application support engineer

Renesas

<div>Job Description 
San Jose, CA - 100% onsite
As a Customer Application Engineer for Renesas Performance Computing Power Application engineering team, you will be a senior technical contributor and decision maker in new power management applications in the infrastructure server/AI server market. You will engage cross functionally with a diverse team including marketing, software engineering, IC design, and other applications engineering teams to deliver the most innovative power solutions in the server computing market.
Renesas Electronics, a leading global semiconductor company, is rapidly scaling its AI-focused power delivery business. Products include high-performance digital power VRMs, multiphase controllers, Smart Power Stages (SPS), Vertical Power Stages (SPS with integrated capacitors and multiple silicon die), Power Towers (power modules integrating multiple SPS-equivalents with capacitors and inductors), and power MOSFETs.
Key Responsibilities
This senior role provides broad system level solution insight and support. A broad comprehension of DC/DC power conversion is required including familiarity with digital multiphase PWM controllers. Key responsibilities include:<ul><li>
Travel to customer sites to debug and validate digital multiphase products. Interaction with customers to solve complex problems.</li><li>
Support marketing efforts by providing detailed solutions matching customer detailed requirements.</li><li>
Support development efforts by contributing to system validation of new controllers, VPS and SPS products. Work with designers to ensure design teams have the detailed information needed to execute and verify designs.</li><li>
Develop collateral such as datasheets, performance reports, and application notes to support customer engagement.</li><li>
Support training of other AE&rsquo;s and FAE&rsquo;s to enable broad support and knowledge of the products.</li></ul> 
Qualifications 
Education:
A BS degree in engineering (EE &ndash; power electronics preferred) with up to 5 years experience or preferred MS degreewith 3 years experience..
Experience &amp; Skills:
Must Have experience with firmware-enabled products and powering large scale application- specific integrated circuit (Central processing unit /Graphics processing unit etc.) in the data center market is required.<ul><li>
Experience with multiphase DC/DC converters powering Intel/AMD/SoC systems.</li><li>
Mixed-signal Integrated Circuit/System knowledge/experience.</li><li>
Experience with digitally enabled power management products.</li><li>
Understanding of control loop theory and its application in power converters.</li><li>
Proficiency with a full complement of lab equipment including network. analyzers, oscilloscopes and waveform generators.</li><li>
Experience with automation of lab testing.</li><li>
Ability to travel to customer sites in Asia and the US.</li></ul> 
Additional Information 
The expected annual pay range for this position is $124,000 - $155,000. This position is also eligible for bonus opportunities and commission pay. Please note that the final offer amount will be dependent on geographic location, applicable experience, and skillset of the candidate.
Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&amp;D, and pet insurance. In addition to elective benefit options, benefited employees receive company-paid life insurance and AD&amp;D, LTD, short term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.<div></div>
Renesas is an embedded semiconductor solution provider driven by its Purpose &lsquo;To Make Our Lives Easier.&rsquo; As the industry&rsquo;s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog &amp; Connectivity, and Power. 
 
With a diverse team of over 22,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, &lsquo;To Make Our Lives Easier.&rsquo; 
 
At Renesas, you can:<ul><li>
Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.</li><li>
Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people&rsquo;s lives easier, safe and secure.</li><li>
Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.</li></ul>
Are you ready to own your success and make your mark?
Join Renesas. Shape Your Future with Us.
Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. For more information, please read our Diversity &amp; Inclusion Statement.
Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.</div>

Customer Applications Engineer

Lenze Americas Corporation

<div>Description:

Position: Application Engineer
Position Location: Detroit, Michigan
Position Type: Remote
On-Target Compensation: $85,000 - $130,000 (Compensation is an estimate and includes base salary plus incentives, depends on skills, knowledge, education, location, and experience)
Position Snapshot: The Application Engineer provides technical support and develops automation solutions for customers, including troubleshooting, product selection, and programming. This critical role supports projects both remotely and onsite, conducts product demonstrations and training, and partners closely with Sales to align technical solutions with business objectives and strengthen customer relationships
About you: You&rsquo;re naturally analytical, detail-oriented, and love solving complex problems, especially when it helps customers succeed. You bring a strong foundation in industrial automation and enjoy translating technical challenges into practical, value-driven solutions. You&rsquo;re a strong communicator who partners seamlessly with sales team members to drive results, building trust quickly and becoming a go-to resource for both customers and internal teams. You are considered reliable, customer-focused, and collaborative, and you take pride in being the person others count on to get it right and keep things moving forward.
A day in the life:
Solution Development &amp; Engineering<ul><li>
Develop system and application solutions, including motion architecture, system topology, and software design</li><li>
Create customer-specific application software and support full project lifecycle (prototype through commissioning)</li><li>
Configure and commission drives (VFDs, inverters, servo systems) and develop PLC/HMI programs</li><li>
Support testing, start-up, and field validation of automation solutions</li><li>
Capture and standardize application knowledge into reusable tools and best practices</li></ul>
Pre-Sales, Sales &amp; Customer Engagement<ul><li>
Partner with Sales to develop solution concepts aligned to customer requirements</li><li>
Provide technical support during pre-sales activities, including customer meetings, workshops, and presentations</li><li>
Assist in preparing proposals and identifying upsell or cross-sell opportunities</li><li>
Build strong customer relationships and support overall sales growth objectives</li></ul>
Technical Support &amp; Product Expertise<ul><li>
Deliver advanced technical support to customers and internal teams (remote and onsite)</li><li>
Size and select appropriate products and solutions based on application needs</li><li>
Support commissioning and troubleshooting during system start-up</li></ul>
Training &amp; Demonstrations<ul><li>
Conduct product demonstrations and deliver technical training to customers and internal teams</li><li>
Develop training materials, application documentation, and technical guides</li><li>
Support ongoing technical development within the Sales organization</li></ul>
Travel<ul><li>
Travel up to 25% across the region for customer support, sales activities, and training</li></ul>
Requirements:

What you will need:<ul><li>
Bachelor&rsquo;s degree in electrical, Mechatronics, Robotics, or Mechanical Engineering or relevant experience</li><li>
Proficient in IEC 61131-3 programming languages (Ladder, Structured Text, Function Block Diagram)</li><li>
Experience with motion control systems, PLC&rsquo;s, HMI programming and industrial communication protocols (EtherCAT, CAN, Ethernet-IP, RS232/485)</li><li>
Strong mechatronics background, integrating mechanical, electrical, and software systems</li><li>
Skilled in machine commissioning and creating application/machine specifications</li><li>
Familiarity with wiring diagrams and troubleshooting customer wiring</li><li>
Preferred experience with Visual Basic, Windows-based software installation and setup</li><li>
Knowledge of machine safety standards and project management practices</li><li>
Solid understanding of Windows OS and Microsoft tools (Excel, Word, Outlook, Visio, MS Project)</li><li>
Ability to travel up to 25%, including overnight travel within North America</li></ul>
Perks of being part of our team:<ul><li>
Blue Cross Blue Shield Medical Insurance &ndash; multiple plan options</li><li>
Blue Cross Blue Shield Dental Insurance</li><li>
FSA, HSA options</li><li>
Vision Insurance</li><li>
401k with company match, fully vested</li><li>
Paid Time Off</li><li>
10 company paid holidays</li><li>
Company paid disability &amp; AD&amp;D insurance</li><li>
100% paid parental leave after one year of service</li><li>
Supplemental insurance plans (Identity theft, cyber protection, additional life, etc.)</li><li>
Tuition reimbursement</li><li>
Many of our positions offer flexible schedules to meet your needs</li><li>
Relaxed business casual environment</li><li>
Sit/Stand desks for onsite office positions</li><li>
Frequent team building activities</li><li>
Career development opportunities</li></ul>
About us: Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. Our products can be found in many industries, including automotive, packaging, material handling and logistics, robotics, and industrial equipment (pumps/fans).
A global network of distributors and representatives makes Lenze Americas perfectly positioned to meet the motion control needs of customers worldwide. Lenze Americas, the American subsidiary of Lenze SE of Germany, is headquartered in Uxbridge, Massachusetts; corporate global headquarters are in Hamelin, Germany.
Our culture: We&rsquo;re powered by people. Our culture is built on collaboration, innovation, and respect&mdash;where every voice matters and every idea has the potential to shape the future. We believe in balance, supporting our team with the flexibility and resources they need to thrive both professionally and personally.
Lenze is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.</div>

Application Engineer (Remote)

Wall Soft Technology

Summary:We are looking for a smart, proactive, and fast-responding Database Support engineer who can independently handle client issues, troubleshoot technical problems (SQL, IIS, .NET, reporting tools), and effectively coordinate with clients, developers, and project managers to ensure quick resolution.Responsibilities:<ul><li>Strong command of SQL.</li><li>Full working knowledge of IIS.</li><li>Can handle software release updates.</li><li>Excellent written &amp; spoken English for emails, chats, and meetings.</li><li>Office location: Karachi near Shaheen Complex.</li><li>Quick learner with strong problem-solving skills.</li><li>Act as a bridge between client, developer, and PM from issue to resolution.</li><li>Strong understanding of Windows Services &amp; .NET errors.</li><li>Strong experience in Crystal Reports &amp; Microsoft Report Builder with formulas.</li><li>Must respond fast and independently to client issues.</li><li>Comfortable working with AI tools.</li></ul>Qualifications:<ul><li>BCS (Bachelor of Computer Science) or equivalent degree in Computer Science, Software Engineering, or Information Technology.</li><li>1&ndash;3+ years of experience in Database Support engineer , Application Support, or Technical Support roles.</li><li>Strong hands-on experience with SQL and database troubleshooting.</li><li>Experience with database scripting languages such as T-SQL or PL/SQL.</li><li>Knowledge of .NET based applications and understanding of .NET errors.</li><li>Experience working with IIS configuration, deployment, and application hosting.</li><li>Experience handling software releases, deployments, and system updates.</li><li>Practical experience with Crystal Reports; familiarity with Microsoft Report Builder (optional).</li><li>Familiarity with cloud database platforms such as AWS RDS or Azure SQL Database (optional).</li><li>Excellent communication skills in English (written and spoken) for emails, chats, and meetings with clients.</li></ul>Preferred Skills:<ul><li>Ability to independently handle client issues and provide technical solutions.</li><li>Strong problem-solving and analytical skills.</li><li>Experience troubleshooting Windows Services, application logs, and production issues.</li><li>Ability to act as a bridge between clients, developers, and project managers to resolve issues efficiently.</li><li>Experience with database performance troubleshooting and query optimization.</li><li>Familiarity with AI productivity tools to improve troubleshooting and workflow efficiency.</li><li>Ability to manage multiple client tickets and prioritize tasks effectively.</li><li>Experience working with enterprise software systems such as HRMS or ERP.</li></ul>Why Join WallSoft? :<ul><li>Opportunity to work in a dynamic and growing software company.</li><li>Exposure to enterprise-level applications, databases, and deployments.</li><li>Collaborative environment working with clients, developers, and project managers.</li><li>Opportunity to enhance technical skills in databases, reporting tools, and cloud technologies.</li><li>Work on real-world client problems that strengthen troubleshooting and analytical skills.</li><li>Professional working environment in Karachi (near Shaheen Complex).</li></ul>Job Type: Full-timeWork Location: In person

Database Support engineer

American PCS Inc

IT Support Engineer (On-Site) &ndash; 2 Openings (Tecumseh &amp; Auburn, NE)American PCS is hiring two IT Support Engineers - one based in Tecumseh, NE and one in Auburn, NE. Each role supports a different American PCS partner.This is a hands-on position for someone who enjoys solving problems, supporting end users, and becoming a trusted on-site IT resource. You&rsquo;ll work independently day to day, with the support of the broader American PCS engineering team behind you.What You&rsquo;ll Do<ul><li>Provide on-site IT support for end users</li><li>Troubleshoot hardware, software, and basic network issues</li><li>Set up and maintain workstations, printers, and user accounts</li><li>Support Windows environments and assist with basic server/admin tasks</li><li>Coordinate with the American PCS team for escalations and projects</li><li>Build strong, professional relationships with users and leadership</li></ul>What We&rsquo;re Looking For<ul><li>2+ years of IT support or desktop support experience</li><li>Strong troubleshooting and communication skills</li><li>Customer-focused and dependable</li><li>Ability to work independently and stay organized</li><li>Experience with Windows OS, basic networking, and hardware support</li></ul>About American PCS We work alongside our clients as an extension of their team - supporting day-to-day needs while helping them plan ahead. Our team values doing the work the right way, backing each other up, and supporting organizations that make an impact in their communities.What We Offer<ul><li>Competitive pay</li><li>Health, dental, and vision insurance</li><li>SIMPLE IRA plan with company match</li><li>Paid time off</li><li>Support from a collaborative engineering team</li></ul>Pay: $62,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>This job is an onsite job, and remote-only candidates will not be considered. Do you live nearby with the intention of working onsite?</li></ul>Work Location: In person

IT Support Engineer - Placement

Lightning AI

<div><div><h2 class="jobSectionHeader">Who We Are</h2>

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems&mdash;designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
<h2 class="jobSectionHeader">
The Way We Work</h2>

The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:
<ul>
<li>Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.</li>
<li>Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.</li>
<li>Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.</li>
<li>Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.</li>
<li>Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.</li>
<li>Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.</li>
</ul>
</div><div></div><h2 class="jobSectionHeader">What We're Looking For</h2>

Lightning AI is looking to hire an AI Platform Support Engineer to join our US Customer Experience team, supporting ML engineers running large-scale training and inference workloads across cloud infrastructure, Kubernetes, and GPU platforms in production environments.

This role sits at the intersection of ML systems, cloud infrastructure, Kubernetes, and customers. You'll support engineers training models, deploying inference systems, and scaling GPU workloads in production.You are not a ticket router or traditional support engineer. You are a technical partner to ML teams - helping diagnose failures, improve reliability, and guide customers through complex distributed systems problems.

The problems range from Kubernetes scheduling and GPU orchestration to distributed PyTorch failures, inference latency, networking bottlenecks, storage performance, and platform reliability. You'll gain exposure to a wide variety of real world AI workloads across industries and help shape the infrastructure powering the next generation of ML applications.

This role is hybrid out of our Seattle, San Francisco, or New York office hubs, with an in-office requirement of at least 2 days per week and occasional team and company offsites. The role follows a Monday&ndash;Friday schedule, with working hours from 8:00 AM to 5:00 PM PST. We are not able to provide visa sponsorship for this role at this time.<h2 class="jobSectionHeader"> 

What You'll Do</h2>

Work Directly With ML Engineers
<ul>
<li>Partner directly with customer engineering teams running training and inference workloads in production</li>
<li>Help customers diagnose and resolve complex distributed systems and ML infrastructure issues</li>
<li>Act as a technical advisor during high impact incidents and platform degradation events</li>
<li>Translate infrastructure level issues into actionable guidance for ML engineers</li>
<li>Build credibility with customers through strong technical reasoning and clear communication</li>
</ul>
Debug ML Infrastructure &amp; Distributed Workloads
<ul>
<li>Investigate failures involving distributed training, Kubernetes orchestration, GPU allocation, networking, and storage systems</li>
<li>Troubleshoot PyTorch, CUDA, NCCL, and inference serving related issues</li>
<li>Analyze logs, metrics, traces, and system behavior to isolate root causes</li>
<li>Debug containerized workloads running across Kubernetes and bare metal GPU environments</li>
<li>Support customers scaling workloads across multi node GPU systems</li>
<li>Diagnose performance bottlenecks involving compute, memory, networking, or storage</li>
</ul>
Improve Reliability &amp; Platform Operations
<ul>
<li>Identify recurring patterns across customer issues and drive long term reliability improvements</li>
<li>Contribute to post incident reviews and operational improvements</li>
<li>Build internal tooling, automation, documentation, and runbooks</li>
<li>Partner closely with infrastructure, networking, and platform engineering teams</li>
<li>Help improve observability, operational visibility, and troubleshooting workflows</li>
<li>Improve the customer experience through better processes and technical guidance</li>
</ul>
What This Role Is Not

To set clear expectations:
<ul>
<li>This is not a traditional help desk or ticket routing support role</li>
<li>This is not purely customer success or account management</li>
<li>This is not a backend engineering role</li>
<li>This is not a passive escalation position</li>
</ul>
This role is for engineers who enjoy solving difficult technical problems while working closely with other engineers. 

<h2 class="jobSectionHeader">
What You'll Need</h2>
<h3 class="jobSectionHeader">Required Qualifications</h3>
<h4 class="jobSectionHeader">Infrastructure &amp; Systems</h4>
<ul><li>Strong software engineering and systems troubleshooting background</li>
<li>Experience with Kubernetes and containerized environments</li>
<li>Linux systems knowledge, including networking, storage, process management, and performance tuning</li>
<li>Experience with cloud infrastructure and distributed systems</li>
<li>Experience with observability and debugging tools such as Prometheus, Grafana, or OpenTelemetry</li>
</ul><h4 class="jobSectionHeader">ML Infrastructure Experience</h4>
<ul><li>Hands on experience operating machine learning workloads in production or research environments</li>
<li>Experience with distributed ML systems and tooling such as PyTorch, CUDA, or NCCL</li>
<li>Familiarity with GPU infrastructure and orchestration</li>
<li>Experience troubleshooting performance, reliability, or scaling issues in ML infrastructure</li>
<li>Understanding of the operational challenges involved in running ML systems at scale</li>
</ul><h4 class="jobSectionHeader">Collaboration</h4>
<ul><li>Strong communication skills and ability to work directly with highly technical customers and engineering teams</li>
<li>Comfortable operating in fast moving, highly ambiguous environments</li>
<li>Enjoys solving complex technical problems collaboratively</li>
</ul><h3 class="jobSectionHeader">Ideal Experience</h3>
<ul><li>Experience with large scale model training or distributed inference systems</li>
<li>Familiarity with Ray, Kubeflow, Slurm, or similar distributed scheduling platforms</li>
<li>Experience with InfiniBand, RDMA, or high-performance networking</li>
<li>Experience operating bare metal infrastructure</li>
<li>Familiarity with storage systems commonly used in ML environments</li>
<li>Experience working at an AI infrastructure, cloud, MLOps, or developer tooling company</li>
<li>Contributions to platform engineering, developer infrastructure, or operational tooling projects</li>
<li>Experience writing automation, tooling, or scripts in Python or similar languages</li>
</ul><div><h2 class="jobSectionHeader">Benefits and Perks</h2>

We offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:
<ul>
<li>Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.</li>
<li>Meaningful Equity: RSUs that give employees a stake in the company's long-term success.</li>
<li>Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).</li>
<li>Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.</li>
<li>Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.</li>
<li>Paid Parental &amp; Family Leave: Paid leave to support you and your family through life's important moments.</li>
<li>Professional Development: Annual learning and development allowance to support your professional growth.</li>
<li>Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.</li>
<li>Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.</li>
<li>Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.</li>
<li>In-Office Meals: Complimentary meals at our office hubs.</li>
</ul>
Benefits may vary by location, team, and role. 


At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.</div></div>

AI Platform Support Engineer (US)

Robert Half

<div>
 
 
 Overview
 
 
 
 A leading financial services organization is seeking a professional with a strong background in
 
 Data Science, Machine Learning, and Generative AI
 
 to transform the way application support operates.
 
 
 This role sits within the
 
 Application Support organization
 
 but is highly focused on building
 
 AI-driven, data-centric solutions
 
 that automate and enhance IT operations. You will leverage cutting-edge tools such as
 
 GitHub Copilot, Google Gemini, OpenAI, and other LLM/code-generation platforms
 
 to develop intelligent systems that reduce manual intervention, improve system reliability, and enable proactive issue resolution.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design and deploy
 
 machine learning and advanced analytics models
 
 to optimize application support operations
 </li>
 <li>
 Build
 
 predictive and prescriptive models
 
 for:
 </li>
 <li>
 Incident detection and prevention
 </li>
 <li>
 Root cause analysis (RCA)
 </li>
 <li>
 System performance forecasting
 </li>
 <li>
 Apply
 
 NLP and LLM techniques
 
 to analyze:
 </li>
 <li>
 Log data
 </li>
 <li>
 Incident tickets
 </li>
 <li>
 Support documentation
 </li>
 <li>
 Develop
 
 GenAI-powered tools
 
 , including:
 </li>
 <li>
 AI copilots for support engineers
 </li>
 <li>
 Intelligent troubleshooting assistants
 </li>
 <li>
 Automated runbook and knowledge generation
 </li>
 <li>
 Leverage
 
 GitHub Copilot, Gemini, OpenAI, Claude
 
 , and other code-gen tools to:
 </li>
 <li>
 Accelerate development
 </li>
 <li>
 Generate and optimize automation scripts
 </li>
 <li>
 Enhance experimentation and solution design
 </li>
 <li>
 Build scalable
 
 data pipelines and feature engineering frameworks
 
 for operational data
 </li>
 <li>
 Integrate ML models into
 
 production support environments and monitoring systems
 
 </li>
 <li>
 Partner with Application Support, SRE, and DevOps teams to embed
 
 AI into daily workflows
 
 </li>
 <li>
 Identify opportunities to
 
 automate repetitive support functions and improve efficiency
 
 </li>
 <li>
 Develop dashboards and reporting to monitor system health and AI solution performance
 </li>
 <li>
 Continuously improve models based on
 
 real-time operational feedback and outcomes
 
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 5&ndash;10+ years of experience in:
 </li>
 <li>
 Application Support, IT Operations, or Production Engineering
 </li>
 <li>
 Combined with strong
 
 Data Science / Machine Learning expertise
 
 </li>
 <li>
 Advanced programming skills in:
 </li>
 <li>
 Python (required)
 </li>
 <li>
 SQL
 </li>
 <li>
 Hands-on experience with:
 </li>
 <li>
 Scikit-learn, TensorFlow, PyTorch, or similar frameworks
 </li>
 <li>
 Proven experience building:
 </li>
 <li>
 Predictive models
 </li>
 <li>
 Anomaly detection systems
 </li>
 <li>
 Time-series forecasting solutions
 </li>
 <li>
 Experience working with:
 </li>
 <li>
 Logs, metrics, monitoring, and operational datasets
 </li>
 <li>
 Strong understanding of:
 </li>
 <li>
 Application support environments
 </li>
 <li>
 Incident management and escalation processes
 </li>
 <li>
 Experience deploying ML models into
 
 production environments
 
 </li>
 </ul>
 
 
 
</div>

Data Scientist

Linnk Group

<div>
 
 
 Greetings from Linnk Group!!
 
 
 
 
 
 
 
 
 Job Title: Cortex Technical Consultant
 
 
 
 
 Location:
 
 Saudi Arabia
 
 
 
 Contract:
 
 Yearly Renewable
 
 
 We are hiring an experienced
 
 Cortex Technical Consultant
 
 to join a leading banking project in Saudi Arabia.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Support Cortex implementation, upgrades, and maintenance.
 </li>
 <li>
 Deploy application packages across Development, UAT, and Production environments.
 </li>
 <li>
 Troubleshoot technical issues and provide production support.
 </li>
 <li>
 Work with project and infrastructure teams to ensure smooth project delivery.
 </li>
 <li>
 Support system configuration, testing, and post-deployment activities.
 </li>
 <li>
 Maintain Cortex solutions using Linux, Java, and Oracle technologies.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 5&ndash;8 years of hands-on experience with Cortex.
 </li>
 <li>
 Strong banking domain experience.
 </li>
 <li>
 Good knowledge of Linux, Java, and Oracle.
 </li>
 <li>
 Must be currently based in Saudi Arabia (KSA).
 </li>
 </ul>
 
 📩 If you are interested in for the role, please do share your CV to Athira.AR@linnk.com
 
 
 
 
 
 
 
</div>

Cortex Technical Consultant

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