application support engineer

Albi

<div>
 <p>
  Albi (albiware.com) a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration companies with the technology they need to scale and grow their businesses.
 </p>
 <p>
  As our customer base continues to grow, we are expanding our global support organization to ensure customers receive reliable, timely, and high-quality technical support.
 </p>
 <p>
  We are looking for a
  <strong>
   Support Engineer
  </strong>
  to join our Karachi-based team. This is an
  <strong>
   entry-level engineering role
  </strong>
  that works closely with Support Specialists and senior engineers to
  <strong>
   troubleshoot, fix, and resolve customer issues
  </strong>
  . You will work directly on production-impacting problems, contributing code fixes, data corrections, and configuration changes under established processes and guidance.
 </p>
 <p>
  This position supports
  <strong>
   U.S. business hours, from 9 am to 5 pm Central Standard Time.
  </strong>
 </p>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner with Support Specialists to investigate, troubleshoot,
   <strong>
    fix
   </strong>
   , and resolve customer-reported technical issues.
  </li>
  <li>
   Diagnose root causes by analyzing application behavior, logs, and data.
  </li>
  <li>
   Implement
   <strong>
    code fixes in .NET-based applications
   </strong>
   for well-scoped, low-to-medium complexity issues, following established development and deployment processes.
  </li>
  <li>
   Write and execute
   <strong>
    SQL queries
   </strong>
   , including safe
   <strong>
    bulk operations
   </strong>
   (updates/inserts) to correct data issues when required.
  </li>
  <li>
   Reproduce issues in lower environments and validate fixes before deployment.
  </li>
  <li>
   Own assigned support cases end-to-end, ensuring timely communication, proper resolution, and post-fix validation.
  </li>
  <li>
   Escalate complex or high-risk issues to senior engineers with clear analysis and proposed solutions.
  </li>
  <li>
   Collaborate with engineering and QA teams to ensure fixes are properly tested and released.
  </li>
  <li>
   Document fixes, root causes, and preventive steps in internal knowledge bases.
  </li>
  <li>
   Participate in shift handovers to ensure continuity across time zones.
  </li>
  <li>
   Continuously build technical expertise in the product, platform, and support tooling
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <strong>
    2+years of professional experience
   </strong>
   in technical support, application support, or software engineering.
  </li>
  <li>
   Working knowledge of
   <strong>
    .NET / C#
   </strong>
   , including debugging, fixing bugs, and understanding application flow.
  </li>
  <li>
   Strong
   <strong>
    SQL skills
   </strong>
   , including:
  </li>
  <ul>
   <li>
    Writing queries with joins and filters
   </li>
   <li>
    Data analysis and validation
   </li>
   <li>
    Experience or exposure to
    <strong>
     bulk operations
    </strong>
    with attention to safety and data integrity
   </li>
  </ul>
  <li>
   Solid troubleshooting and analytical problem-solving skills.
  </li>
  <li>
   Strong sense of
   <strong>
    ownership and accountability
   </strong>
   for customer-impacting issues.
  </li>
  <li>
   Good written and verbal
   <strong>
    communication skills
   </strong>
   in English.
  </li>
  <li>
   Ability to work responsibly with production systems and follow change-management processes.
  </li>
  <li>
   Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience contributing bug fixes in a production environment.
  </li>
  <li>
   Familiarity with REST APIs and debugging API-related issues.
  </li>
  <li>
   Exposure to CI/CD pipelines and code review processes.
  </li>
  <li>
   Experience with ticketing systems (Zendesk, Jira, Freshdesk).
  </li>
  <li>
   Basic understanding of cloud platforms (Azure preferred).
  </li>
  <li>
   Prior SaaS or customer-facing technical experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <p>
  We're driven by purpose, fueled by high energy, and committed to helping our people grow.
 </p>
 <p>
  We offer:
 </p>
 <ul>
  <li>
   Competitive salary aligned with the Karachi market
  </li>
  <li>
   Paid time off and company holidays
  </li>
  <li>
   Medical insurance coverage
  </li>
  <li>
   Real ownership of production issues and meaningful technical work
  </li>
  <li>
   Mentorship from experienced engineers
  </li>
  <li>
   Clear career progression
  </li>
  <li>
   Supportive, collaborative team culture
  </li>
  <li>
   Stable work schedule aligned with U.S. business needs
  </li>
 </ul>
 <p>
  Your growth matters to us. We provide hands-on experience, trust, and support to help you develop into a strong engineer while making a real impact for our customers.
 </p>
</div>


Support Engineer - .NET

Lightning AI

<div><div><h2 class="jobSectionHeader"><b>Who </b><b>We Are</b></h2>
<p>
Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems&mdash;designed to take ideas from research to production with less friction.</p>
<p>
Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.</p>
<p>
We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.</p>
<h2 class="jobSectionHeader"><b>
The Way We Work</b></h2>
<p>
The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:</p>
<ul>
<li><b>Move with Urgency:</b> We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.</li>
<li><b>Take Ownership:</b> We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.</li>
<li><b>Communicate Openly:</b> We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.</li>
<li><b>Build Great Teams:</b> We lead by example, empower others, and create healthy teams where people can do their best work.</li>
<li><b>Raise the Bar:</b> We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.</li>
<li><b>Think Long-Term:</b> We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.</li>
</ul>
</div><div></div><h2 class="jobSectionHeader"><b>What We're Looking For</b></h2>
<p>
Lightning AI is looking to hire an <b>AI</b> <b>Platform Support Engineer </b>to join our US Customer Experience team, supporting ML engineers running large-scale training and inference workloads across cloud infrastructure, Kubernetes, and GPU platforms in production environments.</p>
<p>
This role sits at the intersection of ML systems, cloud infrastructure, Kubernetes, and customers. You'll support engineers training models, deploying inference systems, and scaling GPU workloads in production.You are not a ticket router or traditional support engineer. You are a technical partner to ML teams - helping diagnose failures, improve reliability, and guide customers through complex distributed systems problems.</p>
<p>
The problems range from Kubernetes scheduling and GPU orchestration to distributed PyTorch failures, inference latency, networking bottlenecks, storage performance, and platform reliability. You'll gain exposure to a wide variety of real world AI workloads across industries and help shape the infrastructure powering the next generation of ML applications.</p>
<p><i>
This role is hybrid out of our Seattle, San Francisco, or New York office hubs, with an in-office requirement of at least 2 days per week and occasional team and company offsites. The role follows a Monday&ndash;Friday schedule, with working hours from 8:00 AM to 5:00 PM PST. We are not able to provide visa sponsorship for this role at this time.</i></p><h2 class="jobSectionHeader"><br>
<b>
What You'll Do</b></h2>
<p><b>
Work Directly With ML Engineers</b></p>
<ul>
<li>Partner directly with customer engineering teams running training and inference workloads in production</li>
<li>Help customers diagnose and resolve complex distributed systems and ML infrastructure issues</li>
<li>Act as a technical advisor during high impact incidents and platform degradation events</li>
<li>Translate infrastructure level issues into actionable guidance for ML engineers</li>
<li>Build credibility with customers through strong technical reasoning and clear communication</li>
</ul>
<p><b>Debug ML Infrastructure &amp; Distributed Workloads</b></p>
<ul>
<li>Investigate failures involving distributed training, Kubernetes orchestration, GPU allocation, networking, and storage systems</li>
<li>Troubleshoot PyTorch, CUDA, NCCL, and inference serving related issues</li>
<li>Analyze logs, metrics, traces, and system behavior to isolate root causes</li>
<li>Debug containerized workloads running across Kubernetes and bare metal GPU environments</li>
<li>Support customers scaling workloads across multi node GPU systems</li>
<li>Diagnose performance bottlenecks involving compute, memory, networking, or storage</li>
</ul>
<p><b>Improve Reliability &amp; Platform Operations</b></p>
<ul>
<li>Identify recurring patterns across customer issues and drive long term reliability improvements</li>
<li>Contribute to post incident reviews and operational improvements</li>
<li>Build internal tooling, automation, documentation, and runbooks</li>
<li>Partner closely with infrastructure, networking, and platform engineering teams</li>
<li>Help improve observability, operational visibility, and troubleshooting workflows</li>
<li>Improve the customer experience through better processes and technical guidance</li>
</ul>
<p><b>What This Role Is Not</b></p>
<p>
To set clear expectations:</p>
<ul>
<li>This is not a traditional help desk or ticket routing support role</li>
<li>This is not purely customer success or account management</li>
<li>This is not a backend engineering role</li>
<li>This is not a passive escalation position</li>
</ul>
<p>This role is for engineers who enjoy solving difficult technical problems while working closely with other engineers.</p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
What You'll Need</b></h2>
<h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<h4 class="jobSectionHeader"><b>Infrastructure &amp; Systems</b></h4>
<ul><li>Strong software engineering and systems troubleshooting background</li>
<li>Experience with Kubernetes and containerized environments</li>
<li>Linux systems knowledge, including networking, storage, process management, and performance tuning</li>
<li>Experience with cloud infrastructure and distributed systems</li>
<li>Experience with observability and debugging tools such as Prometheus, Grafana, or OpenTelemetry</li>
</ul><h4 class="jobSectionHeader"><b>ML Infrastructure Experience</b></h4>
<ul><li>Hands on experience operating machine learning workloads in production or research environments</li>
<li>Experience with distributed ML systems and tooling such as PyTorch, CUDA, or NCCL</li>
<li>Familiarity with GPU infrastructure and orchestration</li>
<li>Experience troubleshooting performance, reliability, or scaling issues in ML infrastructure</li>
<li>Understanding of the operational challenges involved in running ML systems at scale</li>
</ul><h4 class="jobSectionHeader"><b>Collaboration</b></h4>
<ul><li>Strong communication skills and ability to work directly with highly technical customers and engineering teams</li>
<li>Comfortable operating in fast moving, highly ambiguous environments</li>
<li>Enjoys solving complex technical problems collaboratively</li>
</ul><h3 class="jobSectionHeader"><b>Ideal Experience</b></h3>
<ul><li>Experience with large scale model training or distributed inference systems</li>
<li>Familiarity with Ray, Kubeflow, Slurm, or similar distributed scheduling platforms</li>
<li>Experience with InfiniBand, RDMA, or high-performance networking</li>
<li>Experience operating bare metal infrastructure</li>
<li>Familiarity with storage systems commonly used in ML environments</li>
<li>Experience working at an AI infrastructure, cloud, MLOps, or developer tooling company</li>
<li>Contributions to platform engineering, developer infrastructure, or operational tooling projects</li>
<li>Experience writing automation, tooling, or scripts in Python or similar languages</li>
</ul><div><h2 class="jobSectionHeader"><b>Benefits and Perks</b></h2>
<p>
We offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:</p>
<ul>
<li><b>Comprehensive Health Coverage:</b> Medical, dental, and vision coverage for employees and eligible dependents.</li>
<li><b>Meaningful Equity:</b> RSUs that give employees a stake in the company's long-term success.</li>
<li><b>Retirement Savings:</b> 401(k) matching (U.S.) and pension contributions (U.K.).</li>
<li><b>Flexible Time Off:</b> Unlimited PTO, company holidays, and floating holidays to support work-life balance.</li>
<li><b>Company-Wide Winter Break:</b> Two weeks of company closure each winter to disconnect and recharge.</li>
<li><b>Paid Parental &amp; Family Leave:</b> Paid leave to support you and your family through life's important moments.</li>
<li><b>Professional Development:</b> Annual learning and development allowance to support your professional growth.</li>
<li><b>Wellness Benefits:</b> Wellness and work-from-home stipends to support your physical and mental well-being.</li>
<li><b>Sabbatical Program:</b> Four weeks of paid sabbatical leave after four years of service.</li>
<li><b>Flexible Work:</b> Flexible schedules and a hybrid work model for our office-based teams.</li>
<li><b>In-Office Meals:</b> Complimentary meals at our office hubs.</li>
</ul>
<p>Benefits may vary by location, team, and role.</p><br>
<p></p>
<p><i>
At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.</i></p></div></div>

AI Platform Support Engineer (US)

LightEdge

<div><div><div>Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technologies and technical areas ranging from network architecture to storage solutions, disaster recovery to virtualization, and more. This role empowers you to work on cutting-edge technologies and contributes to our commitment to innovation and customer support excellence.</div>
<div>If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you!</div></div>
<div><div><h3 class="jobSectionHeader"><b>Responsibilities
</b></h3><div><div><ul><li>Act as a technical leader within the Operations Support team</li>
<li>Receive and work escalations from Support Team members and provide timely and effective resolutions within SLAs</li>
<li>Support Premier level customers following designated procedures and priorities</li>
<li>Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization, Storage, andBackup and Disaster Recovery</li>
<li>Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause analysis</li>
<li>Engage with Operations Leaders to improve operational processes, driving efficiency and productivity</li>
<li>Lead by example by updating internal documentation of procedures, solutions to common problems, and customer-facing support materials</li>
<li>Partner with our internal Educational Services team in recommending additions or modifications to existing technician training programs</li>
<li>Participate in knowledge-sharing activities</li>
<li>Partner with Platform Owners, Product Directors, and Key Stakeholders to improve products, operational processes, and complete projects</li>
<li>Provide after-hours support as part of an operations on-call rotation to maintain high availability of services</li>
<li>Able to use AI (ChatGPT and Copilot) to improve efficiency and quality of work</li>
<li>Maintain continued education and certifications</li>
<li>Work in ServiceNow to support internal and external customers</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Requirements
</b></h3><div><div><ul><li>Exceptional written and verbal communication skills</li>
<li>Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities accordingly</li>
<li>Able to maintain a professional demeanor under stress</li>
<li>Demonstrated willingness to learn and adapt to changes in technology, tools, and processes</li>
<li>Possess an analytical and problem-solving mindset</li>
<li>5 Years of cross platform support experience with at least 3 years of that experience in a Cloud Provider or Managed Service Provider (MSP) environment</li>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience</li>
<li>Strong experience with Cisco routers and switches</li>
<li>Basic understanding of Linux/Unix and Windows operating systems</li>
<li>Familiarity with cloud orchestration and automation tools (Ansible, Terraform, etc.) is good to have</li>
<li>Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and VCDA)</li>
<li>Extensive experience in managing Private Cloud virtualization environments, particularly VMware</li>
<li>Intermediate knowledge of storage solutions, with a preference for experience (Pure, IBM, and NetApp)</li>
<li>Advanced knowledge of configuration and maintenance of firewalls (FortiGate and Palo Alto)</li>
<li>Possess an intermediate understanding of networking principles</li>
<li>Proficiency in interpreting network diagrams and layouts</li>
<li>Cisco certifications preferred but not required; CCNP, CCIP, CCIE</li>
</ul></div></div></div></div><div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Support Engineer

REE Medical

<div>Job Summary:<p>
The Systems Engineer supports the stability, functionality, and ongoing improvement of REE Medical&rsquo;s core business applications, including Zoho, Monday.com, NetSuite, Jira, Zapier, and other operational systems. This role serves as an escalation point for technical issues involving these platforms, supports system integrations and workflows, and collaborates with engineering teams to ensure business systems operate reliably and efficiently</p><p></p>
What is expected in this role:<p>
1. Application Platform Support &amp; Escalation</p><ul><li>
Serve as the escalation point for issues involving Zoho (front-end and back-end), Monday.com, NetSuite, Jira, Zapier, Slack integrations, RingCentral, Twilio, Calendly, and other REE core business applications.</li><li>
Diagnosing and resolving complex platform issues escalated by the support team</li><li>
Troubleshooting system configurations, automations, integrations, and workflow failures</li><li>
Investigating root causes and implementing fixes that prevent recurrence</li><li>
Communicating technical findings clearly to support staff and business stakeholders</li></ul><p></p><p>
2. System Reliability &amp; Operational Stability</p><ul><li>
Maintain stable and reliable operation of supported platforms so business teams can perform their work without disruption.</li><li>
Monitoring system performance using tools such as DataDog, responding to alerts, and identifying potential issues before they impact users</li><li>
Improving system configurations, workflows, and automations to increase reliability and efficiency</li><li>
Supporting troubleshooting of integration failures between business systems</li><li>
Ensuring platform configurations remain organized, maintainable, and scalable</li><li>
Identifying and documenting system problems within problem management processes with problem tickets</li><li>
Identifying areas of technical debt and providing solutions</li><li>
Owning SaaS backend changes, application enhancements, and configuration updates</li><li>
Managing application upgrades, patches, and ongoing platform maintenance</li></ul><p></p><p>
3. Incident Response &amp; Escalation Triage</p><ul><li>
Respond to and help manage incidents affecting business applications, ensuring timely resolution and clear communication.</li><li>
Responding to P1 and major incidents involving supported platforms, coordinating resolution with relevant teams</li><li>
Supporting P2&ndash;P5 incident handling for business application issues alongside the support team</li><li>
Triaging escalated issues from the support team and determining appropriate resolution paths</li><li>
Participating in post-incident review and contributing to root cause documentation</li></ul><p></p><p>
4. Integrations, APIs &amp; Workflow Automation</p><ul><li>
Support the design, troubleshooting, and improvement of integrations and automated workflows across business systems.</li><li>
Assisting with API-related troubleshooting and system integrations between internal platforms</li><li>
Supporting implementation of integrations such as NetSuite or other connected systems</li><li>
Improving automation and workflows to reduce manual processes and operational friction</li><li>
Evaluating, recommending, and supporting implementation of new tools and sunsetting of legacy applications</li></ul><p></p><p>
5. Ticket Handling &amp; Support Operations</p><ul><li>
Follow all established Jira ticket management standards to ensure transparency, accurate reporting, and efficient support operations.</li><li>
Accurate ticket status management: Ticket statuses must always reflect the current state of the work being performed. Statuses must be updated every 3 days unless on hold throughout the lifecycle of the ticket.</li><li>
SLA integrity: SLA timers must accurately reflect the time spent actively working on a ticket. Statuses that pause SLAs should only be used appropriately and in alignment with support processes.</li><li>
Timely resolution: Tickets should be marked as Resolved when the work has been completed, not when waiting for business confirmation. Resolution time should accurately reflect how long it took to perform the work.</li><li>
Clear ticket documentation: All tickets should contain comments that clearly describe what the issue is, what investigation has been done, what actions are currently being taken, and what the next steps are.</li><li>
Internal and customer-facing communication: Tickets should include a combination of internal comments (technical investigation, troubleshooting notes) and customer-facing comments (status updates and communication with the reporter).</li><li>
External communication logging: Any discussion about the ticket outside Jira (Slack, Teams, phone calls, meetings, etc.) must be summarized and documented in the ticket comments.</li><li>
Resolution statements: When closing a ticket, a resolution statement must be entered using the approved canned response. The resolution statement must restate the original issue, describe how the issue was resolved, and include the agent&rsquo;s name</li></ul><p></p><p>
6. Documentation &amp; Knowledge Sharing</p><ul><li>
Maintain documentation that allows the support team to efficiently support and troubleshoot business systems.</li><li>
Creating and maintaining knowledge articles for recurring system issues</li><li>
Documenting workflows, integrations, and configuration changes</li><li>
Building internal runbooks that enable support to resolve common issues without escalation</li></ul><p></p><p>
7. Collaboration &amp; Cross-Team Support</p><ul><li>
Work effectively with Support, Engineering, and other business teams to ensure systems function reliably, and improvements are delivered successfully.</li><li>
Acting as a technical liaison between Support, Engineering, and operational teams</li><li>
Providing clear communication and status updates for complex technical issues</li><li>
Participating in system improvement initiatives and cross-team projects when needed</li></ul>
<br>
<b>How success is measured in this role:</b>
<ul><li>Consistent adherence to Jira ticket management standards</li><li>
Reliable operation of REE Medical core business platforms</li><li>
Successful troubleshooting of integrations, workflows, and automation issues</li><li>
Reduced recurring incidents related to system configuration or integrations</li><li>
Effective incident response and participation in post-incident reviews</li><li>
Strong documentation that improves team efficiency and reduces escalation volume</li><li>
Clear and professional communication with stakeholders</li></ul><br>
<b>
Requirements</b><br>
<br>
What you need in this role to be successful:
<ul><li>Minimum 5 years of experience supporting business applications (Zoho, Monday.com, NetSuite, Jira, Zapier, Salesforce, or similar platforms) in a professional environment.</li><li>
Demonstrated expertise in diagnosing and resolving complex platform issues including configurations, automation, and integrations.</li><li>
Experience leading or supporting the implementation of new business systems and sunsetting of legacy applications, including planning, data migration, user adoption, and decommissioning processes.</li><li>
Working knowledge of APIs, webhooks, and integration tools for connecting business systems.</li><li>
Familiarity with incident management processes, including P1/major incident coordination and post-incident review.</li><li>
Experience with application monitoring and alerting tools (e.g., DataDog, NinjaOne) for proactive issue detection.</li><li>
Experience with IT service management platforms such as Jira for ticket tracking and workflow management.</li><li>
Excellent analytical, problem-solving, and organizational skills with the ability to balance multiple priorities in a fast-paced environment.</li><li>
Strong verbal, written, and interpersonal communication skills, with the ability to engage both technical and non-technical stakeholders.</li><li>
Ability to work independently and prioritize effectively in a dynamic, growing environment.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, Engineering, or related field preferred. Additional experience may be considered in lieu of degree.</li></ul><br>
<b>
Benefits</b><br>
<br>
<b>What REE Offers you:</b><p>
At REE, we believe in empowering our employees to thrive both personally and professionally. When you join our team, you become part of a dynamic and inclusive work environment where innovation and collaboration are celebrated.</p><p></p><p><b>
Comprehensive Benefits Package</b></p><ul><li>Competitive salary: $95,000-$120,000 Salary Depending on Experience.
</li><li>Health, dental, and vision insurance with Company-sponsored Life Insurance</li><li>Retirement savings plan with company match</li><li>Vacation time off, sick time off, and holidays</li></ul><p></p><p><b>
Career Development Opportunities</b></p><ul><li>Ongoing training and development programs</li><li>Opportunities for advancement within the company</li></ul><p></p><p><b>
Work-Life Balance</b></p><ul><li>Flexible work schedules</li><li>Remote first environment with companywide conferences annually</li><li>Employee assistance program for personal and family well-being</li></ul><p></p><p><b>
Perks and Rewards</b></p><ul><li>Employee discounts on products and services through Insperity</li><li>Recognition programs for outstanding performance</li><li>Company-sponsored social events and activities</li></ul><p></p><p>
Join us and discover a rewarding career where you can make a difference and grow professionally.<br>
<br>
<i>REE is only able to hire US citizens or those who are authorized to work in the US as full time employees (we do not provide visa sponsorship).</i></p><p><i>
This information is provided in compliance with Equal Pay Regulations across the US and is the company&rsquo;s good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.</i></p><p><i>
REE Medical participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</i><br>
<i>Not open to 3rd party recruiters or submissions.
</i></p><p><i>REE will never ask for personal information or to purchase anything during the interview process, only communications from a @reemedical.com domain are representative of REE Medical, LLC.</i></p></div>

Support Systems Engineer

AllStars-IT

<div></div><div><div><div><h1 class="jobSectionHeader"><b>Support Engineer</b></h1>
</div><div><div><div><div>Level</div>
</div><div>Middle</div>
</div><div><div><div>Department</div>
</div><div>Support</div>
</div><div><div><div>Type</div>
</div><div>Full Time</div>
</div><div><div><div>Project</div>
</div><div>NDA</div>
</div></div></div><div><div><div>Locations:</div>
<div><div><div>Remote</div>
</div></div></div></div><div></div><div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Posted on:</div>
<div>July 31, 2026</div>
</div><div><div>Job ID:</div>
<div>89gKib</div>
</div></div></div><div><h3 class="jobSectionHeader"><b>About the Company</b></h3>
<div>Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing service provider committed to change the way businesses recruit, compensate, and oversee top talent worldwide.
<br>
<br>
With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.
</div></div><div><div><h3 class="jobSectionHeader"><b>About the Project</b></h3>
</div><div></div><h3 class="jobSectionHeader"><b>Required skills:</b></h3>
<div><p><b>Must Have</b></p>
<ul><li>1-2 years of work experience, preferably with a SaaS company.</li>
<li>Demonstrates familiarity with fundamental customer support principles and hands-on experience utilizing Zendesk, Jira or other CRM.</li>
<li>Basic knowledge of web technologies and software applications (familiarity with SaaS platforms is a plus).</li>
<li>Excellent communication skills with the ability to explain complex concepts in a clear, user-friendly manner.</li>
<li>Strong problem-solving skills and a proactive approach to resolving customer issues</li>
<li>Outstanding task management skills across a varied set of responsibilities in a fast paced, high volume environment.</li>
<li>Ability to work in a fast-paced, startup environment with a high level of autonomy.</li>
<li>A customer-first mindset and a passion for delivering a great user experience.</li>
<li>Perfect English.</li>
</ul></div><h3 class="jobSectionHeader"><b>Scope of work:</b></h3>
<div><ul><li>Serve as the first point of contact for customers via email, chat, and phone to resolve product-related issues.</li>
<li>Provide timely and effective technical support, troubleshooting problems, and guiding users through solutions.</li>
<li>Document customer interactions, steps taken to resolve issues, and escalate complex cases to Tier 2 support or engineering teams when necessary.</li>
<li>Assist with user onboarding, training, and general inquiries to enhance customer experience.</li>
<li>Collaborate closely with the product and development teams to report bugs and suggest improvements based on customer feedback.</li>
<li>Stay up-to-date with product updates, new features, and best practices to effectively support users.</li></ul></div></div></div><div></div>

Linnk Group

<div>
 <p>
  <strong>
   Greetings from Linnk Group!!
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Job Title: Cortex Technical Consultant
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Saudi Arabia
 </p>
 <p>
  <strong>
   Contract:
  </strong>
  Yearly Renewable
 </p>
 <p>
  We are hiring an experienced
  <strong>
   Cortex Technical Consultant
  </strong>
  to join a leading banking project in Saudi Arabia.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Support Cortex implementation, upgrades, and maintenance.
  </li>
  <li>
   Deploy application packages across Development, UAT, and Production environments.
  </li>
  <li>
   Troubleshoot technical issues and provide production support.
  </li>
  <li>
   Work with project and infrastructure teams to ensure smooth project delivery.
  </li>
  <li>
   Support system configuration, testing, and post-deployment activities.
  </li>
  <li>
   Maintain Cortex solutions using Linux, Java, and Oracle technologies.
  </li>
 </ul>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   5&ndash;8 years of hands-on experience with Cortex.
  </li>
  <li>
   Strong banking domain experience.
  </li>
  <li>
   Good knowledge of Linux, Java, and Oracle.
  </li>
  <li>
   Must be currently based in Saudi Arabia (KSA).
  </li>
 </ul>
 <p>
  📩 If you are interested in for the role, please do share your CV to Athira.AR@linnk.com
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
</div>


Cortex Technical Consultant

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p>If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.</p>
<p>As a Technology Support team member in the Commercial &amp; Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production issues interruptions for all internally and externally developed systems, leading to a seamless stakeholders experience.</p>
<p></p><p>Job Responsibilities</p>
<ul><li>Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm.</li>
<li>Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability.</li>
<li>Monitor production environments for anomalies and address issues using standard observability tools.</li>
<li>Use enterprise-authorized AI capabilities to speed up incident triage and trend analysis from operational signals, validating outputs and handling operational data according to sensitivity and security requirements.</li>
<li>Apply reuse-first, AI-assisted practices within incident/problem/change routines to identify recurring interruption patterns and support validated remediation actions aligned to resiliency and security expectations.</li>
<li>Identify issues for escalation and communication, and provide solutions to business and technology stakeholders.</li>
<li><p>Analyze complex situations and trends to anticipate and solve incident, problem, and change management across full-stack technology systems, applications, and infrastructure.<br>
</p><p><b>Required Qualifications, Capabilities, and Skills</b></p></li>
<li>B.S. in Computer Science with focus in AI.
</li><li>Experience troubleshooting, resolving, and maintaining information technology services
</li><li>Demonstrated knowledge of applications or infrastructure in a large-scale environment, on-premises and multi cloud (<b>AWS EC2, RDS, Elastic Beanstalk</b> and/or GCP).</li>
<li>Proficiency in scripting and programming (<b>Python, Java, </b>React, JavaScript) and database systems (<b>SQL/MySQL</b>).</li>
<li>Experience with observability and monitoring tools like S<b>plunk/Grafana.</b>
</li><li>Experience using enterprise-authorized AI capabilities to support production workflows, with strong validation habits and awareness of data sensitivity.</li>
<li>Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain.</li>
<li>Exposure to various framework processes like ITIL.<br>
<br>
<b>Preferred Qualifications, Capabilities, and Skills</b></li>
<li>Experience in monitoring production environments and performing root-cause analysis and debugging on production application defects.
</li><li>Hands-on experience providing technology/production support using enterprise-authorized AI capabilities &mdash; e.g., AI-assisted incident triage, trend analysis, run-book retrieval, and validated remediation, with strong output-validation habits and awareness of data sensitivity.</li>
<li>Experience with general-purpose programming languages and/or automation scripting.</li>
<li>Working understanding of multi public cloud; exposure to AWS Cloud.</li>
<li>AWS Amplify, GCP Cloud Run / Compute Engine / Cloud SQL, full-stack development, AI-driven tool development, API integration experience</li>
</ul><b>ABOUT US</b><br>
<br>
<br>
<div><div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b>
<br>
<br>
J.P. Morgan's Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

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