application specialist

Siemens Healthineers

<div></div><div><div><p>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
</p><p>Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
</p><p>Apply now for the position of <b>Senior </b><b>Application Specialist - Saudization </b>and you will conduct educational sessions at the customer site to educate customers on how to use Siemens systems in Nuclear Medicine and MI.</p></div><div><b><br>
Your Role:</b></div><div></div><div><br>
<ul><li>
Customer education and equipment turnover: conduct educational sessions at the customer site to educate customers on how to use Siemens systems in Nuclear Medicine and MI.
</li><li>Support to and coordination with PM department to prepare for and organize application training sessions for Nuclear Medicine and MI systems mentioned before.</li><li>
Prepare and gather necessary documentation for end user training at customer site, before and after the actual training session.</li><li>
Accompany Nuclear Medicine and MI Application Specialists during the period they spend in the kingdom, if they are assigned from abroad.</li><li>
Maintain customer relations for further support after training, answer customer questions, and solve customer application related problems, on site, or remotely.</li><li>
Keep customers updated with the latest clinical information and new features and packages / options available for systems concerned.</li><li>
Continuous self-improvement through attending TC courses in Germany, passes WBTs, and obtains the supporting certificates.</li><li>
Complete regulatory and core process documents in a timely fashion.</li></ul></div><div></div><div><b><br>
Your Expertise:</b></div><div></div><div><br>
<ul><li>
Saudi National</li><li>
Advanced background knowledge and field practical experience.</li><li>
Experience in Nuclear Medicine (MI) with high experience in PET &amp; SPECT and familiar with Siemens SPECT &amp; PET</li><li>
4+ years of application experience, on local and abroad Training.</li><li>
solid work experience application management / development</li><li>
Fluent English</li></ul></div><div></div><div><br>
<p></p>
<p><b>Who we are:</b></p><p><br>
<br>
We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.</p>
<p></p><p><b>How we work:</b></p><p><br>
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site</p>
<p></p><p>As an equal opportunity employer, we welcome applications from individuals with disabilities.</p>
<p>We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.</p>
<p><b>To all recruitment agencies:</b>
</p>Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated</div></div>

Senior Application Specialist / Saudization

Beckman Coulter Life Sciences

<div>
 <strong>
  Bring more to life.
  <br/>
  <br/>
 </strong>
 Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
 <br/>
 <br/>
 At Beckman Coulter Life Sciences, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.
 <br/>
 <br/>
 You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.
 <br/>
 <br/>
 At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
 <br/>
 <br/>
 We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
 <br/>
 <br/>
 It&rsquo;s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we&rsquo;re just beginning. Working together, let&rsquo;s put our time and talents together to advance human health for tomorrow.
 <br/>
 <br/>
 Learn about the Danaher Business System which makes everything possible.
 <br/>
 <br/>
 The
 <strong>
  <em>
   Field Application Specialist Turkey
  </em>
 </strong>
 is responsible for
 <em>
  Assesses potential application of company products to meet customer needs pre and/or post-sales and prepares detailed product specifications for the development and implementation of customer products/applications/solutions in alignment with manufacturer stated specifications. Creates detailed design and implementation specifications for complex products/applications/solutions. Builds mini-applications with process simulation, often requiring rapid software modeling and/or product demo/training (at conferences, seminars, trade shows, or customer sites) for customer. May assist with optimizing products to meet customer needs and workflow requirements.
 </em>
 .
 <br/>
 <br/>
 This position reports to the
 <em>
  HGM Flow Cytometry Manager
 </em>
 and is part of the EMEA flow Application team located in
 <em>
  Turkey
 </em>
 and will be working remotely to cover Turkey region and based on requirements the neighboring countries
 <em>
  .
  <br/>
  <br/>
 </em>
 <strong>
  In This Role, You Will Have The Opportunity To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be responsible for providing instruments (Flow cytometry and sorter) and application training to Beckman coulter customers on-site as per the requirement.
  </li>
  <li>
   support the Sales Team in identifying market opportunities and assisting to actualize market potential.
  </li>
  <li>
   Position products and technology through presentations, product demonstrations, workshops, and seminars. in alignment with company values, business objectives, and marketing strategy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Essential Requirements Of The Job Include
  <br/>
  <br/>
 </strong>
 <strong>
  Application and Training Support
  <br/>
  <br/>
 </strong>
 Provide Instrument and Applications training on Beckman Coulter cell analysis range of products to ensure a high level of end-user satisfaction.
 <br/>
 <br/>
 <strong>
  Marketing and Sales support
  <br/>
  <br/>
 </strong>
 Understanding requirements of customer&rsquo;s experiment and provide appropriate technical and product solutions through discussions, presentations and/or product/application demonstrations to positively impact sales and increase productivity.
 <br/>
 <br/>
 <strong>
  Monitor and report
  <br/>
  <br/>
 </strong>
 Prepare and provide a monthly report to supervisor on the training and marketing activities done. Ensure timely submission training and evaluation reports.
 <br/>
 <br/>
 <strong>
  Previous experience and demonstrated competence in flow cytometry and sorter related applications
  <br/>
  <br/>
 </strong>
 <strong>
  Travel, Motor Vehicle Record &amp; Physical/Environment Requirements:
 </strong>
 <em>
  if applicable for role
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Ability to travel &ndash; 70% time is expected in the field with also overnights if required
   <br/>
   <br/>
  </li>
 </ul>
 Within the assigned geographies or
 <br/>
 <br/>
 <ul>
  <li>
   Must have a valid driver&rsquo;s license with an acceptable driving record
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  It would be a plus if you also possess previous experience in:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in written and oral English
  </li>
  <li>
   Analytical problem solving
  </li>
  <li>
   Presentation and teaching skills
   <br/>
   <br/>
  </li>
 </ul>
 Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it&rsquo;s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
 <br/>
 <br/>
 At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.
 <br/>
 <br/>
 Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
 <br/>
 <br/>
 For more information, visit www.danaher.com.
</div>


Application Specialist - Flow Cytometry

Thermo Fisher Scientific

<div><p><b>Work Schedule</b></p>
Standard (Mon-Fri)<p></p><p><b>
Environmental Conditions</b></p>
Office<p></p><p><b>
Job Description</b></p><p></p><p>
Join us at Thermo Fisher Scientific as a Technical Application Specialist II, where you'll provide expert technical support and training for scientific products and solutions. In this role, you'll engage with researchers and clinicians, helping them advance critical work in areas like cancer research, diagnostics, and environmental protection. As part of an international team, you'll collaborate to solve complex scientific challenges. Your scientific expertise and customer service skills will help our customers make breakthrough discoveries while ensuring their optimal use of our innovative technologies. This role offers extensive training, professional development opportunities, and the chance to stay at the forefront of scientific advancement.</p><p></p><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Do:</b></h2><ul><li>
Provide remote technical support for Thermo Fisher Scientific products and services via phone, email, and web chat.</li><li>
Troubleshoot customer issues using available tools and resources; escalate complex problems when needed.</li><li>
Deliver product guidance, application support, and training to customers and field teams.</li><li>
Accurately document customer interactions in CRM systems.</li><li>
Identify and summarize trends to develop technical tips, FAQs, and troubleshooting resources.</li><li>
Contribute to knowledge bases and recommend improvements to technical documentation.</li><li>
Participate in ongoing product training and stay current with emerging technologies and applications.</li><li>
Collaborate with cross-functional teams to resolve customer challenges and improve support processes.</li><li>
Present technical updates internally; may support trade shows or customer-facing events.</li><li>
Support onboarding and training of new team members as needed.</li><li>
Maintain subject matter expertise in assigned product areas.</li></ul><h2 class="jobSectionHeader"><br>
<b>
How You&rsquo;ll Get Here:</b></h2><ul><li>
Advanced degree with no experience OR Bachelor&rsquo;s degree with 2+ years of hands-on laboratory experience.</li><li>
Degree in Life Sciences, Chemistry, or related scientific field.</li><li>
Strong technical knowledge in areas such as molecular biology, cell culture, protein analysis, clinical diagnostics, or analytical chemistry.</li><li>
Medical Laboratory Scientist / Clinical Laboratory Scientist certification preferred.</li><li>
Experience in customer support, clinical research, diagnostics, or applied science environments is a plus.</li><li>
Excellent written and verbal communication skills with the ability to explain complex concepts clearly.</li><li>
Strong problem-solving, analytical, and organizational skills.</li><li>
Ability to quickly learn and apply complex technical information.</li><li>
Proficiency with CRM systems and standard office software.</li><li>
Customer-focused mindset with ability to manage multiple priorities.</li><li>
Ability to work both independently and collaboratively.</li></ul><h2 class="jobSectionHeader"><b>
Additional Requirements</b></h2><ul><li>
Fluent in English; additional languages are a plus</li><li>
Willingness to travel up to 10&ndash;30% depending on business needs</li><li>
Flexibility to support a global customer base, including occasional after-hours support</li></ul></div><p></p>

Technical Application Specialist II

<p></p><div><p><b>Bring more to life.</b></p><p></p><p>
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?</p><p></p><p>
At Beckman Coulter Life Sciences, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.</p><p></p><p>
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.</p><p></p><p>
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.</p><p>
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.</p><p></p><p>
It&rsquo;s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we&rsquo;re just beginning. Working together, let&rsquo;s put our time and talents together to advance human health for tomorrow.</p><p></p><p>
Learn about the Danaher Business System which makes everything possible.</p><p></p><p>
The <b><i>Field Application Specialist Turkey </i></b>is responsible for<i> Assesses potential application of company products to meet customer needs pre and/or post-sales and prepares detailed product specifications for the development and implementation of customer products/applications/solutions in alignment with manufacturer stated specifications. Creates detailed design and implementation specifications for complex products/applications/solutions. Builds mini-applications with process simulation, often requiring rapid software modeling and/or product demo/training (at conferences, seminars, trade shows, or customer sites) for customer. May assist with optimizing products to meet customer needs and workflow requirements.</i>.</p><p></p><p>
This position reports to the <i>HGM Flow Cytometry Manager </i>and is part of the EMEA flow Application team located in <i>Turkey </i>and will be working remotely to cover Turkey region and based on requirements the neighboring countries <i>.</i></p><p></p><p><b>
In this role, you will have the opportunity to:</b></p><ul><li>
Be responsible for providing instruments (Flow cytometry and sorter) and application training to Beckman coulter customers on-site as per the requirement.</li><li>
support the Sales Team in identifying market opportunities and assisting to actualize market potential.</li><li>
Position products and technology through presentations, product demonstrations, workshops, and seminars. in alignment with company values, business objectives, and marketing strategy.</li></ul><p></p><p><b>
The essential requirements of the job include:</b></p><p><b>
Application and Training Support</b></p><p>
Provide Instrument and Applications training on Beckman Coulter cell analysis range of products to ensure a high level of end-user satisfaction.</p><p><b>
Marketing and Sales support</b></p><p>
Understanding requirements of customer&rsquo;s experiment and provide appropriate technical and product solutions through discussions, presentations and/or product/application demonstrations to positively impact sales and increase productivity.</p><p><b>
Monitor and report</b></p><p>
Prepare and provide a monthly report to supervisor on the training and marketing activities done. Ensure timely submission training and evaluation reports.</p><p><b>
Previous experience and demonstrated competence in flow cytometry and sorter related applications</b></p><p></p><p><b>
Travel, Motor Vehicle Record &amp; Physical/Environment Requirements:</b> <i>if applicable for role</i></p><ul><li><i>
Ability to travel &ndash; 70% time is expected in the field with also overnights if required
</i></li></ul><p>Within the assigned geographies or</p><ul><li><i>
Must have a valid driver&rsquo;s license with an acceptable driving record</i></li></ul><p></p><p><b>
It would be a plus if you also possess previous experience in:</b></p><ul><li>
Fluency in written and oral English</li><li>
Analytical problem solving</li><li>
Presentation and teaching skills</li></ul><p></p><p>
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it&rsquo;s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.</p><p>
At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.</p><p></p><p>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</p><p></p><p>
For more information, visit www.danaher.com.</p></div>

Lakeland Regional Health

<p></p><div><div><div><div><div>Position Details<br>
</div></div><br>
<div><div><p>Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Provisional Level 1 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
</p><p><b>Active - Benefit Eligible and Accrues Time Off
</b></p><p></p><b>Work Hours per Biweekly Pay Period: </b>80.00
<br>
<b>Shift </b>: Monday - Friday
<br>
<b>Location </b>: 210 South Florida Avenue Lakeland, FL - Remote after training
<br>
<b>Pay Rate </b>: Min $17.12 Mid $19.69
</div></div><br>
<div><div>Position Summary<br>
</div></div><br>
<div><div><p>Responsible for posting payments and/or adjustments to all accounts, taking corrective action on the remaining balances, analyzing accounts to ensure accuracy of insurance plans in Allscripts Patient Management System based on third party EOBs and balancing all payments posted.<br>
<br>
</p></div></div><br>
<p></p><div><div>Position Responsibilities<br>
</div></div><br>
<div><div><p><b>People At The Heart Of All We Do
</b></p><p></p><ul><li>Fosters an inclusive and engaged environment through teamwork and collaboration.
</li><li>Ensures patients and families have the best possible experiences across the continuum of care.
</li><li>Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
</li><li><b>Safety And Performance Improvement
</b><ul><li>Behaves in a mindful manner focused on self, patient, visitor, and team safety.
</li><li>Demonstrates accountability and commitment to quality work.
</li><li>Participates actively in process improvement and adoption of standard work.
</li><li><b>Standard Work Duties: LRHPG Cash Application Specialist
</b></li><li>Post all payments to Allscripts PM the same day as received as measured by departmental and individual goals
</li><li>Retrieve and post payment through PayerPath to the Allscripts Patient Management System
</li><li>Performs correct payment analysis and reconciliation with Allscripts Batch Reconciliation Report and Cash Log Report daily to ensure all transactions are accurately posted and balanced
</li><li>Analyze each payment posted to ensure the correct insurance plan is applied in Allscripts PM and make any necessary corrections in Allscripts PM at the time of posting the payment as measured by individual productivity and management oversight
</li><li>Performs secondary posting functions
</li><li>Demonstrates knowledge of all equipment and systems/technology necessary to complete duties and responsibilities
</li><li>Report ERA recurring exceptions to Data Analysis for review and resolution
</li><li>Organizes job functions and work assignment to be able to effectively complete assignments within established time frames
</li><li>Performs secondary posting functions
</li><li><b>Stewardship
</b></li><li>Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
</li><li>Knows and adheres to organizational and department policies and procedures.
</li></ul></li></ul></div></div><br>
<div><div>Competencies &amp; Skills<br>
</div></div><br>
<div><div><p>Essential:<br>
<br>
</p><ul><li>Good analytical skills
</li><li>Type 40 WPM
</li><li>Good math skills
</li><li>Ten key calculator skills
</li></ul></div></div><br>
<div><div>Qualifications &amp; Experience<br>
</div></div><br>
<div><div><p>Essential:
</p><ul><li>High School or Equivalent
</li></ul>Nonessential:
<ul><li>Associate Degree
 </li></ul>Nonessential:
<p></p><ul><li>Business or Healthcare Administration
 </li></ul>Other information:
<p></p><p>Certifications Preferred: Medical Billing and Coding
<br>
Certification Experience Essential: Minimum three to five years of experience in professional/technical role requiring progressive increase in responsibility. Two to three years of insurance collections process in physician setting.</p></div></div></div></div></div><p></p>

LRHPG Cash Application Specialist - LRHPG-Revenue Cycle

State of South Carolina

<div><div><div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div><br>
<div><div><br>
The South Carolina Judicial Branch is seeking a motivated and detail-oriented professional to join our Information Technology Department as an Application Support Specialist.<br>
Under general supervision, the Application Support Specialist provides user support and training to court staff, South Carolina Judicial Branch (SCJB) personnel, and other users of statewide technology services developed by the Judicial Branch. These services include, but are not limited to, the Appellate Court Case Management System (C-Track), Trial Court Case Management System (CMS), Attorney Information System (AIS), Bar Admissions Tracking System, e-Filing solutions, SCJB&rsquo;s document management system (OnBase), website content management systems, county statistics systems, Judicial Branch public and trial court websites, and other SCJB applications.<br>
The Application Support Specialist is also responsible for testing and troubleshooting SCJB&rsquo;s Court Case Management System (CMS), Jury Management System (JMS), and e-Filing applications to ensure compliance with application specifications and standards for consistency, usability, and system functionality.<br>
<br>
<b>Essential Duties and Responsibilities of the Position</b><br>
User Support &amp; Training<br>
<ul><li>Provide virtual or onsite training to judges, clerks, court reporters, and other judicial users during go-lives or ongoing operations.</li><li>Ensure judicial application users are effectively onboarded and trained to use applications accurately, efficiently, and consistently, supporting reliable court operations.</li><li>Ensure new users understand system responsibilities, workflows, and data integrity requirements.</li><li>Translate business process issues into technical support actions.</li><li>Support court operations during critical events (court sessions, filings deadlines, elections, emergency orders, etc.).</li><li>Deliver responsive, professional customer service in a high-visibility environment</li></ul><br>
Incident Management &amp; Troubleshooting<br>
<ul><li>Provide expert level support for complex issues regarding judicial application incidents and service requests.</li><li>Conduct user interviews to review and research; communicate with clarity as often as necessary with user.</li><li>Diagnose and analyze application, data, integration, and user-workflow issues.</li><li>Conducts data analysis and provides recommendations to resolve any issues or anomalies against our CMS databases using SQL scripts. Consults with Apps Team and DBA regarding same.</li><li>Creates individual test procedures for tasks entered into Ivanti by analyzing program specifications and writing the step-by-step instructions required to recreate application non-conformities and validate software conforms to specifications.</li><li>Coordinate resolution with business analysts, development team, vendors, database administrators, and infrastructure staff.</li><li>Document root causes and corrective actions.</li></ul><br>
Application Support &amp; Operations<br>
<ul><li>Provide day-to-day operational support for judicial applications (e.g., case management, e-filing, JMS, AIS, website, etc.)</li><li>Maintain application configuration tables, codes, roles, permissions, and workflows.</li><li>Monitor application availability, performance, and configuration ensuring systems operate within established service levels and court schedules.</li><li>Support application updates, enhancements, and new feature releases.</li><li>Participate in testing, validation, and user acceptance activities.</li><li>Assist with data integrity and audit readiness</li><li>Serves as an administrator for the SC Electronic Filing system.</li></ul><br>
Documentation &amp; Knowledge Management<br>
<ul><li>Maintain application support documentation, FAQs, and standard operating procedures.</li><li>Document incidents, resolutions, and configuration changes.</li><li>Contribute to knowledge base to improve first-contact resolution.</li><li>Assists in the development and preparation of training materials and reference guides by reviewing content for accuracy and completeness prior to release.</li></ul><br>
Continuous Improvement &amp; Optimization<br>
<ul><li>Identify recurring issues and recommend process or system improvements.</li><li>Assist with automation, monitoring, and efficiency initiatives.</li><li>Participate in modernization efforts and system migrations.</li><li>Support data-driven decision-making through operational insights.</li><li>Remains up-to-date and knowledgeable on Release notes, Hot Fixes, program changes, implementation plans and release schedules to assist users.</li></ul><br>
Security, Compliance &amp; Access Control<br>
<ul><li>Administer user access consistent with judicial security policies and separation-of-duties requirements.</li><li>Support compliance with confidentiality, privacy, and records retention standards.</li><li>Assist with audits, access reviews, and incident investigations.</li><li>Ensure sensitive judicial data is handled appropriately.</li></ul><br>
Team Collaboration &amp; Leadership<br>
<ul><li>Provide guidance &amp; mentorship to the team through changes in application, courtroom operations, and other related judicial workflows</li><li>Promote open communication, teamwork, and a positive culture to maximize productivity and innovation</li><li>Set an example for peers by embracing best practices, contributing to continuous process improvement, and delivering best-in-class customer service.</li></ul><br>
Performs all other duties as assigned.</div></div>
<div><h2 class="jobSectionHeader"><b>Minimum and Additional Requirements</b></h2></div>
<div><p>A high school diploma (or equivalent) and at least five (5) years of progressively responsible experience providing application support, technical support, and user training in a court or judicial setting.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<p></p><div><div>Knowledge of the South Carolina state court system. Experience working in South Carlina's Statewide Case Management System (CMS), Jury Management System (JMS) and E-Filing application is a plus.<br>
Training or hands-on experience with court case management systems, judicial technology applications, or comparable enterprise-level systems. Demonstrated experience analyzing complex technical issues, performing troubleshooting, and implementing effective solutions.<br>
Proven experience delivering training in multiple formats, including in-person, virtual, and one-on-one instructional settings. Strong background providing technical troubleshooting and end-user support in a fast-paced or mission-critical environment.<br>
Experience conducting functional and system testing, including documenting results and identifying system improvements.<br>
Demonstrated work in a technical support or help desk environment supporting diverse user groups.<br>
Experience developing, modifying, and using SQL scripts for data queries, validation, reporting, or troubleshooting purposes.<br>
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users.<br>
<br>
<b>Knowledge &amp; Skills required</b><br>
Demonstrated experience working with court case management systems or judicial technology applications.<br>
Ability to analyze, troubleshoot, and provide solutions to complex problems.<br>
Experience delivering in-person, virtual, and one-on-one training<br>
Proven ability to provide technical troubleshooting and end-user support<br>
Strong written and verbal communication skills<br>
Knowledge of functional and system testing methods and techniques.<br>
Demonstrated experience in a technical support environment.<br>
Experience using and developing SQL scripts.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Comments</b></h2></div>
<p></p><div><p><b>The South Carolina Judicial Branch offers an exceptional benefits package for FTE positions that include:</b></p><ul><li>
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.</li><li>
State Retirement Plan and Deferred Compensation Programs (Temporary positions have option to enroll).</li><li>
15 days paid annual (vacation) leave per year.</li><li>
15 days paid sick leave per year.</li><li>
Option to designate 10 days of earned paid sick leave per year as family sick leave.</li><li>
13 paid state holidays.</li><li>
Workers&rsquo; Compensation Benefits.</li></ul></div></div></div><p></p>

Application Support Specialist

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