application support engineer

Naseej

<div></div><div><div><div><div><div><p>We usually respond within <b>a day</b>
</p></div></div></div></div><div></div><div><div><div><b>Company Description:</b></div><div>
Naseej is a leading technology company committed to harnessing the power of digital transformation in learning &amp; knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden enabling them to focus on achieving their strategic objectives. And for almost 36 years, Naseej with its branches all over the MENA region had made many contributions to be one of the market leaders in the fields of E-Learning, Edu-Tech &amp; Digital transformation. Naseej website: <b>https://www.naseej.com/</b></div><div><b>
Job Summary:</b></div><div>
We are seeking an experienced <b>Application Support &amp; Operations Engineer</b> to support, operate, and troubleshoot applications in a live production environment.</div><div><b>
Key Responsibilities:</b></div><ul><div><div>
Provide technical support for applications running in a <b>production (live) environment</b>.</div></div><div><div>
Monitor, troubleshoot, and resolve application incidents and issues efficiently.</div></div><div><div>
Communicate clearly and professionally with end users and cross-functional technical teams.</div></div><div><div>
Document incidents, root causes, and implemented solutions in a structured manner.</div></div><div><div>
Ensure system stability, availability, and optimal performance.</div></div><div><div>
Deliver effective technical support to maintain high user satisfaction.</div></div></ul><div><b>
Requirements</b>:</div><ul><div><div>
Native or fluent <b>Arabic speaker</b>.</div></div><div><div><b>
8+ years of experience</b> in application support and operations within a production environment.</div></div><div><div>
Strong communication and interpersonal skills.</div></div><div><div>
Proven experience in incident management and issue resolution.</div></div><div><div>
Ability to work under pressure and handle critical production issues.</div></div></ul>
</div></div><div><div><div><div><b>Department</b></div>
<div>Oper - Project Management
</div><div><b>Locations</b></div>
<div>Cairo office
</div><div><b>Nationalities that can apply.</b></div>
<div>Egyptians
</div></div></div></div><div></div><div><div><div><div><p><b>CONTACT
</b></p><div><b>Shereen Zaki</b></div>
<div>Regional Talent Acquisition Specialist &ndash; Human Resources &amp; Admin Support
</div></div></div></div></div><p></p><div><div><div><div><div><div>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About Naseej</b></h2>
<div><div>Bringing together the latest technological advancement and know-how to support organizations in their digital transformation journey, Naseej offers a comprehensive suite of platforms and services, to empower organizations and enable them to focus on achieving their strategic objectives, fostering innovation, and maximizing productivity in the digital era.</div>
</div></div><div><div><b>Founded in </b>1989
</div><div><b>Co-workers </b>500</div></div></div></div></div><p></p>

Application Support & Operations Engineer

HR Ways

<p><b>IT Support Engineer - Onsite Karachi</b></p><p><b>﻿About Company:</b><br/>﻿﻿With over 40 years of expertise, a trusted leader in enterprise solutions delivers innovative tools like eAudit to drive audit efficiency and client success.</p><p><b>Job Description</b></p><p>We are seeking for an IT Support Engineer. The role involves Client management &amp; Office Infrastructure.</p><p><b>Key Responsibilities:Bank Application Deployment:</b><br/><b>﻿Perform on-site installation and configuration of eAudit software at various bank branches and head offices.</b><br/><b>﻿</b><br/><b>﻿Technical Liaison: Work with bank IT teams to ensure server readiness, networking, and database connectivity.</b><br/><b>﻿</b><br/><b>﻿Office IT Management: Provide support for internal laptops and maintain the **IP Phone (VoIP)** system.</b></p><p><b>﻿﻿Systems Monitoring: Ensure application uptime across our Pakistan and France cloud hosting environments.</b><br/><b>﻿</b><br/><b>﻿Support: Troubleshoot and resolve technical issues for banking clients post- deployment. Technical </b><br/><b>﻿</b><br/><b>﻿﻿</b><br/><b>T﻿echnical Requirements:</b><br/><b>﻿Education:Bachelors degree in CS, IT, or related field.</b><br/><b>﻿Software Skills:Basic knowledge of application deployment and web server environments. </b><br/><b>﻿Networking:Familiarity with LAN/WAN and **IP Phone** setup.</b><br/><b>﻿Databases:Basic SQL knowledge for data troubleshooting.</b><br/><b>﻿Professionalism:Strong communication skills suitable for a corporate banking environment.﻿</b><br/><b>﻿</b></p><p><b>﻿Other Details:</b></p><p><b>Experience:</b> 3-4 years<br/><b>﻿Timings: </b>9:00 AM - 6:00 PM<br/><b>﻿Work Days:</b> Monday - Friday<br/><b>﻿Location:</b> DHA, Karachi<br/><b>﻿Benefits:</b> Hospitalization Medical Card</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Technical Support Engineer

NXP Semiconductors

<div><p>AI is rapidly moving beyond research labs and into the real world&mdash;powering advancements in vehicles, factories, hospitals, homes, and everyday devices. NXP&rsquo;s Global Sales organization is the force that transforms our intelligent edge vision into meaningful market impact. We operate on the front lines of innovation, delivering real‑world AI, secure edge intelligence, and breakthrough technologies to the customers shaping tomorrow&rsquo;s world. As a strategic partner at the intersection of customer ambition and NXP capability, our global sales team drives alignment, opens new markets, and builds the relationships that lead to design wins and revenue growth. Through deep market insight and long‑term collaboration, we embed customer‑centricity into every decision and help accelerate innovation at the system‑solution level. This disciplined, client‑first mindset enables us to architect integrated, future‑ready solutions that deliver sustained value and strengthen NXP&rsquo;s competitive advantage. We thrive in a high‑performance, high‑ownership environment&mdash;competing boldly, executing with urgency, and celebrating results. If you want to win big, grow fast, and work with the customers building what&rsquo;s next, NXP Global Sales is where ambition becomes achievement.
</p><p></p><p>We are seeking a highly motivated and skilled engineer to join our Customer Application Support team! In this critical role, you'll collaborate with a wide variety of customers to enable the integration of cutting-edge silicon technology into the future of robotics, data centers, smart IoT devices, and automotive electrical systems. You will join a diverse and enthusiastic team that values innovation, transparent communication, and teamwork&mdash;working together to develop advanced software and hardware solutions for connected environments across multiple sectors.
</p><p></p><p>Apply now and let&rsquo;s build something amazing together!
</p><p></p><p><b>Your Role
</b></p><ul><li><b>Support embedded software and system bring-up
</b><ul><li>Assist with prototyping, debugging, and testing on evaluation boards and bench setups
</li><li>Support software bring-up activities such as building/running examples, basic porting, and creating small proof-of-concepts
</li><li>Help investigate issues by collecting logs, reproducing problems, and documenting findings for the team
</li><li>Collaborate with cross-functional team members and track tasks to completion with guidance from a mentor
</li><li>Create clear documentation (setup notes, test results, short how-tos) and help with internal knowledge sharing
</li></ul></li><li><b>Learn from customer use cases: </b>shadow customer interactions and help prepare technical materials (slides, demos, FAQs) that support customer success
</li><li><b>Training and mentorship: </b>receive structured onboarding, mentorship from experienced engineers, and opportunities to grow your skills through real projects
</li><li><b>Collaboration: </b>work closely with FAEs and partner teams (R&amp;D, marketing, sales) to deliver customer-focused solutions and learn best practices
</li></ul><p></p><p><b>Core Requirements
</b></p><ul><li>Currently pursuing a Bachelor&rsquo;s degree in Electrical Engineering, Computer Engineering, Computer Science, or related field
</li><li>Experience with embedded systems through coursework, personal projects, labs, or prior internships
</li><li>Programming experience in C and/or C++ (Python a plus)
</li><li>Exposure to common hardware/software interfaces (e.g., UART, SPI, I2C) and interest in learning more
</li><li>Strong communication skills and comfort explaining technical topics to teammates
</li><li>Curiosity and a hands-on approach to debugging (reading logs, using basic lab tools, and following a structured problem-solving process)
</li><li>Availability to work onsite in Novi, MI
</li></ul><p></p><p><b>Bonus Skills (Nice to Have)
</b></p><ul><li>Familiarity with ARM Cortex-M/Cortex-A concepts
</li><li>Exposure to an RTOS (e.g., FreeRTOS, Zephyr) through classes or projects
</li><li>Basic familiarity with Linux development environments
</li><li>Interest in automotive electronics (coursework or projects a plus)
</li><li>Customer-facing mindset (enjoys helping others troubleshoot and learn)
</li></ul><p></p><p>More information about NXP in the United States...
</p><p></p><p>NXP is an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.
</p><p></p>#LI-e41b</div>

Americas Customer Application Support Internship - Summer 2026

Albi

<div>
 <p>
  We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration companies with the technology they need to scale and grow their businesses.
 </p>
 <p>
  As our customer base continues to grow, we are expanding our global support organization to ensure customers receive reliable, timely, and high-quality technical support.
 </p>
 <p>
  We are looking for a
  <strong>
   Support Engineer I
  </strong>
  to join our Karachi-based team. This is an
  <strong>
   entry-level / junior engineering role
  </strong>
  that works closely with Support Specialists and senior engineers to
  <strong>
   troubleshoot, fix, and resolve customer issues
  </strong>
  . You will work directly on production-impacting problems, contributing code fixes, data corrections, and configuration changes under established processes and guidance.
 </p>
 <p>
  This position supports
  <strong>
   U.S. evening hours
  </strong>
  and requires working
  <strong>
   4:00 AM - 1:00 PM Karachi time (with a 1-hour break),
  </strong>
  or approximately 5:00PM - 2:00AM US Central Time.
 </p>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner with Support Specialists to investigate, troubleshoot,
   <strong>
    fix
   </strong>
   , and resolve customer-reported technical issues.
  </li>
  <li>
   Diagnose root causes by analyzing application behavior, logs, and data.
  </li>
  <li>
   Implement
   <strong>
    code fixes in .NET-based applications
   </strong>
   for well-scoped, low-to-medium complexity issues, following established development and deployment processes.
  </li>
  <li>
   Write and execute
   <strong>
    SQL queries
   </strong>
   , including safe
   <strong>
    bulk operations
   </strong>
   (updates/inserts) to correct data issues when required.
  </li>
  <li>
   Reproduce issues in lower environments and validate fixes before deployment.
  </li>
  <li>
   Own assigned support cases end-to-end, ensuring timely communication, proper resolution, and post-fix validation.
  </li>
  <li>
   Escalate complex or high-risk issues to senior engineers with clear analysis and proposed solutions.
  </li>
  <li>
   Collaborate with engineering and QA teams to ensure fixes are properly tested and released.
  </li>
  <li>
   Document fixes, root causes, and preventive steps in internal knowledge bases.
  </li>
  <li>
   Participate in shift handovers to ensure continuity across time zones.
  </li>
  <li>
   Continuously build technical expertise in the product, platform, and support tooling
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <strong>
    0-2 years of professional experience
   </strong>
   in technical support, application support, or software engineering.
  </li>
  <li>
   Working knowledge of
   <strong>
    .NET / C#
   </strong>
   , including debugging, fixing bugs, and understanding application flow.
  </li>
  <li>
   Strong
   <strong>
    SQL skills
   </strong>
   , including:
  </li>
  <ul>
   <li>
    Writing queries with joins and filters
   </li>
   <li>
    Data analysis and validation
   </li>
   <li>
    Experience or exposure to
    <strong>
     bulk operations
    </strong>
    with attention to safety and data integrity
   </li>
  </ul>
  <li>
   Solid troubleshooting and analytical problem-solving skills.
  </li>
  <li>
   Strong sense of
   <strong>
    ownership and accountability
   </strong>
   for customer-impacting issues.
  </li>
  <li>
   Good written and verbal
   <strong>
    communication skills
   </strong>
   in English.
  </li>
  <li>
   Ability to work responsibly with production systems and follow change-management processes.
  </li>
  <li>
   Willingness to work
   <strong>
    4:00 AM - 1:00 PM PKT
   </strong>
   to support U.S. evening operations.
  </li>
  <li>
   Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience contributing bug fixes in a production environment.
  </li>
  <li>
   Familiarity with REST APIs and debugging API-related issues.
  </li>
  <li>
   Exposure to CI/CD pipelines and code review processes.
  </li>
  <li>
   Experience with ticketing systems (Zendesk, Jira, Freshdesk).
  </li>
  <li>
   Basic understanding of cloud platforms (Azure preferred).
  </li>
  <li>
   Prior SaaS or customer-facing technical experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <p>
  We're driven by purpose, fueled by high energy, and committed to helping our people grow.
 </p>
 <p>
  We offer:
 </p>
 <ul>
  <li>
   Competitive salary aligned with the Karachi market
  </li>
  <li>
   Paid time off and company holidays
  </li>
  <li>
   Medical insurance coverage
  </li>
  <li>
   Real ownership of production issues and meaningful technical work
  </li>
  <li>
   Mentorship from experienced engineers
  </li>
  <li>
   Clear career progression
  </li>
  <li>
   Supportive, collaborative team culture
  </li>
  <li>
   Stable work schedule aligned with U.S. business needs
  </li>
 </ul>
 <p>
  Your growth matters to us. We provide hands-on experience, trust, and support to help you develop into a strong engineer while making a real impact for our customers.
 </p>
</div>


Support Engineer

Pylon Technology

<p>Our Support Engineers provides technical assistance and support to our clients. The Support Engineer will answer questions and resolve computer and phone issues for users in person, via phone or email/ instant message. Technical assistance will include but not limited to hardware and software installation and support, network support, email, mobile, remote support and other day-to-day activities. This role requires excellent verbal, written, and interpersonal skills, as well as good analytical skills, sound judgment, and the ability to work effectively within a team environment.</p><ul><li>Identify and resolve technical issues via desk-side, phone, email, IM or other means.</li><li>Track and document cases in helpdesk ticketing system.</li><li>Effectively troubleshoot and resolve cases according to established procedures.</li><li>Escalate unresolved issues in a timely fashion and own cases to resolution.</li><li>Administer provisioning and de-provisioning of users according to business procedures and SLAs.</li><li>Provide desktop mobile device, network, VPN and application support.</li><li>Ability to work outside of typical business hours (evenings and weekends) for scheduled system maintenance and upgrades. Our clients work 7 days a week, so weekend rotations will be required.</li><li>Other duties assigned.</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $55,000.00 per year</p><p>Work Location: In person</p>

JOB HUB GLOBAL

<p>Job Title: Software Service Engineer</p><p>Location: Doha, Qatar</p><p>Salary: QAR 7,000 per month</p><p>We are looking for French-speaking Software Service Engineers (Tier 1 &amp; Tier 2) to join a leading global technology company in Doha. If you have strong technical troubleshooting skills, experience with ticketing systems, and database knowledge, this opportunity is for you.</p><p><b>Responsibilities:</b></p><ul><li>Troubleshoot and resolve software application issues and incidents</li></ul><ul><li>Manage support requests using ticketing tools (ServiceNow, Maximo, Remedy, etc.)</li></ul><ul><li>Provide Tier 1 &amp; Tier 2 technical support and drive tickets to resolution</li></ul><ul><li>Perform user administration, password resets, and system monitoring</li></ul><ul><li>Work with databases (SQL) to diagnose and resolve application issues</li></ul><ul><li>Collaborate with higher-tier teams for complex technical problems</li></ul><p><b>Requirments:</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science / IT or related field</li></ul><ul><li>Fluent French &amp; English (French is mandatory)</li></ul><ul><li>Experience in technical troubleshooting and application support</li></ul><ul><li>Familiarity with ticketing systems and database troubleshooting</li></ul><ul><li>Strong problem-solving skills and customer-focused mindset</li></ul><p><i><b>Please ensure to answer the pre-screening questions to be considered for this position.</b></i></p><p><i><b>THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.</b></i></p><p><b>About Job Hub Global</b></p><p>At <b>Job Hub Global</b>, we believe that people are at the heart of every great organization. As a <b>premier HR consultancy</b>, we are passionate about helping businesses thrive by providing <b>bespoke recruitment</b>, <b>staff outsourcing</b>, <b>workforce solutions</b>, and <b>HR management consultancy</b> services that are tailored to meet your unique needs.</p><p>With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, <b>Job Hub Global</b> is here to partner with you every step of the way.</p><p>Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business</p><p>Job Types: Full-time, Temporary, Contract<br/>Contract length: 6 months</p><p>Pay: QAR7,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you fluent in French?</li><li>How many years of technical support / application support experience do you have?</li><li>Which ticketing tools have you used? (ServiceNow, Maximo, Remedy, others)</li><li>Do you have experience with SQL or database troubleshooting?</li><li>Have you worked in Tier 1 / Tier 2 support roles before?</li><li>What is your current notice period?</li><li>Do you accept the salary package?</li></ul>

Software Service Engineer - French Mandatory

APP IN SNAP (Private) Limited

<div>
 <p>
  We are looking for a proactive Application Support Engineer to provide technical and operational support for business-critical applications and banking/transaction systems. The ideal candidate will be responsible for monitoring production systems, troubleshooting issues, supporting deployments, and coordinating with development and external teams.
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Provide
   <strong>
    Level 1 and Level 2 application support
   </strong>
   for production systems.
  </li>
  <li>
   Monitor system performance and troubleshoot application issues.
  </li>
  <li>
   Perform
   <strong>
    SIT/UAT testing
   </strong>
   and assist in production deployments.
  </li>
  <li>
   Maintain and monitor
   <strong>
    scheduled jobs and system processes
   </strong>
   .
  </li>
  <li>
   Support
   <strong>
    PR and DR environments
   </strong>
   for applications.
  </li>
  <li>
   Coordinate with
   <strong>
    development teams and external vendors
   </strong>
   for issue resolution.
  </li>
  <li>
   Analyze logs and system data to identify root causes of incidents.
  </li>
  <li>
   Execute
   <strong>
    SQL queries
   </strong>
   for data extraction and reporting.
  </li>
  <li>
   Provide support for
   <strong>
    ATM, POS, mobile banking, and transaction systems
   </strong>
   (if applicable).
  </li>
  <li>
   Assist business users with application-related issues.
  </li>
  <li>
   Ensure system availability and operational continuity.
  </li>
 </ul>
 <p>
  Required Skills
 </p>
 <ul>
  <li>
   SQL and database querying (strong hands-on experience with SQL Server, including advanced query writing for data analysis, troubleshooting is a must)
  </li>
  <li>
   Understanding of IIS server, application deployment, and configuration management
  </li>
  <li>
   Experience in supporting deployments on SQL Server and IIS environments
  </li>
  <li>
   Application troubleshooting and monitoring
  </li>
  <li>
   Production support processes
  </li>
  <li>
   UAT/SIT testing
  </li>
  <li>
   Incident handling and resolution
  </li>
  <li>
   Basic knowledge of middleware and integrations
  </li>
  <li>
   Strong problem-solving skills
  </li>
  <li>
   Communication and coordination skills
  </li>
 </ul>
 <p>
  Preferred Skills
 </p>
 <ul>
  <li>
   Experience with
   <strong>
    Oracle / AS400 systems
   </strong>
  </li>
  <li>
   Banking or fintech application support experience
  </li>
  <li>
   Exposure to
   <strong>
    core banking systems
   </strong>
  </li>
  <li>
   Understanding of
   <strong>
    DR/PR environments
   </strong>
  </li>
  <li>
   Experience with
   <strong>
    transaction monitoring systems
   </strong>
  </li>
 </ul>
 <p>
  Education
 </p>
 <p>
  Bachelor&rsquo;s degree in computer science, IT, or related field.
 </p>
 <p>
  Job Type: Full-time
 </p>
</div>


Application Support Specialist

Search 10000+ Application support engineer jobs near you this April. New roles added regularly across leading industries. Apply today.

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