applications senior support payments specialist

Citi

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 
 
 
 Responsibilities:
 
 
 
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 The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
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 Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
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 Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
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 Start of day checks, continuous monitoring, and regional handover.
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 Perform same day risk reconciliations
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 Develop and maintain technical support documentation.
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 Identifies ways to maximize the potential of the applications used
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 Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
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 Ensures that storage and archiving procedures are in place and functioning correctly
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 Formulates and defines scope and objectives for complex application enhancements and problem resolution
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 Reviews and develops application contingency planning to ensure availability to users.
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 Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
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 Participate in application releases, from development, testing and deployment into production.
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 Engages in post implementation analysis to ensure successful system design and functionality.
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 Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
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 Ensures essential procedures are followed and helps to define operating standards and processes.
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 Act as a liaison between users/traders, interfacing internal technology groups and vendors.
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 Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
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 Acts as advisor or coach to new or lower level analysts.
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 Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
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 Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
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 Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
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 Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
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 Performs other duties and functions as assigned.
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 Has the ability to operate with a limited level of direct supervision.
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 Can exercise independence of judgement and autonomy.
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 Acts as SME to senior stakeholders and /or other team members.
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 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
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 Proven experience in an Application Support role.
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 Experience installing, configuring or supporting business applications.
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 Experience with some programming languages and willingness/ability to learn.
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 Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
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 Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
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 Demonstrated analytical skills
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 Issue tracking and reporting using tools
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 Knowledge/ experience of problem Management Tools.
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 Good all-round technical skills
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 Effectively share information with other support team members and with other technology teams
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 Ability to plan and organize workload
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 Consistently demonstrates clear and concise written and verbal communication skills
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 Ability to communicate appropriately to relevant stakeholder
 
 
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 </ul>
 
 Education:
 
 
 
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 Bachelor&rsquo;s/University degree or equivalent experience
 
 
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 </ul>
 
 Good hands-on experience on the following:
 
 
 
 <ul>
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 Unix , Shell/ Python scripting
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 Oracle , Oracle Golden Gate and Mongo DB
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 ITRS Geneos ,AppDynamics , ELK and Grafana
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 KAFKA, TIBCO EMS
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 Open shift Platform
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 ITIL Concepts
 
 
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 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
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 Job Family:
 
 
 
 Applications Support
 
 
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 Time Type:
 
 
 
 Full time
 
 
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 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
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 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
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 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Applications Senior Support Payments Specialist

nineDots.io

<div>
 
 
 Board Secretary
 
 
 
 Bahrain - Executive Office - Board-Level Exposure
 
 
 
 
 
 
 
 Join a scaling fintech operating across the GCC, where governance, execution discipline, and leadership alignment are becoming critical to the next phase of growth.
 
 
 
 
 
 
 
 This is not a traditional company secretary role. This is a high-trust, high-authority position at the centre of the business, ensuring that board decisions translate into execution across technology, product, finance, and growth.
 
 
 
 
 
 
 
 
 The Role:
 
 
 
 As Executive Governance &amp; Strategy Officer, you will act as the connective tissue between the Board, the CEO, and the C-suite.
 
 
 
 
 
 
 
 You will own follow-up, accountability, and structure across executive decisions. Every board resolution, CEO directive, and strategic initiative will pass through your oversight to ensure clarity, tracking, and delivery.
 
 
 
 
 
 
 
 This role requires executive presence, maturity, and confidence. You will challenge, escalate, and enforce accountability when needed.
 
 
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
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 Owning and maintaining the Master Resolution Log across Board and executive meetings.
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 Tracking every action item, commitment, and deadline agreed at leadership level.
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 Proactively following up with C-level executives to ensure delivery.
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 Escalating delays, risks, and governance gaps to senior leadership.
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 Developing and maintaining an Executive Scorecard tracking KPIs across Tech, Product, Finance, and Growth.
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 Monitoring implementation of strategic initiatives across departments.
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 Preparing board-ready briefings, executive summaries, and high-level presentations.
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 Supporting special projects such as license applications, fundraising preparation, or geographic expansion.
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 Maintaining governance calendars, documentation standards, and approval workflows.
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 Acting as a central communication hub across executive leadership levels.
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 </ul>
 
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
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 Around 7+ years&rsquo; experience in executive coordination, governance, strategy, or similar leadership-facing roles.
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 Strong executive presence and the confidence to operate at Board level.
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 Structured, disciplined mindset with high attention to documentation and accountability.
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 Proven ability to drive follow-up and enforce deadlines across senior stakeholders.
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 Experience in fintech, financial services, or regulated environments is advantageous.
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 MBA or relevant postgraduate qualification preferred.
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 Based in Bahrain.
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 </ul>
 
 
 
 
 
 
 This role suits someone who thrives on structure, visibility, and impact. Someone comfortable operating behind the scenes while influencing at the highest level.
 
 
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
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 Direct exposure to the CEO and Board.
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 A central, high-trust role in a scaling fintech.
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 Real authority to drive execution discipline across the business.
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 Competitive senior package.
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 The opportunity to shape governance and performance infrastructure at scale.
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 </ul>
 
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re operating at senior governance or strategy level and want a role with real visibility and influence, send your CV or reach out confidentially to learn more.
 
 
 
 
 
 
 
 nineDots is Bahrain's only specialist technology &amp; outsourcing recruitment agency advertising this role on behalf of our client.
 
</div>

Board Secretary

The Palace Boutique Hotel

<ul><li>Key Responsibilities:</li></ul>* Manage end-to-end accounts receivable processes and collections* Monitor customer accounts, aging reports, and credit limits* Reconcile accounts and resolve billing discrepancies* Coordinate with internal departments to ensure timely invoicing and payments* Prepare AR reports and support financial closing activities* Strengthen cash flow management and reduce outstanding receivables<ul><li>Requirements:</li></ul>✔ Bachelor&rsquo;s degree in Accounting, Finance, or related field✔ Proven experience in Accounts Receivable (Senior level preferred)✔ Strong analytical and reconciliation skills✔ Proficiency in ERP/accounting systems and Microsoft Excel✔ Excellent communication and stakeholder management abilities✔ Experience in hospitality or service industry is an advantageJob Type: Full-timeJob Type: Full-timeWork Location: In person

Accounts Receivable

Propel Consult

Position: Finance Associate Role Purpose: The Finance Associate will support financial planning, analysis, reporting, and daily financial operations. This role involves assisting in budgeting, forecasting, account reconciliation, and ensuring compliance with financial policies and regulations.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES<ul><li>Assist in preparing monthly, quarterly, and annual financial reports.</li><li>Support budgeting and forecasting processes to meet departmental goals.</li><li>Perform account reconciliations and resolve discrepancies in financial records.</li><li>Process invoices, payments, and expense reports promptly.</li><li>Maintain accurate financial records and documentation in compliance with regulations.</li><li>Assist with audits and ensure compliance with accounting standards and requirements.</li><li>Prepare financial statements and management reports for review.</li><li>Monitor accounts payable and accounts receivable to ensure timely processing.</li><li>Support senior finance team members with ad-hoc financial analysis as needed.</li></ul>Requirements:Qualifications<ul><li>Minimum Bachelor&rsquo;s degree in Finance, Accounting, or a related field. ACCA or other professional certifications are an advantage.</li><li>2&ndash;4 years of experience in the financial sector, preferably in a similar role.</li><li>Skills</li><li>Proficiency in MS Office, especially advanced Excel.</li><li>Strong budget tracking and financial reporting skills.</li><li>Vendor negotiation and management skills.</li><li>Excellent problem-solving abilities and attention to detail.</li><li>Strong communication skills for effective collaboration within the team.</li></ul>Job Type: Full-time

Finance Associate

Capital School Bahrain

Capital School Bahrain is seeking a proactive and detail-oriented Admissions Officer to manage and support the full admissions process. The ideal candidate will ensure timely communication with prospective families, maintain accurate records, and contribute to achieving enrolment targets.Key Responsibilities:Admissions<ul><li>Respond promptly to initial applications submitted through the Admissions Portal, ensuring acknowledgement within one working day.</li><li>Monitor and follow up admissions applications to guarantee timely processing and effective communication with parents.</li><li>Liaise with parents to obtain any pending documents and ensure all required paperwork &mdash; including the declaration, school policies, and fees acknowledgement &mdash; is duly completed and signed.</li><li>Answer telephone calls and email enquiries relating to the admissions process and procedures. All emails must be acknowledged or responded to within one working day.</li><li>Provide accurate information, address queries, and manage complaints from parents and others regarding admissions policy.</li><li>Draft and issue correspondence to parents as required.</li><li>Carry out administrative tasks associated with admitting pupils to Capital School, including receiving and verifying information, maintaining databases, and updating records.</li><li>Maintain accurate records in iSAMS in a timely manner, updating each file following any changes.</li><li>Ensure all pupil documents are properly filed and uploaded to iSAMS.</li><li>Arrange assessments for new pupils and issue offer letters within 24 hours of assessment completion.</li><li>Prepare pupil movement class lists at the end of each academic year.</li><li>Compile subject-specific pupil lists for Arabic, Islamic, Social Studies, and French/Spanish according to nationality.</li><li>Communicate with parents regarding any issues related to payments or concerns between parents and teachers.</li><li>Conduct school tours for prospective parents and pupils as part of the admissions process.</li><li>Support enrolment targets by working to ensure maximum pupil intake each year.</li><li>Follow up with parents and prospective families regarding Open House enquiries, ensuring timely responses and continued engagement.</li><li>Support the follow-up process with parents concerning pupil attendance, ensuring any issues are dealt with promptly and appropriately.</li></ul>Pupil Withdrawal Process<ul><li>Check the exit procedure policy and ensure the parent has submitted the request within the required notice period.</li><li>Check the fee status with the Accounts team to confirm all outstanding payments have been settled.</li><li>Complete the leaver form promptly.</li><li>Prepare leaving and transfer certificates for pupils within three working days of receiving the request.</li></ul>Preferred Skills &amp; Qualifications<ul><li>High level of punctuality, professionalism, and reliability.</li><li>Excellent organisational and administrative abilities.</li><li>Strong communication skills in English and Arabic (written and spoken).</li><li>Knowledge of Bahrain Ministry of Education regulations and related documentation.</li><li>Working knowledge of Bahrain government departments and their procedures.</li><li>Experience with school systems (e.g., iSAMS) is an advantage.</li></ul>Additional Notes: In order to promote multi-skilling and operational efficiency, management expressly reserves the right to assign additional duties and responsibilities to any employee, as deemed necessary in its sole discretion. Such assignments shall constitute a binding obligation on the part of the employee and must be performed with due diligence and professionalism. The scope of these responsibilities may be amended, modified, or expanded from time to time in accordance with the operational requirements of the Admissions and Administration Department.Job Type: Full-timeWork Location: In person

Admissions Officer

Hire Fellows

<div>
 We are looking for an entry level analyst to support day-to-day reporting and basic accounting at a small, professionally managed family office. The role is ideal for a recent graduate who is detail-oriented, comfortable with numbers, and eager to learn how a family office is run.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
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 Maintain up-to-date records of investments, cash balances, and liabilities across banks, brokers, and fund managers
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 Prepare periodic portfolio reports (weekly, monthly, and quarterly) outlining holdings, valuation movements, cash flows, and performance tracking
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 Support bookkeeping activities including recording expenses, income entries, and maintaining entity ledgers
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 Assist in preparing financial statements and performing reconciliations between internal records and bank or broker statements
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 Coordinate with external accountants, auditors, and administrators for audits, tax filings, and compliance documentation
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 Prepare MIS reports and ad-hoc analysis using Excel/Google Sheets and presentation tools as requested by senior management
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 Maintain organized digital and physical documentation including contracts, statements, invoices, and compliance files
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 Provide operational support related to investments, payments, reporting, and administrative processes as the family office grows
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 Bachelor's degree in Finance, Accounting, Commerce, Economics, or a related field
 </li>
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 0-2 years of experience in accounting, audit, finance operations, or relevant internship/graduate roles
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 Strong proficiency in Microsoft Excel or Google Sheets, including formulas, data organization, and reporting
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 Good understanding of core accounting principles including journals, ledgers, trial balance, P&amp;L, and balance sheet fundamentals
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 High attention to detail with strong organizational and documentation skills
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 Ability to handle confidential financial information with discretion and professionalism
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 Strong written and verbal communication skills in English
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 </ul>
</div>

Entry Level Analyst - Reporting & Accounting

Klystron Global

Senior IT Support Engineer (4&ndash;7 Years Experience)Job SummaryWe are seeking a Senior IT Support Engineer to provide technical assistance and ensure the smooth operation of hardware, software, networks, and enterprise applications. The role involves diagnosing and resolving technical issues, configuring systems, and providing both on-site and remote support to internal teams and customers.The ideal candidate will have strong troubleshooting skills, the ability to communicate technical concepts clearly, and experience supporting enterprise applications and IT infrastructure. This role also requires coordination with development teams, stakeholders, and end users to ensure systems are functioning efficiently and meeting business requirements.Candidates with certifications in Microsoft, Cisco, Linux, or similar technologies will have an added advantage.Ultimately, you will be a trusted technical professional who delivers timely, accurate, and reliable solutions to technical challenges.Key ResponsibilitiesTechnical Support &amp; Troubleshooting<ul><li>Provide support for hardware, software, network, and application-related issues</li><li>Diagnose and resolve technical problems including system configuration, account setup, and network connectivity</li><li>Support Windows, Linux, and Mac OS environments</li><li>Provide remote and on-site technical assistance to users</li><li>Support and maintain Self-Service Kiosk systems and related applications</li><li>Troubleshoot issues related to computer systems, mobile devices, and other IT equipment</li></ul>Issue Management<ul><li>Identify root causes of issues through targeted troubleshooting</li><li>Track system issues through to resolution within defined SLA timelines</li><li>Escalate complex technical issues to development or infrastructure teams</li><li>Maintain accurate documentation of issues and resolutions</li><li>Prioritize and manage multiple support requests simultaneously</li></ul>Application &amp; Business Support<ul><li>Understand business requirements and coordinate with stakeholders</li><li>Work with development teams to ensure requirements are clearly communicated</li><li>Support application testing, user acceptance testing (UAT), and deployment</li><li>Provide feedback to improve application stability and usability</li></ul>Customer &amp; Communication<ul><li>Guide users through troubleshooting steps via phone, email, or chat</li><li>Provide prompt and accurate updates to customers</li><li>Maintain strong and professional relationships with clients and internal teams</li><li>Follow up with users to ensure systems are functioning properly after issue resolution</li></ul>Documentation &amp; Reporting<ul><li>Document technical knowledge, troubleshooting steps, and solutions</li><li>Prepare timely reports and system support documentation</li><li>Maintain internal knowledge bases and manuals</li></ul>Required Qualifications<ul><li>4&ndash;7 years of experience in IT Support, Technical Support, Help Desk, or similar roles</li><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li><li>Strong experience with Windows, Linux, and Mac operating systems</li><li>Experience supporting enterprise applications and IT infrastructure</li><li>Experience supporting Self-Service Kiosk systems</li><li>Working knowledge of SQL and databases</li><li>Familiarity with remote desktop tools and help desk software (e.g., Zendesk or similar)</li><li>Good understanding of computer systems, networking, and mobile devices</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and customer support skills</li><li>Ability to explain technical concepts clearly to non-technical users</li></ul>Preferred Certifications<ul><li>Microsoft Certifications (MCSA / MCSE or equivalent)</li><li>Cisco Certifications (CCNA or equivalent)</li><li>Linux Certifications (RHCE / Linux+ or equivalent)</li></ul>Additional Requirements<ul><li>Strong organizational and multitasking abilities</li><li>Ability to work independently and collaboratively in a team environment</li><li>Good command of spoken and written English</li></ul>Job Type: Full-timePay: BD300.000 - BD600.000 per monthApplication Question(s):<ul><li>Are you in Bahrain ?</li><li>Do you have experience in supporting self-service Kiosks?</li></ul>Work Location: In person

Senior IT Support Engineer

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