appointment scheduler

BAPTIST EYE SURGEONS

Job Summary We are seeking a dedicated and detail-oriented Medical Appointment Scheduler to join our healthcare team. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a comprehensive understanding of medical administrative support. In this role, you will be responsible for coordinating patient appointments efficiently, managing scheduling systems, and ensuring seamless communication between patients and healthcare providers. Your expertise in medical office management and familiarity with electronic health record (EHR) systems will be essential to providing outstanding patient service and supporting clinical operations.Responsibilities<ul><li>Schedule patient appointments accurately using various EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. </li><li>Verify insurance coverage and perform insurance verification to facilitate smooth billing processes. </li><li>Manage appointment calendars for multiple providers, ensuring optimal utilization of clinic resources. </li><li>Communicate effectively with patients via phone and other channels, demonstrating professional phone etiquette and customer service skills. </li><li>Review medical documentation, care plans, and medical records to ensure completeness and accuracy prior to appointments. </li><li>Assist with administrative tasks such as filing, data entry, and maintaining organized medical records in compliance with HIPAA regulations. </li><li>Coordinate with clinical staff to facilitate patient intake, follow-up scheduling, and rescheduling as needed. </li><li>Utilize computer skills including Microsoft Office applications and specialized dental or medical office management software like Eaglesoft or Dentrix. </li><li>Support front desk operations by managing multi-line phone systems, greeting patients, and providing exceptional patient service. </li><li>Ensure compliance with HIPAA standards during all documentation review and data handling activities. </li><li>Perform insurance verification for various plans including Medicare and Medicaid to ensure accurate billing and reimbursement.</li></ul>Experience<ul><li>Proven experience in medical scheduling or administrative support within a healthcare setting, preferably in clinics or dental offices. </li><li>Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, or Eaglesoft is highly desirable. </li><li>Knowledge of medical terminology, CPT coding, ICD-9/10 coding, and medical billing procedures to assist with documentation review and coding accuracy. </li><li>Previous clinic or hospital experience demonstrating proficiency in appointment management and patient service delivery. </li><li>Strong clerical skills including filing, data entry (10 key typing), and maintaining organized records in accordance with healthcare regulations. </li><li>Bilingual abilities are a plus to serve diverse patient populations effectively. </li><li>Experience working with insurance companies for verification purposes and understanding of Medicare policies is advantageous. Join our team to provide exceptional administrative support that enhances patient care experiences through efficient scheduling and meticulous documentation management!</li></ul>Benefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Free parking</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Pet insurance</li><li>Uniform allowance</li><li>Vision insurance</li></ul>Work Location: In person

Medical Appointment Scheduler

HCA Houston Healthcare

<div>This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Do you want to join an organization that invests in you as a Virtual Call Center Physician Office Scheduler? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
<h5 class="jobSectionHeader">The Physician Services Office Scheduler is responsible for answering incoming phone calls, scheduling patient appointment in the registration system, insurance verification, routing calls and communicating to the appropriate department or physician offices.
You will also be responsible for:<ul><li>
Answering incoming calls in a timely and professional manner</li><li>
Schedules all patient appointments for the physician practices including cancellations and changes</li><li>
Insurance verification and verification of patient demographics</li><li>
Selecting accurate insurance carrier plans and informs the patient of any carrier that is out of network</li><li>
Provides Good Faith Estimates upon patient request</li></ul>
Qualifications Needed:<ul><li>
One year of related experience highly preferred</li><li>
Experience using EClinical Works preferred. Meditech or Cerner is a plus</li><li>
Experience scheduling for physicians' offices highly preferred</li><li>
You must live within 60 miles of an HCA Healthcare hospital</li><li>
This position will require you to be on the phone 90 - 95% of your day.</li></ul></h5><h5 class="jobSectionHeader">
Benefits</h5>
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 

&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Physician Office Scheduler opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Virtual Appointment Scheduler Call Center Agent

Las Palmas Del Sol Healthcare

HCA Florida Lake Monroe Hospital​

HCA Florida North Florida Hospital​

LewisGale Regional Health System

Prestige Staffing

<div>
 
 Pay:
 
 $19-23/hr based on years of experience
 
 
 
 Location:
 
 On-site
 
 
 
 Summary
 
 
 
 Seeking a detail-oriented and professional Patient Scheduler to join a high-volume healthcare environment. The ideal candidate will manage outpatient appointment scheduling, coordinate patient and physician schedules to optimize satisfaction, and ensure accuracy in all data entry and documentation. This role involves engaging with patients over the phone, providing clear instructions, and handling pre-registration requirements efficiently. The position offers an exciting opportunity for individuals with healthcare call center experience to contribute to patient care excellence in a fast-paced setting.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 1 year of healthcare or patient scheduling experience
 </li>
 <li>
 High School Diploma, GED or Certificate required
 </li>
 <li>
 Effective communication skills, especially in handling difficult customer interactions
 </li>
 <li>
 General knowledge of medical insurance, medical terminology, and coding (ICD-9/10, CPT) preferred
 </li>
 <li>
 Ability to analyze problems and offer solutions
 </li>
 <li>
 Experience working in a call center environment is preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Handle incoming calls professionally and courteously, scheduling outpatient appointments accurately
 </li>
 <li>
 Collect patient demographic and insurance information, ensuring data integrity
 </li>
 <li>
 Confirm and coordinate physician and patient schedules to maximize efficiency and satisfaction
 </li>
 <li>
 Determine patient financial responsibility, collect copayments, and explain payment policies at scheduling
 </li>
 <li>
 Maintain HIPAA compliance and protect patient confidentiality at all times
 </li>
 <li>
 Address and resolve scheduling conflicts or patient concerns proactively
 </li>
 <li>
 Support additional duties as assigned, fostering a team-oriented environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive hourly pay based on experience
 </li>
 <li>
 On-site work environment in a reputable healthcare facility
 </li>
 <li>
 Opportunities for growth and potential permanent placement after contract completion
 </li>
 <li>
 Dynamic, high-volume setting ideal for professionals seeking to enhance their healthcare administrative skills
 
 
 </li>
 </ul>
 #zr-rep
 
 
</div>

Patient Scheduler

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