applications development analyst

Members Mortgage Services

<div><p><b>Applications Analyst</b></p><p><b>
About Us
</b></p><p>Members Mortgage Services connects Credit Unions and their members with competitive mortgage loan products. MMS is owned by a cooperative group of Credit Unions. Together, we are committed to helping our partners and their members with all their home lending needs.
</p><p>At MMS, we look for candidates with the right job skills and the right level of interest in what we do. Our hiring process is designed to find out whether you are the right fit to come grow with us. At MMS, we offer a friendly environment where every employee brings a positive attitude to serve, learn and develop others. Employees serve each other and the company serves its employees. Together, we help Credit Unions make home ownership a reality for their members.
</p><p></p><p><b>What You'll Do</b><br>
As an Applications Analyst, you'll be responsible for the support, maintenance, documentation, and configuration executions of the business applications for the origination and servicing processes. You'll focus on system performance, meeting quality standards, and ensuring user access management follows established policies and procedures. You'll work with project teams to maximize productivity with the goal of making MMS a more efficient organization.
</p><p></p><p><b>Key Responsibilities</b></p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Design and maintenance of business applications while collaborating within the team on problem solving efforts, analysis, network connectivity and integrations.
</li><li>Business applications setup for partner onboarding and acquisitions.
</li><li>May provide business applications training to partners and staff.
</li><li>Collaborates on technical issues with partners using MMS applications.</li><li>
Responsible for the design and maintenance of business applications while collaborating within the team on problem solving efforts, analysis, network connectivity and integrations.
</li><li>Handles business applications setup for partner onboarding and acquisitions.
</li><li>At times, may provide business applications training to partners and staff.
</li><li>Collaborates on technical issues with partners using MMS applications.
</li></ul><p></p><p><b>What You'll Bring</b></p><ul><li>
Associate degree required. Bachelor&rsquo;s degree is preferred or industry experience equivalent.</li><li>
2-3 years of related experience is required.</li><li>
Prior mortgage industry technical experience preferred.</li><li>
Experience working with ICE Mortgage Technologies Encompass platform required.</li><li>
Must successfully demonstrate a high attention to detail and excellent analytical skills.</li><li>
Working knowledge of web-based programming preferred.</li><li>
Requires excellent verbal and written communication skills with a demonstrated ability to successfully maintain confidentiality.</li><li>
Persuasive and professional oral and written communication skills.</li><li>
Ability to work in stressful, high-pressure situations.</li><li>
Must be a self-starter and able to work independently or in a team environment.</li></ul><p><b><br>
Work Environment</b><br>
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. May need to complete work after hours or on weekends as needed.</p><p><b>
Physical Demands</b><br>
While performing the duties of this job, the employee is regularly required to, stand or sit, talk, hear, and operate a computer and telephone. Light to moderate lifting is occasionally required.
</p><p><b>Disclaimer</b>This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position.</p><p>
</p><p><b>Why Join MMS?</b></p><ul><li>
Supportive, collaborative teams</li><li>
Professional development programs and tuition reimbursement</li><li>
Comprehensive benefits</li><li>
401(k) matching once you've been with the organization for a year.</li><li>
Meaningful work that impacts dreams of homeownership</li><li>
Generous paid time off</li></ul><p><b>
Apply today and help us transform mortgage technology!</b></p></div>

Applications Analyst

Public Library of Science

<div><p>PLOS is a nonprofit, Open Access publisher empowering researchers to accelerate progress in science and medicine by leading a transformation in research communication. The <b>Application Analyst &ndash; Data</b> will focus on improving how PLOS manages, connects, and understands data across its application ecosystem. This role will center on integrating systems, ensuring data consistency and accuracy across platforms such as Tableau, SQL, and other reporting tools, while learning and supporting Editorial Manager (EM) as needed. The analyst will act as a data steward for the applications team&mdash;monitoring data quality, maintaining field mappings, and ensuring seamless data flow between systems.</p>
<p>
The Application Analyst has a strong understanding of enterprise level applications, understands both their current configurations and our business objectives, and is responsible for supporting and implementing scalable solutions proactively and effectively. The Application Analyst is responsible for working closely with stakeholders, other Digital team members, and end-users to refine and prioritise user demands, to support a robust ecosystem of solutions, and to ultimately help the organisation achieve its business goals.</p>
<p>
This position demands an understanding of information technology concepts as well as strong communication skills, with an eye for agile process optimization, continuous improvement, and excellent customer service.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Administer and maintain various environments within your designated enterprise applications (e.g. Tableau, JIRA, Confluence, Alchemer, NetSuite, HubSpot) including data management, system configuration and security practices</li>
<li>Perform routine maintenance tasks (i.e. monitoring usage and archiving data as needed)</li>
<li>Advise business users on application usage and best practices. Proactively monitor usage and identify and propose improvements</li>
<li>Facilitate collaboration among stakeholders to translate business requirements into technical specifications and estimates</li>
<li>Communicate policies and outages, bugs, workarounds and solutions to internal and external users.</li>
<li>Provide end-user support and administration for all user needs: including user account maintenance, reports, and dashboards.</li>
<li>Act as a subject matter expert for internal stakeholders, participating in chartered and team programs and communicating stakeholder needs within the Platforms team.</li>
<li>Partner with the Technology Services team to establish and enhance application integrations and uphold security best practices</li>
<li>Create and maintain technical documentation on policies, procedures, and workflows and deployed configurations.</li>
<li>Troubleshoot and work with staff and/or vendors to resolve reported issues, escalating technical issues to the vendor for resolution as necessary.</li>
<li>Maintain and enhance relationships with system vendors.</li>
<li>Uphold a high standard of customer service to all as a representative of the Digital team.</li>
<li>Ensure compliance with relevant standards, regulations and PLOS's internal policies.</li>
<li>Manage data in accordance with our Information Governance policy and other legal frameworks, such as GDPR</li>
<li>Ensure systems and data are secure in accordance with our cybersecurity policy</li>
<li>Monitor and evaluate incoming issues, ensure timely follow-up, and foster a culture of support.</li>
<li>Functional knowledge of business systems</li>
<li>Experience administering large, enterprise-wide applications</li>
<li>Results-driven, capable of balancing multiple high priorities and quickly determining priority</li>
<li>Customer-oriented, with the ability to develop and maintain excellent relationships externally and internally</li>
<li>Excellent troubleshooting, problem-solving, and analytical skills</li>
<li>Adept at queries, report writing and presenting findings</li>
</ul><h4 class="jobSectionHeader"><b>Knowledge and Skills</b></h4>
<ul><li>Proficiency with data and reporting tools such as Tableau, SQL, and related data visualization or analytics platforms.</li>
<li>Understanding of system integrations, data mapping, and ensuring data quality and consistency across applications.</li>
<li>Strong analytical and collaboration skills, with the ability to partner effectively with engineering and other teams to support data-driven initiatives.</li>
<li>Experienced with administering enterprise systems or platforms. Enterprise application certification(s) a plus</li>
<li>Business analysis background with additional focus on business process management</li>
<li>Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy</li>
<li>Strong understanding of typical operational workflows spanning multiple business functions and systems (e.g. Sales, Marketing, Customer Service, Finance, etc.)</li>
<li>Excellent communication skills, both verbal and written. Must be able to clearly articulate and present findings and recommendations to both technical and non-technical team members</li>
<li>Results driven, capable of balancing multiple high priorities and quickly determining priority</li>
<li>Ability to multitask, prioritising multiple assignments to meet deadlines</li>
<li>Self-directed and capable of working under minimal supervision.</li>
<li>Familiar with Agile development methodologies</li>
<li>Excellent troubleshooting skills</li>
<li>Positive approach to problem-solving</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Bachelor's degree in a technical or scientific field or equivalent experience</li>
<li>Administrator certification for applications which offer them</li>
<li>Experience with scientific research publishing is desirable.</li>
<li>Experience working with Publication Management Systems (Aries Editorial Manager) or similar submission tracking systems highly desirable.</li>
</ul><h4 class="jobSectionHeader"><b>Physical Requirements and Work Environment</b></h4>
<ul><li>Prolonged periods stationary at a desk and working on a computer.</li>
<li>Some domestic and/or international travel may be required</li>
<li>Rare, but occasional after-hours (evening or weekend) work.</li>
</ul>
<p>The base salary range we've established for these positions is (<b>US): $75,000 - $100,000.</b><b> </b>PLOS also offers a comprehensive benefits package summarized below.</p><br>
<p></p>
<p><b>
BENEFITS:</b></p>
<p><b>
US:</b></p>
<ul>
<li>401k with employer match</li>
<li>Employee sponsored health, dental and vision insurance (Dental and Vision 100% employer paid)</li>
<li>Paid Vacation, 11 public holidays and sick leave</li>
<li>Parental leave</li>
<li>Birthday and three winter holidays days off</li>
<li>Short term and long term disability insurance</li>
<li>2 days paid time off for volunteering per year</li>
<li>Fully remote work environment with stipend on joining for home office</li></ul><br>
<p></p>
<p><b>
About PLOS</b></p>
<p>
Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.</p>
<p>
Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.</p>
<p><b>
We're committed to equal opportunity</b></p>
<p>
We're working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out.</p>
<p>
Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all.</p>
<p>
Visit plos.org/careers to learn more.</p><p></p><div><p><br>
To learn more about how PLOS protects your privacy, see our Employee Privacy Notice.</p></div></div>

Application Analyst - Data

Alfardan Group

<div><p>Job Description</p>
<p></p><div><p>We are seeking a proactive and skilled <b>Application Analyst</b> to drive digital transformation through the development using AI tools, integration, and support of key enterprise applications. The ideal candidate possesses strong expertise in the <b>Microsoft Power Platform AI Tools like Power Apps, Power BI, Power Automate and Microsoft Dataverse</b>. This role is highly focused on leveraging low-code/no-code tools and modern AI applications to enhance business processes across our diverse portfolio.</p>
<p><b>
Key Responsibilities</b></p>
<p><b>
Application Development &amp; Analysis</b></p>
<ul>
<li>Design, develop, and deploy business applications using <b>Power Apps</b> and automate complex workflows using <b>Power Automate</b>.</li>
<li>Develop robust, interactive reports and dashboards using <b>Power BI</b> to provide actionable insights for decision-makers.</li>
<li>Collaborate with business users and vendors to translate operational requirements into technical specifications and application designs.</li>
<li>Provide support and perform minor technical configurations within the Microsoft <b>D365 F&amp;O</b> environment, demonstrating a working knowledge of its core modules (Finance, SCM, etc.).</li>
</ul>
<p><b>AI &amp; Integration</b></p>
<ul>
<li>Actively research, prototype, and implement <b>AI applications</b> using tools like <b>Microsoft Copilot, Gemini, ChatGPT</b>, and other relevant AI services to streamline business processes and enhance user experience.</li>
<li>Develop and manage seamless <b>API integrations</b> between core business systems like D365 F&amp;O and external services, adhering to data security best practices.</li>
<li>Utilize knowledge of major <b>Cloud Platforms (Azure, AWS, GCP)</b> principles to support deployment and integration architecture.</li>
</ul>
<p><b>System Support &amp; Data</b></p>
<ul>
<li>Perform root cause analysis and troubleshooting for application and integration issues across the enterprise system landscape.</li>
<li>Utilize <b>basic SQL knowledge</b> to query data for analysis, troubleshooting, and reporting purposes.</li>
<li>Ensure that application designs and implementations align with organizational security policies and governance standards.</li>
</ul>
<p><b>Project Coordination &amp; Oversight</b></p>
<ul>
<li>Act as the primary liaison between internal stakeholders and external development teams.</li>
<li>Coordinate project timelines, deliverables, and milestones across multiple platforms (mobile, AI, ERP, web).</li>
<li>Monitor progress and ensure adherence to scope, budget, and quality standards.</li>
</ul>
<p><b>Project Implementation</b></p>
<ul>
<li>Support IT implementation projects, upgrades, and migrations.</li>
<li>Manage vendor coordination, SLA compliance, and stakeholder communications.</li>
<li>Analyze business requirements, define technical specifications, and ensure timely delivery.</li>
<li>Maintain technical documentation and conduct knowledge transfer to support teams.</li>
</ul></div><p></p>
<p>Skills</p>
<p></p><div><p><b>Mandatory Experience:</b></p>
<ul>
<li><b>3 to 5 years</b> of hands-on experience in application development and support.</li>
<li>Proven expertise in the development and deployment of solutions using the <b>Microsoft Power Platform</b> (Power BI, Power Apps, Power Automate).</li>
<li>Working knowledge of <b>Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O)</b>.</li>
<li>Experience with <b>API Integrations</b> and understanding of <b>data security best practices</b>.</li>
<li>Demonstrated experience in developing or integrating with <b>AI applications</b> (e.g., Copilot, Gemini, or similar LLM/AI services).</li>
</ul>
<p><b>Technical Proficiency:</b></p>
<ul>
<li><b>Expertise in Power BI, Power Apps, and Power Automate development.</b></li>
<li>Working knowledge of D365 F&amp;O architecture and data entities.</li>
<li>Basic understanding of <b>SQL for data retrieval and analysis.</b></li>
<li>Familiarity with at least one major cloud platform (AWS, Azure, or GCP).</li>
</ul>
<p><b>Soft Skills:</b></p>
<ul>
<li>Exceptional analytical and problem-solving abilities.</li>
<li>Strong communication skills with the ability to bridge the gap between business needs and technical solutions.</li>
<li>Proactive, self-motivated, and capable of managing multiple projects simultaneously.</li>
</ul></div><p></p>
<p>Education</p>
<div><p>Information Technology, Information Systems, Computer Science, Computer Engineering or related field</p></div></div><p></p>
<br><div></div><div><div><p>Job Details</p>
<div><div>Job Location</div>
<div>Doha, Qatar</div>
</div><div><div>Company Industry</div>
<div>Retail &amp; Wholesale</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Information Technology</div>
</div><div><div>Employment Status</div>
<div>Full time</div>
</div><div><div>Employment Type</div>
<div>Employee</div>
</div></div><div><p>Preferred Candidate</p>
<div><div>Career Level</div>
<div>Mid Career</div>
</div><div><div>Years of Experience</div>
<div>Min: 3 Max: 5</div>
</div><div><div>Residence Location</div>
<div>Qatar</div>
</div><div><div>Gender</div>
<div>Male</div>
</div><div><div>Degree</div>
<div>Bachelor's degree</div></div></div></div>

Application Analyst (Power Platform & AI Focus)

Caterpillar

<div><p><b>Career Area:</b></p>
Technology, Digital and Data<p><b>
Job Description:</b></p><p><b>
Your Work Shapes the World at Caterpillar Inc.
</b></p><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><p><b>
Your Impact Shapes the World at Caterpillar Inc</b></p><p>
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><p><b>
Job Summary</b></p><p>
Caterpillar is seeking an <b>IT Analyst Applications join PLM NPI -CAT IT Division.</b></p><p>
The incumbent would require proficiency in developing and supporting customized engineering application solutions and would work both independently and with a cooperative team on complex projects that span engineering applications. The incumbent would contribute real value by developing, integrating, and/or supporting in-house applications.</p><p>
The preference for this role is to be based out of <b>Bangalore &ndash; Caterpillar PSN</b></p><p><b>
What you will do</b></p><ul><li>
Performs duties with some supervision.</li><li>
Works directly on application/technical problem identification and resolution</li><li>
Works on complex modules that may be used by one or more programs or applications.</li><li>
Works on projects that may span multiple functional areas.</li><li>
Development of major application modules and programs.</li><li>
Participates in integrated testing and user acceptance of application and system components.</li><li>
Fully knowledgeable of programming languages appropriate to the platform supported, program design and specification development, programming logic, logic diagrams, basic system analysis techniques, testing, debugging, documentation standards, file design, storage, and internal systems.</li><li>
Designs and implements processes, or process improvements.</li></ul><p><b>
What you will have
</b></p><ul><li>Bachelor&rsquo;s degree in computer science or engineering, technical certification or equivalent experience</li><li>
Proficient in C++</li><li>
Experience with CAD software packages</li><li>
Experience customizing CAD software packages (e.g. Creo, NX, etc.)</li><li>
Experience implementing software solutions utilizing 3rd party API&rsquo;s</li><li>
Experience with source code management tools (e.g. SVN, Git, etc)</li><li>
Experience using Visual Studio, Eclipse, and other development environments</li><li><b>
This position requires candidate to work a 5-day -a -week schedule in the office</b></li></ul><p><b>
Skills desired:</b></p><p><b>
Core Application Systems:</b></p><ul><li>
Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.</li></ul><p><b><br>
Problem Solving:
</b></p>Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.<br>
<ul><li>
</li></ul><p><b>Implementation:</b></p><ul><li>
Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).</li></ul><p><b><br>
Requirements Analysis:</b></p><ul><li>
Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.</li></ul><p><b><br>
System Testing:</b></p><ul><li>
Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.</li></ul><p><b><br>
Technical Troubleshooting:</b></p><ul><li>
Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.</li></ul><p><b>
What you will get:</b></p><ul><li>
Work Life Harmony</li><li>
Earned and medical leave.</li><li>
Relocation assistance</li></ul><p><b>
Holistic Development</b></p><ul><li>
Personal and professional development through Caterpillar &lsquo;s employee resource groups across the globe</li><li>
Career developments opportunities with global prospects</li></ul><p><b>
Health and Wellness</b></p><ul><li>
Medical coverage -Medical, life and personal accident coverage</li><li>
Employee mental wellness assistance program</li></ul><p>
<b>Financial Wellness</b></p><ul><li>
Employee investment plan</li><li>
Pay for performance -Annual incentive Bonus plan.</li></ul><p>
<b>Additional Information:</b></p><p><b>
Caterpillar</b> is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers</p><p><b>
Posting Dates:</b></p>
October 23, 2025 - November 5, 2025<p>
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply</p><p>
Not ready to apply? Join our Talent Community.</p></div>

IT Analyst Applications

MyMichigan Health

<div>Summary:
<p>
Working under the direct guidance of IT Leadership and the mentorship of senior team members, Application Analyst I's play an integral role in the design, implementation, training, and support of MyMichigan's Software Applications. They function as a point of contact for application support, ensuring timely issue resolution and effective communication while upholding adherence to MyMichigan Health's policies, procedures, and business operations.</p><br>
<p></p><br>
<p>Primary responsibilities include conducting comprehensive analyses of workflows, system configurations, reporting specifics, and software testing. By showcasing their established proficiency, they ensure the seamless functionality of applications and contribute to heightened operational efficiency. Application Analysts serve as intermediaries between end users, third-party entities, and the applications teams responsible for implementation and support.</p><br>
<p></p><br>
<p>Application Analyst I's exhibit an understanding of one or more applications or modules, solidifying their status as subject matter experts.</p>
Responsibilities:
<div><b>
ESSENTIAL DUTIES AND RESPONSIBILIITIES:</b></div><div></div><div><b><br>
(25%)*</b> Uses a strong understanding of business systems and industry requirements to work with business owners and users to document requirements and workflows. Design and maintain content and key system controls (codes tables, master files, user&#65533;s interfaces etc.).</div><p></p><p><b><br>
(25%)*</b> Trouble shoots problems and incidents. Recommends innovative solutions.</p><p></p><p><b><br>
(10%)*</b> Plans, executes, and documents supporting evidence of application testing.<br>
</p><p></p><br>
<p><b>(15%)*</b> Collects information regarding potential system enhancement needs and analyzes new functionality in releases to determine how it should be used.<br>
</p><p></p><br>
<p><b>(15%)*</b> Analyzes application capabilities to optimize its use within workflows.<br>
</p><p></p><br>
<p><b>(5%)*</b> Assists in cross training team members and users.</p><div></div><div><b><br>
(5%)*</b> Participates in additional projects including software updates and changes.</div><div></div><div><b><br>
OTHER DUTIES AND RESPONSIBILIITIES:</b></div><p>
Exhibit a commitment to exceptional customer service while providing Go-Live or Daily end user support and training of Applications.<br>
</p><p></p><br>
<p>Understands fundamental functionality of application systems and diverse modules within the designated support area, utilizes foundational knowledge to navigate the system, develop and enhance workflows, and customize system configurations.</p><p></p><p><br>
Deliver prompt, efficient, and effective customer assistance by skillfully addressing reported concerns until they are successfully resolved.</p><p></p><p><br>
Participate in the creation, testing, and upkeep of system applications.</p><p></p><p><br>
Coordinate discussions, manage priorities, resolve conflicts, maintain a comprehensive issues list, and maintain project tasks within specified timelines.<br>
</p><p></p><br>
<p>Utilize knowledge of primary application integration and transition points between primary application and third-party applications to troubleshoot and provide support.</p><p></p><p><br>
Takes ownership of incidents in primary areas of support and works collaboratively with other areas of support to ensure satisfactory resolution.</p><p></p><p><br>
Detect errors and inconsistencies in system configurations and documentation. Adhere to established processes and procedures to ensure system accuracy and integrity.</p><p></p><p><br>
Execute system updates and changes in accordance to IT incident and change policies and procedures. Including documentation of process, testing, and approvals.<br>
</p><p></p><br>
<p>Effectively translate and communicate complex technical solutions across various groups to help drive informed decision making within the organization.</p><p></p><p><br>
Participates in an on-call support rotation to address organizational urgent needs.<br>
</p><p></p><br>
<p>Travel between MyMichigan and affiliated Locations may be required to support applications and go-live implementations.<br>
</p><p></p><br>
<p>Embrace the technological orientation of MyMichigan Health by showcasing competency in Microsoft&#65533; Windows. Upon hiring, complete a Computer Skills Assessment via the learning management system. Depending on assessment outcomes, engage in further learning opportunities provided by MyMichigan Health.</p>
Required Education:
<p><b>
Education:</b> ASSOC<br>
<br>
<b>Equivalent Experience: </b>Bachelor&#65533;s Degree in IT, business, or healthcare field or Associate&#65533;s Degree with three (3) or more years of work related experiences providing advanced application system support.</p><p><b>
Education Specialization:
</b></p><p><b>Essential: </b>true</p><br>
<p></p>
Other Information:
<div><b>
EDUCATION, EXPERIENCE, TRAINING &amp; SKILLS:</b></div><p>
One (1) or more active Epic Certification(s)/Accreditation(s) or other relevant healthcare Certifications, demonstrating expertise in specific applications. (Completing Epic Certification is required within 90 days of hire for Epic Application Positions).</p><p></p><p><br>
Quickly learns new system functionality and keeps up to date with the latest application enhancements.<br>
</p><p></p><br>
<p>Preferably one (1) or more years prior work experience within Healthcare or Healthcare IT, with a strong understanding of clinical workflows, healthcare terminology, and industry standards.</p><br>
<p></p><br>
<p>Displays analytical thinking skills to dissect complex problems, assess various options, and make informed decisions in support of Applications.<br>
</p><p></p><br>
<p>Demonstrates strong attention to detail to ensure system integrity and accuracy.<br>
</p><p></p><br>
<p>Communication skills, both written and verbal, for engaging with stakeholders, team members, and end users in a clear and concise manner.</p><br>
<p></p><br>
<p>Ability to interact positively with end users and teammates, empathizing with their needs and translating them into system enhancements.</p><br>
<p></p><br>
<p>Flexibility to work in a dynamic and evolving healthcare environment, responding adeptly to new challenges and opportunities.</p><br>
<p></p><br>
<p>Demonstrates collaborative mindset with the capability to work effectively within multidisciplinary teams and build positive relationships.</p><br>
<p></p><br>
<p>Experience in change management principles and practices, facilitating smooth transitions during system upgrades and implementations.</p><p></p><p><br>
Displays ability to prioritize tasks based on their importance and urgency aligned with the organizations mission, vision, and values.</p><br>
<p></p><br>
<p><b>PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></p><p>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.</p><p><br>
</p><p>Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p></p><p><br>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.</p><p><br>
</p><p>Overall vision and hearing is necessary with or without assisted device(s).</p><p></p><p><br>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.</p><p><br>
</p><p>Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.</p><p><br>
</p><p>Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p></p><p><br>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.</p><p><br>
</p><p>Physical Demand Level: <b>Sedentary.</b> Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.</p><div></div><p><br>
Staff Hired to Virtual Care Team: Physical Demand Level: <b>Medium</b>. Must be able to occasionally (0-33% of the workday) lift or carry 20-50lbs., frequently (34-66% of the workday) lift 20lbs. and/or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% of the workday) lift 10 lbs.</p><br>
<div></div>
Equivalent Experience and Other Comments (Education):
<div><b>
Education:</b> ASSOC<br>
<br>
<b>Equivalent Experience: </b>Bachelor&#65533;s Degree in IT, business, or healthcare field or Associate&#65533;s Degree with three (3) or more years of work related experiences providing advanced application system support.</div><div><b>
Education Specialization:
</b></div><div><b>Essential: </b>true</div></div><div></div>

Application Analyst I

Mott MacDonald

<div><div><div><div><div><div><div><b>Location</b></div>
<div>Bengaluru, India</div>
</div><div><div><b>Country</b></div>
<div>India</div>
</div><div><div><b>Contract type</b></div>
<div>Permanent</div>
</div><div><div><b>Work pattern</b></div>
<div>Full Time</div>
</div><div><div><b>Market</b></div>
<div>Various</div>
</div><div><div><b>Discipline</b></div>
<div>Information technology</div>
</div><div><div><b>Job ref</b></div>
<div>11847</div>
</div><div><div><b>Recruiter contact</b></div>
<div>Supriya Yadavalli</div></div></div><p></p><div><br>
</div></div></div></div><div><div><div><div><div><p><b>Mott MacDonald </b>is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future.</p><p><br>
We are a team of over 20,000 experts working across the world in more than 50 countries.<br>
We are proud to be part of an ever-changing global industry, delivering transformative work that&rsquo;s defining our future. It&rsquo;s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support.</p><p><br>
Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you&rsquo;ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be <b>brilliant</b>.</p><p></p><p><b><br>
Job Description:</b></p><p></p><div><p><br>
Working as a IT Service Analyst you will be the first point of contact for all employees seeking to resolve IT issues within the platform. Speedy and intelligent resolution of IT incidents is the key to ensuring that Mott MacDonald can deliver on its promises to its clients.</p></div><p></p><div><p><br>
Key duties and responsibilities include:</p></div><p></p><div><ul><li><p><br>
Provide a single point of contact for our employees and confidence that we are actively addressing their IT issues.</p></li></ul></div><div><ul><li><p>
Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication.</p></li></ul></div><div><ul><li><p>
Provide clear updates in the IT Service Management Tool (Service Now) to enable us to work seamlessly across teams and time zones to provide a frictionless experience for our employees.</p></li></ul></div><div><ul><li><p>
Continually update the knowledge base to reduce resolution times for future incidents.</p></li></ul></div><div><ul><li><p>
Identify problems through analysing incident patterns and suggest enhancements to continually improve our services.</p></li></ul></div><div><ul><li><p>
Understand the critical needs of the business and escalate urgent issues to minimise the impact to the business and employee productivity.</p></li></ul></div><div><ul><li><p>
Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance.</p></li></ul><p></p><p><b><br>
Candidate Specification:</b></p><p></p><div><p><br>
Essential</p></div><div><div><ul><li><p>
Providing product ownership as a subject matter expert for products in the portfolio of services provided by the Productivity Applications Team, with an emphasis on the components of the ServiceNow product.</p></li></ul></div><div><ul><li><p>
To take ownership of selected products and services within the ServiceNow portfolio and develop long-term strategies for those services.</p></li></ul></div><div><ul><li><p>
Proactively seek out information from the ServiceNow Community to ensure that we are aware of the roadmap for the ServiceNow product suite.</p></li></ul></div><div><ul><li><p>
Ensure compliance with Mott MacDonald standards, policies, and regulations. To work effectively with the Change Manager to ensure change does not happen outside of the Change Control process.</p></li></ul></div><div><ul><li><p>
In-depth experience of working in an IT Service Desk or Applications team.</p></li></ul></div><div><ul><li><p>
Broad knowledge of Productivity Applications, especially ServiceNow components, including but not limited to:</p></li></ul></div><div><ul><li><p>
IT Service Management</p></li></ul></div><div><ul><li><p>
IT Operations Management</p></li></ul></div><div><ul><li><p>
IT Asset Management</p></li></ul></div><div><ul><li><p>
ServiceNow DevOps</p></li></ul></div><div><ul><li><p>
IT Workflows</p></li></ul></div><div><ul><li><p>
Employee Workflows</p></li></ul></div><div><ul><li><p>
Experience of IT service management processes</p></li></ul></div><p></p><div><p><br>
Desirable</p></div><div><ul><li><p>
Good experience in a Productivity Applications team as part of a multinational organisation</p></li></ul></div><div><ul><li><p>
Experience of ServiceNow, in particular:</p></li></ul></div><div><ul><li><p>
Architecture</p></li></ul></div><div><ul><li><p>
Licensing</p></li></ul></div><div><ul><li><p>
Permissions</p></li></ul></div><div><ul><li><p>
Data segregation</p></li></ul></div></div><div><div><ul><li><p>
Experience of ServiceNow modules, in particular:</p></li></ul></div><div><ul><li><p>
Incident</p></li></ul></div><div><ul><li><p>
Task</p></li></ul></div><div><ul><li><p>
Problem</p></li></ul></div><div><ul><li><p>
Change</p></li></ul></div><div><ul><li><p>
Membership of the ServiceNow Community or similar vendor organization</p></li></ul></div><div><ul><li><p>
Experience in product or service ownership</p></li></ul></div><div><ul><li><p>
Experience in being a subject matter expert for a product or service</p></li></ul></div><div><ul><li><p>
Basic Project Management skills</p></li></ul></div><div><ul><li><p>
Basic Business Analysis skills</p></li></ul></div><div><ul><li><p>
Application development skills</p></li></ul></div><div><ul><li><p>
ServiceNow certifications</p></li></ul></div><p></p><div><p><br>
Formal Education &amp; Certificates</p></div><p></p><div><ul><li><p><br>
MCSA or MCSE or relevant certification in Microsoft Office 365 is desirable</p></li></ul></div><div><ul><li><p>
Business Analysis Diploma or equivalent is desirable</p></li></ul></div><div><ul><li><p>
PRINCE 2 Foundation level is desirable</p></li></ul></div><div><ul><li><p>
ITIL V3 foundation is desirable</p></li></ul></div><div><ul><li><p>
ServiceNow Administrator Certification</p></li></ul></div></div></div><br>
<p></p>
<p><b>Flexible working</b><br>
At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.</p><p></p><p><b><br>
Our benefits package is designed to enhance your experience:
</b></p><ul><li>Agile working</li><li>
Critical illness and compassionate leave</li><li>
Paternity Leave</li><li>
Group term life insurance, and Group medical insurance coverage</li><li>
Career mobility options</li><li>
Short and Long-term global employment opportunities</li><li>
Global collaboration and knowledge sharing</li></ul></div></div></div></div></div></div>

IT Analyst - Microsoft Applications

Confidential Company

<p><strong>Application Development & UI Design:</strong></p><p>- Design and develop web forms and interfaces using dot Net (ASPdot Net MVC/Web Forms).</p><p>- Develop custom UI components for data entry, upload, and validation.</p><p>- Integrate forms with backend systems like SQL Server and ERP platforms.</p><p><strong>Data Integration:</strong></p><p>- Develop and maintain data pipelines that upload Excel files or pull from applications.</p><p>- Push data to ERP using APIs, batch jobs, or direct DB procedures.</p><p>- Ensure data integrity and automate routine business processes.</p><p><strong>Reporting and Dashboards:</strong></p><p>- Create and maintain Power BI dashboards and reports using SQL-based data models.</p><p>- Build visual reports for business users based on operational and application data.</p><p>Backend & API Integration</p><p>- Write optimized SQL queries, stored procedures, and triggers.</p><p>- Build or consume REST APIs for application-to-application integration.</p><p>- Implement data validation, exception handling, and error logging.</p><p><strong>Maintenance & Support:</strong></p><p>- Maintain and enhance existing dot Net applications and integration modules.</p><p>- Provide documentation, testing, and deployment support for developed modules.</p><p><strong>Required Skills & Experience:</strong></p><p>▪ 4–6 years of experience in dot Net development (dot Net Framework or dot Net Core).</p><p>▪ Strong knowledge of SQL Server – including database design, procedures, triggers.</p><p>▪ Experience building web forms / front-end UIs using ASPdot Net, HTML5, CSS, JavaScript.</p><p>▪ Hands-on experience with Power BI for business reporting.</p><p>▪ Experience with Excel automation, data imports, and validation logic.</p><p>▪ Working knowledge of REST APIs, JSON, and integration concepts.</p><p>▪ Ability to work independently and take ownership of tasks end-to-end.</p>

Application Developer and Integration Analyst

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