application support technician

AppsComm Technologies LLC

<p>Dubai, UAE | Full-Time | Contract / Temporary Accepted</p><p><b>AppsComm Technologies LLC</b> is hiring a <b>Post Driver with Helper</b> to support ELV, ICT, CCTV, and Access Control installations across Dubai and the UAE.<br/>We are accepting <b>full‑time, contract, and temporary</b> applicants.</p><p><b>Role Summary</b></p><ul><li>Operate post‑driving equipment for CCTV poles, barriers, bollards, signage</li><li>Assist ELV/ICT technicians during site works</li><li>Transport tools, materials, and equipment</li><li>Follow site safety rules and company procedures</li><li>Support Access Control and Gate Barrier installations</li></ul><p><b>Requirements</b></p><ul><li>Valid UAE driving licence (light/heavy)</li><li>Experience in ELV/ICT/ACS sites preferred</li><li>Physically fit for outdoor work</li><li>Team-oriented and able to follow instructions</li><li>Basic understanding of site safety</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary</li><li>Accommodation/transport support (as applicable)</li><li>Work on major UAE projects</li><li>Stable employment with contract/temporary options</li></ul><p>Job Types: Full-time, Temporary<br/>Contract length: 6 months</p><p>Application Question(s):</p><ul><li>Are you currently based in the UAE? </li><li>Do you have any technician/ELV installation experience?</li></ul><p>License/Certification:</p><ul><li>UAE driving licence (Required)</li></ul><p>Work Location: In person</p>

Driver + Helper – ELV / ICT / ACS Support

VeeRteq Solutions Inc.

<div><p>Job Title: COURTS(AOC) - Data Migration Field Support Technician</p>
<p>Location: Boise, ID</p>
<p><b>General Position Summary</b><b>:</b></p>
<p>The Data Migration Field Support Technician supports data migration efforts for the Idaho Supreme Court in the trial courts. The position is located based in Boise, Idaho and requires the resource to be fully onsite for the role.</p>
<p></p><p><b>How We Work:</b></p>
<p>The Administrative Office of the Courts is committed to supporting the mission of the Idaho Courts through the use of an agile approach that aligns strategy, work, and capacity. This approach empowers our employees to respond quickly and efficiently to meet the needs of our customers: citizens, courts, judges, employees, and other stakeholders. We believe in continual improvement of our services and products to better serve and support our customers and the evolving environment. Employees are future-focused, take initiative, and are personally responsible for work delivery and professional growth. Our leaders are committed to professional development and growth of employees by empowering and supporting motivated individuals; providing clarity and focus for projects; giving those individuals the environment and support they need; and fostering a culture of collaboration, transparency, learning, trust and shared accountability.</p>
<p><b>Major Duties and Responsibilities</b><b>:</b> (The examples provided do not cover all of the duties which the incumbent of this position may be required to perform.)</p>
<ul><li>Understands court processes to ensure that problem solutions match user needs in an appropriate manner.</li>
<li>Work closely with IT leadership and district court leadership to prioritize daily tasks and projects while providing responsive and timely end-user customer support.
</li><li>Performs installation, configuration, and troubleshooting of standard user desktop/laptop computing hardware, printers and peripheral devices in accordance with IT procedures.</li>
<li>Coordinates and/or migrates customer data and information from decommissioned devices to new equipment.</li>
<li>Installs, configures, and maintains software on mobile devices.</li>
<li>Works with IT colleagues to assist in coordinating equipment shipments and receivables as well as processing surplus equipment in accordance with Court procedures.</li>
<li>Informs inventory system by keeping up-to-date and accurate records of serialized asset information.</li>
<li>Works closely with court staff and local administration with office moves, adds, and changes as required.</li>
<li>Corresponds with users and staff concerning issue status, resolution, and task completion.
</li><li>Escalates issues are to other members of the technical services team as appropriate.
</li><li>Collaborates with IT staff to test, troubleshoot and validate new hardware and applications.</li>
<li>Attends meetings as required.</li>
</ul><p><b>Minimum Qualifications</b><b>:</b></p>
<p>The Idaho Courts reserve the right to consider an equivalent combination of education, training, and/or experience necessary to successfully perform the major responsibilities of the position.</p>
<p><i>Education and Experience:</i></p>
<ul><li>Three years of IT support experience.</li>
<li>Bachelor's Degree preferred.</li>
</ul><p><i>Knowledge, Skills, and Abilities:</i></p>
<p>Experience onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions;</p>
<p>Experience migrating end user emails and documents to Outlook and OneDrive;</p>
<p>Experience with troubleshooting and maintaining Windows Active Directory users, computers and policies, preferred;</p>
<p>Experience troubleshooting with Microsoft Windows 10;</p>
<p>Experience troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts;</p>
<p>Experience with basic network (wired and wireless) configuration and troubleshooting including ping and trace route, preferred;</p>
<p>Knowledge of court processes and court information systems preferred;</p>
<p>Skill in providing excellent customer service;</p>
<p>Ability to travel throughout the state as needed;</p>
<p>Ability to communicate effectively verbally and in writing;</p>
<p>Ability to understand impacts of software, system, or application changes on customers;</p>
<p>Ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts;</p>
<p>Ability to work independently.</p></div>

COURTS(AOC) - Data Migration Field Support Technician

Vital Services

<div><p>Vital Services is seeking an experienced, talented, and knowledgeable Commercial Insurance Technology Business Analyst to join our growing Information Technology team.</p>
<p>As the Commercial Insurance Technology Business Analyst, you will serve as a key liaison between commercial insurance clients, business stakeholders, and technology teams. This role focuses on understanding client initiatives within the property &amp; casualty insurance industry and translating those business needs into clear, actionable technical requirements and solutions.</p>
<p>The analyst partners closely with customers and internal teams to ensure applications, enhancements, and projects are well-defined, properly configured, thoroughly tested, and successfully delivered. This position blends business analysis, application support, and project coordination, with a strong emphasis on communication, execution, and customer satisfaction.</p>
<p></p><p><b>Essential Duties and Responsibilities</b> <b>for the Commercial Insurance Technology Business Analyst include the following:</b></p>
<p>Client &amp; Business Engagement</p>
<ul><li>Engage with commercial insurance clients to understand business initiatives, operational needs, and technology challenges.</li><li>
Act as a trusted point of contact who can confidently discuss insurance workflows, data, and system capabilities with customers.</li><li>
Translate client goals into functional and technical requirements that development and application teams can execute.</li></ul>
<p></p><p>Business Analysis &amp; Requirements</p>
<ul><li>Gather, analyze, and document business and system requirements through client meetings, interviews, workflow analysis, and documentation review.</li><li>
Identify implied or unspoken requirements based on insurance processes and system behavior.</li><li>
Develop clear functional specifications, including system inputs, outputs, interfaces, workflows, and performance requirements.</li></ul>
<p></p><p>Technology &amp; Application Support</p>
<ul><li>Monitor and manage application and/or project -related support tickets, ensuring timely resolution and appropriate escalation.</li><li>
Support user setup and security permissions within business applications.</li><li>
Assist with testing new software releases, system enhancements, and reports.</li></ul>
<p></p><p>Project &amp; Delivery Coordination</p>
<ul><li>Coordinate and manage project tasks, track progress, communicate status updates, and help resolve blockers across teams.</li><li>
Evaluate scope changes and communicate impacts on timelines, deliverables, and priorities.</li><li>
Develop and execute test plans, conduct user acceptance testing when needed, and ensure solutions meet requirements.</li></ul>
<p></p><p>Documentation &amp; Knowledge Management</p>
<ul><li>Document processes, procedures, and system behavior to promote sustainable knowledge management.</li><li>
Maintain records of issues, solutions, configurations, and testing artifacts to support audit and operational needs.</li><li>
Contribute to internal documentation and client-facing materials as needed.</li></ul>
<p></p><p><b>Qualifications</b> <b>for the Commercial Insurance Technology Business Analyst:</b></p>
<ul><li>A minimum of 3 years of experience in business analyst, project manager, application / software support technician, or similar role required.</li><li>
A minimum of 5 years of experience in a technical customer support role.</li><li>
Associate's or Bachelor's Degree in Mathematics, Economics, Business, Computer Science, or other quantitative degrees preferred.</li><li>
Experience with insurance software, such as, Vertafore IMS, ImageRight, NetRate, AMS360, Sapiens, Surefyre, Applied Systems, EZLynx, or similar..</li><li>
Strong working knowledge of SQL and data querying.</li><li>
Experience with reporting and analytics tools such as Power BI, SSRS, Tableau, Qlik, or similar.</li><li>
Familiarity with data sources such as SQL Server, Excel, cloud data platforms, or legacy systems.</li><li>
Experience in Agile or iterative development environments is a plus.</li></ul>
<p></p><p><b>Competencies and Success Factors of the Commercial Insurance Technology Business Analyst:</b></p>
<ul><li>Information technology support experience.</li><li>
Commercial insurance, property and casualty lines industry experience.</li><li>
Strong detail orientation and communication / listening skills.</li><li>
Possess a strong work ethic and team player mentality.</li><li>
Can work under minimal supervision.</li><li>
Able to follow documented processes.</li><li>
Become proficient in the use, configuration, and support of our client's applications.</li></ul>
<p></p><p><b>Pay Range: $70,000 &ndash; $90,000, dependent on experience</b></p></div>

Commercial Insurance Technology Business Analyst

Virginia Community College System

<div><div><div>Posting Summary
</div><p></p><div><div><div><div><b>Working Title</b></div> <div>User Support Technician</div>
</div><br>
<div><div><b>Role Title</b></div> <div>Information Technology Specialist I</div>
</div><br>
<div><div><b>Role Code</b></div> <div>39111-SW</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Nonexempt</div>
</div><br>
<div><div><b>Pay Band</b></div>
</div><br>
<div></div><div><div><b>Position Number</b></div> <div>282W0068</div>
</div><br>
<div><div><b>Agency</b></div> <div>Piedmont Virginia Community College</div>
</div><br>
<div><div><b>Division</b></div> <div>Piedmont Virginia Community College (Div)</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Albemarle - 003</div>
</div><br>
<div><div><b>Hiring Range</b></div> <div>$21.25 per hour</div>
</div><br>
<div><div><b>Emergency/Essential Personnel</b></div> <div>No</div>
</div><br>
<div><div><b>EEO Category</b></div> <div>3-Technicians</div>
</div><br>
<div><div><b>Full Time or Part Time</b></div> <div>Part Time</div>
</div><br>
<div><div><b>Does this position have telework options? -Telework options are subject to change based on business needs-</b></div>
</div><br>
<div></div><div><div><b>Does this position have a bilingual or multilingual skill requirement or preference?</b></div>
</div><br>
<div></div><div><div><b>Work Schedule</b></div>
<div>Typical schedule is Monday through Friday and occasional Saturdays on rotation with flexibility. This is a part-time position providing in-person support services on-site in Charlottesville, Virginia. Remote work is not available for this role.<br>
</div>
</div><br>
<div><div><b>Sensitive Position</b></div> <div>No</div>
</div><br>
<div><div><b>Job Description</b></div><br>
<p></p><div><div><br>
Piedmont Virginia Community College (PVCC) is a nonresidential two-year institution of higher education that serves Central Virginia &ndash; principally residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa and Nelson. Our scenic campus is located in Albemarle County, Virginia. We are one of 23 community colleges in Virginia that comprise the Virginia Community College System (VCCS).</div><div></div><div><br>
<br>
<b>Position Description &ndash; User Support Technician</b><br>
</div><div>Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: <b>pvcc.edu</b><br>
</div><div>PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.<br>
</div><div><b>Position Title: </b>User Support Technician<br>
</div><div><b>Department: </b>Technology Services<br>
</div><div><b>Employment type: </b>Part &ndash; Time wage, non-benefitted, 29 hours per week or less<br>
<br>
<b>Position Purpose:</b> Provides first level (Tier I) helpdesk support to college faculty, staff and students who contact the Technology Services helpdesk. Responsible for maintaining the College&rsquo;s computers and associated peripheral equipment including preventive maintenance and repairs to other electronic office and classroom equipment. This equipment includes network components, computers, servers, audio-visual, video conference equipment, telephones, and other classroom electronics.<br>
</div><div><b>Duties and Responsibilities:</b><br>
</div><ul><li>Serve as the first point of contact for technical support via phone, email, chat, ticketing system, and in-person.</li>
<li>Troubleshoot and resolve hardware, software, network, and account access issues remotely or onsite.</li>
<li>Escalate complex issues to appropriate support teams, ensuring clear documentation and communication.</li>
<li>Maintain accurate records of support requests, resolutions, and asset tracking in the ticketing system.</li>
<li>Install, configure, and maintain computers, software, and peripheral devices across administrative and instructional areas.</li>
<li>Provide support for audio-visual equipment in classrooms and meeting spaces, including setup, maintenance, and troubleshooting.</li>
<li>Support internal and external events across multiple campus locations, including occasional off-hours.</li>
<li>Assist with onboarding and offboarding processes by preparing and recovering technology assets.</li>
<li>Participate in lifecycle management of technology, including procurement, surplus, and disposition.</li>
<li>Create and maintain user documentation, knowledge base articles, and training materials.</li>
<li>Attend departmental and stakeholder meetings to support Technology Services initiatives and gather feedback.</li>
<li>Research and recommend new technology solutions and configurations for college use.</li></ul></div><br>
<div></div>
</div><br>
<div><div><b>Special Assignments</b></div>
<p>May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.</p><br>
</div><br>
<div><div><b>KSA's/Required Qualifications</b></div>
<ul><li>Ability to provide high quality customer service</li>
<li>Ability to learn and implement new technology solutions</li>
<li>Use and configuration of computing devices (Laptops, tablets, cell phones, etc)</li>
<li>Basic knowledge of Various OS&rsquo;s including Windows 10/11, MacOS, and/or iOS</li>
<li>Basic networking knowledge including LAN, WAN, and wireless configuration, primarily for endpoint support</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to work both independently, as well as part of a larger team</li>
<li>Ability to lift 50 lbs.</li>
<li>Ability to scale ladders</li>
</ul>
</div><br>
<div><div><b>Additional Considerations</b></div>
<ul><li>Intermediate knowledge of Various OS&rsquo;s including Windows 10/11, MacOS, and/or iOS preferred</li>
<li>Basic knowledge of scripted installations of operating systems and software to support deployment of faculty/staff and student computer workstations preferred</li>
<li>CompTIA A+ certification or equivalent preferred</li>
<li>Demonstrated experience working in a helpdesk environment preferred</li>
<li>Demonstrated experience working in a higher education environment preferred</li>
<li>Additional education, preferably in Information Technology or a related field</li>
</ul>
</div><br>
<div><div><b>Operation of a State Vehicle</b></div> <div>No</div>
</div><br>
<div><div><b>Supervises Employees</b></div> <div>No</div>
</div><br>
<div><div><b>Required Travel</b></div>
<div>minimal</div>
</div><br>
</div></div></div><div><div>Posting Detail Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>WGE_3180P</div>
</div><br>
<div><div><b>Recruitment Type</b></div> <div>General Public - G</div>
</div><br>
<div><div><b>Number of Vacancies</b></div> <div>1</div>
</div><br>
<div><div><b>Position End Date (if temporary)</b></div>
</div><br>
<div></div><div><div><b>Job Open Date</b></div> <div>05/08/2026</div>
</div><br>
<div><div><b>Job Close Date</b></div> <div>06/01/2026</div>
</div><br>
<div><div><b>Open Until Filled</b></div>
</div><br>
<div></div><div><div><b>Agency Website</b></div> <div>pvcc.edu</div>
</div><br>
<div><div><b>Contact Name</b></div> <div>Human Resources</div>
</div><br>
<div><div><b>Email</b></div> <div>humanresources@pvcc.edu</div>
</div><br>
<div><div><b>Phone Number</b></div> <div>434.961.6567</div>
</div><br>
<div><div><b>Special Instructions to Applicants</b></div>
<div>In support of the Commonwealth&rsquo;s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth&rsquo;s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging &amp; Rehabilitative Services (DARS), or the Department for the Blind &amp; Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:</div>
</div><br>
<div><div><b>Additional Information</b></div>
</div><br>
<div></div><div><div><b>Background Check Statement Disclaimer</b></div>
<p>The selected candidate&rsquo;s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth&rsquo;s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/</p><br>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.</div>
</div><br>
<div><div><b>ADA Statement</b></div>
<div>The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.</div>
</div><br>
<div><div><b>E-Verify Statement</b></div>
<p>VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.</p></div></div></div></div></div><div></div>

User Support Technician

Vanderlande Industries

<div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
Controls Support Technician Il<p></p><h3 class="jobSectionHeader"><b>
Job Description</b></h3><p>
As a Controls Support Technician, you will support operations and maintenance of the parcel handling system at an Air Freight Facility. You will perform emergency, preventive, and corrective electro-mechanical and basic PLC maintenance, resolve system errors, clear jams, and handle manual encoding and load corrections. You ensure systems operate efficiently and remain in optimal condition.</p><p></p><p><b>
Job Tasks and Responsibilities:</b></p><ul><li>
Troubleshoot electrical, mechanical, and basic PLC issues in automated systems</li><li>
Perform PLC/VFD diagnostics, parameter adjustments, backups, and version control</li><li>
Conduct inspections, preventive/corrective and emergency maintenance; manage spare parts</li><li>
Execute maintenance using diagrams, manuals, and testing tools</li><li>
Maintain reports, service records, and parts usage</li><li>
Resolve sortation system errors and conveyor automation malfunctions.</li><li>
Respond to alarms, service calls, and system faults</li><li>
Clear jams quickly to restore operations</li><li>
Follow safety procedures, including Lock-Out/Tag-Out</li><li>
Utilize safe work practices to troubleshoot/repair electrical issues, and perform mechanical repairs as well.</li><li>
Maintain clean and safe work areas</li><li>
Support system optimization and assist team as needed</li></ul><p></p><p><b>
Knowledge, Skills, Abilities:</b></p><ul><li>
Proactive, team-oriented, and customer-focused</li><li>
Strong communication, troubleshooting, and analytical skills</li><li>
Safety awareness and ability to work under pressure</li><li>
Organized, disciplined, and results-driven</li><li>
Able to prioritize and adapt in a fast-paced environment</li><li>
Basic computer and equipment knowledge</li></ul><p></p><p><b>
Basic Qualifications:</b></p><ul><li>
Associate degree (electro-mechanical or related)</li><li>
2+ year electro-mechanical maintenance experience</li><li>
2+ year CMMS experience (preferably Maximo)</li><li>
2+ years of experience with PLC systems (Allen-Bradley and/or Siemens), including SCADA log analysis and troubleshooting.</li><li>
Ability to perform repairs, fault finding, and train others</li></ul><p></p><p><b>
Other Requirements:</b></p><ul><li>
Valid driver&rsquo;s license</li><li>
Ability to obtain and maintain Airport ID badge</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Certified/Licensed Electrician</li><li>
PLC programming or code-reading experience</li></ul><p><b>
Position Details:</b></p><ul><li>
Full-time; 24/7 operations; overtime common; Shift flexibility is a plus.</li><li>
Occasional international travel for training</li><li>
Work Schedule: Monday through Friday, 6:00 AM to 2:30 PM</li><li>
No supervisory responsibilities</li></ul><p></p><p><b>
Physical Demands:</b></p><p>
Frequent lifting (up to 50 lbs, occasionally up to 120 lbs), climbing, working at heights, and accessing confined spaces. Requires standing, walking, bending, and use of tools.</p><p></p><p><b>
Work Environment:</b><br>
Exposure to noise, moving machinery, and varying weather conditions. Work areas include package handling facilities or a warehouse environment. Fast-paced environment with strict deadlines.</p><p><b>
Other Duties:</b><br>
Responsibilities may change as needed. Reasonable accommodations provided where applicable.</p></div>

Controls Support Technician Il

IT Support Technician I

Morris & Dickson

<div><p>Morris &amp; Dickson Co. is a leading pharmaceutical distribution company with a longstanding commitment to excellence in service and reliability. With more than 180 years of service, we combine the stability of a legacy business with the energy of a rapidly growing organization. As we continue to grow, we remain committed to fostering a culture of excellence that puts customers first and empowers our people to deliver impact every day.</p><p><b><br>
About the Role</b></p><p>
As a Tier 1 Hardware &amp; Software Support Technician, you will serve as the first line of support for end users across our Shreveport campus. This on-site role is responsible for troubleshooting and resolving technical issues related to Windows PCs, basic networking, mobile devices, and core business applications. You will work closely with our IT team to ensure a seamless technology experience for employees and contribute to maintaining an efficient, secure, and reliable computing environment.</p><p><b>
What You&rsquo;ll Do</b></p><ul><li> Provide first-level technical support for hardware, software, and peripheral issues.</li><li> Troubleshoot Windows PC performance, connectivity, and configuration problems.</li><li> Assist with workstation setup, imaging, deployment, and maintenance.</li><li> Support users with Office 365 applications, email, Teams, and collaboration tools.</li><li> Escalate complex issues to Tier 2/3 support as necessary while maintaining ownership of the ticket lifecycle.</li><li> Document issues, resolutions, and processes in the ticketing system.</li><li> Perform basic troubleshooting on network connectivity (wired and wireless).</li><li> Support mobile devices, printers, and common enterprise applications.</li><li> Maintain high customer service standards in all interactions with end users.</li><li> Assist with hardware inventory, equipment moves, and asset tracking.</li></ul><p><b>
What Success Looks Like</b></p><ul><li> Employees receive timely, friendly, and reliable support that keeps them productive and confident in their technology.</li><li> Issues are resolved efficiently or escalated appropriately, with clear ownership from intake through resolution.</li><li> You embody M&amp;D&rsquo;s values in how you show up and support the team</li></ul><p><b>
What You&rsquo;ll Need to Succeed</b></p><ul><li> 1&ndash;2 years of technical support, help desk, or desktop support experience.</li><li> Strong understanding of Windows 10/11 operating systems.</li><li> Basic knowledge of networking concepts (DNS, DHCP, IP addressing).</li><li> Familiarity with hardware components and PC troubleshooting techniques.</li><li> Excellent communication and customer service skills.</li><li> Ability to lift and move equipment (up to 40 lbs) as needed.</li></ul><p><b>
Desired Attributes</b></p><ul><li> Strong problem-solving mindset and attention to detail.</li><li> Ability to work independently and as part of a collaborative IT team.</li><li> Eagerness to learn new technologies and processes.</li><li> Positive attitude with a customer-first approach.</li></ul><p><b>
Comprehensive Benefits</b></p><ul><li> Medical, Dental, and Vision Insurance</li><li> HRA, HSA, and FSA reimbursement accounts</li><li> Basic &amp; Voluntary Life Insurance</li><li> Short &amp; Long-term Disability Insurance</li><li> Paid Time Off</li><li> Paid Holidays</li><li> Fitness Program Reimbursement</li><li> Employee Assistance Program</li><li> 401K Savings Plan with a company match</li></ul><p><b>
Why Join Us</b></p><p>
At M&amp;D, you&rsquo;ll be part of a mission that matters. We take pride in our history, but we&rsquo;re building for the future and that means investing in people who care about doing meaningful work with a strong, stable company. You&rsquo;ll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.</p></div>

IT Support Technician 1

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