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application support engineer - finastra fbti

Commercial Bank

<div>
 
 About Commercial Bank Of Qatar
 
 
 
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.
 
 
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 
 
 Join us in shaping the future of banking!
 
 
 
 Job Summary
 
 
 
 We are Looking for an application support engineer - Trade Finance will be part of Channels &amp; Payments team and should ensure safe, secure and reliable running of business applications as a key priority. The Applicant should possess relevant experience of 5- 6 years in Banking Application support with sound analytical skills .
 
 
 This position has no direct reports. The role also works with Application support teams across the banking domains to support customer and staff needs.
 
 
 
 
 Key Accountabilities
 
 
 
 
 <ul>
 <li>
 Providing 24 X 7 first and second level technical support for Banking Applications including Finastra Fusion Banking Trade Innovation (FBTI), and integrated systems.
 </li>
 <li>
 Troubleshoot and resolve issues reported by users, coordinating and escalating complex problems to the third level support or Application Vendor.
 </li>
 <li>
 Performing preventive maintenance activities on Banking Applications including Finastra Fusion Banking Trade Innovation (FBTI), and integrated systems.
 </li>
 <li>
 Develop and maintain technical documentation, including comprehensive knowledge base of reported issues and their resolutions.
 </li>
 <li>
 Proactively monitor system performance to identify and fix potential issues before they impact users or system performance.
 </li>
 <li>
 Provide training to users on new features and functionalities of trade applications.
 </li>
 <li>
 Participate in testing and deployment of new application versions and fix on business applications.
 
 
 </li>
 </ul>
 Work independently and with the team to analyse issues/queries and understand new requirements to provide acceptable solution
 
 
 
 
 Qualification, Experience
 
 
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Information Technology, or related field
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 5+ years&rsquo; working experience and knowledge of IT services and system development.
 </li>
 <li>
 Banking knowledge with Finastra Fusion Banking Trade Innovation (FBTI) experience is a must
 </li>
 <li>
 Strong understanding of FBTI data structure, Trade Process/Trade accounting entries, SWIFT messages (MT &amp; MX).
 </li>
 <li>
 Experience FBTI EOD process and FBTI integrations
 </li>
 <li>
 Functional configurations/parameterization on FBTI and FBTI application integrations.
 </li>
 <li>
 Basic Knowledge in SQL queries for data extraction and analysis
 </li>
 <li>
 Good understanding in messaging and APIs like MQ, REST/SOAP
 </li>
 <li>
 Familiarity with application performance monitoring tools (e.g., Nagios, App Dynamics, Splunk etc.)
 </li>
 <li>
 Experience with AML applications like FIRCOSoft, Kyai OMNI is a plus
 </li>
 <li>
 Certification in IT Service Management - ITIL
 </li>
 <li>
 Expert in functional release methodologies and best practices.
 </li>
 <li>
 Expert in QA metrics, defect metrics, and product quality trend analysis.
 </li>
 <li>
 Excellent project management skills.
 </li>
 <li>
 Ability to collaborate and communicate effectively.
 </li>
 <li>
 Good computer and MS office skills.
 
 
 </li>
 </ul>
 Arabic and English speaking preferred.
 
 
 
 
 Why Commercial Bank?
 
 
 
 
 <ul>
 <li>
 Best Performing Bank in Qatar in The Banker&rsquo;s prestigious Top 1000 World Banks Rankings 2025.
 </li>
 <li>
 Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
 </li>
 <li>
 An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
 </li>
 <li>
 Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
 </li>
 <li>
 A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
 </li>
 <li>
 Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
 </li>
 <li>
 A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective
 
 
 </li>
 </ul>
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering digital transformation in Qatar&rsquo;s banking sector, blending digital-first approach to redefine banking through innovative solutions.
 
 
 
 Disclaimer
 
 
 
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
</div>
 <div id='job-id'>Job Id: S0Kf1GkM8J1APZ7/tJkh9TTWDY2LlwGpSaQp2eBon2J9q9RPSKtIKVNrtj9bC0HnxJFS3A2NKhBOv+umfxjVHlMfTos3GjvdPTVFjHW3kXUjxzuJ5x6RMNITDZWT3ef4t2/PQcfVu3WltimpwXQPJ3lOS+aX1aX5DJ1W3+QhgWA9wFQ7UWEZktLEePLR7+h9eONoR0UqKbay4lofVcoKFdQIFNFCN2vFSRgw+/jNR7O0+ogMkL/ULwU5byfcbSrOJqlK7kI=</div>

Application Support Engineer - Finastra FBTI

KBC Technologies Group

<div>
 
 
 Finastra - Fusion Loan IQ System experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 5 years&rsquo; experience in Loan IQ application implementations and interface development
 </li>
 <li>
 Good knowledge on SDK development such as inquiry script, event management, scripted API, scripted Batch&hellip;etc..
 </li>
 <li>
 Good knowledge on Loan IQ Data dictionary (7.7.X version)
 </li>
 <li>
 Good understanding on Loan IQ framework
 </li>
 <li>
 Good knowledge on Loan IQ functionalities
 </li>
 <li>
 Capable to debug the interface issue and functional issues
 </li>
 <li>
 Good knowledge of RFR functionality
 </li>
 <li>
 Good Knowledge of the Loan IQ framework, data model, SDK Scripted batch, Event triggers, controller event and Inquiry API.
 </li>
 <li>
 Competent in nightly batches, data model, inquiry scripts, loan processing, accounting, pricing and accruals.
 </li>
 <li>
 Good knowledge of the Loan IQ MX payments
 </li>
 <li>
 Good knowledge of generation of GL entries with Batch Accounting and Online Accounting in Loan IQ
 </li>
 <li>
 Good knowledge on Loan IQ functional configurations and end-to-end process flows related to syndicated and bilateral deals.
 </li>
 <li>
 In depth knowledge of Loan IQ modules like Customer setup, Deal building, Facility building, Outstanding creation, Portfolio management, secondary sales, payments (principal payment, interest payment, fee payment), Fee types (Ongoing, Event or Admin fee), Circles (Internal, External), Trade Ticket Entry, Swaps, Collaterals, Adhoc Queries, Ticklers, Repayment schedule.
 </li>
 <li>
 Good knowledge on core Java/J2EE, XML and Rest API
 </li>
 <li>
 Good knowledge on oracle, package and store procedure...etc..
 </li>
 </ul>
 
 
 
 
 
 Education / Experience Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance/ Computer Science, MIS, Engineering, Business Administration or a related technical field.
 </li>
 <li>
 Minimum 4 years&rsquo; experience in the Banking Industry System support and implementations with at least 3 years in IT.
 </li>
 <li>
 Reviewing and preparing Business Requirement Specification and prepare the test cases exploring all aspects of the scope.
 </li>
 <li>
 Defect life cycle Management and execution status reporting
 </li>
 <li>
 Experience in test scope analysis and regression testing
 </li>
 <li>
 Understanding of System integration with core banking systems
 </li>
 <li>
 Reviewing BRS (Business Requirements Specifications) and prepare the Function specification and/or test cases exploring all aspects of the scope.
 </li>
 <li>
 Good experience in Core banking system and loan administration systems in (SIT/UAT) testing
 </li>
 <li>
 Ensure high standards of data protection and confidentiality.
 </li>
 <li>
 Provide technical assistance in identifying, evaluating and developing systems and procedures across the group various business and support functions.
 </li>
 <li>
 Consult and coordinate with systems analysts and programmers to design and develop business systems.
 </li>
 <li>
 Track and document changes to business specifications.
 </li>
 <li>
 Create and assist others in the writing of user documentation, instruction, procedures, and training
 </li>
 <li>
 Prepare systems business cycle specifications and manage output and controls of calculations and postings.
 </li>
 <li>
 Actively participate in meetings which aim to assess performance as well as the department&rsquo;s overall performance on a regular basis.
 </li>
 <li>
 Answer questions about applications for all team members, as well as internal and external customers.
 </li>
 </ul>
 
 
 
 
 
 Required Soft Skills:
 
 
 
 
 
 <ul>
 <li>
 Excellent oral and written communication skills in both English, Arabic is preferable.
 </li>
 <li>
 Possess strong computer software MS Office (Word, Excel, etc.) skills.
 </li>
 <li>
 Excellent time management skills and ability to work in a deadline-oriented environment.
 </li>
 <li>
 Excellent business process analysis and mapping.
 </li>
 <li>
 Team work and integration with reporting hierarchy.
 </li>
 <li>
 Customer service oriented.
 </li>
 <li>
 Strictly adhere to banks ethics and code of conduct.
 </li>
 <li>
 Ability to effectively interact at all levels in the bank and Vendor contacts.
 </li>
 <li>
 Planning and organizing ability.
 </li>
 <li>
 Handling assigned task with commitment and responsibility.
 </li>
 <li>
 Ensure high standards of data protection and confidentiality.
 </li>
 </ul>
 
 
</div>
 <div id='job-id'>Job Id: 1LsTghDm+mauwmUQfE1qrNNDc4QGOAJVkLcQcXnp4lWETE6zxTXBfwJhOjVGtGRQiLIln1a3V05OiEDbh68FUvFwZfW02kBfsA==</div>

Techno Functional Consultant; to support Finastra - Fusion Loan IQ System

Virtusa

<div>AS400 developer: 
 
BE/B.Tech, MCA, or equivalent related degree in computer science or Engineering. 
Minimum 5 to 12 years experience in IT which should include development experience on Banking/Financial products 
Training courses and certification on AS/400 languages and tools. 
Strong programming skills/ technical expertise on IBM AS/400. 
Good development experience on (Mandatory) RPGLE, CLLE, DB2/400, SQL/400, Query 400, RLU, SDA 
Knowledge on Finastra EQUATION product is preferred. 
Excellent oral and written communication skills in English. 
Strong analytical, problem solving, multi tasking and decision making skills. 
 
About Virtusa
<div>
About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth &mdash; one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.</div></div> <div id='job-id'>Job Id: P32WNG9Js6GudxSII/4Gz3CbzwRKm3CN7akUEbsmhXINDidvYSj/FDrfJjsmuZxW1PRxMoWucxn4KGgyZyyh1pB/sKrGD20oLy2QoPTjIHmr2ddIrw6SLdnR1+P74SLLVYvNmO5p9V4211q/vN6E7smgZDDQeXId6epC5uTZqLQ+wr+MCXd+Fl3AB8OmTkom6u1Rm+g9</div>

AS400 developer

Pigeon Engineering

Exciting QA/QC Opportunities Available in Ras LaffanCopy and paste to a new browser to apply: https://forms.gle/YKxDK6WAwz1tD4gAAAre you passionate about quality assurance and control? We are thrilled to announce multiple freelance openings for dedicated and skilled professionals to join our team. We are hiring for the following positions:<ul><li>QA/QC Engineer (E&amp;I)</li><li>QA/QC Engineer (Instrument)</li><li>QA/QC Engineer (Mechanical)</li><li>QA/QC Engineer (Painting)</li><li>QA/QC Engineer (Piping)</li><li>QA/QC Engineer (Structural)</li></ul>We seek qualified candidates with a strong commitment to quality, excellent attention to detail, and relevant industry experience.Requirements include:<ul><li>A minimum of 5 years of relevant experience</li><li>Local availability in Qatar</li><li>Valid Qatar ID</li><li>Immediate availability for joining</li><li>Project duration: 6 months, with an option to extend</li></ul>If you meet these criteria and are eager to contribute to our projects in Ras Laffan, we encourage you to apply. We are looking for dedicated professionals ready to make an immediate impact. Please submit your application with your detailed resume and contact information. Join us and help ensure the highest standards of quality in our projects!Or send your application to pgn.hire@gmail.com.Job Type: Temporary Contract length: 6 months <div id='job-id'>Job Id: 0SwtP1arG1SHAeafyv6wQteFBkel2iIQoXZ5YgSC7hhBVIhik90LlXazZ3fV71Ux4lLb7jXnGhqFHG7KtjgIB8Ie3oxrBk63OvDtpYZqRiNdbtUu</div>

QA/QC Engineers

JOB HUB GLOBAL

Our client a leading global technology company is seeking skilled and dedicated Software Service Engineers (Tier 1 &amp; Tier 2) to join their team in Doha, Qatar. This is an exciting opportunity to work with cutting-edge utility software applications and provide outstanding customer support. As a Software Service Engineer, you will play a key role in managing customer inquiries, resolving technical issues, and ensuring seamless application performance. If you&rsquo;re passionate about technology, customer service, and working in a collaborative environment, we invite you to apply for this dynamic and impactful role.Job Title: Software Service Engineer (Tier 1, Tier 2)Location: Doha, Qatar (Office and Customer Locations)Language Skills: Proficiency in English, French and Arabic is a mustJob Summary:We are seeking a skilled and motivated Software Service Engineer to join our team in Doha, Qatar. As a Tier 1 and Tier 2 support specialist, you will be responsible for providing exceptional customer support for utility software applications. This role requires you to communicate complex technical information to both non-technical and technical audiences, work autonomously and collaboratively with team members, and apply ITIL principles.The ideal candidate should have excellent verbal and written communication skills, strong problem-solving abilities, and technical expertise in troubleshooting. Multilingual skills (French and Arabic) are advantageous. A service-oriented mindset, proactive attitude, and the ability to handle sensitive information are essential.Responsibilities:<ul><li>Customer Inquiries: Validate and manage incoming customer inquiries, ensuring adherence to response SLAs.</li><li>Incident Resolution: Investigate and resolve incidents and defects, aiming for first-time resolution.</li><li>Remediation Activities: Perform first-line remediation tasks (e.g., user creation, password reset).</li><li>Ticket Management: Drive tickets to resolution within agreed SLAs and escalate/re-prioritize based on customer requests or potential SLA violations.</li><li>Documentation: Create and update problem records and knowledge management articles in English.</li><li>Monitoring: Support customers in monitoring technical operations and application performance.</li><li>Collaboration: Work with other support tiers to resolve trouble tickets.</li><li>Application Management: Administer application accounts, users, and security; monitor and optimize application performance.</li><li>Security &amp; Updates: Identify and address security issues, and apply patches to applications, modules, and interfaces.</li><li>Health Checks &amp; Recovery: Perform application health checks and recovery procedures as needed.</li><li>Knowledge Base: Maintain and update knowledge management systems, ensuring accurate and helpful content.</li><li>Cross-Functional Coordination: Act as the primary interface between customers and internal teams, collaborating with application management teams when necessary.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Engineering, or related field.</li><li>Experience: Expert knowledge of utility software applications.</li><li>Technical Skills:</li><li>Strong problem-solving abilities.</li><li>Experience with ticketing systems (e.g., ServiceNow, Maximo, Remedy).</li><li>Knowledge of ITIL principles and practices.</li><li>Communication Skills:</li><li>Excellent verbal and written communication in English.</li><li>Multilingual skills (especially French and Arabic) are a plus.</li><li>Ability to convey complex technical information to diverse audiences.</li><li>Work Style:</li><li>Ability to work autonomously and collaboratively within a team.</li><li>Service-oriented mindset with a proactive approach to customer needs.</li><li>Attention to Detail: Strong ability to handle sensitive information and maintain confidentiality.</li><li>Other Skills: Quick learner, adaptable, and exceptional customer service skills.</li></ul>Additional Information:<ul><li>Working Hours: 10 hours per day, 5 days a week, Sunday to Thursday shifts between 6:30 AM - 9:00 PM, with potential rotation for weekend cover.</li><li>Location: Doha, Qatar &ndash; office and customer location.</li></ul>If you are passionate about providing excellent customer service and meet the qualifications above, apply now to join our dynamic team of Software Service Engineers!THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our businessJob Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: QAR6,500.00 - QAR7,500.00 per monthApplication Question(s):<ul><li>Do you accept the salary on offer?</li><li>Do you have experience providing Tier 1 and/or Tier 2 support for technical issues?</li><li>Are you familiar with ITIL principles and practices?</li><li>How any years of experience do you have in a similar role?</li><li>Do you have experience using ticketing systems like ServiceNow, Maximo or Remedy?</li><li>Do you have proficiency in English, French and Arabic?</li></ul>Application Deadline: 15/04/2025 <div id='job-id'>Job Id: udbBKXPirmfnkVJSHu4z6mw4a+u+NQ9guCD7Jl2MXN0FARSymj/e2KR3aDUDfg0TGnTnpYtVTygYQPNNYKPFJjAg4xwWr9Qz456U+oFF30qMEsqSoO28cjZYm26Zz1c=</div>

Software Service Engineer

Mindstream

We are seeking an experienced Electrical Engineer for a long-term position in Qatar, with a strong background in power plants and outage shutdowns.Location: Qatar Industry: Power Generation / Energy Experience: 5 to 8 years (GCC preferred) Duration: Long-termMandatory:<ul><li>Kahramaa LOA / PTW Authorization</li><li>Direct experience with power plants and planned/unplanned shutdowns</li></ul>Key Responsibilities:<ul><li>Manage and execute electrical tasks during shutdowns and outages</li><li>Ensure full compliance with Kahramaa permit systems (LOA/PTW)</li><li>Conduct troubleshooting, commissioning, and inspection activities</li><li>Coordinate site activities and enforce HSE and QA/QC standards</li><li>Support project reporting, documentation, and site supervision</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a valid Kahramaa LOA (Letter of Authorization) or PTW (Permit to Work)?</li><li>ow many years of experience do you have working as an Electrical Engineer in the GCC?</li><li>Have you worked on power plant projects?</li><li>Do you have experience working on outage or shutdown operations?</li></ul> <div id='job-id'>Job Id: DXTHDVni6DTk/+6Zdom8ffvidEdyG+s0WKFlXpxDVwRMYjv5QcGUoK6bI84ZEPD4IimH3B1VAWSZocD4C2TBQm2jjDhPPWgwhp01SCtd1oex6HsX1nagzQw=</div>

Electrical Engineer

Nutra Gulf

Job description:<ul><li>Position: Senior/Junior engineer under limited year contract ( 1 year and extendable)</li><li>Experience : minimum 10 years ABB experience in System PMS (Power management system) 800xA and AC800MHI controller/Infi 90/SPlus/advent design, engineering, and commissioning</li></ul>Engineer should be experienced in:<ul><li>Performing onsite service of Low to medium complexity on 800xA Automation systems for Power Management &amp; Electrical control applications.</li></ul><ul><li>Identifying and resolving technical issues through remote or onsite support.</li></ul><ul><li>Preparing project deliverable documents (FDS, BON, GA drawings) are available and meet quality standards.</li></ul><ul><li>Troubleshooting equipment and process failures, recommending proactive corrective actions.</li></ul>Qualifications for the role<ul><li>Full time Diploma or Graduate Degree in Electrical, Electronics, or Instrumentation Technology.</li><li>Strong expertise in Process Control Automation, including hardware &amp; application engineering, HMI engineering, library development, 3rd party communication, testing, and commissioning.</li><li>Proficiency in communication protocols such as Profibus, Modbus, OPC, IEC61850, GOOSE etc.</li><li>Certifications: Relevant ABB product certifications , FSMS certifications , TUV certifications</li></ul>Job Type: Full-time <div id='job-id'>Job Id: D/qh1UPMTrIapDN8gUjyCbgbpeXefbGqq48JKJ7DDrceC2OsD0fSO/bCL3UIAF/a2elrCrdtagY5RHNFl3uZVJAGg7OqPauSZFBHElvM3ApSDNThnnq698tSZgWXVJr2rRtrlluTdUe6BviIlfRWyUrJR9XdRISBw9ImZO3yVcvozT8UcBty1Vils+dL</div>

PMS (Power management system) Engineer for one year extendable contract, Qatar

Explore 1459+ Application support engineer - finastra fbti in Doha, Qatar Jobs  this August. Find roles across top companies and apply now to boost your career.