application support consultant

Invenio

<div>
 
 
 About Invenio
 
 
 
 The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today&rsquo;s business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at
 
 
 www.invenio-solutions.com
 
 
 .
 
 
 
 
 
 
 Role - SAP Application Support - Associate Consultant
 
 
 
 
 
 
 
 
 SAP Skills
 
 
 <ul>
 <li>
 1-3 years of experience in one or more SAP modules.
 </li>
 <li>
 At least one full life-cycle implementation project
 </li>
 <li>
 Understands SAP Activate Methodology.
 </li>
 <li>
 Ability to use Service Marketplace to create tickets, research notes and review release notes.
 </li>
 <li>
 Understands functional specifications
 </li>
 <li>
 Experience/Knowledge of Tax and revenue module is desirable.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications:
 
 
 <ul>
 <li>
 Should be BE/BTech in Computer Science, Information Technology, Electronics &amp; Communication or Graduation / Degree Holder
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Should have experience / knowledge on SAP Tax &amp; Revenue Management.
 </li>
 <li>
 Should be able to monitor and assigning tickets using remedy ticketing tool, handling initial level of queries from clients on emails, responding to emails
 </li>
 <li>
 Should have worked on Support Incidents &amp; Work orders.
 </li>
 <li>
 Should take ownership of the assigned work, should be assertive and coordinate well with members within and outside the team.
 </li>
 <li>
 Conduct root cause analysis for recurring issues and major incidents.
 </li>
 <li>
 Develop and implement permanent fixes or workarounds to prevent problem recurrence.
 </li>
 <li>
 Create and maintain knowledge base articles (KBAs) and documentation for common solutions.
 </li>
 <li>
 English communication skills should be good.
 </li>
 <li>
 Ability to work in a team environment, effectively interacting with others.
 </li>
 <li>
 Must be result oriented, and demonstrate a can-do attitude &ndash; adaptability, flexibility, and resourcefulness.
 </li>
 <li>
 Ability to understand business processes from a customer perspective.
 </li>
 <li>
 Ability to independently handle client communication/interaction (over Zoom/Teams calls and emails).
 </li>
 </ul>
 
 
 
 
 Invenio is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Invenio&rsquo;s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.
 
</div>

Associate Consultant SAP Application Support

EMKAN | إمكان

<div>
 
 Job Brief:
 
 
 The Application Support Associate Manager is responsible for managing the performance, maintenance, and support of all core business applications across Emkan&rsquo;s ecosystem. The role ensures high availability, efficiency, and continuous improvement of systems used by internal users, customers, and partners. The manager leads a team that provides Level 1&ndash;3 support, coordinates with vendors, and ensures timely resolution of incidents and service requests while maintaining compliance with service-level agreements (SLAs) and regulatory standards.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations and support for all business-critical applications, including digital lending platforms, CRM, ERP, and integrations.
 </li>
 <li>
 Manage incident, problem, and change management processes in alignment with Emkan&rsquo;s Service Delivery Management.
 </li>
 <li>
 Serve as the primary escalation point for application issues affecting end-users and business continuity.
 </li>
 <li>
 Define, monitor, and report on SLAs, KPIs, and service performance metrics.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests through root cause analysis and preventive action.
 </li>
 <li>
 Maintain a knowledge base for common application issues and resolutions.
 </li>
 <li>
 Implement and maintain application performance monitoring tools.
 </li>
 <li>
 Proactively identify and resolve performance bottlenecks.
 </li>
 <li>
 Ensure security, data integrity, and compliance of supported applications.
 </li>
 <li>
 Lead, mentor, and develop a team of application support specialists and analysts.
 </li>
 <li>
 Allocate resources effectively to meet business needs and shift coverage.
 </li>
 <li>
 Promote a culture of customer service, accountability, and continuous improvement.
 </li>
 <li>
 Ensure application support activities comply with internal policies and external regulations (e.g., SAMA, ISO, NCA).
 </li>
 <li>
 Participate in audits, business continuity planning, and disaster recovery testing.
 </li>
 <li>
 Maintain logs, reports, and documentation as per IT governance requirements.
 </li>
 <li>
 Collaborate with cross-functional teams, including development, operations, and security teams.
 </li>
 <li>
 Act as a bridge between technical teams and management to ensure effective communication.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Business Administration or any related discipline.
 </li>
 <li>
 6 &ndash; 8 years of relevant experience in IT Banking Operations and especially in IT the development and implementation of IT applications.
 </li>
 <li>
 Strong understanding and working knowledge of application development and support for Core banking applications and mainframe environment.
 </li>
 <li>
 Ability to work in a highly dynamic environment with a strong focus on maintaining the uptime of all running applications.
 </li>
 <li>
 Deep understanding of banking applications environment is a must.
 </li>
 </ul>
 
 
</div>

Application Support Associate Manager

Merck KGaA

<div>Work Your Magic with us! 
Ready to explore, break barriers, and discover more? We know you&rsquo;ve got big plans &ndash; so do we! Our colleagues across the globe love innovating with science and technology to enrich people&rsquo;s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. 
Application &amp; Service Support Specialist<ul><li>As Key contributor of the Middle East LWS organization, you act as the primary point of contact for clients (Distributors and End users) addressing inquiries, and providing appropriate sales and Service supports on due time to ensure customer satisfaction.</li><li>You are our scientific/ application ambassador promoting the strong image of Milli-Q as well as the importance of Pure and Ultrapure water in customer applications.</li></ul>
Expectations &amp; Responsibilities:
A Product Knowledge and Sales/Service Support:<ul><li>Maintain/Develop in-depth knowledge of the company's products, services, and policies to provide accurate information and guidance. This includes the digital services that are actively pushed such as MyMilliQ remote access solutions. You will support key customers events and Tradeshows in which you will demonstrate your expertise.</li><li>Support Pre-sales &amp; Post sales activities in multiple aspects</li></ul>
o Support to select the right solutions (Equipment/ accessories and Consumables) to ensure appropriate match with customer applications and product best practices positioning
o Clarify technical details/ specifications and review sites technical drawings when needed for new opportunities
o Troubleshoot customer problems/warranty claims to identify its origin, try to resolve it or channel it to the right individuals You will feel responsible of the cases until complete resolution
B Collaborate: Define and coordinate tactical plans and activities with our local partners and other departments (local or in Headquarter) to deliver strong impact on our market revenues and market share.
C Generate Leads: Identify leads to upsell or cross-sell products and services and transfer them in a complete and a professional manner to our partners.
D Maintain Records: Keep detailed and accurate records of customer interactions, transactions, comments, and complaints using our CRM system.
EDUCATION:
Degree in Chemistry, Chemical engineering, biomedical engineering with minimum 2-3 years&rsquo; experience in Laboratories or water treatment industry sales or service
Languages:
Arabic, English fluent
Skills and competencies
Ability to communicate with clients at different managerial levels in several
Business sectors
Ability to adapt to diversified business needs in sophisticated and dynamic
environments like Clinical, biomedical &amp; Pharmaceutical sectors
Ability to analyze market research findings &amp; derive solutions.
Excellent presentation skills and Mastering of Microsoft suites (PowerPoint, Excell,&hellip;).
Writing analytical and consistent work progress reports.
Effectively define and analyze problems and derive quick and concrete solutions with
execution methodology and plan.
Location: this position is based in KSA, preferably in Riyadh or Jeddah 
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! 
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!</div>

Application & Service Support Specialist- Based in Riyadh or Jeddah

Accutree Consulting

Job SummaryWe are looking for a dynamic and results-driven Solution Consultant &ndash; Document Management &amp; Digitization to join our growing team. The ideal candidate will have experience in corporate software sales, strong solution-consulting skills, and the ability to engage clients, understand their business needs, and deliver tailored digitization solutions. This role requires a mix of sales expertise, technical understanding, and client-facing presentation skills.Key Responsibilities<ul><li>Research, identify, and qualify new sales leads through proactive outreach and market analysis</li><li>Arrange and conduct client meetings, presentations, and follow-ups</li><li>Understand customer requirements and propose tailored document management and digitization solutions</li><li>Deliver professional product presentations, demonstrations, training, and support to clients and partners</li><li>Manage the complete sales cycle including lead qualification, proposals, negotiations, closing, upselling, and cross-selling</li><li>Develop and execute sales strategies to achieve assigned targets and quotas</li><li>Stay up to date with product developments, market trends, and competitor offerings</li><li>Build and maintain strong relationships with customers, partners, and channel networks</li><li>Represent the company at exhibitions, conferences, and industry events</li><li>Collaborate effectively with internal sales, pre-sales, technical, and delivery teams</li><li>Share best practices, support team collaboration, and adhere to company processes, quality standards, and deadlines</li></ul>Required Qualifications &amp; Skills<ul><li>Minimum 2+ years of experience in corporate software or enterprise solution sales</li><li>Bachelor&rsquo;s degree in any relevant field</li><li>IT / technology background is an added advantage</li><li>Proven ability to generate new business and consistently achieve sales targets</li><li>Strong negotiation, selling, and closing skills</li><li>Excellent written and verbal communication skills</li><li>Ability to deliver confident, professional presentations and product demos</li><li>Well-groomed, presentable, and client-facing personality</li><li>Ability to work independently as well as part of a larger sales team</li><li>Territory and market awareness for one or more of the following regions: KSA, Qatar, UAE, India, Bahrain</li><li>Valid driving license for the country of application (mandatory)</li></ul>Job Types: Full-time, PermanentPay: ﷼7,000.00 - ﷼8,000.00 per monthApplication Question(s):<ul><li>Have you sold or implemented digitalization or workflow based solutions?</li><li>How many years of experience you have as Solution Consultant?</li><li>Do you have market awareness for one or more of the following regions: KSA, Qatar, UAE, India, Bahrain</li><li>Do you have driving license</li></ul>

Solution Consultant - Document Management & Digitization

Avensys Consulting

<div>
 
 Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
 
 
 
 
 
 
 
 
 
 
 
 We are seeking for
 
 Command Center Analyst
 
 Position
 
 
 
 
 
 
 Position Details:
 
 
 
 
 Command Center Analyst
 
 (1 year Onsite Assignment)
 
 
 
 
 
 Location: Riyadh, Saudi Arabia (Onsite required, Proficiency in Arabic Language is Mandatory)
 
 
 
 
 Engagement Type: Contract &mdash; 1 year (Renewable)
 
 
 
 
 Start Date: Immediate / As soon as available
 
 
 
 
 Yrs of Exp: Min 2+ years of relevant experience
 
 
 
 
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Monitor IT infrastructure alerts and events across network, server, and application systems using monitoring tools.
 </li>
 <li>
 Create and categorize tickets in the ITSM system (e.g., ServiceNow, BMC) as per SOPs upon detection of defined alerts or threshold breaches.
 </li>
 <li>
 Follow predefined workflows to notify relevant resolver groups or escalate incidents when needed.
 </li>
 <li>
 Operate in a 24x7 shift environment (including night and weekend shifts).
 </li>
 <li>
 Maintain event logs and document issues accurately for further triage and resolution.
 </li>
 <li>
 Support initial validation of events (false positive elimination) based on standard checks.
 </li>
 <li>
 Collaborate with L1/L2 support teams for incident handover or follow-up.
 </li>
 <li>
 Ensure compliance with monitoring KPIs and SLAs for incident detection and ticket creation.
 </li>
 <li>
 Assist in upkeep of monitoring dashboards and tools under supervision.
 </li>
 <li>
 Participate in periodic system health checks and basic IT operations tasks based on SOPs.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 2&ndash;5 years in NOC/Helpdesk/Operations
 </li>
 <li>
 Familiarity with monitoring tools.
 </li>
 <li>
 ITIL Foundations
 </li>
 <li>
 Strong communication Skills.
 </li>
 <li>
 Readiness for 24&times;7 shifts.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 WHAT&rsquo;S ON OFFER:
 
 
 
 You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
 
 
 
 
 
 
 
 
 
 
 
 To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to
 
 uma@aven-sys.com
 
 . Your interest will be treated with strict confidentiality.
 
 
 
 
 
 CONSULTANT DETAILS:
 
 
 Consultant Name : Uma
 
 
 AvensysConsultingPteLtd
 
 
 
 
 
 
 
 Privacy Statement:
 
 
 Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.
 
 
 
</div>

Command Center Analyst

<div>
 
 Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
 
 
 
 
 
 
 
 
 We are currently looking to hire a
 
 Legal Advisor
 
 
 
 
 Location: Riyadh
 
 ,
 
 Saudi Arabia
 
 
 
 
 
 
 
 Experience:
 
 Minimum 5 years in a similar role
 
 
 
 Preferred Industry:
 
 Construction or Real Estate
 
 
 
 
 
 
 Job Overview:
 
 
 
 We are seeking an experienced
 
 Legal Advisor
 
 to provide legal guidance and support across all company operations, ensuring compliance with local laws and regulations. The ideal candidate will have a experience, working with corporate entities with the ability to draft, review, and negotiate contracts and manage legal risks effectively.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide legal advice and support on a wide range of matters related to company operations, contracts, and regulatory compliance.
 </li>
 <li>
 Draft, review, and negotiate commercial agreements, lease contracts, and construction-related contracts.
 </li>
 <li>
 Ensure compliance with Saudi laws and regulations, particularly those relevant to the real estate and construction sectors.
 </li>
 <li>
 Handle legal documentation related to property acquisitions, sales, and project development.
 </li>
 <li>
 Represent the company in legal proceedings, arbitrations, or negotiations when necessary.
 </li>
 <li>
 Liaise with external law firms, government authorities, and stakeholders on legal matters.
 </li>
 <li>
 Assess potential legal risks and provide solutions to mitigate them.
 </li>
 <li>
 Stay updated with changes in laws, regulations, and industry standards affecting the company&rsquo;s business.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Law
 </li>
 <li>
 Minimum
 
 5 years of proven experience
 
 as a Legal Advisor or Legal Counsel, preferably in the
 
 construction or real estate
 
 industry.
 </li>
 <li>
 Strong knowledge of
 
 Saudi commercial, labor, and real estate laws
 
 .
 </li>
 <li>
 Excellent contract drafting and negotiation skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 WHAT&rsquo;S ON OFFER
 
 
 
 You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
 
 
 
 To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Ahsan@aven-sys.com
 
 . Your interest will be treated with strict confidentiality.
 
 
 
 
 
 CONSULTANT DETAILS
 
 
 Consultant Name: Ahsan
 
 
 Avensys Consulting Pte Ltd
 
 
 EA Licence 12C5759
 
 
 
 
 
 Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.
 
 
 
</div>

Corporate Legal Counsel

bTranz

<div>Company Description 
bTranz Software Solutions is an ERP and Mobile Application Development company, which offers a wide range of services across Oracle ERP, VAT and Cloud Services along with Mobile Application Development. With its presence in multiple countries, it offers its services across the globe with most of their customers reside in UAE and EAST African Countries. It&rsquo;s a company professionally managed by team of highly experienced technocrats having over a decade of experience. Our innovative, qualified and experienced team brings together knowledge, experience and processes which enables us to deliver a solution which is the best value proposition for our customers. For more information please logon to https://www.btranz.com 
Job Description 
Job Summary: 
We are seeking an experienced Oracle HCM Consultant with fluency in Arabic and strong expertise in Oracle HCM Cloud solutions. The candidate will be responsible for implementing, configuring, and supporting Oracle HCM modules and working closely with HR teams to optimize HR processes. The role requires readiness to travel to Saudi Arabia for client engagements and project delivery.
Key Responsibilities:<ul><li>
Implement, configure, and maintain Oracle HCM Cloud modules including Core HR, Payroll, Talent Management, and Absence Management.</li><li>
Collaborate with HR and business stakeholders to gather requirements and translate them into Oracle HCM functionalities.</li><li>
Provide ongoing support, troubleshooting, and issue resolution related to Oracle HCM applications.</li><li>
Conduct functional workshops, user training, and user acceptance testing.</li><li>
Prepare functional specifications, process documentation, and reports.</li><li>
Support data migration, integration with other systems, and system upgrades.</li><li>
Ensure compliance with data security and privacy standards.</li><li>
Communicate effectively in Arabic and English with clients and cross-functional teams.</li><li>
Travel to Saudi Arabia as required for onsite project support and stakeholder collaboration.</li></ul> 
Skills:<ul><li>
Oracle HCM Cloud (Core HR, Payroll, Talent Management)</li><li>
Data Migration and System Integration</li><li>
Business Requirements Analysis</li><li>
Functional Documentation and Training</li><li>
Arabic Language Proficiency</li><li>
Client Interaction and Presentation</li></ul> 

Qualifications 
Applications invited from any graduatess 
Additional Information 
Immediate Requirement | Apply Now | #OracleHCM #ArabicSpeaking #BtranzHiring #HCMCloud #Jobs #OracleHCM #OracleFusionHCM</div>

Oracle HCM Consultant (Arabic Speaking)

Explore 1377+ Application support consultant in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.