality process and team performance; implement rectified action plan, whenever necessary.
 Coordinate with vendors to plan and organize new products training.
 Coordinate with vendors’ technical team to finalize the issues raised by service team.
 Regularly report progress on each job and quickly communicate delays or concerns with Senior Management.
 Oversee the daily productivity of technical team to meet targets.
 Plan the work-force to repair the customer return stock (dented), in timely manners.
 Coordinate with reception CSR team for escalated cases.
 Coordinate with Call Center for urgent escalated customer’s issues.
 Keep a track of employee attendance and overtime for payroll purposes.
 Complete jobs by developing schedules, assigning & monitoring work, gathering resources and implementing productivity standards.
 Resolving daily job problems.
 Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications.
 Contribute to team effort by accomplishing related results as needed.
 
Candidate Requirements: 
Bachelor’s degree in Electrical or Electronics Engineering
 Disciplined approach & adapt to changes.
 Processes and workflows oriented with good interpersonal skills.
 Customer oriented.
 Self-motivated & thrive under pressure.
 Possess a responsible attitude.
 Bilingual (Arabic & English)

Alghanim Academy - Service Supervisor, Xcite (Full-time opportunity)

Date: 7 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Senior Design Engineer is responsible handling HVAC selection & Design of Residential segment in addition to customers’ issues and concerns. He is also in charged of managing WF scheduling and operations.
 Job Responsibilities
 This position includes but not limited to,
 
<ul>
<li>Liaising with projects and sales Engineers to prepare the draft and design of the project.</li>
<li>Calculating the needed resources in term of manpower, material and equipments.</li>
<li>Visiting the project site to get a clear picture about the needed design.</li>
<li>Modifying designs based on commissioning and testing results.</li>
<li>Always looking for ways to cut costs and optimizing processes.</li>
<li>Monitoring the quality measures and ensure customer satisfaction.</li>
<li>Leading a team of Engineers, foremen and Technician and motivate them for better performance.</li>
<li>Participate in staff selection, coaching and traning.</li>
<li>Participating with Service Manager in KPIs setting.</li>
<li>Participating in performance evaluation.</li>
<li>Being always aware of contractual terms of each customer.</li>
<li>Being always aware of industry and trade updates.</li>
<li>To always follow the governmental rules and regulations and reflect a professional image of AI- Engineering Group.</li>
</ul>
Candidate Requirements
 
QUALIFICATIONS : 
<ul>
<li>Bachelor Degree of Mechanical Engineering</li>
</ul>
EXPERIENCE: 
5-7 years of experience in HVAC selection and Design.
 
OTHER SKILLS & COMPETENCIES: 
Project Management skills
 
Leadership skills
 
Good communication skills
 
Strong analytical skills
 
Coaching,
 
Foster Teamwork
 
Supervision
 
Business Knowledge
 
Analytical thinking and innovation.
 
Education

Sr. Design Engineer

Date: 29 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Pre-Sales Engineer is responsible for the implementation of the sales plan to achieve the target and increase the department growth by optimizing the sales and market share of the existing products, as well as preparing the pre-qualifications douments and communicating with vendors.
 Job Responsibilities
 <ul>
<li>Responsible for the quotations and the pre-qualifications of the required products and services.</li>
<li>Delivering the technical presentations to the sales team, explain the plans clearly and be ready for any customer enquiry</li>
<li>Clearly revealing the pros and cons of each brand/service and acting as an honest mentor to the sales team looking to keep the long term relationships with customers.</li>
<li>Communicating with the vendors, regarding the quotations, and ensure proper documentation</li>
<li>Preparing, reviewing, and qualifying the technical specifications of the products / services</li>
<li>Always looking for ways to improve the department profits by promoting the available services to satisfy the sales targets.</li>
<li>Maintain strong relations with suppliers, and source new channels for products and services</li>
<li>High ability to preparing the solutions and the technical specifications of the required services, and negotiate properly.</li>
<li>Being legally, socially, and environmentally responsible, acting as an ambassador presenting the professional and healthy image of Alghanim Industries.</li>
<li>Liaising with Marketing department to propose the necessary marketing tools.</li>
<li>Continuously keeping an updated vendors’ information.</li>
<li>Working in Tenders and RFP</li>
</ul>
Candidate Requirements
 Qualifications
 
Bachelor’s Degree in Engineering / Technology field
 
Experience
 
Up to 7 years of experience in direct sales activities. Working in the same field is a must.
 
Other Skills and Competencies
 
<ul>
<li>Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.</li>
<li>Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.</li>
<li>Mechanical Skills: Having the ability to understand mechanical concepts and processes easily, ability to use equipment and tools will help in this profession.</li>
<li>Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.</li>
<li>Teamwork: Having to work well with others in order to get the job done.</li>
<li>Listening Skills: Listening to workers, teammates, end user, and management is crucial to an engineer's job.</li>
<li>Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.</li>
</ul>
Education Bachelor’s Degree in Technology

Sr. Pre Sales Engineer

Date: 26 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Service Engineer is responsible for attending the maintenance requests and ensuring timely and efficient service.
 Job Responsibilities
 <ul>
<li>Overseeing the process of organizing the maintenance requests.</li>
<li>Being innovative in terms of trying to get opportunities through reference that are being collected from the industry and communicate with sales team accordingly and looking for ways to cut costs and improve department profit.</li>
<li>Controlling and supervising the routine scheduled maintenance work and responding to equipment faults.</li>
<li>Leading a team of Engineers and Technicians and motivating them for better performance.</li>
<li>Attending any major technical problems at site to provide solution.</li>
<li>Making sure that the required spare parts and inventories are timely available.</li>
<li>Planning for the annual maintenance schedule.</li>
<li>Supporting Service Manager in planning shifts and working hours.</li>
<li>Generating statistics and managerial reports as required.</li>
<li>Dealing with emergencies, unplanned problems, and repairs.</li>
<li>Participating in staff selection, coaching, and training.</li>
<li>Being always aware of contractual terms for the project that is being handled.</li>
<li>Always following the governmental rules and regulations and reflect a professional image of AI- Engineering Group.</li>
</ul>
Candidate Requirements
 <ul>
<li>Bachelor’s Degree in Mechanical Engineering.</li>
<li>PMP is an advantage.</li>
<li>Up to 5 years of experience in Maintenance Project Management.</li>
<li>Previous experience in Xerox.</li>
<li>Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.</li>
<li>Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.</li>
<li>Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.</li>
<li>Teamwork: Able to work well with others in order to get the job done.</li>
<li>Listening Skills: Listening to workers, teammates, end user, and management is crucial to an engineer's job.</li>
<li>Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.</li>
</ul>
Education

Service Engineer

Date: 7 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Personnel should be able to handle all incoming shipments for various business units by following on original documents, coordinating with shipping lines, transporters, clearance team and finance/Group control team by closing the job file at the earliest. Should assist and enable by raising the standards of organizational operations and provide cost effective services.
 
Essential Job Roles: 
Responsibilities include but are not limited to: -
 
Issuing routing orders to the suppliers within 24hrs from receipt of purchase orders from groups.
 Update respective Alghanim business units with daily shipment status reports.
 Co-ordinate with Alghanim business units and suppliers to secure shipping documents well in advance prior vessels arrival and have the clearance documents ready when the vessel arrives and minimize any delays.
 Co-ordinate with the Alghanim business units and the warehouse to get the delivery schedule in time and further co-ordinate with the transport companies to deliver the shipments strictly as per the schedule and in the process reduce any demurrage payments.
 Verify all ocean freight and forwarders charges within the stipulated time from the date of receipt of documents.
 To keep the Internal tracking system updated at all times for providing shipment visibility to the Alghanim business units.
 To keep the systems updated at all times with all the available information and data.
 To maintain the present filing system with the entire original and copy documents received along with payment advises and receipts.
 
Skills, Knowledge & Experience Required
 
2 plus years of experience in a relevant role.
 Proficient in using Microsoft Office applications including Word, PowerPoint, Excel, Outlook and freight forwarding application systems.
 Interest and experience in interacting with all levels and departments.
 Well versed with all shipping and freight forwarding business terminologies and procedures.
 Strong organizational skills, detail oriented, and the ability to handle multiple priorities.
 Language - English – writing, reading and speaking is a must and primary requirement.
 Language – Arabic – Soft knowledge on speaking, Writing and reading required.

Shipping Coordinator

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