ambulatory service representative

Morris Hospital

<div><ul><li><div><b>DESCRIPTION OF POSITION</b></div>
<ul><li><div><div><div>Under the general and direct supervision of the Healthcare Center Manager, the Patient Service Representative provides clerical support for the clinic independently and with minimum supervision. Maintains all required records within the Electronic Medical Record System. Reports, coordinates and processes insurance information within the Insurance Verification Module.</div>
</div></div></li></ul></li><div></div><li><div><b>QUALIFICATIONS</b></div><br>
<p></p><ul><li><div><div><b>Professional/Educational</b></div>
<ul><li><div>Experience in Ambulatory Care Clinics preferred.</div>
</li><li><div>Related College Classes preferred.</div>
</li><li><div>CPR Certification strongly recommended.</div><br>
</li></ul></div></li><p></p><li><div><div><b>Personal</b></div>
<ul><li><div>Computer knowledge and clerical / business office functions.</div>
</li><li><div>Ability to teach and direct other office personnel.</div>
</li><li><div>Works effectively with others, possessing tact, discretion and diplomacy.</div>
</li><li><div>Experience in Ambulatory Clinics preferred.</div>
</li><li><div>Ability to follow directions accurately.</div>
</li><li><div>Appreciation of and desire to be a part of a health care team dedicated to providing patients optimal care.</div>
</li><li><div>Willingness to be flexible and adaptable.</div>
</li><li><div>Maintains the Standards of Conduct.</div>
</li><li><div>Possess the ability to use proper channels of communication.</div>
</li></ul></div></li></ul></li></ul><div><p>Actual pay will be determined by qualifications, experience, and internal equity.</p>
<p>Morris Hospital &amp; Healthcare Centers offers a <b>comprehensive benefit package</b> including:</p>
<ul><li>Medical, dental, vision plans
</li><li>Paid time off</li>
<li>Retirement plan, including immediate 100% vesting</li>
<li>Life insurance</li>
<li>Disability coverage</li>
<li>Nurse residency program</li>
<li>Wellness program
</li><li>Health club / gym membership reimbursement</li>
<li>Reward &amp; Recognition programs</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program</li></ul><br>
<p>
</p><p>Morris Hospital Employee Benefits</p></div><br>
<div>
</div><br>
Location: Morris Hospital &middot; MH Mor Int Div 201<br>
Schedule: FT, Days, Monday-Friday 8am-4:30pm</div>

PATIENT SERVICES REPRESENTATIVE

St. Charles Health System

<b>Full Time, DaysPay range:</b> $22.30 - $30.11One Call - Bend, OR
<br><br>
ST. CHARLES HEALTH SYSTEM
<br>JOB DESCRIPTION
<br><b>TITLE:</b> Centralized Service Representative
<br><b>REPORTS TO POSITION:</b> Ambulatory Access Director or Delegate
<br><b>DEPARTMENT:</b> Patient Access Services
<br><b>DATE LAST REVIEWED:</b> March 2026
<br><br>
<b>OUR VISION:</b> Creating America’s healthiest community, together.
<br><br>
<b>OUR MISSION:</b> In the spirit of love and compassion, better health, better care, better value
<br><br>
<b>OUR VALUES:</b> Accountability, Caring and Teamwork
<br><br>
<b>DEPARTMENTAL SUMMARY:</b> Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical records, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we provide our community with comprehensive and compassionate health care.
<br><br>
<b>POSITION OVERVIEW:</b> TheCentralized Service Representative (CSR) provides telephone and digital support for patients, their representatives, and provider offices. This requires broad and comprehensive knowledge of diverse and wide-ranging scheduling protocols and procedures, including complex scheduling scenarios and patient care pathways. CSRs schedule appointments and procedures using electronic scheduling systems in adherence with varying and unique practice protocols for numerous specialty clinics. Centralized Service Representatives’ home department may be a specific location that is supported by Patient Access Services, the St Charles One Call Centralized Call Center, may float between multiple locations, or may work remotely from home under current St Charles Health System work from home requirements.
<br><br>
This position does not directly manage any other caregivers.
<br><br>
<b>ESSENTIAL FUNCTIONS AND DUTIES:</b><br>
Responsible for accurately creating or locating patient accounts in the electronic health record system.
<br><br>
Collects and records patient demographics, insurance and billing information. Performs real-time eligibility for insurance benefits. Updates database and patient profiles to reflect the most current contact information.
<br><br>
Responsible for processing and routing large volumes of diversified patient telephone calls accurately in accordance with department and St Charles Health System established protocols.
<br><br>
Accurately schedules patient appointments and procedures across multiple service lines and specialties, following established protocols that promote positive patient experience, efficiency and standardization.
<br><br>
Reviews and processes referral information to ensure accuracy in scheduling; report potential issues, clarify and/or collect any missing information and coordinate the schedules of providers, nurses, examination rooms and equipment.
<br><br>
Communicates patient and provider requests and responds accurately using the appropriate procedures for contacting clinics and/or clinic staff.
<br><br>
Utilizes advanced active listening skills to handle special and priority calls such as urgent and emergent conditions in accordance with St Charles Health System established protocols.
<br><br>
Responds to all customer and emergency calls in a confident, rapid, accurate, pleasant, and professional manner with the ability to remain calm in emergency situations.
<br><br>
Attention to detail in recording patient messages and reasons for call or appointment and accurately transcribing that information into the electronic health record following department protocols and standards.
<br><br>
Addresses, deescalates or appropriately routes patient complaints or concerns.
<br><br>
Accesses and maintains all department specific files, programs and recall systems.
<br><br>
Actively participates in achieving organizational and department goals.
<br><br>
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
<br><br>
Ability to work as part of a Care Team with providers and clinical staff.
<br><br>
Supports the vision, mission, and values of the organization in all respects.
<br><br>
Supports lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
<br><br>
Provides and maintains a safe environment for caregivers, patients, and guests.
<br><br>
Conducts all activities with the highest standards of professionalism and confidentiality.
<br><br>
Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
<br><br>
May perform additional duties of similar complexity within the organization, as required or assigned.
<br><br>
<b>EDUCATION:</b><br>
<b>Required:</b> High school diploma or GED.
<br><b>Preferred:</b> N/A
<br><br>
<b>LICENSURE/CERTIFICATION/REGISTRATION:</b><br>
<b>Required:</b> N/A
<br><b>Preferred:</b> N/A
<br><br>
<b>EXPERIENCE:</b><br>
<b>Required:</b> Minimum one (1) year of paid customer service work experience.
<br><b>Preferred:</b> One (1) year of clerical support in a healthcare setting or one (1) year call centerexperience.
<br><br>
<b>PERSONAL PROTECTIVE EQUIPMENT:</b><br>
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
<br><br>
<b>ADDITIONAL POSITION INFORMATION:</b><br>
Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and externalcustomers.
<br>Must adapt quickly to frequent process changes and improvements.
<br>Is reliable, engaged, and provides feedback to inform process improvement.
<br>Attends all department, team, and company meetings as required.
<br>Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision.
<br>Requires strong communication, customer service, interpersonal skills and telephone etiquette.
<br>Ability to prioritize workflow according to pre-set instructions.
<br>Strong teamwork and collaborative skills.
<br>Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
<br>Ability to multi-task and work independently.
<br>Attention to detail.
<br>Performs basic math (add, subtract, multiply and divide) calculations.
<br>Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).
<br>Intermediate ability and experience in computer applications, specifically electronic medical records system, MS Office, MS Teams, and Excel.
<br><br>
<b>PHYSICAL REQUIREMENTS:</b><br>
<b>Continually (75% or more):</b> Use of clear and audible speaking voice and the ability to hear normal speech level.
<br><b>Frequently (50%):</b> Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
<br><b>Occasionally (25%):</b> Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
<br><b>Rarely (10%):</b> Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
<br><b>Never (0%):</b> Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
<br>Exposure to Elemental Factors
<br><b>Never (0%):</b> Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
<br>Blood-Borne Pathogen (BBP) Exposure Category
<br>No Risk for Exposure to BBP
<br><br>
<b>Schedule Weekly Hours:</b><br>
40
<br><br>
<b>Caregiver Type:</b><br>
Regular
<br><br>
<b>Shift:</b><br>
First Shift (United States of America)
<br><br>
Is Exempt Position?
<br>No
<br><br>
<b>Job Family:</b><br>
REPRESENTATIVE
<br><br>
<b>Scheduled Days of the Week:</b><br>
Monday-Friday
<br><br>
<b>Shift Start End Time:</b><br>
8am-5pm

Centralized Service Representative

HCA Florida Sarasota Doctors Hospital

<p></p><div><p>Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Consulting Provider Solutions Specialist today with HCA Florida Sarasota Doctors Hospital.</p>
<h5 class="jobSectionHeader"><b>Job Summary and Qualifications</b></h5>
<p></p><p>The Consulting Provider Solutions Specialist serves as a Division resource and subject matter expert for implementation and support of the ambulatory electronic health record (EHR). Using a balanced combination of advanced customer service, project management, sales, leadership, training, and technology skills, the Consulting Provider Solutions Specialist role works with an integrated support team to provide workflow analysis, testing, training, implementation, support, and optimization to clinical users of ambulatory EHR technology. The role requires working closely with providers and practice personnel, but also involves working with an ecosystem of healthcare professionals. Responsibilities include assisting providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of HCA ambulatory EHR technologies. Duties also include ensuring providers and practice personnel have training and instruction on how to access and effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs. The Consulting Provider Solutions Specialist will maintain collaborative relationships and engage across business units to enhance the provider experience with ambulatory EHR technologies and communicate key provider technology enablers. This role is responsible for understanding the dynamic landscape of Health IT, various digital access points, and common clinical workflows.</p><p>
1. Implementation/Change Management:</p><p>
a) Leads and independently conducts ambulatory EHR implementations for providers and practices (new start-ups and acquisitions).</p><p>
b) Provides Training and Second level support for dictation and voice recognition technologies.</p><p>
c) Plans, organizes, and independently conducts ambulatory EHR optimization efforts and actively supports and promotes system standardization, utilization, and best practices.</p><p>
d) Contributes as a subject-matter expert for installation and support of ambulatory EHR solutions per HCA and Division IT&amp;S standards and guidelines.</p><p>
e) Promotes process changes that improve the implementation, maintenance, and support of ambulatory EHR technologies.</p><p>
f) Supports and assists with testing of ambulatory EHR functionality; assists in interpretation of test plans, troubleshooting, and clinical integration points.</p><p>
g) Works with integrated support teams to address software functionality, content, and defect resolution updates.</p><p>
h) Participates with peers in enterprise communities to develop and deploy best practices for physician support in the ambulatory care setting.</p><p>
2. Support Requests:</p><p>
a) Rounds in physician practices to ensure ambulatory EHR support needs and issues are proactivelyidentified and addressed.
</p><p>b) Provides direct support of ambulatory EHR solutions to physician practices.</p><p>
c) Documents interactions with physician practices to confirm needs are met, reporting issues to other teams as needed.
</p><p>d) Coordinates provider and practice service requests and incident resolutions through the Division Service Desk. Reviews problem tracking databases and has the ability to track and analyze metrics.</p><p>
e) Conducts problem analysis, timely and accurate resolution, and root cause analysis for complex ambulatory EHR issues and requests.</p><p>
f) Escalates and works with enterprise subject matter experts and integrated support team resources to identify trends and manage resolution of ambulatory EHR application issues and requests.</p><p>
g) Analyzes and provides hands-on support for moderate to complex inquiries. Identifies and facilitates discussions with appropriate technical group or vendor to resolve the problem and coordinates as needed.</p><p>
h) Monitors and communicates trends and issues that may affect administration/provider relationships, regulatory compliance, and quality initiatives.
</p><p>i) Provides timely response and resolution to provider issues identified and reported in GrowthLink, as applicable.</p><p>
j) Serves as a subject-matter expert for ambulatory EHR solutions and support to the Service Desk Community.</p><p>
3. Access:</p><p>
a) Possesses a mature understanding of system access and information protection standards and processes to offer guidance and instruction to practice personnel regarding EHR technology, related systems, and reporting access.</p><p>
b) Collects and routes non-standard access requests to governing teams for consideration; Provides timely feedback and outcome to physician practices.</p><p>
c) Promotes system security, information protection, and patient confidentiality and helps ensure compliance.</p><p>
d) Enhances provider utilization of HCA technologies, by offering at the elbow support, one-on-one training, and support.</p><p>
4. Partnerships:</p><p>
a) In collaboration with integrated support teams, works with physician practices to promote and advocate tools, resources and workflows to support clinical quality initiatives, certification and regulatory requirements, and patient experience strategies.</p><p>
b) Works with Ambulatory Clinical Informatics team to create, introduce, and modify clinical content for the ambulatory EHR system.</p><p>
c) Contributes to Corporate, Division, and Market strategic planning with regard to physician product linesand ambulatory EHR technologies.
</p><p>d) Participates in data collection and reporting efforts, ensuring the accuracy of physician and practice data in HCA systems</p><p>
1. Responsible for leading, planning, coordinating, developing, tracking and delivery of training for providers and practice personnel on ambulatory EHR technologies and supporting systems.</p><p>
2. Collaborates with Central EHR Implementation and Ambulatory Clinical Informatics teams to design, develop, and implement education and training materials for the ambulatory EHR system in support of providers&rsquo; and practice staff initial and ongoing training.
</p><p>3. Develops, maintains and customizes ambulatory EHR system training materials to reflect market or practice or specialty-specific needs.</p><p>
4. Prepares and delivers presentations, demonstrations, train-the-trainer, and special training courses with frequency.
</p><p>5. Trains in a multitude of settings and leverage existing technology to meet the needs of the audience or customer base.
</p><p>6. Coordinate and executes group testing procedure training plans, conduct pilot trainings, and provide feedback to project lead to better serve our HCA business partners.</p><p>
1. Partners with practice, market, division and Corporate colleagues to enable a successful physician experience and foster improved customer service interactions.</p><p>
2. Effectively communicates with customers, maintaining positive body language with confidence and patience.
</p><p>3. Follows up, post issue resolution, to complete customer service cycle.</p><p>
4. Seeks feedback though customer interaction to identify areas of improvement.</p><br>
<p></p>
<h6 class="jobSectionHeader"><b>What qualifications you will need:</b></h6>
<p></p><p>No Travel Required</p><p>
5 years experience Required Years of Experience</p><p>
Preferred: Proficiency in clinical applications, ambulatory EHR preferred</p><p>
Education: College graduate or advanced course studies or related experience with 5 years previous experience in healthcare related field preferred.</p><p></p><p>
Certification/Licensure: N/A</p>
<p></p><h5 class="jobSectionHeader"><b>Benefits</b></h5><p></p>
<p>HCA Florida Sarasota Doctors Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p>
<p><b><i>Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
<br>
</p><p>&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Provider Solutions Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Consulting Provider Solutions Specialist

Premier Ambulatory Surgery Center

<p></p><div><p>Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Collections Specialist with Premier Ambulatory Surgery Center you can be a part of an organization that is devoted to giving back!</p>
<p></p><h5 class="jobSectionHeader"><b>Job Summary and Qualifications</b></h5><p></p>
<p></p><h5 class="jobSectionHeader"><p><b>As the Collections Representative, you will contribute to the company&rsquo;s mission, vision, and values by completing follow-up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third party payers and self-pay accounts to enhance cash flow and gather reimbursement based on established contracts.</b></p><b>
</b><p></p><p><b>What you will do in this role:
</b></p><p></p><ul><li><b>You will perform follow up activities on accounts to ensure prompt payment
</b></li><li><b>You will identify coding or billing errors from EOBs and work to correct them
</b></li><li><b>You will monitor insurance claims and contact insurance companies to resolve claims
</b></li><li><b>You will update the patient account record to identify actions taken
</b></li><li><b>You will assign bad debt to the collection agency
</b></li><li><b>You will act as a liaison accounts and administer contracts in collection of third party accounts (Medicare and Medicaid)
</b></li><li><b>You will complete account reconciliation of accounts turned over to outside agencies
</b></li><li><b>You will negotiate payment plans on self-pay accounts
</b></li><li><b>You are responsible for maintaining accounts receivable and creating a reduction in bad debt
</b></li></ul><p></p><p><b>Qualifications you will need:
</b></p><p></p><ul><li><b>Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred
</b></li><li><b>Knowledge of managed care payers and medical terminology is preferred</b></li></ul><b>
</b><p></p><b>Benefits</b></h5>
<p></p><p>Premier Ambulatory Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p>
Premier Orthopedic Surgery Center is located inNashville, Tennessee. We serve the residents of Middle Tennessee. We are an ambulatorysurgery center that is AAAHC accredited. The center performs a wide range of orthopedic proceduresincluding total joints. We see an average of 150 cases a month. We are accessible to I-24and I-65. As a member of Surgery Ventures powered by HCA Healthcare, we follow ourmission. Above all else, we are committed to the care and improvement of humanlife.
</p><p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>Be a part of an organization that invests in you! We are reviewing applications for our Collections Specialist opening. Qualified candidates will be contacted for interviews. Submit your application and <b><i>help us raise the bar in patient care!</i></b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Collections Specialist

Silver Creek Materials

<div><p><b>About Silver Creek Materials, Inc.</b></p><p><b>
At Silver Creek Materials, we don't just move materials - we move industries forward. Located on the west side of Fort Worth, we are one of the largest sand, aggregate, mulching, composting, and recycling facilities in DFW. We're a team of hard workers who face each day head-on, celebrate wins together, and believe in doing things the right way. Whether you're operating equipment, selling materials, or supporting the team, you'll help build something bigger. If you're driven by grit, growth, and purpose, this is where your story begins. Check out our website </b><b>here</b><b> </b><b>and our YouTube channel </b><b>here</b><b>!</b></p><p></p><p><b><br>
Job Title: Bilingual Customer Service Representative</b></p><p><b>
Location: </b>2251 Silver Creek Rd, Fort Worth, TX 76108</p><p><b>
FLSA Classification: </b>Non-Exempt</p><p><b>
Position Type and Schedule: </b>Full-Time</p><p><b>
Schedule: </b>Monday - Friday: 6:00am-5:00pm</p><p>
Saturdays 7:00am - 1pm</p><p>
Saturdays 7:00am 3:00 pm as needed during spring hours</p><p><b>
Compensation: $15.50 - $18.50</b></p><p></p><p><b><br>
Position Overview: </b>Silver Creek Materials is seeking a Bilingual Customer Service Representative with a can-do spirit and a servant's heart to assist customers with their landscaping, recycling, mining, and aggregate needs. The candidate must be self-motivated with the ability to work with minimal direct supervision. Additionally, the candidate must be able to work in a stressful, deadline-oriented environment that requires thinking and acting quickly to resolve problems. This position will report to the Retail Manager.</p><p></p><p><b><br>
Position Key Responsibilities:</b></p><ul><li>
Prompt customer service and response to customer or management needs.</li><li>
Maintain a positive and professional attitude while interacting with customers and team members.</li><li>
Cash and credit card handling.</li><li>
Ability to analyze problems and provide solutions.</li><li>
Direct customers in a detailed, clear, and courteous manner.</li><li>
Learn product placement and recycling areas to clearly direct customers.</li><li>
Place orders for delivery.</li><li>
Minimize errors through proper communication with customers and other departments.</li><li>
Communicate clearly with customers, loaders, dispatchers, and supervisors over multiple forms of communication. (Email, phone, instant messaging and radio).</li><li>
Ensure a safe environment for customers and team members.</li><li>
Obtain detailed information from customers for proper billing and delivery instructions.</li></ul><p></p><p><b><br>
Required Skills / Qualifications:</b></p><ul><li>
Preferred not required Bilingual in English and Spanish.</li><li>
Have a friendly, energetic and vibrant personality.</li><li>
Ability to operate light equipment e.g., pickup truck with trailer.</li><li>
Ability to multitask and thrive in a fast-paced environment.</li><li>
3-5 years&rsquo; retail experience.</li></ul><ul><li>
Self-motivating with a strong work ethic to exceed company and personal goals.</li><li>
Willing to work outdoors in all weather conditions as needed.</li><li>
Experience using a Point of Sales System in a retail environment preferred.</li><li>
Experience providing customer service over a multi-line phone.</li><li>
Willingness to work in a team environment and assist co-workers / peers in job duties.</li><li>
Be able to effectively communicate.</li><li>
Must be dependable and able to receive direction.</li><li>
Ability to stand for extended periods of time.</li><li>
May be required to walk on uneven surfaces and inspect loads in dump trucks.</li><li>
Must have a valid Driver's License.</li><li>
Knowledge of landscaping materials and recyclables preferred not required.</li><li>
Ability to perform limited physical tasks, including lifting up to 50lbs.</li></ul><p></p><p><b><br>
Benefits:</b></p><p>
Silver Creek Materials is family owned and operated and offers about-average industry pay. Eligible employees can elect medical, dental, vision, life, short term disability, long term disability, ambulatory insurance, voluntary critical illness, voluntary accident, and voluntary hospitalization insurance, and a 401(k) plan. Employees also enjoy paid company observed holidays and generous paid time off. Field employees can elect uniforms and will also receive a boot stipend starting on their first anniversary. Additionally, employees can enjoy the use of company facilities, such as a gun range and 11-acre family lake.</p></div>

Customer Service Representative - Dispatch

HCA Healthcare

<p></p><div><p>**After 90 days, Hybrid/Remote work may be available &ndash; Interested candidates must live in the local Kansas City metro area.** Hours: 7:30AM-4:00PM**</p><p>
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an Insurance Specialist with HCA Healthcare you can be a part of an organization that is devoted to giving back!</p>
<p></p><h5 class="jobSectionHeader"><b>Job Summary and Qualifications</b></h5><p>
As the Collections Representative, you will contribute to the company&rsquo;s mission, vision, and values by completing follow-up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third party payers and self-pay accounts to enhance cash flow and gather reimbursement based on established contracts.</p><p></p><p>
What you will do in this role:</p><p></p><ul><li>
You will perform follow up activities on accounts to ensure prompt payment</li><li>
You will identify coding or billing errors from EOBs and work to correct them</li><li>
You will monitor insurance claims and contact insurance companies to resolve claims</li><li>
You will update the patient account record to identify actions taken</li><li>
You will assign bad debt to the collection agency</li><li>
You will act as a liaison accounts and administer contracts in collection of third partyaccounts (Medicare and Medicaid)</li><li>
You will complete account reconciliation of accounts turned over to outside agencies</li><li>
You will negotiate payment plans on self-pay accounts</li><li>
You are responsible for maintaining accounts receivable and creating a reduction in bad debt</li></ul><p></p><p>
Qualifications you will need:</p><p></p><ul><li>
Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred</li><li>
Knowledge of managed care payers and medical terminology is preferred</li></ul><p></p>
<p></p><h5 class="jobSectionHeader"><b>Benefits</b></h5>
<p></p><p>HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p>
At the Surgery Ventures Central Business Office in MidAmerica, we support financial and patient care operations of 10 ambulatory surgery centers across the Kansas City Metro. Staff are assigned to work with one or more surgery centers via remote, in office and hybrid working environments.
</p><p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>Be a part of an organization that invests in you! We are reviewing applications for our Insurance Specialist opening. Qualified candidates will be contacted for interviews. Submit your application and <b><i>help us raise the bar in patient care!</i></b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Insurance Specialist

Texas Children's Hospital

<div><p>Texas Children&rsquo;s Hospital has an opening for a Data Operations Engineer position in Houston, Texas. Duties Include:<br>
</p><p></p><p>Responsibility A: Analyzes and coordinates the designing of new &amp; existing applications to support clinical business operations.
</p><div><ul><li><div>Creates and refines data visualization tools to empower Operational users to more effectively utilize data in their daily practice management.
</div><div><ul><li><div>Coordinates new development ensuring consistency and integration with existing information data structure.
</div></li></ul><ul><li><div>Leads business analysis, information acquisition, data access design, archive and recovery strategy, security, and change management.
</div></li></ul><ul><li><div>Develops, designs, and modifies technical specifications to address business problems, needs, and opportunities.
</div></li></ul><ul><li><div>Collaborates with operational leaders and clinicians to optimize systems, clarify needs, prioritize requests, recommend technology design, and implement innovative system enhancements.
</div></li></ul></div></li></ul></div><p>Responsibility B: Collaborates with TCH internal core stakeholders to identify data and analytics application systems and process needs.
</p><div><ul><li><div>Acts as liaison between department(s) and the IS data and analytics team for troubleshooting, immediate support, and issue resolution.
</div><div><ul><li><div>Analyzes data and prepares reports for Hospital leadership and department stakeholders on a monthly, quarterly, annual or as-needed basis.
</div></li></ul><ul><li><div>Manages security access for department-specific dashboards.
</div></li></ul><ul><li><div>Validates department data from ingestion to production, adopts Enterprise Integration and Reporting Standards, and monitors data processes to ensure quality and lead issue resolution.
</div></li></ul></div></li></ul></div><p>Responsibility C: Analyzes system problems and modifications and manages data integrity.
</p><div><ul><li><div>Analyzes clinical and business use of existing systems to identify problems and define system improvements.
</div><div><ul><li><div>Creates and implements data management strategy, develops validation mechanisms for data quality and accuracy at point of entry, and performs regular data audits using continuous quality improvement practices.
</div></li></ul></div></li></ul></div><p>Responsibility D: Communicates/Collaborates with IS Data and Analytics team to manage testing and approval of updates/upgrades and modifications.
</p><div><ul><li><div>Reviews functionality in test environment before migration to production, in partnership with IS data and analytics team.
</div><div><ul><li><div>Serves as the department's point of contact for communications with IS Help Desk and Analysts, including submission of service requests.
</div></li></ul><ul><li><div>Participates in and/or leads pilots or application testing and may prepare and facilitate training classes for end users.
</div></li></ul></div></li></ul></div><p>Responsibility E: Develops new processes to address identified needs and assures completion of new processes.
</p><div><ul><li><div>Collaborates with end users, other departments, and IS data and reporting team to develop, review, document, and implement new processes including post-action plan metrics.
</div></li></ul></div><p>Responsibility F: Serves as subject matter, process expert and advisor in core department functional areas of TCH.
</p><div><ul><li><div>Identifies end users, establishes regular communication, and shares best practices regarding data and visualizations.
</div><div><ul><li><div>Maintains current knowledge of applications, data models, and shared values for integrated report writing.
</div></li></ul><ul><li><div>Serves as subject matter expert for all source systems and workflows, both clinical and operational.
</div></li></ul></div></li></ul></div><p>Responsibility G: Facilitates improvements and actively seeks ways to use technology to improve productivity and business processes.
</p><div><ul><li><div>Provides functional support in optimizing solutions aligned with regulatory agencies and TCH strategic plan.
</div><div><ul><li><div>Develops, designs, and modifies functional specifications and business process maps and works with IS team to test and correct programs.
</div></li></ul></div></li></ul></div><p>Responsibility H: Participates in committees as an Ambulatory Administration Data Representative.
</p><div><ul><li><div>Represents operational department as participating member of designated commitees, acts as technical liaison between operational and technical leaders and communicates committee goals, problems and solutions to Ambulatory leaders.<br>
</div></li></ul></div><p></p><p>Requirements: Employer will accept a minimum of bachelor&rsquo;s degree, or U.S. equivalent in Computer Science, Business Administration, Healthcare Administration, Business or Technology field or another closely related field and 60 months of experience as a Data Operations Engineer or related occupation. In the alternative, Employer will accept a master&rsquo;s degree, or U.S. equivalent in Computer Science, Business Administration, Healthcare Administration, Business or Technology field or another closely related field and 36 months of experience as a Data Operations Engineer or related occupation. Employer will Accept any Combination of Experience, Training or Education.<br>
</p><p></p><div><ul><li><div>60 (36) months of experience in information systems management.
</div></li></ul><ul><li><div>60 (36) months of experience in physician practice management, and/or other related operational or clinical field.
</div></li></ul><ul><li><div>12 (12) months of experience with data-driven research in a medical/hospital setting.<br>
</div></li></ul></div><p></p><p>To apply: You must apply online through the &ldquo;Apply&rdquo; tab. Include complete contact information (incl. e-mail, day/evening phone, and mailing address) on resume/application.</p></div><p></p>

Data Operations Engineer

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