allergy technician

SENTA Partners

<div><p><b><i>South Carolina ENT (SCENT),</i></b> an esteemed otolaryngology practice and an affiliate of <b><i>SENTA Partners</i></b>, is dedicated to serving the community of greater Columbia. The specialists at SCENT are committed to providing the most comprehensive care in ENT, allergy, and sleep medicine.</p><br>
<p></p>
<p><b><i>
SENTA Partners</i></b> is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to <b>help people </b><i>Breathe </i><b>better, </b><i>Hear</i><b> better, </b><i>Live</i><b> better.</b> At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.</p><br>
<p></p>
<p><b>
Position Summary</b></p>
<p>
The Allergy Technician will assist in the delivery of high-quality allergy care to patients. This role involves performing allergy testing, administering allergy immunotherapy, and providing patient education under the supervision of a physician. The ideal candidate will have a strong attention to detail, excellent interpersonal skills, and a passion for patient care.</p>
<p><b>
Key Responsibilities</b></p>
<ul><li>
Perform allergy testing, including skin prick tests and intradermal tests.</li><li>
Administer allergy immunotherapy injections.</li><li>
Prepare and mix allergen extracts according to physician protocols.</li><li>
Maintain accurate and detailed patient records, including test results and treatment plans.</li><li>
Educate patients on allergy testing procedures, treatment plans, and allergy management.</li><li>
Monitor patients for adverse reactions to allergy tests and treatments and provide appropriate care as needed.</li><li>
Assist in maintaining a clean and organized clinical environment, ensuring compliance with infection control protocols.</li><li>
Order and manage inventory of allergy testing and treatment supplies.</li><li>
Collaborate with physicians, nurses, and other healthcare team members to provide coordinated patient care.</li><li>
Perform other related duties as assigned.</li></ul>
<p><b>
What We Offer</b></p>
<ul><li>
Comprehensive Health Benefits (Medical, Dental, and Vision)</li><li>
Health Savings Account (HSA)</li><li>
Flexible Spending Account (FSA)</li><li>
Short &amp; Long Term Disability</li><li>
Holidays &amp; Paid Time Off (PTO)</li><li>
Employee Assistance Program (EAP)</li><li>
Retirement Contribution Program - 401(K) Match</li></ul><p><b>
Qualifications</b></p>
<ul><li>
High School graduate or G.E.D equivalent required</li><li>
Medical Assistant Certification <b>(required for South Carolina)</b></li><li>
CPR Certification preferred<b> (required for South Carolina)</b></li><li>
Three (3) years prior experience in a medical practice is preferred</li><li>
Knowledge of allergy testing methods, immunotherapy protocols, and related medical terminology</li><li>
Strong attention to detail and ability to maintain accurate records</li><li>
Excellent interpersonal and communication skills.</li><li>
Ability to work effectively in a fast-paced clinical environment</li><li>
Basic computer skills and familiarity with electronic medical records (EMR) systems</li><li>
Travel is required to other clinical locations based on operational needs</li></ul><p>
_______________________________________________________________________________________________________________________________________</p>
<ul><li>
Certain US jurisdictions require SENTA Partners to provide new employees with a reasonable estimate of the salary for this role at the location in which the job may be performed. The posted salary range reflects our best estimate at the time of posting, though it's important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience, skills, and current organizational needs.</li><li>
SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.</li></ul></div>

Allergy Technician

Elevate ENT Partners

<div>
 <strong>
  About Us:
 </strong>
 Join our dedicated and compassionate team, a leading provider of comprehensive ear, nose, and throat care. We specialize in diagnosing and treating allergies, sinus conditions, and other ENT-related health issues. Our practice is committed to providing exceptional patient care in a warm and friendly environment.
 <br/>
 <br/>
 <strong>
  Job Description:
 </strong>
 Are you passionate about helping others and interested in a career in healthcare? We are seeking an enthusiastic and detail-oriented Allergy Tester to join our growing team. As an Allergy Tester, you will play a crucial role in providing high-quality care to our patients by performing allergy tests, administering treatments, and assisting with patient education.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct allergy skin testing and interpret results under the supervision of an ENT specialist.
  </li>
  <li>
   Prepare and administer allergy immunotherapy (allergy shots) and sublingual immunotherapy.
  </li>
  <li>
   Maintain accurate patient records, documenting test results, treatments, and progress notes.
  </li>
  <li>
   Educate patients on allergy management, treatment plans, and proper use of medications.
  </li>
  <li>
   Assist with patient scheduling, follow-up appointments, and coordination of care.
  </li>
  <li>
   Ensure a clean, organized, and safe clinical environment, adhering to all health and safety regulations.
  </li>
  <li>
   Collaborate with physicians, nurses, and other healthcare professionals to provide comprehensive patient care.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent; additional certification or training in healthcare is a plus.
  </li>
  <li>
   Previous experience as a medical assistant, technician, or in a related healthcare role preferred.
  </li>
  <li>
   Strong interpersonal and communication skills, with a compassionate and patient-focused approach.
  </li>
  <li>
   Excellent organizational skills and attention to detail.
  </li>
  <li>
   Ability to work independently and as part of a collaborative team.
  </li>
  <li>
   Proficiency in using electronic medical records (EMR) systems is an advantage.
  </li>
  <li>
   CPR certification or willingness to obtain upon hire.
   <br/>
   <br/>
  </li>
 </ul>
 AAP/EEO Statement
 <br/>
 <br/>
 In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
 <br/>
 <br/>
 #IDTexas
</div>


Allergy Testing Medical Assistant - Tomball

<div>
 <strong>
  Job Summary/Objective
  <br/>
  <br/>
 </strong>
 Provides allergy antigen vial preparation by performing the following duties.
 <br/>
 <br/>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reviews the Allergy Lab Orders
  </li>
  <li>
   Mixes the patient specific antigen(s) documenting each component in the mixing room database.
  </li>
  <li>
   Assigns the vial a unique identification number which begins with the medical record number followed by &ndash; 0X to designate the vial sequence.
  </li>
  <li>
   Prints out a label(s) for the vial(s) that have the patient&rsquo;s name, DOB, and unique identification number, clinic location and attach it to the vial.
  </li>
  <li>
   Prints out and laminate a patient identification card which includes the patient&rsquo;s name DOB, unique identification number and ordering physician.
  </li>
  <li>
   Creates a claim and enter the charges into ECW to bill for the vial(s)
  </li>
  <li>
   Enters the vial information into the immunization section of ECW including the unique vial number, number of doses, expiration date and doses instructions in the comments field along with the date and her initials.
  </li>
  <li>
   The Allergy Nurse validates the vial components and the vial information and dosing information by adding her initials to the comments field.
  </li>
  <li>
   Transports the vial(s) to the office where treatment will occur. The first treatment will occur at the testing site.
  </li>
  <li>
   With the first delivery, the Allergy Technician will also deliver the patient&rsquo;s identification card. On the first visit the Allergy Nurse will confirm the patient identification information on the card is correct with the patient and instruct the patient that the card must be presented every time the patient comes for treatment.
  </li>
  <li>
   Picks up the vial(s) from the testing site and transport it to the ongoing treatment site if it is different and note that move in the mixing room database.
  </li>
  <li>
   Runs weekly reports on all vials and will perform inventory at each location with each delivery including confirmation of remaining doses, expiration date and reviews refrigerator temperature logs.
  </li>
  <li>
   Upholds the code of conduct and compliance policies.
  </li>
  <li>
   Performs other duties as assigned.
  </li>
  <li>
   Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
  </li>
  <li>
   Initiative - Asks for and offers help when needed.
  </li>
  <li>
   Innovation - Generates suggestions for improving work.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Education And Experience
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Allergy Mixing Technician I
  </li>
  <ul>
   <li>
    High School Diploma or GED
   </li>
   <li>
    1-5 years of experience as a Medical Assistant, Pharmacy Technician, or similar role.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Preferred Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Certified Pharmacy Technician (CPhT)
  </li>
  <li>
   Medical Assistant Certification (CMA, CCMA, NCMA, RMA)
  </li>
  <li>
   Previous experience mixing antigens.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work is performed in a fast-paced mixing lab.
  </li>
  <li>
   Requires sitting and/or standing at a lab table for more than six (6) hours per day.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  AAP/EEO Statement
  <br/>
  <br/>
 </strong>
 In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Texas ENT will be based on qualifications and job-related abilities. Texas ENT does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. Texas ENT will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
 <br/>
 <br/>
 #IDTexas
</div>


Allergy Mixing Tech

United Allergy Services

<p></p><div><p><b>Be part of our team of Clinical Allergy Specialists making a difference in the lives of allergy sufferers!</b></p><p>
Are you seeking a medical career opportunity where you make a real difference in patient lives? Do you enjoy patient interaction? Are you looking for a work environment that promotes career growth? If so, join our team of Clinical Allergy Specialists!</p><p></p><p><b>
Who we are:</b></p><p>
At United Allergy Services, we partner with practitioners in over 18 states to provide on-site allergy testing and treatment options, aiming to revolutionize allergy care and expand access to millions who would otherwise go without it.</p><p></p><p><b>
Your future role:
</b></p><p>As a Clinical Allergy Specialist, you will play a crucial role in our mission to provide accessible allergy care by administering allergy tests and injections, educating patients on immunotherapy, and driving the growth of the allergy center within a partnered practice.</p><p></p><p><b>
Key responsibilities:</b></p><ul><li><b>
Administer allergy tests and injections</b> under a supervising physician.</li><li><b>
Prepare customized patient immunotherapy vials.</b></li><li><b>
Educate and support patients</b> through their immunotherapy treatment journeys.</li></ul><ul><li><b>
Complete basic administrative tasks </b>such as scheduling appointments and handling medical documentation.</li><li><b>
Collaborate with healthcare providers </b>to deliver exceptional allergy care and treatment.</li><li><b>
Coordinate within the clinic to </b>create visibility and presence for the allergy services.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
A Bachelor of Science degree in health-related fields is preferred, however a combination of health-related education and experience will be considered.</li><li>
A minimum of 1 year full-time clinical experience, medical office setting, customer service, or similar industry is preferred.</li><li>
Strong communication, interpersonal, organizational, and time management skills required.</li><li>
User experience with medical office and/or business software programs are preferred.</li><li>
Written and verbal bilingual proficiency with Spanish is required.</li><li>
Bilingual Required</li></ul><p></p><p><b>
Benefits:</b></p><ul><li>
Generous 401(k) retirement plan with company match.</li><li>
Performance-based bonuses, company contest rewards, and employee/client referral bonuses.</li><li>
On-site and remote training/support for allergy care provided.</li><li>
Career advancement opportunities.</li><li>
Employee Assistance Program (EAP)</li><li>
Daytime, business week schedule. No holidays, no weekends (unless required by the clinic).</li><li>
Pay range: <b>$20-22/hour</b></li></ul></div>

Bilingual Part-time MA-Clinical Specialist Allergy

AllerVie Health

<div><p><b>Compounding Lab Technician / Billing Associate</b><br>
AllerVie Health | <b>Remote (supporting Pikesville, MD lab)</b> | Full-Time</p>
<p>AllerVie Health is seeking a <b>Compounding Lab Technician / Billing Associate</b> to support our allergen mixing laboratory in <b>Pikesville, MD</b>. This role combines <b>lab precision and medical billing responsibilities</b>, supporting both formulation documentation and accurate charge entry for a fast-paced allergy practice.</p>
<h3 class="jobSectionHeader"><b>What You&rsquo;ll Own</b></h3>
<p><b>Formulation &amp; Lab Responsibilities</b></p>
<ul><li>Prepare and document <b>allergen extract formulations</b> according to physician orders and protocols</li>
<li>Maintain <b>accurate formulation records</b> for each patient vial set</li>
<li>Ensure proper <b>labeling, storage, and handling</b> of allergen extracts</li>
<li>Follow <b>safety, sterility, and quality control standards</b> in the lab</li>
<li>Monitor <b>lab supplies and inventory needs</b></li>
<li>Support <b>organization and compliance</b> of lab workspace</li>
</ul>
<p><b>Billing &amp; Charge Entry</b></p>
<ul><li>Enter <b>patient service charges into the superbill</b> accurately and timely</li>
<li>Apply correct <b>CPT and diagnosis codes</b> for allergen immunotherapy services</li>
<li>Review entries for <b>accuracy and completeness</b>, flagging discrepancies</li>
<li>Partner with <b>clinical and billing teams</b> to ensure proper charge capture</li>
<li>Maintain <b>HIPAA-compliant patient records and documentation</b></li>
</ul><h3 class="jobSectionHeader"><b>What We&rsquo;re Looking For</b></h3>
<ul><li><b>1+ year of experience</b> in a <b>clinical, laboratory, or medical billing setting</b></li>
<li>Familiarity with <b>superbill charge entry or medical billing fundamentals</b></li>
<li>Strong attention to detail and ability to <b>follow protocols precisely</b></li>
<li>Ability to work in a <b>fast-paced clinical environment</b></li>
<li>Proficiency with <b>EHR systems and Microsoft Office</b></li>
</ul>
<p><b>Preferred</b></p>
<ul><li>Experience in <b>allergy, immunology, or compounding pharmacy settings</b></li>
<li>Knowledge of <b>CPT codes for allergen immunotherapy (e.g., 95165, 95170)</b></li>
<li>Experience with <b>allergen extract preparation or vial mixing</b></li>
<li>Certification such as <b>CMA or CPhT</b></li></ul></div>

Billing Associate

Brown University Health

<div><ul><li>Job ID: JR-109679
</li><li>Entity: Rhode Island Hospital
</li><li>Location Name: Rhode Island Hospital
</li><li>City, State: Providence, RI
</li><li>Work Type: FULL TIME
</li><li>Hours Per Week: 40
</li><li>Shift: Variable
</li><li>Posted Date: 5/8/2026
</li></ul><div><h2 class="jobSectionHeader"><b>SUMMARY</b></h2>
<p>
Reports to Manager, Pharmacy Operations, under the supervision of a Pharmacist and direction of the Medication History Pharmacy Technician Group Leader (RIH, TMH only), the Pharmacy Medication History Technician serves as a key and integral part of the progressive pharmacy-managed medication reconciliation practice model. Has primary responsibility to accurately obtain and compile current, detailed, and complete home medication history lists and allergies for patients to be admitted to the hospital. Uses all relevant sources to obtain the most current required information including, but not limited to, patient and family interviews, direct contact with outpatient pharmacies, extended care facilities, and provider offices. Accurately documents detailed and verified current home medication list, including relevant related information, in the electronic medical record (EMR). Reviews patient allergy information in EMR, updates as needed. Interacts effectively and compassionately with patients and families in manner. Interacts effectively and professionally with other health care providers at all levels including, but not limited to, providers, nurses, and ancillary support personnel. Participates in continuous quality improvement activities and functions in a manner that contributes to a highly effective multidisciplinary work group. Brown University Health employees are expected to successfully role model the organization's values of <b>Compassion</b>, <b>Accountability</b>, <b>Respect</b>, and <b>Excellence</b> as these values guide our everyday actions with patients, customers and one another.</p>
<p>
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:</p>
<ul>
<li>Instill Trust and Value Differences</li>
<li>Patient and Community Focus and Collaborate</li>
</ul><h2 class="jobSectionHeader"><b>RESPONSIBILITIES</b></h2>
<h3 class="jobSectionHeader"><b>PRINCIPAL DUTIES AND RESPONSIBILITIES:</b></h3>
<ul><li>Obtains and compiles current, detailed, and complete home medication history list. Medication history list shall include drug name, dose and dose form, frequency, and route of administration for prescription medications, over the counter drugs, and complementary and alternative medications currently taken by the patient.</li>
<li>Obtains and compiles patient allergy information including reaction experienced by the patient.</li>
<li>Uses all relevant sources to obtain the most current home medication history list and allergy information including, but not limited to, patient and family interviews, direct contact with patients&rsquo; outpatient pharmacies, extended care facilities, and provider offices.</li>
<li>Communicates home medication list discrepancies identified via the medication history process with the provider and/or pharmacist; hands off unresolvable medication history related issues; tracks follow-up to ensure closure.</li>
<li>Refers suspected actual, prevented, and near miss medication errors to a pharmacist for appropriate follow-up and reporting.</li>
<li>Serves as a resource to the pharmacist regarding home medication histories and other related information, provides follow-up as deemed appropriate by the pharmacist.</li>
<li>Documents detailed and verified current home medication list accurately, including relevant related information, if any, in the electronic medical record (EMR).</li>
<li>Ensures patient allergy information, including relevant related information, if any, is correctly documented in EMR, updates if needed.</li>
<li>Compiles medication history lists, verifies allergies, and documents in EMR in an efficient and timely manner with the highest level of accuracy.</li>
<li>Responds appropriately to providers, nurses and others who request a medication history. Manages, triages, and ensures follow-up in a timely manner.</li>
<li>Ensures high quality customer service is provided and displayed at each patient, family, outreach, and team interaction.</li>
<li>Exhibits a friendly, pleasant, compassionate and helpful nature demonstrating a strong customer service orientation when interacting with patients and their families.</li>
<li>Directs, triages, or communicates, to the appropriate provider or staff member, questions or inquiries received from the patient and their family which are outside the scope of the medication history technician.</li>
<li>Interacts effectively and professionally with other health care providers at all levels including, but not limited to, providers, nurses, and support personnel.</li>
<li>Participates in quality assurance activities for the pharmacy-managed medication reconciliation practice model.</li>
<li>Participates in quality assessment and improvement activities and medication safety initiatives as they relate to the pharmacy-managed medication reconciliation practice model.</li>
<li>Utilizes experience-based knowledge to identify opportunities for improvement related to quality, safety, regulatory, or financial outcomes.</li>
<li>Rotates to all applicable medication history work assignments and work shifts.</li>
<li>Acknowledges and demonstrates professionalism for self and others.</li>
</ul><h2 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS</b></h2>
<h3 class="jobSectionHeader"><b>EXPERIENCE &amp; BASIC KNOWLEDGE:</b></h3>
<ul><li>High school graduate or equivalent degree. Completion of one to two years of college preferred.</li>
<li>Maintains current unrestricted Rhode Island Pharmacy Technician licensure.</li>
<li>Holds and maintains current National Pharmacy Technician Certification (CPhT) or has a minimum of one-year licensed pharmacy technician work experience in an outpatient pharmacy setting, sits for National Pharmacy Technician Certification (CPhT) exam within first 6 months of hire, and achieves and maintains National Pharmacy Technician Certification (CPhT) within 12 months of hire.</li>
<li>Minimum one-year pharmacy technician experience in an outpatient pharmacy setting.</li>
<li>Strong customer service presence and verbal and written communication skills necessary to interact with patients, families, physicians, LIPs, RNs and ancillary support staff.</li>
<li>Strong focused and active listening skills including ability to listen attentively while blocking out distractions and to identify key points and ideas.</li>
<li>Must possess solid computer skills including Microsoft Office Suite, as well as email and calendar applications. Must be comfortable in using internet web applications and multiple pharmacy and system-wide applications.</li>
<li>Work is exact and requires the ability to pay attention to detail and to stay focused to avoid serious error in compiling and documenting home medication lists and verifying allergies.</li>
<li>Must be able to multi-task and reprioritize as needed, while maintaining the highest-level accuracy and customer service standards.</li>
</ul><h3 class="jobSectionHeader"><b>WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:</b></h3>
<ul><li>Medication history technician will be based in the Emergency Department or Admitting Department initially.</li>
<li>Work requires ability to stay focused in a fast paced ever changing environment.</li>
<li>Work may require extended periods of time spent standing and walking.</li>
<li>Work requires the visual acuity and manual dexterity necessary to operate a personal computer and input data into EMR using a typical keyboard and computer mouse to navigate screens on a computer monitor.</li>
<li>New hires into this position must successfully pass a drug screen in conformance with Rhode Island State Law.</li>
</ul><h3 class="jobSectionHeader"><b>INDEPENDENT ACTION:</b></h3>
<ul><li>Performs independently within department policies and practices.</li>
<li>Refers specific complex problems to supervisor where clarification of departmental policies and procedures may be required.</li>
</ul><h3 class="jobSectionHeader"><b>SUPERVISORY RESPONSIBILITY:</b></h3>
<ul><li>None.</li>
</ul><h2 class="jobSectionHeader"><b>Pay Range</b></h2>
<p>
$25.89-$26.42</p>
<h2 class="jobSectionHeader"><b>
Location</b></h2>
<p>
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903</p>
<h2 class="jobSectionHeader"><b>
Work Type</b></h2>
<p>
Rotating day and evening shifts. Includes weekdays, weekends, and holidays.</p>
<h2 class="jobSectionHeader"><b>
Work Shift</b></h2>
<p>
Variable</p>
<h2 class="jobSectionHeader"><b>
Driving Required</b></h2>
<p>
No</p>
<h2 class="jobSectionHeader"><b>
Union</b></h2>
<p>
International Brotherhood Teamsters</p>
<p><i>
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.</i></p></div></div>

Medication History Technician Specialist

<div><ul><li>Job ID: JR-107860
</li><li>Entity: Rhode Island Hospital
</li><li>Location Name: Rhode Island Hospital
</li><li>City, State: Providence, RI
</li><li>Work Type: PER DIEM
</li><li>Hours Per Week: Variable
</li><li>Shift: Variable
</li><li>Posted Date: 4/7/2026
</li></ul><div><h2 class="jobSectionHeader"><b>SUMMARY</b></h2>
<p>
Reports to Manager, Pharmacy Operations, under the supervision of a pharmacist and direction of the Medication History Pharmacy Technician Supervisor, the Pharmacy Medication History Technician Specialist, Remote serves as a key and integral part of the progressive pharmacy-managed medication reconciliation practice model. Is responsible for remote services which includes accurately obtaining and compiling current, detailed, and complete home medication history lists and allergies for patients to be admitted to the hospital. Uses all relevant sources to obtain the most current required information including, but not limited to, patient and family interviews, direct contact with outpatient pharmacies, extended care facilities, and provider offices. Accurately documents detailed and verified current home medication list, including relevant related information, in the electronic medical record (EMR). Reviews patient allergy information in EMR, updates as needed. Interacts effectively and compassionately with patients and families. Interacts effectively and professionally with other health care providers at all levels including, but not limited to, providers, nurses, and ancillary support personnel. Participates in continuous quality improvement activities and functions in a manner that contributes to a highly effective multidisciplinary work group.</p>
<h2 class="jobSectionHeader"><b>
RESPONSIBILITIES</b></h2>
<ul><li>Establishes and maintains compliance with Brown University Health&rsquo;s Flexible Work Arrangements Guidelines and Forms.</li>
<li>Receives remote notifications of medication reconciliation that need to be completed.</li>
<li>Obtains and compiles current, detailed, and complete home medication history list. Medication history list shall include drug name, dose and dose form, frequency, and route of administration for prescription medications, over the counter drugs, and complementary and alternative medications currently taken by the patient.</li>
<li>Obtains and compiles patient allergy information including reaction experienced by the patient.</li>
<li>Uses all relevant sources to obtain the most current home medication history list and allergy information including, but not limited to, patient and family interviews, direct contact with patients&rsquo; outpatient pharmacies, extended care facilities, and provider offices.</li>
<li>Communicates home medication list discrepancies identified via the medication history process with the provider and/or pharmacist; hands off unresolvable medication history related issues; tracks follow-up to ensure closure.</li>
<li>Refers suspected actual, prevented, and near miss medication errors to a pharmacist for appropriate follow-up and reporting.</li>
<li>Serves as a resource to the pharmacist regarding home medication histories and other related information, provides follow-up as deemed appropriate by the pharmacist.</li>
<li>Documents detailed and verified current home medication list accurately, including relevant related information, if any, in the electronic medical record (EMR).</li>
<li>Ensures patient allergy information, including relevant related information, if any, is correctly documented in EMR, updates if needed.</li>
<li>Compiles medication history lists, verifies allergies, and documents in EMR in an efficient and timely manner with the highest level of accuracy.</li>
<li>Responds appropriately to providers, nurses and others who request a medication history. Manages, triages, and ensures follow-up in a timely manner.</li>
<li>Ensures high quality customer service is provided and displayed at each patient, family, outreach, and team interaction.</li>
<li>Exhibits a friendly, pleasant, compassionate, and helpful nature demonstrating a strong customer service orientation when interacting with patients and their families.</li>
<li>Directs, triages, or communicates, to the appropriate provider or staff member, questions or inquiries received from the patient and their family which are outside the scope of the medication history technician.</li>
<li>Interacts effectively and professionally with other health care providers at all levels including, but not limited to, providers, nurses, and support personnel.</li>
<li>Participates in quality assurance activities for the pharmacy-managed medication reconciliation practice model.</li>
<li>Participates in quality assessment and improvement activities and medication safety initiatives as they relate to the pharmacy-managed medication reconciliation practice model.</li>
<li>Utilizes experience-based knowledge to identify opportunities for improvement related to quality, safety, regulatory, or financial outcomes.</li>
<li>Rotates to all applicable medication history work assignments and work shifts.</li>
<li>Acknowledges and demonstrates professionalism for self and others.</li>
</ul><h2 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS</b></h2>
<ul><li>High school graduate or equivalent degree. Completion of one to two years of college preferred.</li>
<li>Maintains current unrestricted Rhode Island Pharmacy Technician licensure.</li>
<li>Holds and maintains current National Pharmacy Technician Certification (CPhT) or has a minimum of one-year licensed pharmacy technician work experience in an outpatient pharmacy setting, sits for National Pharmacy Technician Certification (CPhT) exam within first 6 months of hire, and achieves and maintains National Pharmacy Technician Certification (CPhT) within 12 months of hire. Applies for and obtains a Rhode Island Tech II license immediately after notification of successful CPhT certification.</li>
<li>Minimum one-year pharmacy technician experience in an outpatient pharmacy setting.</li>
<li>Strong customer service presence and verbal and written communication skills necessary to interact with patients, families, physicians/practitioners, nursing, and ancillary support staff.</li>
<li>Strong focused and active listening skills including ability to listen attentively while blocking out distractions and to identify key points and ideas.</li>
<li>Must possess solid computer skills including Microsoft Office Suite, as well as email and calendar applications. Must be comfortable in using internet web applications and multiple pharmacy and system-wide applications.</li>
<li>Work is exact and requires the ability to pay attention to detail and to stay focused to avoid serious error in compiling and documenting home medication lists and verifying allergies.</li>
<li>Must be able to multi-task and reprioritize as needed, while maintaining the highest-level accuracy and customer service standards.</li>
</ul><h2 class="jobSectionHeader"><b>WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS</b></h2>
<ul><li>Employee will be responsible to establish a secure workspace environment to protect the confidentiality of sensitive information. Sensitive information includes confidential information, protected health information (PHI), and protected identifiable information (PII).</li>
<li>Employee will be responsible for costs associated with setting up, furnishing, and managing their remote employee workspace and for costs of maintaining appropriate internet connectivity to access Brown University Health Information Services resources.</li>
<li>Work may require extended periods of time spent sitting.</li>
<li>Work requires the visual acuity and manual dexterity necessary to operate a computer and input data into EMR using a typical keyboard and computer mouse to navigate screens on a computer monitor.</li>
<li>New hires into this position must successfully pass a drug screen in conformance with Rhode Island State Law.</li>
</ul><h2 class="jobSectionHeader"><b>INDEPENDENT ACTION</b></h2>
<p>
Performs independently within department policies and practices. Refers specific complex problems to supervisor where clarification of departmental policies and procedures may be required.</p>
<h2 class="jobSectionHeader"><b>
Pay Range</b></h2>
<p>
$19.97-$32.96</p>
<h2 class="jobSectionHeader"><b>
Location</b></h2>
<p>
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903</p>
<h2 class="jobSectionHeader"><b>
Work Type</b></h2>
<p>
Rotating day and evening shifts. Includes weekdays, weekends, and holidays.</p>
<h2 class="jobSectionHeader"><b>
Work Shift</b></h2>
<p>
Variable</p>
<h2 class="jobSectionHeader"><b>
Daily Hours</b></h2>
<p>
Per Diem - As required</p>
<h2 class="jobSectionHeader"><b>
Driving Required</b></h2>
<p>
No</p>
<p><i>
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.</i></p></div></div>

Medication History Technician Specialist, Remote

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