sales manager

account manager Jobs in Doha, Qatar Jobs 

account manager

marketing manager Jobs in Doha, Qatar Jobs 

marketing manager

project manager Jobs in Doha, Qatar Jobs 

project manager

operations manager Jobs in Doha, Qatar Jobs 

operations manager

area manager

Hamilton Aquatics

<div><div>We're seeking a dynamic and experienced <b>Area Manager</b> to lead our Learn to Swim program. You'll be responsible for managing a team, optimizing program growth and quality, and ensuring consistent delivery across all areas.<br>
</div><div>
Hamilton Aquatics Swimming Training in Qatar is seeking a dynamic and experienced Area Manager to lead our Learn to Swim program. You'll be responsible for managing a team, optimizing program growth and quality, and ensuring consistent delivery across all areas.<br>
</div><div><b>
Desired Qualifications:</b></div><ul><li>
Swim England Qualifications Level 2 Teaching Swimming qualification</li><li>
Royal Life Saving Society (RLSS) National Pool Lifeguard Qualification (NPLQ) or National Rescue Test for Teachers and Coaches (NRASTC) life-saving qualification</li><li>
Tutor status in one of the following areas: lifeguarding, first aid or swimming teaching</li><li>
Diploma in business, administration, or any other qualification related to the field</li></ul><div></div><div><b><br>
Desired Experience:</b></div><ul><li>
Experience in delivering one programme or exit route outside of the Learn to Swim programme</li><li>
Minimum of 3 years' teaching experience delivering lessons to a range of abilities</li><li>
Proven experience in a related field with administration and recruitment responsibilities</li></ul><div></div><div><b><br>
Job-Specific Knowledge and Skills:</b></div><ul><li>
High-level IT skills, including using a customer relationship management (CRM) system</li><li>
Customer service and relationship management skills</li><li>
Maintaining confidentiality</li><li>
Confidence and the ability to develop relationships</li><li>
Problem solving and conflict resolution</li><li>
Excellent time management skills</li><li>
Effective communication skills</li></ul><div><b>
Benefits:</b></div><ul><li>
Tax free salary of &pound;36,000 (GBP) per annum (dependent on exchange rate)</li><li>
Annual flight allowance</li><li>
Private medical insurance</li><li>
Continuing professional development (CPD) package</li><li>
End of service benefit</li></ul><div></div><div><br>
The responsibilities of the role will include, but are not limited to, managing the area team effectively by working with the Programme Leaders and Development Coach by ensuring constant communication is upheld, and regular meetings to ensure all staff are delivering in line with the programme criteria.<br>
</div><div>
If you are ready for this exciting opportunity, please send your application to careerdoha@hamiltonaquatics.qa. Please include your cover letter, your CV, along with copies of your qualifications.</div><br>
<b>
About Hamilton Aquatics:</b><p><br>
We offer fun and competitive opportunities for you to lead a healthier and safer lifestyle. Whether you are starting your journey to learn how to swim or have Olympic aspirations in any aquatic sport, we have the programme for you. We invite you to join us and experience the difference we can make in your life through the water.To know more please visit https://www.hamiltonaquatics.ae/</p></div><br /> <div id='job-id'>Job Id: bCck+kvDRyDnsZe6zHlDBCfLZYMZdazt8KAfUtwSz4UpUpS5y7Gco7sgV2k7lQtTovSFUHinYz1iKAXpXE6RuCbBdcADlrqEeoKmRKR96rc2OWt1XRc7vbkZMzwDcDbuvUgWi/Iyk2w7tHCdfDZoS++7irQSde/fezKBEf96W0P5Ur1ED9wEJQOtzX0Y92Dbrlzg1ilL8A==</div>

Area Manager

Hilton

<div><p>Restaurant Manager (Membership Club) - Waldorf Astoria Doha Lusail</p><p>
A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.</p><br>
<p><br>
<b>What will I be doing?</b></p>
<p>As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul><li>Manage Restaurant operations</li>
<li>Maintain exceptional levels of customer service</li>
<li>Recruit, manage, train and develop the Restaurant team</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines in relation to Food and Payroll</li>
<li>Drive sales to maximize budgeted revenue</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul><p><b>What are we looking for?</b></p>
<p>A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Management and/or supervisory Food and Beverage experience</li>
<li>Able to meet financial targets</li>
<li>Ability to comply with all Food and Beverage brand standards</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Degree in relevant area</li>
<li>Passion for delivering exceptional levels of guest service</li><br>
</ul><p><br>
<b>What will it be like to work for Hilton?</b></p>
<p>The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.</p>
<p>We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our <b>Go Hilton Team Member Travel</b> discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
</p><p>We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div><br /> <div id='job-id'>Job Id: ZSIdME5fVdyScGkddUEW7PX3g2hZVIAUxvAbr1/ys8J7nhHGkc45Tzevk/rGpbiSxr90zUXsDUwDAMV+e84kJNZ+8gKd8QqmjFbrgkZFK80gj1Fjh9Hjw3maJjBWfw/C5klS32+PcHfrEZ3tIK3f/ocnZDP45VUtZgzuEoHS6UprJ6E99A==</div>

Restaurant Manager (Membership Club) - Waldorf Astoria Doha Lusail

Rosewood Doha

<div>
 <strong>
  Job Summary&nbsp;
  <br/>
 </strong>
 Ensuring that the restaurant section is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times. Essential Duties and Responsibilities
 <br/>
 <strong>
  Guest Satisfaction
 </strong>
 <ul>
  <li>
   Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture and brand standard.
  </li>
  <li>
   Ensures that associates also provide excellent service to associates in other divisions as appropriate.
  </li>
  <li>
   Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary.
  </li>
  <li>
   Ensures that all guest and associate complaints are resolved in a quick and efficient manner.
  </li>
  <li>
   Maintains positive guest and associate interactions with good working relationships.
  </li>
  <li>
   Implements agreed upon beverage policy and procedures throughout the property.
  </li>
  <li>
   Deliver unprecedented personalization. Offer discreet recognition. Connect with guests&rsquo; passions and create memorable experiences.
   <br/>
  </li>
 </ul>
 <strong>
  Finance / Administration
 </strong>
 <ul>
  <li>
   Ensure that the outlet is running efficiently, including the correct stock levels for all areas, including the front and back of the house.
  </li>
  <li>
   Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.
  </li>
  <li>
   Manage all areas of business and T&amp;C administration as required as assigned to you by the Restaurant Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.
  </li>
  <li>
   To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the Restaurant Manager.
  </li>
  <li>
   Learn and have knowledge about restaurant direct competitors (benchmarking).
  </li>
  <li>
   Assist the Restaurant Manager to achieve the monthly and annual KPO target and the outlet&rsquo;s revenue.
   <br/>
  </li>
 </ul>
 <strong>
  Operations
 </strong>
 <ul>
  <li>
   To have a full working knowledge of the restaurant floor plan / layout and all F&amp;B offers.
  </li>
  <li>
   Manage Micros, Open Table, Knowcross &amp; all other systems as required.
  </li>
  <li>
   Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
  </li>
  <li>
   Check the status of all orders and ensure that they are delivered within designated timelines.
  </li>
  <li>
   Organizing monthly team meeting and Daily Calling every day with Restaurant Manager.
  </li>
  <li>
   Establish excellent rapport with guests in a professional manner.
  </li>
  <li>
   Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
  </li>
  <li>
   Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels &amp; Resorts.
  </li>
  <li>
   Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety.
  </li>
  <li>
   Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
  </li>
  <li>
   Build a personal profile as the managerial face of the restaurant.
  </li>
  <li>
   Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion.
  </li>
  <li>
   Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
  </li>
  <li>
   Ensure discretion and confidentiality with VIP customers and ensure all information is added to the reservation in-house database.
  </li>
  <li>
   Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times.
  </li>
  <li>
   Mentor associates as assigned to you, following all correct training procedures and standards.
  </li>
  <li>
   Monitor associate development on the floor identifying training needs and any areas of concern.
  </li>
  <li>
   Train associates in order taking, menu knowledge, proper selling, and techniques.
  </li>
  <li>
   To ensure effective communication throughout the restaurant at all times.
  </li>
  <li>
   To take responsibility for correcting poor performance and taking disciplinary action in line with T&amp;C guidelines and regulations.
  </li>
  <li>
   Prepare weekly schedules with the Bar Manager according to T&amp;C directives and workforce forecasts. Adjust schedules during the week to meet demands.
  </li>
  <li>
   Organizing monthly team meeting and Daily Calling every day with Manager.
  </li>
  <li>
   Develop and implement plating guides on the dishes and items served (food and drinks) intended for associates.
  </li>
  <li>
   Take on all other responsibilities as outlined by the Restaurant Manager.&nbsp;
   <br/>
  </li>
 </ul>
 <strong>
  Standard Responsibilities
 </strong>
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition to the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission and core values at all times.
  </li>
  <li>
   Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
  </li>
  <li>
   Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
  </li>
  <li>
   Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
  </li>
  <li>
   Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
  </li>
  <li>
   Lead by example in terms of appearance, grooming, mannerism, etiquette, behavior conduct, principles, and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
 </strong>
 <ul>
  <li>
   Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated. Health &amp; Safety
  </li>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures&nbsp;
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other
 </strong>
 <ul>
  <li>
   The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
  </li>
  <li>
   As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
  </li>
 </ul>
</div>
<br /> <div id='job-id'>Job Id: dTayVG8at+h+FmIDGs1UvmLveIzazjoq+sLaF1khSnlq0HR6W6EGocJ9IJd3L9DwViOKwtngolUcZmAg/JEgKn7Jb7K+9dwPwNKOWylD+sNbgHk8zDIvNO99Wacq6c2faKVW0h2J0uJNUrQn8oglvXEf4uNSPvnefN4laON9Un0PxuZR</div>

Assistant Restaurant Manager - Chinese Concept Restaurant

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25121695<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Le M&eacute;ridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar, 14022<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div><br /> <div id='job-id'>Job Id: Gd6tz7iB56TRNjuJXRMIdTzt/IVD/786+K7w8HS7VTJrNXz9PDWoXiwWGV3YXpcW1gL+DTlWTZiBADCKmVzZCg6HlP59PwQTRylh0RvCkxsEYirHoh6kCIo/al+k6r1hqYZhkfOvf2us6+w2bO05NryGKtxq9vNM2IWvOhqrwxd8BDlAE/ICF1O1GmMS84zAZNkf8lJHUxiHsr+RZfCk+A==</div>

Assistant Restaurant Manager

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25121695
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Food and Beverage &amp; Culinary
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Le M&eacute;ridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar, 14022VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
 <br/>
 <br/>
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: At least 2 years of related work experience.
 <br/>
 <br/>
 Supervisory Experience: At least 1 year of supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>
<br /> <div id='job-id'>Job Id: RjAG/S3vNRi62mH0FUG+PnvutNb9gNczubis0lMmZkSfSgphLRFzSOTF1BFf3ip3wEP0gCRsqLjwHrAreVC4wOyhewrLNRpOFGVOeAbaJ5MLBqjNMFr2SGffkjSui6V7qI6QnQTcusujmP0EcqoOx+QwhFSyS4zIX0Cb+xLV/9FBU+ATDGdfL+bB1sIZnDBFpVBpWzfJ8H0aGAikUanbejCS/EVFiQ==</div>

Andaz

<div><div><p>Summary</p><div><p><b>
Duties and responsibilities related to the Hostess role:</b></p><ul><li>
Act as the first point of contact, providing a warm, professional, and culturally sensitive welcome to all arriving guests.</li><li>
Manage the reception area, ensuring it remains clean, organized, and inviting at all times.</li><li>
Inquire about reservations, check guest names on the booking list, and manage walk-in guests by providing accurate wait time estimates.</li><li>
Escort guests to their assigned tables, present menus, and introduce them to their server.</li><li>
Accommodate special requests for seating (e.g., window view, quiet corner, child-friendly area) whenever possible.</li><li>
Manage the restaurant's reservation system, handling bookings made via phone, email, and online platforms.</li><li>
Plan and allocate table seating charts to maximize dining room capacity and ensure a smooth service flow for the team.</li><li>
Proactively call guests to confirm their upcoming reservations, noting any special occasions or dietary requirements.</li><li>
Maintain and manage a waitlist during peak hours, keeping guests informed of their status in a courteous manner.</li><li>
Answer phone calls and respond to inquiries about the restaurant's concept, opening hours, dress code, and menu offerings.</li><li>
Serve as a central point of communication, relaying guest feedback, special requests, or complaints to the Restaurant Manager and service staff.</li><li>
Graciously interact with guests throughout their visit, ensuring they are comfortable and satisfied with their initial experience.</li><li>
Bid a fond farewell to all departing guests, thanking them for their patronage and inviting them to return.</li><li>
Maintain constant communication with the Restaurant Manager, servers, and kitchen staff regarding table status (e.g., occupied, free, needs clearing).</li><li>
Assist in resetting tables and maintaining the overall tidiness of the dining area during exceptionally busy periods.</li><li>
Ensure all menus are clean, up-to-date, and in pristine condition before presenting them to guests.</li><li>
Support the service team by performing light duties as needed to contribute to a seamless and exceptional guest experience.</li></ul></div></div><div><p>
Qualifications</p><div><ul><li>
Ideally with a relevant degree or diploma in Hospitality or Tourism management</li><li>
Minimum 2 years work experience in hotel operations</li><li>
Good customer service, communications and interpersonal skills are a must</li></ul></div></div></div><br /> <div id='job-id'>Job Id: a2cljkVBArVnNKM7HL2t4dOHJHct265N69Cmji/fNrhj9SNm+7HdLalRd2OmFqmyNYDIfPjqmol9nvWB3rgMEJZBCMedWQH8DrcR04mV7Mtwp1gaIDG4w2L2fQ==</div>

HOSTESS

<div><p>Guest Relation Manager (Membership Club) - Waldorf Astoria Doha Lusail</p><p>
A Guest Relation Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.</p><p><br>
</p><p><br>
<b>What will I be doing?</b></p><p>
</p><p>As Guest Relation Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><p>
</p><ul><li>Meet, greet and direct Guests who enter the lobby area</li><li>
Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li><li>
Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li><li>
Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li><li>
Manage, record and resolve promptly Guest or customer complaints</li><li>
Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge</li><li>
Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li><li>
Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li><li>
Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li><li>
Maintain good communication and work relationships in all hotel areas</li><li>
Maintain staffing levels to meet business demands</li><li>
Attend all Reception meetings and Executive Lounge Meetings</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Assist with other departments, as necessary</li></ul><p><b>
What are we looking for?</b></p><p>
Guest Relation Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><p>
</p><ul><li>Previous managerial experience in a customer service function</li><li>
An ability to listen and respond to demanding Guest needs</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work under pressure</li><li>
Flexibility to respond to a variety of different work situations</li></ul><p>
</p><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Previous experience in a customer service function or a similar role</li><li>
A passion for delivering an exceptional level of Guest service</li><li>
High level of IT proficiency</li></ul><p>
</p><p><b>What will it be like to work for Hilton?</b></p><p>
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.</p><p>
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our <b>Go Hilton Team Member Travel</b> discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!</p><p>
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div><p></p><br /> <div id='job-id'>Job Id: wbaXa3VorU9O+fmO9pjPAdr//P+vjKadSlsaC/hwNBvcI89YSDBChrg8pByLER25lwo6uWTdhTWV8oDNjfsLdgKyDHbtlxANRycpa6uNFf+Uoo1dOOyljPz2XcUqd0JBSe4prZd+S3L4AxEyrtaIt8vRbDJLbm1BnuKDJvz8q3FbdB10X0RWpfE=</div>

Guest Relation Manager (Membership Club) - Waldorf Astoria Doha Lusail

Explore 719+ Area manager in Doha, Qatar Jobs  this August. Find roles across top companies and apply now to boost your career.

719 area manager jobs IN Doha, Qatar Jobs

Area Manager

Restaurant Manager (Membership Club) - Waldorf Astoria Doha Lusail

Assistant Restaurant Manager - Chinese Concept Restaurant

Assistant Restaurant Manager

Assistant Restaurant Manager

HOSTESS

Guest Relation Manager (Membership Club) - Waldorf Astoria Doha Lusail