application support

Itqan Raseel Co., Ltd

We are urgently hiring Application Support Engineers to provide L1/L2 support for enterprise applications. The ideal candidate will ensure system availability, manage incidents, and work closely with technical teams to resolve issues efficiently.Key Responsibilities<ul><li>Provide L1/L2 application support for enterprise systems</li><li>Monitor applications to ensure high availability and SLA compliance</li><li>Troubleshoot issues related to applications, databases, and APIs</li><li>Perform incident management and root-cause analysis</li><li>Collaborate with development and infrastructure teams</li><li>Support application deployments and performance monitoring</li><li>Maintain proper documentation and reporting</li></ul>Requirements<ul><li>Minimum 8+ years of experience in Application Support</li><li>Strong hands-on experience in L1/L2 support environments</li><li>Experience with SQL, HTTP diagnostics, and monitoring tools</li><li>Good understanding of databases and API integrations</li><li>Development background is required</li><li>Strong problem-solving and analytical skills</li><li>Ability to work in a fast-paced environment</li><li>Arabic-speaking is mandatory</li></ul>Job Type: PermanentPay: Up to ﷼13,000.00 per monthWork Location: In person

Application Support Engineer

Al Adyat consultancy

We are looking for a detail-oriented Application Support Specialist to maintain, troubleshoot, and improve business applications. The ideal candidate will ensure system availability, resolve user issues, and support application performance to meet business needs.Key Responsibilities:<ul><li>Provide technical support for business applications and systems.</li><li>Monitor application performance and ensure high availability.</li><li>Troubleshoot and resolve application issues in a timely manner.</li><li>Handle user requests, incidents, and service tickets.</li><li>Collaborate with development teams to resolve bugs and implement fixes.</li><li>Perform root cause analysis and document solutions.</li><li>Support application deployments, updates, and patches.</li><li>Maintain system documentation and user guides.</li><li>Ensure compliance with security policies and procedures.</li><li>Participate in on-call support when required.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>2&ndash;5 years of experience in application support or a similar role.</li><li>Strong understanding of software applications and IT systems.</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira).</li><li>Basic knowledge of databases (SQL).</li><li>Familiarity with APIs and integrations.</li><li>Good understanding of operating systems (Windows/Linux).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and teamwork skills.</li></ul>Preferred Qualifications:<ul><li>Experience with cloud platforms (AWS, Azure).</li><li>Knowledge of ITIL processes.</li><li>Scripting knowledge (PowerShell, Python).</li><li>Experience in financial, healthcare, or government sectors is a plus.</li></ul>Soft Skills:<ul><li>Attention to detail</li><li>Ability to work under pressure</li><li>Strong time management</li><li>Customer-oriented mindset</li></ul>Pay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>application support : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in Computer Science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Application Support Specialist

Tata Consultancy Services

<div>
 
 
 Job Title
 
 &ndash; .Net Application Support
 
 
 
 Company
 
 &ndash; TCS (MEA)
 
 
 
 Location
 
 &ndash; Muscat, Masqa&tcedil;, Oman
 
 
 
 Job type
 
 &ndash; Full time
 
 
 
 
 
 
 About Us :
 
 
 
 Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world&rsquo;s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile&trade; delivery model, recognized as a benchmark of excellence in software development.
 
 
 A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world&rsquo;s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.
 
 
 
 
 
 
 
 Job Description :
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Perform L1/L2 triage for application incidents and service requests
 </li>
 <li>
 Provide application support for .NET based systems
 </li>
 <li>
 Analyse issues, identify root causes, and propose workarounds or fixes
 </li>
 <li>
 Execute basic SQL queries to validate data and assist in troubleshooting
 </li>
 <li>
 Monitor application logs, alerts, and batch jobs
 </li>
 <li>
 Communicate effectively with Arabic-speaking users/business teams
 </li>
 <li>
 Document issues clearly and update tickets with accurate resolution details
 </li>
 <li>
 Escalate complex issues to development or infrastructure teams as needed
 </li>
 <li>
 Ensure adherence to SLAs, SOPs, and support processes
 </li>
 <li>
 Participate in incident reviews and knowledge base documentation.
 </li>
 </ul>
 
 
 
 
 
 
 Technical Skills
 
 
 
 :
 
 
 <ul>
 <li>
 Working knowledge of .NET / C# / ASP.NET
 </li>
 <li>
 Ability to understand application flow and perform code-level triage
 </li>
 <li>
 Basic SQL skills, including:
 </li>
 <li>
 SELECT statements
 </li>
 <li>
 WHERE clauses
 </li>
 <li>
 Joins
 </li>
 <li>
 Basic data validation
 </li>
 <li>
 Experience with ticketing tools (ServiceNow, Jira, etc.)
 </li>
 <li>
 Exposure to production support environments .
 </li>
 </ul>
 
 
 
 
 
 
 Good to Have
 
 
 
 :
 
 
 <ul>
 <li>
 Exposure to ASP.NET MVC / Web API
 </li>
 <li>
 Understanding of application logs and exception handling
 </li>
 <li>
 Familiarity with ITIL processes
 </li>
 <li>
 Working knowledge of Jira to effectively escalate unresolved support issues to Product and Development teams with complete analysis and documentation.
 </li>
 </ul>
 
 
 
 
 Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.
 
 
 
 
 
 
 Application Deadline :
 
 26 Apr 2026
 
 
 
 
 
 
 Privacy Note:
 
 
 
 https://www.tcs.com/connect-with-tcs/privacy-policy
 
</div>

.Net Application Support

Gibraltar Technologies LLC

<div>
 
 Title - Application Support Analyst&nbsp;&nbsp;
 
 
 Year of experience - 8+ years
 
 
 
 Location - Qatar&nbsp;
 
 
 
 
 Locally Available in Qatar
 
 
 
 
 Duration -Long term&nbsp;
 
 
 
 
 
 
 Qualifications
 
 
 Must have bachelor's degree in IT or related major
 
 
 
 
 
 Minimum Experience:
 
 
 Minimum 8-12 years of progressive experience within application support/IT operations organizations
 
 
 
 
 
 Certifications:
 
 
 Oracle and Microsoft certifications in relevant fields
 
 
 
 
 
 ITIL foundation certification (preferred)
 
 
 Azure fundamentals / Cloud certification is an advantage.
 
 
 
 
 
 Job Specific Skills:
 
 
 Ability to communicate and work with technical and non technical Audience
 
 
 Sound analytical skills with the ability to successfully troubleshoot and solve problem
 
 
 Ability to Perform ad-hoc task and analysis for the support team as needed
 
 
 Contribute to writing SQL, PLSQL, JAVA .NET code and tools to assist Level 1
 
 
 support to diagnose and resolve incidents
 
 
 Should be able to meet SLAs.
 
 
 
 Interested candidates please share the CV to
 
 careers@gt.enterprises
 
 or WhatsApp +974 3340 7417, mentioning the position you are applying.
 
 
</div>

Application Support Analyst

Pop-Up Talent

<div>
 
 
 Application Support Analyst
 
 
 
 New York, NY 10166
 
 
 
 
 
 We are seeking an
 
 Application Support Analyst
 
 to join our IT team supporting the
 
 Metals and Energy business
 
 . This will require collaboration with cross-functional teams to ensure smooth application operations. The role requires diligence in maintaining technical documentation and the willingness to participate in knowledge sharing to maximize team understanding and efficiency.
 
 
 
 
 
 You will play a key role in
 
 maintaining application stability, improving processes, supporting system releases, and assisting users across the trading environment.
 
 
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Provide technical support for trading applications including trade capture, market data, risk, and settlement systems
 </li>
 <li>
 Troubleshoot and resolve system issues in real-time to minimize trading disruptions
 </li>
 <li>
 Monitor applications and batch processes to ensure optimal performance
 </li>
 <li>
 Manage incident tickets and maintain technical documentation
 </li>
 <li>
 Support electronic trading systems, user access management, and trading platform connectivity
 </li>
 <li>
 Provide production support for market data platforms and vendor systems (e.g., Bloomberg, Refinitiv)
 </li>
 <li>
 Assist with system upgrades, releases, and testing activities
 </li>
 <li>
 Collaborate with IT Development and business teams to improve and automate processes
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 At least 3+ years of experience in application or technical support, preferably within financial services or trading environments
 </li>
 <li>
 Proficiency in SQL (Oracle or MS SQL Server), scripting languages (PowerShell or Python), and Windows infrastructure
 </li>
 <li>
 Strong troubleshooting and analytical skills
 </li>
 <li>
 Ability to work in a fast-paced, high-pressure environment
 </li>
 <li>
 Familiarity with trading systems (Openlink, FIX, Trayport, TT) is beneficial but not required
 </li>
 </ul>
 
 
 
 
 
 We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
 
 
 
 
 
 
 req26-00135
 
</div>

Casado Aplicador LLC

Job Title: Application Support Coordinator Company: Casado Aplicador LLC Location: Doha, QatarJob Summary: Casado Aplicador LLC is looking for a proactive and technically skilled Application Support Coordinator to ensure the smooth operation, maintenance, and support of our business applications. The ideal candidate will act as a bridge between end users and technical teams, resolving issues efficiently while contributing to system improvements and user satisfaction.Key Responsibilities:<ul><li>Provide first-line support for business applications, troubleshooting issues and ensuring timely resolution</li><li>Coordinate with internal IT teams and external vendors to escalate and resolve complex technical problems</li><li>Monitor application performance and proactively identify potential issues</li><li>Maintain accurate records of incidents, service requests, and resolutions in the ticketing system</li><li>Assist in system updates, upgrades, and testing to ensure functionality and reliability</li><li>Develop and maintain user guides, documentation, and training materials</li><li>Support end-user training sessions and onboarding for new systems or updates</li><li>Ensure compliance with company policies, data security standards, and best practices</li><li>Collaborate with cross-functional teams to improve application usability and efficiency</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>1&ndash;3 years of experience in application support, IT support, or a similar role</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and interpersonal abilities</li><li>Familiarity with ticketing systems, databases, and enterprise applications</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment</li></ul>Preferred Skills:<ul><li>Experience with ERP, CRM, or other enterprise systems</li><li>Basic knowledge of SQL or database querying</li><li>Understanding of ITIL principles or service management frameworks</li><li>Experience working in a multicultural and collaborative environment</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Opportunities for professional growth and skill development</li><li>Supportive and collaborative work environment</li><li>Exposure to diverse technologies and business applications</li></ul>Job Type: Full-timePay: Up to QAR630,000.00 per yearWork Location: In person

Application Support Coordinator

State of South Carolina

<div><div><div><h2 class="jobSectionHeader">Job Responsibilities</h2></div> 
<div><div> 
The South Carolina Judicial Branch is seeking a motivated and detail-oriented professional to join our Information Technology Department as an Application Support Specialist. 
Under general supervision, the Application Support Specialist provides user support and training to court staff, South Carolina Judicial Branch (SCJB) personnel, and other users of statewide technology services developed by the Judicial Branch. These services include, but are not limited to, the Appellate Court Case Management System (C-Track), Trial Court Case Management System (CMS), Attorney Information System (AIS), Bar Admissions Tracking System, e-Filing solutions, SCJB&rsquo;s document management system (OnBase), website content management systems, county statistics systems, Judicial Branch public and trial court websites, and other SCJB applications. 
The Application Support Specialist is also responsible for testing and troubleshooting SCJB&rsquo;s Court Case Management System (CMS), Jury Management System (JMS), and e-Filing applications to ensure compliance with application specifications and standards for consistency, usability, and system functionality. 
 
Essential Duties and Responsibilities of the Position 
User Support &amp; Training 
<ul><li>Provide virtual or onsite training to judges, clerks, court reporters, and other judicial users during go-lives or ongoing operations.</li><li>Ensure judicial application users are effectively onboarded and trained to use applications accurately, efficiently, and consistently, supporting reliable court operations.</li><li>Ensure new users understand system responsibilities, workflows, and data integrity requirements.</li><li>Translate business process issues into technical support actions.</li><li>Support court operations during critical events (court sessions, filings deadlines, elections, emergency orders, etc.).</li><li>Deliver responsive, professional customer service in a high-visibility environment</li></ul> 
Incident Management &amp; Troubleshooting 
<ul><li>Provide expert level support for complex issues regarding judicial application incidents and service requests.</li><li>Conduct user interviews to review and research; communicate with clarity as often as necessary with user.</li><li>Diagnose and analyze application, data, integration, and user-workflow issues.</li><li>Conducts data analysis and provides recommendations to resolve any issues or anomalies against our CMS databases using SQL scripts. Consults with Apps Team and DBA regarding same.</li><li>Creates individual test procedures for tasks entered into Ivanti by analyzing program specifications and writing the step-by-step instructions required to recreate application non-conformities and validate software conforms to specifications.</li><li>Coordinate resolution with business analysts, development team, vendors, database administrators, and infrastructure staff.</li><li>Document root causes and corrective actions.</li></ul> 
Application Support &amp; Operations 
<ul><li>Provide day-to-day operational support for judicial applications (e.g., case management, e-filing, JMS, AIS, website, etc.)</li><li>Maintain application configuration tables, codes, roles, permissions, and workflows.</li><li>Monitor application availability, performance, and configuration ensuring systems operate within established service levels and court schedules.</li><li>Support application updates, enhancements, and new feature releases.</li><li>Participate in testing, validation, and user acceptance activities.</li><li>Assist with data integrity and audit readiness</li><li>Serves as an administrator for the SC Electronic Filing system.</li></ul> 
Documentation &amp; Knowledge Management 
<ul><li>Maintain application support documentation, FAQs, and standard operating procedures.</li><li>Document incidents, resolutions, and configuration changes.</li><li>Contribute to knowledge base to improve first-contact resolution.</li><li>Assists in the development and preparation of training materials and reference guides by reviewing content for accuracy and completeness prior to release.</li></ul> 
Continuous Improvement &amp; Optimization 
<ul><li>Identify recurring issues and recommend process or system improvements.</li><li>Assist with automation, monitoring, and efficiency initiatives.</li><li>Participate in modernization efforts and system migrations.</li><li>Support data-driven decision-making through operational insights.</li><li>Remains up-to-date and knowledgeable on Release notes, Hot Fixes, program changes, implementation plans and release schedules to assist users.</li></ul> 
Security, Compliance &amp; Access Control 
<ul><li>Administer user access consistent with judicial security policies and separation-of-duties requirements.</li><li>Support compliance with confidentiality, privacy, and records retention standards.</li><li>Assist with audits, access reviews, and incident investigations.</li><li>Ensure sensitive judicial data is handled appropriately.</li></ul> 
Team Collaboration &amp; Leadership 
<ul><li>Provide guidance &amp; mentorship to the team through changes in application, courtroom operations, and other related judicial workflows</li><li>Promote open communication, teamwork, and a positive culture to maximize productivity and innovation</li><li>Set an example for peers by embracing best practices, contributing to continuous process improvement, and delivering best-in-class customer service.</li></ul> 
Performs all other duties as assigned.</div></div>
<div><h2 class="jobSectionHeader">Minimum and Additional Requirements</h2></div>
<div>A high school diploma (or equivalent) and at least five (5) years of progressively responsible experience providing application support, technical support, and user training in a court or judicial setting.</div> 
<div><h2 class="jobSectionHeader">Preferred Qualifications</h2></div>
<div><div>Knowledge of the South Carolina state court system. Experience working in South Carlina's Statewide Case Management System (CMS), Jury Management System (JMS) and E-Filing application is a plus. 
Training or hands-on experience with court case management systems, judicial technology applications, or comparable enterprise-level systems. Demonstrated experience analyzing complex technical issues, performing troubleshooting, and implementing effective solutions. 
Proven experience delivering training in multiple formats, including in-person, virtual, and one-on-one instructional settings. Strong background providing technical troubleshooting and end-user support in a fast-paced or mission-critical environment. 
Experience conducting functional and system testing, including documenting results and identifying system improvements. 
Demonstrated work in a technical support or help desk environment supporting diverse user groups. 
Experience developing, modifying, and using SQL scripts for data queries, validation, reporting, or troubleshooting purposes. 
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users. 
 
Knowledge &amp; Skills required 
Demonstrated experience working with court case management systems or judicial technology applications. 
Ability to analyze, troubleshoot, and provide solutions to complex problems. 
Experience delivering in-person, virtual, and one-on-one training 
Proven ability to provide technical troubleshooting and end-user support 
Strong written and verbal communication skills 
Knowledge of functional and system testing methods and techniques. 
Demonstrated experience in a technical support environment. 
Experience using and developing SQL scripts.</div></div>
<div><h2 class="jobSectionHeader">Additional Comments</h2></div>
<div>The South Carolina Judicial Branch offers an exceptional benefits package for FTE positions that include:<ul><li>
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.</li><li>
State Retirement Plan and Deferred Compensation Programs (Temporary positions have option to enroll).</li><li>
15 days paid annual (vacation) leave per year.</li><li>
15 days paid sick leave per year.</li><li>
Option to designate 10 days of earned paid sick leave per year as family sick leave.</li><li>
13 paid state holidays.</li><li>
Workers&rsquo; Compensation Benefits.</li></ul></div></div></div>

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