appointment coordinator

Seven Wellness Club

<div><div>The Patient Coordinator plays a critical role in ensuring a seamless and positive patient experience at the Clinic. Acting as the first point of contact for patients, this role involves managing appointments, handling patient inquiries, assisting with administrative tasks, and supporting the Clinic Manager in ensuring smooth clinic operations. The Patient Coordinator is responsible for maintaining excellent patient relationships, ensuring high levels of customer satisfaction, and contributing to the clinic&rsquo;s overall efficiency.</div><div></div><div> 
1. Patient Coordination &amp; Customer Service
 
</div><ul><li>Serve as the primary point of contact for patients, addressing inquiries and providing information on clinic services. 
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Greet patients in a professional and friendly manner, ensuring a welcoming atmosphere. 
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Schedule, reschedule, and confirm patient appointments, ensuring optimal scheduling to minimize wait times. 
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Assist patients with pre-appointment paperwork, insurance verification, and necessary documentation. 
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Address and resolve patient concerns and complaints in a timely and professional manner. 
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Educate patients on available treatments, diagnostic screenings, and wellness programs offered at the clinic. 
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2. Administrative Support 
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Maintained accurate and up-to-date patient records in the clinic management system. 
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Assist with patient check-in and check-out processes, ensuring all necessary documents and payments are collected. 
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Coordinate with medical and non-medical staff to ensure a smooth patient journey through the clinic. 
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Supported the Clinic Manager in daily administrative tasks, including report generation and operational coordination. 
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Assist in maintaining front desk and waiting areas to ensure a clean, organized, and professional environment. 
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3. Appointment &amp; Scheduling Management 
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Manage the clinic&rsquo;s appointment booking system to maximize efficiency and minimize gaps in the schedule. 
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Follow up with patients to confirm appointments and provide necessary pre-appointment instructions. 
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Monitor appointment cancellations and implement strategies to reduce no-shows. 
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Coordinate with doctors, nurses, and wellness practitioners to optimize their schedules and availability. 
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4. Billing &amp; Insurance Assistance 
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Assist patients with insurance queries and coordinate with the finance team to ensure proper documentation for claims. 
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Processed patient payments, generated invoices, and provided payment receipts. 
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Maintain knowledge of insurance policies and eligibility requirements to help patients navigate their coverage. 
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5. Compliance &amp; Quality Assurance 
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Ensure adherence to DHA regulations regarding patient confidentiality and medical records management. 
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Assist in maintaining compliance with clinic policies, procedures, and industry best practices. 
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Monitor and report any operational issues affecting patient experience or compliance. 
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6. Communication &amp; Relationship Management 
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Foster strong relationships with patients by ensuring clear and effective communication. 
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Act as a liaison between patients and healthcare providers to facilitate smooth information flow. 
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Gather patient feedback and suggest improvements to enhance service quality and patient satisfaction. 
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Work closely with the marketing team to promote patient engagement initiatives and wellness programs.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>
Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred.
 
</li><li>Minimum 2+ years of experience in a client-facing role within a healthcare or wellness facility. 
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Strong understanding of clinic operations, patient coordination, and customer service principles. 
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Knowledge of Dubai Healthcare Authority (DHA) regulations is a plus. 
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Experience with appointment scheduling software and electronic medical records (EMR) systems. 
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Excellent organizational skills with strong attention to detail. 
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Exceptional communication and interpersonal skills, with fluency in English (Arabic proficiency is a plus). 
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Ability to handle sensitive patient information with discretion and professionalism.</li></ul><div></div><div> 
Key Competencies:</div> 
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Customer Service Excellence: Ability to provide a warm and engaging patient experience. 
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Organizational Skills: Capable of handling multiple tasks efficiently and ensuring smooth scheduling. 
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Attention to Detail: Ensuring accuracy in patient records, billing, and scheduling. 
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Communication &amp; Interpersonal Skills: Strong ability to interact effectively with patients, staff, and management. 
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Problem-Solving &amp; Adaptability: Ability to resolve patient concerns and adapt to a fast-paced healthcare environment. 
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Technology Proficiency: Comfort with clinic management software and digital patient records.</li></ul></div><div></div>

Clinic Patient Coordinator

A4Accountant PVT Ltd.

Location: DHA phase 8, Lahore (Onsite)Work Schedule: 06PM &ndash; 03AM Pakistan TimeWe are seeking a detail-oriented and dependable Patient Scheduler to join our onsite team in Lahore. This role is responsible for efficiently managing patient appointments, coordinating with healthcare providers, and maintaining clear, professional communication with patients. Strong English communication skills, accuracy, and professionalism are essential for success in this position.Key Responsibilities<ul><li>Schedule, confirm, and reschedule patient appointments with accuracy.</li><li>Communicate with patients via phone, email, and scheduling systems.</li><li>Coordinate appointment schedules with healthcare providers and clinical staff.</li><li>Maintain accurate patient records and appointment calendars.</li><li>Manage appointment inquiries and follow up on cancellations and no-shows.</li><li>Ensure compliance with patient confidentiality and HIPAA guidelines.</li><li>Provide administrative and scheduling support as required.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or O/A Level (minimum).</li><li>Prior experience in patient scheduling or medical administration.</li><li>Excellent verbal and written English communication skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li><li>Working knowledge of EMR/EHR systems.</li><li>Proficiency in scheduling and office management software. Preferred Skills</li><li>Experience working with US healthcare practices.</li><li>Strong phone etiquette with a patient-focused approach.</li><li>High attention to detail and ability to perform in a fast-paced environment.</li></ul>Job Type: Full-timeWork Location: In person

Patient Scheduler

Global Digital Pvt ltd

Job Responsibilities<ul><li>You will be scheduling/canceling the USA based dental patient appointments.</li><li>Recalling patients to schedule the future appointments</li><li>Responding to them via inbound calls.</li><li>Make outbound calls to the patients for the dental appointment reminder.</li><li>You would have to complete the patient&rsquo;s file in the EMR system and upload the documents before their first appointment.</li><li>You will be communicating with other team members to forward requests and resolve patients' concerns regards to any department.</li><li>Patient operation coordinator will be the first interaction with the patient so it&rsquo;s important to have good communication skills with a better understanding</li><li>Behavior should be welcoming to give them the best experience with the facility.</li></ul>People with excellent communication please whatsapp your CV with introductory voice note on 0322-4126858 for quick evaluation.Job Type: Full-timePay: From Rs60,000.00 per monthApplication Question(s):<ul><li>This is an onsite job at siddique trade center Gulberg Lahore can you commute easily?</li><li>Are you available for permanent night shifts ?</li></ul>Summer 6pm-3am Winter 7pm-4am? (Weekends off)Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer support: 1 year (Preferred)</li></ul>Work Location: In person

Patient operation coordinator (Night shifts only)Pharmacist or Dentist only

Desert Valley Pediatric Therapy

JOB SUMMARYPerform scheduling duties to ensure optimization of resource allocation, facilitate timely care, prevent financial loss, and enhance overall patient experience. Work collaboratively with patient coordinator team, billing team, therapists, clients, and families served by Desert Valley Pediatric Therapy.ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>Accurately schedule clients for therapy sessions including adding new clients through intake, managing the waitlists, and responding to Service Notifications in FOCUS</li><li>Answer phone calls promptly and professionally while maintaining a positive attitude</li><li>Provide coverage and assistance at front desk as needed</li><li>Respond to emails in a timely manner</li><li>Complete tasks in EMR system in a timely manner</li><li>Participate in daily huddle with the Scheduling Team</li><li>Report to the DVPT Scheduling Lead</li><li>Support DVPT Patient Coordinator Team and Billing Team</li><li>Work closely with therapists to ensure they can focus on providing quality care</li><li>Provide excellent customer services to clients and families through effective and timely communication</li><li>Act as a team player</li><li>Participate in daily tasks in the DVPT office, including opening and closing duties, when needed</li><li>Attend and participate in trainings and meetings that are relevant to the daily operations of DVPT</li></ul>SKILLS AND QUALIFICATIONS<ul><li>Medical Appointment Scheduling</li><li>Ability to navigate through an unfamiliar platform with ease</li><li>Microsoft Office experience</li><li>Knowledge of insurance and billing perferred</li><li>Knowledge of pediatric therapy services preferred</li><li>Excellent verbal and written communication skills</li><li>Customer Service &ndash; warm, pleasant and positive</li><li>Proficient computer skills for entering data and sending/receiving emails</li><li>Ability to multitask (i.e. answer phones and greet customers simultaneously)</li><li>Ability to take initiative in order to complete duties and responsibilities</li></ul>ABOUT USFounded by therapists, Desert Valley Pediatric Therapy is located in the Ahwatukee community of Phoenix, Arizona. We offer a variety of services and programs to children with developmental delays, injuries, and those who need a little extra help to realize their full capabilities. We believe in treating the 'whole' child, educating caregivers and team members, and empowering the family. We are committed to helping ALL children achieve their greatest potential.We are dedicated to providing families with the tools they need to improve their children's quality of life in their home, school, and community. We provide clinic and home-based speech therapy, occupational therapy, and physical therapy valley wide. Our therapists are licensed and highly skilled. Their expertise comes from years of experience and participation in workshops, conferences, and seminars, which allows them to remain educated in the most current therapeutic strategies.As part of treatment, we will evaluate and provide ongoing assessment, and therapy services to children ages birth to young adult. Our therapists work together with families to foster involvement in therapy and provide continuous education. This collaboration maximizes the effectiveness of treatment and strategies provided by our therapists.OUR CLINICOur clinic is located in the beautiful area of Ahwatukee just south of Phoenix and west of 1-10 on Ray Rd. We are close to shopping and numerous restaurants. Our community boasts of friendly neighborhoods, excellent schools, and several hiking and biking trails. Our new, 5,600 sq ft clinic has all necessary equipment required for evaluation and treatment of our pediatric population.Job Type: Part-timePay: $19.00 - $21.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Medical Scheduler

DigitX

Job Title: Appointment Setter / Business Development Associate (Design Agency)Job Type: 40,000/- pkr+ Uncapped Commission per Qualified Appointment​About Us​DigitX is a high-end design agency specializing in Brand Identity, UI/UX and Digital Transformation. We help businesses stand out through strategic design. We are looking for a high-energy, articulate Appointment Setter to help us connect with possibke clients.​The Role​This is a &quot;front-line&quot; sales role. Your primary goal is to perform outbound cold calls to a provided list of leads, qualify their design needs, and schedule a discovery call for our Design Director. You aren't closing the sale; you are selling the meeting.​Key Responsibilities<ul><li>​Cold Calling: Perform 80-100 outbound calls per day to prospects.</li><li>​Lead Qualification: Identify if a business has a genuine need for design services (rebranding, new website, etc.).</li><li>​Appointment Setting: Successfully book discovery meetings into our team's calendar.</li><li>​CRM Management: Update lead status on google workspace</li><li>​Objection Handling: Confidently navigate &quot;gatekeepers&quot; and handle common sales rejections.</li></ul>​Requirements<ul><li>​Proven Experience: At least 1 year in cold calling or telemarketing (B2B experience preferred).</li><li>​Fluent English: Exceptional verbal communication skills with a professional, &quot;consultative&quot; tone.</li><li>​Design Lite Knowledge: You don't need to be a designer, but you should be able to discuss the value of branding and digital presence.</li><li>​Resilience: A thick skin and a positive attitude, you see a &quot;no&quot; as one step closer to a &quot;yes.&quot;</li><li>​Tech Savvy: Familiar with Google Workspace, Zoom, and CRM tools.</li></ul>​What&rsquo;s In It For You?<ul><li>​Base Salary: Consistent monthly pay.</li><li>​Generous Commissions: Earn a bonus for every qualified meeting that shows up.</li><li>​Growth: Opportunity to move into a full Closing / Account Executive role.</li></ul>Job Type: Full-timeWork Location: In person

Appointment setter

True Life Medical Center

Job Responsibilities: Procedure Pre visit Receive and collect all patient identification information and register all data on the system.<ul><li>(to minimize waiting time before getting the service).</li><li>Make sure with Customer Service Department scheduling, rescheduling, canceling appointment are confirmed before informing the VIP patient and update if there will be any changes.</li><li>Inform Doctor, Customer service supervisor &amp; Nurses about the Appointments of VIP Patients.</li><li>During Visit</li></ul><ul><li>Warm welcome the VIP patient with good smile and guide him to the right department.</li><li>Politely ask the VIP patient to rest in the waiting area until the nurse will take to the doctor.</li><li>Wait for the patient to finish from the doctor visit, while finishing all paper work (insurance, requests, other services) in same department to minimize waiting time</li><li>Make sure patient will pay his Bill before taking the next appointment</li><li>Accompany patients while moving from one department to another to guarantee proper services (Radiology, Laboratory, Pharmacy etc)</li><li>Book the next appointment according to Doctor&rsquo;s request</li><li>Write the appointment date and time in an appointment card and confirm with the patient one day before next appointment by phone call</li><li>Thank the patient for visiting the Hospital and wish all the best</li></ul><ul><li>Make sure to follow policies and procedures to maximize patient satisfaction, prevent adverse event &amp; errors plus promote patient safety .</li><li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority</li></ul>Job Type: Full-time

Patient Coordinator - Arabic

Scaleup Connect

Position Title: Appointment SetterLocation: Bahadurabad, Karachi (Onsite &amp; Remote options available) Timings: 6:00 PM &ndash; 3:00 AM (Monday to Friday) Job Type: Full-timeAbout the Company Scaleup Connect, on behalf of its client, is hiring for a rapidly growing company specializing in global eCommerce operations. The client manages multiple international brands across Amazon, Walmart, and eBay, leveraging data insights, technology, and performance optimization to achieve sustainable business growth in global markets.Job Summary We are looking for a motivated and confident Appointment Setter to join our team. In this role, you will contact potential clients &mdash; provided by the Lead Generation Team &mdash; through calls, emails, and digital platforms to introduce our services, qualify their interest, and schedule meetings or demos with the sales team. You will play a key role in ensuring smooth communication between prospects and the business development team.Key Responsibilities<ul><li>Contact potential clients shared by the Lead Generation Team via calls, emails, and online platforms.</li><li>Introduce and clearly communicate the company&rsquo;s eCommerce management and digital marketing services.</li><li>Qualify prospects by understanding their needs and determining their level of interest.</li><li>Schedule appointments, meetings, or demos for the sales or business development team.</li><li>Maintain accurate and up-to-date records of all communications and appointments in the CRM system.</li><li>Follow up with potential clients to confirm scheduled meetings and ensure attendance.</li><li>Coordinate with the sales and marketing teams to improve outreach strategies and maximize conversion rates.</li></ul>Requirements<ul><li>Up to 1 year of experience in appointment setting, customer communication, or tele sales (preferably in eCommerce or digital marketing).</li><li>Excellent English communication skills &mdash; both verbal and written.</li><li>Confident and professional phone manner with strong interpersonal skills.</li><li>Organized, detail-oriented, and able to manage multiple tasks efficiently.</li><li>Familiarity with CRM tools and online communication platforms is a plus.</li><li>Bachelor&rsquo;s degree preferred, but not mandatory.</li><li>Comfortable working in evening and night shifts to align with international clients.</li></ul>Benefits<ul><li>Competitive salary plus commission.</li><li>Paid leaves and family health insurance facility.</li><li>Opportunities for career growth and professional development.</li><li>A supportive and collaborative work environment.</li></ul>Job Type: Full-timeWork Location: In person

Appointment Setter

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