applications systems analyst

Nahdi

<div><p>Implement and deploy applications software, providing staff support and training, ensuring regulatory compliance and data security, analyzing data for operational insights, monitoring application performance, safeguarding patient privacy, to support aligning IT solutions with clinical needs and improve healthcare delivery.
</p><p><b>Accountabilities
</b></p><ul><li><p>Support in developing new applications or customizing existing ones to meet the unique needs of the retail industry, for assigned applications.
</p></li><li><p>Act as level 2 support for assigned applications with end users making sure any bugs or errors are resolved within agreed SLAs to meet internal customer needs.
</p></li><li><p>Analyzing the specific requirements of end users and support in designing solutions that meet their needs and streamline required processes, improve patient care, and enhance operational efficiency.
</p></li><li><div>Support in the implementation of new software applications or major updates on assigned applications, ensuring minimal disruption to daily operations and compatibility with existing systems. Utilize IT data for analysis and reporting purposes, to use to spot areas of development or any operating inefficiencies.
</div></li><li><div>Collaborating with vendors that provide specialized applications support, ensuring that these tools meet the specific needs of the end user.<br>
</div></li><div></div><li><div>Continuously monitor the performance of applications, ensuring they meet the demands of a fast-paced retail environment and identifying areas for improvement.<br>
</div></li><div></div><li><div>Ensuring patient privacy is maintained in all applications, with strict adherence to confidentiality and data protection best practices to maintain patient privacy.<br>
</div></li><div></div><li><div>Staying abreast of technological advancements in both the IT and pharmacy sectors, exploring innovative solutions like tele pharmacy, mobile health apps, and AI-driven tools to stay updated with technological advancements and explore innovative solutions.
</div></li><li><div>Collaborating with pharmacists, healthcare providers, and insurance companies to ensure that IT solutions align with business needs and facilitate effective healthcare delivery
</div></li></ul><p><b>Work Environment
</b></p><ul><li><p>Indoors : 100%
</p></li><li><p>Outdoors : 0%
</p></li><li><p>Working Days : 5 Working Days
</p></li><li><p>Days off : 2 Days Off
</p></li><li><p>Working Hours : 8:00 AM &ndash; 6:00 PM (1 hour break)
</p></li></ul><p><b>Job Requirement
</b></p><div><p><div><div><div><div><p><b>Education<br>
</b></p></div><div><ul><li><p>BSc in IT (preferably in MIS Systems Design) or related field.<br>
</p></li></ul></div></div><br>
<div><div><p><b>Experience<br>
</b></p></div><div><ul><li><p>3+ years in an IT applications function with preference for retail or related industry.<br>
</p></li></ul></div></div><br>
<div><div><p><b>Computer Skills<br>
</b></p></div><div><ul><li><p>Proficiency in specific store applications and general retail systems.
</p></li><li><p>Proficiency in languages such as SQL, Java, Python, or .NET
</p></li><li><p>Skills in database technologies like SQL Server, Oracle, MySQL
</p></li><li><p>Knowledge of various phases of SDLC
</p></li><li><p>Familiarity with common ERP and CRM platforms, such as SAP, Oracle, Salesforce
</p></li><li><p>Experience with BI tools like Tableau, Power BI
</p></li><li><p>Understanding of various operating systems like Windows, Linux<br>
</p></li></ul></div></div><br>
<div><div><p><b>Languages<br>
</b></p></div><div><ul><li><p>English
</p></li><li><p>Arabic</p></li></ul></div></div></div></div></p></div></div>

Finance Applications Systems Analyst (2023479)

rockITdata

<div>Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and data transformation. We then bring those commercially tested solutions to government entities to deliver predictable, measurable impact for the American taxpayer and consumer.<br>
<br>
rockITdata is looking for a Technical IBM Mainframe Applications/Systems Analyst. This role is responsible for the installation, configuration, customization, and ongoing maintenance of mainframe system and ISV software products. This role ensures system stability, performance, and security while supporting business-critical applications running on IBM z/OS environments. This role is remote, Monday - Friday 7:30am- 4:00pm CST<br>
<br>
<b>Key Responsibilities:</b><ul><li>
Install, configure, and maintain IBM mainframe operating systems, including IBM z/OS.</li><li>
Perform installation, upgrades, and maintenance of ISV (Independent Software Vendor) products using tools such as SMP/E.</li><li>
Customize system parameters, libraries, and subsystems to meet organizational requirements.</li><li>
Apply maintenance (PTFs, APARs) and perform system IPL planning and execution.</li><li>
Troubleshoot system issues, analyze dumps, and resolve software-related problems.</li><li>
Support storage management processes including DASD, SMS, and DFSMS.</li><li>
Maintain documentation for system configurations, procedures, and changes.</li><li>
Collaborate with application teams, operations, and vendors for problem resolution and enhancements.</li><li>
Participate in on-call rotation and support after-hours maintenance windows.</li></ul><b>
Requirements:</b><ul><li>
5+ years of experience in IBM mainframe system programming.</li><li>
Strong experience with:<ul><li>
IBM z/OS internals and system components.</li><li>
SMP/E for software installation and maintenance.</li><li>
JCL, TSO/ISPF.</li></ul></li><li>
Knowledge of system utilities such as IEBCOPY, IDCAMS, IEBGENER.</li><li>
Experience with system IPLs, dump analysis, and problem determination.</li><li>
Strong analytical and troubleshooting skills.</li><li>
Ability to work independently and in a team environment.</li><li>
Excellent documentation and communication skills.</li><li>
Attention to detail and strong organizational skills</li><li>
Bachelor's Degree in Computer Science, Electronics Engineering, or equivalent PLUS 5 Years of experience.</li><li>
Eight (8) years of additional relevant experience may be substituted for education.</li><li>
The ability to pass a Tier 4/HIGH Background Investigation.</li></ul><b>
Preferred Qualifications</b><ul><li>
Experience with additional IBM subsystems such as: CICS.</li><li>
Familiarity with automation and scheduling tools.</li><li>
Knowledge of disaster recovery and high availability configurations.</li><li>
Experience with mainframe performance tuning and capacity planning.</li></ul><p></p>
#LIREMOTE<p><b><br>
Here at rockITdata, we are committed to following our 10 Guiding Principles.</b><br>
Our Guiding Principles define our culture. They&rsquo;re who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same.</p><p>
Know the Why.</p><p>
Value People Above All Else.</p><p>
Transparency to a Fault.</p><p>
Progress, Not Perfection.</p><p>
Be Good by Doing Good.</p><p>
Smart People Can Disagree.</p><p>
Bend but Don&rsquo;t Break.</p><p>
Represent Your Brand.</p><p>
Think Differently.</p><p>
Be Amazing, Be Fearless, Smile, Have Fun!</p><p>
Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!</p><p><i><br>
rockITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rockITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker&rsquo;s new hire costs. No one is ever required to complete any monetary transactions before starting employment with rockITdata. Legitimate rockITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at www.rockitdata.com/careers to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email, dreamjob@rockitdata.com.</i></p><p><i><br>
rockITdata is an equal opportunity employer and is committed to non-discrimination in all employment practices and decisions. All qualified applicants will receive consideration for employment without regard to disability status, veteran status or any characteristic protected by Federal, state, or local law.</i></p><p><i><br>
rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at dreamjob@rockitdata.com.</i></p><p><br>
<b>
Here at rockITdata, we are committed to following our 10 Guiding Principles.</b><br>
Our Guiding Principles define our culture. They&rsquo;re who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same.</p>
<p>Know the Why.</p>
<p>Value People Above All Else.</p>
<p>Transparency to a Fault.</p>
<p>Progress, Not Perfection.</p>
<p>Be Good by Doing Good.</p>
<p>Smart People Can Disagree.</p>
<p>Bend but Don&rsquo;t Break.</p>
<p>Represent Your Brand.</p>
<p>Think Differently.</p>
<p>Be Amazing, Be Fearless, Smile, Have Fun!</p>
<p>Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!</p><br>
<p><br>
<i>rockITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rockITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker&rsquo;s new hire costs. No one is ever required to complete any monetary transactions before starting employment with rockITdata. Legitimate rockITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at www.rockitdata.com/careers to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email, dreamjob@rockitdata.com.</i></p><br>
<p><br>
<i>rockITdata is an equal opportunity employer and is committed to non-discrimination in all employment practices and decisions. </i><i>All qualified applicants will receive consideration for employment without regard to disability status, veteran status </i><i>or any characteristic protected by Federal, state, or local law.<br>
</i></p><p><br>
<i>rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at dreamjob@rockitdata.com.</i></p><p>
</p><p>1BNY3wIB0j</p></div>

Technical IBM Mainframe Applications/Systems Analyst

Memorial Hospital at Gulfport

<div><p>The Systems Analyst Associate is responsible for supporting assigned operating systems and networks. The Systems Analyst Associate is responsible for the installation, upgrades and maintenance of assigned application software and operating systems.</p></div>
<br><div><ul><li>Supports assigned operating systems and networks
<ul><li>Performs installation and upgrades of assigned application software and operating systems
</li><li>Initiates back-up procedures for operations of systems and networks
</li><li>Troubleshoot hardware, software and network problems
</li><li>Performs equipment failure and disaster recovery procedures for applications and networks
</li><li>Issues advanced notifications of any extended system downtimes or extended interruption of operations
</li></ul></li><li>Supports maintenance of assigned applications and system users
<ul><li>Consults with business users to identify needs, opportunities for improvement, and enhancements to systems and networks
</li><li>Supports assigned applications to promote optimal functionality, including documenting change requests
</li><li>Participates in change management, communication, report initiatives and provides optimal customer service</li></ul></li></ul></div>
<br><div><p>Education:
</p><ul><li>Bachelor's Degree in Information Technology or other field of study; or equivalent experience may be accepted in lieu of degree.
</li></ul><p>Experience:
</p><ul><li>Two (2) years of experience with a Bachelors Degree, Five (5) years of experience with an Associate Degree or Seven (7) years of experience with no degree, managing operating systems administration and programming micro, mainframes and network technologies.</li></ul></div>

Systems Analyst Associate - I/S Infrastructure - Days - FT

Nature's Way

<div><p><b>SAP Business Systems Analyst</b></p><p>
Welcome to a better way, an authentic way. <b>Welcome to Nature&rsquo;s Way.</b></p><p>
We believe that nature is the best way to holistic health, and it should be available to everyone.</p><p>
When we help people live healthy lives, we build a happier, healthier world for everyone.</p><p>
How we go about our work drives TRUST in who we are, what we do, and the products we produce.</p><p>
Our customers trust:</p><ul><li>
Our products to be the gold standard</li><li>
Our words to be true</li><li>
Our claims to be honest,</li><li>
Our actions to have integrity.</li></ul><p>
And we&rsquo;ve been leading the way since 1969.</p><p>
Be a part of helping people live healthy lives as our new<b> SAP Business Systems Analyst.</b></p><p><b>
SUMMARY</b></p><p>
The Business Systems Analyst will be a member of the business systems design team and will be responsible for configuration and function support of the assigned SAP module. He/she will be responsible for analyzing business needs to design solutions which meet those needs. The analyst will analyze problems and support their assigned functional area projects and enhancements through consulting, configuration, and design specifications.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES REQUIRED include the following (other duties may be assigned):</b></p><ul><li><p>
Manage incidents and request tickets in assigned functional areas.</p></li><li><p>
Manage future small to mid-size enhancements and projects to meet specific business needs within agreed to time and budget.</p></li><li><p>
Responsible for SAP configuration and support of assigned functional areas.</p></li><li><p>
Responsible for future requirements gathering, solution design, creation of functional design, and direction of development activity needed to meet business needs with internal and external staff.</p></li><li><p>
Responsible for testing and defect management.</p></li><li><p>
Build and maintain effective business relationships with assigned business areas to understand business processes and where they can be optimized through technology.</p></li><li><p>
Research technology direction of responsible functional areas and stay abreast of new functionality and capabilities.</p></li></ul><p><b>
OTHER SKILLS &amp; RESPONSBILITIES</b></p><ul><li><p>
Strong analytical skills</p></li><li><p>
Ability to interact effectively with business users and IT staff.</p></li><li><p>
Effective communication skills, written and oral.</p></li><li><p>
Self-started with the ability to accomplish tasks without direct supervision and work effectively as a team member.</p></li><li><p>
Ability to prioritize work effectively and adapt to shifting business priorities.</p></li><li><p>
Ability to analyze and translate business needs in assigned area.</p></li><li><p>
Ability to quickly learn new technologies and concepts.</p></li><li><p>
Experience in a development language and debugging.</p></li><li><p>
Prior exposure to SAP ECC is advantageous</p></li></ul><p><b>
EDUCATION and/or EXPERIENCE</b></p><p>
Bachelor&rsquo;s degree in Information Technology with focus on business applications or comparable work experience required. Prior SAP configuration, testing and change management, and understanding of system development life cycle experience preferred.</p><b>
All benefits are effective on day 1 of employment.</b><p><b>
Medical </b>Option to select either a PPO plan or one of 2 high &ndash; deductible medical plans that includes a company contribution to your personal health savings bank account.</p><p><b>
Dental </b>Delta Dental PPO &amp; an option to select an enhanced dental plan.</p><p><b>
Vision </b>Routine preventative coverage under medical plan and an option to elect additional voluntary coverage</p><p><b>
Time Off</b> All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.</p><p><b>
401K Plan</b> Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.</p><p>
You&rsquo;ll also enjoy a variety of other benefits that support your long-term health and wellness:</p><ul><li>
Company provided short-term &amp; long-term disability</li><li>
Life and AD&amp;D insurance</li><li>
Flexible spending accounts</li><li>
Voluntary critical illness &amp; accident coverage</li><li>
New parent phase-in program &amp; paternity leave</li><li>
Educational assistance reimbursement</li><li>
Product discounts &amp; a wellness program</li></ul><p><b>
Start Helping People live Healthy lives today!</b></p><p>
</p><p></p><p><i>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</i></p>
<p></p><p><i>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)</i></p><p>
</p><p>GqfpQNhPsV</p></div>

SAP Business Systems Analyst

Digi-Key Electronics

<div><p>DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page .
</p><p><b>______________________________________________________________________
</b></p><p></p><h1 class="jobSectionHeader"><b>Position Overview:
</b></h1>As an Associate Business System Analyst, you will be responsible for using knowledge of systems and business strategies to help maximize productivity and efficiency. Responsibilities will include analyzing systems and assisting with business administration activities for select tools/applications. Tasks will include, but are not limited to, basic system analysis, basic configuration and setup of assigned applications and supplementary programs, maintenance of configuration for applications, and assisting with testing upgrades as needed.
<br>
Location: Thief River Falls, MN
<br>
5 days on site depending on business needs; working hours 12pm-9pm CST
<p></p><h1 class="jobSectionHeader"><b>Responsibilities:
</b></h1><ul><li><p>Assist with sessions with business users and technical teams to capture business objectives, metrics, and requirements for requested system or product enhancements
</p></li><li><p>Analyze a current business system and help make recommendations for improvement
</p></li><li><p>Provide basic configuration, permissions/security set up and maintenance for business system
</p></li><li><p>Evaluate and document current processes and configurations
</p></li><li><p>Create, modify, and test basic application configuration changes based on user feedback and organizational changes
</p></li><li><p>Work alongside Software Engineers, Application Administrators, Users and Team Members to configure and integrate application software
</p></li><li><p>Stay current on knowledge of relevant technologies
</p></li><li><p>Participate in efforts to implement new business applications as well as new releases of tools/applications
</p></li><li><p>Assist with proof of concepts for new business system tools and features
</p></li><li><p>Assist the team with troubleshooting/finding root cause of application issues, testing, and creating business system specific project documentation as needed
</p></li><li><p>Provide <b>L1/L2 support </b>for fulfillment systems including WMOS, WCS, Integrations, shipping, and logistics platforms
</p></li></ul><p></p><p><b>Required Knowledge, Skills and Experience
</b></p><ul><li><p>Strong willingness to learn and grow in a production support environment
</p></li><li><p>Bachelor&rsquo;s degree in computer science, Engineering, or related field (or equivalent experience)
</p></li></ul><p><b>Preferred Experience
</b></p><ul><li><p>Administration knowledge in various tools
</p></li><li><p>Exposure to warehouse management or fulfillment systems
</p></li><li><p>Internship or early career experience in application support or development
</p></li><li><p>Understanding of incident management fundamentals
</p></li></ul><p></p><h1 class="jobSectionHeader"><b>Physical Requirements:
</b></h1><ul><li>Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
</li><li>Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
</li></ul><p></p><h1 class="jobSectionHeader"><b>Compensation:
</b></h1><p><i>The base pay range for this position is:
</i></p>$29.50
<p>to
</p>$40.50
<p>Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future. The employer does not offer immigration sponsorship for this opportunity.
</p><p></p><p><i>Many factors influence the determination of base pay within a range, including the candidate&rsquo;s work experience in related roles; the candidate&rsquo;s knowledge, skills, capabilities, and performance; the relative pay of other DigiKey employees in similar roles; and the budget available for the position.
</i></p><p><b>______________________________________________________________________
</b></p><p><i>DigiKey Electronics is an Equal Opportunity Employer. We encourage all qualified candidates, including protected veterans and individuals with disabilities, and to apply and be considered for open positions.
</i></p><p></p><p><i>If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or </i><i>careers.us@digikey.com </i><i>.
</i></p><p></p><p><i>Know Your Rights: Workplace Discrimination is Illegal</i></p></div>

Associate Business Systems Analyst

4P Consulting Inc.

<div><div><b>Information Systems Analyst IV
</b><p><b>Experience Level: </b>Senior-Level
<br>
<b>Location: </b>Atlanta, GA
<br>
<b>Client- Southern Company Services.
</b></p><p></p><h2 class="jobSectionHeader"><b>Position Overview
</b></h2><p>The Information Systems Analyst IV is responsible for supporting and administering enterprise Network Attached Storage (NAS) platforms, with a strong preference for Dell EMC PowerScale/Isilon environments. This role requires advanced knowledge of Microsoft and Linux server environments, file services, access control management, and enterprise storage infrastructure.
</p><p>The ideal candidate possesses strong scripting capabilities, troubleshooting expertise, and experience supporting large-scale enterprise file systems in secure, compliance-driven environments.
</p><p></p><h1 class="jobSectionHeader"><b>Key Responsibilities
</b></h1><h2 class="jobSectionHeader"><b>Enterprise Storage &amp; File Services Support
</b></h2><ul><li>Administer and support enterprise NAS platforms (Dell EMC PowerScale/Isilon preferred)
</li><li>Manage and support file services across:
<ul><li>Microsoft Windows Server environments
</li><li>Linux environments
</li></ul></li><li>Configure and manage SMB and NFS protocols
</li><li>Support object storage and modern file-sharing technologies
</li></ul><h2 class="jobSectionHeader"><b>Active Directory &amp; Access Control
</b></h2><ul><li>Administer Active Directory environments
</li><li>Manage file-level permissions and access controls
</li><li>Support identity integration and authentication processes
</li></ul><h2 class="jobSectionHeader"><b>Automation &amp; Scripting
</b></h2><ul><li>Develop and maintain automation scripts using:
<ul><li>PowerShell
</li><li>Bash
</li><li>Python
</li></ul></li><li>Utilize command-line tools for system administration and troubleshooting
</li></ul><h2 class="jobSectionHeader"><b>Troubleshooting &amp; Operational Support
</b></h2><ul><li>Diagnose and resolve complex storage, file service, and access control issues
</li><li>Provide ongoing operational support in enterprise environments
</li><li>Participate in system monitoring and performance optimization
</li></ul><h2 class="jobSectionHeader"><b>Storage Modernization &amp; Migration
</b></h2><ul><li>Support large-scale file migrations
</li><li>Assist with storage modernization initiatives
</li><li>Participate in enterprise infrastructure upgrades
</li></ul><h2 class="jobSectionHeader"><b>Compliance &amp; Governance Support
</b></h2><ul><li>Support audit, compliance, and legal data requests
</li><li>Maintain documentation and ensure adherence to regulatory requirements
</li><li>Participate in disaster recovery planning and execution
</li></ul><p></p><h1 class="jobSectionHeader"><b>Preferred Qualifications
</b></h1><ul><li>Experience with Oracle products such as:
<ul><li>WebLogic
</li><li>C2M
</li><li>CC&amp;B
</li></ul></li><li>Experience with:
<ul><li>Object storage platforms
</li><li>Modern file-sharing protocols
</li><li>Disaster recovery planning and testing
</li></ul></li><li>Experience supporting regulated enterprise environments
</li></ul><p></p><h1 class="jobSectionHeader"><b>Required Skills &amp; Knowledge
</b></h1><ul><li>Strong knowledge of:
<ul><li>Dell EMC PowerScale / Isilon
</li><li>Microsoft Server file services
</li><li>Linux file services
</li><li>SMB and NFS protocols
</li></ul></li><li>Hands-on Active Directory administration experience
</li><li>Strong scripting and automation skills
</li><li>Advanced troubleshooting and analytical skills
</li><li>Experience in enterprise operational support environments</li></ul></div></div>

Information Systems Analyst IV 4P/607

Snohomish County PUD No.1

<div><div><div><div><div><b>Job ID</b></div> <div>16731</div> <div><b>Department</b></div> <div>ITS End User Support</div>
</div><br>
<div><div><b>Employment Status</b></div> <div>Time Limited - 90 days to 2 years</div> <div><b>Type</b></div> <div>Full Time - Hourly</div>
</div><br>
<div><div><b># of Openings</b></div> <div>1</div> <div><b>Union Classification</b></div> <div>Non Union</div>
</div><br>
<div><div><b>Work Location</b></div> <div>On-Site Office</div> <div><b>Job Location</b></div> <div>Everett, Washington (US-WA)</div>
</div><br>
<div><div><b>Closing Date</b></div> <div>04/15/2026</div> <div><b>Salary/Wage</b></div> <div>$74,679.00 - $93,348.00 annually</div></div></div><br>
</div>
<p></p><div><div><div><h2 class="jobSectionHeader"><b>Posting Information</b></h2>
</div><div><p><b>
We ask that you provide a clear and concise cover letter explaining as to why this position would be a great opportunity for you</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Basic Responsibilities</b></h2>
</div><div><p>
Snohomish County PUD is seeking an End User Support Analyst I to support existing helpdesk staff by providing end-user support to District employees.</p><p><br>
This is an onsite role (not hybrid/remote). Work hours are flexible between 7:00 a.m. and 5:30 p.m., Monday-Friday and may change based on the needs of the District. This position requires some travel within Snohomish County to other offices; a valid driver's license is required to operate District vehicles.</p><p><br>
The successful candidate will have some experience through school, certifications, and/or previous work, troubleshooting computer issues and assisting employees with requests. Support is provided via phone, in person, email, and chat.</p><div><br>
<b>
Key Responsibilities:</b><br>
<ul><li>Respond to end-user requests and incidents via phone, in person, email, and chat</li><li>Troubleshoot and help resolve basic hardware, software, and peripheral issues</li><li>Set up and deploy end-user devices and peripherals (e.g., laptops, desktops, monitors, docking stations, headsets)</li><li>Support mobile device setup and troubleshooting (iPhones/iPads)</li><li>Document work performed in tickets and maintain accurate notes and task tracking</li><li>Follow established procedures and collaborate with peers and partner departments</li></ul></div><div><br>
<b>
Required Skills:</b><br>
<ul><li>Good verbal and written communication skills</li><li>Customer service experience over the phone and in person</li><li>Experience or education with setup and troubleshooting of iPhones, iPads, laptops, desktops and peripherals such as monitors, docking stations and headphones</li><li>Following procedures with excellent attention to detail</li><li>Good listening skills</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Definition</b></h2>
</div><div><p>
The End User Systems Analyst I is responsible for providing outstanding support of computer systems and infrastructure. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. This role will take help desk calls and assist in hardware administration and security including but not limited to: software troubleshooting, mobile device management, and process consulting. The role will also assist IT members with Active Directory Users &amp; Computers, Group Policy Management, Cloud administration, and Email Management. The person will assist with the identification, prioritization, and resolution of critical infrastructure and security-related issues that impact business operations. End User Systems Analysts I often participate in technology projects and are frequently consulted for support of new software and solutions implemented by the District.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience/Education</b></h2>
</div><div><p><b>
$74,679 - $93,348 Annually</b></p><br>
<p></p>
<p><b>
Minimum Education and Experience</b></p>
<ul>
<li>Bachelor's Degree in Computer Science/IT, or related field;</li>
</ul>
<p><b>OR</b></p>
<ul>
<li>Associate's Degree in Computer Science, or related field, <b>AND</b></li>
<li>Two (2) years of related Information Technology experience;</li>
</ul>
<p><b>OR</b></p>
<ul>
<li>Four (4) years of related Information Technology experience.</li></ul><br>
<p></p>
<p><b>
Minimum Required License(s) and/or Certification(s):</b></p>
<ul>
<li>Washington State Driver's License</li></ul><br>
<p><br>
You can find the full job description for this position, including accountabilities, required skills and abilities, and physical and mental demands and working conditions, on the following pages: End User Systems Analyst I.</p></div></div></div><h2 class="jobSectionHeader"><b>
Benefits</b></h2>
<p>
In addition to a competitive compensation program, Snohomish County PUD #1 offers a comprehensive benefits package. Employees and eligible dependents may enroll in medical, dental, vison, core term life insurance, long-term disability, accidental death and dismemberment, voluntary term life, flexible spending accounts, health savings account and retirement benefits (including PERS pension, 401(k), and a 457 plan). The Snohomish County PUD also provides an employee assistance program, tuition reimbursement, short-term disability, paid time off benefits starting at 20 days a year, plus 5 days of extended sick leave and 11 paid holidays. For more information on our benefits package please visit www.snopud.com/benefitoverview</p><br>
<p></p>
<p><b>
Snohomish County PUD #1 is an Equal Opportunity Employer of Minorities, Women, Disabled and Veterans.</b></p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Our Values</b></h2>
<p>
We hold ourselves and every member of Team PUD to high standards.</p>
<p>
Every day we <b>SAFEGUARD</b> what matters, putting employee and community safety first.</p>
<p>
We have <b>INTEGRITY</b>. We are a <b>TEAM</b>.<br>
We <b>SERVE</b> with pride, <b>RISE</b> to challenges.<br>
We choose to <b>INCLUDE</b> all, <b>SEEK</b> growth, and be <b>BOLD</b>.</p><br>
<p><br>
<b>Nearest Major Market: </b>Seattle
<br>
<b>Nearest Secondary Market: </b>Everett
<br>
<b>Job Segment: </b>Systems Analyst, Help Desk, Information Technology, Computer Science, Cloud, Technology</p></div>

End User Sys Analyst I

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