application development team lead

IPT Associates

<div>Applications Team Lead
Radford, VA (On-Site)
IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.
Our Team:
We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with &quot;fierce determination, fearless integrity, and passionate service.&quot; Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:<ul><li>
Smart people with a passion for technology</li><li>
Ability to solve challenging business problems</li><li>
Self-directed professionals</li><li>
Hunger to continually learn and grow</li></ul>
Position Summary
IPTA is seeking an Applications Team Lead to lead software development and application support teams for Army enterprise systems. This role requires strong technical leadership, expertise in software development lifecycle (SDLC), and experience managing Agile development teams in DoD environments.
Responsibilities<ul><li>
Lead application development and support teams (10-20 personnel)</li><li>
Manage full software development lifecycle from requirements through deployment</li><li>
Implement Agile/Scrum methodologies and coach team members</li><li>
Coordinate application releases and change management</li><li>
Ensure application security and compliance with DoD standards</li><li>
Collaborate with Government product owners on requirements and priorities</li><li>
Manage application backlogs and sprint planning</li><li>
Conduct code reviews and ensure coding standards compliance</li><li>
Coordinate with DevSecOps teams on CI/CD pipeline integration</li><li>
Track and report on application metrics and team performance</li><li>
Identify and mitigate technical risks</li><li>
Mentor and develop junior developers</li></ul>
Required Qualifications<ul><li>
Bachelor's degree in Computer Science, Software Engineering, or related field</li><li>
Minimum 8 years of application development experience</li><li>
Minimum 3 years in team leadership role</li><li>
CompTIA Security+ certification (or ability to obtain within 90 days)</li><li>
Project Management Professional (PMP) certification</li><li>
Strong knowledge of Java, .NET, or modern web frameworks</li><li>
Experience with Agile/Scrum methodologies</li><li>
Active Security Clearance Required</li></ul>
Desired Qualifications<ul><li>
Master's degree in related field</li><li>
Certified Scrum Master (CSM) or SAFe Agilist</li><li>
Experience with DevSecOps practices</li><li>
Experience supporting Army ERP or logistics systems</li><li>
Cloud development experience (AWS, Azure)</li></ul>
Technical Skills<ul><li>
Java, .NET, JavaScript/TypeScript</li><li>
Agile/Scrum, SAFe</li><li>
Git, Jira, Confluence</li><li>
CI/CD pipelines (Jenkins, GitLab)</li><li>
SQL, REST APIs, microservices</li></ul>
IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.</div>

Applications Team Lead

Navigate360

<div>Summary:
We are seeking a Developer Team Lead with a strong background in full-stack development and a passion for leading high-performing Scrum teams. In this role, you will combine hands-on development with technical leadership, ensuring best practices, quality standards, and team collaboration are consistently upheld.
As a Developer Team Lead, you will mentor team members, manage deployments, drive technical solutions, and collaborate closely with product, DevOps, and architecture teams to deliver scalable, maintainable applications.
Key Responsibilities:
Technical Leadership<ul><li>
Define and implement robust, scalable, and maintainable technical solutions.</li><li>
Promote adherence to coding standards, security practices, and architectural principles.</li><li>
Proactively identify and address technical debt to maintain a clean and scalable codebase.</li></ul>
Mentorship &amp; Team Development<ul><li>
Provide mentorship, guidance, and support to developers of varying experience levels.</li><li>
Foster a collaborative environment with an emphasis on continuous learning, pair programming, and cross-functional communication.</li><li>
Assist in onboarding new team members and ramping them up on the team's tech stack and processes.</li></ul>
Scrum Process Facilitation<ul><li>
Support the Scrum process by co-leading sprint planning (second half), retrospectives, and Daily Scrums.</li><li>
Help ensure sprint goals are achieved and blockers are swiftly removed.</li><li>
Partner with the Product Owner to prioritize work and maintain team focus.</li></ul>
Release &amp; Deployment Management<ul><li>
Oversee the release process, ensuring smooth and successful deployments.</li><li>
Collaborate with DevOps and infrastructure teams to resolve deployment issues and improve CI/CD processes.</li><li>
Maintain and communicate release schedules in coordination with the Product team.</li></ul>
Architectural Collaboration<ul><li>
Work closely with architects to define the technical roadmap and implement scalable solutions.</li><li>
Ensure developed systems align with architectural vision and standards.</li><li>
Provide input on technical design and participate in architectural reviews.</li></ul>
Problem Solving &amp; Blocker Removal<ul><li>
Serve as the primary technical escalation point for the team.</li><li>
Quickly identify risks and work cross-functionally to resolve them.</li><li>
Facilitate brainstorming and solutions for complex or ambiguous technical problems.</li></ul>
Required Qualifications:<ul><li>
Bachelor&rsquo;s degree in a related field (e.g., Computer Science, Business, Emergency Management, or equivalent experience).</li><li>
5+ years of experience in web application development.</li><li>
Strong proficiency with:<ul><li>
React and/or React Native</li><li>
PHP, Object-Oriented PHP (OOPHP)</li><li>
PostgreSQL and relational database concepts</li><li>
JavaScript, jQuery</li><li>
HTML/PHP templating systems</li></ul></li><li>
Experience with Jira or similar Agile project management tools.</li><li>
Deep understanding of Agile/Scrum methodologies.</li><li>
Familiarity with Learning Resource Management Systems (LRMs) or content management systems.</li></ul>
Preferred Qualifications:<ul><li>
Scrum Master Certification (CSM or equivalent).</li><li>
Experience with database performance tuning and optimization.</li><li>
Experience with CI/CD pipelines, automated testing, and code quality tools.</li><li>
Experience with Infrastructure-as-Code, especially Terraform.</li><li>
Familiarity with containerization tools such as Docker and orchestration tools like Kubernetes.</li><li>
Experience working in a cloud-native environment, especially in AWS.</li><li>
Experience with AI development tools such as Claude Code, CoPilot, or Kiro.</li></ul>
Normal Working Hours and Conditions: Core business hours are generally 8:00 am &ndash; 5:00 pm. However, this position will require work to be performed outside of normal business hours based on Company operations.
Physical Requirements: Primary functions require sufficient physical ability and mobility to work in an office setting including verbally communicating, seeing and hearing to exchange information and fine coordination including use of a computer keyboard. Daily physical functions include standing, sitting and walking for prolonged periods of time and occasionally stooping, bending, kneeling, crouching, reaching, and twisting. The employee may engage in lifting, carrying, pushing, and pulling light to moderate amounts of weight up to 25 pounds. The position also requires the operation of office equipment requiring repetitive hand movement.</div>

Developer Team Lead

Children's Healthcare of Atlanta

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).
 Work Shift Day
 
Work Day(s) Monday-Friday
 
Shift Start Time Variable
 
Shift End Time Variable
 
Worker Sub-Type Regular
 
Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
 
Job Description Supervises team of Information Systems & Technology professionals who provide implementation support, technology consultation, and operational support to the Children’s Healthcare of Atlanta user community. Advocates for user needs and coordinates support requests. Trains, coaches, and mentors team members. Serves as point of escalation for support and expert resource needs. Takes lead role in working with management to research and propose application support strategies and goals. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.
 
Experience
 5 years of experience in a healthcare or business environment
 2 years of employment at Children’s Healthcare of Atlanta in an applications support capacity or similar healthcare industry experience
 Experience in generally known project management software and commercially available healthcare and business software packages
 Research experience is required to work in the Research department
 
Preferred Qualifications
 EPIC experience and an EPIC certification are preferred if working in the Research department
 Education
 Degree from accredited senior college or equivalent experience
 Bachelor's degree in computer science, business, nursing, or equivalent, if working in the Research department
 
Certification Summary
 No professional certifications required
 
Knowledge, Skills, and Abilities
 Ability to lead projects from inception to completion without management supervision and to provide leadership support to other team members
 Excellent oral and written communication skills
 Well-developed and proven organizational, problem-solving, analytical, and time management skills
 Project management, customer service, and support skills
 Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities
 Must be able to work on multiple projects concurrently
 Must be able to apply creative methods to analyze and enhance workflow efficiencies
 Ability to develop and maintain good working relationships and interact positively and productively with teams across organizational lines, including administrative and executive staff
 Expert knowledge of hospital system business or clinical content deemed a part of core health information systems
 
Job Responsibilities
 Leads in business partnering with service lines, departments, individuals, and coworkers
 Collaborates proactively with department leaders to identify/prioritize needs and define/commit to deliverables.
 Leads team to ensure deliverables are met.
 Maintains strong and productive relationships with department leaders and application vendors.
 Ensures team is building positive and effective relationships with internal and external customers.
 Acts as point of escalation for issue resolution.
 Advocates user perspective.
 
Leads team in providing application technical support services, consultation, coordination of programming requests, and system upgrades
 Ensures team members are focusing efforts on identified priorities.
 Maintains/develops technical expertise and growth.
 Provides on-call coverage as assigned and ensures team coverage.
 Participates in and leads cross team efforts and initiatives for process improvement and issue resolution.
 
Provides project and resource management independently with broad scope of projects
 Ensures projects and documentation follow Information Systems & Technology project management protocol and policies.
 Manages support turnover processes to ensure project team addresses ability to support systems post-live, including delivering complete system documentation.
 Monitors team’s effectiveness by utilizing project, issue, and resource management tools to oversee team allocation of resources and assignments.
 
Ensures compliance with Information Systems & Technology, Children’s Healthcare of Atlanta, Joint Commission, and Health Insurance Portability and Accountability Act guidelines, policies, regulations, and procedures
 Exemplifies and serves as a resource to team members for existing and new policies and tools, e.g., change management, time reporting, queue management, and service level agreements.
 Ensures team provides appropriate support documentation, status, and issues resolution reporting.
 Participates in internal Information Systems & Technology leadership initiatives/forums and development/achievement of department goals.
 
Trains, coaches, and mentors team members.
 Participates in hiring and interview process.
 Follows onboarding guidelines for new employees.
 Fosters professional development of others via constructive performance appraisals and professional development plans.
 Facilitates conflict resolution.
 
Assists supervisor and/or manager with development of staff by:
 Being available to teammates.
 Acting as a resource to help complete complicated/complex tasks.
 Providing on the job training to team and seeking out opportunities to become actively involved in staff workflow and development.
 Provides supervisor and/or manager feedback on staff performance, educational needs, and workflow status.
 
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
 
Primary Location Address 35 Jesse Hill Jr Dr SE
 
Job Family IT Business Partnering

Applications Analyst Team Lead

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Job Description
Summary
The Application Development Lead is that of a technical expert who provides leadership in the design, development and delivery of technology enabled applications, products and services within a computing systems environment. Technical leads provide solutions to technical issues and are responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements.
Essential Functions
<ul><li>Participates and provides input into the design, redesign and development of technology products and applications</li>
<li>Contributes and often leads the specification and software design phases of the software development life cycle</li>
<li>Leads and manages the design and implementation of new software development and enhancement efforts, and coordinates systems installation and software testing with other technologists</li>
<li>Assists users with the isolation and resolution of software issues by leading root-cause analysis providing options for resolution and recommendations</li>
</ul>Additional Responsibilities
<ul><li>Partners with the business to establish long-term strategic business and systems objectives</li>
<li>Addresses day-to-day production support fixes</li>
<li>Works with team members (technical and basis) and subject matter experts (end users) to produce requirements and design documents. Documents all specifications and requirements for implementation and develop Business Process Procedures (BPPs)</li>
<li>Provides support for functional testing to ensure that business requirements are being met while following technical standards</li>
<li>Closely work with project manager for the complete life cycle of projects as well as for minor enhancements</li>
<li>Reviews current functionality and processes and recommends process and system improvement especially in the areas of E-commerce (Sales, Lease and Rental).</li>
<li>Documents and support disaster recovery</li>
<li>Performs other duties as assigned</li>
</ul>Skills and Abilities
<ul><li>Possesses strong technical aptitude Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management, Required</li>
<li>Strong verbal and written communication skills, Required</li>
<li>Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required</li>
<li>Ability to work independently and as a member of a team, Required</li>
<li>Flexibility to operate and self-driven to excel in a fast-paced environment, Required</li>
<li>Highly organized, with excellent time management skills, Required</li>
<li>Detail oriented with excellent follow-up practices, Required</li>
</ul>Travel
<ul><li>Yes, 30-40%</li>
</ul>Qualifications
<ul><li>Bachelor's Degree in preferably in Computer Science, Logistics, Transportation or Business. Relevant experience may be substituted for a degree, Required</li>
<li>Master's Degree or relevant experience may be substituted for a degree, Preferred</li>
<li>5 years or more in application development or technology management OR Master's degree with 2+ years of relevant experience, Required</li>
<li>MS-SQL/SSIS-SSRS Expert, Required</li>
<li>Warehouse Management Systems Advanced, Required</li>
<li>C#/.Net/ASP Beginner, Required</li>
<li>Web Services/API Beginner, Required</li>
<li>Manhattan SCALE / SCI Intermediate, Preferred</li>
<li>Integration Software using ANSI X12, XML, and Database Tables Intermediate, Preferred</li>
</ul>Travel
<ul><li>Yes, 30-40%</li>
</ul>Job Category: Application Development, Delivery &amp; Support
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$120,000.00
Maximum Pay Range:
$140,000.00
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Application Development Lead

Censeo Consulting Group

<div>Application Configuration Lead &mdash; ServiceNow Vendor Performance Platform (Department of State) 
 
The Position: 
We are looking for eager, driven candidates with experience in people management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions to modernize IT products and solutions for our Federal clients at the Department of State. In this role you will lead the product evolution of an internal ServiceNow-based application that tracks IT vendors&rsquo; performance across services, cloud, and product contracts at the U.S. Department of State (DoS). You&rsquo;ll translate client vision into a clear roadmap and backlog, oversee a small cross‑functional team, and drive adoption and satisfaction across customer offices. This role is expected to report onsite in Washington D.C. and will require Secret or Moderate Risk Public Trust determination. Responsiblities for the role will include:<ul><li>
Own the product backlog &amp; roadmap: Convert client vision and policy goals into epics, user stories, and measurable outcomes; prioritize via value, risk, and dependencies; keep a transparent release plan.</li><li>
Run Agile delivery: Lead ceremonies, manage scope, and clear blockers for a team of ~2 ServiceNow developers, ~2 Business Analysts, and 1 Data Visualization specialist; ensure sprint goals are met and Definition of Done/quality bars are upheld.</li><li>
Advance the metrics library: Expand standardized SLA/KPI definitions and dashboards (e.g., availability, responsiveness, incident resolution, defect leakage, vendor compliance) to cover diverse contract types; ensure traceability to bureau/office objectives.</li><li>
Drive customer engagement &amp; adoption: Build and execute a DoS‑appropriate engagement strategy&mdash;stakeholder roadshows, onboarding playbooks, training, feedback loops&mdash;to increase the number of customer offices using the product and maximize user satisfaction.</li><li>
Steward platform and data health: Partner with platform owners on configuration governance, integrations (e.g., data sources feeding performance analytics), and change management; uphold security, privacy, and records requirements consistent with DoS standards.</li><li>
Measure impact: Define and report product OKRs (adoption, satisfaction/CSAT, cycle time, release reliability, metric coverage); use insights to iterate the product.</li></ul>
Success in the First 6&ndash;12 Months (example targets):<ul><li>
Deliver value-focused enhancements across sprints with on-time, high‑quality releases and clear release notes.</li><li>
Grow active customer offices using the product.</li><li>
Increase standardized SLA/KPI coverage to new service categories with published definitions and dashboards.</li></ul> 

The Ideal Candidate: 
At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo&rsquo;s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team&rsquo;s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what&rsquo;s printed on your diploma. Some of the core qualifications for the role include: 
 
Minimum Qualifications<ul><li>
Bachelors Degree from accredited college/university.</li><li>
7+ years of relevant experience in product management (or adjacent roles such as product owner/engagement lead) delivering enterprise platforms or analytics products.</li><li>
Prior Department of State experience (as fed or contractor).</li><li>
Active Secret clearance (DoS badge‑eligible).</li><li>
Comfortable working on‑site 5 days/week in DC/Northern VA.</li><li>
Agile credentials: CSM or CSPO (or equivalent).</li><li>
Demonstrated success leading small, mixed-discipline teams and coaching junior staff.</li><li>
Strong stakeholder management, requirements discovery, and roadmap/story mapping skills.</li><li>
Excellent written/verbal communication tailored to executive, technical, and end‑user audiences.</li></ul>
Nice to Have<ul><li>
Dashboard development experience in Tableau, PowerBI, or equivalent</li><li>
Foundational understanding of JavaScript</li><li>
Agile credentials: CSM or CSPO (or equivalent).</li><li>
Contractor/consulting background with federal clients (preferred).</li><li>
ServiceNow certifications (e.g., CSA, CIS-ITSM) and/or ITIL Foundation.</li><li>
Experience designing SLA/KPI frameworks and vendor performance dashboards in public-sector environments.</li><li>
Exposure to data visualization tools (e.g., Power BI/Tableau)</li><li>
Familiarity with federal security, change control, and release management practices.</li></ul> 

The Company: 
Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients&rsquo; most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 
 
At Censeo, our award-winning culture means you&rsquo;ll join a tight-knit community of 95 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we&rsquo;re also good friends who know the names of each other&rsquo;s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 
 
The Location: 
Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. 
 
The Fine Print:<ul><li>
The salary range for this role is $90,000 - $140,000 depending on experience</li><li>
Expected travel 0-10%; may increase based on business needs</li><li>
This is an exempt, full-time position</li><li>
This role is subject to an in-person work schedule in Washington, D.C. with the possibility for hybrid work</li><li>
Essential Physical Functions<ul><li>
Sitting: Particularly for sustained periods of time</li><li>
Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another</li></ul></li></ul>
Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at https://www.censeoconsulting.com/about/join-us/. 
 
Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 
 
Join Our Award-Winning Culture! 
Our passion wins awards. But don&rsquo;t just take it from us&hellip;<ul><li>
2024 Vault #41 Consulting 50 North America</li><li>
2024 Vault #7 Best Consulting Firm for Hours in the Office</li><li>
2023 Vault #9 Best Consulting Firm for Work/Life Balance</li><li>
2023 Vault #23 Best Consulting Firm for Overall Diversity</li><li>
2023 Management Consulted #3 Best Boutique Firms in Washington DC</li><li>
2022 Vault #41 Best Overall Consulting Firm to Work For</li><li>
2020 Vault #21 Best Boutique Consulting Firm</li><li>
2019 Ivy Exec #7 Best Boutique Consulting Firm</li><li>
2018 Consulting Magazine Best Small Firms to Work For</li><li>
2017 Vault #12 Best Boutique Consulting Firm</li><li>
2016 Forbes Best Management Consulting Firms in America</li><li>
2015 Washington Business Journal&rsquo;s Philanthropy List</li></ul>
fzXMiJGPAe</div>

ServiceNow Application Configuration Lead

Citi

<div>The Application and Production Support Lead, Assistant Vice President is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. 
 
Responsibilities:<ul><li>
The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.</li><li>
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.</li><li>
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.</li><li>
Start of day checks, continuous monitoring, and regional handover.</li><li>
Perform same day risk reconciliations</li><li>
Develop and maintain technical support documentation.</li><li>
Identifies ways to maximize the potential of the applications used</li><li>
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.</li><li>
Ensures that storage and archiving procedures are in place and functioning correctly</li><li>
Formulates and defines scope and objectives for complex application enhancements and problem resolution</li><li>
Reviews and develops application contingency planning to ensure availability to users.</li><li>
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.</li><li>
Participate in application releases, from development, testing and deployment into production.</li><li>
Engages in post implementation analysis to ensure successful system design and functionality.</li><li>
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.</li><li>
Ensures essential procedures are followed and helps to define operating standards and processes.</li><li>
Act as a liaison between users/traders, interfacing internal technology groups and vendors.</li><li>
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.</li><li>
Acts as advisor or coach to new or lower level analysts.</li><li>
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.</li><li>
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.</li><li>
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.</li><li>
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.</li><li>
Performs other duties and functions as assigned.</li><li>
Has the ability to operate with a limited level of direct supervision.
</li><li>Can exercise independence of judgement and autonomy.
</li><li>Acts as SME to senior stakeholders and /or other team members.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
5-8 years experience in an Application Support role.</li><li>
Experience installing, configuring or supporting business applications.</li><li>
Experience with some programming languages and willingness/ability to learn.</li><li>
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization</li><li>
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.</li><li>
Demonstrated analytical skills</li><li>
Issue tracking and reporting using tools</li><li>
Knowledge/ experience of problem Management Tools.</li><li>
Good all-round technical skills</li><li>
Effectively share information with other support team members and with other technology teams</li><li>
Ability to plan and organize workload</li><li>
Consistently demonstrates clear and concise written and verbal communication skills</li><li>
Ability to communicate appropriately to relevant stakeholders</li></ul>
Education:<ul><li>
Bachelor&rsquo;s/University degree or equivalent experience</li></ul>
-
Job Family Group:
Technology
-
Job Family:
Applications Support
-
Time Type:
Full time
-
Primary Location:
New York New York United States
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Primary Location Full Time Salary Range:
$109,120.00 - $163,680.00 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
May 15, 2026
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Application and Production Support Lead, Assistant Vice President

American business solutions inc

<div><h2 class="jobSectionHeader">Required Skills</h2>
Bachelor//'s Degree or 5+ years of equivalent work experience
5+ years&rsquo; of HCM ABAP experience using SAP in a professional environment.
Knowledge of Kronos Dimensions Suite
Knowledge of Kronos Workforce Ready Suite
Understanding of SAP Portal technology.
Functional knowledge on SAP HCM, Success Factors
Knowledge of enterprise-level applications including ERP
Mail Services in SAP through Standard API
General understanding of accounting process.
Knowledge of SAP Cloud Integration</div>

SAP Functional Team Lead

Search 10000+ Application development team lead jobs near you this March. New roles added regularly across leading industries. Apply today.