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senior business analyst

technical sepport engineer Jobs in Local Papers Linkedin Ai Business Strategy Jobs In Charge Of Housing Jobs In Charge Of Housing Jobs In Muscat

technical sepport engineer

technical support engineer Jobs in Local Papers Linkedin Ai Business Strategy Jobs In Charge Of Housing Jobs In Charge Of Housing Jobs In Muscat

technical support engineer

application support analyst

ahlibank

<div>
 
 SUMMARY OF ROLE:
 
 
 The Application Support Analyst is responsible for ensuring the stability, availability, and efficiency of banking applications. This role involves troubleshooting, resolving technical issues, supporting business users, and collaborating with vendors to enhance system functionality. The analyst also ensures compliance with IT policies and security standards while continuously improving application performance.
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 Responsibilities
 
 
 
 Application Support &amp; Troubleshooting
 
 
 &bull; Provide Level 1 &amp; 2 support for banking applications, ensuring minimal disruption to operations.
 
 &bull; Diagnose, troubleshoot, and resolve application-related issues efficiently.
 
 &bull; Work with internal teams and external vendors for issue resolution and enhancements.
 
 
 
 System Monitoring &amp; Performance Optimization
 
 
 &bull; Monitor application performance, identify bottlenecks, and recommend improvements.
 
 &bull; Ensure proactive detection of potential system failures and initiate corrective actions.
 
 &bull; Perform regular maintenance activities, including patching and updates.
 
 
 
 User Support &amp; Training
 
 
 &bull; Assist business users with application-related queries and functional issues.
 
 &bull; Conduct training sessions for employees on the effective use of banking applications. If needed, involve the vendor for required training needs.
 
 
 
 Incident &amp; Problem Management
 
 
 &bull; Log, track, and document recurring issues to support root cause analysis.
 
 &bull; Ensure timely communication and resolution of incidents to minimize business impact.
 
 
 
 Application Enhancements &amp; Change Management
 
 
 &bull; Collaborate with business units to identify and implement application improvements.
 
 &bull; Participate in system upgrades, testing, and deployment of new functionalities.
 
 &bull; Ensure all changes are properly documented and comply with IT governance policies.
 
 
 
 Vendor Coordination &amp; Support Agreements
 
 
 &bull; Liaise with third-party vendors for system support, enhancements, and fixes.
 
 &bull; Escalate unresolved issues to vendors and track resolution progress.
 
 
 
 Security &amp; Compliance
 
 
 &bull; Ensure applications comply with internal security policies and external regulations.
 
 &bull; Assist in audits by providing documentation and technical support.
 
 &bull; Implement security updates and controls to protect sensitive banking data.
 
 
 
 Documentation &amp; Reporting
 
 
 &bull; Maintain records of issues, resolutions, system configurations, and enhancements.
 
 
 
 
 Requirements
 
 
 &bull; Omani nationals only
 
 &bull; Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 &bull; 5 years of experience in application support.
 
 
 
 
</div>

Application Support Analyst

Nets-international Communication

Job SummaryThe SOC L2 Analyst is responsible for deeper analysis and incident response. They investigate alerts escalated by L1 analysts, perform root cause analysis, and coordinate containment and remediation efforts. L2 Analysts act as incident handlers and guide L1s on analysis procedures.Key Responsibilities<ul><li>Investigate and validate escalated incidents from SOC L1.</li><li>Perform detailed log analysis across multiple systems (firewalls, endpoints, servers).</li><li>Identify attack patterns, indicators of compromise (IOCs), and determine the scope and impact of attacks.</li><li>Coordinate with IT and security teams to contain and eradicate threats.</li><li>Develop and maintain incident response playbooks.</li><li>Perform threat hunting using EDR/XDR and SIEM tools.</li><li>Conduct malware analysis and support forensics where needed.</li><li>Mentor and train SOC L1 Analysts on triage and alert handling.</li><li>Contribute to improving detection rules and automation.</li><li>Document incidents thoroughly and prepare post-incident reports.</li></ul>Skills &amp; Knowledge<ul><li>Strong understanding of network security, firewalls, intrusion detection systems.</li><li>Experience with SIEM, EDR/XDR, and threat intelligence tools.</li><li>Knowledge of incident response lifecycle and MITRE ATT&amp;CK framework.</li><li>Ability to analyze logs from multiple sources and correlate events.</li><li>Scripting or automation skills (Python, PowerShell) are an advantage.</li></ul>Education &amp; Certifications<ul><li>Bachelor&rsquo;s in Cybersecurity, Computer Science, or Information Security.</li><li>3 to 5 years of SOC or cybersecurity experience.</li><li>Preferred certifications:</li><li>CompTIA CySA+</li><li>EC-Council Certified SOC Analyst (CSA)</li><li>Microsoft SC-200</li><li>GIAC Certified Incident Handler (GCIH)</li><li>Certified Ethical Hacker (CEH)</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>what is your monthly current salary?</li><li>what is your monthly expected salary?</li><li>what is your notice period?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Security Operation Centre L2: 5 years (Required)</li></ul>

Security Operation Centre L2

Job SummaryThe SOC L1 Analyst is the first line of defense in cybersecurity operations. They are responsible for monitoring, detecting, and logging potential threats using security tools and alerting systems. The L1 Analyst performs initial triage and escalation of suspicious activity to higher levels.Key Responsibilities<ul><li>Monitor SIEM (Security Information &amp; Event Management) tools for alerts and anomalies.</li><li>Perform initial investigation and triage on security events.</li><li>Escalate confirmed or critical incidents to SOC L2.</li><li>Document incidents in ticketing systems (e.g., ServiceNow, JIRA).</li><li>Maintain logs and daily reports for incident trends.</li><li>Monitor firewalls, IDS/IPS, EDR, and antivirus systems for suspicious behavior.</li><li>Assist in phishing investigations and malware alert review.</li><li>Follow standard incident response playbooks.</li><li>Participate in shift-based 24/7 monitoring.</li></ul>Skills &amp; Knowledge<ul><li>Understanding of networking fundamentals (TCP/IP, DNS, ports, protocols).</li><li>Basic knowledge of Windows/Linux systems and security logs.</li><li>Familiarity with SIEM tools (e.g., Splunk, QRadar, Azure Sentinel).</li><li>Strong analytical and documentation skills.</li><li>Ability to work under pressure and escalate issues promptly.</li></ul>Education &amp; Certifications<ul><li>Diploma/Bachelor&rsquo;s in Cybersecurity, IT, or Computer Science.</li><li>Preferred: CompTIA Security+, EC-Council CSA, Microsoft SC-900 / SC-200, Cisco CyberOps Associate.</li><li>3 years of experience in cybersecurity or IT monitoring.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>what is your monthly current salary?</li><li>what is your monthly expected salary?</li><li>what is your notice period?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Security Operation Centre L1: 3 years (Required)</li></ul>

Security Operation Centre L1

Overview The Cybersecurity Engineer will be responsible for identifying, analyzing, and mitigating security vulnerabilities across systems, applications, and networks. This role includes conducting Vulnerability Assessments, Penetration Testing (VAPT), Digital Forensics &amp; Incident Response (DFIR), Red Team exercises, and Security Posture Assessments. The ideal candidate will have a deep understanding of frameworks such as MITRE ATT&amp;CK and OWASP, and will work to strengthen the organization&rsquo;s security defenses against evolving threats.Key ResponsibilitiesVulnerability Assessment &amp; Penetration Testing (VAPT)<ul><li>Conduct web, network, mobile, and API penetration tests using tools and manual testing methods.</li><li>Identify and exploit vulnerabilities, simulate attacks, and provide detailed remediation reports.</li><li>Perform security configuration reviews for systems, firewalls, and cloud infrastructure.</li><li>Develop automated scanning scripts and processes for continuous assessment.</li></ul>Red Teaming &amp; Threat Simulation<ul><li>Execute Red Team / Adversary Simulation exercises to evaluate real-world attack scenarios.</li><li>Map attack chains and techniques using the MITRE ATT&amp;CK framework.</li><li>Collaborate with Blue Teams to test detection, response, and containment capabilities.</li><li>Document findings and improve overall organizational cyber resilience.</li></ul>Digital Forensics &amp; Incident Response (DFIR)<ul><li>Investigate and respond to security incidents, breaches, and malware attacks.</li><li>Collect, preserve, and analyze digital evidence in line with forensic best practices.</li><li>Prepare detailed incident reports with timelines, root cause analysis, and corrective actions.</li><li>Support SOC and threat-hunting teams in real-time investigations.</li></ul>Security Posture &amp; Risk Assessment<ul><li>Conduct security posture reviews for IT assets, networks, and cloud environments.</li><li>Evaluate security controls and recommend strategies to reduce attack surface.</li><li>Perform gap analysis against industry standards (ISO 27001, NIST, CIS).</li><li>Support compliance and audit readiness initiatives.</li></ul>Security Research &amp; Development<ul><li>Stay current with emerging threats, exploits, and vulnerability disclosures.</li><li>Develop custom tools or scripts for exploit testing or automation.</li><li>Participate in bug bounty programs, CTFs, or security community contributions.</li></ul>Technical Skills &amp; ToolsVAPT Tools: Burp Suite, Metasploit, Nessus, Nmap, OWASP ZAP, Nikto, SQLMap Forensics Tools: Autopsy, FTK, EnCase, Volatility, Wireshark Red Team Tools: Cobalt Strike, Empire, BloodHound, Mimikatz, Metasploit Frameworks &amp; Methodologies: MITRE ATT&amp;CK, OWASP Top 10, NIST 800-53, CIS Controls Scripting: Python, Bash, PowerShell Cloud Security: Azure, AWS, GCP (optional but preferred) Other: SIEM (Splunk, ELK, QRadar), EDR tools, Threat Intel platformsQualifications &amp; Experience<ul><li>Bachelor&rsquo;s or Master&rsquo;s in Computer Science, Cybersecurity, or a related field.</li><li>3&ndash;6 years of hands-on experience in penetration testing, incident response, or red teaming.</li><li>Strong knowledge of network protocols, system internals, and web technologies.</li><li>Familiarity with MITRE ATT&amp;CK, OWASP, and Kill Chain models.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>what is your monthly current salary?</li><li>what is your monthly expected salary?</li><li>what is your notice period?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Cybersecurity Engineer / Analyst (VAPT | DFIR | Red Team: 4 years (Required)</li></ul>

Cybersecurity Engineer / Analyst (VAPT | DFIR | Red Team | Posture Assessment)

Novarc

<div>
 
 
 About Novarc
 
 
 
 Novarc is a venture capital firm that invests in technologies, founders, and markets shaping the next era of innovation. We back high-potential companies across multiple sectors, focusing on scalable models, strong fundamentals, and long-term value creation. We partner with ambitious founders to build the platforms that will define the future.
 
 
 
 
 
 
 Role Overview
 
 
 
 This is a junior/early-career role with direct mentorship from the founder and full exposure to the venture capital lifecycle. As a Venture Analyst, you will support research, deal screening, due diligence, and internal investment processes.
 
 
 This role is ideal for sharp, curious, and ambitious talent looking to grow into full-stack investors.
 
 
 
 
 
 
 What You'll Do
 
 
 
 
 Sourcing &amp; Market Research
 
 
 <ul>
 <li>
 Identify promising startups, founders, and emerging market themes.
 </li>
 <li>
 Conduct market research to map industries, competitors, and sector trends.
 </li>
 <li>
 Build and maintain a structured deal pipeline across local and global markets.
 </li>
 </ul>
 
 
 
 
 
 Deal Screening &amp; Early Diligence
 
 
 <ul>
 <li>
 Review inbound deals and prepare clear summaries for the investment team.
 </li>
 <li>
 Support early-stage diligence across commercial, financial, and strategic areas.
 </li>
 <li>
 Assist in evaluating founder background, business models, and market fit.
 </li>
 </ul>
 
 
 
 
 
 Investment Process &amp; IC Support
 
 
 <ul>
 <li>
 Contribute to research sections of investment memos and IC materials.
 </li>
 <li>
 Support financial analysis, valuations, and benchmarking tasks.
 </li>
 <li>
 Help maintain clean data, dashboards, and performance trackers.
 </li>
 </ul>
 
 
 
 
 
 Portfolio &amp; Internal Support
 
 
 <ul>
 <li>
 Assist with collecting portfolio updates and tracking KPIs.
 </li>
 <li>
 Support founders with light research or operational tasks when needed.
 </li>
 <li>
 Prepare summaries, presentations, and internal documents for the team.
 </li>
 </ul>
 
 
 
 
 
 What Makes You a Strong Fit
 
 
 <ul>
 <li>
 Analytical mindset; comfortable with numbers, data, and structured thinking.
 </li>
 <li>
 Strong research, writing, and presentation skills.
 </li>
 <li>
 Curiosity about startups, innovation, and emerging markets.
 </li>
 <li>
 Highly organized and detail-oriented, with strong follow-through.
 </li>
 <li>
 Ownership mentality &mdash; proactive, reliable, and eager to learn.
 </li>
 <li>
 Ability to work in a dynamic, fast-moving environment.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 0&ndash;2 years of experience in finance, consulting, research, or related fields.
 </li>
 <li>
 Bachelor&rsquo;s degree in Finance, Economics, Business, Engineering, or similar.
 </li>
 <li>
 Strong Excel &amp; PowerPoint skills.
 </li>
 <li>
 Familiarity with startups or venture ecosystems is a plus (not required).
 </li>
 </ul>
 
 
 
</div>

Venture Analyst

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 As Revenue Management Analyst you will directly support the Revenue Manager on property with implementing the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality. Support in the hotel&rsquo;s annual budget and assist in the creation, update and evaluation of the hotel sales and marketing plan. You will be responsible for ensuring available technology (PMS &amp; RMS) is fully utilized and understood according to the property specific business mix and requirements and to ensure optimal use. You will then measure performance on all distribution channels, to ensure that fair market share is well achieved. Key areas of responsibility include:
 
 
 <ul>
 <li>
 To prepare the weekly pick up report and various tracking reports. and assist with the weekly 3 months forecast for hotel rooms revenue by Market Segment.
 </li>
 <li>
 Assist with the monthly accurate rolling 12 months forecast for hotel rooms revenue by Market Segment.
 </li>
 <li>
 To assist with preparing for the weekly Revenue Meeting.
 </li>
 <li>
 Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2 years reservations experience in the hospitality industry
 </li>
 <li>
 Familiar with the hotel operations, available technology (PMS &amp; RMS) and all distribution channels.
 </li>
 <li>
 Understand the dynamics of regional &amp; local markets, as well as local competitors and events.
 
 
 </li>
 </ul>
 Additional Information
 
 
 Reporting into Revenue Manager
</div>

Cluster Revenue Management Analyst

Norconsult Telematics

<div>
 
 Job Posting Location: Muscat, Oman
 
 
 
 
 
 
 Position Objectives:
 
 
 <ul>
 <li>
 Identify and evaluate AI and emerging technology use cases across various business domains (IoT, Blockchain, and RPA)
 </li>
 <li>
 Translate organizational goals into measurable AI opportunities with clear KPIs.
 </li>
 <li>
 Prioritize use cases based on strategic value, feasibility, and ROI potential.
 </li>
 <li>
 Conduct business analysis to uncover pain points and areas for digital optimization.
 </li>
 <li>
 Support pilot design, R&amp;D validation, and adoption planning for selected AI initiatives.
 </li>
 <li>
 Define impact frameworks to guide decision-making and resource allocation.
 </li>
 <li>
 Facilitate alignment between stakeholders, technical teams, and leadership.
 </li>
 <li>
 Ensure that use case recommendations support enterprise innovation and transformation goals.
 </li>
 </ul>
 
 
 
 
 
 Job Description &amp; Responsibilities:
 
 
 <ul>
 <li>
 Conduct detailed business analysis to identify AI, automation, and digital transformation opportunities.
 </li>
 <li>
 Gather, validate, and document business requirements through interviews, workshops, and stakeholder assessments.
 </li>
 <li>
 Translate business challenges into well-defined AI/ML use cases with clear KPIs and success criteria.
 </li>
 <li>
 Evaluate feasibility, impact, and ROI for proposed AI, IoT, RPA, and Blockchain initiatives.
 </li>
 <li>
 Map and document AS-IS / TO-BE processes to highlight optimization and automation opportunities.
 </li>
 <li>
 Support the selection and prioritization of pilot use cases using structured evaluation frameworks.
 </li>
 <li>
 Coordinate with architects, data scientists, and technical teams to refine solution scope and assumptions.
 </li>
 <li>
 Prepare executive-level presentations, dashboards, and strategic reports for decision-making.
 </li>
 <li>
 Track pilot progress and participate in post-implementation assessments to measure value delivery.
 </li>
 <li>
 Ensure alignment between business needs, technology capabilities, and organizational strategy.
 </li>
 <li>
 Facilitate stakeholder communication and manage expectations across departments.
 </li>
 <li>
 Contribute to capacity-building efforts through training materials, documentation, and knowledge transfer.
 </li>
 <li>
 Monitor industry trends to identify emerging technologies relevant to business improvement.
 </li>
 <li>
 Support governance activities related to AI, innovation strategy, and digital transformation.
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Information Systems, Engineering, or a related field.
 </li>
 <li>
 7+ years of experience as a Business Analyst, Technology Consultant, or in a similar role.
 </li>
 <li>
 Proven experience working on AI, digital transformation, innovation strategy, or emerging technology projects.
 </li>
 <li>
 Strong exposure to both technical and non-technical aspects of AI implementation.
 </li>
 <li>
 Experience in requirements gathering, process mapping (AS-IS/TO-BE), and stakeholder engagement.
 </li>
 <li>
 Demonstrated ability to translate business problems into AI/ML use cases with measurable KPIs.
 </li>
 <li>
 Hands-on experience preparing ROI, feasibility, and impact assessments for digital initiatives.
 </li>
 <li>
 Familiarity with RPA, IoT, Blockchain, and other emerging technologies.
 </li>
 <li>
 Experience collaborating with data teams, architects, and cross-functional stakeholders.
 </li>
 <li>
 Ability to prepare executive-level reports, dashboards, and presentations.
 </li>
 <li>
 Excellent command of English is mandatory, while knowledge of Arabic is considered an advantage.
 </li>
 </ul>
</div>

Expert - Business Analyst (Al/ML) (Consulting & Advisory)

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