appointment scheduler

North Dallas Urology Associates-McKinney

<p><b>Job Overview</b><br/>We are seeking a highly organized and detail-oriented Surgical Scheduler to join our healthcare team. The ideal candidate will manage surgical appointment scheduling, coordinate with medical staff, and ensure seamless communication between patients and providers. This role requires proficiency with electronic health record (EHR) systems, strong knowledge of medical terminology, and excellent administrative skills to support efficient clinic operations and patient care. Prior experience in a medical office environment, especially within surgical or specialty clinics, is preferred. The Surgical Scheduler will play a vital role in maintaining accurate documentation, verifying insurance information, and supporting overall office management.</p><p><b>Responsibilities</b></p><ul><li>Schedule surgeries and procedures accurately within EMR systems such as Epic, eClinicalWorks, and other EHR platforms.</li><li>Coordinate with physicians, patients, and insurance providers to confirm appointment details and ensure proper documentation review.</li><li>Verify insurance coverage and benefits, including Medicare and other third-party payers, ensuring all necessary authorizations are obtained prior to procedures.</li><li>Manage patient intake processes, including collecting medical history, updating records, and ensuring compliance with HIPAA regulations.</li><li>Assist with billing processes related to surgical procedures by understanding CPT coding, ICD-10 coding standards, and medical billing procedures.</li><li>Maintain accurate medical records and documentation related to scheduling, patient information, and procedural notes.</li><li>Provide exceptional patient service by answering multi-line phone systems professionally, managing appointment changes, and providing clear communication regarding surgical schedules.</li><li>Support office management tasks such as filing, data entry (including 10-key typing), and maintaining organized patient files.</li><li>Collaborate with clinical staff to facilitate care plans and ensure timely preparation for upcoming surgeries or procedures.</li><li>Uphold confidentiality standards in accordance with HIPAA guidelines while handling sensitive health information.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in medical scheduling within a healthcare setting; clinic or dental office experience is highly desirable.</li><li>Familiarity with EMR/EHR systems such as eCW.</li><li>Knowledge of medical terminology including ICD-10 codes, CPT coding standards for surgical procedures, and insurance verification processes.</li><li>Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), typing (10-key), and familiarity with health information management software like eClinicalWorks.</li><li>Excellent organizational skills with attention to detail for documentation review and accurate record keeping.</li><li>Exceptional communication skills with professional phone etiquette; bilingual abilities are a plus.</li><li>Ability to work efficiently in a fast-paced environment while managing multiple priorities effectively.</li><li>Knowledge of HIPAA regulations to ensure patient confidentiality at all times. This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care through efficient scheduling and administrative support.</li></ul><p>Job Type: Full-time</p><p>Pay: From $23.00 per hour</p><p>Work Location: In person</p>

Surgical Scheduler

Prestige Staffing

<div>
 <strong>
  Job Title
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 Scheduler
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  Pay
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 $19 - $22 per hour (contract)
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  Location
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 On-site &ndash; no remote options
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  Summary
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 Seeking a dedicated Scheduler to support internal medicine appointments within a fast-paced healthcare environment. The ideal candidate will possess strong scheduling experience, excellent phone skills, and proficiency with electronic medical records and MS Office tools. This role emphasizes professional communication, patience, and a patient-centered approach. It offers a stable, steady pace in a beautiful office setting, perfect for individuals who thrive in a respectful and high-standard work environment. This position is a three-month contract with potential for extension.
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  Requirements
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 <ul>
  <li>
   Proven scheduling experience in a healthcare setting
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   Excellent phone communication skills with a professional, patient demeanor
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   Familiarity with EMR systems, specifically eClinicalWorks
  </li>
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   Proficiency in Microsoft Office suite
  </li>
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   Ability to pass a background check and drug screening
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   Strong organizational and interpersonal skills
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   Dedicated, reliable, and able to focus on the task at hand
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  Responsibilities
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   Manage scheduling for internal medicine appointments via phone and electronic systems
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   Provide exceptional customer service to patients and staff
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   Maintain accurate records within the EMR system
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   Coordinate with clinical staff to ensure smooth scheduling workflows
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   Uphold high standards of professionalism, patience, and confidentiality
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   Support clinic operations as needed, while adhering to the clinic&rsquo;s standards of care and service
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  Benefits
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   Rewarding work environment with a focus on patient care
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   Beautiful office setting in a slower-paced, concierge medicine atmosphere
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   Opportunity to work with long-tenured staff and established patients
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   Supportive team that values professionalism and high standards
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   No opportunity for growth; ideal for someone seeking a stable, predictable schedule focused on work and home life
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 #ZR-rep
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Scheduler

TS Orbit

<p>VirtualRep is one of Pakistan&rsquo;s leading social media marketing and digital operations companies, providing white-label services to agencies across the USA. As we continue to grow, we are looking for a motivated and results-driven <b>Appointment Setter</b> to join our team at our Gulberg office.</p><p><b>Key Responsibilities</b></p><ul><li>Contact potential clients via phone and engage them professionally</li><li>Schedule qualified appointments for the sales team</li><li>Manage and maintain an organized appointment calendar</li><li>Follow up with leads to ensure timely communication and maximize conversion opportunities</li><li>Accurately record and update all client interactions in the CRM system</li><li>Maintain a consistent pipeline of prospects and appointments</li><li>Collaborate with the sales and business development teams to achieve company goals</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1&ndash;2 years of experience</b> as an Appointment Setter, Telemarketer, Cold Caller, or in a similar role</li><li><b>Native-level English accent and fluency (essential)</b></li><li>Exceptional verbal communication and interpersonal skills</li><li>Strong persuasion, objection-handling, and relationship-building abilities</li><li>Excellent organizational and time-management skills</li><li>Familiarity with CRM systems and lead management processes</li><li>Self-motivated, target-driven, and comfortable working in a fast-paced environment</li><li>Ability to work effectively during USA business hours</li></ul><p>Pay: Rs70,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Appointment Setter

HR Konnect Consultants

<p>Job Description</p><p>We are looking for a motivated and confident Appointment Setter to join our growing team. The selected candidate will be responsible for reaching out to potential clients, introducing our services, and scheduling appointments for our sales team.</p><p>Campaign: Digital Marketing &amp; SEO</p><p>Responsibilities</p><p>Contact prospective clients through calls, emails, and messages.</p><p>Introduce and explain our Digital Marketing &amp; SEO services.</p><p>Generate and qualify leads.</p><p>Schedule appointments for the sales team.</p><p>Maintain accurate records of leads and appointments.</p><p>Follow up with interested prospects.</p><p>Meet daily and weekly appointment-setting targets.</p><p>Requirements</p><p>Excellent English communication skills (spoken and written).</p><p>Strong interpersonal and communication skills.</p><p>Ability to work in a target-driven environment.</p><p>Basic knowledge of Digital Marketing &amp; SEO will be a plus.</p><p>Previous experience in Appointment Setting, Lead Generation, Sales, or Customer Service is preferred.</p><p>Benefits</p><p>Competitive salary package.</p><p>Performance-based incentives.</p><p>Professional growth opportunities.</p><p>Supportive and professional work environment.</p><p>Salary: PKR 35,000 &ndash; 40,000 per month</p><p>Company: US-Based Company</p><p>Location: Gulberg 2, Lahore</p><p>Timings: 6:00 PM &ndash; 3:00 AM</p><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

The Licesincing company

<p><b>Appointment Setter / Lead Intake Specialist (Remote)</b></p><p><b>The Licensing Company</b> is a growing contractor licensing and qualifying agent company helping contractors across the United States obtain their licenses and grow their businesses.</p><p>We are currently looking for a motivated, professional, and dependable <b>Appointment Setter / Lead Intake Specialist</b> to join our team.</p><p>Compensation</p><ul><li>$5.00 per hour</li><li>Remote position</li></ul><p>Responsibilities</p><ul><li>Make outbound calls to prospective clients who have expressed interest in our services</li><li>Qualify leads by asking questions and gathering information</li><li>Schedule appointments for licensing specialists</li><li>Accurately enter notes and information into our CRM</li><li>Follow up with leads as needed</li><li>Maintain a positive and professional attitude on every call</li><li>Meet daily call and appointment-setting goals</li></ul><p>Requirements</p><ul><li>Minimum 1 year of cold-calling experience</li><li>Strong English communication skills</li><li>Comfortable speaking with business owners and contractors</li><li>Reliable internet connection and quiet work environment</li><li>Basic computer and CRM skills</li><li>Ability to work independently and stay organized</li><li>Honest, trustworthy, and dependable</li></ul><p>What We're Looking For</p><p>We are seeking individuals who are hardworking, coachable, and committed to delivering excellent customer service. Integrity is extremely important to us, and we are looking for team members who are honest, reliable, and want to grow with a company that is expanding rapidly.</p><p>How to Apply</p><p>Please submit your resume along with a brief summary of your cold-calling experience and why you believe you would be a great fit for our team.</p><p>Pay: E&pound;259.12 per hour</p><p>Work Location: Remote</p>

Kaiser Permanente

<div><div><b>Job Summary:</b></div><br>
<br>
<p>This position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages, and providing general information.</p><div><b><br>
Essential Responsibilities:</b></div><br>
<br>
<ul><li>Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.</li><li>
Operates in a high volume, highly structured call center environment by responding to incoming calls.</li><li>
Determines the type of appointment requested or needed, reviews scheduling mix of various physicians/providers, and them makes appointment utilizing appropriate guidelines.</li><li>
Prioritizes member needs and offers alternatives to members when appropriate.</li><li>
Utilizes superior customer service skills to provide service to members when diffusing difficult member encounters.</li><li>
Uses tact and diplomacy in handling difficult interactions with members.</li><li>
Determine if calls are urgent or emergent by listening to the member, following established guidelines, and then transferring the call to a Registered Nurse when appropriate.</li><li>
Composes messages for physician/providers, Registered Nurses or other medical staff based on member requests.</li><li>
Responds in a courteous and professional manner to general questions, using on-line databases to provide information to any member or other personnel calling the center.</li><li>
Identifies ways to improve quality of service to members and recommends steps used to accomplish these changes.</li><li>
Must perform all of the above duties while meeting established standard of performance for quality and productivity.</li><li>
Performs clerical duties which may include assigning new members a primary care physician, processing self-referral requests, calling patients and booking appointment for specialty appointments, calling members to cancel and reschedule appointments.</li><li>
Answer incoming calls.</li><li>
Determine type of appointment needed, determine appointment availability and schedule appointments.</li><li>
Prioritize members need and offer alternatives to member when appropriate.</li><li>
Determine if calls are urgent or emergent and refer to RNs as appropriate following established guidelines.</li><li>
Compose messages to providers or other medical staff based on member requests.</li><li>
Utilize databases to give information to members and other callers as requested.</li><li>
Refer members to eligibility department as appropriate.</li><li>
Notify members of appointment/scheduling changes by telephone as directed.</li><li>
Schedule, reschedule and/or verify appointments.</li><li>
Answer member inquiries.</li><li>
Contact appropriate department to obtain medical record numbers of new enrollees.</li><li>
Assist in resolving problems related to duplicate medical record numbers.</li><li>
Initiate change of physician requests.</li><li>
Initiate change forms for corrected medical record numbers.</li><li>
Verify and update member demographics.</li><li>
Perform on-line inquiry functions.</li><li>
Perform data retrieval of computerized data.</li><li>
Record and maintain activity logs.</li><li>
Clear paper jams and other routine maintenance of printers/copiers.</li><li>
Recommend procedure changes.</li><li>
Train and orient new or less experienced personnel.</li><li>
Serve as resource persons to co-workers and assist in problem solving.</li><li>
Perform other activities and duties as directed.</li><li>
Initiate telephone calls to physicians or other medical office staff when indicated to assist members.</li><li>
Assume other activities and responsibilities from time to time as directed.</li></ul><div><b><br>
Basic Qualifications:</b></div><div>
Experience</div><ul><li>
One (1) year of customer service experience in a service related industry, preferably healthcare.</li><li>
Per the National Agreement, current KP Coalition employees have this experience requirement waived.</li></ul><div>
Education</div><ul><li>
High school diploma or equivalent.</li></ul><div>
License, Certification, Registration</div><ul><li>
N/A</li></ul><div><b>
Additional Requirements:</b></div><ul><li>
Effective telephone communication skills and excellent interpersonal skills.</li><li>
Must obtain passing score on Customer Care Simulation assessment.</li><li>
The Customer Care Simulation assessment score must be current within one (1) year (contact Local HR Office for testing).</li><li>
Must be able to effectively communicate, verbally and in writing, in English.</li><li>
Must complete Service Orientation Assessment.</li><li>
As part of applicant process, must take Proofreading Assessment for non KP employees only.</li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
N/A.</li></ul><p><b>
Notes:</b></p><ul><li>
Start times may vary depending on department need.</li><li>
May be required to travel to AVMO and Palmdale</li><li>
Medical offices depending on department need.</li><li>
This is an on call position, days and hours may vary</li></ul><br>
PrimaryLocation : California,Lancaster,Lancaster Medical Offices<br>
HoursPerWeek : 1<br>
Shift : Day<br>
Workdays : Sun, Mon, Tue, Wed, Thu, Fri, Sat<br>
WorkingHoursStart : 08:30 AM<br>
WorkingHoursEnd : 05:00 PM<br>
Job Schedule : Call-in/On-Call<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : B01|SEIU|Local 399<br>
Job Level : Entry Level<br>
Job Category : Administrative &amp; Support Services<br>
Department : Lancaster/Antelope East MOB - Population Management - 0806<br>
Travel : Yes, 75 % of the Time<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.<br>
<br>
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:<br>
<br>
<ul><li>Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.</li></ul><br>
<ul><li>Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.</li></ul><br>
<ul><li>Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.</li></ul></div>

Appointment Clerk

Children's Healthcare of Atlanta

<div><p>Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).</p><p><b>
Work Shift</b></p>
Day<p></p><p><b>
Work Day(s)</b></p>
Monday, Thursday, Tuesday, Wednesday<p></p><p><b>
Shift Start Time</b></p>
9:00 AM<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Shift End Time</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
2:00 PM<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Worker Sub-Type</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Regular<p></p><p>
Children&rsquo;s is one of the nation&rsquo;s leading children&rsquo;s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We&rsquo;re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children&rsquo;s.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Job Description</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Coordinates the administrative duties relevant to surgical operations, including surgery scheduling, keeping patient records, entering post-surgical data, and scheduling surgical equipment. It may also include other administrative duties as needed. Coordinates complex appointment scheduling of various pediatric specialties, linking consults and ancillary services required for assigned specialty services within the department.<p></p><p><b>
Experience</b></p><ul><li>
One to three years of experience in surgery scheduling or complex scheduling in a healthcare setting</li><li>
Experience using computerized surgery scheduling systems</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
Two years of experience in provider scheduling in a multi-specialty setting</li><li>
Experience in Epic Cadence or comparable EMR</li></ul><p></p><p><b>
Education</b></p><ul><li>
High school diploma or equivalent</li></ul><p></p><p><b>
Certification Summary</b></p><ul><li>
No professional certifications required</li></ul><p></p><p><b>
Knowledge, Skills, and Abilities</b></p><ul><li>
Excellent verbal and written communication skills</li><li>
Excellent organizational skills</li><li>
Able to handle stressful work situations and conflicts with professionalism</li><li>
Interviewing and interpersonal skills to interact with patients, families, and members of the healthcare team</li><li>
Consistent high-quality performance related to scheduling and call handling (both internal and external customers)</li><li>
Excellent customer service skills</li><li>
Critical thinking skills</li></ul><p></p><p><b>
Job Responsibilities</b></p><ul><li>
Schedules patient appointments when needed, including referral from faxes, phones, or other instructions related to surgery, ensuring OR block time is efficiently utilized. Coordinates combined surgical cases with other physician practices across the organization. Schedules surgical cases for specialized diagnosis. Schedules physicians for surgery at outside facilities. Coordinates all aspects of scheduling, including procedure, equipment, and use of other resources. Manages department and provider surgical case calendars.</li><li>
Interviews patients and families to obtain complete and accurate demographic and financial information. Ensures that all necessary questionnaires and forms are completed at the time of scheduling, prior to patient surgical procedure. Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation. Completes case order requests - adds CPT codes or requests resources or additional equipment (e.g., laser, implants, etc.).</li><li>
Confirms insurance coverage and obtains authorizations for surgical procedures. Acts as lead for surgical cases. Works with teammates who assist with obtaining authorization. Interact with departments across the hospital to ensure insurance authorization is in place. May initiate appeals to insurance payor for denied surgical cases.</li><li>
Participates in agent phone system. Logs on and off appropriately to ensure calls are routed properly. Handles all surgery scheduling calls. Assists with nurse/doctor calls. Provides messages to mid-levels for patient follow up.</li></ul><p></p><p><i>
Children&rsquo;s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.</i></p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Primary Location Address</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
5445 Meridian Mark Rd<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Job Family</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Administrative Support</div>

Surgery Scheduler Coordinator

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