application support lead

Cone Health

The Application Analyst Lead provides expertise in technical application support for complex clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization?s needs. Leading application administration, this role organizes team resources for gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting, and troubleshooting clinical and/or business applications.Essential Job Function
<br><ul>
<li>Coordinates, prioritizes, and assigns tasks to meet team deadlines, manages work plans and status updates and determines escalation necessary to manager and leads work groups and provides management, coordination, and communication as needed across teams.</li>
<li>Provides experience and expertise to ensure all aspects of the application integrate with the other cross-functional applications utilized by the organization.</li>
<li>Assists in leading and managing projects and/or project tasks.</li>
<li>Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization?s clinical and business needs when building and implementing the system.</li>
<li>Performs expert-level consulting, system administration and analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions.</li>
<li>Understands and translates the business/clinical functionality into system configuration and workflow validations.</li>
<li>Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing.</li>
<li>Documents test results, design, change control, system problems, and internal procedures according to departmental standards.</li>
<li>Provides technical application support, triage, and troubleshooting for complex applications.</li>
<li>Monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems.</li>
<li>Maintains knowledge of new technical concepts and solutions and their application to healthcare.</li>
<li>Assists with implementation and support of third-party systems.</li>
<li>Performs other duties as assigned.</li>
</ul>
Education
<br><ul>
<li>Required: Bachelor's Degree or equivalent experience in relevant field</li>
</ul>
Experience
<br><ul>
<li>Required: 5 years</li>
</ul>
LicensureCertificationListing
<br><ul>
<li>Required: If applicable, platformcentric certification required.</li>
</ul>


Application Analyst Lead - Epic Radiant Cupid

<div><div>Role Overview</div><div></div><div>
The Production Support Lead Analyst is the operational leader and primary accountability owner for platform stability across one or more FNZ platforms. This role provides day‑to‑day leadership for the Production Support team, ensures consistent operational standards, and leads incident response and stability improvements.</div><div>
This is a player‑coach role: the Lead Analyst is expected to provide strong people leadership and operational governance, while remaining hands‑on during major incidents, complex investigations, and critical decision points.</div><div>
The role works closely with Analysts, Senior Analysts, Developers, and global operational teams to ensure high‑quality service outcomes, effective incident management, and continuous improvement of platform reliability.</div><div></div><div>
Team Responsibilities:</div><ul><li>
Oversee daily checks, recoveries, and platform reliability activities, ensuring consistency and quality across the Analyst team.</li><li>
Lead and coordinate incident response, ensuring correct triage, timely escalations, and alignment with operational playbooks.</li><li>
Ensure SOPs, runbooks, monitoring rules, and KB articles across all supported platforms remain current and high‑quality.</li><li>
Review and validate RCAs, ensuring they are accurate, complete, and delivered within required timelines.</li><li>
Drive preventive actions, stability improvements, and operational maturity uplift across supported platforms.</li><li>
Act as the primary liaison between Analysts, Senior Analysts, Developers, and global operational teams.</li><li>
Lead operational reporting, SLA/KPI tracking, and present key insights in operational reviews.</li><li>
Coach Analysts and Senior Analysts, building investigation discipline, platform knowledge, and operational excellence.</li></ul><div></div><div>
Specific Role Responsibilities:</div><ul><li>
Proven experience managing and leading teams of 8&ndash;10+ members, including workload planning, performance oversight, coaching, and capability development.</li><li>
Provide day‑to‑day leadership to Analysts and Senior Analysts, managing task allocation, priority handling, and operational workload.</li><li>
Oversee all daily platform checks, validations, and recovery tasks performed by the team, ensuring accuracy and timely completion.</li><li>
Lead incident bridges when required, ensuring structured investigation, evidence capture, technical analysis, and clear communication.</li><li>
Validate and sign off RCAs for assigned platforms, ensuring actionable follow‑ups, accuracy, and alignment with Problem Management standards.</li><li>
Proactively identify patterns, recurring incidents, and operational inefficiencies; drive corrective actions with Developers and platform owners.</li><li>
Maintain high‑quality SOPs, runbooks, and operational artifacts, ensuring consistency across regions and teams.</li><li>
Provide escalation support to Analysts during complex investigations and decision‑making scenarios.</li><li>
Support client‑facing communications by reviewing technical details and ensuring accuracy and clarity.</li><li>
Represent Production Support in cross‑functional forums, including change reviews, operational meetings, and platform discussions.</li><li>
Maintain strong oversight of SLAs, KPIs, and risk controls, ensuring timely reporting and highlighting risks proactively.</li><li>
Facilitate continuous learning and capability uplift within the team through structured coaching, feedback, and knowledge sharing.</li></ul><div></div><div>
Leadership &amp; Development:</div><ul><li>
Lead, mentor, and guide a dedicated application support team.</li><li>
Monitor team performance and continuously seek improvement opportunities for skills and processes.</li><li>
Develop, maintain, and ensure adherence to comprehensive documentation on team activities.</li><li>
Collaborate with internal stakeholders to ensure that business objectives and needs are met.</li><li>
Contribute to audit and effectiveness requests.</li></ul><div></div><div>
Experience required</div><div>
What we are looking for:</div><ul><li>
8+ years of experience in Production Support, Application Support, Platform Operations, or similar roles.</li><li>
Strong leadership experience in coordinating investigations, task allocation, and operational workflows.</li><li>
Excellent SQL and diagnostic capability with hands‑on experience analyzing logs, workflows, and platform behavior.</li><li>
Proven track record of managing major incidents, leading bridges, and driving structured investigations.</li><li>
Strong grounding in ITIL practices, especially Incident, Problem, and Change Management.</li><li>
Demonstrated experience in delivering or overseeing platform checks, recoveries, and reliability governance.</li><li>
Ability to mentor Analysts/Senior Analysts and lead team capability uplift.</li><li>
Strong communication skills for stakeholder coordination, documentation, RCA review, and operational reporting.</li><li>
Experience with monitoring and operational tooling (Splunk, ServiceNow, PagerDuty, New Relic, etc.).</li><li>
Experience in driving automation initiatives and operational efficiency programs.</li><li>
Prior experience establishing operational processes, frameworks, or cross‑team collaboration practices.</li></ul><div></div><div>
Experience preferred</div><div>
Beneficial but not essential.</div><ul><li>
Exposure to financial domain, investment workflows, or complex multi‑system architectures.</li><li>
Familiarity with .NET, SQL Server, APIs, or microservice architectures.</li></ul><div></div><div>
For advertising: Opportunities</div><div>
What do we offer:</div><ul><li>
We are mission led - work at the heart of a purpose-led organization, where you can be proud of the impact you make, every day. Where you&rsquo;ll transform the way over 20 million people invest, making wealth management more accessible, sustainable and transparent to more people.</li><li>
Rapid career growth - encouraged to take on responsibility, play a part in the evolution of the company and rapidly drive your career development working on real projects that directly impact our clients and their customers.</li><li>
Market leading technology - Build, create and evolve innovative solutions for the world&rsquo;s most trusted brands using the latest technologies to help change the face of investing for the future</li><li>
Learning &amp; development &ndash; Placing emphasis on a willingness to learn, to think differently, to be creative and to help drive innovation.</li></ul><div></div><div><i>
About FNZ</i></div><div></div><div><i>
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.</i></div><div></div><div><i>
We created wealth&rsquo;s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.</i></div><div></div><div><i>
We partner with the world&rsquo;s leading financial institutions, with over US$2.2 trillion in assets on platform (AoP).</i><br>
<br>
<i>Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.</i></div></div><div></div>

Production Support Lead Analyst

Bank ABC

<div>
 <p>
  Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office, in Bahrain.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Head of Application Support provides bank‑wide leadership and accountability for the stability, availability, resilience, and controlled change of the Bank&rsquo;s application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury &amp; markets, CRM, trade finance, AML/KYC &amp; sanctions, regulatory &amp; finance reporting, data platforms, and enterprise integration.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the Bank, IT vendors, and Managed-Service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premise, private cloud, and public cloud platforms.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As part of the Bank&rsquo;s technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Job holder is expected to modernize and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities of the role:
   </u>
  </strong>
 </p>
 <p>
  The job holder will be responsible for:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategy and Governance
  </strong>
 </p>
 <ol>
  <li>
   Define, own and continuously evolve the Application Support strategy aligned with business objectives and the wider Group technology strategy, witch clear roadmap around Temenos and its digital ecosystem.
  </li>
  <li>
   Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.
  </li>
  <li>
   Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.
  </li>
  <li>
   Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.
  </li>
  <li>
   Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Application Ecosystem Management
  </strong>
 </p>
 <ol>
  <li>
   Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the Bank&rsquo;s core banking and digital transformation strategy.
  </li>
  <li>
   Own and drive the rationalization and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.
  </li>
  <li>
   Ensure the application support model, service processes, and operational tooling are aligned to the Bank&rsquo;s technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.
  </li>
  <li>
   As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause-analysis, and durable remediation.
  </li>
  <li>
   Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Collaboration and stakeholder management
  </strong>
 </p>
 <ol>
  <li>
   Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.
  </li>
  <li>
   Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologist to ensure seamless transition of solutions into production and sustained service quality.
  </li>
  <li>
   Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, accountability.
  </li>
  <li>
   Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.
  </li>
  <li>
   Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Leadership and People Management
  </strong>
 </p>
 <ol>
  <li>
   Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.
  </li>
  <li>
   Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.
  </li>
  <li>
   Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data driven decision-making.
  </li>
  <li>
   Promote a culture of diversity, equality, and inclusion within the Application Support team, championship diversity initiatives and fostering a sense of belonging and respect for all team members.
  </li>
  <li>
   Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the Application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.
  </li>
 </ol>
 <p>
  <strong>
   <u>
   </u>
  </strong>
 </p>
 <p>
  <strong>
   <u>
    Areas of Knowledge, Qualification and Experience
   </u>
  </strong>
 </p>
 <ul>
  <li>
   20+ years of technology, digital or/and application support experience.
  </li>
  <li>
   10+ years in a managerial and leadership role (mandatory).
  </li>
  <li>
   Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.
  </li>
  <li>
   Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.
  </li>
  <li>
   Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.
  </li>
  <li>
   Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift
  </li>
  <li>
   Bachelor&rsquo;s degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.
  </li>
  <li>
   Temenos banking platform (desirable) &ndash; formal training or certifications related to Temenos implementations, operations, or upgrades.
  </li>
  <li>
   Professional certifications in: IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project deliver/governance (e.g., Agile, PRICE 2, etc.).
  </li>
  <li>
   Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury &amp; markets, trade finance &amp; cash management, regulatory and finance reporting, and enterprise integration patterns.
  </li>
  <li>
   Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1&ndash;L4) support models across internal teams and managed-service providers.
  </li>
  <li>
   Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.
  </li>
  <li>
   Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.
  </li>
  <li>
   Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.
  </li>
  <li>
   Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.
  </li>
  <li>
   knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.
  </li>
  <li>
   Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight
  </li>
  <li>
   Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security &amp; data protection.
  </li>
  <li>
   Knowledge of cloud computing technologies and implementing cloud-based solutions and services.
  </li>
  <li>
   Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.
  </li>
  <li>
   Understanding of machine learning and AI frameworks and platforms; including AI-enabled operational capabilities
  </li>
 </ul>
 <p>
 </p>
</div>


Head of IT Application Support

SSC HR Solutions

<div>
 <strong>
  Roles and Responsibilities:
  <br/>
  <br/>
 </strong>
 <strong>
  Delivery &amp; Quality
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own application delivery from design through deployment and support
  </li>
  <li>
   Ensure adherence to coding standards, quality benchmarks, and security guidelines
  </li>
  <li>
   Review code and validate implementations against approved designs
  </li>
  <li>
   Monitor application performance, reliability, and defect trends
  </li>
  <li>
   Identify technical risks and implement mitigation actions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Design &amp; Technical Ownership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Produce and maintain application-level technical design documents (HLD/LLD)
  </li>
  <li>
   Translate business requirements into technical solutions
  </li>
  <li>
   Ensure designs meet performance, scalability, and security expectations
  </li>
  <li>
   Maintain design documentation throughout the application lifecycle
   <br/>
   <br/>
  </li>
 </ul>
 Team Leadership &amp; Engineering Execution
 <br/>
 <br/>
 <ul>
  <li>
   Mentor developers and support onboarding and capability building
  </li>
  <li>
   Guide task allocation and provide hands-on technical support when required
  </li>
  <li>
   Promote knowledge sharing and continuous improvement
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Stakeholder Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work closely with business, project management, and IT operations teams to align delivery with objectives
  </li>
  <li>
   Support deployment readiness and operational stability
  </li>
  <li>
   Own application delivery from design through deployment and support by handling all development, deployment, and maintenance activities to ensure timely and reliable software solutions
  </li>
  <li>
   Ensure adherence to coding standards, quality benchmarks, and security guidelines by reviewing code and validating implementations against approved designs to maintain high-quality, secure applications
  </li>
  <li>
   Monitor application performance, reliability, and defect trends and identify technical risks by analyzing logs, metrics, and potential issues to prevent failures and improve system stability
  </li>
  <li>
   Produce and maintain application-level technical design documents (HLD/LLD) by translating business requirements into structured designs to guide development and ensure alignment with business needs
  </li>
  <li>
   Ensure designs meet performance, scalability, and security expectations by applying best practices and updating design documentation throughout the application lifecycle to deliver robust and secure solutions
  </li>
  <li>
   Mentor developers and support onboarding and capability building by providing guidance, training, and hands-on technical support to strengthen team skills and efficiency
  </li>
  <li>
   Work closely with business, project management, and IT operations teams by aligning delivery priorities and providing updates to ensure solutions meet organizational objectives
  </li>
  <li>
   Support deployment readiness and operational stability by coordinating pre-deployment checks and operational handovers to minimize risks and maintain reliable system operations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Professional Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5 - 7 years of experience in software development
  </li>
  <li>
   Comprehensive experience across the full software development lifecycle, encompassing requirements analysis, architecture design, development, deployment, and ongoing maintenance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ADF Knowledge:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Expert knowledge of Oracle ADF frameworks and enterprise UI development
  </li>
  <li>
   Strong knowledge of Java for enterprise application development
  </li>
  <li>
   Strong understanding of backend integration and service-oriented architecture, Object-Oriented concepts
  </li>
  <li>
   Good knowledge of BPM notations
  </li>
  <li>
   Familiar with Oracle PL/SQL
  </li>
 </ul>
</div>


Lead Application ADF

<div><p>Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.<br>
Job Title: Simcorp Dimension Support Lead Analyst<br>
Position: Software Engineer
<br>
Experience: J0226-0793<br>
Category: Software Development/ Engineering<br>
Shift: General<br>
Main location: Bangalore/Hyderabad/Chennai<br>
Employment Type: Full Time<br>
Education Qualification: Bachelor&rsquo;s degree in computer science or related field or higher with minimum 5 years of relevant experience.<br>
Position Description:
<br>
We are looking for an experienced Software Lead Analyst Simcorp Dimension support- to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications.<br>
#LI-AS26</p><p><b>
Your future duties and responsibilities</b></p><ul><li>Should have the ability to work 100% independently with no supervision as a self-initiator and applies knowledge of subject matter in Application Support.</li><li>Configure, monitor, and troubleshoot SimCorp Dimension inbound and outbound interfaces, including workflows, business rules, validations, and dependencies, while performing impact analysis and end-to-end testing for configuration and integration changes across environments and resolve integration issues and data discrepancies if any.</li><li>Manage interface-related batch jobs and job chains in Control-M (scheduling, monitoring, restarts, and failure recovery).</li><li>Should have good experience in incident management process and ticketing tools like ServiceNow / ITSM tool.</li><li>Good understanding and work experience in production support processes.</li><li>Should be able to take up complete ownership of the work.</li><li>Must have mentoring skills and guiding ability to help other members in the team.</li><li>Good communication skills are required to coordinate with different stakeholders to understand and update the client&rsquo;s requirements and issues.</li><li>Willingness to work in shifts/weekends as per business need.</li><li>Work experience in tracking the work using tools like JIRA.</li><li>Capable to be a tech led to guide for a team of about 5 members.</li></ul><p><b>
Required qualifications to be successful in this role</b></p><div>
Must-Have Skills:<br>
<ul><li>Simcorp Dimension support lead analyst with experience in production support, patch update, version upgrade and functional enhancements.</li><li>Possess in depth knowledge and skills to effectively deal with issues, challenges within field of specialization to address application issues and incidents.</li><li>Must have very good analytical and troubleshooting skills.</li><li>He/she must have good knowledge of key applications integrating/communicating with Simcorp Dimension, such as Bloomberg, SWIFT etc.</li></ul>
Good-to-Have Skills<br>
<ul><li>Experience in setting up and stabilizing SimCorp Dimension integrations in new environments is highly desirable.</li><li>Good to have PowerShell and Python scripting knowledge.</li><li>Good to have knowledge in Oracle database and Exact environment.</li></ul><br>
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.</div><p><b>
Together, as owners, let&rsquo;s turn meaningful insights into action.</b><br>
<br>
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you&rsquo;ll reach your full potential because&hellip;<br>
<br>
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That&rsquo;s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company&rsquo;s strategy and direction.<br>
<br>
Your work creates value. You&rsquo;ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.<br>
<br>
You&rsquo;ll shape your career by joining a company built to grow and last. You&rsquo;ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
<br>
<br>
Come join our team&mdash;one of the largest IT and business consulting services firms in the world.</p></div>

Simcorp Dimension Support Lead Analyst

<div><p>Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.<br>
Job Title: Simcorp Dimension Support Lead Analyst<br>
Position: Software Engineer
<br>
Experience: J0226-0794<br>
Category: Software Development/ Engineering<br>
Shift: General<br>
Main location: Bangalore/Hyderabad/Chennai<br>
Employment Type: Full Time<br>
Education Qualification: Bachelor&rsquo;s degree in computer science or related field or higher with minimum 5 years of relevant experience.<br>
Position Description:
<br>
We are looking for an experienced Software Lead Analyst Simcorp Dimension support- to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications.<br>
#LI-AS26</p><p><b>
Your future duties and responsibilities</b></p><ul><li>Should have the ability to work 100% independently with no supervision as a self-initiator and applies knowledge of subject matter in Application Support.</li><li>Configure, monitor, and troubleshoot SimCorp Dimension inbound and outbound interfaces, including workflows, business rules, validations, and dependencies, while performing impact analysis and end-to-end testing for configuration and integration changes across environments and resolve integration issues and data discrepancies if any.</li><li>Manage interface-related batch jobs and job chains in Control-M (scheduling, monitoring, restarts, and failure recovery).</li><li>Should have good experience in incident management process and ticketing tools like ServiceNow / ITSM tool.</li><li>Good understanding and work experience in production support processes.</li><li>Should be able to take up complete ownership of the work.</li><li>Must have mentoring skills and guiding ability to help other members in the team.</li><li>Good communication skills are required to coordinate with different stakeholders to understand and update the client&rsquo;s requirements and issues.</li><li>Willingness to work in shifts/weekends as per business need.</li><li>Work experience in tracking the work using tools like JIRA.</li><li>Capable to be a tech led to guide for a team of about 5 members.</li></ul><p><b>
Required qualifications to be successful in this role</b></p><div>
Must-Have Skills:<br>
<ul><li>Simcorp Dimension support lead analyst with experience in production support, patch update, version upgrade and functional enhancements.</li><li>Possess in depth knowledge and skills to effectively deal with issues, challenges within field of specialization to address application issues and incidents.</li><li>Must have very good analytical and troubleshooting skills.</li><li>He/she must have good knowledge of key applications integrating/communicating with Simcorp Dimension, such as Bloomberg, SWIFT etc.</li></ul>
Good-to-Have Skills<br>
<ul><li>Experience in setting up and stabilizing SimCorp Dimension integrations in new environments is highly desirable.</li><li>Good to have PowerShell and Python scripting knowledge.</li><li>Good to have knowledge in Oracle database and Exact environment.</li></ul><br>
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.</div><p><b>
Together, as owners, let&rsquo;s turn meaningful insights into action.</b><br>
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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you&rsquo;ll reach your full potential because&hellip;<br>
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You are invited to be an owner from day 1 as we work together to bring our Dream to life. That&rsquo;s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company&rsquo;s strategy and direction.<br>
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Your work creates value. You&rsquo;ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.<br>
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You&rsquo;ll shape your career by joining a company built to grow and last. You&rsquo;ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
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Come join our team&mdash;one of the largest IT and business consulting services firms in the world.</p></div>

Simcorp Dimension Support Senior Analyst

AppInSnap

<p><b>Position:</b> Application Support Engineer<br/><b>Location:</b> Karachi<br/><b>Experience Required:</b> 2&ndash;4 years<br/><b>Department:</b> IT / Application Support</p><p><b>Job Summary</b></p><p>We are looking for a proactive <b>Application Support Engineer</b> to provide technical and operational support for business-critical applications and banking/transaction systems. The ideal candidate will be responsible for monitoring production systems, troubleshooting issues, supporting deployments, and coordinating with development and external teams.</p><p><b>Key Responsibilities</b></p><ul><li>Provide <b>Level 1 and Level 2 application support</b> for production systems.</li><li>Monitor system performance and troubleshoot application issues.</li><li>Perform <b>SIT/UAT testing</b> and assist in production deployments.</li><li>Maintain and monitor <b>scheduled jobs and system processes</b>.</li><li>Support <b>PR and DR environments</b> for applications.</li><li>Coordinate with <b>development teams and external vendors</b> for issue resolution.</li><li>Analyze logs and system data to identify root causes of incidents.</li><li>Execute <b>SQL queries</b> for data extraction and reporting.</li><li>Provide support for <b>ATM, POS, mobile banking, and transaction systems</b> (if applicable).</li><li>Assist business users with application-related issues.</li><li>Ensure system availability and operational continuity.</li></ul><p><b>Required Skills</b></p><ul><li>SQL and database querying</li><li>Application troubleshooting and monitoring</li><li>Production support processes</li><li>UAT/SIT testing</li><li>Incident handling and resolution</li><li>Basic knowledge of middleware and integrations</li><li>Strong problem-solving skills</li><li>Communication and coordination skills</li></ul><p><b>Preferred Skills</b></p><ul><li>Experience with <b>Oracle / AS400 systems</b></li><li>Banking or fintech application support experience</li><li>Exposure to <b>core banking systems</b></li><li>Understanding of <b>DR/PR environments</b></li><li>Experience with <b>transaction monitoring systems</b></li></ul><p><b>Education</b></p><p>Bachelor&rsquo;s degree in computer science<b>, IT, or related field</b>.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Application Support

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