applications support analyst

Sanford Health

Careers With Purpose 
 
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 
 
Facility: 501 Place Bldg
 
Location: Fargo, ND
 
Address: 501 4th St N, Fargo, ND 58102, USA
 
Shift: 8 Hours - Day Shifts
 
Job Schedule: Full time
 
Weekly Hours: 40.00
 
Salary Range: $26.00 - $41.50
 
Pay Info: Pay starts at $26 and increases according to years of applicable experience. 
 
Job Summary 
 
Performs routine healthcare information system and application support for EPIC Grand Central and other ADT supported applications. Utilizes analytical skills and experiences to investigate or escalate support issues. Resolves incidents and services requests. Assists in the creation and maintenance of training documentation. Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application workflow improvements. Creates and analyzes reports created using multiple reporting mechanisms. 
 
The Applications Support Analyst gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs. Promotes and participates in a team approach. Works with other departments and outside vendors. Comfortable managing change with excellent problem solving skills. Time management and prioritization of tasks on a daily basis. Proficient verbal and written communication required. Positive attitude and excellent customer service skills are expected. Ability to communicate diplomatically across integrated teams. Good interpersonal skills. Proficiency with software such as word processing, spreadsheets, databases, and presentation software required. 
 
Knowledge of multimedia tools, creation of training support documentation, software development, or web-based applications preferred. When applicable, basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies is helpful. When applicable, possess knowledge in state and federal laws, rules and regulations. 
 
Qualifications 
 
Bachelor's Degree required. 
 
Area of focus in Information Technology, Healthcare, Business, or related field preferred. One year of relevant experience in application support, hardware or interface preferred. 
 
If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing. 
 
Benefits 
 
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . 
 
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . 
 
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. 
 
Req Number: R-0238482
 
Job Function: Information Technology
 
Featured: No

Applications Support Analyst

Home Solutions (Sabdulla)

Job Title: Application Support Analyst Department: IT Salary: Market Competitive Location: Korangi, Industrial Area, karachiWe are seeking a proactive and detail-oriented Application Support Analyst to join our IT team. The ideal candidate will be responsible for providing first-level technical support, conducting user acceptance testing (UAT), delivering end-user training, and performing setups and configurations across various software modules and systems.Job Description:&middot; Plan, coordinate, and execute UAT activities; document results and communicate issues to development teams.&middot; Develop training materials and conduct hands-on sessions for users on new systems, modules, and updates.&middot; Respond to and resolve user queries, incidents, and system issues; escalate complex issues where necessary.&middot; Perform initial setups, configurations, and parameter settings for different IT systems and business modules (e.g., ERP, HR, Finance, CRM).&middot; Configure and maintain system parameters, user roles, and workflows across different application modules.&middot; Maintain accurate records of support tickets, training sessions, system configurations, and changes.Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 3&ndash;4 years of experience in a similar IT support or functional analyst role.</li><li>Strong understanding of ERP systems and their functional modules (e.g., Finance, Procurement, Inventory).</li></ul>Proficiency in Structured Query Language (SQL) for data queries and basic analysis.Interested candidates can send their resume at:careers@sa-ceramics.com, cc: hiring@sa-ceramics.com, mentioning Application Support Analyst in the subject line.Job Type: Full-timeWork Location: In person

Application Support Analyst

Argus Media

<div>Argus is where smart people belong and where they can grow. We answer the challenge of illuminating markets and shaping new futures.
What we&rsquo;re looking for
Argus is a fast-growing global B2B media company providing essential information on commodity markets. As a business, we continue to grow and evolve, adding new markets, new services, new delivery options and improved analytical tools. Technology is central to everything we do and as such we have invested heavily in our in-house development teams who deliver industry leading, web-based solutions. The development teams use some of the latest web technologies working on Greenfield projects and applying modern development practices. All projects are run using Agile practices.
Working as part of the Argus technology department in our Houston office, the Application Support Analyst will be an important interface between the UK based engineering teams, product management and customer-facing teams. You will be responsible for triaging incoming support requests, provide prompt responses, analysing the solution options and define a clear route to resolution.
What will you be doing 
<ul>
<li>
Maintain a thorough working knowledge of our applications and support tools.</li>
</ul><ul><li>Manage and prioritize of support issues via Jira, Smartsheet and or other suitable tooling.</li>
</ul><ul><li>Investigate, reproduce and analyse reported internal and customer queries.</li>
</ul><ul><li>Support internal teams and customers through to resolution.</li>
</ul><ul><li>Effectively communicate with internal teams and customers on resolution status and progression.</li>
</ul><ul><li>Manage access to admin and support tools.</li>
</ul><ul><li>Maintain application specific configuration and changes.</li>
</ul><ul><li>Manage the daily web scraping process, and the day-to-day operation of the data pipeline.</li>
</ul><ul><li>Help to identify data anomalies as part of the QA process.</li>
</ul><ul><li>Facilitate regular exchange reporting and data cleansing processes.</li>
</ul><ul><li>Maintain documentation as required in Confluence and SharePoint.</li>
</ul><ul><li>Liaise with other Application Support staff to share knowledge and cover workloads.</li>
</ul>
Skills and Experience<ul>
<li>
Good problem solving and investigating skills.</li>
</ul><ul><li>A customer service mindset.</li>
</ul><ul><li>Experience of managing support tickets, communicating status updates and problems clearly, and prioritising workload.</li>
</ul><ul><li>Experience of business-critical applications with short turn arounds and high priorities.</li>
</ul><ul><li>Able to explain technical issues to both technical and non-technical people.</li>
</ul>
Desirable<ul>
<li>
Experience of working in an agile software development environment.</li>
</ul><ul><li>Experience of JIRA &amp; Confluence.</li>
</ul><ul><li>Good excel and basic SQL knowledge.</li>
</ul><ul><li>Experience working in a high availability / critical application support role.</li>
</ul>
Attributes
<ul><li>Self-motivated, confident and results driven individual
</li><li>Highly organised to manage own workload and efficiently meet targets
</li><li>Courteous, friendly, and positive
</li></ul>What&rsquo;s in it for you
Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success.
<ul><li>Competitive salary</li>
<li>Hybrid Working Policy (3 days in Mumbai office/ 2 days WFH once fully inducted)</li>
<li>Group healthcare scheme</li>
<li>18 days annual leave</li>
<li>8 days of casual leave</li>
<li>Extensive internal and external training</li>
</ul>
Hours
This is a full-time position operating under a hybrid model, with three days in the office and two days working remotely. Office hours are Monday through Friday from 09:00 to 18:00, with a one-hour lunch break.</div>

Walsh Employment

Application Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions click apply for full job details<img src="https://www.jobg8.com/Tracking.aspx?Z3TFjo9onGnBvbfnrqZIb6CEq6aYZUafk" width="0" height="0" />

Deaconess Health System

<div>Pay Information

Pay Scale: $59,716.80 - $149,219.20

Hybrid or remote position depending on employee location
<h5 class="jobSectionHeader">
Join Our Team</h5>

We are seeking a highly skilled and motivated Clinical Application Analyst &ndash; Epic Radiant to join our Digital Technology Services (DTS) team at Deaconess Health System. In this role, you will apply your expertise in radiology applications and imaging systems to support, configure, and optimize Epic Radiant and related third-party software solutions. You will help ensure that imaging workflows operate efficiently, data is integrated seamlessly, and clinical teams have the tools they need to deliver exceptional patient care.
<h5 class="jobSectionHeader">
Benefits</h5>

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
<ul>
<li>Flexible work schedules &ndash; Full time/part time/supplemental &ndash; Day/Eve/Night
</li>
<li>Onsite children&rsquo;s care centers (Infant through Pre-K)
</li>
<li>Tuition reimbursement
</li>
<li>Student Loan Repayment Program
</li>
<li>Payactiv &ndash; earned wage benefit &ndash; work today, get paid tomorrow
</li>
<li>Free access to Midtown fitness center
</li>
<li>Career advancement opportunities
</li>
</ul><h5 class="jobSectionHeader">Job Overview</h5>

The Clinical Application Analyst &ndash; Epic Radiant will utilize their expertise in radiology applications and imaging workflows to perform moderately complex systems administration, configuration, and applications build. This role serves as a resource for implementing technical solutions that meet customer and operational needs, supports existing third-party radiology applications, and participates in new project development and system optimization initiatives.

The Analyst will collaborate closely with DTS team members, radiology staff, radiologists, and other clinical and technical stakeholders to conceptualize system functionality, design data structures, and develop specifications that align with departmental and organizational objectives. The Analyst may also review servers supporting non-Epic clinical applications for security vulnerabilities and coordinate risk reduction activities, including Windows patching and registry updates.

The Analyst serves as a mentor to other Analysts and Clinician Analysts and will be assigned to one or more Epic modules depending on their area of expertise.
<h5 class="jobSectionHeader">
What You Will Do</h5>
<ul>
<li>Configure, build, and maintain Epic Radiant, Sectra PACS, and other imaging-related systems to support radiology workflows and improve efficiency.
</li>
<li>Provide support and troubleshooting for application issues, including interface and integration challenges.
</li>
<li>Partner with radiology leadership, imaging technologists, and physicians to evaluate needs and implement technology solutions that enhance performance and user experience.
</li>
<li>Collaborate with DTS Infrastructure and Cybersecurity teams to ensure secure, stable, and compliant system operations.
</li>
<li>Participate in new project planning, implementation, testing, and optimization for Epic Radiant and third-party radiology systems.
</li>
<li>Perform application server patching, registry updates, and other activities to maintain system security and reliability.
</li>
<li>Document workflows, system changes, and standard operating procedures.
</li>
<li>Serve as a mentor and subject matter expert for other DTS Analysts.
</li>
<li>Maintain compliance with organizational, technical, and regulatory requirements.
</li>
</ul><h5 class="jobSectionHeader">What You Will Need</h5>

Education
<ul>
<li>Associate&rsquo;s Degree in Information Technology, Radiologic Science, or a related field &mdash; Required
</li>
<li>Bachelor&rsquo;s Degree in a related field &mdash; Preferred
</li>
</ul>Experience
<ul>
<li>Minimum of 3 years of experience supporting Radiology Information Systems (RIS), PACS, or clinical applications &mdash; Required
</li>
<li>Experience with Epic Radiant, Epic Bridges, or Sectra PACS &mdash; Preferred
</li>
<li>Understanding of radiology workflows, imaging modalities, and healthcare integration standards (DICOM, HL7).
</li>
</ul>Skills and Abilities
<ul>
<li>Strong analytical and problem-solving skills with attention to detail.
</li>
<li>Excellent communication and interpersonal abilities when working with radiologists, clinicians, and technical teams.
</li>
<li>Demonstrated ability to manage multiple priorities and deliver high-quality results under deadlines.
</li>
<li>Working knowledge of system security, patch management, and integration processes.
</li>
</ul>Licenses/Certifications
<ul>
<li>Epic Radiant Certification or Proficiency &mdash; Required within 6 months of hire
</li>
<li>ARRT Certification or equivalent radiology credential &mdash; Preferred
</li>
</ul><h5 class="jobSectionHeader">Keywords</h5>

Epic Radiant, Radiology Information Systems, RIS, PACS, Sectra, Clinical Application Analyst, Radiant Analyst, Epic Systems, Imaging Informatics, DICOM, HL7, Radiology IT, Healthcare Technology, Systems Integration, Application Support, Clinical Informatics.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Clinical Application Analyst - Epic Radiant

<div>Pay Information

Pay Scale: $59,716.80 - $149,219.20

Hybrid or remote position depending on employee location
<h5 class="jobSectionHeader">
Join Our Team</h5>

We are seeking a detail-oriented and technically skilled Clinical Application Analyst &ndash; Epic Beaker to join our Digital Technology Services (DTS) team at Deaconess Health System. In this role, you will support and enhance laboratory operations through the administration, configuration, and optimization of Epic Beaker and related Laboratory Information Systems (LIS). You will play a key part in ensuring that technology solutions meet clinical and operational needs, improve efficiency, and advance patient care.
<h5 class="jobSectionHeader">
Benefits</h5>

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
<ul>
<li>Flexible work schedules &ndash; Full time/part time/supplemental &ndash; Day/Eve/Night
</li>
<li>Onsite children&rsquo;s care centers (Infant through Pre-K)
</li>
<li>Tuition reimbursement
</li>
<li>Student Loan Repayment Program
</li>
<li>Payactiv &ndash; earned wage benefit &ndash; work today, get paid tomorrow
</li>
<li>Free access to Midtown fitness center
</li>
<li>Career advancement opportunities
</li>
</ul><h5 class="jobSectionHeader">Job Overview</h5>

The Clinical Application Analyst &ndash; Epic Beaker will utilize their expertise in Laboratory Information Systems (LIS) and Epic Beaker to perform moderately complex systems administration, configuration, and applications build. This role serves as a resource for implementing technical solutions to meet customer and operational needs, supports existing third-party laboratory applications, and participates in new project development and optimization initiatives.

The Analyst will collaborate closely with DTS team members, laboratory staff, and other stakeholders to conceptualize functionality, define data structures, and develop specifications that align with operational workflows and customer expectations. This role may also include reviewing servers supporting non-Epic clinical applications for security vulnerabilities and coordinating appropriate remediation, including Windows patching and registry updates.

The Analyst serves as a mentor to other Analysts and Clinician Analysts and will be assigned to one or more Epic modules depending on their area of expertise.
<h5 class="jobSectionHeader">
What You Will Do</h5>
<ul>
<li>Configure, build, and maintain Epic Beaker applications and related LIS systems to support laboratory workflows and ensure data integrity.
</li>
<li>Provide tiered support for production issues, enhancements, and system upgrades.
</li>
<li>Collaborate with laboratory leadership, clinicians, and IT teams to evaluate needs and implement solutions that improve quality and efficiency.
</li>
<li>Participate in new system implementations, workflow redesign, and integration projects involving laboratory systems.
</li>
<li>Monitor and troubleshoot data interfaces and integration points between Epic and third-party applications.
</li>
<li>Assist with application server patching, registry updates, and other system security activities as needed.
</li>
<li>Document system changes, workflows, and standard operating procedures.
</li>
<li>Serve as a mentor to other DTS team members, providing guidance and support for LIS and Epic Beaker processes.
</li>
<li>Maintain compliance with all applicable IT, security, and healthcare regulations.
</li>
</ul><h5 class="jobSectionHeader">What You Will Need</h5>

Education
<ul>
<li>Associate&rsquo;s Degree in Information Technology, Laboratory Science, or a related field &mdash; Required
</li>
<li>Bachelor&rsquo;s Degree in a related field &mdash; Preferred
</li>
</ul>Experience
<ul>
<li>Minimum of 3 years of experience supporting Laboratory Information Systems or clinical applications &mdash; Required
</li>
<li>Experience with Epic Beaker or similar laboratory systems &mdash; Preferred
</li>
<li>Understanding of clinical laboratory workflows, data integrity, and regulatory requirements.
</li>
</ul>Skills and Abilities
<ul>
<li>Strong analytical, troubleshooting, and problem-solving skills.
</li>
<li>Excellent communication and collaboration abilities across clinical and technical teams.
</li>
<li>Proven ability to manage multiple projects and priorities in a fast-paced environment.
</li>
<li>Working knowledge of server patching, system security, and integration management.
</li>
</ul>Licenses/Certifications
<ul>
<li>Epic Beaker Certification or Proficiency &mdash; Required within 6 months of hire
</li>
<li>ASCP or other related laboratory certification &mdash; Preferred
</li>
</ul><h5 class="jobSectionHeader">Keywords</h5>

Epic Beaker, Laboratory Information Systems, LIS, Clinical Application Analyst, Beaker Analyst, Epic Systems, Application Support, Healthcare IT, Laboratory Informatics, Systems Integration, Epic Certification, Clinical Informatics, Lab IT.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Clinical Application Analyst - Epic Beaker

Community Hospital

<div>Position Highlights:
<ul>
<li>Position: IT Applications System Analyst OR IT Senior Application System Analyst</li>
<li>Job Type: Exempt/Full-Time</li>
<li>Location: Main Hospital</li></ul> 


Responsibilities:
<ul>
<li>System Support: Provide daily support for financial, inventory, accounting, and supply chain application systems with a focus on MEDITECH Expanse, including troubleshooting and user assistance.</li>
<li>System Updates and Upgrades: Coordinate and manage system updates, patches, and upgrades for all relevant application systems, ensuring minimal operational disruption.</li>
<li>User Support: Assist users by troubleshooting/resolving requests received through the service desk, such as user provisioning and enhancement requests for application systems. Participate in the call queue, serving as a primary point of contact for end users needing application system support.</li>
<li>Incident Management: Manage and resolve system incidents, escalating critical issues to senior IT staff or vendors as necessary to maintain system uptime and service quality.</li>
<li>Application Maintenance:Participate in the design, development, testing, implementation, and ongoing maintenance of materials management, inventory, supply chain, and financial applications.</li>
<li>Quality Testing:Manage and execute quality testing efforts for projects, enhancements, and bug fixes.</li>
<li>Training:Conduct training sessions for hospital staff and other users to ensure effective use of the system.</li>
<li>Workflow Optimization:Work with materials management and accounting teams to optimize workflows and ensure the application systems meet their needs. Monitor system performance and offer suggestions for improving efficiency. Identify recurring system issues and work proactively with teams to implement long-term solutions and process improvements.</li>
<li>Data Management: Ensure the accuracy and integrity of financial data, including patient/provider records and other critical information, within the application systems.</li>
<li>Liaison: Act as a liaison between the IT department and materials management/accounting staff to address issues or enhancement requests.</li></ul> 


Requirements:

Financial Applications System:
 Education: Bachelor&rsquo;s degree in business administration, Information Systems, Information Technology, Computer Science, Healthcare Administration; or equivalent combination of education, experience, and training.

Experience: Experience with Electronic Health Records (EHR) systems, preferably in the MEDITECH Expanse Materials Management (MM) and Financial Management Solution (FMS) modules. Revenue Cycle and/or Clinical Applications experience is a plus. Preferred experience with conducting user/provider EMR training. 


Senior Application Analyst:

Education: Bachelor&rsquo;s degree in computer science, Information Systems Management or a related field (or an equivalent combination of education, training and experience) required.

Experience: This position requires 5+ years of IT experience with financial system applications. 


Compensation:
<ul>
<li>IT Applications Systems Analyst: $32.00 - 36.80 hour, depending on education and experience.</li>
<li>IT Senior Applications Systems Analyst: $48.00 -55.20 per hour, depending on education and experience.</li>
<li>Discretionary bonuses, relocation expenses, merit increase, market adjustments, recognition bonuses, and other forms of discretionary compensation may be available.</li></ul> 


Benefits:
<ul>
<li>Medical, dental, vision insurance</li>
<li>Life Insurance</li>
<li>Free Parking</li>
<li>Paid time off</li>
<li>Education assistance</li>
<li>403(b) with employer matching</li>
<li>Wellness Program</li>
<li>Additional benefits based on employment status</li></ul> 


Additional Information:
<ul>
<li>Work Location: In-person/onsite or option for remote work will be considered.</li>
<li>Application Deadline: Posting will remain open until December 31, 2025 or until the position is filled</li></ul> 


Be Extraordinary. Join Us Today!

Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual&rsquo;s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any &ldquo;qualified applicant with a disability&rdquo; as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.<h4 class="jobSectionHeader">
Education</h4>
Required<ul><li>
Bachelors or better</li></ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

IT Applications Systems Analyst OR IT Senior Application System Analyst, Full-Time

Search 10000+ Applications support analyst jobs near you this October. New roles added regularly across leading industries. Apply today.

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Clinical Application Analyst - Epic Beaker

IT Applications Systems Analyst OR IT Senior Application System Analyst, Full-Time