application support lead

Accenture

Project Role : Application Lead 
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
 
Must have skills : AWS Application Integration 
Good to have skills : Node.js 
Minimum 7.5 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: We are looking for a Backend Technical Lead with strong expertise in AWS (CDK, Amplify), Node.js, and TypeScript to lead backend development activities in McD CNO project. The role requires managing the development team, ensuring timely sprint delivery, collaborating with architects, and supporting QA and operations teams in issue resolution. Roles &amp; Responsibilities: - &acirc;&euro;&cent; Lead backend development using AWS CDK, AWS Amplify, Node.js, and TypeScript. &acirc;&euro;&cent; Manage the development team and drive sprint deliverables to closure within defined timelines. &acirc;&euro;&cent; Participate in design discussions with the Architecture team and provide technical direction. &acirc;&euro;&cent; Implement review processes, conduct code reviews, and provide feedback. &acirc;&euro;&cent; Collaborate with QA team to resolve defects in a timely manner. &acirc;&euro;&cent; Support Operations team in production issue resolution and escalation management. &acirc;&euro;&cent; Ensure adherence to coding standards, development best practices, and quality benchmarks. Expected Outcomes: - &acirc;&euro;&cent; Timely sprint closure with high-quality deliverables. &acirc;&euro;&cent; Improved team efficiency through structured reviews and feedback. &acirc;&euro;&cent; Reduced production defects through proactive QA and operations support. &acirc;&euro;&cent; Alignment of backend development with overall architectural design. Summary:&Acirc; Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. Roles &amp; Responsibilities:&Acirc; Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. Professional &amp; Technical Skills:&Acirc; Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.
 
15 years full time education

Application Lead

Project Role : Application Lead 
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
 
Must have skills : Databricks Unified Data Analytics Platform 
Good to have skills : NA 
Minimum 3 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions with your team, providing guidance and support to ensure successful project outcomes. Your role will require you to stay updated with the latest technologies and methodologies to enhance application performance and user experience. Roles &amp; Responsibilities: - Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate communication between technical teams and stakeholders to ensure alignment on project goals. - Mentor junior team members, providing them with guidance and support in their professional development. Professional &amp; Technical Skills: -Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization. - Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform. - Strong understanding of data integration and ETL processes. - Experience with cloud computing platforms and services. - Familiarity with data modeling and database design principles. - Ability to troubleshoot and optimize application performance. Additional Information: - The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform. - This position is based at our Kolkata office. - A 15 years full time education is required.
 
15 years full time education

Project Role : Application Lead 
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
 
Must have skills : Databricks Unified Data Analytics Platform, Product Lifecycle Management (PLM), Apache Kafka 
Good to have skills : Microsoft Azure Data Services 
Minimum 12 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking ways to enhance application functionality and user experience. Roles &amp; Responsibilities: Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure timely delivery of application features. Professional &amp; Technical Skills: Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.Must To Have Skills: Proficiency in Apache Spark. - Good To Have Skills: Experience with Python (Programming Language), Google BigQuery, PySpark. - Strong understanding of distributed computing principles. - Experience with data processing and transformation using Apache Spark. - Familiarity with cloud platforms and their integration with Apache Spark. Additional Information:- The candidate should have minimum 5 years of experience in Apache Spark. - This position is based at our Pune office. - A 15 years full time education is required.
 
15 years full time education

Project Role : Application Lead 
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
 
Must have skills : PySpark 
Good to have skills : NA 
Minimum 3 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions with your team, providing guidance and support to ensure successful project outcomes. Your role will require you to stay updated with the latest technologies and methodologies to enhance application performance and user experience, while also mentoring junior team members to foster their growth and development in the field. Roles &amp; Responsibilities:- Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate knowledge sharing sessions to enhance team capabilities. - Assist in the development of project documentation and best practices. Professional &amp; Technical Skills:- Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization. Must To Have Skills: Proficiency in PySpark. - Good To Have Skills: Experience with Apache Hadoop and Spark ecosystem. - Strong understanding of data processing and transformation techniques. - Familiarity with cloud platforms such as AWS or Azure. - Experience in building and deploying scalable applications. Additional Information:- The candidate should have minimum 3 years of experience in PySpark. - This position is based at our Gurugram office. - A 15 years full time education is required.
 
15 years full time education

EMKAN | إمكان

<div>
 
 Job Brief:
 
 
 The Application Support Associate Manager is responsible for managing the performance, maintenance, and support of all core business applications across Emkan&rsquo;s ecosystem. The role ensures high availability, efficiency, and continuous improvement of systems used by internal users, customers, and partners. The manager leads a team that provides Level 1&ndash;3 support, coordinates with vendors, and ensures timely resolution of incidents and service requests while maintaining compliance with service-level agreements (SLAs) and regulatory standards.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations and support for all business-critical applications, including digital lending platforms, CRM, ERP, and integrations.
 </li>
 <li>
 Manage incident, problem, and change management processes in alignment with Emkan&rsquo;s Service Delivery Management.
 </li>
 <li>
 Serve as the primary escalation point for application issues affecting end-users and business continuity.
 </li>
 <li>
 Define, monitor, and report on SLAs, KPIs, and service performance metrics.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests through root cause analysis and preventive action.
 </li>
 <li>
 Maintain a knowledge base for common application issues and resolutions.
 </li>
 <li>
 Implement and maintain application performance monitoring tools.
 </li>
 <li>
 Proactively identify and resolve performance bottlenecks.
 </li>
 <li>
 Ensure security, data integrity, and compliance of supported applications.
 </li>
 <li>
 Lead, mentor, and develop a team of application support specialists and analysts.
 </li>
 <li>
 Allocate resources effectively to meet business needs and shift coverage.
 </li>
 <li>
 Promote a culture of customer service, accountability, and continuous improvement.
 </li>
 <li>
 Ensure application support activities comply with internal policies and external regulations (e.g., SAMA, ISO, NCA).
 </li>
 <li>
 Participate in audits, business continuity planning, and disaster recovery testing.
 </li>
 <li>
 Maintain logs, reports, and documentation as per IT governance requirements.
 </li>
 <li>
 Collaborate with cross-functional teams, including development, operations, and security teams.
 </li>
 <li>
 Act as a bridge between technical teams and management to ensure effective communication.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Business Administration or any related discipline.
 </li>
 <li>
 6 &ndash; 8 years of relevant experience in IT Banking Operations and especially in IT the development and implementation of IT applications.
 </li>
 <li>
 Strong understanding and working knowledge of application development and support for Core banking applications and mainframe environment.
 </li>
 <li>
 Ability to work in a highly dynamic environment with a strong focus on maintaining the uptime of all running applications.
 </li>
 <li>
 Deep understanding of banking applications environment is a must.
 </li>
 </ul>
 
 
</div>

Application Support Associate Manager

Project Role : Application Lead 
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
 
Must have skills : Python (Programming Language) 
Good to have skills : NA 
Minimum 5 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the development process. Your role will be pivotal in driving innovation and efficiency within the application development lifecycle, fostering a collaborative environment that encourages creativity and problem-solving. Roles &amp; Responsibilities: - Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and implement necessary adjustments to meet deadlines. Professional &amp; Technical Skills: - Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization. - Must To Have Skills: Proficiency in Python (Programming Language). - Strong understanding of application development frameworks. - Experience with database management and integration. - Familiarity with cloud computing platforms and services. - Ability to implement best practices in software development and project management. Additional Information: - The candidate should have minimum 5 years of experience in Python (Programming Language). - This position is based at our Mumbai office. - A 15 years full time education is required.
 
15 years full time education

Project Role : Application Lead 
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
 
Must have skills : SAP Sales and Distribution (SD) 
Good to have skills : NA 
Minimum 3 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. As an SAP Sales and Distribution (SD) Functional Consultant, you will contribute to the design, configuration, and delivery of SAP SD solutions. You are expected to have knowledge about BP-CVI (Business Partner &ndash; Customer/Vendor Integration) and should be able handle customer master data issues independently. Your role will involve close collaboration with cross-functional teams and timely delivery of quality outcomes. Roles &amp; Responsibilities: Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact. - &bull; Expected to perform independently with minimal supervision and become an SME. &bull; Required active participation/contribution in team discussions. &bull; Contribute to providing solutions to work-related problems. &bull; Facilitate knowledge sharing sessions to enhance team capabilities. &bull; Monitor project progress and provide regular updates to stakeholders / project lead. Professional &amp; Technical Skills: Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. -Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization. &bull; Proficiency in SAP Sales and Distribution (SD). &bull; Strong understanding of application design principles and methodologies. &bull; Experience with configuration and customization of SAP SD modules. &bull; Ability to troubleshoot and resolve application and data issues effectively. &bull; Familiarity with integration processes between SAP and other systems. &bull; Knowledge of BP-CVI configuration and synchronization processes. Additional Information: Candidate should have a minimum of 3 years of experience in the SAP SD module. &bull; 15 years of full-time education is required. &bull; Soft Skills: Excellent communication skills, professional etiquette and willingness to upskill.
 
15 years full time education

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