ambulatory care coordinator

WakeMed Health & Hospitals

<b>Overview:</b> The Ambulatory Care Nurse (ACN) is a Registered Nurse responsible for providing nursing care management services to the assigned populations. The ACN utilizes a collaborative approach to anticipate, integrate, and coordinate the patient?s plan of care and maximize the ability to remain in a community setting. In collaboration with the physician, the nurse identifies at risk patient populations who require care management services. The ACN serves as a patient/family advocate and acts as a communication link between the physician, patient, family, and interdisciplinary health care team, as well as community resources. The Ambulatory Care Nurse understands the needs of the organization and supports the mission, values, and management of patient care services. The ACN actively supports and incorporates ANA Scope and Standards of Nursing Practice, North Carolina Board of Nursing Practice Act, WakeMed's Division of Nursing Professional Practice model, and WakeMed's Patient & Family Centered Care (PFCC) model. Department Description:
<br><br>
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
<br><br>
EOE
<br><br>
<b>Licensure:</b> Registered Nurse Required Education: Diploma Nursing Or Associate's Degree Nursing Required Bachelor's Degree Nursing Preferred Experience: 2 Years Nursing Or No Experience Required With Preferred Education

Ambulatory Care Nurse II

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Mission Statement</b></h2><p>
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p><h2 class="jobSectionHeader"><b>
Responsibilities*</b></h2><ul><li>
Serve as a clinical resource and consultant in a multi-disciplinary setting to patients, families, nurses, and medical staff specializing in ostomy care, peristomal wound management, and complex wounds.</li><li>
Perform daily phone and triage tasks in MiChart related to patient concerns, issues, and needs.</li><li>
Care is focused on young adults, adult, and geriatric patient population. Pediatric care may also be provided.</li><li>
Collaborate with the nursing school and/or other groups, both inside and outside the institution, to support outpatient ostomy needs.</li><li>
Perform pre-operative and post-operative care for patients and families, which includes education, surgical markings, and plans of care in the outpatient setting.</li><li>
Provide consultation and recommendations of wound and ostomy care supplies and equipment.</li><li>
Develop and maintain patient, family, and nursing education materials related to management of complex wounds, fistulas, and ostomy care.</li><li>
Plan and implement educational programs for healthcare professionals (students, residents, fellows, etc.) to support professional development programs.</li><li>
Participate in the development of institutional policies, procedures, and guidelines in keeping with evidenced-based practice and standards for nursing care of complex wounds, fistulas, and ostomies.</li><li>
Participate in quality assurance/quality improvement and evidenced-based practice initiatives related to ostomy and wound care.</li><li>
Participate in department committee meetings to improve ostomy/wound care across the care continuum.</li><li>
Maintenance of professional wound/ostomy certifications</li></ul><p></p><p><b><br>
Expectations</b></p><p>
Demonstrated ability to practice independently, set goals, promote teamwork, coordinate and perform multiple activities and problem solve as measured by interview, references, and performance evaluations.</p><p>
Demonstrated ability to set and implement priorities, organize and delegate effectively and efficiently.</p><p>
Demonstrated ability to work collaboratively and communicate well with others (including peers, learners, faculty and members of other hospital-based clinical service teams).</p><p>
Demonstrate abilities in interpersonal, verbal and written communication skills, organizational skills and problem-solving skills within all levels of the health care team.</p><h2 class="jobSectionHeader"><b>
Required Qualifications*</b></h2><ul><li>
Current licensure as a Registered Nurse in the State of Michigan</li><li>
Educational Requirement: (must meet one of the following):<ul><li>
Bachelors degree in Nursing OR</li><li>
Associates degree/diploma in nursing AND a Masters degree in Nursing<br>
</li></ul></li><li>
Five (5) years of RN experience providing direct care to adult surgical patients</li><li>
Minimum of two (2) years of experience (within the last 5 years) of direct patient care to ostomy patients in the inpatient, outpatient, or home-care setting</li><li>
Minimum of two (2) years being credentialed in wound and ostomy (CWON) nursing care by an accredited national certification board</li></ul><p></p><p><br>
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.</p><p>
RESUME REQUIRED (for both internal &amp; external applicants):<br>
You must attach a complete and accurate resume to be fully considered for this position.</p><h2 class="jobSectionHeader"><b>
Desired Qualifications*</b></h2><ul><li>
WOCN certified</li><li>
Minimum of five (5) years of experience with complex patients in a critical setting (ICU or ED)</li><li>
Ambulatory care experience preferred</li><li>
Previous experience with the ordering and management of DME preferred</li><li>
Demonstrated ability to be self-directed and work autonomously to prioritize patient care needs</li><li>
Demonstrated ability to apply critical thinking skills in daily practice through use of the nursing process</li><li>
Demonstrated ability to work collaboratively and maintain professional working relationships</li><li>
Demonstrated ability to perform professional presentations/lectures</li><li>
Two (2) or more years of recent (in last 5 years) experience with electronic medical records, specifically EPIC. Computer/typing skills such as Microsoft Word and Excel.</li></ul><h2 class="jobSectionHeader"><b>
Why Join Michigan Medicine?</b></h2><p>
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p><p><b>
What Benefits can you Look Forward to?</b></p><p>
Nursing at Michigan offers a competitive salary with excellent benefits!</p><p><b>
Hourly range for RSAM Registered Nurses</b> $43.10-$67.03/ hour</p><ul><li>
 Evening Shift Differential-$3.00 / hour</li><li>
 Night Shift Differential- $4.00 / hour</li><li>
 Day Shift Weekend Differential- $2.90 / hour</li><li>
 Evening Shift Weekend Differential- $5.90 / hour</li><li>
 Night Shift Weekend Differential- $6.90 / hour</li><li>
 Charge Nurse Differential- $1.00 / hour</li></ul><p>
The benefit package includes:</p><ul><li>
Excellent medical, dental and vision coverage</li><li>
2:1 Match on retirement savings and immediate vesting</li><li>
Generous Paid Time Off Allowances</li><li>
Robust Tuition and Certification support programs</li><li>
Large offering of no cost CEs and professional development for advancement</li></ul><h2 class="jobSectionHeader"><b>
Nursing Specific Info</b></h2><p>
Salary &amp; Nursing Framework Level:<br>
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:<br>
CCC- COMPETENT NE.<br>
Actual RSAM LEVEL and salary will be determined at time of hire.<br>
RSAM levels range from CCC-COMPETENT NE to CCC-EXPERT NE TO CCC-MASTERY NE or CCC-Mastery Plus NE.<br>
<br>
Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period.<br>
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.<br>
Positions less than 20 hours/week may be combined.<br>
<br>
If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.</p><h2 class="jobSectionHeader"><b>
Modes of Work</b></h2><p>
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><h2 class="jobSectionHeader"><b>
Work Schedule</b></h2><p>
? Hours per week: 40 hours</p><p>
? Shift: Days; Monday through Friday, variable shifts.Flexibility in scheduling is required.</p><p><br>
Location: Taubman Center, Cancer Center, Brighton Center for Specialty Care, Dominos Farms, Chelsea Professional Building and other locations as needed based on divisional growth changes/strategies. This is not a remote position.</p><p>
All employees will be expected to float to a designated unit(s) in times of low census or department needs.</p><h2 class="jobSectionHeader"><b>
Union Affiliation</b></h2><p>
This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.</p><h2 class="jobSectionHeader"><b>
Background Screening</b></h2><p>
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p><h2 class="jobSectionHeader"><b>
U-M EEO Statement</b></h2><p>
The University of Michigan is an equal employment opportunity employer.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>276177</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>CLINICAL CARE COORDINATOR: Ambulatory Care Services (Ostomy Nurse)</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>CLIN CARE COORD COMPETENT-NE</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Michigan Medicine - Ann Arbor</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Onsite
</p></div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Um Hospital</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM Gen Surg Clinic - Tech</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>4/10/2026 - 4/19/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Nursing- All Nursing
<br>
Nursing- Ambulatory Care and Clinics
<br>
Nursing- Medical Surgical</p></div></div></div>

CLINICAL CARE COORDINATOR: Ambulatory Care Services (Ostomy Nurse)

Baptist Health System, Inc.

<div><p>About Baptist Health<br>
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.</p><p></p><p><b>
Epic Ambulatory/Cadence Application Analyst, Remote Eligible, Jacksonville, Baptist Medical Center</b>.</p><p></p><p>
Epic Ambulatory application analysts act as a vital link between operations and information technology, ensuring that Epic functions seamlessly. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization. A significant portion of an analyst&rsquo;s day is devoted to resolving break-fix issues, performing routine maintenance tasks and/or monitoring and troubleshooting error logs related to interfaces These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions or follow-up, which also includes support of complementary workflows. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings.</p><p></p><p>
Epic Ambulatory application analysts also spend time collaborating with cross-functional teams including Clinical Informatics, other application teams and project managers. Their week may include a team huddle, weekly group meeting or a smaller session with their team lead. Throughout the day, they may lead various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective. In addition, they will contact end-users via various communication methods to clarify end-user request to implement optimizations and project requests. Will be involved with mentoring junior analysts and ensuring operational best practices. Perform quality assurance and integrated testing of optimization and project requests along with newly released vendor functionality to ensure system reliability. Coordinate projects across applications and develops application specific enhancements and reports in alignment with organizational priorities.</p><p></p><p>
For more than 25 years, health care consumers have named Baptist Health the &quot;most preferred healthcare provider&quot; in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.</p><p></p><p>
Baptist Health offers competitive pay &amp; comprehensive benefits packages as well as opportunities for professional growth &amp; advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.</p><p></p><p><b>
Epic Ambulatory/Cadence Application Analyst, you will be responsible for:</b></p><ul><li><p>
The role ensures the operational effectiveness of enterprise applications, addressing user needs while assisting with incidents, updates, and upgrades to maintain system health.</p></li><li><p>
Provide ongoing analysis and trouble-shooting support of application system components to meet needs and clinical/business requirements.</p></li><li><p>
Perform applications testing and participates in integrated testing of current and newly released vendor functionality to ensure system reliability.</p></li><li><p>
Contribute to updates, upgrades, and projects within and across applications and develops application specific solutions.</p></li><li><p>
Provide 24/7 customer support for applications within accountability.</p></li><li><p>
Certification Note: If supporting an Epic application, appropriate EPIC Certification is required within 6 months.</p></li></ul><p></p><p><b>
Experince:</b></p><ul><li><p>
1-2 years Project Management Experience Required</p></li><li><p>
Knowledge of clinical system applications Preferred</p></li><li><p>
Minimum 2 years of related experience Required</p></li><li><p>
Experience with Epic Ambulatory and Cadence, including build configuration and implementation preferred</p></li><li><p>
Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions preferred</p></li><li><p>
Strong experience using Microsoft Visio for workflow documentation and implementation planning preferred</p></li><li><p>
Hybrid background in both clinical and technical domains strongly preferred</p></li></ul><p></p><p>
Education/Degree Required:</p><p>
High School Diploma</p><p>
Degree Preferred:</p><p>
Bachelors</p><ul><li><p>
Certified - EPIC Required</p></li><li><p>
Epic Ambulatory highly preferred</p></li><li><p>
Epic Cadence preferred</p></li><li><p>
Academy of Health Information Professionals (AHIP) Preferred</p></li></ul><p>
Primary Location:</p><p></p>
IT Building - Beach Blvd</div>

Epic Ambulatory/Cadence Application Analyst, Remote Eligible, Jacksonville, Baptist Medical Center

University of Rochester

<p></p><div><p>As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
</p><p></p><p><b>Job Location (Full Address):
</b></p><p></p>220 Hutchison Rd, Rochester, New York, United States of America, 14620
<p></p><p><b>Opening:
</b></p><p></p><p>Worker Subtype:
</p>Regular
<p></p><p>Time Type:
</p>Full time
<p></p><p>Scheduled Weekly Hours:
</p>40
<p></p><p>Department:
</p>500056 SMH Medical Oncology - Pluta
<p></p><p>Work Shift:
</p>UR - Day (United States of America)
<p></p><p>Range:
</p>UR URCA 204 H
<p></p><p>Compensation Range:
</p>$18.50 - $24.98
<p></p><div><div><div><div><div><div><div><p><i>The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
</i></p></div></div></div></div></div></div></div><p></p><p><b>Responsibilities:
</b></p><p></p>Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff.
<p></p><p><b>ESSENTIAL FUNCTIONS
</b></p><ul><li>Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients&rsquo; special needs, and monitors reception area to ensure patient needs are met. Provides interaction of warm hand-off to registration and insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Ensures cleanliness and order in the waiting room/lobby.
</li><li>Collects patient demographic and financial information in an efficient, customer-oriented manner. Asks specific questions of patient to verify information accuracy to establish a billable account. Enters information into electronic medical record (EMR) and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Ensures completion of all appropriate forms by patients, such as Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
</li><li>Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient&rsquo;s needs, and ensures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses two patient identifiers to ensure provision of the summary to the correct patient. May assist with provider template changes. Collects patient co-pays, prepares end of day deposits and reconciles any discrepancies.
</li><li>Answers phone in a timely and courteous manner. Manages incoming clinic calls and sorts calls to various providers. Opens telephone encounter in EMR when speaking with patients. Ensures routing of encounter in EMR to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
</li><li>Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Ensures accuracy of patient schedules. Identifies ways to reduce follow-up, repetitive, or corrective work. Manages multiple processes in EMR, including messaging in In Basket and referral work queue processing, which is part of the patient legal medical record, therefore, ensures accurate and concise information is entered.
</li><li>Assesses the urgency of a situation and determines appropriate routing for the patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
</li><li>May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties.
</li>Other duties as assigned.<br>
<li>
</li></ul><p><br>
<b>MINIMUM EDUCATION &amp; EXPERIENCE
</b></p><ul><li>High School diploma and 1 year related experience in an administrative office or customer service field required or
</li><li>Completion of Vision Care 1,2,3 courses required
</li>Or equivalent combination of education and experience<br>
<li>
</li></ul><p><br>
<b>KNOWLEDGE, SKILLS AND ABILITIES
</b></p><ul><li>Medical terminology experience preferred
</li><li>Demonstrated ability to word process documents and enter data into a database preferred
</li><li>Demonstrates the ICARE values to patient, families and staff preferred
</li><li>Demonstrated skills related to achievement of customer satisfaction preferred
</li><li>Ability to act as a resource to less experienced staff preferred
</li></ul><p></p><p>The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University&rsquo;s Mission to Learn, Discover, Heal, Create &ndash; and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.</p></div><p></p>

Outpatient Access Rep II

Alliance Hearing

<div><div><b>Medical Office Assistant</b><b> </b><b>(Patient Care Coordinator)</b></div><div>
Boca Raton, FL 33431</div><div>
Starting at $18.00-$20.00/Hour (based on experience) plus Monthly Bonus Opportunities!</div><div>
Monday-Friday, 9:00 AM-5:00 PM (No nights or weekends!)</div><div>
</div><div>
For over 80 years, <b>Beltone </b>has been &ldquo;Helping the World Hear Better&quot; and has consistently achieved the highest customer care satisfaction ratings. A global leader in hearing healthcare, Beltone is currently seeking dynamic and motivated Administrative and Customer Service Professionals to join our team and launch a rewarding new career.</div><div>
</div><div><b>
Primary Function</b></div><div>
The Patient Care Coordinator, or PCCs, primary responsibility is to professionally manage the patient process through the administration of the front office including answering patient calls, scheduling appointments, processing insurance verifications, completing administrative and financial reports, creating invoices, and ordering equipment and supplies. The primary goal of the PCC is to provide excellent customer service in a professional atmosphere.</div><div>
</div><div><b>
Objectives &amp; Goals</b></div><div>
The PCC will strive to increase revenue by ensuring patients are scheduled in an efficient manner and reach or exceed targeted sales &amp; marketing goals.</div><div>
</div><div><b>
Responsibilities</b></div><ul><li>
Greet all visitors.</li><li>
Answer multi-line telephone and arrange appointments for the Hearing Care Professional (HCP).</li><li>
Directs caller to destination and records name, time of call, nature of business, media referral, and person called upon.</li><li>
Schedules follow-up appointments.</li><li>
Ensures quality customer service.</li><li>
Oversee the daily operation of services for the location, including the execution of contracts, deposits, and billing.</li><li>
Verify patients' insurance eligibility and benefits through all insurance carriers.</li><li>
Collects and distributes mail, messages, and reports to the appropriate staff members.</li><li>
Maintains patient files and database according to HIPPA regulations and by ensuring information is up-to-date.</li><li>
Respects patients by recognizing their rights and maintaining confidentiality.</li><li>
Makes phone calls to existing patients generate business (no cold-calling).</li><li>
Assists the HCP by executing the &quot;Cleaning Process&quot; on patients' hearing instruments.</li><li>
Prepare and generate reports for the clinic and corporate office.</li><li>
Maintain the cleanliness of the office.</li><li>
Perform a variety of additional administrative.</li><li>
All other duties as assigned.</li></ul><div><b>
Qualifications &amp; Requirements</b></div><ul><li>
High School diploma or equivalent is required.</li><li>
Two (2) years previous medical or general office experience preferred.</li><li>
Two (2) years previous customer service experience preferred.</li><li>
Must be well organized and able to multitask efficiently.</li><li>
Must have the ability to communicate effectively in English.</li><li>
Must be proficient in MS Office and have good computer skills.</li><li>
Must have the ability to sit at a desk for 70%-90% of the workday in a general office environment.</li></ul><div><b>
Compensation &amp; Benefits</b></div><ul><li>
Starting at $18.00-$20.00/hour (based on experience) PLUS Monthly Bonus Opportunities</li><li>
Full-time (40 hours/ week), Monday-Friday, 9am-5pm (No evenings or weekends!)</li><li>
Health, Vision, Dental, Life Insurance, Short-Term &amp; Long-Term Disability, FSA and More</li><li>
401(k) Plan</li><li>
Earned Paid Time Off</li><li>
Paid Holidays</li></ul><p></p><div><b><br>
No Phone Calls</b></div><div><b>
Must Apply Online</b></div><div><b>
No Staffing Agencies</b></div></div>

Beltone Medical Office Assistant (Patient Care Coordinator)

Neighborhood Healthcare

<div><p><i>Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together.</i></p>
<p><i>
Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.</i></p>
<p><i>
As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.</i></p>
<p>
The Home Care Administrative Coordinator will coordinate authorized home care and home health services for Program for All-Inclusive Care for the Elderly (PACE) participants. This role will work with care teams to ensure proper care services are provided through contracted agencies to meet the needs of participants. In addition, this role will serve as the liaison between PACE and contracted home care and home health agencies.</p>
<p><b><i>
This position is fully onsite; home site can be Murrieta or Riverside. Schedule: Monday-Friday; 8am-5pm.</i></b></p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Serves as main point of contact for contracted home care and home health agencies regarding referrals, authorizations, scheduling, and follow-ups</li>
<li>Prepares, processes, and completes participants referrals for services, including communicating referrals, instructions, and schedule details to participants and their families</li>
<li>Documents and tracks actions, services, and status updates in designated logs and participant electronic medical records (EMR) in accordance with clinical, DHCS, and CMS regulations and guidelines</li>
<li>Monitors and reports status of authorization requests for participants; escalates issues to direct supervisor, as needed</li>
<li>Works with clinical team to coordinate referral re-authorizations for home care and home health contracted agencies to avoid lapses in authorization or delays in services</li>
<li>Monitors, tracks, and evaluates personal care services delivered to participants by contracted home care agencies to ensure services are aligned to care plans, including verifying completion of competency assessments</li>
<li>Reviews and responds to home care concerns from participants and contracted agencies</li>
<li>Attends the interdisciplinary team meetings as a member to communicate participant changes and participate in care planning</li>
<li>Reviews and uploads home care and home health medical records to identify follow-ups; works with clinical teams to ensure follow-ups are processed in a timely manner</li>
<li>Reschedules missed services or appointments and notifies clinical teams according to policies</li>
<li>Screens, answers, and responds to home care/health calls and messages</li>
</ul>
<p><b>Qualifications</b></p>
<p><b>
Education/Experience</b></p>
<ul>
<li>High school diploma or GED required; bachelor&rsquo;s degree in business administration or heath related field preferred</li>
<li>Current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines- may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards</li>
<li>One year experience working with frail or elderly population preferred</li>
<li>Experience working in adult day health center or PACE preferred</li>
<li>Bilingual (English/Spanish) highly preferred</li>
</ul>
<p><b>Additional Qualifications(Knowledge, Skills and Abilities)</b></p>
<ul>
<li>Excellent verbal and written communication skills, including superior composition, typing and proofreading skills</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Knowledgeable about and experience with adult day health centers and treating geriatric patients</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Ability to takes on call rotations on an alternating basis to include weekends and evenings</li>
<li>Excellent planning and organizational ability</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
<p>Physical Requirements</p>
<ul>
<li>Ability to lift/carry 50 lbs/weight</li>
<li>Ability to stand for long periods of time</li>
</ul>
<p><i>Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!</i></p>
<p><i>
Pay range: $24.95 - $34.93 per hour, depending on experience.</i></p>
<p><b>
Compensation Disclosure: </b>The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</p></div>

Home Care Administrative Coordinator-PACE

Familywise Services

<div><p><b><i>Who We Are</i></b></p>
<p>
FamilyWise has been keeping children safe and helping families lead stable, healthy and productive lives since 1976. Our programs help families build resiliency, identify and harness their strengths, and connect to other resources. We promote individual and community-led actions that enhance supports for children, parents, and families across Minnesota.</p><br>
<p></p>
<p><b><i>
Why You&rsquo;ll Love Working Here</i></b></p>
<p>
Our mission is to strengthen families by promoting the safety, stability, and wellbeing of children, and our vision is for a world where every child thrives. As a multi-service, multi-cultural agency, FamilyWise focuses on nurturing children, families, and communities through culturally competent services. Our staff reflect the communities we serve through shared lived experiences and cultural background, and many can provide services in languages other than English. Our programs focus on natural supports, experiential learning, education, and a therapeutic approach with expertise in trauma-effective care.</p><br>
<p></p>
<p><b><i>
WAGES</i></b></p>
<p>
$23.00 per hour</p><br>
<p></p>
<p><b><i>
BENEFITS</i></b></p>
<ul>
<li>Paid vacation and sick time</li>
<li>Nine paid holidays and three floating holidays</li>
<li>Competitive health, dental, and vision insurance</li>
<li>Health Savings Account (HSA), and options for Flexible Spending Accounts (FSA)</li>
<li>Long-term disability insurance &ndash; the employer pays the premiums</li>
<li>Employer-paid basic life insurance with the option for additional coverage paid by the employee</li>
<li>Voluntary benefits: Accident, hospital indemnity, critical illness, short-term disability insurance</li>
<li>FWS sponsors a retirement plan with 3% employer match and immediate vesting</li></ul><br>
<p></p>
<p>
Because FamilyWise is a member with Metropolitan Alliance of Connected Communities (MACC) who partners with St. Mary&rsquo;s University, FamilyWise employees and their spouses are also eligible for the following benefits at St. Mary&rsquo;s University:</p>
<ul>
<li>Discounted tuition for Bachelor&rsquo;s, Master&rsquo;s, and Doctorate programs</li>
<li>Professional development opportunities</li>
<li>Access to advancement (internships, job placement, field practice)</li></ul><br>
<p></p>
<p><b><i>
Job Summary</i></b></p>
<p>
FamilyWise is hiring a Wraparound Care Coordinator to facilitate a team process to give families voice and choice, with the goal of helping young people with behavioral health issues to live in a stable family or community setting.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Engaging children and families involved with multiple systems.</li>
<li>Developing and facilitating family-centered teams.</li>
<li>Conducting strengths and needs assessments.</li>
<li>Developing and implementing individualized Wraparound plans.</li>
<li>Collaborating with community partners.</li>
<li>Modeling appropriate social skills for parents and their children.</li>
<li>Communicating effectively with county workers.</li>
<li>Supporting parents to improve life skills to be able to manage new needs as they arise.</li>
<li>Participating in training, credentialing, and evaluation processes for High Fidelity Wraparound.</li>
<li>Participating in monthly group coaching meetings and case consultations.</li>
<li>Participating in other trainings as applicable.</li>
<li>Maintaining client files to include assessments, program plans, client progress, and assessments by other professionals, intake forms, client outcome data, referrals, and other pertinent information.</li></ul><br>
<p></p>
<p><b>
What You Bring</b></p>
<ul>
<li>You have a bachelor&rsquo;s degree in social work, psychology, parent education, criminal justice, or a related field, or you can demonstrate equivalent knowledge gained through alternative courses of study and life experience.</li>
<li>You have knowledge and experience working with culturally and racially diverse populations in lower socio-economic conditions.</li>
<li>You can speak multiple languages, which is highly valued.</li>
<li>You demonstrate strong organizational skills, allowing you to manage multiple priorities and meet deadlines.</li>
<li>You understand the importance of customer service and professionalism.</li>
<li>You showcase skills in conflict management.</li>
<li>You are computer literate, with proficiency in MS Office.</li>
<li>You can work both independently and as part of a team.</li>
<li>You use good judgment in recognizing the scope of your authority.</li>
<li>You can travel to client sites within a 15-mile radius of the office.</li>
<li>You have a valid driver&rsquo;s license, access to reliable transportation, and the ability to meet FamilyWise&rsquo;s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit (not applicable for new hires living out of state).</li></ul><br>
<p></p>
<p>
Diversity and open expression are fundamental to the work of FamilyWise Services. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. <i>We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. </i>Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, religion, national origin, sex, gender identity, sexual orientation, familial status, disability, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance, criminal history (justice-impacted status), housing or homelessness status, height, or weight.</p><br>
<p></p>
<p>
Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.</p><br>
<p></p>
<p>
FamilyWise Services participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you&rsquo;re authorized to work in the U.S. See E-Verify&rsquo;s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify&rsquo;s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.</p></div>

Wraparound Care Coordinator

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