application support lead

EMKAN | إمكان

<div>
 
 Job Brief:
 
 
 The Application Support Associate Manager is responsible for managing the performance, maintenance, and support of all core business applications across Emkan&rsquo;s ecosystem. The role ensures high availability, efficiency, and continuous improvement of systems used by internal users, customers, and partners. The manager leads a team that provides Level 1&ndash;3 support, coordinates with vendors, and ensures timely resolution of incidents and service requests while maintaining compliance with service-level agreements (SLAs) and regulatory standards.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations and support for all business-critical applications, including digital lending platforms, CRM, ERP, and integrations.
 </li>
 <li>
 Manage incident, problem, and change management processes in alignment with Emkan&rsquo;s Service Delivery Management.
 </li>
 <li>
 Serve as the primary escalation point for application issues affecting end-users and business continuity.
 </li>
 <li>
 Define, monitor, and report on SLAs, KPIs, and service performance metrics.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests through root cause analysis and preventive action.
 </li>
 <li>
 Maintain a knowledge base for common application issues and resolutions.
 </li>
 <li>
 Implement and maintain application performance monitoring tools.
 </li>
 <li>
 Proactively identify and resolve performance bottlenecks.
 </li>
 <li>
 Ensure security, data integrity, and compliance of supported applications.
 </li>
 <li>
 Lead, mentor, and develop a team of application support specialists and analysts.
 </li>
 <li>
 Allocate resources effectively to meet business needs and shift coverage.
 </li>
 <li>
 Promote a culture of customer service, accountability, and continuous improvement.
 </li>
 <li>
 Ensure application support activities comply with internal policies and external regulations (e.g., SAMA, ISO, NCA).
 </li>
 <li>
 Participate in audits, business continuity planning, and disaster recovery testing.
 </li>
 <li>
 Maintain logs, reports, and documentation as per IT governance requirements.
 </li>
 <li>
 Collaborate with cross-functional teams, including development, operations, and security teams.
 </li>
 <li>
 Act as a bridge between technical teams and management to ensure effective communication.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Business Administration or any related discipline.
 </li>
 <li>
 6 &ndash; 8 years of relevant experience in IT Banking Operations and especially in IT the development and implementation of IT applications.
 </li>
 <li>
 Strong understanding and working knowledge of application development and support for Core banking applications and mainframe environment.
 </li>
 <li>
 Ability to work in a highly dynamic environment with a strong focus on maintaining the uptime of all running applications.
 </li>
 <li>
 Deep understanding of banking applications environment is a must.
 </li>
 </ul>
 
 
</div>

Application Support Associate Manager

Ericsson

<div></div><div><h3 class="jobSectionHeader">About this opportunity:</h3>
We are looking for an experienced Team Lead &ndash; Digital Systems to provide operational leadership and delivery execution for digital applications and payment platforms within a complex, global environment.
In this role, you will ensure high availability, stability, and smooth operation of customer-facing web and mobile applications as well as backend systems. You will work closely with onshore customers and globally distributed teams, supporting day-to-day operations while maintaining 99.9% uptime targets for critical digital and payment services.
The role operates in a 24/7 production environment and requires strong ownership, operational discipline, and the ability to lead technical execution while collaborating across teams, vendors, and time zones.<h3 class="jobSectionHeader">
What you will do:</h3><ul><li>
Lead and support day-to-day operations of digital web and mobile applications, including customer portals, mobile apps, and e-commerce platforms</li><li>
Oversee incident, service request handling, and routine performance checks</li><li>
Coordinate with product owners, development, QA teams, and vendors for issue resolution</li><li>
Lead deployment support activities and perform pre- and post-release validations</li><li>
Ensure application SLAs are met through proactive monitoring and operational excellence</li><li>
Provide and oversee L1/L2 operational support for payment systems, transaction flows, and integrations</li><li>
Monitor payment gateway connectivity, settlements, reconciliation processes, and transaction logs</li><li>
Analyze recurring transaction failures and drive permanent resolution with engineering teams</li><li>
Ensure PCI DSS and internal audit requirements are embedded in operational processes</li><li>
Guide operations on middleware platforms including WebLogic, Tomcat, JBoss/WildFly, and Apache HTTP Server</li><li>
Oversee deployments, configuration updates, log reviews, patching, and routine system health checks</li><li>
Drive basic performance troubleshooting and root cause analysis for application issues</li><li>
Monitor application and infrastructure health using observability and monitoring tools</li><li>
Ensure accurate documentation, SOPs, runbooks, and operational reporting</li><li>
Lead change, release, and deployment activities across multiple time zones</li><li>
Ensure adherence to ITSM processes including Incident, Problem, Change, and Release Management</li><li>
Coordinate maintenance windows with minimal business impact</li><li>
Support capacity planning and infrastructure scaling activities</li><li>
Lead incident communications, status updates, and stakeholder engagement</li><li>
Coordinate with global teams, vendors, and third-party partners, ensuring effective handovers</li></ul><h3 class="jobSectionHeader">
The skills you bring:</h3><ul><li>
10+ years of experience in IT operations, application support, or middleware environments, with leadership exposure</li><li>
Strong hands-on experience supporting digital applications, payment platforms, and transaction-based systems</li><li>
Deep working knowledge of Oracle WebLogic, Apache Tomcat, JBoss/WildFly, and Java-based applications</li><li>
Experience with Linux environments (RHEL, Solaris) and basic shell scripting</li><li>
Ability to use SQL for operational troubleshooting and analysis</li><li>
Familiarity with monitoring, log analysis, and performance troubleshooting tools</li><li>
Understanding of web/mobile application architectures, REST APIs, and backend integrations</li><li>
Exposure to payment systems, transaction processing, settlements, and reconciliation</li><li>
Awareness of PCI DSS compliance requirements and audit support activities</li><li>
Strong understanding of ITIL / ITSM frameworks and ticketing systems</li><li>
Familiarity with change control, release management, and CI/CD concepts</li><li>
Strong analytical, troubleshooting, and decision-making skills</li><li>
Clear communication skills across technical and non-technical stakeholders</li><li>
Ability to work under pressure in 24/7 operational environments</li><li>
Strong documentation, coordination, and leadership mindset</li><li>
Willingness to participate in on-call rotations and support across global time zones</li></ul>
Why join Ericsson?
At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. 
 
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 779041</div>

Team Lead - Digital Systems

Cognizant Technology Solutions

<div>About the role
As a TMS Support Lead, you will make an impact by ensuring seamless support and enhancement of TMS applications, driving operational stability, and delivering critical business changes. You will be a valued member of the Application Support and Enhancement Team, collaborating closely with stakeholders, technical POCs, and cross-functional teams to maintain and improve system performance.
In this role, you will:<ul><li>
Lead and manage the support and enhancement team to ensure timely delivery and smooth coordination between teams.</li><li>
Investigate and resolve critical incidents through Root Cause Analysis (RCA) and implement permanent solutions via change management processes.</li><li>
Perform business-critical changes for key functional enhancements and stabilize application/job requests.</li><li>Design and implement minor application enhancements requiring 40 hours or less per request, including effort estimation for related system changes.</li></ul><ul><li>
Monitor applications, batch jobs, Cherwell tickets, and support mailboxes, ensuring proactive incident resolution and prioritization of high/critical issues.</li><li>
Coordinate, schedule, and deploy operational changes (including hot fixes) while adhering to SpartanNash&rsquo;s development lifecycle and tollgate requirements.</li></ul>
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role&rsquo;s business requirements, this is a hybrid position requiring regular presence in Grand Rapids, Michigan. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What you need to have to be considered<ul><li>
8+ years of experience in Manhattan or McLeod Transportation Management System (TMS) applications.</li><li>
Proven experience in production support, including handling P1/P2 defects and leading TMS support projects.</li><li>
Strong knowledge of TMS application implementation practices and procedures.</li><li>
Ability to manage teams, stakeholders, and technical POCs effectively.</li><li>
Experience performing Root Cause Analysis and implementing permanent resolutions for critical incidents.</li></ul>
These will help you stand out<ul><li>
Hands-on experience with application enhancement and change management processes.</li><li>
Familiarity with SpartanNash&rsquo;s development lifecycle and tollgate deliverables.</li><li>
Strong problem-solving skills and ability to simplify complex processes.</li><li>
Excellent communication and coordination skills across technical and business teams.</li></ul>
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. 
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
 
 
Applications will be accepted until January 12, 2025. 
Salary and Other Compensation:
The annual salary for this position is between $112,500 - $132,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant&rsquo;s discretionary annual incentive program, based on performance and subject to the terms of Cognizant&rsquo;s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:<ul><li>
Medical/Dental/Vision/Life Insurance</li><li>
Paid holidays plus Paid Time Off</li><li>
401(k) plan and contributions</li><li>
Long-term/Short-term Disability</li><li>
Paid Parental Leave</li><li>
Employee Stock Purchase Plan</li></ul>
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.</div>

TMS Support Lead - Manager - 66981581

Stalwarts Servicios

We are looking for an Application Support Executive &ndash; HMS to support, implement, and maintain Hospital Management System (HMS/HIS) applications. The role involves onsite hospital support, user training, issue resolution, and backend data support for hospital clients across India (and Middle East for high performers).Key Responsibilities<ul><li>Provide application support for HMS/HIS modules such as Registration, Billing, OPD/IPD, Pharmacy, Lab, EMR</li><li>Handle user issues, ticket resolution, and functional troubleshooting</li><li>Support HMS implementation, go-live, and post-deployment activities</li><li>Perform basic SQL queries (MS SQL) for data validation and issue analysis</li><li>Prepare and modify reports using Crystal Reports</li><li>Conduct user training for hospital staff (front office, billing, doctors, nurses)</li><li>Coordinate with development and implementation teams</li><li>Maintain support documentation, issue logs, and release notes</li></ul>Travel Requirement<ul><li>Minimum 2 weeks travel per month within India</li><li>Implementation travel may extend up to 30 days (not continuous every month)</li><li>Some months will be HQ-based for remote client support</li><li>Middle East travel opportunities for top performers</li></ul>Eligibility / Who Can Apply<ul><li>Hospital IT Executives / IT Coordinators / Application Support staff</li><li>Minimum 2&ndash;3 years experience in hospitals (HMS/HIS support)</li><li>OR 1+ year experience in HMS software companies such as:</li><li>IT DOSE</li><li>EH NOTE</li><li>EASY SOLUTIONS</li><li>YARAGO</li><li>AOSTA</li><li>SUKRA SOFTWARE</li><li>Degree / Diploma / Non-Degree candidates are acceptable</li></ul>Technical Skills Required<ul><li>HMS / HIS application support</li><li>MS SQL &ndash; basic queries</li><li>Crystal Reports</li><li>Incident &amp; ticket management</li><li>End-user training &amp; documentation</li></ul>Job Type: Full-timePay: ₹500,000.00 - ₹600,000.00 per yearBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Internet reimbursement</li><li>Provident Fund</li><li>Work from home</li></ul>Language:<ul><li>Hindi (Required)</li></ul>Work Location: Hybrid remote in Hyderabad, Telangana

Application Support – HMS

McDermott

<div>Job Overview:
The Principal IT Pillar Specialist is responsible t o support, manage, and administer contracts for Design and Engineering software ex. Hexagon, Aveva, Benlay, Autodesk, AspenTech and other engineering applications services and products globally analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements.</div>
 <div><div>Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.</div></div>
 <div>Key Tasks and Responsibilities:
<ul><li>Maintain engineering license reporting applications, dashboards
</li><li>Drive engineering license optimization - Reduce utilization, cost
</li><li>Engineering software deployment - Obsolesence management
</li><li>Maintain software installation records.
</li><li>Perform license reconciliation.
</li><li>Respond to internal/external stakeholder queries on software licensing.
</li><li>Interaction with software suppliers, annual renewals, additional procurement, negotiations.
</li><li>Preparation of software installation/setup producers.
</li><li>Periodic trainings sessions to drive awareness to users for optimal license utilization.
</li><li>Monthly license requirement, provisioning, monitoring, and drive optimal usage of engineering software licenses globally.
</li><li>License servers maintenance and management.
</li><li>User license issues resolution and good understanding of all design software like Hexagon, Aveva, Bentley, Autodesk and all engineering tools.
</li><li>Good in MS Excel and reports development.
</li><li>PowerBi would be an added advantage.</li></ul></div>
 <div>Essential Qualifications and Education:
<ul><li>Bachelor&rsquo;s degree in engineering, Computer Science, or related field.
</li><li>Minimum 15+ years of experience in IT supporting EPCI business applications as a lead or administrator.
</li><li>Software ex. Hexagon, Aveva, Benlay, Autodesk, AspenTech
</li><li>Maintain key competencies associated with the IT function.
</li><li>Excellent communication and presentation skills, both written and spoken.</li></ul></div>

Principal IT Pillar Specialist - Licensing

Aditya Birla Group

<div>
 Custom Clearance:- To get discharge permission of imported consignments on or before arrival of shipment. Follow up with Mumbai procurement / Raw-material team for tentative shipments/vesssel planning approx 3 Month in advance.
 
 
 Follow up with Mumbai procurement / Raw-material for necessary documents in advance before 4 to 7 days of arrival of shipment.
 
 
 To verify and check requisite documents as per need of Customs and as per contract.
 
 
 In case where concessional benefit of rate of customs duty, as per Free Trade Agreement between various countries, avails duty exemption and guide procurement team to arrange Certificate of origin for various imports.
 
 
 Monitoring/keeping proper tracking of shipment arrival from Non FTA country and informing DGFT team for issuance of Advance Authorisation.
 
 
 Verfication of draft COO in case of import from FTA country
 
 
 Invoice calculation cross checking at our end also before submission to Customs
 
 
 In case where concessional benefit of rate of customs duty, as per Free Trade Agreement between various countries and avails duty exemption, procurment team arrange to provide darft COO and we have check and verify same day of draft COO as per Custom Act.
 
 
 Follow up with Mumbai procurement / Raw-material for Original COO in advance before 4 to 5 days of arrival of shipment.
 
 
 All verify documents sent to CHA reagrding preparation of checklist of Bill of Entry.
 
 
 To follow up with shipping lines for vessel declaration and IGM filed.
 
 
 Verification of Checklist and informing CHA for filing of Bills of Entries.
 
 
 Follow up with CHA of Bill of Entry file details and FAG location.
 
 
 Submission of Recall Letters after Filing of Bills of Entries to Customs.
 
 
 Follow Up with Procurement Team for making PO Entries.
 
 
 Preperation of System generated Approval Note for making payment of Customs Duty to be submitted to Accounts Department.
 
 
 Planning of Custom duty to Finance on regular basis based on online tracking shipment arrival details and mail communication with shipping line, Jetty team and our plant requirement.
 
 
 In ase of bunching of shipments, we have continued follow with concern team regarding exact vessel berthing and then block the fund. As result, to save our company interest cost.
 
 
 To file Bill of Entry once IGM filed in Duty Payment / Duty Free (Under Advance Authorisation) and follow up for Customs clearance.
 
 
 IF BOE filed unfer FAG and qurry raised by Custom, we have sent reply same day and clear the BOE on same day.
 
 
 In case of import material- at Nhava Sheva port to ICD Ankleshwar, we file the BOE once containers move on rack from Nhava Sheva port to ICD Ankleshwar port. -As result, huge amount of fund are not paid to Custom Authority before 4 to 5days ago. Hence, saving in interest cost.
 
 
 Follow up with procurment team and Finance regarding PO entry update+approval+verify.
 
 
 Follow up with Finance &amp; Account to make timely payment of customs duty. After payment done, checked on IECGATE system once payment is done or not. If payment is not done, we have co-ordinate with Finance team and Kolkatta team and ensure to paid the custom duty on the same day. so saving interest cost.
 
 
 Follow up with CHA and Custom Authority to get out of charge of Bill of Entry.
 
 
 To get out of charge Bills of Entry from Customs for discharge of cargo &amp; to obtain bills of entry for timely Cenvat credit of IGST.
 
 
 Custom Clearance:- To get loading permission for Costal consignment on or before arrival of shipment. Follow up with by-product commercial team for necessary documents in advance before 4 to 5 days of arrival of shipment.
 
 
 To submit all necessary documents to Custom to get loading permission
 
 
 To get loading permission from Customs Department.
 
 
 Sent to Jetty team and commercial team for loading permission.
 
 
 Follow up with shipping line and by-product commercial team for necessary final documents documents for payment of Bunker differential duty.
 
 
 Final documents check &amp; verify at our end and also prepare final calculation
 
 
 Approval note sent to Finance for payment of Bunker final differential duty payment
 
 
 Final differential letter prepare at our end and also sent to Custom for prepararion of challans at CHA end
 
 
 Follow up with Finance team for arrangement of DDs.
 
 
 Follow up with CHA and bank for bank endorsed challans
 
 
 All bank endorsed challans sent to concern team through mail.
 
 
 Custom Clearance:- To get loading permission for export consignment on or before arrival of shipment. Follow up with by-product commercial team for necessary documents in advance before 4 to 5 days of arrival of shipment.
 
 
 In case export incentatives to be claimed informing and filling of shipping bills to get export benefit to Company
 
 
 To arrange necessary documents check and verify at our end and all verified documest sent to CHA for filling of shipping Bill to get loading permission.
 
 
 To submit all necessary documents to Custom to get loading permission
 
 
 Follow up with CHA regarding shipping BIlls filed or not.
 
 
 To get discharge permission / loading permission from Customs Department.
 
 
 Informing jetty team and commercial team regarding discharge permission / loading permission granted by Customs
 
 
 Follow up to arrange post export documents to customs. (Like Bill of lading, Statement of facts, Mate Receipt)
 
 
 To send Bills of Entry and Shipping Bills to banks for closure of IDPMS , GST team for IGST credit purpose and Coomercial team for GRN purpose.
 
 
 Ensuring effictive statutory compliance of : Customs procedures and notification.
 
 
 FINAL ASSESSMENT OF BILLS OF ENTRY &amp; SHIPPING BILLS Working for payment of interim differential customs duty based on Quotational Period
 
 
 Planning to fund intimation before 1 to2 days once QP finalization.
 
 
 Follow up with Finance team reading fund of diffrential duty and DDs and also sent approval note.
 
 
 Follow up with CHA regarding preapartion of differential duty challan and informed to Custom Authority.
 
 
 Follow up with CHA regarding DD submitted to bank and also get bank endorsed challan and sent to concern team for the purpose of IGST cedit avail and accounting.
 
 
 Follow-up with procurement team for scan copy of final invoice for the purpose of payment of balance differential duty.
 
 
 Check &amp; verify final invoice as per contract.
 
 
 Duty Calculation sheet to be prepared before payment of final invoice.
 
 
 If final invoice is not preapared as per contract, we have intimate to procurment team and hold balance payment of suppllier by Treasury team.
 
 
 Follow-up with procurement team for despatch /demurrage confirmation+ final assay report+load port report as per contract.
 
 
 in case, if differential duty payment arise due to increase in final value and on receipt of final invoice to make final payment.
 
 
 Planning fund intimation before 1 to2 days once increase in final value and on receipt of final invoice .
 
 
 Follow up with Finance team for arrangement of diffrential duty fund and DDs and also sent approval note.
 
 
 Follow up with CHA regarding preapartion of differential duty challan and informed to Custom Authority.
 
 
 Follow up with CHA regarding DD submitted to bank and also get bank endorsed challan and sent to concern team for the purpose of IGST cedit avail and accounting.
 
 
 Follow-up with procurement team for final invoices for submission of original bank endorsed hard copies of final invoices for purpose of submission of final assessment of bills of entry.
 
 
 Check &amp; verify original bank endorsed final invoices and calculation as per contract.
 
 
 Submission of requisite documents for final assessment of Bills of entry to customs department.
 
 
 Submission of requisite documents for final assessment of shipping bills to customs department.
 
 
 follow up with CHA for receipt of acknowledgment of submission of final assessment documents to Custom.
 
 
 Follow-up for final assessment of bills of entry &amp; shipping bills with the customs department.
 
 
 To check &amp; verify final assessment Bill of Entry and shipping Bill.
 
 
 Sending concern team final assessment Bill of Entry and shipping Bill for IDPM closure and Audit purpose of GST.
 
 
 Timely submission of application for refund of customs duty and follow-up for sanction on time Ascertain the refund claim of Bills of Entry assessed finally
 
 
 If final invoice value decrease to provisional invoice and BOE final assessed then to file Refund claim.
 
 
 Follow with Auditor for CA certificate to be submitted with Refind claim application
 
 
 Calculation and arrangement of documents for filling of refund claim application
 
 
 Submission of refund claims with respective customs Authorities
 
 
 follow up with CHA for acknowledgment of submission of refund application documents to Custom.
 
 
 If any query raised by Custom for Refund claim application, to submit all required documents promptly.
 
 
 Follow up till sanction of Refund Claim
 
 
 Post Refund claim sanctioned, to ensure/check to Finance team once refund amount get credited in our Bank account.
 
 
 Refund Bills entry details remove from receivable account once refund amount received.
 
 
 If Bill of Entry assessed wrongly to Custom Authority, we have resent the Bills of Entry to Custom for making proper correction. i.e. amendment of Bills of Entry
 
 
 Follow with CHA / Customs for re-assessment of Bill of Entry.
 
 
 Legal compliance / MIS / Miscellaneous To Prepare Cash Flow for estimation of duty requirement for import consignments.
 
 
 Monthly MIS regarding for taking Input tax credit to be sent to GST team on Monthly basis.
 
 
 Monthly MIS regarding Captive cargo details to be sent to Finance team.
 
 
 Monthly MIS regarding RODTEP utlisation details to be sent to Finance team.
 
 
 Support to file appeal related to customs with co-ordination of Legal adviser and HOD.
 
 
 Vessel Planner for imported consignments.
 
 
 ERP Implementation for various activities for smooth functioins.
 
 
 Cost Saving /Challanging work/Activities Montioring and arranging final invoices instead of provisional invoice where QP has been finalized before arrival of shipments resulting into save interest cost, huge amount of fund blackage nad closure of IDPMS
 
 
 In case of imports of by- Product, utilizing RODTEP scripts of other units for payment of the basic Custom duty as result of which cash benefit is appicable to other unit and cash receipt of our RODTEP scripts generated on export product of Birla Copper
 
 
 Monitoring of Changes in Exchange rate one day before and accordingly Filing Bill of Entry to avoid excess Customs Duty payment due to increase in Exchange rate resulting into savings of lakhs of Rs. of Company.
 
 
 Monitoring regarding Filing of Bill of Entry on 1st day of month if Vessel Arrives in end of month to save interest cost on Differential duty if arises.
 
 
 Tracking of Customs Duty payment done on time to save penalty charges if payment not done / reflected at Customs EDI system as result to avoid interest Cost.
 
 
 SYSTEM IMPROVEMENT To ensure and smooth functioning of EXIM related activity in EKAYAAN
</div>

Support Custom Clearance

Five Below

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go& Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
 
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
 
RESPONSIBILITIES
 
<ul>
<li>Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.</li>
<li>Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.</li>
<li>Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor</li>
<li>Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.</li>
<li>Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.</li>
<li>Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.</li>
<li>Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.</li>
<li>Partners with the entire store leadership team in merchandising procedures and World Recovery.</li>
<li>Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room</li>
</ul>
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
 
QUALIFICATIONS
 
<ul>
<li>High School Graduate or equivalent</li>
<li>College experience preferred</li>
<li>Minimum 1 years of management experience</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to multi-task</li>
<li>Creative thinking</li>
<li>Ability to maintain composure under pressure</li>
</ul>
ESSENTIAL JOB FUNCTIONS
 
<ul>
<li>Frequently operate cash register</li>
<li>Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet</li>
<li>Frequently ascend/descend ladders in order to retrieve and put away stock</li>
<li>Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor</li>
<li>Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations</li>
<li>Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise</li>
<li>Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)</li>
<li>Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures</li>
<li>Must be able to remain in a stationary, upright position for 80% of the time</li>
</ul>
Explore ourbenefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!benefits.fivebelow.com/public/welcome
 
Five Below is anEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
 
Five Below is committed to working with and providing reasonableaccommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.crewservices.zendesk.com/hc/en-us/requests/new
 
Position Type: 
Hourly
 
Position Starting At: 
$11.50
 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visitFive Below's Career Site to verify the posting.fivebelow.com/info/careers

Support Lead Part Time - Wyomissing PA

Search 10000+ Application support lead jobs near you this January. New roles added regularly across leading industries. Apply today.