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area coach - krispy kreme

area coach krispy kreme

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 To manage, lead and support an area team, and to deliver against the key business indicators as laid out in the Annual Operating Plan
 
 
 and measured against Balance Scorecard targets in the 4 main areas:
 
 
 Teams, Sales, Profit, Customer and Restaurant Excellence.
 
 
 
 
 
 
 Scope:
 
 
 
 No. of Restaurants from 10-12 Restaurants.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Planning &amp; Organizing
 
 
 <ul>
 <li>
 Works with RMs to develop restaurant-specific Annual Operating Plans and communicate to the team.
 </li>
 <li>
 Sets with the RMs the monthly restaurant business plan and review monthly.
 </li>
 </ul>
 
 
 
 
 
 Sales and Financial Excellence
 
 
 <ul>
 <li>
 Ensures complete and timely execution of corporate &amp; local marketing programs.
 </li>
 <li>
 Monitor competitors&rsquo; activities and coordinate with operation and marketing managers to keep ahead of competition.
 </li>
 <li>
 Keep his RGMs informed of any competitive activity.
 </li>
 <li>
 Support the implementation of the marketing plan.
 </li>
 <li>
 Support new products launch.
 </li>
 <li>
 Audits cash handling procedures to ensure deposits, receipts for cash, change fund, deletes and paid outs are handled
 </li>
 <li>
 appropriately.
 </li>
 <li>
 Analyze the operations / P&amp;L to determine deviation from standards and coach the concerned RGM to take corrective measures.
 </li>
 <li>
 Monitors the operations effectiveness through the Pace Setter.
 </li>
 <li>
 Analyzes sales, labor, inventory and controllable on a continual basis and coaches RGMs to take specific corrective action to meet or achieve margin and sales growth targets.
 </li>
 <li>
 Coaches and assists RGMs in controlling product, labor, and other controllable expenses in conjunction with the Regional Operations Manager.
 </li>
 <li>
 Approves operating expenditures with guidelines for other controllable and inventory.
 </li>
 <li>
 Ensures that required audits and controls are in place.
 </li>
 </ul>
 
 
 
 
 
 Restaurant Excellence
 
 
 <ul>
 <li>
 Sets customer service standards for the area and drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards.
 </li>
 <li>
 Tracks, analyzes, and identifies root cause of customer complaints and leads management team to implement systematic solutions.
 </li>
 <li>
 Works with RMs to develop R&amp;R plan and lead the R&amp;R activities in his area.
 </li>
 <li>
 Monitors the effectiveness of restaurants operations through KPIs and provide constructive feedback &amp; support.
 </li>
 <li>
 Ensure that all restaurants under his/her supervision can achieve GES/ROCC objectives as per planned.
 </li>
 <li>
 Ensure understanding and awareness of safe &amp; security procedures.
 </li>
 <li>
 Make sure all restaurant managers under his/her supervision are fully aware of any changes happened in the operations or any new products.
 </li>
 <li>
 Ensure that all the business skills in place i.e. One klick, Aloha and Crunch time.
 </li>
 <li>
 Follow up on the periodic maintenance schedule.
 </li>
 <li>
 Oversees prompt and appropriate resolution of all complaints (health inspections, labor office inspections, etc.) within the area and inform the operation manager of serious matters and other issues that may result in legal action.
 </li>
 <li>
 Ensures that Customer Mania mindset is embedded in each restaurant and the RGM sets the example in these areas.
 </li>
 <li>
 Monitors and implements programs to improve order accuracy, speed of service, courtesy, and cleanliness.
 </li>
 <li>
 Coaches and models team involvement in problem solving to improve customer satisfaction.
 </li>
 <li>
 Identifies and implements process improvements that drive customer satisfaction and profitability in conjunction with the Regional Operation Manager.
 </li>
 <li>
 Ensure best practices are shared.
 </li>
 </ul>
 
 
 
 
 
 Teamwork
 
 
 <ul>
 <li>
 Working on the outcomes of the EES within his area by coordination with his/her RGMs, analyses, determine corrective action plan, share the outcomes with the Ops manager.
 </li>
 <li>
 Provides input in training needs and training effectiveness.
 </li>
 <li>
 Identifies &amp; develops HIPO&rsquo;s.
 </li>
 <li>
 Enforce and support all training &amp; development plans for all staff under his/her supervision.
 </li>
 <li>
 Evaluate performance of restaurant management in his area against established targets, implementation plan to improve performance.
 </li>
 <li>
 Ensure that restaurant teams understand &amp; apply the safety procedures.
 </li>
 <li>
 Investigate labor problems in his area and consult with operation and HRD manager for serious problems/complaints.
 </li>
 <li>
 Ensures quality performance appraisals (CPI - OPR), individual development plans, bench planning.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Minimum university degree, Tourism &amp; Hotels Management or Business Administration is highly preferable.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum of 5-6 years overall experience, with emphasis on operations in a retail and/or consumer orientated service industry, preferably in multi-outlet food/qsr.
 </li>
 </ul>
 
 
 
 
 
 Knowledge and Skills:
 
 
 <ul>
 <li>
 Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
 </li>
 <li>
 Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
 </li>
 <li>
 Language skills: fluent Arabic and English (Oral/Written)
 </li>
 <li>
 IT Skills: Excellent MS Office.
 </li>
 <li>
 Creative and initiative, Communication &amp; Presentation skills
 </li>
 </ul>
</div>

Area Coach - Krispy Kreme

Alghanim INDUSTRIES

Date: 28 Aug 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 The Core Skill Training Officer ensures that the required Food Excellence standards are demonstrated through the Costa coffee training material. To monitor, measure and drive Brand Standards through implementation of the operational standards manual and a planned food programme in Costa coffee markets Job Responsibilities
 Food Excellence
 
Ensures that all stores in market meet the required Food Excellence standards, through training and coaching and use of the different training and coaching tools available in every store
 
Brand Standards
 
Deliver and embed clarity around measurement and reporting guidelines
 
Ensure brand standards and the food system is trained in and understood within the stores
 
Coach managers on their plan of action to address the food knowledge, display and training
 
Brand Excellence Manual
 
Communicate any changes or updates to the food/product standards
 
Develops process to ensure that the food/store training materials is always up to date
 
Facilitate and engage with suppliers to facilitate the manual editing and printing according to market needs if needed
 
Completes a store visit for as required to see if all food training standards are in place
 
Induction for New Team Members
 
Ensures that food induction materials are always up to date within market and communicate to training team
 
Implementation and Development
 
Develops a process for all new team members to go through the Food Training
 
Responsible for standard food presentation within the market, post approval from product manager
 
Product Development
 
Work closely with product manager by testing new products in the market and provides detailed information to the product manager in order to put on the POS
 
Plan and implement any Training module or team engagement activity to support any new business initiative or any internationally recognized product launch
 
Quality Control & Evaluation of Training
 
In close liaison with operations /functions management, evaluates and monitors effectiveness of food training
 
Works closely with Barista Maestros and Store Managers to identify food training needs in every store.
 
Communicates this with Area Managers and then draws a training needs analysis based on Area Managers' recommendation
 
Candidate Requirements
 
Bachelor’s Degree
 
Hospitality Experience in Food and Beverage 2 to 3 years
 
Strong oral and written communication skills
 
Able to positively engage, motivate and influence other
 
Excellent coaching and training skills
 
Good organisational and administrative skills
 
Able to positively engage, motivate and influence other
 
Understanding P&L/ KPIs
 
Project Management Skills
 
Computer proficiency
 
Experience in operational management
 
Experience within retail hospitality sector (preferable coffee shops industry)

Training Officer

Worley

<div>
 
 Building on our past. Ready for the future
 
 
 
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
 
 
 Be a part of Worley's dynamic team as we extend our management of the KERP program for another five years. With million m2 of land successfully cleared from contamination and million tons remediated, we're leading the charge in sustainable environmental restoration. Join us and contribute to this incredible journey of transforming contaminated sites into thriving ecosystems!
 
 
 
 Primary Objective
 
 
 
 <ul>
 <li>
 Coordination of specified tasks within the environmental engineering discipline.
 </li>
 <li>
 Responsible for the progress and quality of assigned tasks within the environment area, including the supervision of engineers and graduates.
 </li>
 <li>
 To ensure all work carried out conforms with agreed codes and practices, meets all requirements of the contract&rsquo;s specification, and ensures all work is carried out within agreed schedules, budgets, and procedures.
 </li>
 <li>
 To provide innovative and cost-effective solutions to clients for operating problems and capacity constraints in their existing oil and gas and petrochemical operations.
 </li>
 <li>
 Management, technical execution, and completion of engineering assigned tasks in a specific Environment discipline area.
 </li>
 <li>
 Assisting the project engineers in the coordination and preparation of input into the contract documents for each discipline area, including design criteria, the scope of work, procedures, and design approach
 </li>
 <li>
 Liaison and coordination with other engineers and discipline groups on the contract to effect timely production of deliverables.
 </li>
 <li>
 Manage studies and Environment-orientated projects as assigned.
 </li>
 <li>
 Development and improvement of company standards and Environment design methods.
 </li>
 <li>
 Technical writing activities, in particular, the production of technical reports and operating manuals.
 </li>
 <li>
 Training and mentoring of new Environment engineering graduates to enable them to achieve professional membership.
 </li>
 <li>
 Quality Assurance &ndash; Responsible for working within the provisions and guidelines of the Quality Assurance system relevant to the Oil and Gas Business Unit.
 </li>
 <li>
 Safety &ndash; Responsible for personal safety safe working practices for the Oil and Gas Business Unit. Understand and follow OH&amp;S procedures.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 You are an individual who is self-motivated, proactive, and works well with a team.
 </li>
 <li>
 You will be seen as the Subject matter specialist for the resolution of issues arising across all areas of the job and be able to clearly explain complex processes that surround the role.
 </li>
 <li>
 We expect you to ensure the integrity of the work scope and that all work is carried-out in accordance with applicable codes and standards.
 </li>
 <li>
 We expect you to mentor of less experienced members of staff including &lsquo;hands on&rsquo; approach to the formulation and delivery of training programs for local Kuwaiti personnel.
 
 
 </li>
 </ul>
 
 Preferred Qualification(s) And/or Experience
 
 
 
 <ul>
 <li>
 You will possess either an engineering degree in Environment or Chemical and/or an equivalent diploma from an accredited college or university. This is an essential contractual requirement.
 </li>
 <li>
 You must have work experience working within PMC projects in the above-mentioned industries.
 </li>
 <li>
 You will have experience working with advanced engineering tools, data systems &amp; other general office / engineering software will be given first preference.
 </li>
 <li>
 You will have the ability to interact effectively with people of all nationalities &amp; cultures while using clear, fluent, and expressive verbal and written language to convey information and ideas. An individual with excellent communication and people skills, a consummate developer of relationship(s) on a sustainable and long-term basis.
 </li>
 <li>
 You will have broad based knowledge of the requirements for process engineering through all phases of project life cycle, from FEED through to Commissioning, within Oil &amp; Gas or related industries.
 </li>
 <li>
 You will demonstrate an ability to lead/coach/mentor colleagues and/or staff.
 </li>
 <li>
 You will have the ability to work under tight time constraints with excellent time management and planning skills as well as manage multiple priorities.
 </li>
 <li>
 You will be willing to engage and manage clients as required by the needs of the business and if deemed necessary by the Worley management.
 
 
 </li>
 </ul>
 
 Moving forward together
 
 
 
 We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
 
 
 We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
 
 
 And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
 
 
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
 
 
 
 Company
 
 
 
 Worley
 
 
 
 Primary Location
 
 
 
 KWT-AMD-Ahmadi
 
 
 
 Job
 
 
 
 Environmental
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Employment Type
 
 
 
 Employee
 
 
 
 Management Level
 
 
 
 Individual Contributor
 
 
 
 Job Posting
 
 
 
 Jul 16, 2025
 
 
 
 Unposting Date
 
 
 
 Ongoing
 
 
 
 Reporting Manager Title
 
 
 
 Program Manager
 
 
</div>

Environmentalist (Environmental Specialist Level II)

The Bakery

Job Requirements:* Minimum 5 years of professional experience in hot and cold kitchen operations.* Strong knowledge of hot and cold kitchen techniques, ingredients, and equipment.* Experience in high-volume production, catering, or central kitchen operations is a plus.* Excellent leadership and team management skills.* Knowledge of food costing, portion control, and wastage reduction.* Familiarity with kitchen operations systems and workflow management.* Strong understanding of food safety, hygiene, and HACCP standards.* Ability to train, coach, and develop kitchen staff.* Highly organized with strong time-management skills.* Flexible to work long hours, weekends, and holidays when required.* Good communication skills; knowledge of Arabic is an advantage.* Physically fit to handle the demands of a fast-paced central kitchen environment.Job Type: Full-timeLocation:<ul><li>Kuwait City (Required)</li></ul>

Head Chef (Hot & Cold Kitchen)

Marriott International

<div>Additional Information 
Job Number25137944 
Job CategorySales &amp; Marketing 
LocationCourtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Marketing Executive &ndash; Join Our Team
We are seeking a passionate and results-driven Marketing Executive to join our team and serve as a Brand Champion for the hotel. In this dynamic role, you will support the execution of marketing initiatives with a strong focus on digital marketing and the promotion of our hotel facilities&mdash;including rooms, F&amp;B outlets, spa, and events. 
You will be responsible for maintaining and updating all internal and external marketing channels, assisting in the planning and rollout of social media content, and supporting digital campaigns. The role also includes close collaboration with our marketing agency, local and international media, and social media influencers to deliver engaging, on-brand communications to our target audience. 
The ideal candidate will collaborate with the F&amp;B, Spa, and other operational teams to develop and promote new concepts, as well as coordinate photography and video shoots when required. 
Key Responsibilities:
<ul><li>Assist in developing and executing marketing campaigns across digital platforms</li>
<li>Support content creation for social media and online promotions</li>
<li>Coordinate with designers, media partners, and in-house teams</li>
<li>Help organize and manage photo/video shoots for marketing use</li>
<li>Ensure all brand standards are upheld across communication channels</li></ul> 
CORE WORK ACTIVITIES
Hotel Marketing and Advertising
<ul><li>Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, DOSM, Area Marketing, and Marriott Digital Services teams.</li>
<li>Partners with Operations, Food &amp; Beverage, and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Acts as the liaison between the marketing department and any third-party agencies on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Manages F&amp;B marketing calendar.</li>
<li>Maintains frequent, active engagement with Marriott Digital Services account manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Verifies all advertising for the hotel in digital channels is in alignment with brand voice.</li></ul> 
Social Media Content Management
<ul><li>Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li></ul> 
Public Relations and Visual Asset Management
<ul><li>Assists in developing a comprehensive PR plan per quarter along with agency and executes post sign-off from GM.</li>
<li>Maintains a comprehensive list of local media contacts, including food critics and bloggers.</li>
<li>Writes and distributes all press releases for property events, promotions, and outlets.</li>
<li>Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the Area Director of Marketing and Brand Marketing lead.</li>
<li>Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.</li></ul> 
Direct Marketing and Collateral Development
<ul><li>Coordinates and executes Hotel and F&amp;B printed materials.</li>
<li>Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.</li>
<li>Promotes collection of competitors collateral and publicity monthly.</li>
<li>Manages the execution of F&amp;B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).</li></ul> 
F&amp;B Marketing
<ul><li>Assists and manages the development, co-ordination, and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.</li>
<li>Supports communications duties and functions as deemed necessary.</li></ul> 
Digital Marketing
<ul><li>Works with Digital Field Marketing team to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.</li>
<li>Coordinates with property and above property Revenue Management team to report success of property marketing and digital performance.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li></ul> 
Safety and Security
<ul><li>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.</li></ul> 
Policies and Procedures
<ul><li>Protect the privacy and security of guests and coworkers.</li>
<li>Maintain confidentiality of proprietary materials and information.</li>
<li>Follow company and department policies and procedures.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li></ul> 
Communication
<ul><li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li>
<li>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).</li>
<li>Speak to guests and co-workers using clear, appropriate and professional language.</li>
<li>Provide assistance to coworkers, ensuring they understand their tasks.</li>
</ul>Assists Management
<ul><li>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.</li>
<li>Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).</li>
<li>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.</li></ul> 
Working with Others
<ul><li>Develop and maintain positive and productive working relationships with other employees and departments.</li>
<li>Support all co-workers and treat them with dignity and respect.</li>
<li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li>
<li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li>
<li>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.</li></ul> 
Quality Assurance/Quality Improvement
<ul><li>Monitor the performance of others to ensure adherence to quality expectations and standards.</li></ul> 
</div>At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Multi-Property Marketing Executive

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25137944
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Courtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 
 Marketing Executive &ndash; Join Our Team
 
 
 
 We are seeking a passionate and results-driven Marketing Executive to join our team and serve as a Brand Champion for the hotel. In this dynamic role, you will support the execution of marketing initiatives with a strong focus on digital marketing and the promotion of our hotel facilities&mdash;including rooms, F&amp;B outlets, spa, and events.
 
 
 You will be responsible for maintaining and updating all internal and external marketing channels, assisting in the planning and rollout of social media content, and supporting digital campaigns. The role also includes close collaboration with our marketing agency, local and international media, and social media influencers to deliver engaging, on-brand communications to our target audience.
 
 
 The ideal candidate will collaborate with the F&amp;B, Spa, and other operational teams to develop and promote new concepts, as well as coordinate photography and video shoots when required.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in developing and executing marketing campaigns across digital platforms
 </li>
 <li>
 Support content creation for social media and online promotions
 </li>
 <li>
 Coordinate with designers, media partners, and in-house teams
 </li>
 <li>
 Help organize and manage photo/video shoots for marketing use
 </li>
 <li>
 Ensure all brand standards are upheld across communication channels
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Hotel Marketing and Advertising
 
 
 
 <ul>
 <li>
 Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, DOSM, Area Marketing, and Marriott Digital Services teams.
 </li>
 <li>
 Partners with Operations, Food &amp; Beverage, and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
 </li>
 <li>
 Acts as the liaison between the marketing department and any third-party agencies on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
 </li>
 <li>
 Manages F&amp;B marketing calendar.
 </li>
 <li>
 Maintains frequent, active engagement with Marriott Digital Services account manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
 </li>
 <li>
 Verifies all advertising for the hotel in digital channels is in alignment with brand voice.
 
 
 </li>
 </ul>
 
 Social Media Content Management
 
 
 
 <ul>
 <li>
 Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
 </li>
 <li>
 Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.
 </li>
 <li>
 Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
 
 
 </li>
 </ul>
 
 Public Relations and Visual Asset Management
 
 
 
 <ul>
 <li>
 Assists in developing a comprehensive PR plan per quarter along with agency and executes post sign-off from GM.
 </li>
 <li>
 Maintains a comprehensive list of local media contacts, including food critics and bloggers.
 </li>
 <li>
 Writes and distributes all press releases for property events, promotions, and outlets.
 </li>
 <li>
 Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.
 </li>
 <li>
 Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the Area Director of Marketing and Brand Marketing lead.
 </li>
 <li>
 Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
 
 
 </li>
 </ul>
 
 Direct Marketing and Collateral Development
 
 
 
 <ul>
 <li>
 Coordinates and executes Hotel and F&amp;B printed materials.
 </li>
 <li>
 Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
 </li>
 <li>
 Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.
 </li>
 <li>
 Promotes collection of competitors collateral and publicity monthly.
 </li>
 <li>
 Manages the execution of F&amp;B direct marketing activities.
 </li>
 <li>
 Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
 
 
 </li>
 </ul>
 
 F&amp;B Marketing
 
 
 
 <ul>
 <li>
 Assists and manages the development, co-ordination, and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.
 </li>
 <li>
 Supports communications duties and functions as deemed necessary.
 
 
 </li>
 </ul>
 
 Digital Marketing
 
 
 
 <ul>
 <li>
 Works with Digital Field Marketing team to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.
 </li>
 <li>
 Coordinates with property and above property Revenue Management team to report success of property marketing and digital performance.
 </li>
 <li>
 Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
 
 
 </li>
 </ul>
 Safety and Security
 
 
 <ul>
 <li>
 Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
 
 
 </li>
 </ul>
 Policies and Procedures
 
 
 <ul>
 <li>
 Protect the privacy and security of guests and coworkers.
 </li>
 <li>
 Maintain confidentiality of proprietary materials and information.
 </li>
 <li>
 Follow company and department policies and procedures.
 </li>
 <li>
 Perform other reasonable job duties as requested by Supervisors.
 
 
 </li>
 </ul>
 Communication
 
 
 <ul>
 <li>
 Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
 </li>
 <li>
 Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
 </li>
 <li>
 Speak to guests and co-workers using clear, appropriate and professional language.
 </li>
 <li>
 Provide assistance to coworkers, ensuring they understand their tasks.
 
 
 </li>
 </ul>
 Assists Management
 
 
 <ul>
 <li>
 Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
 </li>
 <li>
 Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
 </li>
 <li>
 Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
 
 
 </li>
 </ul>
 Working with Others
 
 
 <ul>
 <li>
 Develop and maintain positive and productive working relationships with other employees and departments.
 </li>
 <li>
 Support all co-workers and treat them with dignity and respect.
 </li>
 <li>
 Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
 </li>
 <li>
 Partner with and assist others to promote an environment of teamwork and achieve common goals.
 </li>
 <li>
 Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
 
 
 </li>
 </ul>
 Quality Assurance/Quality Improvement
 
 
 <ul>
 <li>
 Monitor the performance of others to ensure adherence to quality expectations and standards.
 
 
 </li>
 </ul>
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Christian Dior Couture

<div>
 Job responsibilities
 
 
 At
 
 Dior
 
 , our clients are at the heart of everything we do. We are looking for a
 
 Client Development Manager
 
 to lead clienteling excellence in our boutiques and elevate the Dior client journey to the next level.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Drive client recruitment, retention, and engagement through innovative clienteling strategies
 </li>
 <li>
 Train and coach boutique teams on CRM tools, outreach, and delivering &ldquo;extra-mile&rdquo; service
 </li>
 <li>
 Build authentic, lasting relationships with top clients while supporting the team on the shop floor
 </li>
 <li>
 Manage client activation campaigns, boutique events, and gifting strategies
 </li>
 <li>
 Track and analyse key KPIs to continuously improve clienteling performance
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 ✔ Proven experience in luxury retail, client development, or CRM management
 
 
 ✔ Strong coaching and training skills to inspire boutique teams
 
 
 ✔ A client-first mindset with a passion for creating memorable experiences
 
 
 ✔ Analytical ability to manage data, reports, and KPIs with precision
 
 
 ✔ Professional presence as a true
 
 Dior Ambassador
 
 
 
 This is a unique opportunity to join one of the world&rsquo;s most prestigious luxury brands and shape the future of client engagement in our boutiques.
 
 
 Apply now and bring your expertise to Dior.
</div>

Country Client Development Manager | Kuwait

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