apartment leasing consultant

29th Street

<div>From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.
We offer a competitive benefits package of: 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401K and more! Come join our growing team!
SUMMARY OF POSITION:
The Leasing Consultant will assist Community Managers with leasing and occupancy at all properties as well as assist with marketing efforts.
ESSENTIAL JOB FUNCTIONS: 
Assist Community Manager with the following:<ul><li>
Entering and closing work orders</li><li>
First point of contact for all prospects and residents</li><li>
Check vacant units to ensure readiness for tours</li><li>
Upkeep in the model unit as well as the pathway to the model unit</li></ul>
Resident Management:<ul><li>
Constantly try to achieve 95% or higher collected occupancy rate.</li><li>
Strive to renew 100% of all Resident leases at or close to market and 30 days prior to expiration. Use the budgeted rent schedule or approved prices from Management Company.</li><li>
Perform duty of showing, accepting application and completing the lease process for current and future available units.</li><li>
Ensure all applications are completed accurately and processed according to the guidelines in the section Applications/Leases/Move-ins.</li><li>
Submit all lease and applications to Property Manager immediately upon completion with appropriate deposit dollars.</li><li>
Ensure all leases are signed and money paid prior to issuance of property keys and access codes.</li><li>
Complete resident move-in and move-out checklists with residents.</li><li>
Deliver completed lease to Management Company within 24 hours of resident move-in.</li><li>
Complete the vacate settlement statement and return it and all lease copies to the office within one week.</li><li>
Complete weekly activity summary and time log and submit as required each week to the Management Company office.</li><li>
Maintain confidentiality on all matters pertaining to the property, ownership and residents.</li><li>
Conduct all business in accordance with the company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to multi-family housing.</li><li>
Ensure clean move-ins, complete unit inspections and place move-in gifts as appropriate.</li></ul>
Marketing responsibilities:<ul><li>
Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.</li><li>
Complete property surveys of neighboring properties focusing on amenities, rents, concessions, and property curb appeal.</li><li>
Conduct Open Houses and participate in other special events as requested by Corporate Managers.</li><li>
Distribute all resident communication when asked (newsletters, notices, etc).</li><li>
Design and recommend to Management Company resident retention and incentive programs. Implement these programs after approval.</li><li>
Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.</li><li>
Assist with coordinating resident appreciation events.</li></ul>
REQUIRED SKILLS / ABILITIES 
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:<ul><li>
Superior organization and communication skills.</li><li>
Ability to provide courteous and professional service to residents, property managers and supervisors.</li><li>
Ability to maintain courteous and professional relations with vendors and other service providers.</li><li>
Must be honest in time reporting.</li><li>
Reliability is a must.</li><li>
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.)</li><li>
Valid driver's license may be required.</li></ul>
EDUCATION AND EXPERIENCE<ul><li>
Educational degree not required.</li><li>
At least one year of experience preferred.</li></ul>
#HRP</div>

Leasing Consultant-Greenhouse

Greystar

<div>ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. 
JOB DESCRIPTION SUMMARY
This position is responsible for coordinating the community&rsquo;s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
JOB DESCRIPTION<div>
Essential Responsibilities: 
<ul><li>Performs all sales and leasing activities to achieve the community&rsquo;s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
</li><li>Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.</li><li>Stays informed about current market and competitor conditions that may impact the community&rsquo;s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community&rsquo;s established policies related to concessions, specials, and other programs to boost occupancy.</li><li>Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.</li><li>Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Ensures that the community and show units meet the Company&rsquo;s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community&rsquo;s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li><li>Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.</li><li>Executes and performs activities in support of the community&rsquo;s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
</li><li>Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li></ul></div><div>
Required Licenses or Certifications: 
<ul><li>Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions</li></ul></div><ul><li>Incumbents must have valid driver&rsquo;s license to operate a golf cart on property.</li></ul><h1 class="jobSectionHeader">
Physical Demands:</h1><ul><li>
Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.</li><li>
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).</li><li>
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.</li><li>
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li><li>
Incumbents must be able to work a flexible work schedule, which includes taking &ldquo;call&rdquo; during evenings, weekends and holidays.</li></ul>
#LI-CR2
The hourly range for this position is $15.00 - $18.00. 
Additional Compensation: 
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.<ul><li>
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.</li><li>
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.</li></ul> 
Robust Benefits Offered*:<ul><li>
Competitive Medical, Dental, Vision, and Disability &amp; Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>
401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>
Employee Assistance Program.</li><li>
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.</li><li>
Charitable giving program and benefits.</li></ul><ul><li> 
Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.</li></ul> 
Greystar will consider for employment qualified applicants with arrest and conviction records. 
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. 
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.</div>

Leasing Professional - Prose Hardy Yards

Asset Living

<div>Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
Leasing Manager
The Leasing Manager is responsible for overseeing all aspects of leasing and marketing at the property. The Leasing Manager works closely with the Community Manager to set leasing goals and develop a strategic marketing plan for achieving budgeted occupancy. The Leasing Manager is responsible for effectively leading the leasing team and accomplishing effective leasing, marketing, and positive resident relations. 
Essential Duties &amp; Responsibilities<ul><li>
Strategic Leasing Management</li><li>
Regular/daily onsite attendance is required</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Audit all lease files to ensure adherence to policies and procedures</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents</li><li>
Marketing Management</li><li>
Assist in developing the annual marketing plan and marketing budget</li><li>
Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic</li><li>
Monitor leasing/renewal progress, focusing on areas needing additional support</li><li>
Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager</li><li>
Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report</li><li>
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.</li><li>
Personnel Management</li><li>
Assist the Community Manager in the use of consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff.</li><li>
Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Administrative Management</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or one year&rsquo;s experience in the housing industry;</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information and repeat motions that may include wrists, hands, and/or fingers.</li><li>
The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks or move from one worksite to another, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, traverse flat and non-flat terrain.</li><li>
The employee is occasionally required to move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $18 per hour to $20 per hour
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

Leasing Manager

<div>From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.
We offer a competitive benefits package of: 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401K and more! Come join our growing team!
SUMMARY OF POSITION:
The Community Manager is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained property within established management operations and assuring compliance with all regulatory agencies and investors.
ESSENTIAL JOB FUNCTIONS:<ul><li>
Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals.</li><li>
Responsible for renewal offers to residents prior to lease expirations.</li><li>
Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees .</li><li>
Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential.</li><li>
Ensures work orders are entered and closed out timely.</li></ul>
Resident Management:<ul><li>
Constantly strive to achieve a 95% or higher collected occupancy rate.</li><li>
Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company.</li><li>
Be the first point of contact for residents.</li><li>
Perform duty of showing, accepting application and completing the lease process for current and future available units.</li><li>
Ensure that all applications are completed accurately and processed according to the guidelines in the section Applications/Applications/Move-ins.</li><li>
Ensures all leases and applications are submitted immediately upon completion with appropriate deposit dollars.</li><li>
All leases must be fully signed and money paid prior to issuance of property keys and access codes.</li><li>
Complete resident move-in and move-out checklists with residents.</li><li>
Complete the vacate settlement statement and return it and all lease copies to the office within one week.</li><li>
Complete weekly activity summary and time log and submit as required each week to the Regional Manager.</li><li>
Maintain confidentiality on all matters pertaining to the property, ownership, and residents.</li><li>
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multi-family housing.</li><li>
Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual.</li><li>
Document and log all maintenance requests.</li><li>
Monthly and weekly financial reporting</li></ul>
Marketing:<ul><li>
Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.</li><li>
Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal.</li><li>
Conduct open houses and participate in other events as requested by Corporate Managers.</li><li>
Distribute all resident communications as needed (newsletters, notices, etc.)</li><li>
Design, recommend to Regional Manager and implement approved resident retention and incentive programs.</li><li>
Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.</li></ul>
Employee Management:<ul><li>
Customarily and regularly directs the work of a minimum of two full-time team members.</li><li>
Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property.</li><li>
Provide mentoring and training to enhance employee value</li><li>
Provide quick and decisive disciplinary action when required.</li><li>
Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion.</li><li>
Regular management of employee needs, training of certifications and overall teamwork.</li></ul>
REQUIRED SKILLS / ABILITIES 
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:<ul><li>
Superior organization and communication skills.</li><li>
Ability to provide courteous and professional service to residents, team members and supervisors.</li><li>
Ability to maintain courteous and professional relations with vendors and other service providers.</li><li>
Must be honest in time reporting.</li><li>
Reliability is a must.</li><li>
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).</li><li>
Valid driver's license may be required.</li></ul>
EDUCATION AND EXPERIENCE<ul><li>
Educational degree not required.</li><li>
At least one year of experience preferred.</li></ul>
#HRP</div>

Community Manager-Peri at Westheimer

CBRE

20% Travel Required
 About the role
 Responsible for performing general support functions, moderate research and financial analysis of multifamily properties, loans and portfolios for Portfolio Managers within the asset and risk management of multifamily agency loans.
 What you’ll do
 
Responsible for monitoring a portfolio of loans; perform quarterly financial statement analysis and review of 3rd party inspections.
 Track market and submarket performance and forecasts for assigned cities. Conducts research for territory markets not covered by main industry research firms; identifies and analyzes macroeconomic issues in assigned markets.
 Tracks major loan events such as interest-only expiration, hedge expirations, loan maturity; analyze potential impacts on performance.
 Provide customer service support to assigned loan producers and clients. Work with loan servicing company to meet client needs and requests.
 Prepare various portfolio monthly and quarterly reports.
 Perform Fannie and Freddie mandated inspections of assigned properties as required. What you’ll need
 To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
 
Bachelor's degree (BA/BS) from 4-year college or university required. Minimum of 2 years of related experience and/or training.
 Inspection Certification preferred. Will be required to obtain and meet Fannie/Freddie certification requirements.
 Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
 Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
 Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
 Intermediate experience in Microsoft Suite Products including: Word, Excel, Power Point and Outlook.
 Decisions made with understanding of procedures and company policies to achieve set results and timelines. Responsible for setting own project timelines. Errors in judgment may cause short-term impact to co-workers and supervisor.
 Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
 Why CBRE
 When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
 We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).
 Applicant AI Use Disclosure
 We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
 About CBRE Group, Inc.
 CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
 
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
 
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Agency Asset Analyst

LTM Limited

<div>Role description 
Location:Houston, TX (5 days onsite)

Job Title IT Service Desk Agent

Responsibilities
<ul>
<li>First Point of Contact Serve as the initial point of contact for end users seeking technical assistance via phone email or chat</li>
<li>Remote Troubleshooting Perform remote troubleshooting using diagnostic techniques and relevant questions</li>
<li>Solution Determination Analyze issues and determine the best solution based on customer details</li>
<li>Problem Solving Guide customers through problem solving steps</li>
<li>Escalation Escalate unresolved issues to the appropriate support level</li>
<li>Documentation Maintain accurate logs of events problems and resolutions</li>
<li>Feedback Relay customer feedback or suggestions to internal teams</li>
<li>Improvements Identify process improvements and suggest enhancements</li>
</ul>
Requirements and Skills
<ul>
<li>Experience 5 years in a help desk or customer support role</li>
<li>Computer Literacy Understanding of computer systems mobile devices and software applications</li>
<li>ITIL Knowledge Knowledge of ITIL fundamentals ITIL Foundations Preferred</li>
<li>Communication Excellent communication skills in English</li>
<li>Customer Centric Customer oriented and patient</li>
<li>Education BSc BA Computer Science or a relevant field</li>
<li>24x7 eyes on glass monitoring and Email s for OnPrem servers physical Virtual Storage Backup and Network devices APs WLCs Circuits Routers Switches Firewalls F5s These events need to be documented and updated in ServiceNow</li>
<li>Azure infrastructure dashboard monitoring</li>
<li>Drive SOP based resolution for issues such as Server disk full Disk errors CPU usage errors Memory errors corrupt OS Boot issues NW device updown backup job failures</li>
<li>Unauthorized change monitoring via config mgmt tool</li>
<li>Team will be responsible to monitor failed OS patches perform server reboots and escalation to L3</li>
<li>ServiceNow ticket creation and escalation to L2L3 Team as appropriate</li>
<li>Initiate MIM for Critical tickets P1s Major Incidents</li>
<li>Vendor coordination for hardware issues and RMA with vendors Example Cisco VMWare HyperFlex Nimble Acronis</li>
<li>Coordinate w ISP for circuit issues restoration Example ATT Comcast Verizon Lumen</li>
<li>has context menu</li>
</ul>
Note
<ul>
<li>Shift timing will be 247 rotational</li>
<li>No WFHHybrid options need to report client office from Day1</li>
</ul> 
Skills 
Mandatory Skills : Jira Service Desk, Servicedesk, Windows Server 
Other details 
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (&ldquo;LTIM&rdquo;):

Benefits and Perks:
<ul>
<li>Comprehensive Medical Plan Covering Medical, Dental, Vision</li>
<li>Short Term and Long-Term Disability Coverage</li>
<li>401(k) Plan with Company match</li>
<li>Life Insurance</li>
<li>Vacation Time, Sick Leave, Paid Holidays</li>
<li>Paid Paternity and Maternity Leave</li>
</ul>
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. 
Benefits 
Compensation range: $60,000.00 to $65,000.00 per year 
About LTM 
LTM is an AI-centric global technology services company and the Business Creativity partner to the world&rsquo;s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI &mdash; enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM &mdash; a Larsen &amp; Toubro company &mdash; owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/</div>

Service Desk Engineer