applications support engineer

Flowserve

<div><p><b>Job Summary:</b></p><p>
Flowserve is looking for a technically and commercially experienced Applications Engineer for the Original Equipment Commercial Operations team. In this function you will develop solutions for customers and partners for industrial and special applications. You will act as a product specialist in a team and work closely with the sales, development, and other specialist departments at the site.</p><p><b><br>
Your Role:</b></p><ul><li><p>
Support of the defined clientele in the office</p></li><li><p>
Evaluation of customer requests, generation of solution proposal.</p></li><li><p>
Cost calculation in cooperation with the relevant department</p></li><li><p>
Technical and commercial preparation of offers</p></li><li><p>
Order acceptance, review, preparation and Transfer to the Operations team (Complete Order)</p></li><li><p>
And any other duties as assigned</p></li></ul><p><b><br>
Your Profile:</b></p><ul><li><p>
BS or BA Degree in Mechanical / Industrial Engineering and 3-5 years of relevant experience in Rotating Equipment Industry</p></li><li><p>
Experience as an Applications Engineer or similar role such as, Inside Sales Representative, Engineer.</p></li><li><p>
Good communication skills</p></li><li><p>
Strong technician acumen and analytical thinking.</p></li><li><p>
SAP knowledge Experience in dealing with common MS Office applications</p></li></ul><p></p><p><b>
We Offer:</b></p><ul><li><p>
Supportive and collaborative work environment</p></li><li><p>
Clear career development and internal growth opportunities</p></li><li><p>
Strong commitment to sustainability and responsible business practices</p></li><li><p>
Opportunity to be part of a global organization with a strong market reputation</p></li><li><p>
High standards for health, safety, and quality</p></li><li><p>
Inclusive and respectful workplace culture</p></li><li><p>
Work alongside experienced professionals and industry expert.</p></li></ul></div><p></p>

Applications Engineer

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS&trade; software-based audio, video and control Ecosystem.
 <br/>
 <br/>
 By joining QSC, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, to color outside the lines, and to imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more.
 <br/>
 <br/>
 To strengthen our MEA team in Saudi Arabia, we are looking for a full-time:
 <br/>
 <br/>
 <strong>
  Applications Engineer Saudi Arabia (m/f/d)
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 In the role of Applications Engineer, your role is to support and deliver the highest quality technical support to the MEA systems integrators, consultants and end users. Providing hardware and software application support as well as supporting the team in delivering the training curriculum for Qsys and other specialist QSC platforms. The focus of your work is in the following areas:
 <br/>
 <br/>
 <ul>
  <li>
   Provide applications support and QSC Training content to the MEA market.
  </li>
  <li>
   Ensure the highest level of customer experience whilst identifying solutions to software and hardware issues.
  </li>
  <li>
   Diagnose and troubleshoot technical issues, including programming, commissioning and network configuration.
  </li>
  <li>
   Track and monitor system issues through to resolution, within agreed time limits.
  </li>
  <li>
   Properly escalate unresolved issues to appropriate internal teams (e.g. product managers).
  </li>
  <li>
   Provide prompt and accurate feedback to customers whilst ensuring all issues are logged and accordingly.
  </li>
  <li>
   Manage the follow up procedure to ensure systems are fully functional after troubleshooting.
  </li>
  <li>
   Document technical knowledge in the form of notes and manuals.
  </li>
  <li>
   Maintain and build an excellent relationship with customers and end users.
  </li>
  <li>
   In conjunction with the product development teams participate in market research, competitor and customer surveys.
  </li>
  <li>
   Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
  </li>
  <li>
   Attend industry training and develop relevant knowledge and skills to enhance performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Your profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education to degree level or qualification in industry relevant field such as sound engineering
  </li>
  <li>
   Proven work experience as a Technical Support Engineer, installation Engineer, Commissioning Technician or similar role
  </li>
  <li>
   Strong experience in supporting audio visual or IT infrastructure services is key
  </li>
  <li>
   Commercially astute with the ability to understand a complex sales process
  </li>
  <li>
   Proven expertise managing complex systems within a corporate AV/IT environment
  </li>
  <li>
   Supported products and services NOT exclusively based on hardware
  </li>
  <li>
   Supported products and services to Tier 1 integrators and end users
  </li>
  <li>
   Capable of working with Visio and Autocad, as well as EASE Focus/Address.
  </li>
  <li>
   Well organised to manage conflicting priorities
  </li>
  <li>
   Excellent problem-solving skills individually and as part of a team
  </li>
  <li>
   Strong people management and leadership skills
  </li>
  <li>
   Confident and engaging presentation skills
  </li>
  <li>
   Excellent communication skills &ndash; with the ability to translate technical information for all types of audiences
  </li>
  <li>
   Excellent communication skills (both verbal and written)
  </li>
  <li>
   Fluent English language skills (both verbal and written)
  </li>
  <li>
   Fluent Arabic language skills (both verbal and written) would be an additional benefit
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A varied task in an internationally very successful company
  </li>
  <li>
   The opportunity to actively shape a global company
  </li>
  <li>
   An attractive salary package
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Have we aroused your interest?
 </strong>
 We look forward to receiving your application!
</div>


Applications Engineer Saudi Arabia

Chubb Insurance

<div><p>We are seeking a motivated and detail-oriented Software Support Engineer to join our IT team. This role is ideal for entry-level candidates who are passionate about technology and eager to build a career in software support and system operations.<br>
</p><p><br>
The Software Support Engineer will be responsible for supporting internal applications, troubleshooting technical issues, and collaborating with development and business teams to ensure smooth system operations.
</p><p><b>Key Responsibilities:
</b></p><ul><li>Provide technical support for internal software applications and systems.
</li><li>Investigate, troubleshoot, and resolve user-reported issues in a timely manner.
</li><li>Monitor system performance and ensure availability and reliability.
</li><li>Work closely with development teams to escalate and resolve complex issues.
</li><li>Assist in testing new features, bug fixes, and system enhancements.
</li><li>Maintain documentation for issues, solutions, and system configurations.
</li><li>Support data validation, basic queries, and reporting tasks (SQL-based).
</li><li>Communicate effectively with business users to understand and resolve issues.
</li><li>Participate in system deployments and post-release support.</li></ul></div>
<br><div><div><b>Qualifications
</b><br>
<b>Education:
 </b><br>
<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
</li></ul><br>
<b>Technical Skills:
 </b><br>
<ul><li>Basic understanding of programming concepts (any language such as Java, Python, or JavaScript).
 </li><li>Familiarity with databases (preferably Oracle) and basic SQL queries.
 </li><li>Understanding of APIs and how systems integrate is a plus.
 </li><li>Familiarity with tools like Excel, Power BI, logging tools, and ticketing systems.
</li></ul><br>
<b>Soft Skills:
 </b><br>
<ul><li>Strong problem-solving and analytical skills.
 </li><li>Good communication skills (both written and verbal).
 </li><li>Ability to work under pressure and manage multiple tasks.
 </li><li>Strong attention to detail.
 </li><li>Willingness to learn and grow in a fast-paced environment.
</li></ul><br>
⸻
<br>
<br>
<b>Work Environment
 </b><br>
<ul><li>Collaborative team environment with exposure to real business systems.
 </li><li>Opportunity to learn from experienced engineers.
 </li><li>Career growth path.</li></ul></div></div>

Application Support Engineer

PROZ TECHNOLOGIES

<p><b>Application L1 Support Engineer</b></p><p>Hello,<br/>Greetings from Proztec Qatar! I hope everything is going well with you.</p><p><b>JOB DESCRIPTION</b></p><p>The Application L1 Support Engineer is responsible for providing first-level support for business applications, ensuring timely resolution of user issues and maintaining optimal system performance. The role focuses on handling tickets, monitoring application health, and ensuring quick response times to minimize business impact. The engineer will work closely with L2/L3 teams to escalate complex issues and ensure smooth application operations.</p><p><b>DUTIES &amp; RESPONSIBILITIES</b></p><ul><li>Provide first-level (L1) support for applications and end users</li><li>Monitor application performance and ensure system availability</li><li>Log, track, and manage incidents using ticketing tools</li><li>Ensure timely response and resolution in line with SLAs</li><li>Perform initial troubleshooting and issue diagnosis</li><li>Escalate complex issues to L2/L3 support teams when required</li><li>Follow ITSM processes including Incident and Service Request Management</li><li>Maintain accurate documentation of issues and resolutions</li><li>Communicate effectively with users regarding issue status and updates</li><li>Support routine checks, monitoring, and basic maintenance activities</li></ul><p><b>SKILLS &amp; ABILITIES</b></p><ul><li>Basic knowledge of application support and troubleshooting</li><li>Hands-on experience with ticketing tools (ServiceNow, Jira, etc.)</li><li>Understanding of ITIL-based support processes</li><li>Good communication and user-handling skills</li><li>Ability to work in a fast-paced support environment</li><li>Strong attention to detail and problem-solving mindset</li></ul><p><b>POTENTIAL BACKGROUND</b></p><ul><li>Minimum <b>4+ years of experience</b> in Application Support / IT Support</li><li>Experience in handling L1 support activities in enterprise environments</li><li>Familiarity with application monitoring and incident handling</li><li>Exposure to multi-application environments is an advantage</li></ul><p><b>CERTIFICATIONS (MANDATORY/PREFERRED)</b></p><ul><li>ITIL v4 Foundation (Preferred)</li></ul><p><b>LANGUAGE REQUIREMENT</b></p><ul><li>Arabic or Non-Arabic Speaker</li></ul><p><b>WORK LOCATION</b></p><ul><li>Onshore &ndash; Qatar</li></ul><p><b>SOFT SKILLS</b></p><ul><li>Strong communication and interpersonal skills</li><li>Ability to handle users professionally and patiently</li><li>Quick learner with a proactive attitude</li><li>Ability to work under pressure and manage multiple tickets</li><li>Strong sense of ownership and responsibility</li></ul><p>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.</p><p>Job Type: Full-time</p><p>Pay: QAR10,000.00 - QAR12,000.00 per month</p><p>Work Location: In person</p>

Application L1 Support Engineer

Techno Networks Ltd

<p>*Need Support in Egypt.*</p><p>*Location:* Safaga Port, Egypt</p><p>*Duration:* 12 Months (Full-time, Commitment)</p><p>*Working Days:* Monday to Friday (Standard Hours)</p><p>*Role Overview:*</p><p>We are seeking an L1 EUC (End User Computing) Engineer to provide onsite technical support at Safaga Port, Egypt. The role involves handling first-line IT support, troubleshooting user issues, and ensuring smooth day-to-day IT operations.</p><p>*Key Responsibilities:*</p><p>Provide Level 1 IT support for end users (onsite support)</p><p>Troubleshoot hardware, software, and network-related issues</p><p>Install, configure, and maintain desktops, laptops, and peripherals</p><p>Manage user account support (password resets, access issues, basic AD tasks)</p><p>Support Windows OS and common business applications</p><p>Log, track, and resolve tickets within SLA timelines</p><p>Coordinate with higher-level support teams (L2/L3) when required</p><p>Ensure minimal downtime for end users at site</p><p>Follow IT policies and security standards</p><p>*Required Skills &amp; Experience:*</p><p>Experience in L1 EUC / Desktop Support / IT Support role</p><p>Good knowledge of Windows OS, MS Office, basic networking</p><p>Hands-on experience with hardware troubleshooting</p><p>Familiarity with ticketing tools (ServiceNow or similar)</p><p>Strong communication and problem-solving skills</p><p>Ability to work independently onsite</p><p>Pay: E&pound;30,200.00 - E&pound;31,291.00 per month</p><p>Work Location: On the road</p>

EUC Support Engineer

Electric Power Research Institute

<div><h1 class="jobSectionHeader"><b>Job Title:
</b></h1>Applications Engineer
<p></p><h1 class="jobSectionHeader"><b>Location:
</b></h1>Charlotte, NC, Dallas, TX, EI - Canada Home Office, Knoxville, TN, Palo Alto, CA, Remote/Home Based, Washington, D.C.
<p></p><h1 class="jobSectionHeader"><b>Job Summary and Description:
</b></h1><p>EPRI's Applications team is looking for a versatile, collaborative engineer to join our group. You will help lead EPRI's efforts to apply cutting-edge technology and subject matter expertise to client-specific challenges in grid planning and operations, distributed energy resources, electric transportation, and other end-use technologies.
</p><p></p><p>Our team develops actionable insights regarding the impact and capabilities of new technologies through utility-driven demonstrations and cross-cutting projects. We collaborate with experts across EPRI to produce deliverables focused on individual member needs &mdash; executed within shorter time frames and aimed at answering nearer-term research questions. This is a fast-paced, high-autonomy environment where you'll take ownership of projects and client relationships early in your career.
</p><p></p><p><b>What You'll Do:
</b></p><p></p><ul><li><p><b>Lead projects end-to-end </b>&mdash; from scoping and design through execution and delivery, taking ownership of project direction and client outcomes
</p></li><li><p>Design experiments for new technologies in both the laboratory and field
</p></li><li><p>Solve systems integration challenges with utilities, manufacturers, and other research organizations
</p></li><li><p>Apply the latest techniques in data analytics, machine learning, and advanced visualization to communicate results to a wide range of audiences
</p></li><li><p><b>Engage directly with EPRI members </b>&mdash; support business development efforts and build lasting client relationships
</p></li><li><p>Present research findings to members and the broader scientific and engineering community through meetings, conferences, and publications
</p></li><li><p>Periodic travel to member locations, meetings, and conferences for research and technology transfer
</p></li></ul><p></p><p><b>What We're Looking For:
</b></p><ul><li><p><b>Project leadership </b>&mdash; ability to lead projects in new and unfamiliar spaces, think critically about what comes next, and get up to speed quickly
</p></li><li><p>Technical background in power systems, power electronics, or emerging energy technologies
</p></li><li><p><b>Versatility and adaptability </b>&mdash; comfort working across a wide range of technical domains
</p></li><li><p>Strong communication skills and a client-service mindset
</p></li><li><p>Interest or aptitude in business development and client engagement
</p></li><li><p>Proficiency in at least one programming language (Python, R, MATLAB, etc.) for data analytics, automation, or simulation
</p></li><li><p>Consulting-type experience (designing studies, managing client deliverables) is a plus
</p></li></ul><p></p><p><b>Education &amp; Experience:
</b></p><p></p><ul><li><p>Bachelor's degree in a technical field with 4-6 years of relevant professional experience
</p></li><li><p>Master's degree in a technical field with 2-5 years of relevant professional experience
</p></li><li><p>PhD in a technical field with 0-3 years of relevant professional experience
</p></li><li><p>Final level and compensation will be determined based on education and experience
</p></li></ul><p></p><p><b>Location:
</b></p><p></p><ul><li><p>Position open to candidates based in the US or Canada; preferred placement in an EPRI office (relocation benefits available)
</p></li><li><p>Remote work considered for the right candidate
</p></li></ul><p></p><p><b>Why EPRI Applications?
</b></p><p></p><ul><li><p>Take on senior-level project responsibility early in your career
</p></li><li><p>High autonomy in determining project direction and strategy
</p></li><li><p>Collegial, supportive team environment focused on growth and mentorship
</p></li><li><p>Exposure to a broad range of cutting-edge energy technologies and utility challenges
</p></li></ul><p></p>The salary range for this position is $98,000 USD to $113,500 USD annually.
<p></p>This salary range is an estimate, and the actual salary may vary based on various factors, including without limitation applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.
<p></p>This role is eligible to participate in EPRI&rsquo;s annual incentive program. The amount of incentive varies and is subject to the terms and conditions of the plan.
<p></p>This role is eligible to participate in EPRI&rsquo;s standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, STD/LTD and paid family leave, life and accident insurance, paid time off (flexible vacation, sick leave, and holiday pay).
<p></p>EPRI participates in E-Verify, an online system operated jointly by the Department of Homeland Security and the Social Security Administration (SSA). EPRI uses the system to check the work status of new hires by comparing information from the employee's I-9 form against SSA and Department of Homeland Security databases.
<p></p>EPRI is an equal opportunity employer. EEO/AA/M/F/VETS/Disabled
<p></p>Together . . . Shaping the Future of Energy.
<p></p>www.epri.com</div>

Naseej

<div></div><div><div><div><div><div><p>We usually respond within <b>a day</b>
</p></div></div></div></div><div></div><div><div><div><b>Company Description:</b></div><div>
Naseej is a leading technology company committed to harnessing the power of digital transformation in learning &amp; knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden enabling them to focus on achieving their strategic objectives. And for almost 36 years, Naseej with its branches all over the MENA region had made many contributions to be one of the market leaders in the fields of E-Learning, Edu-Tech &amp; Digital transformation. Naseej website: <b>https://www.naseej.com/</b></div><div><b>
Job Summary:</b></div><div>
We are seeking an experienced <b>Application Support &amp; Operations Engineer</b> to support, operate, and troubleshoot applications in a live production environment.</div><div><b>
Key Responsibilities:</b></div><ul><div><div>
Provide technical support for applications running in a <b>production (live) environment</b>.</div></div><div><div>
Monitor, troubleshoot, and resolve application incidents and issues efficiently.</div></div><div><div>
Communicate clearly and professionally with end users and cross-functional technical teams.</div></div><div><div>
Document incidents, root causes, and implemented solutions in a structured manner.</div></div><div><div>
Ensure system stability, availability, and optimal performance.</div></div><div><div>
Deliver effective technical support to maintain high user satisfaction.</div></div></ul><div><b>
Requirements</b>:</div><ul><div><div>
Native or fluent <b>Arabic speaker</b>.</div></div><div><div><b>
8+ years of experience</b> in application support and operations within a production environment.</div></div><div><div>
Strong communication and interpersonal skills.</div></div><div><div>
Proven experience in incident management and issue resolution.</div></div><div><div>
Ability to work under pressure and handle critical production issues.</div></div></ul>
</div></div><div><div><div><div><b>Department</b></div>
<div>Oper - Project Management
</div><div><b>Locations</b></div>
<div>Cairo office
</div><div><b>Nationalities that can apply.</b></div>
<div>Egyptians
</div></div></div></div><div></div><div><div><div><div><p><b>CONTACT
</b></p><div><b>Shereen Zaki</b></div>
<div>Regional Talent Acquisition Specialist &ndash; Human Resources &amp; Admin Support
</div></div></div></div></div><p></p><div><div><div><div><div><div>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About Naseej</b></h2>
<div><div>Bringing together the latest technological advancement and know-how to support organizations in their digital transformation journey, Naseej offers a comprehensive suite of platforms and services, to empower organizations and enable them to focus on achieving their strategic objectives, fostering innovation, and maximizing productivity in the digital era.</div>
</div></div><div><div><b>Founded in </b>1989
</div><div><b>Co-workers </b>500</div></div></div></div></div><p></p>

Application Support & Operations Engineer

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