appointment coordinator

Floss and Gloss Dental Clinic LLC

<p>We are looking for a confident and result-oriented Patient Coordinator / Lead Conversion Executive to handle online and walk-in enquiries at our premium dental and skin clinic in Satwa.</p><p>The ideal candidate must have strong sales skills, excellent English communication, and a passion for converting enquiries into appointments.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle incoming leads from WhatsApp, calls, and social media.</li></ul><ul><li>Convince and convert leads into confirmed appointments through professional communication.</li></ul><ul><li>Manage the daily appointment schedule and coordinate with doctors.</li></ul><ul><li>Maintain lead tracking and follow-up records systematically.</li></ul><ul><li>Ensure every patient receives exceptional customer service.</li></ul><ul><li>Collect Google reviews and encourage referrals.</li></ul><ul><li>Support marketing and promotional campaigns through effective follow-ups.</li></ul><p>Requirements:</p><ul><li>Female candidates preferred</li></ul><ul><li>Must have strong English communication and sales negotiation skills.</li></ul><ul><li>Confident to speak with new clients and close appointments.</li></ul><ul><li>Experience in a dental/skin clinic, call center, or beauty industry preferred.</li></ul><ul><li>Active on WhatsApp and social media.</li></ul><ul><li>Basic computer knowledge required.</li></ul><p>Working Hours:</p><ul><li>9 hours per day (including 1-hour break)</li></ul><ul><li>1 day off per week</li></ul><p>Salary &amp; Benefits:</p><ul><li>Attractive monthly salary based on experience</li></ul><ul><li>Performance-based incentives for successful lead conversions</li></ul><ul><li>Friendly and motivating work environment</li></ul><p>About Us:</p><p>Floss &amp; Gloss Dental &amp; Skin Clinic in Satwa, Dubai, is a fast-growing clinic known for professional treatments and exceptional customer care. We believe in teamwork, positivity, and delivering smiles&mdash;both dental and personal!</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have previous experience working in dental/skin/beauty clinics or call center/customer service role ?</li><li>how many years of sales or customer handling expereince do you have?</li><li>What is your expected monthly salary?</li><li>What languages can you speak fluently?</li><li>If two patients message at same time asking for information, how will ou prioritize and handle them?</li></ul>

Lead Follow-up & Appointment Coordinator

Nowfloats Technologies Pvt Ltd

<p><b>Description</b></p><p>Telecaller Appointment Coordinator</p><p>Department</p><p>Sales Support Inside Sales</p><p>Company</p><p>NowFloats Technologies Ltd A Reliance Industries Company</p><p>Location</p><p>Bangalore office at Residency Road</p><p>About NowFloats</p><p>NowFloats Technologies part of Reliance Industries Limited helps local businesses grow online with its flagship product Boost 360 a digital platform offering website creation SEO tools and digital marketing solutions for SMEs across India</p><p>Job Summary</p><p>We are looking for an energetic and result oriented Telecaller Appointment Setter who will be responsible for generating leads and fixing qualified appointments for our Business Development Managers BDMs</p><p>The role involves making outbound calls understanding basic customer needs and scheduling meetings for the on field sales team</p><p>Key Responsibilities</p><p>Make outbound calls to potential small and medium business owners to introduce NowFloats digital solutions</p><p>Fix a minimum of 5 qualified appointments per day for the Business Development Managers</p><p>Maintain accurate records of calls leads and appointments in the CRM system</p><p>Follow up with leads to ensure appointment confirmations</p><p>Coordinate daily with the assigned BDMs to share appointment details and feedback</p><p>Achieve daily and weekly appointment targets</p><p>Maintain a professional and polite communication tone on calls</p><p>Required Skills and Competencies</p><p>Excellent communication and telecalling skills English and Hindi regional language is a plus</p><p>Ability to engage and convince business owners confidently</p><p>Good listening and follow up skills</p><p>Basic computer knowledge and familiarity with CRM tools or Excel</p><p>Self motivated disciplined and result oriented</p><p>Qualification and Experience</p><p>Education Minimum 12th pass or Graduate in any stream</p><p>Experience 0 to 10 years of experience in telecalling appointment setting or telesales freshers with good communication can apply</p><p>Performance Expectation</p><p>Daily Target Minimum 5 confirmed appointments with verified business leads</p><p>Weekly Target 25 to 30 appointments</p><p>Compensation and Benefits</p><p>Fixed monthly salary plus attractive incentive for every confirmed appointment</p><p>Training provided on company products and call scripts</p><p>Growth opportunity to move into Inside Sales or BDM roles</p><p>Job Type</p><p>Full Time</p><p>Working Days</p><p>Monday to Saturday</p><p>Shift</p><p>Day Shift</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: &#8377;15,000.00 - &#8377;35,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Required Tele sales Executive ( Female) At NowFloats Technologies

ACE Money Transfer

<p><b>Job Purpose:</b><br/>The Patient Care &amp; Admin Coordinator will provide support in patient health monitoring (blood pressure, diabetes, weight management, and other basic checks) while also managing administrative tasks to ensure smooth operations of the healthcare facility. This role bridges the gap between medical support and administrative management, ensuring patients receive quality care in an organized and efficient manner.<b>Key Responsibilities:</b><br/><b>Patient Care Support</b></p><ul><li>Assist the doctor in basic patient assessments (BP, blood sugar checks, weight, etc.).</li><li>Maintain patient health records accurately and confidentially.</li><li>Guide patients on appointment schedules, follow-ups, and basic lifestyle management advice as directed by the doctor.</li><li>Ensure a welcoming and supportive environment for patients.</li></ul><p><b>Administrative Duties</b></p><ul><li>Manage appointment scheduling, patient registration, and record-keeping.</li><li>Maintain medical supplies inventory and ensure timely procurement.</li><li>Prepare daily/weekly reports on patient visits and services provided.</li><li>Handle correspondence, documentation, and filing related to clinic operations.</li><li>Coordinate with program management for reporting, meetings, and community outreach activities.</li></ul><p><b>Operational Support</b></p><ul><li>Facilitate smooth communication between patients, doctors, and staff.</li><li>Support awareness and health education activities organized by the Citizen Society.</li><li>Ensure compliance with clinic policies, procedures, and ethical standards.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in social sciences, healthcare, or administration (preferred).</li><li>Experience in healthcare support or administrative roles (desirable).</li><li>Strong organizational and communication skills.</li><li>Basic knowledge of patient care, health monitoring devices, and record-keeping.</li><li>Proficiency in MS Office and basic data management.</li><li>Empathy, patience, and the ability to interact effectively with patients and community members.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Patient Care and Admin Co-Ordinator

Global roots Technology Pvt. Ltd

<p>Job Opening: Client Coordinator<br/>Location: Oshiwara, Andheri West, Mumbai<br/>Type: Full-Time<br/>Experience: 1&ndash;3 years preferred<br/>About Us<br/>The SkinTalk Clinic is a premier dermatology and aesthetic center in Mumbai, led by Dr. Pooja Chopra. We specialize in personalized skincare, acne treatments, anti-aging solutions, and hair restoration. We&rsquo;re looking for a proactive and organized Client Coordinator to be the bridge between our patients and our clinical team.<br/>Key Responsibilities</p><ul><li>Manage and schedule client appointments using clinic software</li><li>Maintain a daily communication list to follow up with clients regarding treatments and queries</li></ul><ul><li>Coordinate with the doctor to resolve patient concerns and ensure timely responses</li><li>Plan and organize the next day&rsquo;s patient schedule for smooth clinic flow</li><li>Respond to online inquiries via WhatsApp, email, or social media</li><li>Share online registration forms and clinic address with new or prospective clients</li><li>Assist patients in booking their next appointments after procedures</li><li>Dispense prescribed medicines and help patients understand treatment brochures</li><li>Ensure appropriate consent and registration forms are filled and documented</li><li>Take out and file back patient charts as per daily appointments</li><li>Provide a warm, professional, and helpful experience to every client</li></ul><p>Qualifications &amp; Skills</p><ul><li>Graduation in any discipline</li><li>Good command of spoken and written English</li></ul><ul><li>Excellent typing skills and attention to detail</li><li>Proficiency in Microsoft Excel and other basic software tools</li><li>Experience with clinic or appointment management systems is a plus</li><li>BPharm or a diploma in pharmacy will be an added advantage</li><li>Strong communication and interpersonal skills</li><li>Problem-solving ability and leadership qualities</li><li>Collaborative mindset and ability to work well in a team</li><li>Organized, detail-oriented, and able to multitask</li><li>Prior experience in a clinic, salon, or customer service role preferred</li></ul><p>Attitude &amp; Work Ethic</p><ul><li>Willingness to learn and grow in a fast-paced clinical environment</li><li>Positive, collaborative mindset with a focus on patient satisfaction</li></ul><p>Responsible, punctual, and self-motivated</p><ul><li>Ability to stay calm and professional under pressure</li></ul><p>Work Schedule</p><ul><li>The clinic operates 7 days a week, including Sundays</li><li>Week offs are provided on a rotational basis</li></ul><p>Salary &amp; Benefits</p><ul><li>Salary (based on experience and skills)</li><li>Performance-based incentives</li><li>Training and growth opportunities</li><li>Supportive and professional work environment</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;18,000.00 - &#8377;30,000.00 per month</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Health insurance</li><li>Provident Fund</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Patient care: 2 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Patient Care Coordinator

The First Group Hospitality

<div>Overview:
<div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deiver sustainable growth for your property.</div>
Job Description:
<div><div><div><div><div><div><div><div><div><div><div><div>
The Sales Coordinator &ndash; Government &amp; Corporate Segments plays a key role in supporting the Government and Corporate Sales teams across The First Group Hospitality&rsquo;s Dubai hotel portfolio. This position is responsible for ensuring the smooth execution of daily sales operations, facilitating effective communication between clients and internal departments, and assisting with essential account management activities. The ideal candidate is detail-oriented, proactive, and capable of multitasking in a fast-paced hospitality environment.</div><h3 class="jobSectionHeader"><b>
Sales Support</b></h3><ul><li><div>
Prepare proposals, contracts, rate agreements, presentations, and other sales documents for the Government and Corporate Sales teams.</div></li><li><div>
Maintain accurate and updated client files, databases, and activity logs within the CRM system.</div></li><li><div>
Coordinate site inspections, familiarization trips, client visits, and appointment scheduling.</div></li><li><div>
Handle incoming enquiries, prepare quotations, and conduct timely follow-ups with clients.</div></li><li><div>
Assist in compiling sales reports, revenue updates, and market intelligence insights.</div></li></ul><h3 class="jobSectionHeader"><b>
Administrative Support</b></h3><ul><li><div>
Provide day-to-day administrative support for the Sales Office, including filing, documentation, meeting coordination, and general office organization.</div></li><li><div>
Manage internal and external correspondence, ensure proper document control, and distribute communication as required.</div></li><li><div>
Assist with travel arrangements, expense processing, and departmental scheduling.</div></li><li><div>
Liaise with Reservations, Revenue, and Operations teams to ensure accurate information flow and seamless guest handling for Government and Corporate bookings.</div></li><li><div>
Perform any additional duties assigned by management.</div></li></ul></div></div></div></div></div></div></div></div></div></div></div>
Desired Skill &amp; Expertise:
<ul><li><div>
Previous experience in a Sales Coordinator or administrative role, preferably within the hospitality industry.</div></li><li><div>
Strong organisational skills with the ability to multitask effectively and maintain a high level of attention to detail.</div></li><li><div>
Excellent written and verbal communication skills.</div></li><li><div>
Proficiency in MS Office applications (Word, Excel, PowerPoint) and familiarity with CRM or hotel systems such as Opera, Delphi, or similar platforms.</div></li><li><div>
Ability to work collaboratively with multiple stakeholders in a fast-paced, deadline-driven environment.</div></li><li><div>
Customer-focused mindset with a professional, positive, and service-oriented attitude.</div></li><li><div>
Fluency in English is essential; knowledge of Arabic is an added advantage.</div></li><li><div>
Prior experience working in the UAE is preferred.</div></li></ul></div>

Cluster Sales Coordinator

Dr Firas Dental & Orthodontic Center

<p><b>General Description:</b></p><p>This role plays an important role in ensuring that any patient who visits the center is given the highest level of service. Also, the job role will act as a bridge between the patient and the medical operation team, responsible for the management of patient&rsquo;s appointment.</p><p><b>Responsibilities</b></p><ul><li>Greet and welcome the patient to the center.</li><li>Register patient information on the system as per the center&rsquo;s protocol.</li><li>Verify and update patient&rsquo;s information and assist them to complete all necessary forms and enter them onto the system.</li><li>Check the daily appointment schedule of the assigned dentist and schedule patients&rsquo; appointments accordingly.</li><li>Check notes made by the dentist before making the booking or giving an update to the patient.</li><li>Ensure that medical insurance is approved before confirming the appointment with the patient.</li><li>Call and reschedule those patients who missed their appointment.</li><li>Fill in cancelled and no-show appointment.</li><li>Confirm upcoming appointment and provide update to the assigned dentist.</li><li>Answer and manage other incoming calls.</li><li>Maintain and manage patient records up to date.</li><li>Provide updates to patients in case there are changes in their appointment</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>dental call center: 1 year (Required)</li><li>Arabic and English Speaker is a must</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>DENTAL: 2 years (Required)</li></ul><p>Language:</p><ul><li>Arabic and English (Required)</li></ul>

CALL CENTER AGENT with Dental Experience

Pompa Program

<div><p><b>Confirmations Representative &ndash; Pompa Program</b>
</p><p><b>Department:</b> Admissions &amp; Onboarding<br>
<b>Reports To:</b> AOR Manager<br>
<b>Location:</b> Remote<br>
<b>Status:</b> Full-Time (40 hrs/week)</p>
<p></p><h2 class="jobSectionHeader"><b>Overview</b></h2>
<p>The <b>Confirmations Representative</b> plays a key role in ensuring that clients who have purchased or booked with the Pompa Program successfully attend their scheduled consultations with our Health Advisors.<br>
This position bridges the gap between sales and service &mdash; turning booked appointments into <i>kept</i> appointments through proactive communication, professionalism, and genuine care.</p>
<p>You'll serve as the first warm human connection after a client purchases their Cellular Damage Test or schedules an advisor session. Your job is to make sure every client feels informed, confident, and excited to attend their appointment &mdash; while maintaining the highest standards of accuracy and communication inside our systems.</p>
<p></p><h2 class="jobSectionHeader"><b>Primary Responsibilities</b></h2>
<h3 class="jobSectionHeader"><b>1. Appointment Confirmation &amp; Communication</b></h3>
<ul><li>Call, text, and email clients within 24 hours of booking to <b>confirm consultation details</b> (date, time, Zoom link, spouse inclusion, etc.).<br>
</li>
Verify that each client understands what to expect on their upcoming call and has completed all required intake steps (NTA, test registration, etc.).<br>
<li>
</li>
Handle basic scheduling changes, reschedules, and time zone clarifications with professionalism and empathy.<br>
<li>
</li>
Ensure spouse/support person attendance when applicable.<br>
<li>
</li></ul>
<h3 class="jobSectionHeader"><b>2. Client Readiness &amp; Education</b></h3>
<ul><li>Remind clients of <b>what materials or results they need</b> ready before their Health Advisor call.<br>
</li>
Provide a quick overview of what to expect during their consultation to reduce no-show rates and increase trust.<br>
<li>
</li>
Send personalized reminders 1&ndash;2 days before each appointment via phone and text using company-approved scripts.<br>
<li>
</li></ul>
<h3 class="jobSectionHeader"><b>3. System Documentation</b></h3>
<ul><li>Accurately update <b>HubSpot</b> and other CRM systems with confirmation status, notes, and communication outcomes.<br>
</li><li>
Use <b>Aloware dialer</b> for all outbound calls, ensuring proper call dispositions are logged.<br>
</li>
Maintain organized tracking of show-up rates, confirmations completed, and reschedules in the department dashboard.<br>
<li>
</li></ul>
<h3 class="jobSectionHeader"><b>4. Collaboration &amp; Reporting</b></h3>
<ul><li>Work closely with the <b>Admissions Outbound Team (AOR)</b> and <b>Health Advisors</b> to ensure smooth handoff and follow-up.<br>
</li>
Attend team huddles to report on show-up performance, common client issues, and improvement opportunities.<br>
<li>
</li><li>
Support pilot tests and process improvements related to show-up optimization.</li></ul><br>
<p></p><h2 class="jobSectionHeader"><b>Performance Metrics</b></h2>
<ul><li><b>Show-Up Rate:</b> % of clients who attend their scheduled consultation.<br>
</li><li><b>
Speed to Confirm:</b> Average time between booking and first confirmation contact.<br>
</li><li><b>
Follow-Up Completion Rate:</b> % of clients successfully reminded 24 hours before their appointment.<br>
</li><li><b>
System Accuracy:</b> CRM notes and call dispositions completed properly.</li></ul><br>
<p></p><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
Excellent verbal communication and listening skills.<br>
<ul><li>
</li><li>
Prior experience in <b>sales support, scheduling, customer service, or health program coordination</b> is an asset.<br>
</li><li>
Strong attention to detail and comfort working with online systems like <b>HubSpot</b>, <b>Google Workspace</b>, and <b>Aloware</b>.<br>
</li>
Compassionate, upbeat, and professional phone presence.<br>
<li>
</li><li>
Self-motivated with strong time management and organization skills.</li></ul><br>
<p></p><h2 class="jobSectionHeader"><b>Work Environment &amp; Expectations</b></h2>
Remote work with a stable internet and quiet call environment.<br>
<ul><li>
</li><li>
Must be available during standard work hours (EST) with consistent lunch break and clock-in/out via <b>Rippling</b>.<br>
</li>
Weekly team meetings and performance check-ins with the AOR Manager.<br>
<li>
</li><li>
Commitment to Pompa Program's mission of <b>helping clients uncover the root cause of illness and restore cellular health</b>.</li></ul><br>
<p></p><h2 class="jobSectionHeader"><b>Why This Role Matters</b></h2>
<p>The Confirmations Representative is often the <i>last touchpoint</i> before a life-changing consultation.<br>
Your attention, tone, and follow-through determine whether clients show up ready to transform their health &mdash; or fall through the cracks. You're not just confirming calls; you're creating connection, trust, and accountability in every conversation.</p><p></p><b><i><br>
OTE $60-85k</i></b></div><p></p>

Confirmations Representative

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