appointment scheduler

Florida Optical Enterprises

<p><b>Job Summary</b><br/>We are seeking a dynamic and organized Appointment Scheduler to join our healthcare team. In this vital role, you will be the first point of contact for patients and providers, ensuring smooth and efficient scheduling of appointments. Your proactive communication skills and attention to detail will help enhance patient experience, streamline clinic operations, and support overall practice productivity.</p><p><b>Responsibilities</b></p><ul><li>Manage appointment scheduling for pur optometrist using electronic health record (EHR)</li><li>Verify patient insurance coverage</li><li>Coordinate appointment times with patients, providers, and support staff to optimize clinic flow and reduce wait times.</li><li>Pre-appointment</li><li>Handle patient inquiries via multi-line phone systems with professional phone etiquette; reschedule or cancel appointments as needed.</li><li>Maintain detailed records of scheduled appointments, cancellations, no-shows, and follow-up needs in compliance with HIPAA regulations.</li><li>Assist with administrative tasks such as filing, data entry, updating patient information in office management software.</li><li>Proven experience in medical scheduling within a healthcare setting or optometry clinic environment.</li></ul><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Appointment Scheduler

Baptist Health System KY & IN

<div><p><b>Summary
</b></p><p><b>Job Description:
</b></p><p><b>Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY!
</b></p><p></p><p>Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of
<br>
incoming calls or faxes and schedule multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices and must ensure their needs are met. This person will be working in a fast-paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered and identify any recertifications/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for obtaining orders for all scheduled appointments prior to service.
</p><p></p><p><b>Requirements
</b></p><ul><li>High School diploma or equivalent
</li></ul><ul><li>Must type 45-50 wpm
</li></ul><ul><li>Registration or Scheduling Experience Preferred
</li></ul><p></p><p><b>Work Experience
</b></p><p></p><p><b>Education
</b></p><h3 class="jobSectionHeader"><b><i>If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
</i></b></h3><p></p><h3 class="jobSectionHeader"><b>Baptist Health is an </b><b><i>Equal Employment Opportunity </i></b><b>employer.</b></h3></div>

Patient Access Scheduler

LICE CLINICS OF MARYLAND

<p><b>Job Title:</b> Appointment Scheduler</p><p><b>Company:</b> Lice Clinics of MD</p><p><b>Location:</b> Towson, MD Central Office</p><p><b>Employment Type:</b> Part-Time/ Full-Time</p><p><b>About Us:</b> Lice Clinics of MD is a multi-location, growing lice treatment network with a small business feel. We operate four clinics located in Towson, Bel Air, Ellicott City and Rockville. Our mission is to comfort, educate, and provide clients with tailored solutions to their varied needs. We are passionate about helping others and continuously learning to better meet our clients' necessities. Our tight-knit team works closely together to develop solutions, support each other, and achieve our goals.</p><p><b>Job Overview:</b> We are seeking a compassionate and organized Appointment Scheduler who can work in a fast paced environment to join our crew. In this role, you will be responsible for scheduling clients for our three clinics and assisting families through the stressful experience of having lice. Work and training will take place in person at our central office in Towson, MD.</p><p><b>Responsibilities:</b></p><ul><li>Schedule appointments for clients at our Towson, Bel Air, Ellicott City and Rockville clinics.</li><li>Provide exceptional customer service and support to clients, ensuring their needs are met with care and compassion.</li><li>Assist families in understanding the lice treatment process and what to expect during their appointments.</li><li>Coordinate with clinic staff to ensure smooth operations and appointment scheduling.</li><li>Maintain accurate and up-to-date records of client appointments and communications.</li><li>There is flexibility with the schedule but at this time we are primarily looking for in-person Sunday &amp; Monday 8-4 and remote weeknight evenings.</li></ul><p><b>Qualifications:</b></p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work independently and remotely while maintaining productivity and meeting deadlines.</li><li>Comfortable working with families and children in stressful situations.</li><li>Previous experience in customer service or scheduling is a plus.</li><li>Must have reliable transportation to our central office in Towson, MD.</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: From $20.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Employee discount</li><li>On-the-job training</li></ul><p>Work Location: Hybrid remote in Towson, MD 21286</p>

Medical phone scheduler/administrative assistant

Auto Glass Colorado

<div><div><div><b>Benefits:</b></div>
<ul><li>Commission</li>
<li>401(k) matching</li>
<li>Employee discounts</li>
</ul></div><div><div><br>
Job Title: Customer Service Representative (Auto Glass Replacement Scheduler)<br>
</div>
<div><br>
Job Summary:<br>
We are seeking a dependable and customer-oriented individual to join our team as a Customer Service Representative (Auto Glass Replacement Scheduler). This role involves answering incoming phone calls, assisting customers with scheduling auto glass replacement appointments, and providing exceptional customer service. Additionally, candidates with sales skills will excel in this position, as there is an opportunity to upsell services and products to customers. During slower periods, we also request that employees post advertisements on platforms such as Craigslist, Facebook Marketplace, and similar platforms to increase business visibility.<br>
</div>
<div><br>
Responsibilities:<br>
</div><ul><li>Answer incoming phone calls from customers in a professional and courteous manner.</li>
<li>Listen to customer inquiries, concerns, and requests regarding auto glass replacement services.</li>
<li>Provide accurate information about available appointment times, pricing, and services offered.</li>
<li>Schedule appointments for auto glass replacement, taking into consideration customer preferences and availability.</li>
<li>Coordinate with technicians to ensure timely and efficient scheduling of appointments.</li>
<li>Confirm appointments with customers and provide relevant details, including appointment time, location, and preparation instructions.</li>
<li>Follow up with customers to ensure satisfaction with the service provided and address any concerns or issues that may arise.</li>
<li>Utilize sales skills to upsell additional services and products to customers.</li>
<li>During slower periods, post advertisements on platforms such as Craigslist, Facebook Marketplace, and similar platforms to increase business visibility.</li>
<li>Maintain accurate records of customer interactions, appointments scheduled, and service details.</li>
<li>Assist with administrative tasks as needed, such as data entry and filing.</li>
</ul>
<div><br>
Requirements:<br>
</div><ul><li>High school diploma or equivalent.</li>
<li>Previous experience in customer service or a similar role preferred.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Strong interpersonal skills and the ability to interact professionally with customers.</li>
<li>Detail-oriented with good organizational skills.</li>
<li>Ability to multitask and prioritize tasks in a fast-paced environment.</li>
<li>Proficiency in basic computer applications, such as email and Microsoft Office.</li>
<li>Familiarity with auto glass replacement services and terminology is a plus.</li>
<li>Sales skills and experience with advertising platforms preferred.</li>
<li>Willingness to learn and adapt to new processes and procedures.</li>
</ul>
<div><br>
This position offers opportunities for growth and advancement within our company. If you are passionate about providing excellent customer service, have sales skills, and enjoy working in a dynamic team environment, we encourage you to apply for this position.</div></div></div>

Bi-lingual Sales & Customer Service Rep

Keck Medicine of USC

<div><p>The Scheduler performs clerical and communication functions in the department/clinic. She/He schedules patient appointments and provides courteous reception in the department/clinic. He/She answers phones and registers new patients. Various office duties including but not limited to filing and sorting. Reviews new patient referrals/authorization for adequate coding. Performs new patient registration, insurance verification, and scheduling as necessary. Must work with any and every physician in the Department/Clinic.
<br>
<br>
The Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center's mission and vison. This position demonstrates excellent customer services techniques, meets and greets patients; answers patient calls; identifies and clarifies patients' needs and desires, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions.
</p><p></p><p><b>Essential Duties:
</b></p><ul><li>Acts as the positive &ldquo;face&rdquo; of the Health Center as the main point of contact for participants and families
</li><li>Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions
</li><li>Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy
</li><li>Act as an advocate/liaison for patients and the Health Center and continuum of care as appropriate
</li><li>Answer telephone promptly and in a polite professional manner. Direct calls to other departments as needed.
</li><li>Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls.
</li><li>Maintain all delegated worklists (tasks) through the electronic medical record
</li><li>Effective, efficient and safe use of equipment.
</li><li>Handles patient requests and questions appropriately
</li><li>Provides benefit plan and eligibility information to participants, providers, unions, employers and others
</li><li>Adheres to the Culinary Health Center and Jayakumar NV PC policies and procedures.
</li><li>Perform duties as care coordinator when assigned.
</li><li>Other duties as assigned.
</li></ul><p></p><p><b>Required Qualifications:
</b></p><ul><li>Req High school or equivalent
</li></ul><ul><li>Req Understanding of medical terminology
</li><li>Req Ability to interview patients and interface with physicians, nurses and other professional staff.
</li></ul><p></p><p><b>Preferred Qualifications:
</b></p>Pref 1 year One (1) year working in a customer service (preferably in a medical environment).<br>
<ul><li>
</li></ul><p><br>
<b>Required Licenses/Certifications:
</b></p><ul><li>Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
</li></ul><p></p>The hourly rate range for this position is $21.00 - $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.<br>
<p></p><p><b>USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the </b><b>Background Screening Policy Appendix D </b><b>for specific employment screen implications for the position for which you are applying.
</b></p><p></p><p><b>We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at </b><b>uschr@usc.edu </b><b>. Inquiries will be treated as confidential to the extent permitted by law.
</b></p><p></p><ul><li>Notice of Non-discrimination
</li><li>Employment Equity
</li><li><i>Read USC&rsquo;s Clery Act Annual Security Report
</i></li><li><i>USC is a smoke-free environment
</i></li>Digital Accessibility<br>
<li>
</li></ul><p></p><p>If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
</p>https://wd5.myworkday.com/usc/d/inst/1$9925/9925$146218.htmld</div>

Scheduler - LV Craig Family Medicine Clinic - Full Time 10 Hour Rotating Shift (Non-Exempt) (Non-Union)

Prestige Staffing

<div>
 <strong>
  Job Title
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  <br/>
 </strong>
 Scheduler
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  Pay
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 $19 - $22 per hour (contract)
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  Location
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  <br/>
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 On-site &ndash; no remote options
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 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Seeking a dedicated Scheduler to support internal medicine appointments within a fast-paced healthcare environment. The ideal candidate will possess strong scheduling experience, excellent phone skills, and proficiency with electronic medical records and MS Office tools. This role emphasizes professional communication, patience, and a patient-centered approach. It offers a stable, steady pace in a beautiful office setting, perfect for individuals who thrive in a respectful and high-standard work environment. This position is a three-month contract with potential for extension.
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 <strong>
  Requirements
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  <li>
   Proven scheduling experience in a healthcare setting
  </li>
  <li>
   Excellent phone communication skills with a professional, patient demeanor
  </li>
  <li>
   Familiarity with EMR systems, specifically eClinicalWorks
  </li>
  <li>
   Proficiency in Microsoft Office suite
  </li>
  <li>
   Ability to pass a background check and drug screening
  </li>
  <li>
   Strong organizational and interpersonal skills
  </li>
  <li>
   Dedicated, reliable, and able to focus on the task at hand
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   <br/>
  </li>
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  Responsibilities
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  <br/>
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   Manage scheduling for internal medicine appointments via phone and electronic systems
  </li>
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   Provide exceptional customer service to patients and staff
  </li>
  <li>
   Maintain accurate records within the EMR system
  </li>
  <li>
   Coordinate with clinical staff to ensure smooth scheduling workflows
  </li>
  <li>
   Uphold high standards of professionalism, patience, and confidentiality
  </li>
  <li>
   Support clinic operations as needed, while adhering to the clinic&rsquo;s standards of care and service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
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  <br/>
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  <li>
   Rewarding work environment with a focus on patient care
  </li>
  <li>
   Beautiful office setting in a slower-paced, concierge medicine atmosphere
  </li>
  <li>
   Opportunity to work with long-tenured staff and established patients
  </li>
  <li>
   Supportive team that values professionalism and high standards
  </li>
  <li>
   No opportunity for growth; ideal for someone seeking a stable, predictable schedule focused on work and home life
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 #ZR-rep
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</div>


Scheduler

Northeast Georgia Health System

<div><div>Job Category:</div>
Revenue Cycle<div></div><div>
Work Shift/Schedule:</div>
8 Hr Evening - Morning<div></div><div>
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.</div><div></div><div>
About the Role:</div><div>
Job Summary</div><div>
The Intra-Office PASC Scheduler is responsible for being the primary liaison for system scheduling within the specialty the clinic supports by providing surgical and imaging scheduling at point of service. This role serves as the primary PASC support for the physicians and clinical staff within the office as it relates to scheduling needs, including scheduling questions and concerns. The representative is responsible for the integrity of the schedule for the specialty in which it supports. In addition, provides exceptional customer service during direct contact with patients within the office setting.</div><div><br>
Minimum Job Qualifications</div><ul><li><div>
Licensure or other certifications:</div></li><li><div>
Educational Requirements: High School Diploma or GED.</div></li><li><div>
Minimum Experience: Two (2) years of direct invasive and/or diagnostic imaging scheduling experience is required. One (1) year registration experience is required.</div></li><li><div>
Other:</div></li></ul><div></div><div>
Preferred Job Qualifications</div><ul><li><div>
Preferred Licensure or other certifications:</div></li><li><div>
Preferred Educational Requirements:</div></li><li><div>
Preferred Experience: Physician practice scheduling experience.</div></li><li><div>
Other:</div></li></ul><div></div><div>
Job Specific and Unique Knowledge, Skills and Abilities</div><ul><li><div>
Ability to work independently, emotionally mature, and able to function effectively under stress</div></li><li><div>
Good Communication Skills</div></li><li><div>
Excellent problem solving and analytical skills</div></li><li><div>
Excellent written and oral communication skills</div></li><li><div>
Ability to prioritize, organize, and coordinate daily work load</div></li><li><div>
Working knowledge of Protected Health Information</div></li><li><div>
Ability to manage change</div></li></ul><div></div><div>
Essential Tasks and Responsibilities</div><ul><li><div>
Responsible for the scheduling, pre-registration, and collections for patients within the physician office setting for services across modalities in the hospital setting (while the patient is present). This includes, but is not limited to, outpatient radiology exams, cardiology and vascular studies, invasive procedures (i.e. Cath lab, EP lab, OR, EVOR, etc.), and other diagnostic testing.</div></li><li><div>
Responsible for the scheduling of follow up and other physician office appointments as applicable to the patient across different office locations. This also includes the scheduling and check in of other office related visits (i.e. labs). In addition, performs check out functions for the office setting.</div></li><li><div>
Serves as the primary contact and support for the physicians and clinical office staff as it relates to the need for add on/urgent cases, concerns regarding a scheduled appointment, or any other PASC related functions needing resolution.</div></li><li><div>
Assists the clinical office staff in verifying and entering and/or transcribing the appropriate order for hospital testing/procedures to ensure efficiency of the hospital schedule.</div></li><li><div>
Responsible for the QA and integrity of the schedule in which the office specialty supports (example: Performs QA reviews on the Cath lab and OPCV schedule to ensure accuracy of the patients scheduled) and communicates any errors or discrepancies with PASC leadership. Also, once the error has been reported, takes ownership in resolving the concern to ensure no downstream anomalies for the patient.</div></li><li><div>
Reviews the hospital outpatient schedule relating to the office specialty in order to backfill any open slots with patients awaiting similar testing.</div></li><li><div>
Aids in the training of office staff members on the scheduling of outpatient diagnostic hospital procedures.</div></li><li><div>
Expected to maintain intraoffice duties while supporting the assigned PASC pod with pre-registration, benefit collection, and estimate creation.</div></li><li><div>
Expected to meet all goals set by department management to include, but not limited to; productivity, accuracy, collections, and customer satisfaction.</div></li><li><div>
In addition to the above responsibilities, this position is also responsible for accurately performing any and all functions of a PASC Cardiology/Radiology Representative (60881) and a PASC OR Representative (60882).</div></li><li><div>
PASC PRN's are responsible for accurately performing any and all functions of a Intra Office Scheduler, PASC Cardiology/Radiology Representative (60881) and a PASC OR Representative (60882).</div></li></ul><div></div><div>
Physical Demands</div><ul><li><div>
Weight Lifted: Up to 20 lbs, Occasionally 0-30%of time</div></li><li><div>
Weight Carried: Up to 20 lbs, Occasionally 0-30%of time</div></li><li><div>
Vision: Moderate, Frequently 31-65% of time</div></li><li><div>
Kneeling/Stooping/Bending: Occasionally 0-30%</div></li><li><div>
Standing/Walking: Occasionally 0-30%</div></li><li><div>
Pushing/Pulling: Occasionally 0-30%</div></li><li><div>
Intensity of Work: Occasionally 0-30%</div></li><li><div>
Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding</div></li></ul><div></div><div>
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.</div><div><br>
NGHS: Opportunities start here.</div><div></div><div><i>
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.</i></div></div>

PASC Intra-Office Scheduler - Longstreet Infusion - Mon - Fri 8:30am - 5:00pm

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