appointment coordinator

US Federal Contractor Registration

Job: Appointment Coordinator (Growth Track to Sales Rep.)USFCR works with businesses, nonprofits, and government agencies of all sizes. We are seeking an energetic and detail-oriented Appointment Coordinator to join our growing team. Your job is to engage inbound and outbound leads, qualify fit, and schedule high-quality appointments for our sales team. Strong performers earn bonuses and have a clear path to become a sales rep.Duties<ul><li>Manage and coordinate appointment schedules with qualified prospects, ensuring optimal time management for sales teams and clients</li><li>Conduct outbound calling campaigns to prospective clients, identify decision-maker, disqualify poor-fit leads, generate interest and set appointments for qualified leads.</li><li>Utilize CRM software such as Salesforce to properly account for all activity, notes, next steps, and maintain up to date client information and scheduling</li><li>Communicate with potential clients via phone and E-mail to promote services, gather client needs, and qualify leads for further business development</li><li>Support continued business development initiatives by re-engaging stalled leads using structured sequences</li><li>Track performance to ensure meeting daily/weekly KPIs</li></ul>Compensation<ul><li>$18/hour base</li><li>Performance bonuses tied to:</li><li>Appointments set</li><li>Show rate</li><li>Qualified opportunity conversion</li></ul>Requirements<ul><li>Experience</li><li>1&ndash;2 years in sales, customer service, or call center preferred</li><li>Comfortable with high call volume</li><li>Core skills</li><li>Clear, confident communication (phone-first role)</li><li>Fast thinking and objection handling</li><li>Strong listening and note-taking</li><li>Work style</li><li>Coachable and metrics-driven</li><li>Competitive mindset with consistency in daily activity</li><li>Organized with attention to detail</li><li>Technical</li><li>CRM experience preferred (Salesforce, HubSpot, etc.)</li><li>Basic computer proficiency and multitasking ability</li></ul>Pay: From $18.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Appointment Coordinator

Foundations Counseling, LLC

Administrative Assistant / Appointment CoordinatorFoundations Counseling is a respected Colorado provider of behavioral health services, with five current locations: Fort Collins (2), Loveland (2), and Windsor. Our team of counselors, coaches, and trainers share a reverence for the profession unlike any in the field and believe it is an honor and privilege to be a part of the lives of those who place their care in our hands.Our mission is to provide hope and healing to individuals, couples, families, children, and adolescents who are experiencing psychological, emotional, and relational distress. We believe it is our responsibility to facilitate growth beyond healing. We also believe it is our duty to contribute to, and participate in, the healthy development of our community.Our organization is growing, and we are currently looking to add intelligent and caring leaders that have the drive to serve their communities. The individual in the Administrative Assistant / Appointment Coordinator position will be part of a dynamic and professional team of counselors and operational personnel working side by side.Responsibilities include:Being the voice of the company:<ul><li>Answering all incoming calls from current and potential clients</li><li>Sales of the Foundations brand to new and existing clients</li><li>Match new clients with one of our exceptional therapists, based on the clients presenting issue</li><li>Follow procedures and intake forms to facilitate matching process of new clients</li><li>Phone routing and transferring to appropriate personnel</li><li>Work heavily in our EHR system (Valant)</li><li>Scheduling clients for sessions with our therapists</li><li>Facilitate a heavy call volume inbound and outbound: returning voicemails and follow up inquiries</li><li>Swiftly communicate via phone and email with clients</li></ul>Being the face of the company:<ul><li>Welcoming clients and assisting counselors in our offices</li><li>Providing exceptional customer service to all who walk through our doors, including clients, counselors, managers and teammates</li><li>Maintaining a clean and comforting environment via light cleaning and tidying</li><li>Offering ongoing coaching and clarification to counseling staff on operational systems and procedures</li><li>Other duties as assigned</li></ul>Location: Locations can vary from Ft. Collins to Loveland to Windsor. Hours are dependent on assigned role and location. The primary shifts we are looking to fill are Monday - Friday afternoons / evenings (11:30am - 8:00pm) and Saturdays (9:00am - 5:00pm), although there is some potential flexibility for the optimal candidate.This is a unique opportunity to learn two critical roles with Foundations.To be successful in the position typically requires:<ul><li>Scheduling experience required; scheduling within physical or mental health environment a plus!</li><li>Sales experience with strong closing skills is highly desired and encouraged to apply!</li><li>Experience with any EMR / EHR, we will train on our system (Valant)</li><li>Exceptional communication skills both verbally and written</li><li>Desire to grow with Foundations and seek additional responsibility</li><li>Experience with Microsoft Suite (specifically basic Excel skills, Outlook, and Word)</li><li>High school diploma/GED or above</li></ul>For you:<ul><li>Compensation starting at $17 - $18/hour depending on experience</li><li>The opportunity to work alongside an incredible team</li><li>Opportunities for career growth via regular Professional Development with management</li><li>Great benefits, including Health, Dental and Vision Insurance, and Paid Sick Leave</li><li>Local health club membership discount</li><li>Outstanding company culture</li><li>Robust training period</li></ul>The ideal Administrative Assistant / Appointment Coordinator will be a self-starter, problem solver, independent worker AND team player, self-motivated, driven to meet AND exceed goals, with an exceptional level of follow-through and attention to detail.Job Type: Full-timeSalary: $17.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Health insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Health savings account</li><li>Parental leave</li></ul>Schedule:<ul><li>8-hour shift</li><li>Evening shift: 11:30am - 8:00pm</li><li>Saturdays: 9:00am - 5:00pm</li></ul>Supplemental pay types:<ul><li>Bonus opportunities</li></ul>Experience:<ul><li>Customer service: 2 years (Preferred)</li><li>Sales: 1 year (Preferred)</li></ul>Work Location: Multiple locationsTo apply: Submit resume and cover letter to cb@foundationscounselingllc.comLearn more about Foundations Counseling at https://www.foundationscounselingllc.com/Foundations Counseling, LLC is committed to equal employment opportunity and as such, we hire individuals based on merit and qualifications without any regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, disability, veteran status, or any other illegal consideration.Job Type: Full-timePay: $17.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Administrative Assistant / Appointment Coordinator

Arc GLOW

Medical Appointment Coordinator - Arc GLOW Responsible for the coordination of all medical appointments and all necessary communication and documentation as needed to link individuals who live in residential sites to proper medical care. Responsible for providing direct support as needed.Essential Functions:<ul><li>Responsible for assisting people supported in receiving needed/ desired medical services and communicating and documenting pertinent information as per program policy (i.e. medication administration, transportation to appointments).</li><li>Provides medical supervision of people living in the residence, as needed.</li><li>Reviews the MAR for refusals daily and sends information to the medical providers.</li><li>Track injury/falls for the people of the residence.</li><li>Sends monthly MAR renewals to the pharmacy with the appropriate changes.</li><li>Ensures an adequate amount of medication is on site for each individual at all times.</li><li>Provides communication to residential site staff to ensure physician and clinical orders are understood and followed.</li><li>Makes recommendations to the CSRN and/or Health Care Provider to maintain and/or improve the overall health and wellness of individuals supported.</li><li>Coordinates with the CSRN to assure follow up of Pharmacy Reviews.</li><li>Reviews the medical charts to ensure labs, test results, etc. are completed. Assures that follow up is done within appropriate time frames.</li><li>Attends weekly meetings with the CSRN as requested.</li><li>Implements Life Plan and Staff Action Plan as developed by each person supported, family / advocate and Care Coordinator.</li><li>Assists and supports each person in using community cultural and education resources, such as libraries, restaurants, stores, medical facilities, banks, churches, theater and social services as needed.</li><li>Responsible for completing household tasks, including meal preparation, following a nutritional plan, grocery shopping, laundry, etc. as needed.</li><li>Assists and supports people with interpersonal relationships in their home and community, and with medications if necessary.</li><li>Complete required paperwork on daily / as needed basis.</li><li>Ensures residential habilitation services are documented in accordance with agency and OPWDD requirements.</li><li>Provide direct support as needed.</li><li>Drives agency vehicles, when needed, and complete required transportation paperwork.</li><li>Promotes cooperation and successful interaction by maintaining open and positive communication with people receiving services, their advocates, family members and other Agency staff members.</li><li>Adheres to all program policies and procedures.</li><li>Work holiday and weekend hours, as needed</li><li>Become certified in medication and administration and maintain certification on an annual basis.</li><li>Participates in corporate compliance, quality assurance and improvement activities as required.</li><li>Demonstrates adherence to the DSP Code of Ethics.</li><li>Other related duties as assigned.</li></ul>Nonessential Functions:<ul><li>Provide positive role modeling</li><li>Participate on agency committees and at agency functions</li></ul>Reporting Responsibilities Reports to: Residential ManagerSupervisory Responsibilities Supervises: None exercisedKnowledge, Skills, and Abilities:<ul><li>Requires good listening skills, excellent oral and written communication skills and good math and reading abilities. Basic computer skills required.</li><li>Strong organizational skills and problem-solving skills, ability to evaluate and network.</li><li>Experience working with individuals with developmental disabilities and/or elderly helpful.</li><li>Must be a positive role model and possess both excellent interpersonal skills and leadership abilities.</li><li>Must be able to work independently, as well as part of a team.</li></ul>Physical &amp; Mental Requirements:<ul><li>Be physically able to assist individuals in transferring from wheelchair to other seat when needed.</li><li>May be required to prevent an adult from falling, assisting an adult to his/her feet, etc. (adults weighing up to 200 pounds, plus).</li><li>Walk up and down stairs.</li><li>Shovel and remove snow and ice from walkways and driveways when necessary</li></ul>Minimum Qualifications:<ul><li>High School Diploma or equivalent</li><li>At least one year experience with individuals with developmental disabilities preferred.</li><li>Certified Nursing Assistant or Certified Home Health Aide preferred</li><li>Valid NYS driver's license with a safe driving record per agency policy</li></ul>Working Conditions:<ul><li>Will be required to use office equipment, i.e., phone, copier, fax in addition to household appliances, i.e., washer/dryer, stove/oven, refrigerator, etc.</li><li>Work may require offsite travel to appointment / events / outings.</li></ul>Job Type: Full-timePay: From $20.25 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Medical Appointment Coordinator - Arc GLOW

Heritage Health - Idaho

<div>Description:

Heritage Health is seeking a full-time (1.0 FTE) Patient Appointment Coordinator to join our team in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
What You'll Love About Working Here:
Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities.
Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued.
Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.
Growth &amp; Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.
Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future.
Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You
Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.
Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO&mdash;covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.
Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.
Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match&mdash;100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence.
Life &amp; Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.
Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.
Serves as patients&rsquo; first telephone point of contact for making appointments with Heritage Health&rsquo;s medical programs. Uses patient specific information to accurately determine the nature of an appointment request and independently schedule and confirm patient appointments. Requires discretion, courtesy, and the ability to direct the conversation to keep a busy multi-line telephone system moving.
Schedule:
Requirements:
<ul><li>High School Graduate or equivalent.</li><li>
Previous experience in customer service, scheduling, or office settings with multi-phone line systems is required.</li><li>
Medical office experience preferred.</li><li>
One year of prior medical assistant experience is preferred</li></ul>
Your Essential Duties:<ul><li>
Schedules patients&rsquo; appointments appropriately according to clinic protocols; handles majority of telephone requests for appointment in the medical department.</li><li>
Schedules appointment using current Practice Management System.</li><li>
Reviews appointment date, time, location, and provider name with patient for accuracy.</li><li>
Reviews list of materials for patient to bring to appointment when necessary (insurance cards, forms, etc.)</li><li>
Performs initial telephone screening of patients and directs urgent phone calls to triage nurse as needed per protocol.</li><li>
Calls patients to confirm next day&rsquo;s appointments.</li><li>
Reschedules appointments as needed.</li><li>
Supports physician and other health-care provider requests.</li><li>
Attends staff meetings and training seminars as required.</li><li>
Heritage Health staff have an active role in our Patient Centered Medical Home model of care.</li><li>
This role is designated as part of the Heritage Health PCMH Care Team.</li><li>
Regular and predictable attendance is an essential function of this position.</li><li>
Performs miscellaneous job-related duties as assigned</li></ul>
Your Success Factors<ul><li>
Excellent communication skills &ndash; oral and written. Ability to interact effectively with staff and patients.</li><li>
Computer skills &ndash; Windows based software experience.</li><li>
Familiar with operating multi-line phone system.</li><li>
Innovation: much of the work is routine, however, may occasionally be involved in projects requiring new ideas or approaches.</li><li>
Provides feedback on daily issues and participate in short-term planning with other team members.</li><li>
Regular and dependable attendance is essential to the position.</li><li>
Knowledge of medical terminology.</li><li>
Ability to handle confidential information.</li><li>
Exercise independent judgement and discretion.</li><li>
Have a pleasant and courteous telephone manner.</li><li>
Ability to handle frequent interruptions and deal effectively and calmly in stressful situations.</li><li>
Respect and empathy for the diversity of the clients and staff of the clinic.</li><li>
Ability to interact positively with fellow staff members.</li></ul>
Job Overview
Working Conditions: Work is normally performed in a typical interior, office work environment in an administrative building. Telecommuting or working remotely may be an option once productivity and quality requirements have been met. Work may be demanding and chaotic at times. May be exposed to
patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind.
Physical/Mental Requirements:<ul><li>
Prolonged periods of sitting and working on a computer.</li><li>
May lift up to 15 pounds at times.</li><li>
Must be able to access and navigate various departments of a given location.</li><li>
Must be able to complete tasks in a noisy or stressful environment.</li><li>
Must be able to adhere to process protocol.</li></ul>
Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.</div>

Patient Appointment Coordinator | Full-Time|

CLEAR RESULTS

<div><h2 class="jobSectionHeader">Remote Receptionist &amp; Appointment Coordinator (Philippines-Based)</h2>

Company: Scaldino Basement (USA-based)

Schedule: Monday-Friday, 5:00 PM AM - 9:00 PM EST | Saturday, 9:00 AM - 3:00 PM EST

Clear Results is a strategic advisory and recruiting firm that partners with high-performing home service companies to build world-class teams.

We are currently hiring on behalf of one of our clients.<h3 class="jobSectionHeader"> 
What's In It For You</h3>

If you're looking for a stable, work-from-home role with consistent hours, clear expectations, and the ability to earn more based on your performance, this could be a great fit.
<ul>
<li>Work From Home: No commute, no office politics, just a focused, professional environment.</li>
<li>Consistent Schedule: Predictable part-time hours you can rely on each week.</li>
<li>Growth Opportunity: As the company grows, there is potential to take on more responsibility and increase your earnings.</li>
<li>Supportive Team: You'll be working with a US-based company that values reliability, communication, and long-term team members.</li>
</ul><h3 class="jobSectionHeader">About the Role</h3>

You'll be the first point of contact for our customers, helping create a smooth and professional experience from the very first interaction.

This role blends receptionist-style responsibilities with light sales and appointment setting, making it perfect for someone who enjoys talking to people, staying organized, and helping move things forward.
<h3 class="jobSectionHeader">
What You'll Be Doing</h3>
<ul><li>Answer Incoming Calls &amp; Messages 
</li>
<li>Professionally handle inquiries from US homeowners and guide them through next steps.</li>
<li>Schedule &amp; Confirm Appointments 
</li>
<li>Book service visits and follow up to ensure customers show up and are prepared.</li>
<li>Follow Up with Leads 
</li>
<li>Reach out to past inquiries and warm leads to help them move forward.</li>
<li>Keep Things Organized 
</li>
<li>Update customer details and appointment notes in the CRM system.</li>
<li>Support the Team 
</li>
<li>Pass along clear, helpful information to the US-based team to ensure a seamless customer experience.</li>
</ul><h3 class="jobSectionHeader">What You'll Get Paid</h3>
<ul><li>Base Pay: $6.00 - $8.00 USD per hour (based on experience)</li>
<li>Reliable Hours: Consistent weekly schedule with a growing company</li>
</ul><h3 class="jobSectionHeader">What We're Looking For</h3>
<ul><li>Customer-Focused Communicator</li>
<li>Clear English, friendly tone, and confident speaking with US customers</li>
<li>Organized &amp; Dependable</li>
<li>You can manage calls, schedules, and follow-ups without constant supervision</li>
<li>Experience Helps (But Not Everything)</li>
<li>Background in customer service, receptionist work, or appointment setting is a strong plus</li>
<li>Tech-Ready</li>
<li>Reliable internet, headset, and comfort using CRMs and online tools</li>
<li>Self-Motivated</li>
<li>Fluent English</li>
</ul><h3 class="jobSectionHeader">Why This Role Stands Out</h3>

This isn't a high-pressure sales job, it's a people-focused role where your ability to communicate, stay organized, and follow through directly impacts your success.

If you enjoy helping customers, keeping things on track, and working independently from home, you'll do well here.

Apply today and become a key part of a growing US-based team.</div>

Remote Receptionist & Appointment Coordinator (Philippines-Based)

Island Health

<div>
 Job Details
 
 
 
 Description
 
 
 
 At Island Health, people are at the center of everything we do. As a part of the Primary Care team, you&rsquo;ll play a vital role in supporting our mission to care for those who care for others. You&rsquo;ll help create a positive and seamless experience for every team member &mdash; ensuring they feel valued, supported, and heard
 
 
 In the Patient Appointment Coordinator role, you will play a key role in the department, as you will be responsible for acting as a patient advocate at all times. This position schedules and confirms appointments, verifies patient insurance eligibility, assists patients upon check-in and check-out, prepares documents for clinic appointment, enters patient demographic and insurance data into electronic medical record and offers other administrative office support.
 
 
 <ul>
 <li>
 Location: Anacortes, WA, Onsite
 </li>
 <li>
 Schedule: Full Time / Variable Shift
 </li>
 <li>
 Salary Range: $20.41 &ndash; $30.61 per hour
 
 
 </li>
 </ul>
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Warmly and professionally greets and registers patients with a smile.
 </li>
 <li>
 Verifies insurance and demographic data and updates information as needed.
 </li>
 <li>
 Schedules appointments for medical providers.
 </li>
 <li>
 Calls patients with appointment reminders.
 </li>
 <li>
 Work patient electronic worklists.
 </li>
 <li>
 Prepares patient record for appointments, print routing slips, and fills out other documents
 </li>
 <li>
 as needed.
 </li>
 <li>
 Prepares deposits and daily income summaries.
 </li>
 <li>
 Receives cash and insurance payments.
 </li>
 <li>
 Picks-up, sends, and distributes mail from post office.
 </li>
 <li>
 Initiates and assists with patient release of records.
 </li>
 <li>
 Assists with closing the office.
 </li>
 <li>
 Must have demonstrated ability to interact positively with Administration, Directors,
 </li>
 <li>
 Managers, Supervisors, peers, co-workers, subordinates, patients and visitors.
 </li>
 <li>
 Must meet regular attendance standard and must stay at or below average sick leave
 </li>
 <li>
 utilization levels.
 </li>
 <li>
 Employee will function at all times within guidelines established in the Island Hospital
 </li>
 <li>
 HIPAA Compliance Policies and Confidentiality Agreements.
 </li>
 <li>
 Other duties to be performed as directed by the Registration Lead / Clinic Manager
 
 
 </li>
 </ul>
 
 What You Will Bring To The Role
 
 
 
 <ul>
 <li>
 Analytical and problem-solving skills.
 </li>
 <li>
 Ability to clearly communicate medical information to professional practitioners and/or
 </li>
 <li>
 general public.
 </li>
 <li>
 Ability to use independent judgment and to manage and impart confidential information.
 </li>
 <li>
 Working knowledge of electronic medical records.
 </li>
 <li>
 Ability to use inter/intranet to research issues and access administrative and other
 </li>
 <li>
 Use technology applications to increase efficiency and accuracy in support of clinic
 </li>
 <li>
 Excellent written and verbal skills; must communicate effectively with individuals from
 </li>
 <li>
 multiple disciplines.
 </li>
 <li>
 Strong attention to detail, accuracy and thoroughness.
 </li>
 <li>
 Ability to monitor own work to ensure quality, and possess excellent prioritization skills.
 
 
 </li>
 </ul>
 
 Your Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma required, advanced education preferred.
 </li>
 <li>
 Previous experience in a physician clinic setting strongly preferred.
 
 
 </li>
 </ul>
 
 Make a Difference with Us
 
 
 
 At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.
 
 
 
 Why You&rsquo;ll Love Working Here
 
 
 
 
 Benefits
 
 
 
 We believe in taking care of our people so they can take care of others. When you join Island Health, you&rsquo;ll enjoy a culture that values integrity, compassion, teamwork, and growth &mdash; plus a robust benefits package that includes:
 
 
 <ul>
 <li>
 Comprehensive Medical, Dental, and Vision Insurance
 </li>
 <li>
 Generous Paid Time Off and Extended Illness Benefits
 </li>
 <li>
 Life Insurance and Long-Term Disability Coverage
 </li>
 <li>
 Vested Retirement Contributions and Flexible Spending Accounts
 </li>
 <li>
 Tuition Reimbursement and Student Loan Repayment Programs
 </li>
 <li>
 Employee Recognition Events and a supportive, community-focused team
 
 
 </li>
 </ul>
 
 Ready to Apply?
 
 
 
 Apply today and take the next step in your career with Island Health.
</div>

Patient Appointment Coordinator - Full Time / Variable Shift

Cornell University

<div><h3 class="jobSectionHeader">Appointment and Onboarding Coordinator</h3>
APPLY 
About The Ashley School of Global Development and the Environment
Leveraging research, teaching and extension to address many of the world&rsquo;s biggest challenges and creating a dynamic ecosystem for discovery and innovation that contributes to resilient, sustainable and equitable futures in New York State and around the world. The Ashley School is within The College of Agriculture and Life Sciences (CALS). 
The Opportunity
The Ashley School of Global Development and the Environment is seeking a detail‑oriented, collaborative, and service‑minded Appointment and Onboarding Coordinator to play a central role in supporting our academic community. This position is vital to ensuring smooth, accurate, and inclusive appointment and onboarding experiences for faculty, staff, visitors, and students across the School. 
The Appointment and Onboarding Coordinator orchestrates a broad range of academic and non‑academic personnel processes, working closely with School administrative managers, CALS Human Resources, and university partners. This role oversees appointments throughout the employee and visitor lifecycle, ensures compliance with college and university policies, and serves as a trusted resource for faculty, staff, and international scholars. 
A significant focus of the position is helping faculty hire academic and nonacademic employees that will support their research projects, as well as leading onboarding initiatives that help new members of the Ashley School feel supported, informed, and connected from day one. 
What You Will Do
Appointment Coordination:<ul><li>
Coordinate academic, non‑academic, and visitor appointments, including new hires, extensions, promotions, reclassifications, compensation changes, and one‑time payments.</li><li>
Prepare, revise, and assist with position descriptions and appointment justifications for review and approval by CALS HR.</li><li>
Coordinate multi‑step appointment processes using systems such as TAS, AJO, and college/university appointment platforms (excluding Workday transactions).</li><li>
Support hiring processes for staff, visiting academics, hourly employees (including student positions), interns, and undergraduate/graduate research interns.</li><li>
Assist with posting and managing positions and updating appointment status.</li><li>
Provide guidance and backup support to colleagues involved in appointment processes.</li><li>
Apply sound judgment and discretion when handling sensitive and confidential information.</li></ul>
Academic Visa and International Scholar Support:<ul><li>
Coordinate academic visa processes for incoming and continuing international employees and visitors.</li><li>
Prepare required documentation and guide foreign nationals through F‑1, J‑1, H‑1B, and other relevant visa processes.</li><li>
Serve as a knowledgeable resource on college, university, and federal immigration policies in partnership with CALS HR and the Office of Global Learning.</li></ul>
Administrative and Onboarding Support:<ul><li>
Lead and support onboarding initiatives by developing and maintaining Ashley School&ndash;specific onboarding materials.</li><li>
Update LaunchPad content and create consistent onboarding documentation tailored to different appointment types.</li><li>
Communicate essential information to new hires and coordinate room assignments.</li><li>
Ensure timely updates to listservs, webpages, and contact lists.</li><li>
Collect, compile, and analyze data for administrative, reporting, and compliance needs.</li><li>
Draft reports, spreadsheets, and other materials as needed.</li><li>
Contribute to continuous improvement and standardization of administrative processes.</li></ul>
School Administration:<ul><li>
Provide backup support for main office reception and administrative functions as needed.</li><li>
Assist with maintaining faculty, staff, student, and emergency contact lists.</li><li>
Collaborate with colleagues to strengthen operational effectiveness across the School.</li></ul>
If you thrive at the intersection of people, process, and purpose, and enjoy guiding others through complex systems with care and clarity, we encourage you to apply with your resume and cover letter! 
What We Need
A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.<ul><li>
Associate&rsquo;s degree and 2 to 4 years relevant experience or equivalent combination of education and relevant professional experience.</li><li>
Ability to handle confidential and sensitive information with utmost discretion and integrity.</li><li>
Demonstrated record of successfully providing exceptional customer service</li><li>
Ability to communicate with tact and diplomacy with a wide range of internal and external constituents</li><li>
Experience that demonstrates sound judgment, creativity, and problem-solving skills</li><li>
Must be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment</li><li>
Excellent organizational skills, and the ability to work quickly and effectively under pressure, use sound judgment in accomplishing tasks that are urgent</li><li>
Balance conflicting priorities, and make decisions from a wide range of choices</li><li>
Excellent written, verbal and interpersonal skills. Must be flexible and receptive to new ideas and approaches. Accuracy in spelling, grammar, proofreading and attention to detail required</li><li>
Must take initiative, meet challenges with resourcefulness and tact, have ability to work independently</li><li>
Proficient in Outlook, Microsoft Word, Excel, and open to learning new software as needed.</li><li>
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.</li></ul>
It Would Be a Bonus if You Have Any of the Following<ul><li>
Bachelor&rsquo;s degree.</li><li>
Must be able to enhance personal knowledge, skills, and abilities as needed.</li><li>
Prior experience in academic setting helpful and/or supporting academic program activities.</li></ul>
Important Notes About Applying<ul><li>
A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
</li><li>This position is eligible for a hybrid work arrangement. For the first 30 days, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that, employees typically perform this role on-campus 4 days per week and remotely 1 day per week.</li><li>
There is no relocation assistance available for this position.</li><li>
There is no visa sponsorship available for this position.</li></ul>
Rewards and Benefits<ul><li>
This position is eligible for a hybrid work arrangement. For the first 30 days, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that, employees typically perform this role on-campus 4 days per week and remotely 1 day per week.</li></ul><ul><li>
Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.</li></ul><ul><li>
Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.</li></ul><ul><li>
Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell</li></ul><ul><li>
Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell</li></ul><ul><li>
Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.</li></ul>
Visa sponsorship is not available for this position.
Relocation Assistance is not available for this position. 
Cornell is an equal opportunity employer. For more information, visit hr.cornell.edu/eeo. 
University Job Title:
Administrative Asst IV 
Job Family:
Administration 
Level:
D 
Pay Rate Type:
Hourly 
Pay Range:
$26.41 - $30.69 
Remote Option Availability:
Hybrid 
Company:
Contract College 
Contact Name:
Brad Stock 
Contact Email:
bs223@cornell.edu 
Job Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:<ul><li>
Prior relevant work or industry experience</li><li>
Education level to the extent education is relevant to the position</li><li>
Unique applicable skills</li><li>
Academic Discipline</li></ul>
To learn more about Cornell&rsquo;s non-union staff job titles and pay ranges, see Career Navigator.
Union Positions
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell&rsquo;s union wages, see Union Pay Rates.
Current Employees:
If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.
Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by &ldquo;dragging and dropping&rdquo; them into the dropbox or by using the &ldquo;upload&rdquo; icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.
Employment Assistance:
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu.
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.
Notice to Applicants:
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. 
EEO Statement:
Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of &ldquo;... any person ... any study.&rdquo; No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual&rsquo;s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. 
Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans&rsquo; Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
2026-04-13</div>
 <div><h3 class="jobSectionHeader">About Us</h3>
Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City.
We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including: employee wellness, workshops, childcare and adoption assistance, parental leave, flexible work options.</div>

Appointment and Onboarding Coordinator

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