applications support engineer

COMSOL Inc.

Be a Part of Simulating Future Innovations and Ideas
 
COMSOL is seeking an Applications Engineer to join its Sales, Presales, and Applications team to work with Government sales and support the users of the COMSOL® software. As a successful applicant, you are expected to have a well- rounded education within an engineering or scientific discipline and experience with simulating technical applications with a basic awareness of all the major physics. With this basis, you will be expected to develop your technical proficiency in new areas of science and engineering as you help COMSOL’s users simulate their future innovations and ideas.
 
Primary Responsibilities
 
<ul>
<li>Actively participate in discovery calls along with sales personnel to provide technical input and assess the feasibility of applications for prospective clients.</li>
<li>Demonstrate the use of COMSOL® software, summarize its features in web meetings, and support prospective customers on the modeling of their applications.</li>
<li>Participate in publicly held web-based workshops, webinars, and other marketing and sales events.</li>
<li>Provide front-end support for customers on the use of the COMSOL® software for a variety of Multiphysics applications involving multiple engineering disciplines.</li>
<li>Run Introductory training courses along with the technical discussion.</li>
<li>A willingness and ability to travel to current and potential customers to run COMSOL-sponsored events and activities in India.</li>
</ul>
Minimum Qualifications
 
<ul>
<li>BS in engineering, physics, applied mathematics, or a physical science.</li>
<li>Excellent communication skills on the phone, in person, and writing.</li>
<li>Eligibility to work in India.</li>
<li>Employment-based visa sponsorship will not be offered for this position.</li>
<li>Should have experience in handling Govt customers</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Hands-on experience in computational electromagnetics, CFD, Structure, Acoustics, Thermodynamics, or equivalent.</li>
<li>Familiarity with numerical methods such as FEM, FVM, FDTD, MoM or similar.</li>
</ul>
Personal growth
 
Supporting your success in your role as an Applications Engineer will be other simulation engineers and software developers who occupy the top echelons of their areas of expertise. You will see and participate, on a daily basis, in the development and operation of many and varied cutting-edge new technologies.
 
As an Applications Engineer in post-sales, you will work with some of the most preeminent engineers and scientists in their respective fields who are simulating innovations and ideas for the future.
 
About COMSOL
 
COMSOL is the leading innovator of multiphysics software for research and development (R&D). Our products are continuously pushing the boundaries of computer-aided engineering (CAE), so that our customers can solve challenging science and engineering problems and develop better products, faster.
 
The COMSOL product family enables our end users to solve even the most sophisticated science and engineering problems, thanks to our intuitive and flexible user interface. We create the tools that drive new breakthroughs in physics and engineering, and we love what we do.
 
The COMSOL office in Bangalore is spacious, bright, and comfortable. Our kitchens are always stocked with fresh fruit, tea, and coffee. Employees enjoy a casual dress code and relaxed atmosphere. Our corporate culture is innovative, vibrant, and cutting-edge. We are committed to encouraging creativity through an exciting and challenging environment in which individuals excel and grow. Our talented employees and an active learning environment are the keys to our success.
 
We Offer
 
<ul>
<li>Dynamic and engaging work duties that provide opportunities for self-development and professional growth.</li>
<li>Exciting career opportunities and the opportunity to work with experts from many fields.</li>
<li>Competitive benefits and compensation commensurate with skills and experience.</li>
</ul>
Reference REF-9381
 Job title Applications Engineer - Government
 Location Bengaluru, India

Applications Engineer - Government

DXC Technology

<div>
 
 Job Description
 
 
 
 The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Issue Investigation &amp; Resolution
 </li>
 <li>
 Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications
 </li>
 <li>
 Reproduce issues in test/staging environments to identify bugs or misconfigurations
 </li>
 <li>
 Conduct detailed log analysis, SQL/database checks, and API validation
 </li>
 <li>
 Classify and prioritize incidents based on severity and business impact
 </li>
 <li>
 Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings
 </li>
 <li>
 Collaborate with L1 and L3 teams during major incidents and post-incident reviews
 </li>
 <li>
 Communicate with business users or clients to gather additional information when needed
 </li>
 <li>
 Provide workarounds or solutions while permanent fixes are being developed
 </li>
 <li>
 Maintain knowledge base and support documentation
 </li>
 <li>
 Prepare scripts or SQL queries to validate data or resolve issues
 </li>
 <li>
 Perform basic configuration changes or updates in non-production environments
 </li>
 <li>
 Conduct release verification and smoke testing after deployments
 </li>
 <li>
 Analyze recurring issues to suggest long-term fixes or enhancements
 </li>
 <li>
 Provide feedback to development/QA teams to improve application stability and usability
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Strong understanding of various technologies (Java, .net and visual basic)
 </li>
 <li>
 Experience with web application architectures (e.g., client/server, REST APIs)
 </li>
 <li>
 Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries
 </li>
 <li>
 Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus
 
 
 </li>
 </ul>
 Soft Skills
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent communication and documentation abilities
 </li>
 <li>
 Ability to work independently and under pressure
 
 
 </li>
 </ul>
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 
 
 
 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
 
 here
 
 
 .
 
 
</div>

L2 Support Engineer - Web Applications

Astek Middle East

<div>
 
 
 Job Title:
 
 Application Support Engineer
 
 
 
 Location:
 
 Madinah - KSA
 
 
 
 Job Summary:
 
 
 
 We are seeking an experienced Application Support Engineer to ensure smooth application availability and reliability. The role involves monitoring, troubleshooting, deploying new releases, and resolving incidents to maintain critical business systems.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Ensure application availability and resolve technical issues promptly.
 </li>
 <li>
 Perform health checks, monitor alerts, and assist with service restoration.
 </li>
 <li>
 Manage application deployments, rollbacks, and software installations.
 </li>
 <li>
 Troubleshoot end-user incidents, perform root cause analysis, and provide fixes.
 </li>
 <li>
 Monitor systems and ensure stable execution of applications.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Hands-on experience with containerization (RedHat OpenShift).
 </li>
 <li>
 Strong knowledge of web application servers (Tomcat, JBoss, Nginx, WebLogic).
 </li>
 <li>
 Proficiency in Linux/Unix OS administration and troubleshooting.
 </li>
 <li>
 Experience with Java, XML, web services, and APIs.
 </li>
 <li>
 Good command of Unix shell/commands.
 </li>
 </ul>
 
 
</div>

Application Support Engineer

Accenture

Project Role : Application Support Engineer 
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
 
Must have skills : EPIC Systems 
Good to have skills : NA 
Minimum 3 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles &amp; Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of application support processes to improve efficiency. - Provide training and support to junior team members to enhance their skills and knowledge. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems. - Strong analytical and problem-solving skills to diagnose and resolve software issues. - Experience with system monitoring tools to ensure optimal performance. - Ability to document processes and create user guides for better understanding. - Familiarity with database management and query languages to support application functionality. Additional Information: - The candidate should have minimum 3 years of experience in EPIC Systems. - This position is based at our Hyderabad office. - A 15 years full time education is required.
 
15 years full time education

Project Role : Application Support Engineer 
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
 
Must have skills : EPIC Systems 
Good to have skills : NA 
Minimum 3 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards delivering timely solutions, contributing to the overall efficiency of the organization. Roles &amp; Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems. - Good To Have Skills: Experience with troubleshooting and resolving software issues. - Strong analytical skills to assess system performance and identify areas for improvement. - Familiarity with database management and query optimization. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 3 years of experience in EPIC Systems. - This position is based at our Chennai office. - A 15 years full time education is required.
 
15 years full time education

Project Role : Application Support Engineer 
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
 
Must have skills : Oracle Application Express (APEX) 
Good to have skills : NA 
Minimum 3 year(s) of experience is required 
Educational Qualification : 15 years full time education BTech or MTech or MCA with IT or CSE or EEE or ECE 
 
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work diligently to implement effective solutions, contributing to the overall efficiency and reliability of the systems in place. Roles &amp; Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Oracle Application Express (APEX). - Strong understanding of database management and SQL. - Must have skills: Oracle Forms and Reports - Experience with application development and deployment processes. - Familiarity with web technologies such as HTML, CSS, and JavaScript. - Ability to troubleshoot and resolve application issues effectively. Additional Information: - The candidate should have minimum 3 years of experience in Oracle Application Express (APEX). - This position is based at our Hyderabad office. - A BTech or MTech or MCA with IT or CSE or EEE or ECE is required.
 
15 years full time education
BTech or MTech or MCA with IT or CSE or EEE or ECE

Coforge

<div>
 
 
 Role:
 
 Application Support Engineer
 
 
 
 Key Skills:
 
 Data Application Support, SQL &amp; ETL
 
 
 
 Experience:
 
 7 - 10 years
 
 
 
 Location:
 
 Hyderabad
 
 
 
 
 
 We at Coforge are hiring Application Support Engineers with the following skillset:
 
 
 
 
 <ul>
 <li>
 7+ years of experience in Application Maintenance &amp; Support, with a focus on data-driven systems.
 </li>
 <li>
 Experience of managing Cloud Data based applications (preferably Snowflake, Matillion or other ETL tools) especially from Support &amp; Maintenance perspective.
 </li>
 <li>
 Experience with ITSM tools (e.g., ServiceNow, Jira) for tracking Service Requests and enhancements. Performing Root Cause analysis and taking steps to reduce recurring incidents.
 </li>
 <li>
 Collaborate with cross-functional teams including Data Engineers, Data Architects and business analysts to ensure seamless application operations. Manage application upgrades, patches, and configuration changes. Develop and maintain documentation for application architecture, support procedures, and troubleshooting guides.
 </li>
 <li>
 Ensure compliance with SLAs, security policies, and audit requirements.
 </li>
 <li>
 Should have some technical background in SQL, ETL, building data pipelines using cloud based data tools/Technologies
 </li>
 <li>
 Excellent problem-solving, communication, and stakeholder management skills.
 </li>
 <li>
 Understanding of support processes, particularly ITIL knowledge.
 </li>
 <li>
 Familiar with Incident, Change, Problem, RCA, and MTTR management processes.
 </li>
 <li>
 Demonstrate problem-solving approach.
 </li>
 <li>
 Data analysis and data manipulation skills
 </li>
 </ul>
 
 
</div>

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