application specialist

Lloyds Technology Centre

<p></p><div><p><b>End Date</b></p>
Friday 29 May 2026<p></p><p><b>
We Support Flexible Working &ndash; Click here for more information on flexible working options</b>
</p><p></p><p><b>Flexible Working Options</b><b>
</b></p>Hybrid Working<p></p><p><b>
Job Description Summary</b><b>
</b></p>A leadership role overseeing the specialist function and driving strategic initiatives<p></p><p><b>
Job Description</b><b>
</b></p><ul><li>Exp : 15+ years<br>
Location : hyderabad.<p><b><br>
About this opportunity</b></p><p>
As a Senior Technical Application Specialist, specialised in Microsoft Dynamics CRM / Power Platform:</p></li><li>
Lead a team of Technical Application Specialists (Microsoft Dynamics CRM) handling design of complex engagements, with a focus on predictable delivery and engineering excellence, whilst working in a collaborative and agile environment.</li><li>
Lead by example by being a hands-on contributor and providing oversight and feedback</li><li>
Work collaboratively with other team members, partners and third parties to support empowered teams who are motivated to solve business problems and realise value for customers.</li><li>
Provide line-management and personal development support for engineering team members.</li><p></p><li><p><b><br>
What are we looking for in you:</b></p></li><li>
A dynamic and adaptable individual, able to use and learn new skills in varying circumstances.</li><li>
Lead complex technical projects within the specialist area (CRM and Power Platform)</li><li>
Develop and implement best practices and standards</li><li>
Evaluate and recommend new technologies and methodologies</li><li>
Conduct root cause analysis for critical issues</li><li>
Lead proof-of-concept initiatives and pilot projects</li><li>
Represent the specialist team in inter-departmental meetings</li><li>
Contribute to the development of technical strategies</li><li>
Oversee the implementation of complex technical solutions</li><li>
Provide expert consultation on critical technical decisions</li><li>
Foster innovation within the team</li><li>
Contribute to thought leadership through articles, presentations, or whitepapers</li><li><p><b><br>
What you&rsquo;ll need:</b></p></li><li>
Deep understanding of the entire software development lifecycle and experience in end-to-end delivery of software products.</li><li>
Experience using Microsoft Technologies with 10+ years of relevant experience in Microsoft Dynamics CRM on-premises &amp; Dynamics 365 CE:<br>
<ul><li>Full Customizes Dynamics 365 CRM Applications to meet user requirements.</li><li>Experience in C#, plug-in, custom workflows.</li><li>Experience in developing Web resources (JavaScript, Html, jQuery).</li><li>Experience in Workflows, Business Rules, Actions, Security Rules.</li><li>Experience in Customization, Views, Forms in CRM.</li><li>Strong Knowledge on PowerApps (Model Driven &amp; Canvas) &amp; PowerApps Portal.</li><li>Strong Knowledge on Power Platform, Power Automate, Power BI.</li><li>Developing and Managing Custom application and their integrations with Dynamics 365.</li><li>Experience with DevOps (CI/CD, Git Hub etc.).</li></ul></li></ul></div>

Lead Technical Application Specialist

Beckman Coulter Life Sciences

<div>
 <strong>
  Bring more to life.
  <br/>
  <br/>
 </strong>
 Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
 <br/>
 <br/>
 At Beckman Coulter Life Sciences, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.
 <br/>
 <br/>
 You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.
 <br/>
 <br/>
 At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
 <br/>
 <br/>
 We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
 <br/>
 <br/>
 It&rsquo;s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we&rsquo;re just beginning. Working together, let&rsquo;s put our time and talents together to advance human health for tomorrow.
 <br/>
 <br/>
 Learn about the Danaher Business System which makes everything possible.
 <br/>
 <br/>
 The
 <strong>
  <em>
   Field Application Specialist Turkey
  </em>
 </strong>
 is responsible for
 <em>
  Assesses potential application of company products to meet customer needs pre and/or post-sales and prepares detailed product specifications for the development and implementation of customer products/applications/solutions in alignment with manufacturer stated specifications. Creates detailed design and implementation specifications for complex products/applications/solutions. Builds mini-applications with process simulation, often requiring rapid software modeling and/or product demo/training (at conferences, seminars, trade shows, or customer sites) for customer. May assist with optimizing products to meet customer needs and workflow requirements.
 </em>
 .
 <br/>
 <br/>
 This position reports to the
 <em>
  HGM Flow Cytometry Manager
 </em>
 and is part of the EMEA flow Application team located in
 <em>
  Turkey
 </em>
 and will be working remotely to cover Turkey region and based on requirements the neighboring countries
 <em>
  .
  <br/>
  <br/>
 </em>
 <strong>
  In This Role, You Will Have The Opportunity To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be responsible for providing instruments (Flow cytometry and sorter) and application training to Beckman coulter customers on-site as per the requirement.
  </li>
  <li>
   support the Sales Team in identifying market opportunities and assisting to actualize market potential.
  </li>
  <li>
   Position products and technology through presentations, product demonstrations, workshops, and seminars. in alignment with company values, business objectives, and marketing strategy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Essential Requirements Of The Job Include
  <br/>
  <br/>
 </strong>
 <strong>
  Application and Training Support
  <br/>
  <br/>
 </strong>
 Provide Instrument and Applications training on Beckman Coulter cell analysis range of products to ensure a high level of end-user satisfaction.
 <br/>
 <br/>
 <strong>
  Marketing and Sales support
  <br/>
  <br/>
 </strong>
 Understanding requirements of customer&rsquo;s experiment and provide appropriate technical and product solutions through discussions, presentations and/or product/application demonstrations to positively impact sales and increase productivity.
 <br/>
 <br/>
 <strong>
  Monitor and report
  <br/>
  <br/>
 </strong>
 Prepare and provide a monthly report to supervisor on the training and marketing activities done. Ensure timely submission training and evaluation reports.
 <br/>
 <br/>
 <strong>
  Previous experience and demonstrated competence in flow cytometry and sorter related applications
  <br/>
  <br/>
 </strong>
 <strong>
  Travel, Motor Vehicle Record &amp; Physical/Environment Requirements:
 </strong>
 <em>
  if applicable for role
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Ability to travel &ndash; 70% time is expected in the field with also overnights if required
   <br/>
   <br/>
  </li>
 </ul>
 Within the assigned geographies or
 <br/>
 <br/>
 <ul>
  <li>
   Must have a valid driver&rsquo;s license with an acceptable driving record
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  It would be a plus if you also possess previous experience in:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in written and oral English
  </li>
  <li>
   Analytical problem solving
  </li>
  <li>
   Presentation and teaching skills
   <br/>
   <br/>
  </li>
 </ul>
 Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it&rsquo;s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
 <br/>
 <br/>
 At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.
 <br/>
 <br/>
 Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
 <br/>
 <br/>
 For more information, visit www.danaher.com.
</div>


Application Specialist - Flow Cytometry

<p></p><div><p><b>Bring more to life.</b></p><p></p><p>
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?</p><p></p><p>
At Beckman Coulter Life Sciences, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.</p><p></p><p>
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.</p><p></p><p>
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.</p><p>
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.</p><p></p><p>
It&rsquo;s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we&rsquo;re just beginning. Working together, let&rsquo;s put our time and talents together to advance human health for tomorrow.</p><p></p><p>
Learn about the Danaher Business System which makes everything possible.</p><p></p><p>
The <b><i>Field Application Specialist Turkey </i></b>is responsible for<i> Assesses potential application of company products to meet customer needs pre and/or post-sales and prepares detailed product specifications for the development and implementation of customer products/applications/solutions in alignment with manufacturer stated specifications. Creates detailed design and implementation specifications for complex products/applications/solutions. Builds mini-applications with process simulation, often requiring rapid software modeling and/or product demo/training (at conferences, seminars, trade shows, or customer sites) for customer. May assist with optimizing products to meet customer needs and workflow requirements.</i>.</p><p></p><p>
This position reports to the <i>HGM Flow Cytometry Manager </i>and is part of the EMEA flow Application team located in <i>Turkey </i>and will be working remotely to cover Turkey region and based on requirements the neighboring countries <i>.</i></p><p></p><p><b>
In this role, you will have the opportunity to:</b></p><ul><li>
Be responsible for providing instruments (Flow cytometry and sorter) and application training to Beckman coulter customers on-site as per the requirement.</li><li>
support the Sales Team in identifying market opportunities and assisting to actualize market potential.</li><li>
Position products and technology through presentations, product demonstrations, workshops, and seminars. in alignment with company values, business objectives, and marketing strategy.</li></ul><p></p><p><b>
The essential requirements of the job include:</b></p><p><b>
Application and Training Support</b></p><p>
Provide Instrument and Applications training on Beckman Coulter cell analysis range of products to ensure a high level of end-user satisfaction.</p><p><b>
Marketing and Sales support</b></p><p>
Understanding requirements of customer&rsquo;s experiment and provide appropriate technical and product solutions through discussions, presentations and/or product/application demonstrations to positively impact sales and increase productivity.</p><p><b>
Monitor and report</b></p><p>
Prepare and provide a monthly report to supervisor on the training and marketing activities done. Ensure timely submission training and evaluation reports.</p><p><b>
Previous experience and demonstrated competence in flow cytometry and sorter related applications</b></p><p></p><p><b>
Travel, Motor Vehicle Record &amp; Physical/Environment Requirements:</b> <i>if applicable for role</i></p><ul><li><i>
Ability to travel &ndash; 70% time is expected in the field with also overnights if required
</i></li></ul><p>Within the assigned geographies or</p><ul><li><i>
Must have a valid driver&rsquo;s license with an acceptable driving record</i></li></ul><p></p><p><b>
It would be a plus if you also possess previous experience in:</b></p><ul><li>
Fluency in written and oral English</li><li>
Analytical problem solving</li><li>
Presentation and teaching skills</li></ul><p></p><p>
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it&rsquo;s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.</p><p>
At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.</p><p></p><p>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</p><p></p><p>
For more information, visit www.danaher.com.</p></div>

Contour Software

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><div><p><b>
The Division:</b></p></div><div><p><br>
<br>
Jonas Software is the leading provider of enterprise management software solutions to the Club, Foodservice, Construction, Leisure Fitness &amp; Sports, Attractions, Metal Service Centers, Moving &amp; Storage, Education, Radiology/Laboratory Information Systems, Salon &amp; Spa and Consumer Product Licensing industries. Within these vertical markets, Jonas boasts 58 distinct brands, all of which are respected and longstanding leaders within their own domain.<br>
<br>
Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.<br>
<br>
Jonas Software is the valued technology partner of over 50,000 customers worldwide in more than 30 countries. Jonas employs over 1,600 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&amp;P/TSX 60.<br>
<br>
<b>JOB </b><b>RESPONSIBILITIES</b></p></div><div><p><br>
<br>
Reporting to the Collections Manager, the core responsibilities of the position are as follows:</p></div><div><ul><li><p>
Download bank statements from RBC, Wells Fargo and Nat West &ndash; Daily (30+ bank accounts)</p></li></ul></div><div><ul><li><p>
Post and apply incoming payments (as assigned) to the customer accounts within GP - Daily</p></li></ul></div><div><ul><li><p>
Enter GL payments as required from Cash receipts</p></li></ul></div><div><ul><li><p>
Maintain internal filing system online</p></li></ul></div><div><ul><li><p>
Other duties as required</p></li></ul></div><div><p><b>
JOB </b><b>QUALIFICATIONS:</b></p></div><div><ul><li><p>
Must have excellent organizational and communication skills</p></li></ul></div><div><ul><li><p>
Proficient with Microsoft Office &ndash; Intermediate in Excel</p></li></ul></div><div><ul><li><p>
Microsoft Great Plains knowledge a plus</p></li></ul></div><div><ul><li><p>
Strong overall computer skills</p></li></ul></div><div><ul><li><p>
Maintain a high level of professionalism while working with clients (external and internal)</p></li></ul></div><div><ul><li><p>
Highly proficient at multitasking</p></li></ul></div><div><ul><li><p>
Willing to work in a very fast paced, high volume environment</p></li></ul></div><div><ul><li><p>
Must be comfortable taking initiative and be able to work with minimal supervision</p></li></ul></div><div><ul><li><p>
Proven ability to work as part of a team</p></li></ul></div><div><ul><li><p>
Must be detail oriented</p></li></ul></div><div><ul><li><p>
Flexibility to work overtime at critical periods when required</p></li></ul></div></div><div><div><ul><li><p>
Ability to work under tight deadlines and meet performance targets as established by management</p></li></ul></div><div><ul><li><p>
Solid administrative and organizational skills a must with ability to adjust and respond professionally to changing priorities and ad hoc issues</p></li></ul></div><div><ul><li><p>
Excellent analytical and problem-solving skills</p></li></ul></div><div><p><b>
Competency</b></p></div><div><ul><li><p>
Functional/Technical Skills</p></li></ul></div><div><ul><li><p>
Technical Learning</p></li></ul></div><div><ul><li><p>
Priority Setting</p></li></ul></div><div><ul><li><p>
Organizing</p></li></ul></div><div><ul><li><p>
Time Management</p></li></ul></div><div><ul><li><p>
Listening</p></li></ul></div><div><ul><li><p>
Problem Solving</p></li></ul></div></div><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

AR Application Specialist

Al Adyat consultancy

<p>We are looking for a detail-oriented Application Support Specialist to maintain, troubleshoot, and improve business applications. The ideal candidate will ensure system availability, resolve user issues, and support application performance to meet business needs.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support for business applications and systems.</li><li>Monitor application performance and ensure high availability.</li><li>Troubleshoot and resolve application issues in a timely manner.</li><li>Handle user requests, incidents, and service tickets.</li><li>Collaborate with development teams to resolve bugs and implement fixes.</li><li>Perform root cause analysis and document solutions.</li><li>Support application deployments, updates, and patches.</li><li>Maintain system documentation and user guides.</li><li>Ensure compliance with security policies and procedures.</li><li>Participate in on-call support when required.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>2&ndash;5 years of experience in application support or a similar role.</li><li>Strong understanding of software applications and IT systems.</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira).</li><li>Basic knowledge of databases (SQL).</li><li>Familiarity with APIs and integrations.</li><li>Good understanding of operating systems (Windows/Linux).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and teamwork skills.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience with cloud platforms (AWS, Azure).</li><li>Knowledge of ITIL processes.</li><li>Scripting knowledge (PowerShell, Python).</li><li>Experience in financial, healthcare, or government sectors is a plus.</li></ul><p><b>Soft Skills:</b></p><ul><li>Attention to detail</li><li>Ability to work under pressure</li><li>Strong time management</li><li>Customer-oriented mindset</li></ul><p>Pay: QAR12,000.00 - QAR14,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>application support : 3 years (Required)</li></ul><p>Language:</p><ul><li>Arabic  (Required)</li><li>English  (Required)</li></ul><p>License/Certification:</p><ul><li>degree in Computer Science (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul><p>Work Location: In person</p>

Application Support Specialist

State of South Carolina

<div><div><div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div><br>
<div><div><br>
The South Carolina Judicial Branch is seeking a motivated and detail-oriented professional to join our Information Technology Department as an Application Support Specialist.<br>
Under general supervision, the Application Support Specialist provides user support and training to court staff, South Carolina Judicial Branch (SCJB) personnel, and other users of statewide technology services developed by the Judicial Branch. These services include, but are not limited to, the Appellate Court Case Management System (C-Track), Trial Court Case Management System (CMS), Attorney Information System (AIS), Bar Admissions Tracking System, e-Filing solutions, SCJB&rsquo;s document management system (OnBase), website content management systems, county statistics systems, Judicial Branch public and trial court websites, and other SCJB applications.<br>
The Application Support Specialist is also responsible for testing and troubleshooting SCJB&rsquo;s Court Case Management System (CMS), Jury Management System (JMS), and e-Filing applications to ensure compliance with application specifications and standards for consistency, usability, and system functionality.<br>
<br>
<b>Essential Duties and Responsibilities of the Position</b><br>
User Support &amp; Training<br>
<ul><li>Provide virtual or onsite training to judges, clerks, court reporters, and other judicial users during go-lives or ongoing operations.</li><li>Ensure judicial application users are effectively onboarded and trained to use applications accurately, efficiently, and consistently, supporting reliable court operations.</li><li>Ensure new users understand system responsibilities, workflows, and data integrity requirements.</li><li>Translate business process issues into technical support actions.</li><li>Support court operations during critical events (court sessions, filings deadlines, elections, emergency orders, etc.).</li><li>Deliver responsive, professional customer service in a high-visibility environment</li></ul><br>
Incident Management &amp; Troubleshooting<br>
<ul><li>Provide expert level support for complex issues regarding judicial application incidents and service requests.</li><li>Conduct user interviews to review and research; communicate with clarity as often as necessary with user.</li><li>Diagnose and analyze application, data, integration, and user-workflow issues.</li><li>Conducts data analysis and provides recommendations to resolve any issues or anomalies against our CMS databases using SQL scripts. Consults with Apps Team and DBA regarding same.</li><li>Creates individual test procedures for tasks entered into Ivanti by analyzing program specifications and writing the step-by-step instructions required to recreate application non-conformities and validate software conforms to specifications.</li><li>Coordinate resolution with business analysts, development team, vendors, database administrators, and infrastructure staff.</li><li>Document root causes and corrective actions.</li></ul><br>
Application Support &amp; Operations<br>
<ul><li>Provide day-to-day operational support for judicial applications (e.g., case management, e-filing, JMS, AIS, website, etc.)</li><li>Maintain application configuration tables, codes, roles, permissions, and workflows.</li><li>Monitor application availability, performance, and configuration ensuring systems operate within established service levels and court schedules.</li><li>Support application updates, enhancements, and new feature releases.</li><li>Participate in testing, validation, and user acceptance activities.</li><li>Assist with data integrity and audit readiness</li><li>Serves as an administrator for the SC Electronic Filing system.</li></ul><br>
Documentation &amp; Knowledge Management<br>
<ul><li>Maintain application support documentation, FAQs, and standard operating procedures.</li><li>Document incidents, resolutions, and configuration changes.</li><li>Contribute to knowledge base to improve first-contact resolution.</li><li>Assists in the development and preparation of training materials and reference guides by reviewing content for accuracy and completeness prior to release.</li></ul><br>
Continuous Improvement &amp; Optimization<br>
<ul><li>Identify recurring issues and recommend process or system improvements.</li><li>Assist with automation, monitoring, and efficiency initiatives.</li><li>Participate in modernization efforts and system migrations.</li><li>Support data-driven decision-making through operational insights.</li><li>Remains up-to-date and knowledgeable on Release notes, Hot Fixes, program changes, implementation plans and release schedules to assist users.</li></ul><br>
Security, Compliance &amp; Access Control<br>
<ul><li>Administer user access consistent with judicial security policies and separation-of-duties requirements.</li><li>Support compliance with confidentiality, privacy, and records retention standards.</li><li>Assist with audits, access reviews, and incident investigations.</li><li>Ensure sensitive judicial data is handled appropriately.</li></ul><br>
Team Collaboration &amp; Leadership<br>
<ul><li>Provide guidance &amp; mentorship to the team through changes in application, courtroom operations, and other related judicial workflows</li><li>Promote open communication, teamwork, and a positive culture to maximize productivity and innovation</li><li>Set an example for peers by embracing best practices, contributing to continuous process improvement, and delivering best-in-class customer service.</li></ul><br>
Performs all other duties as assigned.</div></div>
<div><h2 class="jobSectionHeader"><b>Minimum and Additional Requirements</b></h2></div>
<div><p>A high school diploma (or equivalent) and at least five (5) years of progressively responsible experience providing application support, technical support, and user training in a court or judicial setting.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<p></p><div><div>Knowledge of the South Carolina state court system. Experience working in South Carlina's Statewide Case Management System (CMS), Jury Management System (JMS) and E-Filing application is a plus.<br>
Training or hands-on experience with court case management systems, judicial technology applications, or comparable enterprise-level systems. Demonstrated experience analyzing complex technical issues, performing troubleshooting, and implementing effective solutions.<br>
Proven experience delivering training in multiple formats, including in-person, virtual, and one-on-one instructional settings. Strong background providing technical troubleshooting and end-user support in a fast-paced or mission-critical environment.<br>
Experience conducting functional and system testing, including documenting results and identifying system improvements.<br>
Demonstrated work in a technical support or help desk environment supporting diverse user groups.<br>
Experience developing, modifying, and using SQL scripts for data queries, validation, reporting, or troubleshooting purposes.<br>
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users.<br>
<br>
<b>Knowledge &amp; Skills required</b><br>
Demonstrated experience working with court case management systems or judicial technology applications.<br>
Ability to analyze, troubleshoot, and provide solutions to complex problems.<br>
Experience delivering in-person, virtual, and one-on-one training<br>
Proven ability to provide technical troubleshooting and end-user support<br>
Strong written and verbal communication skills<br>
Knowledge of functional and system testing methods and techniques.<br>
Demonstrated experience in a technical support environment.<br>
Experience using and developing SQL scripts.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Comments</b></h2></div>
<p></p><div><p><b>The South Carolina Judicial Branch offers an exceptional benefits package for FTE positions that include:</b></p><ul><li>
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.</li><li>
State Retirement Plan and Deferred Compensation Programs (Temporary positions have option to enroll).</li><li>
15 days paid annual (vacation) leave per year.</li><li>
15 days paid sick leave per year.</li><li>
Option to designate 10 days of earned paid sick leave per year as family sick leave.</li><li>
13 paid state holidays.</li><li>
Workers&rsquo; Compensation Benefits.</li></ul></div></div></div><p></p>

InterSystems Corporation

<div><p>The Application Support Specialist will contribute to the successful and timely support and deployment of the TrakCare product by providing application knowledge in the functional areas of product support, requirements scoping, field design documentation and change request testing. The Applications Support Specialist will act as an ''expert'' product resource for our partners.</p>
<p>
As Application Support Specialist, you must creative, motivated, and energetic problem-solvers. You will have the opportunity to work with some of the world's leading organizations in healthcare. This position will also encourage and prepare you to take on other growth opportunities within the organization.</p>
<p>
A mentor will help you identify and develop your application skills, professional, and personal skills for a successful career. Depending on your level of experience the training program can include: classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Ready to work in the Support team.</li>
<li>Provide immediate response to customer inquiries in accordance with service standards.</li>
<li>Provide support to current installed based customers.</li>
<li>Provide the link between our customers and the InterSystems Global Support organization.</li>
<li>Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application.</li>
<li>Provide application support for the TrakCare Hospital Management System.</li>
<li>Support the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems.</li>
<li>Escalate Open (unresolved) problems in accordance with current policies and procedures.</li>
<li>Conduct individual and group training, product demonstrations and workshops as required.</li>
<li>Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.</li>
<li>Be a Subject Matter Expert (SME) for TrakCare.</li>
<li>Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.</li>
<li> If required, work with our partners to identify potential changes within the parameters of the product.</li>
<li>Participate in on-site support if required.</li>
<li>Participate in the on call 24-hour roster service.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>General aptitude for solving problems and using technology to improve processes.</li>
<li>Understanding and experience in product solutions support.</li>
<li>Understanding and experience with Hospital Information Systems.</li>
<li>Proven ability to think laterally and come up with innovative solutions for software product Support.</li>
<li>Experience working in software not limited to a Developer, Quality Engineer and/or Solutions Architect.</li>
<li>An ability to handle multiple tasks simultaneously and within tight time constraints.</li>
<li>Proven ability to work through problems with different customer groups achieving positive outcomes.</li>
<li>Understanding and experience with Hospital Information, Patient Administration (PAS), Billing, and Revenue cycle management Systems</li>
<li>Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls</li>
</ul>
<p><b>Education and Training:</b></p>
<ul>
<li>BS or MS in Computer Science (or equivalent) or business as announced in the vacancy.</li></ul><br>
<p></p>
<p>
</p><div><p><b>About InterSystems</b></p>
<p>
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24&times;7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit <b>InterSystems.com</b>.</p></div></div>

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