appraisal specialist

CarMax

<div>7105 - Tampa - 14920 N Nebraska Ave, Tampa, Florida, 33613
CarMax, the way your career should be!
General Summary:
Under limited Supervision, responsible for providing customer service and helping to meet individual and store Appraisal Buy goals.
Principle Duties and Responsibilities:<ul><li>
Providing exceptional service throughout the customer's experience.</li><li>
Establishing rapport quickly, with all types of customers, demonstrating confidence in your role and the CarMax appraisal process</li><li>
Communicating effectively both in-person and over the phone to discover the customer&rsquo;s motivation to sell their car and follow up with customers still deciding.</li><li>
Serving as an advocate for CarMax by sharing what makes us the smart choice. 
Facilitating steps of the appraisal process, such as discovery, delivering appraisal offer, and overcoming objections. 
The ability to cope with pressure, difficult situations and bounce back to present the same positive and energetic experience to the next customer and everyone after that.</li><li>
Maintaining a working knowledge of CarMax products and appropriately transitioning customers to the proper team if additional opportunities are discovered</li><li>
Collecting and transcribing data in order to accurately input information for the appraisal offer.</li><li>
Seeking out opportunities for self-development, participating in training, and welcoming and acting on feedback.</li><li>
Working in a fast-paced environment, with a high level of energy to engage with multiple customers an hour.</li><li>
Building and maintaining strong relationships and demonstrating excellent teamwork.</li><li>
Ability to follow up and re-engage with customers to stay in continuous contact with them.</li><li>
Building and maintaining strong relationships and demonstrating excellent teamwork.</li></ul>
Job Specifications:
Work requires ability to:<ul><li>
Deliver exceptional customer service</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Multi-task in a high energy, fast-pace work environment</li><li>
Speak and listen effectively when dealing with internal and external customers</li><li>
Complete CarMax provided training and attend scheduled meetings</li></ul>
Working Conditions:<ul><li>
Pleasant but busy at times noisy sales floor</li><li>
Requires walking, bending or standing for extended periods of time</li><li>
Ability to work outdoors or in any inclement weather for several hours</li><li>
Flexible work hours with shifts that may include nights, weekends, holidays</li><li>
Requires CarMax work clothing to be worn at all times when working in the store (acquired through online uniform store)</li><li>
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions</li></ul>
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Appraisal Specialist

<div>7126 - Burbank - 1000 S Flower St, Burbank, California, 91502
CarMax, the way your career should be!
General Summary:
Under limited Supervision, responsible for providing customer service and helping to meet individual and store Appraisal Buy goals.
Principle Duties and Responsibilities:<ul><li>
Providing exceptional service throughout the customer's experience.</li><li>
Establishing rapport quickly, with all types of customers, demonstrating confidence in your role and the CarMax appraisal process</li><li>
Communicating effectively both in-person and over the phone to discover the customer&rsquo;s motivation to sell their car and follow up with customers still deciding.</li><li>
Serving as an advocate for CarMax by sharing what makes us the smart choice. 
Facilitating steps of the appraisal process, such as discovery, delivering appraisal offer, and overcoming objections. 
The ability to cope with pressure, difficult situations and bounce back to present the same positive and energetic experience to the next customer and everyone after that.</li><li>
Maintaining a working knowledge of CarMax products and appropriately transitioning customers to the proper team if additional opportunities are discovered</li><li>
Collecting and transcribing data in order to accurately input information for the appraisal offer.</li><li>
Seeking out opportunities for self-development, participating in training, and welcoming and acting on feedback.</li><li>
Working in a fast-paced environment, with a high level of energy to engage with multiple customers an hour.</li><li>
Building and maintaining strong relationships and demonstrating excellent teamwork.</li><li>
Ability to follow up and re-engage with customers to stay in continuous contact with them.</li><li>
Building and maintaining strong relationships and demonstrating excellent teamwork.</li></ul>
Job Specifications:
Work requires ability to:<ul><li>
Deliver exceptional customer service</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Multi-task in a high energy, fast-pace work environment</li><li>
Speak and listen effectively when dealing with internal and external customers</li><li>
Complete CarMax provided training and attend scheduled meetings</li></ul>
Working Conditions:<ul><li>
Pleasant but busy at times noisy sales floor</li><li>
Requires walking, bending or standing for extended periods of time</li><li>
Ability to work outdoors or in any inclement weather for several hours</li><li>
Flexible work hours with shifts that may include nights, weekends, holidays</li><li>
Requires CarMax work clothing to be worn at all times when working in the store (acquired through online uniform store)</li><li>
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions</li></ul>
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.<div><div><div><div><div><div><div>
The hourly rate for this position is:</div></div></div></div></div></div></div>
$17.82 - $17.82
Incentives:
In the state of California this position is eligible for incentives and bonuses.
Benefits:
Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

State of Montana

<div><div>Property Record Specialist - (26140716)</div><div> 
Our services impact EVERY Montanan! 
MISSION STATEMENT
To be the nation's most citizen oriented, efficiently administered, state tax agency.
The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the state of Montana. The Property Assessment Division manages Montana&rsquo;s property tax laws, including the valuation of all taxable property for property tax purposes. 
What We Can Offer You
The State of Montana's comprehensive benefits package includes:<ul><li>
Health, dental, and vision care; life insurance; and long-term disability. The State currently contributes $12,648/year toward these benefits.</li><li>
Free health care for employees and eligible family member at Montana Health Centers.</li><li>
Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information, which are free resources.</li><li>
Retirement plans- The State currently contributes 9.17%, vested after 5 years of continuous employment.</li><li>
Paid vacation- starting at 15 days a year.</li><li>
Sick leave- 12 days a year.</li><li>
11 holidays, including a floating holiday, which can be used any time.</li><li>
Flexible hours.</li><li>
Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.</li></ul>
Visit the Health Care and Benefits Division for more information at https://benefits.mt.gov/. In addition to employee benefits, there are a wide range of advancement opportunities throughout the Department of Revenue. 
Job Overview:
This position resides in the Property Assessment Division of Department of Revenue. The Property Valuation Specialist (PVS) coordinates and performs a range of specialized property appraisal and assessment support services to facilitate data research, verification, computation, and processing procedures; provides general office and program support services; researches and compiles general program information; ensures consistent messaging on policies, procedures, and statutes; and coordinates with other program staff and managers as necessary to respond to unusual or specialized requests. The PVS provides customer service, including property owners visiting the PAD office, phone calls or other electronic communications. The PVS provides open communications and direct support to local government staff. The position reports to an area manager and does not directly supervise other staff. 
Knowledge of:<ul><li>
Mathematics</li><li>
Customer service standards</li><li>
Property valuation techniques</li><li>
Mapping and geographic information systems (GIS)</li></ul> 
Skills in:<ul><li>
Research and analysis</li><li>
Accuracy and attention to detail</li><li>
Conflict resolution</li><li>
Commonly used office and spreadsheet computer applications</li><li>
Written, verbal, and interpersonal communication</li></ul> 
You would be a great fit for this position if you:<ul><li>
Self-motivation</li><li>
Follow instructions</li><li>
Provide timely customer service</li><li>
Multitask and prioritize work under deadlines</li></ul> 
Working Conditions<ul><li>
Work hours may exceed 40 hours from time to time, including weekends.</li><li>
Office environment.</li><li>
Lifting is infrequent, less than 15 pounds.</li><li>
Some travel may be required, must have a valid driver&rsquo;s license.</li><li>
This job cannot be performed at an alternate work site.</li></ul> 
To be considered for any DOR position, applicants must complete and submit their application online and upload any required documents. Successful applicants are required to successfully pass DOR tax and background check(s). DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.
***This is an incomplete list of job duties. For a complete job description please contact Human Resources. (dorhr@mt.gov or 406-444-9858)
(All computer systems and tax guidelines will be trained on the job.) 
REQUIRED APPLICATION MATERIALS
Please submit the following application material:<ul><li> Resume</li><li> Complete state application</li></ul>
Submissions incomplete or missing relevant materials will not be reviewed or considered. 
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. 
Special Requirements
Eligibility for employment will be subject to the following:<ul><li> Criminal Background Check. Circumstances involving convictions will be reviewed</li><li> Tax status must be current. Circumstances involving tax status issues will be reviewed</li></ul><div></div> 
Special Information: Candidates must be eligible to work in the United States. A valid driver's license is required with less than 12 conviction points in the most recent completed 36 months. 
Eligibility to Work: In accordance with the Immigration Reform and Control Act, the person selected must produce within three days of hire documents that show authorization to work in the United States. Examples of such documentation include a birth certificate or Social Security card along with a driver&rsquo;s license or other picture I.D., or a U.S. passport, or a &quot;green card&quot;. The State of Montana does not sponsor. 
REMOTE/TELEWORK: This position may be eligible to work from an approved worksite; however, the successful candidate must be a primary resident of Montana as a condition of employment. This position would be required to report to the Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program. Full-time teleworking is not available. 
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire. 
Successful applicants are required to successfully pass DOR tax and background check(s).</div><div></div><div> 
EDUCATION / EXPERIENCE
The qualifications desired on the first day of work are:<ul><li> One year of post-secondary education or training; and</li><li> One year of job-related experience.</li><li> Work experience may include appraisal, assessment, auditing, accounting, banking, data entry, bookkeeping, records management, customer service or a real estate related field.</li><li> Must pass the department&rsquo;s CORE Assessment training, within the first year of employment.</li><li> Other combinations of education and experience will be evaluated on an individual basis.</li></ul><div> 
</div></div><div>
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.<div>
</div>
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.<div></div><div> 
</div></div><div>
Salary: $ 47,831.00 - 49,386.00 Yearly<div></div><div> 
</div>
Telework Eligibility: Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)<div>
</div>
Benefits Package Eligibility: Health Insurance, Paid Leave &amp; Holidays, Retirement Plan<div></div><div> 
</div></div><div>
Number of Openings: 1<div>
</div>
Employee Status: Regular<div>
</div>
Schedule: Full-Time<div>
</div>
Job Type: Standard<div>
</div></div><div>
Shift: Day Job<div>
</div>
Travel: Yes, 15 % of the Time<div></div><div> 
</div></div><div>
Primary Location: Bozeman<div></div><div> 
</div>
Agency: Department of Revenue<div>
</div>
Union: Montana Federation of Public Employees<div></div><div> 
</div></div><div>
Posting Date: Mar 13, 2026, 1:00:00 AM<div>
</div>
Closing Date (based on your computer's timezone): Mar 30, 2026, 12:59:00 AM<div>
</div></div><div>
Required Application Materials: Resume<div></div><div> 
</div></div><div>
Contact Name: Human Resources | Contact Email: dorhr@mt.gov | Contact Phone: 406-444-9858</div></div>

Property Record Specialist

<div>6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424
CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do &ndash; Essential Responsibilities
<ul><li>Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications</li><li>
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals</li><li>
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory</li><li>
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards</li><li>
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management</li><li>
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing</li></ul>
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Demonstrate exceptional communication skills</li><li>
Display confidence in self, the product and CarMax</li><li>
Ability to build and maintain strong relationships</li><li>
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun</li><li>
Balance the needs of the Customer and the business when making decisions</li><li>
Seek to fully understand and meet Customer needs</li><li>
Create win-win solutions to Customer issues</li><li>
Get work done well, on time and follow the right process</li><li>
Drive work processes and pay close attention to detail</li><li>
Perform multiple duties in a high energy, fast-paced working environment</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Lift objects that weigh as much as 25 lbs.</li></ul>
Education and/or Experience<ul><li>
High School Diploma, or equivalent</li><li>
Sales and customer service experience, in an area such as retail, preferred</li><li>
Valid Driver&rsquo;s License</li><li>
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred</li></ul>
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Customer Specialist

<div>7261 - Melbourne - 1075 Palm Bay Road, Melbourne, Florida, 32904
CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do &ndash; Essential Responsibilities
<ul><li>Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications</li><li>
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals</li><li>
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory</li><li>
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards</li><li>
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management</li><li>
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing</li></ul>
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Demonstrate exceptional communication skills</li><li>
Display confidence in self, the product and CarMax</li><li>
Ability to build and maintain strong relationships</li><li>
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun</li><li>
Balance the needs of the Customer and the business when making decisions</li><li>
Seek to fully understand and meet Customer needs</li><li>
Create win-win solutions to Customer issues</li><li>
Get work done well, on time and follow the right process</li><li>
Drive work processes and pay close attention to detail</li><li>
Perform multiple duties in a high energy, fast-paced working environment</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Lift objects that weigh as much as 25 lbs.</li></ul>
Education and/or Experience<ul><li>
High School Diploma, or equivalent</li><li>
Sales and customer service experience, in an area such as retail, preferred</li><li>
Valid Driver&rsquo;s License</li><li>
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred</li></ul>
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

<div>6037 - Gainesville FL - 4185 N Main St, Gainesville, Florida, 32609
CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do &ndash; Essential Responsibilities
<ul><li>Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications</li><li>
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals</li><li>
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory</li><li>
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards</li><li>
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management</li><li>
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing</li></ul>
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Demonstrate exceptional communication skills</li><li>
Display confidence in self, the product and CarMax</li><li>
Ability to build and maintain strong relationships</li><li>
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun</li><li>
Balance the needs of the Customer and the business when making decisions</li><li>
Seek to fully understand and meet Customer needs</li><li>
Create win-win solutions to Customer issues</li><li>
Get work done well, on time and follow the right process</li><li>
Drive work processes and pay close attention to detail</li><li>
Perform multiple duties in a high energy, fast-paced working environment</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Lift objects that weigh as much as 25 lbs.</li></ul>
Education and/or Experience<ul><li>
High School Diploma, or equivalent</li><li>
Sales and customer service experience, in an area such as retail, preferred</li><li>
Valid Driver&rsquo;s License</li><li>
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred</li></ul>
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

<div>7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606
CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do &ndash; Essential Responsibilities
<ul><li>Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications</li><li>
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals</li><li>
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory</li><li>
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards</li><li>
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management</li><li>
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing</li></ul>
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Demonstrate exceptional communication skills</li><li>
Display confidence in self, the product and CarMax</li><li>
Ability to build and maintain strong relationships</li><li>
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun</li><li>
Balance the needs of the Customer and the business when making decisions</li><li>
Seek to fully understand and meet Customer needs</li><li>
Create win-win solutions to Customer issues</li><li>
Get work done well, on time and follow the right process</li><li>
Drive work processes and pay close attention to detail</li><li>
Perform multiple duties in a high energy, fast-paced working environment</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Lift objects that weigh as much as 25 lbs.</li></ul>
Education and/or Experience<ul><li>
High School Diploma, or equivalent</li><li>
Sales and customer service experience, in an area such as retail, preferred</li><li>
Valid Driver&rsquo;s License</li><li>
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred</li></ul>
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Customer Specialist - Part Time

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Customer Specialist - Part Time